城市轨道交通客运服务英语 Unit 11 Dealing with Lost
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Dialoge A
Words & Phrases
Activity 1
Activity 2: Listen again and try to fill in the blanks.
telling 1. Would you mind __________ me some details clearly ? where did you lose 2. When and _________ the briefcase?
Words & Phrases
Activity 1
Lily : Ok. Please give me some personal details.
Passenger : Yes.I’m Jason Smith. My contact telephone number is 635349.
Activity 2
Passenger : Some important documents, pens, a novel I was planning to read on the
Activity 2
Activity 3&4
subway.
Lily : Right. When and where did you lose the briefcase?
Dialoge A
Activity 1 : ListenLeabharlann Baiduand guess. 1. What did the passenger lose? The briefcase. ________________________________
Words & Phrases
Activity 1
Activity 2
Unit 11 Dealing with Lost
OBJECTIVES
Learn the words and expressions on dealing with lost.
Deal with lost well.
Patient and warm heart.
Reading & Writing
Warm Up
Dialogue A When and where did you lose the briefcase?
Dialoge A
Passenger : Well, It’s about 5:10 p.m. I washed my hands and my briefcase was next to me at the washroom at the end of the platform.
Dialogue A When and where did you lose the briefcase?
Dialoge A
Words & Phrases
Activity 1
Activity 2
Activity 3&4
Dialogue A When and where did you lose the briefcase?
Activity 2
Activity 3&4
Dialogue A When and where did you lose the briefcase?
Dialoge A
Words & Phrases
Activity 1
Activity 3: Listen, look up and say. Work in pairs (practicing the dialogue with the partner). Activity 4: Role play (Making dialogues with the given words).
Activity 1
Lily : Would you mind telling me some details clearly ?
Passenger : Well, it’s light brown and got two buckles at the front.
Lily : What did you have inside the briefcase?
Activity 3&4
2. Where does the passenger ask for help? ________________________________ Lost Property.
Dialogue A When and where did you lose the briefcase?
DialogueA
DialogueB
Exercise
Fun Time
WARM-UP
Lily is working at Lost Property Office. She usually deals with lost property including cellphones, keys, tickets, cameras, ID cards, briefcases, umbrellas and so on. What else do you think the passenger will lose at the station or on the train?
Activity 2
Activity 3&4
Dialogue B Could you tell me what your wallet looks like?
Activity 3&4
Lily : Fine. If you could come down to the station tomorrow, you can sign a form and have a look at what we’ve got here.
Passenger : Thanks a lot. Lily : My pleasure.
Dialogue A When and where did you lose the briefcase?
Lily : Lost Property. Can I help you ?
Dialoge A
Passenger : Yes, please. I lost my briefcase.
Words & Phrases
Words & Phrases
Activity 1
Activity 2: Listen again and try to fill in the blanks.
telling 1. Would you mind __________ me some details clearly ? where did you lose 2. When and _________ the briefcase?
Words & Phrases
Activity 1
Lily : Ok. Please give me some personal details.
Passenger : Yes.I’m Jason Smith. My contact telephone number is 635349.
Activity 2
Passenger : Some important documents, pens, a novel I was planning to read on the
Activity 2
Activity 3&4
subway.
Lily : Right. When and where did you lose the briefcase?
Dialoge A
Activity 1 : ListenLeabharlann Baiduand guess. 1. What did the passenger lose? The briefcase. ________________________________
Words & Phrases
Activity 1
Activity 2
Unit 11 Dealing with Lost
OBJECTIVES
Learn the words and expressions on dealing with lost.
Deal with lost well.
Patient and warm heart.
Reading & Writing
Warm Up
Dialogue A When and where did you lose the briefcase?
Dialoge A
Passenger : Well, It’s about 5:10 p.m. I washed my hands and my briefcase was next to me at the washroom at the end of the platform.
Dialogue A When and where did you lose the briefcase?
Dialoge A
Words & Phrases
Activity 1
Activity 2
Activity 3&4
Dialogue A When and where did you lose the briefcase?
Activity 2
Activity 3&4
Dialogue A When and where did you lose the briefcase?
Dialoge A
Words & Phrases
Activity 1
Activity 3: Listen, look up and say. Work in pairs (practicing the dialogue with the partner). Activity 4: Role play (Making dialogues with the given words).
Activity 1
Lily : Would you mind telling me some details clearly ?
Passenger : Well, it’s light brown and got two buckles at the front.
Lily : What did you have inside the briefcase?
Activity 3&4
2. Where does the passenger ask for help? ________________________________ Lost Property.
Dialogue A When and where did you lose the briefcase?
DialogueA
DialogueB
Exercise
Fun Time
WARM-UP
Lily is working at Lost Property Office. She usually deals with lost property including cellphones, keys, tickets, cameras, ID cards, briefcases, umbrellas and so on. What else do you think the passenger will lose at the station or on the train?
Activity 2
Activity 3&4
Dialogue B Could you tell me what your wallet looks like?
Activity 3&4
Lily : Fine. If you could come down to the station tomorrow, you can sign a form and have a look at what we’ve got here.
Passenger : Thanks a lot. Lily : My pleasure.
Dialogue A When and where did you lose the briefcase?
Lily : Lost Property. Can I help you ?
Dialoge A
Passenger : Yes, please. I lost my briefcase.
Words & Phrases