新编剑桥商务英语中级第三版听力 02
新编剑桥商务英语(中级)Module-2精选全文完整版
可编辑修改精选全文完整版Useful language from Module 2Wordlistbranch headquarters promotiontake part in call centre holding company recognition take seriously cash bonus manufacturing research and developmenttake with a pinch of salt corporation parental leave distribution centre pension reward trademark division perks subsidiary turnover flexible plant take care warehouse found (a company) position take onExpressionsPresentingGood morning and thanks for coming.Today I'd like to tell you about...If you have any questions, I'll be happy to answer them at the end.In my brief presentation we'll begin by looking at... First of all there's.../ and finally there's...Then I'll give an overview of...OK, let's move on to look at...One thing I'd like to point out is...Take a look at this chart, which shows...Here you can see...Finally. I'd like to talk about...So that brings me to the end of my presentation. Thanks for listening.Are there any questions?Module 2.1 Company benefitsBenefits and incentivesV ocabulary1) Ask students to work alone as they rank the ten items and then compare and discuss in pairs. Make sure they give reasons.ExtensionIn Part Two of the Speaking Test, students might need to give a one-minute presentation entitled, "What is important when choosing a job?". Put students in pairs and tell them to practise a similar presentation, taking turns to be the examiner or the candidate. Students can use some of the ideas listed in exercise 1.2) 2.1 Students listen out for five of the benefits and incentives in exercise 1. Note that this is a similar task to Part Two of the Listening Test.Answers1 a company car2 flexible working hours3 parental leave4 an impressive job title5 a pension2.1 Listening scriptSpeaker 1 It's great because usually it means my wife can use the one at home and we even take mine away at weekends. I work for quite a relaxed company and they don't seem to mind how I use it for leisure.Speaker 2I thought it wouldn't change the way I worked after the first six months, but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon. But my boss has been really good about it and some days I can do a half day if I want and then I might work later on other days - or I take work home, which I don't like doing, but it's the only way... Speaker 3 It's actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out. Mind you, after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4I've just been promoted from Assistant IT Technician to Chief Operational Network Administrator. It means I get a bit of a pay rise and new business cards with my name on. I'm not sure if I get my own office though.Speaker 5The problem for me is that I won't have enough to live on when I'm 60 and I can't afford a private plan. So I'll probably try and keep working for a few more years, and anyway, I heard the government is planning to raise the age of retirement...Is working for Xerox too good to be true?Reading3) Set students a time limit of about three minutes to answer the question. The aim is to find any benefits andincentives, but tell students not to read in too much detail at this stage.Answersopportunities for promotion, training and staff development, a pension*Note that the article also mentions a "reward and recognition scheme" which is another form of incentive.4) Now students read the article in much more detail to answer questions 1-5. Refer them to the Exam Success tip on reading the complete text before answering any questions.Answers1 B2 A3 C4 B5 CExpressions with takeV ocabulary5 As a quick lead-in, ask students to brainstorm collocations and expressions they can think of with take, eg take a day off, take a taxi, take a break, take off, etc.Answers1 take (Moloney's comments) with a pinch of salt2 take care of3 Take (Carole Palmer)4 took part in5 takes on6 takes seriouslyExtensionAsk students to write six new sentences using take from the exercise. They can relate the sentences to their own work or life, eg I'd take the news of a pay rise with a pinch of salt. (not so sure, doubtfully)Module 2.1 Company benefitsAsking questions about jobsSpeaking1) Tell students to imagine they were the journalist writing the article on Xerox on the previous page. They need to create the questions they asked during the interviews with Kim Moloney and Carole Palmer. The article offers clues as to the tense needed for each question. This exercise should be a review for students at this level and provides some basic questions for asking about a job.Answers1 How long have you been working for the company?2 When did you join (the company)?3 What was your first job?4 What are you responsible for?5 Where are you based?6 What would you like to do in the future?2) Students practice asking and answering the questions. If possible, try to pair students who haven't yet met in the class. Make sure the answers use the correct tense and give feedback.The PastGrammar3) Students match the three verb forms to the correct tense definitions.AnswersPast simple: startedPresent perfect: has movedPresent perfect continuous: has been workingRefer students to the Grammar reference on page 128. Suggest they also re-read the information on the present perfect and present perfect continuous in Module 1. Remind students that we tend not to use continuous forms with stative verbs. Also point out that verbs like work and live can often be used in the present perfect and present perfect continuous form with little change in meaning. The main change in emphasis is that the continuous form emphasises that the action is ongoing. You could also draw these timelines on the board to help clarify the meaning:Past simplePast NowX ↑Present perfectPastNowPresent perfect continuousPast Now4) Students underline the correct verb form. When checking answers, ask students to try and explain their choice.Answers1 began2 trademarked3 became4 has been5 has been working6 has been7 took partPhotocopiable activity 2.1See page 162.5) Students complete the letter of application with the verbs in different tenses.Answers1 have been working2 joined3 have had4 have been considering5 has expanded / has been expanding (we are unsure if the expansion has ended)6 completed7 have been studying8 has agreedA letter of applicationWriting6) Begin by asking students if they have ever applied for a job. Elicit the process, eg Where did you find out about the job? Did you have to write a letter or fill in a form? This task resembles the format for Part Two of the Writing Test with students being given a text and then some handwritten notes. Ask students to underline key information. Make sure they realise that they must include the handwritten notes and stay within the word limit. If you are short of time this could be set as homework. If it is done in class, students could work in pairs and draft the letter together.Possible answerDear Sir or Madam,I saw your advert for the post of Personal Assistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have been working for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006. Please note that my current manager has agreed to write me a reference. I look forward to hearing from you.Yours faithfully(students' name)Module 2.2 Presenting your companyCompany termsVocabulary1) This activity checks that students know some key vocabulary before starting. The definitions are in the information files on pages 126 and 131, or students can check in their dictionaries.During the task, make sure students know how to pronounce all the words. It may be helpful to drill the word stress in these words:distribution, warehouse, headquarters, subsidiary, corporation, division.PresentationsListening2) 2.2 For this first listening, students only need to listen out for the words in exercise 1.Answersheadquarters corporation divisions2.2 Listening scriptExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an overview of Xerox around the world and finally I'd like to talk about some of the trends affecting out market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55,000 employees, with over half of those in the USA. This next chart shows you how the corporation is splitinto four divisions. First of all there's Xerox Global Services...Extract 2And finally there's Xerox Innovation with five centres in the United States, Canada and Europe. Note that six percent of revenue was dedicated to research and development last year as the key part of our mission statement is, and I quote, "to help people find better ways to do great work." OK, let's move on to look at Xerox around the world in a little more detail. Take a look at this chart, which shows revenue by region. So about half our revenue is from the US market. Then Europe with over five billion dollars and the rest of the world with over two. One thing I'd like to point out is...Extract 3 Finally, how is the market for the document industry looking? Well it would be unrecognisable to the people who founded the orginal company in 1906 and even compared to the second half of the twentieth century. More and more offices are moving from black and white printing to color, and from paper documents to electronic documents. These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars...So that brings me to the end of my presentation. Thanks for listening. I hope it's been of interest. Are there any questions?3) Students can work in pairs and try to say the numbers. In order to check their answers, you could play the recording again so students can listen for pronunciation.Answerssixteen billionnine hundred and seventy-eight millionone hundred and sixtyfifty-five thousandhalffoursixfive billiontwo billionnineteen oh sixone hundred and twelve billion4) 2.2 Students listen again and write notes. Answers16,000,000,000 turnover978,000,000,000 final income160 countries55,000 employeeshalf of 55,000 in the USA4 divisions6% of revenue dedicated to research and development 5,000,000,000 dollars revenue in Europe (over) 2,000,000,000 dollars rest of world revenue 1906 company founded 112,000,000,000 total marketPhotocopiabel activity 2.2See page 163.5) 2.2 Give students time to study the flowchart and read the expressions. Then, play the recording at least once for students to match the expressions. Afterwards, students could check their answers by reading the listening script.Answers1 A2 F3 F4 D5 A6 C7 B8 B9 B 10 D11 D 12 A 13 B 14 C 15 FPronunciation6) 2.3 Students might find the idea that we pause so often in a presentation quite strange, but it is a standard technique with experienced presenters, especially when talking to larger audiences. Play the recording and students mark the pauses. With more confident groups, let them try to predict where the pauses will go before listening. It might help to point out that we tend to pause whenever there is a full stop or comma, after signal phrases (Today/Firstly/Next), to separate key information (eg the name of a company), or to emphasise information (as in the presentation about Xerox - the world's / largest / document / management / company). Students can check their answers in the listening script on page 135 where the pauses are indicated already.2.3/2.4 Listening scriptPresenter Good morning/ and thanks for coming. / Today/ I'd like to tell you about/ the world's/ largest/ document / management/ company./ With a turnover ofnearly sixteen billion dollars/ the Xerox Corporation develops/ and markets/ innovative technologies/ with products and solutions/ that customers depend upon to get the best results/ for their business./ In my brief presentation/ we'll begin by looking at/ some of the key figures/ behind the company's success/ and how the company is structured./ Then/ I'll give an overview of Xerox around the world/ and finally/ I'd like to talk about some of the trends/ affecting our market/ and its future growth./ If you have any questions,/ I'll be happy to answer them at the end.7) 2.4 This is designed as a drill and helps to focus students on intonation and stress, as well as pausing. It's a useful strategy that they can learn to apply to their own presentations. Drill it as a class, or students could also practice on their own at home.Giving a presentationSpeaking1) Ask students what kind of company they would like to run if they had the chance. Tell them this is their "dream" company and they are going to create it. Working alone, they make up facts and figures to fill in the first column of the table. The aim of the task is to give controlled practice of the expressions for presenting. Their ideas can be as far-fetched as they like.2) Refer students back to the expressions in exercise 5 on page 21. Students work in pairs and give their presentations. They may find it helpful to repeat their presentations at least twice so they could also change partners. The person listening takes notes and could also offer feedback and suggestions on possible improvements.ExtensionAfter students have give their presentations to partners, you could ask them to do the same again to the class. Also, students could follow the advice in the Learning Tip and record their presentation or transcribe it, marking pauses as they did in exercise 6 on page 21.3) Students prepare a full-length presentation about a company for their next lesson. This could be their own company or one they know well. Alternatively, students could research a company using information on its website and use this as the basis for a presentation.A memoWritingAsk students if they receive memos at work. What are they about?Who writes them? With pre-work learners, ask them if they can define what a memo is.4) Refer students to the Exam Success tip before they read the instructions.Answers1 All staff.2 Any staff with a company based pension scheme.3 There have been changes in the government pension laws.4 This will affect the current company based pension scheme.5 A presentation will be given by the Head of Finance on the changes and any effects.5) The next two exercises help students to write effective subject lines. Make sure students realise the importance of a subject line, which is to summarise the key content of the memo and help the reader to identify the purpose easily.Answerpresentation, changes, pension, schemeExtensionBefore students do exercise 6, ask them to apply questions 2-5 from exercise 4 to each of the memos in exercise 6. Note that all the memos are to "All staff".6) Students should begin by underlining any key words. They could compare these with a partner. Then they will need to choose the best three or four words to keep the subject lines brief.Possible answersMemo 1: Display of new factory plansMemo 2: Presentation on flexitime and home-workingMemo 3: Spanish classes7) This is very similar to the writing task in Part Two of the Writing Test. It could be done in class (perhaps with students in pairs) or set for homework.Possible answerTo: All StaffFrom: (name of student)Date: 1st OctoberSubject: Presentation of new insurance policyTo offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room. All staff are welcome to attend.Module 2.3 Reading Test: Part fiveExam practice1) Students complete the table with words that are typically focused on in this part of the Reading Test. Answersprepositions articles conjunctions auxiliary pronounsverbsfor the because has whichto a so are whoof and do2) After students work in pairs, ask everyone to feed back to the class so ideas can be shared. It's also a good idea for students to use good dictionaries so they can check the word types beforehand.Possible answersprepositions articles conjunctions auxiliary pronounsverbsin an when have itat no article while does himby that3) Ask students to read the rubric carefully. They should always read the whole text first before trying to answer. You might want them to work in pairs and discuss possibilities. Draw their attention to the fact that many of the words will be those looked at in exercises 1 and 2, although other types of words may still be incorrect (see 10 in this text).Answers1 WILL2 OF3 WHO4 IN5 DO6 CORRECT7 TO 8 AND 9 CORRECT10 TAKE 11 FOR 12 CORRECTWriting Test: Part OneExam PracticeRefer students to the Exam Success tip. Students will be fairly familiar with this type of task now as they were introduced to the format on page 12 of Module 1 (exercise 3) and page 23 of Module 2 (exercise 7). For this reason, you can set exam conditions so students can work alone. Allow 10-15 minutes.Possible answerFrom: (student's name)Subject: Confirmation of seminar detailsDate: XXXTo: Assistant seminar organisersPlease note that I have booked Rooms 101 and 102 for the seminar next week. I'd be grateful if you would now confirm this booking and the final schedule for the event with security. Also note that Mr. Singh will be one hour late on the Monday morning.Exam self-checkRefer students to the advice in the Learning Tip. They should swap their work with a partner. It's helpful if students become used to commenting on and being supportive of each other's work.。
新编剑桥商务英语(中级)Module_2
Useful language from Module 2Wordlistbranch headquarters promotiontake part in call centre holding company recognition take seriously cash bonus manufacturing research and developmenttake with a pinch of salt corporation parental leave distribution centre pension reward trademark division perks subsidiary turnover flexible plant take care warehouse found (a company) position take onExpressionsPresentingGood morning and thanks for coming.Today I'd like to tell you about...If you have any questions, I'll be happy to answer them at the end.In my brief presentation we'll begin by looking at... First of all there's.../ and finally there's...Then I'll give an overview of...OK, let's move on to look at...One thing I'd like to point out is...Take a look at this chart, which shows...Here you can see...Finally. I'd like to talk about...So that brings me to the end of my presentation. Thanks for listening.Are there any questions?Module 2.1 Company benefitsBenefits and incentivesV ocabulary1) Ask students to work alone as they rank the ten items and then compare and discuss in pairs. Make sure they give reasons.ExtensionIn Part Two of the Speaking Test, students might need to give a one-minute presentation entitled, "What is important when choosing a job?". Put students in pairs and tell them to practise a similar presentation, taking turns to be the examiner or the candidate. Students can use some of the ideas listed in exercise 1. 2) 2.1 Students listen out for five of the benefits and incentives in exercise 1. Note that this is a similar task to Part Two of the Listening Test.Answers1 a company car2 flexible working hours3 parental leave4 an impressive job title5 a pension2.1 Listening scriptSpeaker 1 It's great because usually it means my wife can use the one at home and we even take mine away at weekends. I work for quite a relaxed company and they don't seem to mind how I use it for leisure.Speaker 2I thought it wouldn't change the way I worked after the first six months, but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon. But my boss has been really good about it and some days I can do a half day if I want and then I might work later on other days - or I take work home, which I don't like doing, but it's the only way... Speaker 3 It's actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out. Mind you, after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4I've just been promoted from Assistant IT Technician to Chief Operational Network Administrator. It means I get a bit of a pay rise and new business cards with my name on. I'm not sure if I get my own office though.Speaker 5The problem for me is that I won't have enough to live on when I'm 60 and I can't afford a private plan. So I'll probably try and keep working for a few more years, and anyway, I heard the government is planning to raise the age of retirement...Is working for Xerox too good to be true?Reading3) Set students a time limit of about three minutes to answer the question. The aim is to find any benefits and incentives, but tell students not to read in too much detail at this stage.Answersopportunities for promotion, training and staff development, a pension*Note that the article also mentions a "reward and recognition scheme" which is another form of incentive.4) Now students read the article in much more detail to answer questions 1-5. Refer them to the Exam Success tip on reading the complete text before answering any questions.Answers1 B2 A3 C4 B5 CExpressions with takeV ocabulary5 As a quick lead-in, ask students to brainstorm collocations and expressions they can think of with take, eg take a day off, take a taxi, take a break, take off, etc.Answers1 take (Moloney's comments) with a pinch of salt2 take care of3 Take (Carole Palmer)4 took part in5 takes on6 takes seriouslyExtensionAsk students to write six new sentences using take from the exercise. They can relate the sentences to their own work or life, eg I'd take the news of a pay rise with a pinch of salt. (not so sure, doubtfully)Module 2.1 Company benefitsAsking questions about jobsSpeaking1) Tell students to imagine they were the journalist writing the article on Xerox on the previous page. They need to create the questions they asked during the interviews with Kim Moloney and Carole Palmer. The article offers clues as to the tense needed for each question. This exercise should be a review for students at this level and provides some basic questions for asking about a job.Answers1 How long have you been working for the company?2 When did you join (the company)?3 What was your first job?4 What are you responsible for?5 Where are you based?6 What would you like to do in the future?2) Students practice asking and answering the questions. If possible, try to pair students who haven't yet met in the class. Make sure the answers use the correct tense and give feedback.The PastGrammar3) Students match the three verb forms to the correct tense definitions.AnswersPast simple: startedPresent perfect: has movedPresent perfect continuous: has been workingRefer students to the Grammar reference on page 128. Suggest they also re-read the information on the present perfect and present perfect continuous in Module 1. Remind students that we tend not to use continuous forms with stative verbs. Also point out that verbs like work and live can often be used in the present perfect and present perfect continuous form with little change in meaning. The main change in emphasis is that the continuous form emphasises that the action is ongoing. You could also draw these timelines on the board to help clarify the meaning:Past simplePast NowX ↑Present perfectPastNowPast Now4) Students underline the correct verb form. When checking answers, ask students to try and explain their choice.Answers1 began2 trademarked3 became4 has been5 has been working6 has been7 took partPhotocopiable activity 2.1See page 162.5) Students complete the letter of application with the verbs in different tenses.Answers1 have been working2 joined3 have had4 have been considering5 has expanded / has been expanding (we are unsure if the expansion has ended)6 completed7 have been studying8 has agreedA letter of applicationWriting6) Begin by asking students if they have ever applied for a job. Elicit the process, eg Where did you find out about the job? Did you have to write a letter or fill in a form? This task resembles the format for Part Two of the Writing Test with students being given a text and then some handwritten notes. Ask students to underline key information. Make sure they realise that they must include the handwritten notes and stay within the word limit. If you are short of time this could be set as homework. If it is done in class, students could work in pairs and draft the letter together.Possible answerDear Sir or Madam,I saw your advert for the post of Personal Assistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have been working for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006.Please note that my current manager has agreed to write me a reference. I look forward to hearing from you.Yours faithfully(students' name) Module 2.2 Presenting your companyCompany termsVocabulary1) This activity checks that students know some key vocabulary before starting. The definitions are in the information files on pages 126 and 131, or students can check in their dictionaries.During the task, make sure students know how to pronounce all the words. It may be helpful to drill the word stress in these words:distribution, warehouse, headquarters, subsidiary, corporation, division.PresentationsListening2) 2.2 For this first listening, students only need to listen out for the words in exercise 1.Answersheadquarters corporation divisions2.2 Listening scriptExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an overview of Xerox around the world and finally I'd like to talk about some of the trends affecting out market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55,000 employees, with over half of those in the USA. This next chart shows you how the corporation is split into four divisions. First of all there's Xerox Global Services...Extract 2And finally there's Xerox Innovation with five centres in the United States, Canada and Europe. Note that six percent of revenue was dedicated toresearch and development last year as the key part of our mission statement is, and I quote, "to help people find better ways to do great work." OK, let's move on to look at Xerox around the world in a little more detail. Take a look at this chart, which shows revenue by region. So about half our revenue is from the US market. Then Europe with over five billion dollars and the rest of the world with over two. One thing I'd like to point out is...Extract 3 Finally, how is the market for the document industry looking? Well it would be unrecognisable to the people who founded the orginal company in 1906 and even compared to the second half of the twentieth century. More and more offices are moving from black and white printing to color, and from paper documents to electronic documents. These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars...So that brings me to the end of my presentation. Thanks for listening. I hope it's been of interest. Are there any questions?3) Students can work in pairs and try to say the numbers. In order to check their answers, you could play the recording again so students can listen for pronunciation.Answerssixteen billionnine hundred and seventy-eight millionone hundred and sixtyfifty-five thousandhalffoursixfive billiontwo billionnineteen oh sixone hundred and twelve billion4) 2.2 Students listen again and write notes.Answers16,000,000,000 turnover978,000,000,000 final income160 countries55,000 employees half of 55,000 in the USA4 divisions6% of revenue dedicated to research and development 5,000,000,000 dollars revenue in Europe (over) 2,000,000,000 dollars rest of world revenue 1906 company founded 112,000,000,000 total marketPhotocopiabel activity 2.2See page 163.5) 2.2 Give students time to study the flowchart and read the expressions. Then, play the recording at least once for students to match the expressions. Afterwards, students could check their answers by reading the listening script.Answers1 A2 F3 F4 D5 A6 C7 B8 B9 B 10 D11 D 12 A 13 B 14 C 15 FPronunciation6) 2.3 Students might find the idea that we pause so often in a presentation quite strange, but it is a standard technique with experienced presenters, especially when talking to larger audiences. Play the recording and students mark the pauses. With more confident groups, let them try to predict where the pauses will go before listening. It might help to point out that we tend to pause whenever there is a full stop or comma, after signal phrases (Today/Firstly/Next), to separate key information (eg the name of a company), or to emphasise information (as in the presentation about Xerox - the world's / largest / document / management / company). Students can check their answers in the listening script on page 135 where the pauses are indicated already.2.3/2.4 Listening scriptPresenter Good morning/ and thanks for coming. / Today/ I'd like to tell you about/ the world's/ largest/ document / management/ company./ With a turnover of nearly sixteen billion dollars/ the Xerox Corporation develops/ and markets/ innovative technologies/ with products and solutions/ that customers depend upon to get the best results/ for their business./ In my brief presentation/ we'll begin by looking at/ some of the keyfigures/ behind the company's success/ and how the company is structured./ Then/ I'll give an overview of Xerox around the world/ and finally/ I'd like to talk about some of the trends/ affecting our market/ and its future growth./ If you have any questions,/ I'll be happy to answer them at the end.7) 2.4 This is designed as a drill and helps to focus students on intonation and stress, as well as pausing. It's a useful strategy that they can learn to apply to their own presentations. Drill it as a class, or students could also practice on their own at home.Giving a presentationSpeaking1) Ask students what kind of company they would like to run if they had the chance. Tell them this is their "dream" company and they are going to create it. Working alone, they make up facts and figures to fill in the first column of the table. The aim of the task is to give controlled practice of the expressions for presenting. Their ideas can be as far-fetched as they like.2) Refer students back to the expressions in exercise 5 on page 21. Students work in pairs and give their presentations. They may find it helpful to repeat their presentations at least twice so they could also change partners. The person listening takes notes and could also offer feedback and suggestions on possible improvements.ExtensionAfter students have give their presentations to partners, you could ask them to do the same again to the class. Also, students could follow the advice in the Learning Tip and record their presentation or transcribe it, marking pauses as they did in exercise 6 on page 21.3) Students prepare a full-length presentation about a company for their next lesson. This could be their own company or one they know well. Alternatively, students could research a company using information on its website and use this as the basis for a presentation. A memoWritingAsk students if they receive memos at work. What are they about?Who writes them? With pre-work learners, ask them if they can define what a memo is.4) Refer students to the Exam Success tip before they read the instructions.Answers1 All staff.2 Any staff with a company based pension scheme.3 There have been changes in the government pension laws.4 This will affect the current company based pension scheme.5 A presentation will be given by the Head of Finance on the changes and any effects.5) The next two exercises help students to write effective subject lines. Make sure students realise the importance of a subject line, which is to summarise the key content of the memo and help the reader to identify the purpose easily.Answerpresentation, changes, pension, schemeExtensionBefore students do exercise 6, ask them to apply questions 2-5 from exercise 4 to each of the memos in exercise 6. Note that all the memos are to "All staff".6) Students should begin by underlining any key words. They could compare these with a partner. Then they will need to choose the best three or four words to keep the subject lines brief.Possible answersMemo 1: Display of new factory plansMemo 2: Presentation on flexitime and home-working Memo 3: Spanish classes7) This is very similar to the writing task in Part Two of the Writing Test. It could be done in class (perhaps with students in pairs) or set for homework.Possible answerTo: All StaffFrom: (name of student)Date: 1st OctoberSubject: Presentation of new insurance policyTo offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room. All staff are welcome to attend.Module 2.3 Reading Test: Part fiveExam practice1) Students complete the table with words that are typically focused on in this part of the Reading Test. Answersprepositions articles conjunctions auxiliary pronounsverbsfor the because has whichto a so are whoof and do2) After students work in pairs, ask everyone to feed back to the class so ideas can be shared. It's also a good idea for students to use good dictionaries so they can check the word types beforehand.Possible answersprepositions articles conjunctions auxiliary pronounsverbsin an when have itat no article while does himby that3) Ask students to read the rubric carefully. They should always read the whole text first before trying to answer. You might want them to work in pairs and discuss possibilities. Draw their attention to the fact that many of the words will be those looked at in exercises 1 and 2, although other types of words may still be incorrect (see 10 in this text).Answers1 WILL2 OF3 WHO4 IN5 DO6 CORRECT7 TO8 AND9 CORRECT10 TAKE 11 FOR 12 CORRECTWriting Test: Part OneExam PracticeRefer students to the Exam Success tip. Students will be fairly familiar with this type of task now as they were introduced to the format on page 12 of Module 1 (exercise 3) and page 23 of Module 2 (exercise 7). For this reason, you can set exam conditions so students can work alone. Allow 10-15 minutes.Possible answerFrom: (student's name)Subject: Confirmation of seminar detailsDate: XXXTo: Assistant seminar organisersPlease note that I have booked Rooms 101 and 102 for the seminar next week. I'd be grateful if you would now confirm this booking and the final schedule for the event with security. Also note that Mr. Singh will be one hour late on the Monday morning.Exam self-checkRefer students to the advice in the Learning Tip. They should swap their work with a partner. It's helpful if students become used to commenting on and being supportive of each other's work.。
新编剑桥商务英语(BEC-中级-第三版)Module-2
Module 2 第二单元2.1ﻩBusiｎessＴoｐｉcﻩｐanｙＢeneｆｉtsﻩ商务话题篇ﻩ公司福利三、Vocabuｌaｒy: Bｅｎｅfiｔｓand ｉnｃeｎtivesbeｎeｆits ｎ、福利inｃentｉve n、ﻩ奖励job tｉｔlｅﻩ职衔,职位, 头衔tｒaininｇand staff dｅｖｅlopmentﻩ培训与员工发展gｏoｄsａlaryﻩ可观得收入ｐenｓｉon n、ﻩ养老金ｆｌexｉble workｉng hｏurｓﻩ弹性工作时间,灵活得工作时间opｐoｒtuｎities to travｅｌﻩ旅游机会opｐｏrtｕnitieｓforｐｒomｏtｉｏnﻩ升职提拔机会days ofｆﻩ几天短假pａny ｃarﻩ公司配（给得汽）车ｔoo gooｄtｏbe truｅﻩ好得令人难以置信ｃlient serｖｉcｅｅxeｃuｔiveﻩ客户服务主管takｅ…wiｔh ａｐiｎch/ｇrain ｏf salt 对…将信将疑, 对…不完全相信olｄａnｄestａblｉshed 历史悠久resｏurｃeｓdiｒector(hｕｍan resoｕrces direｃｔor得简称）人力资源部经理ﻩqｕａlｉｆicａtion n、资格teｍpﻩn、(ｔemｐoraｒy/temｐorａry ｗoｒkｅr得缩略语)临时员工incumbent prｏgramme 在职员工培训课程,岗位培训课程humａｎresources 人力资源promｏte ｆroｍｗiｔｈｉｎﻩ提拔内部员工take on 接受, 招聘intake ｎ、从外部吸纳招收得员工prｏｊect maｎaｇer项目经理gｒｏｗaｎd maintain ｃustｏmｅr relａtionsｈip发展与维持客户关系cａｎteeｎn、食堂, 餐厅heａd office ｎ、ﻩ总部,总公司brainsｔoｒmｉng ｎ、自由讨论,头脑风暴, 集思广益bｒeaｋouｔn、突破ｅnpaｓs vt、ﻩ包括, 包含saｌes ａnd markｅtingﻩ销售与市场营销reｓｅarcｈand ｄeveｌｏpment aｎｄmanuｆactuｒinｇ研发与生产peｒk ｎ、好处, 额外津贴, 外快finａl salａry peｎsiｏｎschｅme 按最终薪水给付得养老金计划budget n、ﻩ预算ｎon－cash reward 非现金形式得奖赏onｃe－in-a－lifｅtiｍe ａdj、千载难逢得, 令人难忘得ｃareer ｇoal职业目标senioｒmanaｇeｍent 高层管理人员longevity n、长寿,长命;寿命fｏr the long haul 长远地Xerｏx 施乐公司（财富50０强公司之一, 总部所在地美国, 主要经营办公设备）, 施乐（商标名,美国办公设备制造公司）；影印,静电印刷品Ｇlobａl Ｓerｖｉcｅs环球服务公司Uxｂｒiｄｇeﻩ欧克斯桥镇(位于伦敦西郊得一个小镇)Ｂenｅfits and incentiｖｅsﻩ福利与奖励Ｅmｐloyｅe Ｂenefiｔs员工福利1. LegａlｌｙRequiｒeｄBeneｆits 法律保障得权利Social Seｃｕｒitｙ社会保障ﻩUnemploｙmｅnｔｐensａtion失业补偿Worｋｅr s’ peｎｓation 工伤赔偿2.Retirｅｍeｎt—ｒｅlatｅd Benefｉts与退休相关福利Penｓion Plａｎsﻩ退休金计划３、Iｎsurａnce Rｅlated Beｎeｆiｔｓ与保险有关得福利Healｔh Insurance健康保险ﻩLife Iｎsurａnce 人寿保险Acｃidｅntａｎd Ｄｉｓabilｉｔy Inｓｕrａnceﻩ意外事故与伤残保险4. Ｐaid Hｏlidａys aｎｄPａiｄVaｃａｔiｏｎs带薪公假与带薪休假５、Oｔherｓ其她福利Ｌoｃal Ｃonvｅyaｎce Alloｗanｃe交通补贴ﻩHousinｇAｌlowanｃe 住房补贴ＭeａｌAllowance伙食补贴HolidayＢonｕs旅游津贴Ｉｎcentivｅｓﻩ奖励措施二、2、11、●ａn iｍprｅsｓiveｊob tｉtｌe显要得职衔●training and stａff develoｐmenｔ培训与员工发展●a goｏd sａｌary可观得收入●aｐeｎｓion养老金●fｌexible ｗorkiｎg hｏurｓ灵活得工作时间●ｏｐpｏrｔuｎｉtiｅs to tｒaｖel旅游机会●opportunities ｆor ｐromｏｔｉon升值提拔机会●pareｎｔａl lｅave育儿假●ｄaｙｓoff ａｎｄlonｇｈｏｌidａys短假与长假● a pany car公司配车2、参考词语与表达:new-hire ｔrａininｇ新员工培训ｏrｉeｎtａtion新员工培训,迎新会ｖoｃatioｎal trａｉnｉng／pｒofessionａl trａｉning职业培训managｅmｅnｔtrａining管理培训develop a gｏod trainｉng prograｍｍe ｔo kｅeｐthｅstaｆf motivateｄ通过开发良好得培训计划来提高员工得工作热情Many entreprｅneurs sｅem to vｉｅw emｐｌoyｅe trainｉng and dｅvｅｌopｍent as m ｏｒe optiｏnａｌｔhaｎｅsseｎtial…ａvｉewpｏiｎt tｈat can bｅcostly to both sh ｏrt-tｅrm ｐroｆits and lonｇ—tｅrm pｒogresｓ、许多企业家认为员工得培训与发展可有可无, 而非至关重要, 认为这对公司得短期利益与长远发展来说代价太高。
新编剑桥商务英语(BEC-中级-第三版)Module-2
Module 2 第二单元2.1 Business Topic Company Benefits 商务话题篇公司福利三、Vocabulary: Benefits and incentivesbenefits n. 福利incentive n. 奖励job title 职衔，职位，头衔training and staff development 培训和员工发展good salary 可观的收入pension n. 养老金flexible working hours 弹性工作时间，灵活的工作时间opportunities to travel 旅游机会opportunities for promotion 升职提拔机会days off 几天短假company car 公司配（给的汽）车too good to be true 好得令人难以置信client service executive 客户服务主管take… with a pinch/grain of salt 对…将信将疑，对…不完全相信old and established 历史悠久resources director（human resources director的简称）人力资源部经理qualification n. 资格temp n.（temporary/temporary worker的缩略语）临时员工incumbent programme 在职员工培训课程，岗位培训课程human resources 人力资源promote from within 提拔内部员工take on 接受，招聘intake n. 从外部吸纳招收的员工project manager项目经理grow and maintain customer relationship发展和维持客户关系canteen n. 食堂，餐厅head office n. 总部，总公司brainstorming n. 自由讨论，头脑风暴，集思广益breakout n. 突破encompass vt. 包括，包含sales and marketing 销售和市场营销research and development and manufacturing 研发和生产perk n. 好处，额外津贴，外快final salary pension scheme 按最终薪水给付的养老金计划budget n. 预算non-cash reward 非现金形式的奖赏once-in-a-lifetime adj. 千载难逢的，令人难忘的career goal 职业目标senior management 高层管理人员longevity n. 长寿，长命；寿命for the long haul 长远地Xerox 施乐公司（财富500强公司之一，总部所在地美国，主要经营办公设备），施乐（商标名，美国办公设备制造公司）；影印，静电印刷品Global Services环球服务公司Uxbridge 欧克斯桥镇（位于伦敦西郊的一个小镇）Benefits and incentives 福利和奖励Employee Benefits 员工福利1. Legally Required Benefits 法律保障的权利Social Security社会保障Unemployment Compensation失业补偿Worker s’ Compensation 工伤赔偿2. Retirement-related Benefits与退休相关福利Pension Plans 退休金计划3. Insurance Related Benefits 与保险有关的福利Health Insurance健康保险Life Insurance 人寿保险Accident and Disability Insurance 意外事故和伤残保险4. Paid Holidays and Paid Vacations带薪公假和带薪休假5. Others 其他福利Local Conveyance Allowance交通补贴Housing Allowance 住房补贴Meal Allowance伙食补贴Holiday Bonus旅游津贴Incentives 奖励措施二、2.11.●an impressive job title显要的职衔●training and staff development 培训和员工发展● a good salary可观的收入● a pension养老金●flexible working hours灵活的工作时间●opportunities to travel旅游机会●opportunities for promotion升值提拔机会●parental leave育儿假●days off and long holidays短假和长假● a company car公司配车2.参考词语和表达：new-hire training新员工培训orientation新员工培训，迎新会vocational training/ professional training职业培训management training管理培训develop a good training programme to keep the staff motivated通过开发良好的培训计划来提高员工的工作热情Many entrepreneurs seem to view employee training and development as more optional than essential…a viewpoint that can be costly to both short-term profits and long-term progress.许多企业家认为员工的培训和发展可有可无，而非至关重要，认为这对公司的短期利益和长远发展来说代价太高。
剑桥商务英语中级第二辑
第二辑Test 1Work experience programmeThe manufacturing company you work for has decided to offer a two-day week work experience programme for a small group of students from a local business college.You have been asked to help with the preparations for this programme Discuss the situation together, and decide:●What kind of work experience the company might offer●How the participants should be selected●What feedback and evaluation should take place after the programmehas finished【题目分析】工作实习计划你所在的制造公司决定为当地一所商学院的一组小学生提供一个两周的工作实习计划。
公司要求你们几人协助这个项目的准备工作。
你们一起讨论当前的状况，并决定：●公司可以提供哪方面的工作经验●如何挑选项目参与者●项目结束后，如何对学生进行反馈并做出评价【参考范例】A：Hi, Jason and Mark, shall we discuss the work experience programme for a while?B: No problem, I heard that the students were from a local business college and had no technical knowledge in manufacturing. So I wonder whether they could fit it here. After all, our company manufactures mobile phones.C: No worries, our company can provide work experience that doesn’t require professional skills.A: That’s right, I have decided to carry out the programme in the after sale department. Students should take a two days training before they their work and the after sale department will arrange several experienced staff to supervise their work, the students are expected to develop their skills in customer service and learn to deal with customers’ complaints and help the companies to improve their products image and service.B: It seems you have got everything settled down.A: Not yet.C: Then what shall we do next?A: The selection of participants. The company can offer the working experience for 20 students. Could you give me some suggestions on selecting the ideal participants for the programme?B: In my opinion, ideal participants should be junior students becausethey have time to take part in this programme and have been trained formally in business college for more than two years. Students should also be proficient in English because a number of our clients speak English. Mark, what do you think?C: I agree with you. What’s more, potential participants will be asked to take an English speaking test before the programme starts. In addition, students should have a good attendance record and academic performance in school because they are in a demanding work environment which requires them to follow strict discipline and work as a team.A: Thank you very much to your advice. Now, there just one thing left, the feedback and evaluation of the programme.B: I think after the sale department should have meetings for students at the end of every working day to help them conclude their work.C: And after the programme ends, students are required to write a report of their work experience in our company, the report should include the arrangement of the programmme, the training classes in the after sale department, work experience during the two weeks, the things they have learned and the problems, troubles they have met. They are encouraged add anything they want to the report.A: Good ideas. Finally, I think the supervisors will give each student a grade for the programme based on their performance and other standards of evaluation.第二辑Test 2English language trainingYour company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.Discuss the situation together, and decide:●Which staff would benefit most from English language training●How to encourage employees to take part in the training●What kind of schedule will be suitable for the training?英语语言培训你所在的公司计划为员工提供30个小时的英语语言培训，公司要求你协助策划和组织这次培训。
新编剑桥商务英语中级第三版答案
新编剑桥商务英语中级第三版答案新编剑桥商务英语中级第三版答案【篇一：新编剑桥商务英语(中级)课文翻译】1、we wanna hold your hand 我们愿与你携手创业带着浓厚的经营意识，加上一些进取精神，再来瞧瞧，哈!你拥有了一家连锁店!如果想自己开店、大展身手却又苦于缺乏经验，同时又不想在这个充满风险的昙花一现的独立法人世界中立足，那么开家连锁店不失为一个明智之举。
然而你必须明白自己将从事何种性质的经营，这是至关重要的。
特许经营就是由一方(授予特许经营者)授权允许另一方(加盟特许经营者)使用其商标或商号，并使用其一揽子经营理念。
当然如果你下定决心，白手起家地单干，你随时可以从总店分离出去，另立门户，发展特许经营店。
阿齐尔说，想要设立特许经营店的新公司数目与日俱增。
“加入这个队伍的人数多得令人难以置信，他们年龄越来越小，投资越来越少，他们获得回报后进行更大的风险投资。
”如果能够募集到起步经费，开设自己的特许经营店，就为冒险家一展身手提供了理想机会2、not sold on sales相比之下，销售则意味着挨家挨户推销，进行不期而至的拜访或拨打不期而至的电话。
不过这完全是误导人的印象。
在英国，从事销售职业的人数比营销人员多出大约20万人。
其中部分原因是那些投身销售工作的人们意识到销售工作根本不像传言中说的那么可怕。
要点解析：(1) shake off its unglamorous image摆脱其乏味的形象。
shake off摆脱，例如：shake off responsibility摆脱责任。
(2) associations with something rather dishonest本意为“和某种不诚实守信的因素紧紧相联”，在这个语境中可以翻译为“与无商不奸的概念紧紧相联”。
unglamorous单调的，乏味的，例如：unglamorous environment单调的环境。
(3) retain an air of glamour 显得很风光，retain an air of 带着??的样子，例如retain an air of cheerfulness保持一种欢喜的样子。
新编剑桥商务英语(bec)学生用书中级第3版
新编剑桥商务英语(bec)学生用书中级第3版全文共10篇示例，供读者参考篇1Hi there! Today I'm gonna tell you about the new Cambridge Business English Certificate (BEC) Student Book for Intermediate level 3rd edition. It's super cool and helpful for learning English for business.In this book, you'll learn lots of useful phrases and vocabulary for different situations in the business world. For example, how to give a presentation, how to negotiate a deal, or how to write a formal email. It's gonna make you feel like a real pro in no time!There are also lots of fun activities and exercises to help you practice your English skills. You can do role plays, group discussions, and even play games to test your knowledge. It's like learning while having fun!The best part is that this book is designed to help you pass the BEC exam with flying colors. It covers all the topics and skills you need to know, so you'll be well-prepared when the timecomes to take the test. Plus, there are practice exams and tips to help you ace it!So if you wanna improve your English for business and get that fancy certificate, the new Cambridge BEC Student Book is the way to go. Trust me, you won't regret it! Happy learning!篇2Title: My Adventures in Learning Business EnglishHi everyone! My name is Amy, and I want to tell you all about my exciting journey learning Business English with the new edition of the Cambridge Business English Certificate (BEC) Intermediate book.First of all, let me tell you a bit about what Business English is all about. It's a special kind of English that's used in workplaces and business settings. I think it's really cool to learn because it can help you communicate better with people from all around the world!In the BEC book, we learned all kinds of useful things like how to write professional emails, make phone calls, and hold meetings in English. There are also lots of vocabulary words related to business like "company, customer, and profit". It's likelearning a secret language that only people working in business know!One of my favorite parts of the book is the speaking exercises. We get to practice talking about different business topics with our classmates, and it's so much fun trying to sound like a real business person. Sometimes we even have pretend interviews where we have to talk about our work experience and skills – it's like acting in a play!Another cool thing about the book is that it has lots ofreal-life business situations that we can learn from. For example, there was a story about a company that had to deal with a difficult customer, and we had to figure out how to solve the problem. It's like being a detective and using our English skills to crack the case!Overall, learning Business English with the new BEC book has been a fantastic adventure. I feel more confident speaking English, and I know that I'll be ready to take on any business challenge that comes my way. I can't wait to keep learning and growing with my classmates – who knows what exciting opportunities await us in the business world!篇3Hello everyone! Today I want to talk about the new edition of the Cambridge Business English Certificate (BEC) textbook for intermediate students. It's super cool and I can't wait to tell you all about it!First of all, the new edition of the textbook is packed with more interesting and relevant topics for us to learn. There are lots of fun activities and exercises that help us practice our listening, speaking, reading, and writing skills. It's like playing games while learning English!The textbook also has a great new layout with colorful pictures and illustrations that make it more fun to read and study. It's like a comic book, but with English learning inside!What I love most about the new textbook is that it covers all aspects of business English, from writing emails to making presentations. We can learn how to communicate effectively in meetings, negotiate deals, and even talk about global business trends. It's like getting a crash course in business English!I also really like the new vocabulary and grammar sections in the textbook. They are easy to understand and remember, and they help me improve my English skills quickly. I can now impress my teachers and classmates with my knowledge of business English terms and phrases.Overall, I think the new edition of the Cambridge BEC textbook is awesome and I'm excited to continue using it to improve my English skills. I hope you guys will enjoy it as much as I do! Happy studying!篇4Hey guys, have you heard about the new Cambridge Business English Certificate (BEC) book for intermediate level? It's super cool and full of interesting stuff to help us learn English for business! Let me tell you all about it.First of all, the book is really easy to follow and understand. It's got lots of pictures and examples to help us learn new words and phrases. The topics are all about business, like meetings, negotiations, and presentations. This will really help us when we grow up and have jobs!The best part is that there are lots of fun exercises to do in the book. We can practice speaking, writing, listening, and reading in English. There are even some games and puzzles to help us remember what we learn. It's way better than just studying from a boring old textbook!And guess what? The book also comes with a CD so we can listen to native English speakers talking. This will help us improveour listening skills and understand different accents. Plus, there are practice tests at the end of each unit to see how much we've learned. It's like a little challenge for us!I can't wait to start using this book with my friends. We're going to have so much fun learning English for business together. Who knows, maybe we'll even become super successful entrepreneurs one day! I'm so excited to get started, are you guys ready too? Let's do this!篇5Hi guys! Today I want to talk about the new edition of the Cambridge Business English Certificate (BEC) textbook for intermediate level students.The new book is super cool because it has lots of fun and interesting activities to help you learn English for business. There are games, puzzles, and even role-plays that make studying English more fun and engaging.One of the best things about this book is that it covers all the important topics you need to know for business English, like meetings, negotiations, presentations, and emails. You'll learn how to communicate effectively in different business situations and improve your vocabulary and grammar at the same time.Another awesome thing about the new BEC textbook is that it comes with a CD-ROM full of audio and video materials to help you practice listening and speaking skills. You can listen to native speakers and imitate their pronunciation, which is super helpful for improving your English.Overall, I really love the new edition of the Cambridge Business English Certificate textbook for intermediate students. It's fun, interactive, and most importantly, it will help you become more confident in using English for business purposes. So, grab a copy of the book and start improving your business English skills today! Good luck!篇6Once upon a time, there was a student named Lily who wanted to learn Business English because she heard it could help her find a good job when she grew up. So she got a book called "Cambridge Business English Certificate (BEC) Student's Book Intermediate 3rd Edition" from the library and started studying.The book had lots of fun activities and exercises to help her learn. There were listening exercises where Lily had to listen to conversations between people in a business setting and answer questions about what they said. There were also readingpassages about different business topics like marketing, finance, and international trade.Lily's favorite part of the book was the speaking activities. She got to practice speaking English with her friends and classmates, pretending to be in a meeting or negotiating a deal. It was so much fun and it helped her feel more confident in her English speaking skills.As Lily worked her way through the book, she learned lots of new vocabulary and grammar rules that she could use in a business setting. She also practiced writing emails and reports, which she knew would be important skills to have in the future.After a few months of studying with the book, Lily felt more confident in her abilities to speak English in a business setting. She even decided to take the BEC exam to get a certificate to show future employers that she was fluent in Business English.Thanks to the "Cambridge Business English Certificate (BEC) Student's Book Intermediate 3rd Edition," Lily was well on her way to achieving her dream of finding a great job in the business world.篇7Hi guys, today I want to tell you about the new edition of the Cambridge Business English Certificate (BEC) textbook for intermediate students. It's super cool and has a lot of fun and useful stuff in it!First of all, the book is really colorful and full of pictures, which makes it easy to understand. The chapters are divided into different topics like meetings, negotiations, and telephoning, so you can learn all the important business English skills step by step.There are also lots of activities and exercises in the book to help you practice what you've learned. You can listen to dialogues, answer questions, and even role-play different business situations with your friends. It's like playing a game while learning English!One of the best things about this book is that it includes real-life business examples and case studies. You can read about successful companies and how they use English in their daily operations. It's really inspiring and makes you feel like you can do anything with your English skills!And don't forget about the online resources that come with the book. You can access extra practice exercises, quizzes, andeven videos to improve your listening skills. Plus, there are interactive games and activities to make learning even more fun!So, if you want to boost your English and get ready for a future career in business, check out the new edition of the Cambridge BEC textbook. It's the perfect way to learn English while having a great time!篇8Hello everyone, I'm so excited to tell you about the new edition of the Cambridge Business English Certificate (BEC) student book for intermediate level! It's super cool and I can't wait to share all the awesome stuff with you.First of all, let me introduce you to the new features in this edition. There are fun and interactive exercises to help you practice your English skills, like listening, speaking, reading, and writing. Plus, there are lots of real-life business scenarios to help you understand how to use English in the workplace. It's like a real adventure!One of my favorite parts of the new edition is the vocabulary section. It's full of cool words and phrases that you can use in meetings, presentations, and emails. You'll sound like aprofessional in no time! And don't worry, there are lots of practice activities to help you remember everything.Another cool thing about this book is the grammar section. It makes learning grammar fun and easy, with clear explanations and lots of examples. You'll be a grammar guru in no time!And last but not least, there are lots of tips and tricks to help you prepare for the exam. You'll learn how to manage your time, stay calm under pressure, and show off your English skills with confidence. It's like having a superpower!So, if you're ready to level up your English and become a business superstar, check out the new edition of the Cambridge BEC student book for intermediate level. It's awesome, it's fun, and it's perfect for you! Let's do this!篇9Hey guys, have you ever heard of the Cambridge Business English Certificate (BEC)? It's like a super cool test that shows your English skills for work. And guess what? I just got the newest edition of the intermediate level book!In this book, you'll learn all kinds of helpful stuff for doing business in English. Like how to write emails, make phone calls,and have meetings with people from all over the world. It's so important to be able to communicate well in English when you're working, right?One of the things I really like about this book is that it has lots of fun activities and games to help you practice your English. There are also tips and tricks for improving your speaking, listening, reading, and writing skills. It's like a fun English adventure!I also learned about different types of businesses and how they work. Did you know there are big companies called multinationals that do business in lots of countries? And there are also small businesses run by just a few people. It's really interesting to learn about all the different ways people do business.So if you want to level up your English and be a pro at doing business in English, you should totally check out the new edition of the Cambridge BEC book. It's awesome and super helpful. Let's rock our English skills together!篇10Hey guys, today let's talk about the Cambridge Business English Certificate (BEC) Intermediate 3rd Edition book! It's supercool and can help us learn lots of useful English for business. So let's dive in and explore what this book is all about!First of all, the BEC Intermediate 3rd Edition book is designed for students who already have a good grasp of English, but want to improve their skills specifically for business situations. It covers topics like meetings, negotiations, presentations, and writing business emails. By studying this book, we can become more confident and effective communicators in the workplace.One of the best things about this book is that it includes lots of practical exercises and examples that are relevant to real-life business scenarios. This helps us see how the English we learn in the book can be applied in the workplace. Plus, there are lots of quizzes and activities to test our understanding and help us remember what we've learned.Another cool feature of the BEC Intermediate 3rd Edition book is that it provides opportunities for us to practice our speaking skills through role-plays and group discussions. This can be a fun way to improve our fluency and confidence when speaking English in a business setting.In conclusion, the Cambridge Business English Certificate (BEC) Intermediate 3rd Edition book is a great resource forstudents who want to take their English language skills to the next level in a business context. With its practical exercises, relevant examples, and opportunities for speaking practice, it can help us become more proficient and successful communicators in the workplace. Let's study hard and make the most of this awesome book!。
BEC新编剑桥商务英语中级（第三版）Module2Writing
BEC新编剑桥商务英语中级（第三版）Module2WritingEx1. A manager has sent this memo. Answer the following.⼀位经理发来了这份备忘录。
回答下列问题:1. who is the memo to?备忘录是写给谁的?2. who will be interested in the information?谁会对该信息感兴趣?3. what has happened?发⽣了什么事?4. what is happening as a result?事情的结果怎样?5. what action is needed?需要采取什么⾏动?To: All staffFrom: James ShepherdDate: 23 JuneSubject: Presentation on changes to pension schemeDue to recent changes in government pension laws, the Head of Finance will give a presentation on Tuesday 1 July at 5.30 pm in the canteen to outline any effect on the current company-based pension scheme. Staff with this policy are welcome to attend.Answers1 All staff.2 Any staff with a company-based pension scheme.3 There have been changes in the government pension laws4 This will affect the current company-based pension scheme5 A presentation will be given by the Head of Finance on the changes and any effects.Ex2. Read three more memos. Underline any key words and use them to write the subject lines.再读三份备忘录。
中级 新编剑桥商务英语听力部分(完整资料).doc
此文档下载后即可编辑LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee?Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area andthere are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in。
新版剑桥商务英语中级第3课 company benefits - present your company教学教材
• an impressive job title • training and staff development • a good salary • a pension • flexible working hours • opportunities to travel • opportunities for promotion • parental leave • days off and long holidays • a company car
It’s tempting to take Moloney’s comments with a pinch of salt, especially considering that when you’ve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But there’s truth behind her enthusiasm.
中级 新编剑桥商务英语听力部分
LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee? Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area and there are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in when I’m 60 and I can’t afford a private plan.So I’ll probably try and keep working for a few more years,and anyway,I heard the government is planning to raise the age of retirement…2.2 Presentations (page 20)Extract 1 Good morning and thanks for coming.Today I’d like to tell you about the world’s largest document management company.With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business.In my brief presentation we’ll begin by looking at some of the key figures behind the company’s success and how the company is structured.Then I’ll give an overview of Xerox around the world and finally I’d like to talk about some of the trends affecting our market and it s future growth.If you have any questions,I’ll be happy to answer them at the end.So,here you can see,the turnover for last year was nearly sixteen billion dollars,with a final income of 978 million dollars.We operated from our v headquarters in Rochester New York State in 160 countries with 55,000 employees,with over half of those in the USA.This next chart shows you how the corporation is split into four divisions.First of all,there’s Xerox Global Services…Extract 2 And finally there’s Xerox Innovation with five centres in the United States,Canada and Europe.Note that six percent of revenue was dedicated to researchand development last year as the key part of our mission statement is,and I quote,`to help people find better ways to do great work.`OK,let’s move on to look at Xerox around the world in a little more detail.Take a look at this chart,which shows revenue by region.So about half our revenue is from the US market.Then Europe with over two.One thing I’d like to point out is…Extract 3 Finally,how is the market for the document industry looking?Well,it would be unrecognisable to the people who founded the original company in 1906 and even compared to the second half of the twentieth century.More and more offices are moving from black and white printing to colour and from paper documents to electronic documents.These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars…So that brings me to the end of my presentation.Thanks for listening.I hope it’s been of interest.Are there any questions?2.3 Pausing (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end./2.4 Intonation and stress (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end.Module 33.1 advice on franchisesT= Trainer M=ManT So. That’s the end of my talk. Are there any question? Yes?M Thanks for your talk. It was very interes ting. I’ve been thinking of starting my own business and I wondered what you thought of franchises.T That’s a good question. In general it’s important when you are thinking of becoming a franchisee to someone who likes to follow rules and have support from others. Entrepreneurs tend to be people who don’t like following tried and tested routes, so if you don’t like doing what other people want, then franchising isn’t for you.Secondly, I’d say make sure that the brand is strong and that it’s something you are interested in. For example, making and selling pizzas might be profitable but do you want to be doing it for the next five years? I also think you need to like hard work. People shouldn’t think that running a franchise is less work that being a sole trader.Finally, there’s the money. You still need start-up capital. This can be as low as five thousand pounds and as high as two hundred and thirty thousand pounds for a well-known brand like Domino’s Pizza…3.2 Planning a seminarRecorded message Thank you for calling Business Circle Conferencing. Please state your name and address. Then give the name of the event you’d like information on and we will send it to you immediately. Please speak after the tone.Ray Hello. This is Mr Ray Naunton. That’s N-A-U-N-T-O-N. I’m coming to the event next week called ‘Launching your business online’ and so you’ve already got my details. Anyway ,the reason I’m calling is that I won’t be able to arrive in time for registration and the buffet on the Sunday evening. My train doesn’t arrive until nine fifteen, so I’m going to take a taxi straight to the hotel. So I probably won’t get to the training centre until Monday morning. I hope that’s OK. Anyway it’s just to confirm that I will be there for the course. Oh, and c ould someone send me the schedule for the two days? You can email it to me at r dot naunton at worldsyouroyster dot com. Worldsyouroyster is all one word. That’s w-o-r-l-d-s-y-o-u-r-o-y-s-t-e-r. And all in lower case. Thank you.3.3 Planning a seminarKirsten Hello, Kirsten speakingVanessa Hi, Kirsten. It’s Vanessa. I’m just calling to check details for the group on Sunday evening.Kirsten Sure. Security are opening the room at three. Is that early enough?Vanessa Yes, the buffet won’t be setting up until four thirty so that’s plenty of time. I’ll get there at four and I don’t think anyone will be arriving before five. According to my records, we have twelve. Is that right?Kirsten Yes. Everyone has confirmed. Oh, that reminds me. We’ve had a mess age from Mr Naunton to say he won’t be here until after nine, so he’s checking straight into the hotel. There’s no point in inviting him to come after then, is there? I mean, I assume that we’ll have finished by nine.Vanessa By seven, I hope. Well, I ho pe they’ll have gone by then! If they want to get to know each other any longer, they can use the hotel bar.Kirsten Fine. I think that’s everything, then. Do you need me to be there?Vanessa No. There’s no point in both of us interrupting our weekend. It doesn’t need two of us.Kirsten Great. See you on Monday. Bye.Vanessa Bye.3.4 Leaving messageCall 1Hi, Vanessa. It’s Ralph again. Sorry, I forgot to ask earlier if you can send me details of next month’s seminars. I’ve got two people who re ally need some help with spreadsheets and accounting software. I remember you said that you had some computer courses planned. Anyway, send me details on those and anything else you have coming up. Thanks. Oh. You can email it to me if that’s easier. It’s R for Ralph. Dot. Hensher. At Henckel. That’s H-E-N-C-K-E-L dot D-E. Thanks. Bye.Call 2Hello. My name is Maria Monblot. The reason I’m calling is that I have a booking for next week’s business breakfast meeting. I’m afraid I won’t be able to attend but I would like to come to next month’s instead. I assume it is on the last Wednesday of the month as usual. Please confirm this. You’ve already got my number but just in case, it’s 768 4556.Call 3Hello. This is Jochen Anderson. I am booked in to run the seminar on design on the 25th. I’ve just received the schedule for the day and it appears that I am speaking at nine thirty. That isn’t what I agreed with you. We said I would be at eleven and that I would have ninety minutes, not one hour. You ‘ve also described it as a talk but I’m giving a workshop. Please get back to me about this as soon as possible. I’ll be in my office between two and five o’clock.Call 4Hi, Vanessa. It’s Kirsten. Just to let you know that Jochen Anderson is trying to get hold of y ou. He left message on my home number to say he isn’t happy about the schedule for the 25th.I haven’t got the details with me so I can’t help really. I’m sorry, but can you call him back? He only needs the time changing and something about title. I’m sure one of the other speaker won’t mind changing. You know what he’s like. See you tomorrow.Call 5Hello. This is Bryan in security. I’m returning your call about having the building open on Sunday. I’m just calling to say that’s fine. I’ll be here at midday anyway so it’ll be OK for three o’clock. If there’s anything else you can call me any time on my mobile. It’s 07786 678 8890.3.5 Taking notes and messagesVanessa Hello, Business Circle Conferencing.Jochen Hello. Can I speak to Kirsten, please?Vanessa I’m sorry, she’s not here today. My name’s Vanessa. Can I help you?Jochen This is Jochen Anderson.Vanessa Oh, hello, Mr Anderson. Kirsten said you phoned and I tried calling you at your office. Jochen Well, I’m on my mobile. Anyway, it’s about the schedule for the training event. It isn’t what we agreed.Vanessa Sorry, let me check. So that’s the event on the 25th.Jochen That’s right. And it says I’m speaking at nine thirty.Vanessa And you’re supposed to be speaking at eleven. Yes, well I’m sure we can change it. Jochen Yes, but actually I think the afternoon would be better. After lunch. Can I speak at two pm? Then I can arrive in the morning.Vanessa I see. So that’s two in the afternoon. I’ll have to check with another presenter a nd thencall you back. Could you give me your mobile number?Jochen Certainly. It’s 0778 890 8895.Vanessa Let me read that back to you. 0778 890 8895.Jochen That’s right.Vanessa I’ll call you back in about an hour.Jochen Good. Thank you.3.6 Exam spotlightN=Narrator M=Man W=WomanN Part one. Question 1-12.You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below. You will hear each recording twice. Conversation One. Question 1-4.Look at the form below. You will hear a woman telephoning about a problem with her subscription to a business magazine. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.M Thank you for calling Business Monthly. Please state your name, the name of your company or organisation and your address. If you already have a subscription with us please give your subscription number and the reason for your call.W Hello. This is Cynthia Perkins – that’s P-E-R-K-I-N-S. I’m the research manager at RA VE solution. That’s R-A-V-E solutions. You’ve got our address on record. I’m calling about our current subscription. The number is IL0378JUL. We paid for twelve issues but we’ve only received eleven. Please send the June edition of the magazine. Thank you very much.N Now listen to the recording again.3.7 Exam spotlightN=Narrator T= Tom M=MariN Conversation Two. Questions 5-8.Look at the form below. You will hear a man telephoning a product company about a training video. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.T Hello, this is Tom Yishan from Bright Star publishing. Could I speak to Mari Jones-Lumley, please?M Speaking. Hello, Tom. How are you?T Fine, thanks. Look, Mari, it’s about this training video you’re making for us.M Oh no, what’s happened?T No, don’t worry. Everything’s fine. It’s just that you know you wanted to film in the printing factory, if you could. Well, I spoke to the ma nager and that’s OK with them expect that the dates we agreed aren’t convenient for them. They want to know if you can put it back by ten days.M I’d normally say yes, Tom, but we’ve already postponed this twice. I can’t go on telling my team to cancel. Anyway, I think we have another project then.T I’m really sorry, Mari, but it’s out of my control.M OK. Can you check with the printing manager if two weeks later would be OK and I’ll haveto with my people.T Two weeks? So that’s the 25th.M Right.T No problem. I’ll try and call him now and get back to you to confirm.N Now listen to the recording again.3.8 Exam spotlightN=Narrator P=Personnel Assistant R=RachelN Conversation three. Question 9-12Look at the form below. You will hear a woman telephoning another department in her company about a job applicant. You have fifteen seconds to read through the message pad. Now listen, and fill in the spaces.P Hello. Personnel.R Hello, this is Rachel in IT. It’s about the application of that new graduate which Michale sent over. Can I have a word with him?P Sorry Rachel, he won’t be in till tomorrow, but you can leave him a message.R Thanks. I’m afraid I’ve got a problem with the application form. Rufus has done his diploma in IT at t he local college but he hasn’t filled in the section on references. I really need to speak to his tutor. Can Michael get hold of the contact details for him – his telephone number or email will do.P OK. Is that all then?R Err, I also need to know when Michael has scheduled him for interview. I think it might be tomorrow but I’m not sure. If it is tomorrow, has somebody confirmed that with Rufus because when I spoke to him briefly yesterday, he didn’t seem to know anything about it.P Oh, dear. Well, I’ll give Michael your message and let you know.R Well, I’ll be in a meeting for the rest of the day so leave me a message about tomorrow, and someone had better ring Rufus and tell him he has an interview. And let me know long he thinks it will take. I’m pretty busy.P Right. Will do.N Now listen to the recording again.Module 44.1 Advertising on the webSpeak Imagine you have new product or new service and you want the world to know about it. One way would be to write the advertisement onto ten or a hundred or thousand pieces of paper and drop them from the sky over your town or city. Someone on the ground might pick one up and read it. Maybe two or three people. On the other hand the wind might blow them away.Now imagine doing the same thing but this time throwing them into the air with adverts for every other product or service in the world. You probably wouldn’t do it, would you? Well, unfortunately, that’s what it’s like to advertise on the Internet.Trying to make your product, service or website known to the rest of Internet community can be very, very frustrating. Not only making it known, but getting visitors to actually visit the site can seem impossible. But there are ways to overcome the impossible when advertising on the Internet, as long as you follow three rules.So, rule number one. The first is to remember that people use search engines. So whenever someone types in a keyword linked to your business, your site needs to appear in the top 50 or so listings in all of the major search engines. Any lower and no one will ever find you.My second rule is that it’s a good idea to spend some useful time and effort on getting your links on other sites. This is an excellent, though very time-consuming way to increase visitors. You can do this by sharing links with other companies, so they have a link on your site and you put one on theirs. Or perhaps through a site review which recommends your products. Also remember that the more links you have elsewhere, the more likely people are to find you through a search engine.My third trip is never to pay for advertising on the web. I think that unless you have a very good reason, it’s a waste of money. With so many ways to get free advertising, I’ve found very little reason to pay for things like banners to promote my site.So those are my three starting points for anyone thinking of web advertising. Before we finish don’t forget that a memorable domain name that people can easily type will help. Email campaigns can work and are an easy w ay to get traffic to the site, though it doesn’t last long. What might be better is to have a monthly newsletter, which people sign up for. I’ve found this to be very effective and more positive than sending spam. Then there are contest with prizes or anything free – maybe some software or cool graphics.Once you’ve got people visiting the site, keep statistics on how may people visit per day and how often people return to the site. In other words, find out who they are. How old they are. Where they come from. What they like doing in their free time. You can get this kind of information by asking them to subscribe to your newsletter, for example …4.2 A bad delegatorManager Hi, Harry. Sorry to bother you but I’m so busy. Could you help me? I know you’re busy too, but I have a meeting with the managing director tomorrow and I don’t have time to do the schedules for next week. I know you did them last time I was off sick, so I thought you could do them again. I don’t want to give you anything too difficult, do I? so if I give you this … sorry , I haven’t had time to sort through it but you’ll work it out. Ok, great. Sorry, must go. If you have any questions … err, ask Mary. I think she did the schedules last time I was on holiday so she can help too. Fine. Bye!4.3 Sentence stressCan I borrow your expertise in something?I’ve asked you because …Let me know how it’s going once a week, please.I’ll need a report on this with your findings and your recommendations.So, let’s go through this one more time to check it’s clear.One thing you might want to think about is …You’ve done a great job on this!I’ve got a job here that will really interest you …I’d like you to be in charge of all of it.What are you going to do?Feel free to call me if you have any questions.Can you give this priority because they need it as soon as possible?The deadline for this is next Thursday.Module 55.1 An interview with an art consultant(1)I I’d like to begin by asking you to imagine that I’ve been asked to find some art for my company’s offices .Where would I started ?AC Well,the first stage in selecting art is normally for one of our art consultants to visit you on site to assess the location,the size of the area and the style of the building ,and so on.I How much difference does it make where I actually put the paintings?AC A great deal.Art needs to be placed taking into account the function of a space.Different types of art are appropriate for different areas.Once we have an idea about what kind of work it is you do and how the space is used,then we begin to find artworks and present a selection of art for your business and building .We can do this on-site or you can visit our galleries.The whole thing is a two-way collaborative process.I So you already have the painting?AC Yes,or we can ask an artist to create works for your specific space.In this case,the client has some input but it’s important to remember when choosing workplace art that art is not your brand .If you ask the artist to emphasise your company image in some way,you’ll just end up with bad art.Either way ,you have an art consultant who oversees and project manages the production of any commissioned artwork,and makes sure it’s completed and installed on time and within budget.And that also includes fitting appropriate lighting and any other maintenance and fitting…\5.2 An interview with an art consultant(2)I One thing I don’t understand is how a company ever decides what to choose .I mean ,art is such a personal thing .How does anyone ever agree?AC Well,that’s true.I think it’s important that you don’t set up committees or anything .If you have a workforce of 300 and you ask everyone ,you’ll get 300 different answers.No,you need to keep it small.Just one or two people .But choosing art for your offices isn’t necessarily about choosing what the individual likes.The real benefits for a business are that the artwork gives a positive image to clients.I So what’s a typical type of art?AC It’s so varied but in general I suggest something strong and bold.If it’s just lightcolours that no one can really see,it’s pointless.You need art which shows your clients you have good taste and that you are successful.I I often go into buildings and look at modern art and think,’What is that?It isn’t of anything.No people .Nothing .’Why do so many companies choose it?AC There are a number of reasons ,other than the fact that the managing director might like it.You don’t want art that will offend anyone .So a painting of a man and a woman with no clothes on is a bad idea .Similiarly,a landscape or a painting of the countryside is the sort of thing you have in your living room at home and doesn’t look very corporate .Also the art needs to say what kind of company you are. Most companies want to give clients the message that says we’re modern and we’re planning for the future .A classical painting says we’re old and traditional .A painting by a young ,modern painter gives a more positive image .And remember ,it doesn’t have to be a painting .A sculpture in the reception area can be very effective ,for example.I Finally,all this must be very expensive .How does a company justify thousands of pounds on this kind of thing?AC It can be expensive but of course many people rent works from us-as little as ten pounds a week.It also means that if you change your mind after a year or so,it’s easy to change the piece .I That sounds like a good idea..5.3 Some opinions on artSpeaker 1 But what is it? Is that a head?Or is it an animal? I can’t see how that is art.I mean,it doesn’t look like anything real.Speaker 2 I agree with you that this is nice. It reminds me of being in a caféin somewhere like Paris but if you put it here no one will see it.It isn’t bold enough for this area.No ,we need something else.Speaker 3 This is beautiful but perhaps it would look better in someone’s office.It’s the sort of painting to help you relax.Speaker 4 Well,I’m not really the right person to ask . I never go to art galleries but this looks like what you see in cathedrals .It doesn’t tell you what our company is about.When people come into reception,they’ll think it’s a Roman temple ,not a hi-tech business.Let’s have something up-to-date.Speaker 5 This is quite good for reception because it shows a man thinking ,which is quite a good image for our company .It says to the visitor that this is a company with ideas .That we’re constantly considerating the future…5.4 Report on a meetingRS OK.Point one is about the conference,It starts on the 8th but I think someone should go out early on the 6th.What do you think ,Hugo?HS Sorry,but I did that last year and sat around for a day .There was a really nothing to do.I think if we go early it shouldn’t be until the 7th.It really isn’t worth it.RS OK,that’s fine ,Do you agree,Dahlia ?DZ Sure .Do you want me to go?。
BEC新编剑桥商务英语中级（第三版）Module2Listening
BEC新编剑桥商务英语中级（第三版）Module2Listening Module2.2 ListeningExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a of nearly sixteen billion dollars the Corporation develops and markets technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an of Xerox around the world and finally I'd like to talk about some of the trends affecting our market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55000 employees, with over half of those in the USA. This next chart shows you how the corporation is split into four divisions. First of all, there's Xerox Global Services…早上好，谢谢你的到来。
BEC新编剑桥商务英语中级（第三版）Module3.2
BEC新编剑桥商务英语中级（第三版）Module3.2 Module3.2 Listening 3Match the following expressions to stages 1-7 in exercise 2. Write the number of the correct stage next to each expression.将下列表达式与练习2中的第1-7阶段相匹配。
在每个表达式旁边写上正确的阶段的编号。
1 say who the message is for2 say who you are3 give the reason for calling4 spell any difficult words5 request a return call6 leave your contact details7 say when you will be availableModule3.2 Writing 1Read what people say in 1-9 and write messages. Use words from the spoken message.读1-9上⼈们说的话，然后写信息。
使⽤⼝头信息中的词语。
0. 'Hello. This is Michael James speaking and this is a message for Lelia.'Michael James called for Lelia. (4 words)1. 'I'd be grateful if you could return this call on my home number.'2. 'I am calling to inform you that the next meeting is on he 23rd.'3. 'Would you mind checking and letting me know the final dates?'4. 'I just wanted to say that I'm sorry for any confusion.'5. 'The client is asking if it would be possible to put the meeting back.'6. 'If you have any further questions, don't hesitate to call me.'7. 'I was hoping we could bring the interviews forward. Is that possible for you?'8. 'Can you let me know if you are available to join us later?'9．'I'am telephoning with regard to order number 01-X33. I am not happy about it, I'am afraid.'Module3.2 Writing 2Listen to the five calls from exercise 1 on page 30 again.Take notes and write brief and clear messages.再听⼀遍30页练习1中的5个电话。
新编剑桥商务英语中级Unit 2bppt课件
Oral Practice2-2
A round of golf 一场高尔夫球 A sightseeing tour of the city 城市观光游 A visit to a sports event 观看体育赛事 A shopping trip 购物游 fact-finding mission 情况考察 offer your company a substantial contract 为您的公司提供
Arranging a company visit: Reading of an invitation letter, Language focus and writing a letter of aceptance
Content
Mixing business with pleasure Arranging a company visit
can concentrate on the work without distraction
Reading Comprehension
Read the article and think about which ways of entertaining business clients are mentioned.
Teaching Objective
To enable Ss to talk about corporate hospitality To practice reading for gist and specific information To raise awareness of formal versus informal
be fit his social status 适合他的社会身份 facilitate one-to-one conversation 有利于一对一交
剑桥商务英语(BEC)中级第二、三、四辑口语真题范例-精选.pdf
…… ?
【词汇 & 短语】 空缺职位 vacancy 行政管理部 administration 总部 head office 管理技能 managerial skill 人力资源部 human resources
【词汇＆短语】
促销赠品 Complimentary presents
迎宾室 Hospitality room
招待费 Entertainment allowance
定制 Customize
针对个人 Personalize
有目的的 Purposeful
商业目的 Business objectives
客户需求 Customer demand
可持续发展 sustainable development 合同到期 exploration of contract
繁荣 boom prosperity
续签合同 renew the contract
租金 rent
押金 deposit
【句型点击】
观点阐述
Well, it seems to me that …… .
according to their interest and favorites. Moreover, these activities
should help us achieve our business objectives, for example, we can
have an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won ’t feel that we are too purposeful.
新编剑桥商务英语中级第三版听力-working from home
working from homeI：OK Michael. You work from home now. Can you tell me about a typical day?M: Sure I always get up around 7 and the first thing i do is get the kids ready for school. I take them at eight thirty and then I always start work at 9:00.I: do you ever have a day where you decide to have the morning off and start work at nine.M: no you can't do that it's important with home-working off and have a timetable and stick to it. if you end up watching TV or doing the cleaning then it isn't for you. So I have lunch at 12：00 and finish work at 2:30 to get the children.I: was that why you gave up your office job?M: yes I wanted to spend more time with the children. It gives me more flexibility. Sometimes I need to work in the evening but usually it isn't a problem.I:So how long have you been doing this kind of work?M:For about five years I've been with the same company since I left school but with the internet and technology it's easy now to be at home.I: So your employer doesn't mind.M: No it means the company saves money on office space and as long as i get the work done there're happy Sometimes i still go into work to meet clients and so on for example I'm going in nearly every day this week because we have visitors from another company and i can't really invite them over to my house besides it's nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues I miss that side of going into work every day.I: is there anything else you miss?M: Er...mmno not really. and I'll tell you what i really don't miss and that's having to spend 2 hours commuting on the bus and train every day.。
新编剑桥商务英语(高级)第三版2
可编辑修改精选全文完整版新编剑桥商务英语(高级)第三版2.1-CAL-FENGHAI.-(YICAI)-Company One1Growing the companyParts of a company1 Do you think this quotation is true all business?‘I think that our fundamental belief is that for us growth is a way of life and we have to grow at all times’.Mukesh Ambani, chairman of Reliance Industries2 Read this entry from a company website and use these words to label the digram.Subsidiary headquarters sales officesWarehouse R&D division main planWe are based in La Defense, the business district of Pairs, and new products are developed nearby at our labs in St Dense. Our principal manufacturing facility is just out side Lille and products go from there to be a cental distribution point at Compiegne.Three sales agencies cover the various regions of France with international offices in Frankfurt,Milan and Madrid. The London offices is run by our UK subsidiary.3 What is the diffidence between the following words and phrases?1 a sales office and a subsidiary2 a warehouse and a plant3 the headquarters and a divisionGrowth Strategy4 Find a synonym in the box of each of the underlined words.Go public sell off set up go out of business expandTake over make redundant shut down1 We acquired Everforce Ltd in 2005.2 Our target is to grow the business by 15% each year.3 We created a subsidiary to sell after-sales service.4 The company will be listed on the Stock Exchange next year.5 They went bankrupt last year.6 We laid 300 employees off in June.7 After a lot of discussion we decided to closed the plant.8 We have divested our shares in the logistic company.5 What is the diffidence between the following expressions?1 Laying people off and firing them2 taking over a company and merging with it3 organic growth and non-organic growth6SAP and Oracle are the world’s leading companies in providing the software solutions for business. But their business strategies are very diffident.Read the text about SAP’S growth strategy. Choose the best sentences from the list (A-H) below the complete each gap (1-6). Do not use any letter more than once.SAP competes with ‘organic growth’How do you stay at the top of the heap in the business software game If you’re SAP, you do it through ‘organic growth’, not blockbuster acquisitions. That is the world from SAP CEO Henning Kagermann. (0) H The second-best strategy is acquisition: Kagermann said. ‘The best is the organic growth. We are not just doing the organic growth because we have no other choice.The comment is aimed squarely at rival Oracle Corp; which spent nearly $20 billion between 2004 and 2006 expanding its core database business into the SAP-dominated business applications market.(1) . ‘We are the market leader,’he said.’It’s on surprise that a distant number-two player wants to catch u.’SAP was set up in 1972 by five former IBM employees.(2) . Although it has a growing number of subsidiary, there are complements to its main activities, as Shai Agassi, president’s of the company’s Products and technology Group explain, at the same time having a direct dig at Oracle. The key diffidence between the two companies, he says, lies in Oracle’s tendency to ‘acquire an industry solution that is at the heart’. ‘when we do an acquisition, it’t at the edge of the solutions. (3) Oracle is buying half body parts and trying to make a body out of it.’In fact, Agassi expects SPA to grow faster than the rest of the industry this year- 15% to 17% in sales of new software licences-through internal innovation and small-scale acquisition.(4) .SAP used to concentrate on large business customers, but increasingly pursuing sales in the market, a strategy that began in 2000.(5) .The company excepts to finish development of the mySAP suite within the next four years, as well as its Enterprise Services Achitecture (ESA). ESA is basically a platform that will allow SAP to provide consistent business services around it, in much the same way as Microsoft has built applications around its successful operating systems.Among the company’s other goals is the development of hundreds of additional services for the mySAP suite, a so-called‘ecosystems’ of supportive technologies.‘Business in the future is not business in an enterprise,‘Kagermann says.’ It’s business in an ecosystem. (6) . We try to invite others with great ideas to innovate on the platform.’Exam Success A In fact, it expects sales to companies with fewer than 25,000make sure that the employees to account for nearly half SAP’s total softwarephrase you choose fits sales this year.grammatically and in B They recently announced they had purchased Virsa System,meaning, both with a privately held supplier of regulatory compliance software.the sentence before C You just can’t do everything yourself if you want to remainand the sentence after. Competitive.Read the whole text D Competition in the market is fierce and only the big playersback to yourself at will survive.the end. E Since then, it has evolved from a small, regional enterpriseinto the global market leader in ERP software, employingmore than 34,000 people.F Kagermann was unimpressed with Oracle’s appetite for big,Headline-grabbing acquisition ( PeopleSoft Siebel System).G That is different from buying half of a heart.H He made the comments while he was talking with reportersLast week during his company’s annual Developer KickoffMeeting in Burlingame, CA.7 Summarise the growth strategies of SAP and Oracle. What is the key to SAP’s longer-term strategy?Past tenses1 Study these extracts from the text about SAP on page 17.Name each underline tenses (past simple, past continuous, past perfect, present perfect or used to )Say what you know about each tense’s use and why you think it is used here.1 He made the comments while he was talking with reporters last week.2 SAP was set up in 1972 by fine former IBM employees.3 Since then, it has evolved from a small, regional enterprise into the global market leader.4 They recently announced they had purchased Virsa System.5 SAP used to concentrate on large business customers,but is increasingly pursuing sales in the midmarket.6 it’s strategy that began in 2000.2 You receive this internal email. Follow the instruction it.Hi DeniseBelow is the short company history I’ve written for the ‘About us’entry on the English page of the new website. I think it’s generally OK but I’m so unconfident about my use of tenses in English that I’ve just left the verbs in the infinitive! Can you put them in theright form and send it backThanks and sorry for being so useless!BrigitteThis is the unusual of Raincoat Software, a company that (1) (come) into being accidentally because of the hobby of one man,Hans Meier.In 1998 Hans (2) (work) as a computer programmer for a large bank in Zurich. But he (3) (be) restless. Each evening he (4) (return) home and, just for fun, (5) (hack) into official websites on his personal computer (not the bank’s, of course!). The day after he (6) (hack) onto a particularly sensitive US government website, he (7) (receive) an email from them. Fearing that would the end of his career as a hack at the bank, he (8) (open) it. It (9) (be)a request from the US government, asking if he (10) (want) ajob as a security advisor.Rather than taking a job as a government employee, Hans Meier (11) (see) the opportunity to make a successful business out of acomputer security protection. Raincoat Software (12) (be) born.Since then, the company (13) (employ) over 50 ‘security expert’ - in other words, people write a similar background to ourfounder. We (14) (help) over 300 large companies andgovernment departments and are now a $100 million a year business.But did the US government think it (15) (take) a risk by employing Hans Meier all those years agoThe answer they (16) (give) then is still the company’s motto today:’Better safe than sorry’.Write about the past3 write a short piece (100 words approx) about a turning point in yourlife, work or studies: a moment when you decide to pursue adifferent route from the one you had up to that point. Use thefollowing to help you.1 What you were doing before that?2 What happen to change your life/3 What happen next?4 What happens when companies merge or acquire other companieslook at the table below and make notes.Opportunities threatsEmployeesShareholdersCustomersSuppliers5 In December 2009 Oracle, the world's second largest business software applications provider, took over PeopleSoft, the third largest. Read the letter that the CEO of PeopleSoft, Dave Duffield, wrote to his employees.1 Does he think the takeover will benefit employees or not?2 Which of these adjectives best describes his feelings about the takeover?bitter / resigned/angryThis is a sad day for me, and I'm sure; an equally sad day for you.It is now clear that Oracle will acquire our company. Over the past few weeks, our independent directors met with individual stockholders to get their views. We were told during these conversations that they believe Oracle's $24 wasn't adequate and did not reflect peopleSoft's real value. It become clear to us that the vast majority of our stockholders would accept $26.50 and Oracle was willing to pay for it.You should know, and I hope you would expect, that I am deeply saddened by this outcome. We have come so far under such trying circumstances over the past eighteen months, and especially the past two and a hall' months. PeopleSoft had gained significant momentum in all areas of our company, including with customers, prospects, and in the financial community.Over the next few weeks, we will be working with Oracle to ensure that you get answers to as many questions as possible that you have. I believe some of you will find interesting opportunities at Oracle, others will take your talents and work elsewhere the area that you live, while another group may have difficulties finding rewarding job experiences. It is to this last group that I offer my sincerest apologies for not figuring out a different conclusion to our 18-month saga.I know it is little comfort, but I am extraordinarily proud of what we have accomplished over the past 17一plus years, and longer in the case of JD Edwards.And I am even prouder of you for your perseverance and teamwork over the past eighteen months.I make a final request.And that is to continue our work with our heads held high.Whether it's serving customers, building products or working on internal operations, 1'eopleSoft and the people at peopleSoft have built their reputation as a company with class.Sincerely,DaveThe peoplesoft takeover1 2.1 Listen to two accounts of the takeover by a commentator and an industry analyst, both close to the takeover. What are the main differences in the working environment and the way employees were rewarded at the two companies?2 2.1 Listen again and answer the questions. Por each question (1-6), mark one letter (A, B or C) for the correct answer.1 What is said about how consultants are deployed in big IT consulting companies?A They are given jobs with a lot of responsibility.B They are often expected to learn on the job.C They only work on projects where they have proven experience.2 What does the commentator say about salaries at PeopleSoft?A At least the company was open about its pay policy.B They were at the market rate for the job.C They were unacceptably low.3 How did employees feel about their CEO, Dave Duffield?A That he respected them and looked after them.B That he was ready to leave the company.C That he developed good software applications.4 What does the commentator imply happened after the merger?A The company's reputation sufferedB People grew to respect the new CEOC A lot of people lost their jobs.5 How does the industry analyst defend the company's growth strategy?A He says size is very important in this industry.B If Oracle hadn't taken over PeopleSoft, someone else would have.C He says it will make them the biggest company in the sector.6 How does he explain the differences in company culture?A The two CEOs had a different philosophy.B The two companies were involved in different types of business.C There was no real difference.A prase releaseYou work in the press office of an insurance company that has recently taken over another company. Since the take-over there have been some negative reports about it. You decide to put out a press release. Include the following points.·Explain the business reasons for the take-over (to compete with other big insurance companies; to rationalise staffing)·Express your enthusiasm about the future opportun ities for the merged company.·Thank all the employees for their support.·Reassure people that there won't be major job cuts.Begin like this:PRESS RELEASEInsure COLast month Insure Co was pleased to announce the acquisition ofABC Insurance. The new company brings together two leading insurance providers to form the world's third largest insurance company…4 Read this extract from an article in Business Strategy magazine. Where do these four types of organisation belong in the text?stock brokers restaurants oil companies banksorganisational cultureRapid feedback and Low risk High risk Reward Work-hard, play-hard Tough-guy macho Slow feedback and culture cultureReward Process culture Bet-the-companycultureA of attempts have been made to categorise the organisation and culture of different companies, but only two things seem certain: 1)that many different cultures and types of organisation can exist within each company一and 2)that the activity and sector play a crucial role in determining how work is organised. Deal and Kennedy recognised this when they proposed four different types oforganisational culture: Work-hard, play一hard culture tends to apply to companieslike software developers or (1) which need to react quickly to changing circumstances and fo work of a high tempo. Creativity often plays an important part in their work so they tend to be organised in a project-based way grouping people in teams to solve particular tasks. Tough一guy macho culture concentrates power around key personnel,but it will also devolve a lot of responsibility to the individual and emphasise decisions that affect the present rather than the future. Examples are (2) sports teams, police, the military Process culture applies to companies which have strict hierarchies and strict job roles, such as insurance companies (3) and public services. Strategy and direction seem to take second place to organisation and so hey are often, maybe unfairly, associated with plodding and bureaucracy.Bet-the一company culture may also be present in companies with a hierarchical structure, but long-term planning and investment, involvinghigh risk, is also a key feature, so direction and goals are generally clearerExamples are aircraft manufacturers and (4)5 Describe an organisation you know or have worked or studied in.1 How many people worked there?2 What was its business/ speciality?3 How was it organised?4 How would you describe the culture?Did it fall into any of the categories described above In what waysAn employee survey6 Look at this survey from the same edition of Business Strategy magazine. Mark the six items that are most important to you (1 is the most important).I prefer an organisation which emphasises:A Individual responsibility and empowerment of employeesB Teamwork and consensusC Clear lines of reporting and areas of responsibilityD Quick decision-taking and actionE Long-term, careful planningF Creativity, innovation and taking risksG Clear and consistent proceduresH Job securityI Customer satisfactionJ Measurable resultsK Employee welfareL Financial reward for employees M Non-financial rewards (training, development)N Informal relationships between staff and management。
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conversation one
R: hello?
W:hello Richard I'd like to introduce you to Marek.
R:oh yes hello Marek how do you do? Nice to meet you at last.
M:Hello Richard pleased to meet you too.
W:Oh do you two know each other already?
M:Well we've spoken on the phone a few times.
R:But we've never actually met. Any way take a seat. would you both like a coffee? Conversation 2
A: would you like a coffee?
B:Ohthanks.
A:milk?
B:yesplease and a sugar ....thanks.
A: so have you enjoyed this morning?
B:yesit was very interesting the first speaker was particularly good.
A: is this your first time at one of events?
B:yes it is and you?
A:NoI've been coming for years the company pays and id the location is good then I come I remember the best year we had was in Monaco...
Conversation three
M: may i join you?
W:sure.
M:you're a colleague of Martion Obach aren't you?
W:that's right he works in our Barcelona office how do you know him?
M:we were both at Elcotil together. He left about a year before me.
W:oh are you Mandy?
M:Marie.
W:Marie that's right Sorry I knew it began with an M. yes Martin said you were doing this course and that I should say hello
Conversation 4
A:well this is nice，
B:well it's quite simple but the food is very traditional and it's popular with locals. On Sundays I often bring the family here
A:That's nice. How many children do you have?
B:Two. Twins. A boy and a girl. They've just started school.
A:Wow. Twins.
B:And you?
A:No not yet. And have you always lived in Lille?
B:Yes most of my life . I worked in Paris for a while and in your country of course. But all my relatives are here. What about your family?
A:Ohthey're spread out. I see my parents from time to time but my sister lives in Norway with her husband so we don't get together much. Anyway I know your company is looking for a partner on this Thai project .
B:Yes.Is that something you might be interested in...。