酒店英语情景对话之酒店预订
入住预定酒店英语情景对话
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入住预定酒店英语情景对话情景:一个人想要预定一家酒店。
Person A: Good morning. I'd like to make a hotel reservation, please.早上好。
我想要预定一家酒店。
Hotel Receptionist: Good morning. Of course, we can help you with that. When would you like to check in and check out?早上好。
当然可以帮您。
您打算何时入住和离店?Person A: I would like to check in on June 15th and check out on June 18th.我想要在6月15日入住,6月18日离店。
Hotel Receptionist: How long will you be staying?您打算住多久?Person A: Three nights.三个晚上。
Hotel Receptionist: Great. How many people will be staying in the room?很好。
有几位客人入住?Person A: It will be just me.只有我一个人。
Hotel Receptionist: Okay. We have standard rooms available onthose dates. Would you prefer a smoking or non-smoking room?好的。
在这些日期我们有标准房间。
您想要吸烟房间还是非吸烟房间?Person A: I prefer a non-smoking room, please.请给我一间非吸烟房间。
Hotel Receptionist: Noted. May I have your name, please?好的。
如何预定酒店英语对话
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以下是一个关于预定酒店的英语对话示例:顾客(C):Hello, I'd like to make a reservation for a hotel room, please.您好,我想预订一间酒店房间。
酒店前台(H):Of course, sir/madam. When will you be arriving and departing?当然可以,先生/女士。
您打算何时入住和离店呢?C: I will be arriving on June 15th and departing on June 20th.我将于6月15日抵达,6月20日离开。
H: How many nights will you be staying?您打算住几个晚上?C: I will be staying for five nights.我将待五个晚上。
H: Great. How many people will be staying in the room?好的。
有多少人会住在这个房间里?C: It will be just me.只有我一个人。
H: May I know your preferred room type? We have single, double, and suites available.请问您偏好哪种房型?我们有单人间、双人间和套房可供选择。
C: I would like a double room, please.我想要一间双人间。
H: Noted. Can I have your name, please?好的。
请告诉我您的姓名。
C: My name is John Smith.我的名字是约翰·史密斯。
H: Thank you, Mr. Smith. We have reserved a double room for you from June 15th to June 20th. The room rate is $100 per night. Would you like to provide a credit card for guarantee?谢谢您,史密斯先生。
酒店英语口语对话简单带翻译
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酒店英语口语对话简单带翻译一、预订房间客人:Hello, I’d like to make a reservation for a single room for two nights, please.(你好,我想预订一个单人间,两晚,谢谢。
)服务员:Sure, could you please tell me the dates you’ll be staying?(当然,请问您将入住的日期是?)客人: I will arrive on the 15th and check out on the 17th.(我将于15号入住,17号退房。
)服务员: Great. May I have your name, please?(好的,请问您的姓名?)客人: My name is John Smith.(我叫约翰·史密斯。
)服务员: Thank you, Mr. Smith. Your room is booked.(谢谢,史密斯先生。
您的房间已经预订好了。
)二、入住手续服务员: Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?(欢迎来到我们的酒店,史密斯先生。
请填写这份登记表。
)客人: Sure, here you go.(好的,给你。
)服务员: Thank you. Here is your room key. Your room number is 302 on the third floor.(谢谢。
这是您的房间钥匙。
您的房间号码是302号,三楼。
)客人: Thank you. Is breakfast included in the room rate?(谢谢。
早餐费用包含在房费里吗?)服务员:Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.(是的,包含早餐。
酒店预订英语对话范文
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酒店预订英语对话范文Here's an example of a hotel reservation English dialogue that fulfills the requirements of being over 1000 words:Scene: A customer, John Smith, is calling a hotel, the Grand View Hotel, to make a reservation for his upcoming trip.Customer (John Smith): Hello, I'd like to make a hotel reservation.Hotel Receptionist (Emily): Good morning, thank you for calling Grand View Hotel. How may I assist you with your reservation?John: Yes, I'm planning to visit your city next month and I'm interested in booking a room for three nights.Emily: Absolutely, Mr. Smith. Could you please tell methe dates of your stay?John: Sure, I'll be arriving on the 15th of next month and checking out on the 18th.Emily: Perfect. Do you have a preference for a specific room type? We offer rooms with different amenities and views.John: I'd like a room with a city view, if possible. And it should be a double room.Emily: Noted. Would you also like to include breakfast in your reservation?John: Yes, that sounds good. What are the options for breakfast?Emily: We offer a continental breakfast with a variety of fresh fruits, pastries, and hot beverages. It's servedin our restaurant from 7 am to 10 am.John: That sounds excellent. I'll take that option.Emily: Very well. Do you have any specific requirements or allergies we should be aware of?John: No, I don't have any allergies. But I'd appreciate it if you could ensure that the room is non-smoking.Emily: Absolutely, we will make sure of that. Now, regarding payment, would you like to make a deposit to secure the reservation?。
酒店英语口语情景对话
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酒店英语口语情景对话对话一:预订房间A: 早上好,欢迎光临酒店。
您需要预订房间吗?B: 是的,我需要预订一个双人间,入住时间是下周五。
A: 好的,我们有很多房间可供选择,请问您对房间的要求有什么?B: 我希望房间有一个大床和免费的无线网络。
A: 没问题,我们有符合您要求的房间。
您需要入住几晚?B: 我需要入住两晚。
A: 好的,请问您的姓名和联系方式是什么?B: 我的名字是张三,联系方式是。
A: 好的,预订完成后,我们会给您发送确认短信。
谢谢!B: 谢谢您的帮助!对话二:办理入住手续A: 晚上好,欢迎光临!您预订的是双人间,对吗?B: 是的,我是张三。
A: 您的预订已确认,这是您的房卡和钥匙,房间号是302。
B: 谢谢!A: 您需要支付押金500元,退房后会退还给您。
B: 好的,我可以用信用卡支付吗?A: 当然可以,我们接受信用卡付款。
您需要在离店时结算所有费用。
B: 了解,我会记住的。
A: 好的,请您填写一下入住登记表,包括您的姓名、国籍和护照号码。
B: 好的,我马上填写。
A: 感谢您的合作,祝您入住愉快!对话三:客房服务A: 早上好,有什么可以为您效劳的?B: 我的房间没有毛巾和洗漱用品,可以补充一下吗?A: 当然可以,我会马上给您送去。
B: 谢谢!还有一个问题,我需要一份早餐送到房间,大约几点可以送到?A: 我们可以在早上7点到10点之间送到您的房间,您需要什么样的早餐?B: 我想要一个咖啡和面包。
A: 好的,我会安排给您送早餐。
有其他需要的事情吗?B: 暂时没有了,谢谢您的帮助!A: 不客气,请随时告诉我们如果有其他需求。
对话四:结账离店A: 午安,您准备好结账离店了吗?B: 是的,我准备好了。
A: 您的账单总金额是800元,包括房费和其他消费。
请问您以什么方式支付?B: 我可以用支付宝支付吗?A: 当然可以,请打开您的支付宝扫描这个二维码进行支付。
B: 好的,我已经支付完成了。
A: 谢谢!这是您的和退还的押金。
酒店预定对话英语
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酒店预定对话英语预定酒店时的对话通常包括以下内容:询问空房情况:A: "Do you have any rooms available for [dates]?"B: "Yes, we have availability. How many guests will there be?"询问房间类型:A: "What types of rooms do you offer?"B: "We have standard rooms, deluxe rooms, and suites available."确认预订细节:A: "I'd like to make a reservation for [number of nights] from [dates]."B: "Certainly, may I have your name and contact details, please?"询问服务和设施:A: "Could you tell me about the amenities or services available?"B: "Sure, we offer [list of services], such as [examples]."确认价格和支付方式:A: "What's the rate per night for the room?"B: "The rate is [price]. We accept credit cards or cash for payment."最终确认预订:A: "Great, I'd like to confirm the reservation."B: "Your reservation is confirmed. Thank you."这些是在预订酒店时可能用到的常见对话片段。
商务英语情景对话订酒店房间(精选五篇)
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商务英语情景对话订酒店房间(精选五篇)第一篇:商务英语情景对话订酒店房间Booking Hotel Rooms(Tina and Minnie arrive at Garden Hotel.Minnie is now asking something in the reception desk.)Receptionist:Good afternoon.Welcome to Garden Hotel.Can I help you, madam?Minnie:Well, I’m Minnie from ABC Company.I’d like to check in, please.Receptionist:All right.Do you have a reservation with us, madam?Minnie:Sorry, I didn’t book any room before.I would lik e to know which standardroom do you have ?Receptionist:Wait a moment, please.We have standard double room, and standard singleroom.What kind of room do you need?Minnie:What’s the price for standard single room?Receptionist: oh,sir.The price for standard single room is 200 Yuan。
Minnie:OK.I’d like to check in a standard single room.Receptionist: All right.How many days are you planning to stay?Minnie:I want to stay here for 3 days.Receptionist: Wait a moment, please.Madam,please show your passport or ID card.Minnie:Here you are.Receptionist:Wait a moment,please.Could you please fill in the registration card?Minnie: Sure.Here it is.Is it all right?Receptionist: Yes, thanks.Your room number is 202.Here is your key.The room bellman willshow you to your room.I hope you will enjoy your stay.Thecheck-out time is1p.m.of forth day later。
预订酒店英文情景对话
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预订酒店英文情景对话小学英语对话课是整个小学英语教学的重要组成部分,主要内容以丰富的对话情境、简单的英语句型表达和课文相关的话题为主,主要目的是培养小学生初步运用英语语言进行交际的能力。
小编精心收集了预订酒店英文情景对话,供大家欣赏学习!预订酒店英文情景对话1R:Receptionist 接待员G:Guest客人R:Good morning,Hilton Hotel.What can I do for you?早上好。
这里是希尔顿酒店。
您需要帮忙吗?G:Yes,1 would like to book a room at your hotel.是的,我想在你们酒店订一间房。
R:What kind of roonl would you like(prefer)?A single room or a double room.您想要订什么样的房间?单人房还是双人房呢?G:A double room,please.一间双人房。
R:From which date and for how many nights?从什么时候开始?打算住多久呢?G:From July 25 to July 28,for three nights.7月25号到7月28号,三个晚上。
R:Could you please hold on?I’11 check our vacancies for those days.(After a while)Yes,sir.We do have a double room for those days.请稍等,我要查一下那些天有没有空房。
(过了一会儿)先生,我们那些天有双人房。
G:Ok.What’s the rate/How much does that cost?好的。
价钱多少?R:It’s 120 U.S.dollars per night.120美元一晚。
G:I’ll take that.就这样吧。
【英语口语】预定酒店英语口语情景对话
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预定酒店英语口语情景对话【本文概要】当出国旅游时,少不了用英语来预定酒店入住,这时提前学习一些酒店英语十分重要。
下面本文为大家带来预定酒店英语口语情景对话,供大家学习!【篇一】预定酒店英语口语情景对话C:Good morning, this is the Front Desk.May i help you,sir?早上好,这是前台。
需要我帮忙吗,先生?G:yes,i’dlike to reserve a room.是的,我想要订个房间C:Thank you,Sir.For which date? 谢谢,先生。
订哪一点的? G:From November 9th11月9日起C:For how many nights?住几晚?G:For two nights.两晚C:How many guests will there be in your party?有多少人和你一起?G:Just my wife and i仅仅和我的妻子C:Which kind of room would you prefer,a double or a twin?你想订哪种类型的房间,一张双人床还是两张单人床的?G:A twin,please两张单人的吧C:Could you hold the line,please?i’ll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer?能稍等下吗?我将帮你查一下这几天我们的客房供应情况,让你久等了,我们这有一间1000元和1500的,你喜欢哪一种?G:We’ll take the one at RMB15OO Yuan.我们要1500的那间吧C:Certainly,sir.Could you give me your name,please? 好的,先生,请你告诉我你们的姓名吗?G:Yes,it’s John Davis,D-a-v-i-s.是的,约翰戴维斯,D-a-v-i-s.C:Mr.Davis.May I have your phone number,please? 戴维斯先生,你能告诉我你的电话号码吗? G:Yes,the number is 01-5639-1875.电话是01-5639-1875C:What time do you expect to arrive,sir?什么时候到呢,先生?G:Oh,around 8.00 a.m. ,i suppose.大概上午8点吧C:I’d like to confirm your reservation,sir.A twin room for Mr.and Mrs.Davis at RMB 1500 Yuan per night for two nights from November 9th to November 11th.My name is Steve and we’re looking forward to serving you.我想确定下您的预定信息,先生。
预订酒店英文情景对话
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R=Reservation Clerk 预定员G=Guest 顾客R : Good morning. Room Reservations . May I help you?您早,客房预订部,请问有什么可以帮助您?G : Yes ,1' d like to book a room.我想预订一个房间。
R : Thank you , sir. For which date and how many guests will there be in your party?谢谢您。
要订在什么时候?您一行有多少人?G : From April 16th to 20th Just my wife and myself.4月16日到20日。
只有我和我太太。
R : From April 16th to 20th ?? .And which kind of room would you prefer, sir?4月16日到20日。
请问您想预订哪种房间。
G : A Twin , please.R : Could you hold the line please? r II check our room availability.(After a while ) Thank you for waiting , sir. We have a twin room at US$180 per night, will that be all right?请别挂断好吗?我来检查一下是否有空房间。
(过来一会儿)让您久等了,先生。
我们有空余的双床间,现在价格是每晚180美元,这样可以吗?G : Ok , r II take it.好的,我订了。
R :Thank you ,sir. May I have your name and phone number, please?谢谢您,先生。
您能告诉我您的姓名和电话号码吗?G : Sure. May name is Aaron Johnson , and my phone number is 3242-5827.没问题。
2022年酒店预订英语情景对话3篇
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2022年酒店预订英语情景对话3篇1.IdliketobookadoubleroomforTuesdaynextweek.下周二我想订一个双人房间。
2.Whatsthepricedifference?两种房间的价格有什么不同?3.Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis15dollarsPernight.一间双人房XXX面的每晚140美元,背阴面的每晚115美元。
4.IthinkIlltaketheonewithafrontviewthen.我想我还是要阳面的吧。
5.Howlongwillyoubestaying?您准备住多久?6.WellbeleavingSundaymorning.我们将在星期天上午离开。
7.AndwelookforwardtoseeingyounextTuesday.我们希望下周二见到您。
8.Idliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemor ningofOctober10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.Wedohaveasingleroomavailableforthosedates.我们的确有一个单间,在这段时间可以用。
10.Whatistherate,please?请问房费多少?11.Thecurrentrateis$50pernight.现行房费是50美元一天。
12.Whatservicescomewiththat?这个价格包括哪些服务项目呢?13.Thatsoundsnotbadatall.Illtakeit.听起来还不错。
这个房间我要了。
14.Bytheway,Idlikeaquietroomawayfromthestreetiftheispossible.顺便说一下,如有可能我想要一个不临街的清静房间。
预定酒店英语口语情景对话
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【导语】当出国旅游时,少不了⽤英语来预定酒店⼊住,这时提前学习⼀些酒店英语⼗分重要。
下⾯为⼤家带来预定酒店英语⼝语情景对话,供⼤家学习!【篇⼀】预定酒店英语⼝语情景对话 C: Good morning, this is the Front Desk.May i help you,sir? 早上好,这是前台。
需要我帮忙吗,先⽣? G: yes,i'dlike to reserve a room. 是的,我想要订个房间 C: Thank you,Sir.For which date? 谢谢,先⽣。
订哪⼀点的? G: From November 9th 11⽉9⽇起 C: For how many nights? 住⼏晚? G: For two nights. 两晚 C: How many guests will there be in your party? 有多少⼈和你⼀起? G: Just my wife and i 仅仅和我的妻⼦ C: Which kind of room would you prefer,a double or a twin? 你想订哪种类型的房间,⼀张双⼈床还是两张单⼈床的? G: A twin,please 两张单⼈的吧 C: Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer? 能稍等下吗?我将帮你查⼀下这⼏天我们的客房供应情况,让你久等了,我们这有⼀间1000元和1500的,你喜欢哪⼀种? G: We'll take the one at RMB15OO Yuan. 我们要1500的那间吧 C: Certainly,sir.Could you give me your name,please? 好的,先⽣,请你告诉我你们的姓名吗? G: Yes,it's John Davis,D-a-v-i-s. 是的,约翰戴维斯,D-a-v-i-s. C: Mr.Davis.May I have your phone number,please? 戴维斯先⽣,你能告诉我你的电话号码吗? G: Yes,the number is 01-5639-1875. 电话是01-5639-1875 C: What time do you expect to arrive,sir? 什么时候到呢,先⽣? G: Oh,around 8.00 a.m. ,i suppose. ⼤概上午8点吧 C: I'd like to confirm your reservation,sir.A twin room for Mr.and Mrs.Davis at RMB 1500 Yuan per night for two nights from November 9th to November 11th.My name is Steve and we're looking forward to serving you. 我想确定下您的预定信息,先⽣。
关于预订酒店的英语对话酒店预订英语情景对话
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关于预订酒店的英语对话酒店预订英语情景对话初中英语教材中涉及到诸多的对话教学内容。
对话教学是学生在强化英语口语练习、提升自我交际能力不可缺少的内容。
精心收集了关于预订酒店的英语对话,供大家欣赏学习!Good afternoon, Peace Hotel, what can I do for you?下午好,这里是和平旅馆。
我能帮您吗?I have made a reservation for this Sunday. My name is Bobby我已经预订了间周日的房间,我叫伯比。
Yes, that's right. Your room is a single one with a bath.没错。
您订了间有浴盆的单人间。
I am calling to cancel it now. I can't go to your city this week.我打电话来想取消预约。
这周我没办法去你们的城市了。
Fine, we will cancel it.好的,我会取消的。
Thank you.谢谢。
A. I will be staying in Paris for several days. Can I book a room for December 27th?我会在巴黎呆几天。
我可以预订12月27日的房间吗?B. Sure, what kind of room would you like, Monsieur?当然,请问您要预定什么样的空间,先生?A. I want a double room, the queen-size bed.一间有超大号床的双人房,。
B. One moment please. I'll just have a look. Yes, we have got a double room on that date. So, how long will you be staying with us, Monsieur?请稍等,我帮您查查,嗯,我们还有12月27日的双人房,那请问你会多久住呢,先生?A. I'm not sure. At least five days, but it could be longer.还不确定,至少有5天,可能还会更长。
预订房间英语口语情景对话中英对照
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预订房间英语口语情景对话中英对照Scene: Making a hotel room reservation情景:预订酒店房间A: Good morning. I'd like to make a reservation for a room, please.早上好。
我想预订一个房间。
B: Good morning. Of course, sir. When are you planning to stay?早上好。
当然可以,先生。
您计划入住的日期是?A: I will be arriving on the 9th of June and staying for three nights.我会在6月9号抵达,并入住三个晚上。
B: Okay, let me check our availability for those dates. Yes, we do have rooms available. How many people will be staying?好的,让我查一下这几天的可用性。
是的,我们有可用的房间。
您会有多少人入住?A: It will be just me.只有我一个人。
B: Alright. We have a single room available. Would that be suitable for you?好吧。
我们有一个单人间可用。
对您来说是合适的吗?A: Yes, a single room is fine.是的,单人间就可以。
B: Okay, can I have your name, please?好的,可以告诉我您的名字吗?A: My name is John Smith.我的名字是约翰·史密斯。
B: Thank you, Mr. Smith. Could you also provide a contact number?谢谢您,史密斯先生。
关于酒店预订英语对话
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关于酒店预订英语对话出国旅游,处处都需要用到英语,用英语进行酒店预订对话你可以吗,今天店铺在这里为大家分享一些关于酒店预订英语对话,欢迎大家阅读!关于酒店预订英语对话口语句子1.I'd like to book a double room for Tuesday next week.下周二我想订一个双人房间。
2.What's the price difference?两种房间的价格有什么不同?3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。
4.I think I'll take the one with a front view then.我想我还是要阳面的吧。
5.How long will you be staying?您打算住多久?6.We'll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.We do have a single room available for those dates. 我们确实有一个单间,在这段时间可以用。
10. What is the rate, please?请问房费多少?11.The current rate is$ 50 per night.现行房费是50美元一天。
订酒店英语情景对话
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订酒店英语情景对话英语对话教学是中学英语教学的重要组成部分,它对提高学生英语口语水平,培养学生的语言交际能力都有很大的作用。
小编精心收集了订酒店英语情景对话,供大家欣赏学习!订酒店英语情景对话1A. I will be staying in Paris for several days. Can I book a room for December 27th?我会在巴黎呆几天。
我可以预订12月27日的房间吗?B. Sure, what kind of room would you like, Monsieur?当然,请问您要预定什么样的空间,先生?A. I want a double room, the queen-size bed.一间有超大号床的双人房,。
B. One moment please. I'll just have a look. Yes, we have got a double room on that date. So, how long will you be staying with us, Monsieur?请稍等,我帮您查查,嗯,我们还有12月27日的双人房,那请问你会多久住呢,先生?A. I'm not sure. At least five days, but it could be longer.还不确定,至少有5天,可能还会更长。
B. That's no problem. We will make a reservation for December 27th. Just let us know if you need to extend your stay.没有问题,我们将为您保留12月27日的一间双人房,如果您需要延长您的预订时间,请电话通知我们。
A. Is the room with or without a bath?请问,房间里有浴室吗?B. It's a room with shower and toilet, Monsieur.先生,房间带有淋浴和卫生间,A. How much will the fee for one night?住一晚多少钱?B. About four hundred francs?约四百法郎A. What does that include?包括什么服务B. It includes morning newspaper, continental breakfast and service.它包括晨报,欧陆式早餐和我们的服务A. Is there an extra charge for children?带小孩,会另外收费吗?B. If the children is under sixteen and need put an extra bed in your room, the charge is seventy-five francs. Do you want the room?如果孩子未满16岁,需要在您的房间多加一张床,收费是七十五法郎。
预定酒店英语对话模板范文(推荐5篇)
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预定酒店英语对话模板范文(推荐5篇)(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。
文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!预定酒店英语对话模板范文(推荐5篇)预定酒店英语对话模板范文第一篇Front Desk: Royal Hotel, can I help you?前台:皇家酒店,我能为您服务吗?John: Yes.I need a room for three days from May 2 to May 4.Do you have anyvacancies?约翰:我想订一个房间,五月2号到4号,请问你们还有空房吗?Front Desk: Yes, we have.What kind of room would you like?前台:还有空房。
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ROOM RESERVATIONSA:Advance Reservations.Can I help you?B:Yes,Id like to book a single room with a bath from the afternoon of October 4 to the morning of October 10.A: Yes, we do have a single room available for those dates.B: What is the rate, please?A: The current rate is 500RMB per night.B: What services come with that?A: For 500RMB you’ll have a radio, a color television, a telephone and a major international newspaper delivered to your room everyday.B: That sounds not bad at all.Ill take it.A:Very good. Could you tell me your name, sir, please?B: Yes, it is Moore.A: How do you spell it, please?B: Its M-O-O-R-E.A:M-O-O-R-E.And what is your address,please?B:It is 3600 Montague Boulevard,Hattiesburg,Mississiippi39401 U.S.A..A: Excuse me, sir, but could you speak a little more slowly,please?B:Sure,no problem.Its 3600 Montague Boulevard,Hattiesburg,Mississippi 39401 U.S.A..Have you got it?A:Yes,so it is 3600 Montague Boulevard,Hattiesburg,Mississippi 39401 U.S.A..B: Thats right.A: What about your telephone number?B:123456789. By the way, Id like a quiet room away from the street if that is possible.A:A quiet room away from the street is preferred.O.K..Well mail you a reservation card confirming your booking as soon as possible.We look forward to your visit.B:Thank you and good-bye.A:Good-bye.Good afternoon.Welcome to Qingdao Sea-view Garden Hotel.C an I help you,sir?B:Well,I’m~~~from`````.I’d like to check in,please. A:All right.Do you have a reservation with us,sir?B:Sorry,I didn’t book any room before.I would like to know which standar d room do you have?A:Wait a moment,please。
We have triple room,standard double room,and standard single room .What kind of room do you need?B:what’s the price for standard double room?A:oh,sir。
the price for standard double room is288Yuan。
B:What! Why is so expensive?A:yes,sir。
Our hotel is an international5-star chain hotel,and adopts international standard price。
triple room is476yuan,is288yuan,and standard single room is136yuan.all the room has TV,AC(air conditioner ),free internet access and breakfast.Oh,excuse me,the dinning room locates at6th floor,between7am to9am .B:OK,I know now。
i’d like to check in a standard double room.A:All right.how many days are you planning to stay?B:oh,I want to stay here for3days.A:one moment,please.Sir,please show your ID,just like driver's license,passport or ID card。
B:here you are。
A:wait a moment,please。
Could you please fill in the registration card?B:Sure.He re it is.Is it all right?A:Yes,thanks.Your room numb er is202.Here is your key.The room bellman will show y ou to your room.I hope you will enjoy your stay.the che ck-out time is1pm of forth day later。
B:Thank you.A:you’re welcome。
Good luckIndividual clients check in(散客入住)G=客人R:=接待员R:Good afternoon.Madam.Welcome to Grand Park Kunming.May I h elp you?下午好,欢迎光临昆明君乐酒店,请问有什么可以帮到您?G:Yes,I’d like to check-in.please.我要登记住宿。
R:Certainly,Madam.May I have you name,please?好的,小姐。
能告诉我您的姓名吗?G:I’m Christine.Nolan我叫克莉丝汀•诺兰R:Do you have a reservation,Ms.Nolan?诺兰小姐,请问您预定了房间吗?G:Yes,form today.是的,预定了。
从今晚开始。
R:OK,Ms.Nolan,please show me your passport.好的,诺兰小姐,麻烦您出示一下您的护照。
R:(双手接客人证件)R:(扫描客人证件后双手归还客人)R:Just a moment,please.I’ll check our reservation record.(After a while)Thank you for waiting.Ms.Nolan.Your reservation is for a business single room for one night,the room ra te is¥800that including two breakfasts.Is that all righ t?请稍等,我查一下预定记录。
(过了一会)让你久等了,诺兰小姐,您预定了一个晚上的商务单间,房价¥800(房价用手指给客人不要说出报价),含两份早餐是吗?G:Yes.是的R:Print out the registration form?打印住宿登记表。
(再次与客人确认姓名,来店离店日期,房号,房价和早餐数等信息并礼貌的让客人在登记单上签名)R:You stay here one day,the deposit is¥1500,you want pay for credit card or cash?您住一天,押金是¥1500,请问您是刷卡还是付现金呢?G:By Credit Card.刷卡。
R:OK,Ms.Nolan,please show me your credit card,I’ll brush¥1500of per-authorization(预授权)as your deposit.Do you have a password of your card?好的,诺兰小姐请您出示一下您的信用卡,给您刷¥500的预授权做您的押金,请问您的卡有密码吗?(刷卡前先核实是否为有效的信用卡,有无客人签名)G:Yes.有密码R:OK,please input the password.好的,请您输一下密码。
R:(刷卡后双手将卡还给客人,礼貌的让客人在POS单上签名并再次告知刷卡的金额)R:This is for you to brush a¥1500per-authorization,please sign in POS list to confirm这是给你刷的¥1500的预授权,请您在POS单上签字确认.R:(做房卡,填好房卡内页上的房号,房价以及早餐并双手递给客人,请客人在内页宾客姓名处签字)R:The breakfast time is from7:00am to10:00am at the IAP.P lease show your room number before meal.The need for addit ional breakfast is98yuan one person.早餐时间是早上7:00-10:00陶乐咖啡厅,请在用餐前报房间号码,需要额外加早餐是98+15%service charge元一位。
G:OK.好的。
R:Your room number is1018.Here is your key card.The bellman will take your luggage and show you the way.您的房间号码是1018,这是您的房卡。