酒店英语情景对话
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1:在酒店接待处办理入住手续接待员:晚上好,欢迎来到大酒店。
有什么可以帮您的?Guest: Good evening. I have a reservation under the name Smith.客人:晚上好。
我有一个预订,预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员:好的,史密斯先生。
让我查一下我们的记录。
是的,在这里。
您预订了一间豪华双人间,入住三晚,从今天开始。
可以给我您的护照吗?Guest: Of course, here you go.客人:当然可以,给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员:谢谢。
我只需要您填写这份登记表,我会准备好您的房间钥匙。
Guest: Sure, no problem.客人:好的,没问题。
Scene 2: Requesting room service景2:请求客房服务Guest: Excuse me, can I order some room service?客人:打扰一下,我可以订一些客房服务吗?Room Service: Of course, sir. What would you like to order?客房服务:当然,先生。
酒店英语情景对话
酒店英语情景对话;唤醒服务句型:1.I'm going to Tianjln early tomorrow morning.我明天一大早要去天津。
2.So I would like to request an early morning call.因此我想让你们明天早上叫醒我。
3.At what time would you like us to call you tomorrow morning?您想让我们明天早上什么时候叫醒您?4.But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock.但我是10点钟必须赶到天津花园宾馆会议室。
5.That means that I'll have to be on the road by 7 o'clock at the latest.就是说我明天早晨最迟也要7点钟上路。
6.In that case,I would like you to call me at 5∶45?那样的话,你们明早5点45分叫醒我好吗?7.OK.So we will wake you up at 5∶45 tomorrow morning.好,那么我们明早5点45分叫醒您。
8.Will you do me a favour,Miss?小姐,能帮个忙吗?9.I wonder if your hotel has the morning call service.不知道你们饭店是否有叫早服务。
10.Would you like a morning call?您要叫醒服务吗?11.I want to go to the Bund to enjoy the morning scenery there.我想到外滩去欣赏那儿的景色。
12.At what time do you want me to call you up,sir?您要我什么时候叫醒您?13.At 6 sharp tomorrow morning,please.请在明早6点钟。
有关酒店状况的英语情景口语对话
有关酒店状况的英语情景口语对话一我预定了一个房间AHello. I have a room booked for tonight, the 15th.你好,我预订了15日的房间。
BAlright and what is your name, please?好的,请问您的大名是?AIt’s Marcia Gleason.我的名字是玛利亚?格雷森。
BAh,yes, here you are Ms. Gleason. You reserved a single, right?喔,有的,格雷森女士,你订的是一间单人房,是吗?AYes, a single, thanks.是的,一间单人房,谢谢。
BDo you mind being next to the elevator?如果房间位于电梯旁,你会介意吗?AActually, I’d prefer not to be.事实上我不是不太希望这样。
二我不喜欢我的房间AI have a reservation for a single with bath.我订了一间有浴室的单人房。
BWe are sorry, but single rooms have been occupied.很抱歉,单人房已经满了。
AWhat's the room rate? It is a little expensive for me, do you have any other rooms?房价是多少?这对我来说有点贵,你们有其它房间吗?BThen how about this room, with just shower?那这间有淋浴间的房间怎么样?AMay I see the room? I’ll take this room. Is the rate for the room only?我可以看一下吗?我要这间房。
这个价格只是房租吗?BNo, sir. The tax is included .不是的,先生。
(完整版)酒店常用的英语情景对话
酒店常用的英语情景对话现在国人出去外面的多了,那么外面去到外面要住酒店时,怎么跟人家表达呢?下面,小编在这给大家带来酒店常用的英语情景对话,欢迎大家借鉴参考!入住(F: Frontdesk G: Guest)F: Welcome to the Beachside Inn. How may I help you?欢迎来到海边酒店。
能为您做点什么吗?G: I’d like a room, please.我要住店。
F: Would you prefer a single or a double?你是要单人间还是双人间呢?G: A double, please. How much is that?双人间,价格是多少?F: It’s $145.00 a night. How many nights will you be staying?145美元每晚,你要住几晚呢?G: Just tonight.就今晚。
F: OK. One night comes to $145.00 plus tax. May I have your name please?一晚含税总共145美元。
您的名字是?G: It’s Davies. Robertson Davies.我是达维斯。
F: And how do you spell that, sir?怎么拼写呢?G: It’s D-A-V-I-E-S.是D-A-V-I-E-S。
F: So that’s D-A-V-I-E-S. How would you like to pay for the room?好的,你想要如何付款?G: Do you take VISA?能用VISA卡吗?F: Yes, we do. We take VISA,Mastercard, and American Express.可以,我们接受VISA卡,万事达卡,美国运通。
G: Great. I’ll pay with VISA then.What time is checkout?我用VISA付款,退房时间是?F: Checkout is at 10 o’clock. Your room number is 505. Is there anything else you would like to know?10点退房。
酒店英语口语情景对话
酒店英语口语情景对话对话一:预订房间A: 早上好,欢迎光临酒店。
您需要预订房间吗?B: 是的,我需要预订一个双人间,入住时间是下周五。
A: 好的,我们有很多房间可供选择,请问您对房间的要求有什么?B: 我希望房间有一个大床和免费的无线网络。
A: 没问题,我们有符合您要求的房间。
您需要入住几晚?B: 我需要入住两晚。
A: 好的,请问您的姓名和联系方式是什么?B: 我的名字是张三,联系方式是。
A: 好的,预订完成后,我们会给您发送确认短信。
谢谢!B: 谢谢您的帮助!对话二:办理入住手续A: 晚上好,欢迎光临!您预订的是双人间,对吗?B: 是的,我是张三。
A: 您的预订已确认,这是您的房卡和钥匙,房间号是302。
B: 谢谢!A: 您需要支付押金500元,退房后会退还给您。
B: 好的,我可以用信用卡支付吗?A: 当然可以,我们接受信用卡付款。
您需要在离店时结算所有费用。
B: 了解,我会记住的。
A: 好的,请您填写一下入住登记表,包括您的姓名、国籍和护照号码。
B: 好的,我马上填写。
A: 感谢您的合作,祝您入住愉快!对话三:客房服务A: 早上好,有什么可以为您效劳的?B: 我的房间没有毛巾和洗漱用品,可以补充一下吗?A: 当然可以,我会马上给您送去。
B: 谢谢!还有一个问题,我需要一份早餐送到房间,大约几点可以送到?A: 我们可以在早上7点到10点之间送到您的房间,您需要什么样的早餐?B: 我想要一个咖啡和面包。
A: 好的,我会安排给您送早餐。
有其他需要的事情吗?B: 暂时没有了,谢谢您的帮助!A: 不客气,请随时告诉我们如果有其他需求。
对话四:结账离店A: 午安,您准备好结账离店了吗?B: 是的,我准备好了。
A: 您的账单总金额是800元,包括房费和其他消费。
请问您以什么方式支付?B: 我可以用支付宝支付吗?A: 当然可以,请打开您的支付宝扫描这个二维码进行支付。
B: 好的,我已经支付完成了。
A: 谢谢!这是您的和退还的押金。
酒店常用的英语口语情景对话(最新)
1.酒店常用英语口语情景对话F: Welcome to the Beachside Inn. How may I help you?欢迎来到海边酒店。
能为您做点什么吗?G: I’d like a room, please.我要住店。
F: Would you prefer a single or a double?你是要单人间还是双人间呢?G: A double, please. How much is that?双人间,价格是多少?F: It’s $145.00 a night. How many nights will you be staying?145美元每晚,你要住几晚呢?G: Just tonight.就今晚。
F: So that’s D-A-V-I-E-S. How would you like to pay for the room?好的,你想要如何付款?G: Do you take VISA?能用VISA卡吗?2.英语口语学习方法1.模仿。
怎样提高自己英语口语的有效方式第一步就是要学会模仿,找一些原版英语录音的材料来进行对单词、短语、句子等的模仿。
也可以找一些英文原版的电影跟着有声有色地模仿,从而尽量要求自己的语音语调,甚至神情语气跟原来的差不多。
2.朗读。
第二步是大声朗读。
其实朗诵就相当于模仿,需要自己找音频资料去模仿语音语调。
在进行朗读模仿时,要学会听自己的发音和资料中的有什么地方不同,反复去练习纠正。
3.复述。
复述不是背诵,复述就是用自己的语言描述自己听到的故事或看到的文章,去掉原文和组织结构,用自己的理解和思考来讲述故事的内容,复述是提高英语口语的有效方法之一。
一开始可以先复述文章的中心思想,然后再逐步增加难度。
5.坚持写日记。
用英语写日记是提高英语口语和其他英语能力的好方法。
写日记既可以锻炼自己在词组的运用、语法知识等的能力,也可以锻炼自己的英语思维能力。
3.学习英语口语的方法1.认识口语学习的重要性注意英语的发音和口音:学习英语时,很多学生都纠结于应该说美式英语还是英式英语。
酒店中常用英语情景对话.
Guest: Hello, I’d like to check in please. 你好,我想入住贵酒店。
Hotel staff: Certainly. Can I have the name please? 当然可以,能把姓名给我吗? Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?好的,您是明天退房吗?Guest: Yes, I am. That’s right. 是的没错,是明天退房。
Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗? Guest: Yes please. At 6.30am. 是的,请在早上6.30唤醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。
您的房间号码是五层的502房间。
早餐是早晨6.30到9点。
祝您入住愉快。
Guest: Thank you.谢谢你。
酒店英语情景对话-【对话2】: Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好,我有预定,名字是Tomlinson. Hotel staff: Ok I’ve found it. Checking out on the 27th? 好,我找到了。
是27日退房吗? Guest: That’s right. 没错。
Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗?Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。
有关于居住酒店的情景英语对话
有关于居住酒店的情景英语对话一饭店退房Checking outAExcuse me. I'd like to check out, please.对不起,我要退房,谢谢。
BOf course, sir. Did you have anything from the minibar?好的,先生,您有使用冰箱内的东西吗?ANo.没有。
BOk, the total would be $367 and 65 cents.How would you pay?好的,房账一共是367.65美元,您要怎么付?ABy American express, if that's ok.美国运通卡,如果可以的话。
BOf course, sir. Will you need taxi?当然,先生,您待会需要计程车吗?AThat's ok. I'm expecting a lift from my friend.没关系。
我有朋友会来接我。
二我预订过一个房间AGood evening,sir. can I help you ?晚上好,先生。
我能效劳吗?BI have a room registered in your hotel. My name is Charles Hill.我在您们的旅馆订个一个房间,我叫查尔斯希尔。
AJust a minute,please.请稍等。
BYes,a single room for March 28.对,3月28日,一个单人房间。
AThat's right.正是。
感谢您的阅读,祝您生活愉快。
酒店接待英语情景对话
酒店接待英语情景对话英语对话教学是随着对话时代的到来应运而生的。
它吸收了民主、平等的对话主义精神,又融合了语言学派的理论精华,是赋有旺盛生命力的教学形态。
小编精心收集了酒店接待英语情景对话,供大家欣赏学习!酒店接待英语情景对话1R=Reservation Clerk 预定员 G=Guest 顾客R:Good morning. Room Reservations . May I help you?您早,客房预订部,请问有什么可以帮助您?G:Yes,I’d like to book a room.我想预订一个房间。
R:Thank you, sir. For which date and how many guests will there be in your party?谢谢您。
要订在什么时候?您一行有多少人?G:From April 16th to 20th .Just my wife and myself.4 月 16 日到 20 日。
只有我和我太太。
R:From April 16th to 20th ?? .And which kind of room would you prefer, sir?4 月 16 日到 20 日。
请问您想预订哪种房间。
G:A Twin,please.R:Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting , sir. We have a twin room at US$180 per night, will that be all right?请别挂断好吗?我来检查一下是否有空房间。
(过来一会儿)让您久等了,先生。
我们有空余的双床间,现在价格是每晚180 美元,这样可以吗?G:Ok,I’ll take it.好的,我订了。
酒店英语情景对话大全
酒店英语情景对话大全情境语境在英语对话教学中起到了非常重要的角色,直接影响初中英语教学的质量和教学的效果。
小编精心收集了酒店英语情景对话,供大家欣赏学习!酒店英语情景对话1 A Hello,this is QuaCheng hotel,is there anything I can help you,sir?你好,这里是泉城大酒店,请问您需要什么服务B Yes, Id like to book a room.我需要预订一间房A Sure,we have different type of rooms,which would you like to choose?我们酒店有不同类型的房间,您需要哪种房间呢?B Im not very certain,could you give me a brief introduction,please?我不是很确定,你能不能给我做一下简单的介绍?A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which isbetter located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。
嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?好的,先生,我已经记下了你的要求。
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话1.Housekeeping. May I come in我是客房的,可以进来吗2.When would you like me to do your room, sir您要我什么时间来给你打扫房间呢,先生3.You can do it now if you like.如果您愿意,我现在为您服务;4.I'm sorry that your flask is empty.很抱歉您的水壶空了;5.May I do the turn-down service for you now现在可以为您收拾房间了吗6.Oh, thank you. But you see, we are having some friends over.噢,谢谢,但你知道我们邀请了一些朋友过来聚聚;7.Could you come back in three hours你能不能过3小时再来整理8.Certainly, Madam. I'll let the overnight staff know.当然可以,女士;我会转告夜班服务员;9.Would you tidy up a bit in the bathroom请整理一下浴室好吗10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来;11. I've just taken a bath and it is quite a mess now.我刚洗了澡,那儿乱糟糟的;12.Besides, please bring us a bottle of just boiled water.此外,请给我们带瓶刚烧开的水来;13.It's growing dark. Would you like me to draw the curtains for you 天黑下来了,要不要我拉上窗帘14.Is there anything I can do for you您还有什么事要我做吗15.I'm always at your service.乐意效劳;Dialogue A 倒热水服务A: Housekeeping. May I come in客房服务员,请问我可以进来吗B: Yes, please. 可以;A: When would you like me to do your room, sir您什么时候方便让我帮你打扫房间呢B: You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me如果你方便你可以现在就打扫;你上来的时候我正准备下楼用早餐;但是在你开始之前能否帮我做点事情呢A: Yes, what is it好的;是什么事情呢B: I would like you to go and get me a flask of hot water .I need some hotwater to wash down咽下medicine after break-fast.我需要一壶热水;我需要在用完早餐之后用热水服药;A: I'm sorry that your flask is empty. I'll go and get you another flask that's full at once.非常抱歉热水瓶是空的,我现在立即去拿一个装满热水的水瓶;B: Thank you. 谢谢Dialogue B TheTurn-downService 开夜床服务A: Good evening, madam and sir. May I do the turn down service for you now 晚上好女士和先生;我现在可以为你做开业床服务吗B: Oh, thank you. But you see we are having some friends here. We're going to have a small party here in the room. Could you come back in three hours 噢,谢谢;但是我的一些朋友马上会到;我们准备举办一个小聚会;您可以三个小时之后再来吗A: Certainly, madam. I'll let the overnight staff know. They will come then. 好的,女士;我会让上通宵班的同事知道;他们到时候会来;B: That's fine. Well, our friends seem to be a little late .Would you tidy up a bit in the bathroom I've just taken a bath and it is quite a mess now. Besides, please bring us a bottle of just boiled water.好的;哦;我的朋友可能要晚到了,你可以帮我收拾一下洗浴间吗我刚刚洗澡了浴室显得有点乱;另外,请帮我拿一瓶纯净水过来;A: Yes, I’ll bring in some fresh towels together with the drinking water.好的女士,我马上哪一些干净的毛巾和饮用水过来;B: OK.好的A: May I turn on the lights for you我可以为您开灯吗B: Yes, please .I'd like to do some reading while waiting.好的我需要写字及阅读;A: Yes, sir. Is there anything I can do for you好的先生,还有什么可以帮到您的吗B: No more. You're a smart girl/boy indeed. Thank you very much.没有了;你的确是一个好女孩/男孩,非常感谢你;A: I'm always at your service. Goodbye, sir and madam, and a very pleasant night;我将一直为你们服务;拜拜女士先生,祝你们有个非常愉快的夜晚;overnight a. 终夜的,一夜间的Service n. 服务帮助Dialogue C Explaining How to Get the Service for laundry向客人解释如何享有洗衣服务A:Room Attendant客房服务员 B:Guest 客人A:Excuse me. Have you any laundry需要洗的衣服The laundry man is here to collect it. 打扰一下;请问您有需要洗的衣服吗洗衣工将在这儿为你服务;B:No, not now, thank you.哦;现在没有,多谢;A:If you have any, please just leave it in the laundry bag. The laundry man comes over to过来collect it every morning.当您需要的时候请将衣物留在洗衣袋中,洗衣工会在每天早上过来收取;B:Thank you.谢谢A:Please tell us or notify in the list whether you need your clothes laundry, dry-cleaning or pressing and also what time you want to get them back. 当您需要衣物的湿洗,干洗机熨烫服务时请随时告知我们或者是填写洗衣,并告诉我们您需要取回衣物的时间;B:I see. What if there is any laundry damageI wonder if your hotel has a policy on dealing with处理it.好的,我想知道当出现衣物损坏贵酒店会如何处理呢我想知道贵酒店是否有相关的政策去处理;A:In such a case, the hotel should certainly pay for it. The indemnity 赔偿 shall not exceed ten times the laundry烫洗费用.在这种情况下,酒店当然需要赔偿;赔偿金额不超过烫洗费用的十倍;B:That sounds quite reasonable. I hope there's no damage at all.这样听起来是比较合理的,当然我希望是不会有任何损坏;A:Don't worry, sir. The Laundry Department has wide experience in their work.不用担心,先生;洗衣部门有着非常丰富的经验;B:All right. Thank you for your information.好的;感谢您带来的信息; A:Not at all.不客气;notify v.通知dry-clean v.干洗indemnity n.赔偿express service 快洗服务starch v.给衣服等浆,浆硬。
酒店英语情景对话大全
酒店英语情景对话大全对话教学是英语教学的一个重要组成部分,它是培养学生交际能力的重要途径。
而学习英语的目的就是要让学生学会与人交流。
小编精心收集了酒店英语情景对话,供大家欣赏学习!酒店英语情景对话1C:Good morning,sir.Can i help you?早上好,需要我帮忙吗?G:I'd like to pay my hotel bill now.My name is Harry Carpenter in Room 909.我想支付我的酒店账单,我的名字是哈里卡彭特909室。
C:Just a moment please,Mr.Carpenter...Sorry to have kept you waiting,Here's your bill.The total is RMB 4050 Yuan,including 15 percent surcharge.请稍等。
对不起让你久等了。
这是您的账单共4050元,其中包括15%的附加费。
G:What!4050 Yuan!Is there a mistake?什么!4050元!是否有错误?C:Please examine the bill carefully and see if there's any mistake.请检查您的账单,并仔细查看是否有任何错误。
G:Of course,I'll check it.1600 Yuan for the taxi.That's really a surprise!好的,我看看。
1600元的出租车。
这真是贵的离谱!C:The taxi is rented either by the day or by the mile.In any case,you're expected to pay for extra hours and miles.I understand that you rented the taxi by the day,but one evening you went to see an opera,which means an extra of 100 Yuan.Your taxi charge is 500 Yuan per day.租用的出租车无论是按天计还是按里程数计.在任何情况下,你都要支付额外的时间和里程数。
酒店情景英语
酒店情景英语当你身处酒店时,可能会遇到各种各样的情景,需要用英语进行交流。
在这篇文章中,我将为你介绍一些常见的酒店情景英语,帮助你更好地应对不同的情况。
首先,当你到达酒店前台办理入住手续时,你可以说:“Hello, I have a reservation under the name of (your name).”(你好,我预订了一个房间,名字是(你的名字)。
)接着前台可能会问你:“Can I see your ID and credit card please?”(请出示你的身份证和信用卡。
)你可以回答:“Sure, here you go.”(当然,给你。
)如果你对房间有任何需求或者有问题,你可以打电话给前台,然后说:“Hello, this is (your name) in room (your room number). I need some extra towels, can you please send them up to my room?”(你好,我是(你的名字),住在(你的房间号)。
我需要一些额外的毛巾,请送到我的房间。
)当你需要退房时,你可以对前台工作人员说:“I would like to check out, please.”(我想结账,谢谢。
)接着他们可能会问你:“How was your stay with us?”(你在我们这里的住宿怎么样?)你可以回答:“It was great, thank you for your hospitality.”(很棒,谢谢你们的款待。
)如果你在餐厅用餐,你可能会用到以下英语表达。
当你需要点餐时,你可以对服务员说:“Can I see the menu please?”(请给我看看菜单。
)你可以问:“What is the chef's special today?”(今天有什么厨师特色菜?)或者你可以说:“I would liketo order the steak medium rare, please.”(我想点一个五分熟的牛排。
住酒店的英语口语情景对话
住酒店的英语口语情景对话1.住酒店的英语口语情景对话篇一I want to change some money,where is the bank?我想兑换一些钱,请问银行在哪?Go upstairs from here and then turn left. It’s next to the post o ffice.请从这里上楼然后左拐,就在邮局旁。
You can get your money changed at the cashier’s office.您可以在收银处兑换外币。
There is a shop on the ground floor. It sells both Chinese and for eign cigarettes. 商店在一楼,有中、外香烟出售。
There is a coffee shop on the second floor and snacks are served t here all day.咖啡厅在二楼,全天供应快餐。
We have a Chinese restaurant and a western-style restaurant. Which one do you prefer?我们有中餐厅和西餐厅,您更喜欢哪一种?here is a recreation centre on the ground floor. You can play bill iards、table tennis、bridge and go bowling. 一楼有康乐中心,在那里可以打台球、乒乓球、桥牌和保龄球。
2.住酒店的英语口语情景对话篇二Breakfast is served in your room from 7am till 10am. If you wish t o have breakfast in your room,ask for Room Service on the phone. 早餐送餐服务是从早上7点至上午10点。
酒店英语情景对话
酒店英语情景对话1.Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green?格林先生,今天早晨您是否用过旅馆效劳设施,或在旅馆餐厅用过早餐?2.Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.是的,我的朋友与我在餐厅刚用过早餐,但是我们没有使用过任何效劳设施。
3.The total for the eight days is five hundred sixty yuan and eighty fen.8天来总计是560元8角。
4.I think I'll take the one with a front view then.我想我还是要阳面的吧。
5.How long will you be staying?您打算住多久?6.We'll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morningof October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。
10. What is the rate, please?请问房费多少?11.The current rate is$ 50 per night.现行房费是50美元一天。
酒店英语情景对话
酒店英语情景对话酒店英语情景对话每个行业都有自己独特的行业语言,下面就让店铺带大家来看看酒店英语情景对话吧,欢迎大家阅读学习。
酒店英语情景对话篇1情景一:酒店顾客请服务人员帮忙送洗衣服服务员:Can I help you?您需要帮忙吗?比尔:I have some laundry to be done.我有些衣服需要洗服务员:Certainly,sir. Could you fill out the laundry form.please?好的.先生.请您添一下这个单子.比尔:May I use your pen?我能用一下你的笔吗?服务员:Sure.Here you are.当然.给您比尔:Thanks. Oh.I don't want these shirts starched.谢谢.对了.这些衬衫不需要浆的.服务员:No starch. I understand.sir.不浆.我了解.先生.比尔:When will they be ready?什么时候能洗好?服务员:We will deliver them tomorrow evening around 6.明天晚上六点左右我会给您送去比尔:Fine, Thanks a lot.好的.谢谢情景二:酒店保洁询问能否打扫房间服务员:Housekeeping. May I come in?客房服务.可以进来吗?莉莉:Yes, please.请进.服务员:When would you like me to do your room, madam?您要我什么时间来给你打扫房间呢.女士?莉莉:You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?如果您愿意.现在就可以打扫.我正想下去吃早饭呢.你进来了.在打扫前.能不能先帮个忙?服务员:Yes, what is it?好的.什么事?莉莉:I would like you to go and get me a flask of hot water. I need some hot water to wash down medicine after breakfast.我想请你给我拿一瓶开水来.早饭后我需要热水喝药.服务员:I'm sorry that your flask is empty. I'll go and get you another full one at once.很抱歉您的水壶空了.我马上去给您拿一瓶满的来.莉莉:Thank you.谢谢.情景三:入住酒店时与侍者的对话Bell boy:Good morning sir ,welcome to The ritz-carlton Shanghai!早上好,欢迎来到上海丽思卡尔顿酒店Guest:Good morning,How are you?早上好,你好吗?Bell boy:Pretty good,How many pieces of luggage do you have?非常好!请问您有几件行李呢?Guest:Just one behind in the taxi!就是出租车后面的一件!Bell boy:Have you made a reservation ,sir?请问您有预定吗?Guest:Absolutely!没错!Bell boy:This way sir! I will show you to the reception.这边请先生,我带您去前台办理入住!情景四:接线生告诉客人来酒店的乘车路线O:Good moring,Jinjiang Hotel.May i help you?早上好,锦江饭店。
酒店初级英语情景对话
酒店初级英语情景对话一、房务部(前厅)1、Making a Reservation 预订客房Reservationist(R): Good afternoon. What can I do for you?下午好,我能帮您什么吗?Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?下午好,这里是北京外贸公司,我想订一间套房,有吗?R: Certainly, can you give me your name please, sir?有的,先生,可以告诉我您的名字吗?C: West, W-E-S-T.R: Thank you, Mr. West. But by the way, how long will you stay here?谢谢,WEST先生。
请问你要住多久呢?C: I’ll stay here for quite a long time.我将会住很长一段时间的。
R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。
C: How much is the suite, please?请问套房多少钱呢?R: Your suite is 320 yuan (RMB) per day.您订的套房一天是320元。
C: Does that include attendance?有包括服务费吗?R:Three hundred and twenty yuan a day, service included.320元一天,包含服务费。
C: Meals included?餐费有包含在内吗?R: Meals are extra, not included.餐费是另外算的,不包含在内。
酒店常用英语口语情景对话整理
酒店常用英语口语情景对话整理酒店英语口语情景对话如下:1、 Welcome to Great Wall hotel! 欢迎来到长城酒店!2、 Call for service at any time. 有事随时叫我。
3、 Thank you for waiting. 谢谢您的等待。
4、 How do you like our hotel? 您对我们酒店的印象如何?5、 Is this your first time to visit QHD? 这是您第一次来秦吗?6、I’ll try my best to help you. 我会尽力协助您。
7、 Sorry to have kept you waiting. 对不起,让您久等了。
8、 Thank you for your comments. 感谢您的意见。
9、 Breakfast will be served form 7:00 to 9:30 at the hall of Chincse restaurant.早餐时间是7-9,地点是中餐大厅。
10、 Go straight a head, and then turn your left, it’s just opposite the elevator.向前走,然后左转,就在电梯对面。
11、 Could I surf the Internet in your hotel? 你们酒店能够上网吗?12、 How many people are there in your party? 您一共几位?13、I’ll repeat it for you, a table for six for tonight. It is Western food and you are coming at 6:30. 我重复一下您的预定,今晚西餐六人位,6:30到。
14、Thank you for calling us. We’ll expect you. 谢谢您的来电,我们期待您的光临。
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日常用语(句子):酒店常用英语Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店Boutique hotel 精品酒店 Resort 度假村King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台 Coach 旅游大巴.Reservation 预订(不是预定) Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务,有时特指客房送餐服务 Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂Owner response: 业主回复"基本信息23.May I have your name, please请问您贵姓10.Which dates would you like to book When will you check in and check out请问您需要订哪一天什么时候入住及退房59.What time do you expect to arrive, Sir请问大概什么时候到酒店,先生46.What time will the guest be arriving>客人大概什么到达酒店11.How long will you stay in our hotel请问您打算逗留多长时间36.Could you hold th e line, please I’ll check our room availabilities for those days.麻烦请您稍等,我们查询那段时间的房态。
37.Just a minute, please I’ll check our booking situation.麻烦请您稍等,我需要查询我们的房态。
73.Just a moment, please. I’ll check the availability for you.—麻烦请您稍等,我查询能否可以提供给您。
41.Coul d you hold on for a moment please I’ll check our reservation record.麻烦请您稍等,让我查询我们的预订纪录。
72.How many people are there in your party与您同行有多少人50.I’ll arrive one day early. Is that OK我那天早点到,可以吗56.We’ll send a confirmation to you soon.。
我们稍后传确认书给您。
57.Should you have any questions, please do not hesitate to contact us.如有任何疑问请随时与我们联系。
58.Please feel free to contact us if we can be of further assistance.如需进一步了解,请随时与我们联系。
其他服务类42.Does it include breakfast~包括早餐吗43.The tax and breakfast are also included.税及早餐也包括在内。
12.Does your hotel have pick-up service请问贵酒店有接车服务吗13.Yes, please contact the concierge for details.有的,详细内容请联系礼宾台。
16.What is your hotel’s website and email address/请问贵酒店的网址及邮址17.Our hotel’s website is xxxx and our email address is xxxx. T o reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。
4.How about your hotel’s location请问贵酒店位于哪里5.Well, our hotel located in Yantian distric, Shen Zhen City. The OCT hotel is about 40 minutes from Shenzhen railway station, 85 minutes from BaiYun airport.我们酒店位于深圳市盐田区。
本酒店离深圳火车站40分钟车程,到深圳机场85分钟.6.What’s the level of your hotel请问贵酒店是几星级的?7.Our hotel is a five-star hotel.本酒店是五星级的酒店。
8.How about your hotel’s facilities请问贵酒店有什么设施9.We have four kinds of restaurant, lobby bar, conference room, health center, shop prince and (KTV equipment)。
.本酒店有四种类型餐馆,大堂吧,会议室,健身会所,商场及(KTV设施)。
44.We have a special family package plan我们现在开始新推出一个优惠套餐。
《45.We’ll have to charge you RMB300 extra for an additional bed, the baby set is for free.如需加床,我们将会收取人民币300元,婴儿床是免费的房型资讯类1.May I have the room type, please /What kind of room would you like to reserve请问需要预订哪一类型的房间2:What kind of room do you have请问贵酒店有什么房间类型(3.We have standard, superior, deluxe, executive rooms. There are also some suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms(Interlaken hotel).我们酒店有标准房,高级房,豪华房,行政房。
除此之外还有一些套房。
而且我们酒店还设有不吸烟楼层及连通房。
14.Can I get harbor view in your hotel我可以看到海景吗15.I am sorry, you can’t. But you can have a nice view of a large pool/lake surrounded by beautiful landscaping.很抱歉,不可以。
但您可以看到周围美丽的泳池/湖景。
64.Perhaps you have a cheaper room或许您们还有更便宜的房间吧…65.Sorry, the quoted rate is lowest.不好意思,这个报价已经是最低了。
68.The room is spacious and cosy, I’m sure you will enjoy yourself.房间既宽敞又舒适,我肯定您会过得愉快。
70.May I recommend deluxe suite It’s more luxurious and comfortable.我向您推荐豪华套房,更豪华更舒适的。
}担保取消原则18.Your reservation is temporary and it will be cancelled if you don’t arrive before . on that day.您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。
90.With out guaranteed reservation, we can only hold the room to 6 ., If you make a guaranteed reservation, we can hold the room overnight. Would you like to make a guaranteed reservation by credit card?非担保的预订只能保留到当天下午6点。
若您作了担保预订,我们就可以整夜为您保留房间,您愿意提供信用卡作担保吗80.Would you like to guarantee your room for late arrival?因您较晚入住,您可以为您的预订作个担保吗81.How would you like to guarantee your reservation?请问您以什么方式为您的预订作担保83.May I take your credit card for the guarantee可以提供您的信用卡作担保吗89.To guarantee your booking, please advise us of your credit cart number and dated of valid advance in.为了确保您的订房,请将您的信用卡号及有效期限通知我们,或预付壹晚的房租作订金。
84.Let me repeat your reservation to ensure it is correct.让我为您重复一下您的预订以确保无误。