实用外贸邮件模板(开发篇到出货篇)
外贸英语邮件模板
外贸英语邮件模板1、发了开发信后客户没回音，一个字“催”!Dear Alex,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点，把你上次写给他的邮件放在下面。
如果他还是没回复，那就再重新发一遍，上面加上大写的红色或者粗体的“RE-SEND”如果还是没消息，就打电话吧~2、展会上遇到客户写的开发信Hi ***,How are you doing? Glad to get your name card from HK fair.This is Sandy from ***. We specialized in parking sensor system, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.Hope to get good news from you! Thanks.Best regards,SandySales assistant*** ，需要说明的一点，你的情况和其他朋友又不一样了。
你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会!只要你把握住了，成交可能性是很大的!这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要!客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任!如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。
进出口贸易商务邮件
进出口贸易商务邮件1.请求建立商业关系自米兰阿里斯托鞋类公司取得贵公司的联系地址，特此修函，祈能发展关系。
多年来，本公司经营鞋类进口生意，现欲扩展业务范围。
盼能惠赐商品目录和报价表。
如价格公道，本公司必大额订购。
烦请早日赐复。
此致We have obtained your name and address from Aristo Shoes, Milan, and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, we are interested in extending our range and would appreciate your catalogues and quotations. If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply.2.回复对方建立商业关系的请求本月16日收到有关商务关系的来函，不胜欣喜。
谨遵要求另函奉上最新之出口商品目录和报价单。
款项烦请以不可撤销保兑之信用证支付。
如欲订货，请电传或传真为盼。
此致敬礼Thank you for your letter of the 16th of this month.We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us.3.请求担任独家代理本公司担任多家厂家的独家代理，专营精制棉织品，包括各种家用亚麻制品，行销中东。
外贸常用邮件模板10封
邮件十步法：1.介绍产品，针对客户的问题针对性回答DearThis is *业务员名* from Shanghai Sunland, We have obtained your address from the inquiry on and are writing you for the establishment of business relations.Pleasure to receive your inquiries.Then we enclosed a copy of our latest product posters covering the parameter and information you need at present. These products have received the best feedback in your market in the last two years. The price is around 0.5-2 dollars per piece and hope some of these items will help you.At last if you have any other aspects that want to know, please feel free to contact me.Looking forward to having cooperation with you.Best wishes!**业务员**2.推给客户2款当地热销品DearWe write to introduce ourselves which other customers and products of fitting your market, our company, testing video and others. Then separate emails will be provide to you and your team.There are our other 2 styles to meet your market or customers as follow:1)Disposable protective suit with blue tapeMaterial: SF(Spunbond Filmed)63gsmSuggest Size:L XL 2XLStandard:type 4 5 6 CatⅢBox spec.:1pc/Polybag 51*34*51cm 50pcs/box 12.5kgs/box2)Disposable isolation gownMaterial: PP+PE 45gsmSuggest Size:L XL 2XLStandard:level 1Box spec.:1pc/Polybag, 51*33*56cm 100pcs/ctn 11kgs/boxAttach could be found more details for them. Or you have other questions, just tell me. Many thanks.Have a nice day!Best wishes!Albert3.介绍公司详情（PPT）DearPlease allow me to introduce our company to you.We specialize in the service, production, After-sale of PPE products around 15 years since than 2005, which have enjoyed great popularity in world market.In addition, You could find the customer’s evaluation on attachment for reference.And the company presentation have been enclosed, please note that. If any interest in deal with us in PPE product, please don’t hesitate to inform us of your requirement. Thanks.Kindly your immediate reply would be highly appreciated!Yours faithfully,Albert4.我们自己做的测评视频DearIn order to show you our quality, we took a testing video to compare with other company. Please find the test video(video name) on attachment.In the other hand, if you want to gain more test videos, please feel free to let me know.Looking forward to your prompt reply.Best wishes!Albert5.产品特点，产品交期、质量问题说明，解决客户后顾之忧DearWe could also cooperate with you If you want to custom your brand. Seem like the bag, product, and box, all of them can cash out your brandAs for the delivery date that the general customers are concerned, due to the impact of the epidemic situation, we couldn’t guarantee that there will be no problem such as shipment date and others. But we can guarantee that at any time when you need our cooperation, the wholeheartedly service will be provided for you.Although when there is a loss of the actual goods, we will help you make up for the reshipment in the first time, and then deal with the cause of the relevant situation with the shipping company.We don't need you to find out the reason for any quality problem. We will reissue the goods as soon as possible to make up for your loss. Then you will help us find the cause, and we will have the corresponding treatment.Have a nice day!Best regards,Albert6.针对我们产品对该客户市场做市场分析DearThere are some news for you that hope to help you.As our known from your country American market, Christmas is coming soon must lead to increased turnover. The covid-19 may have another upward fluctuation. Market demand is also speculated to show a trend of sustained growth.Besides, the feedback from many of our American customers is very great. (如果有客户案例可以放在这里)In a word, you can’t worry that goods will be unsalable.Also if you have other viewpoint, welcome to discuss with me.Have a nice day!Best regards,Albert7.工厂的认证报告DearPlease find our certification and test report on attached. It's worth noting that we also support factory inspection.8.整个公司产品目录推荐，图片，样册等。
外贸业务员英文邮件模板
外贸邮件模板1.推销自己的产品Dear sir:I am glad to introduce our products to you here. Please check our latest brochure inattachment. If you are interested in our hot sale product 300kw diesel generator set, reply me now. I’ll provide the further details of the products and prices as soon as possible and make every effort to quote at competitive prices in order to secure our business.Look forward to hearing from you soon.Your faithfully2.报价Dear sir:Thank you for your inquiry at July 1st regarding the diesel generator sets. It’s our pleasure to send the technical information for your reference. The attached is the catalog with price list.After studying the prices and terms, you’ll understand why our company deserve your cooperation.Hope we have the opportunity to serve you in the near furture.Yours truly3.讨价还价（采购方）Dear sir:I have received your price lists and checked it carefully. However, the price level in yourquotation is too high for this market. If you’re willing to offer us a 5% discount for quantity at 100pcs, I’d like to give you the trial offer.I hope to hear from you soon,Your faithfully4.同意买家的还价Dear sir:Thank you for your email on July 2nd. I have accepted your offer on the terms suggested.Enclosed you’ll find a special price list that I believe it will meet your demand. You should note that the raw materials’ cost has increased, but I keep the promised prices for you to build our win-win cooperation.Your sincerely5.拒绝买家的还价Dear sir:Thank you for your email on July 2nd. I am so sorry that I cannot meet your terms. I must point out that the falling market here leaves us little or no margin of profit. I must ask you for a more resonable price in respect to further orders. At present, the best discount offered for 100pcs is 3%. Our current situation leaves us little room to bargain.I hope you will reconsider the offer.Look forward to hearing from you soon.Your sincerely6.确认订单Dear sir:Thank you very much for your order on July 10th for 100pcs bearings. I’ll make every po ssible effort to speed up the delivery. I will keep you posted of the dispatch date. If there is any questions, pls let me know any time.Your faithfully7.要求买家开信用证Dear sir:Thank you for your order No.xxxx. In order to execute it, please open an irrevocable L/C at sight for the amount of us$ xx,xxx in our favor, valid until oct.2oth. upon the arrival of the L/C, I’ll pack and ship the order as requested.Your sincerely8.请求信用证延期Dear sir:I am sorry to report that despite our effort, we are unable to guarantee the shipment by theagreed date due to the earthquake in our district. I am afraid that your L/C will be expire before the shipment. Therefore, please explain our situation to your boss and secure his consent to extend the L/C to oct. 30th.Your sincerely9.同事离职交接邮件Dear customers:Due to personal reasons, Zoey (the Sales Manager in International Business Dept.) has quit from our company xxx company on Feb 5th, 2022.As our company already terminate the labor cooperation relations with Zoey, pls note all your affairs with Zoey are personal issues and has nothing to do with xxx company in the future.All Zoey’s related work with your company, please contact our new staff Joey who will take over all her task.We apologize for any inconvenience caused.Your sincerely。
外贸开发客户邮件模板
外贸开发客户邮件模板
尊敬的客户，
我是您所在行业的外贸开发专员，非常荣幸能够通过这封邮件向您介绍我们公司的产品和服务。
我相信我们的合作将为您的业务带来巨大的增长和成功。
作为一家专注于外贸领域的公司，我们在全球范围内建立了广泛的商业网络。
我们的产品质量和竞争力已经在行业内获得了良好的声誉。
我们提供的服务包括供应链管理、产品定制、质量控制、物流协调等方面，以满足您的个性化需求。
我们的团队由经验丰富且专业的外贸人员组成，他们熟悉全球市场并具备深入了解行业的能力。
我们将为您提供定制化的解决方案，以帮助您扩大市场份额、提高利润和降低成本。
我们理解每个客户的需求都是独特的，因此，我们致力于提供个性化的服务。
与我们合作，您将享受到高效、灵活和专业的服务体
验。
我们将积极回应您的需求，并为您提供及时和具体的解决方案。
我们希望能与您建立长期稳定的合作关系，并共同发展。
如果您对我们的产品和服务有任何疑问或需求，欢迎随时与我们联系。
我们将尽快回复您的邮件，并提供相关信息和建议。
再次感谢您花时间阅读这封邮件。
期待与您进一步合作，共同实现双赢的局面。
祝商祺！
此致，
外贸开发专员
注意：此邮件仅供介绍我们公司的产品和服务，对于任何网址、链接、广告、敏感词、不良信息等内容的误导或误解，请忽略。
我们
尊重并遵守相关法律法规，坚决反对任何违法行为。
如果您在邮件中发现任何异常，请及时与我们联系，我们将积极解决。
史上最全的外贸基本英文邮件模版
史上最全的外贸基本英文邮件模版开发信模板(一)Company Name:Mailing Add:Tel.:Fax.:Email:Web.:Kind Attn.: Mr. Jack Wey-- General Manager (hope I would be the GM one day)Subject: XXXXX Cooperation/Dear Mr. Jack Wey[Your company] is the main [your product] manufacturer in China since 1968, our major clients are[those have very good reputation and renown companies in the field that have direct or indirect biz with your company, i.e. IBM, SONY .. ].We believe that you can rely on us as we provide you quite satisfactory service and products with best quality at most competitive price in the world. We are very happy if you do not hesitate to send us any of your inquiries and we will always give satisfactory services.Products: (product range)Standards: (product design standard, if any)Service: (product applicable field, function)Size: (don’t fuckingly tell your client you don’t know)Etc.Certificates: (certificates that your company got)Annual Sales Turnover: ( just list some number here,)Staff No.staff no of your company, if your company is big, if not, omit this point)Cover of Land list some number here)Looking forward to hearing from you at your convenience.Thanks & best regards,P.S. I am attaching our product catalogue/scope of service for your future reference in my following email to you, please kindly check.( please don’t send your product catalogue in the email, you are telling him here is showing your respect to him that you are sending good info to him,but not spam, therefore, you better sendanother email to your client with your product catalogue. Your client will check it if your products are of him/her interest)YOUR NAMEPOSITIONDEPARTMENTCOMPANY NAMEADDTELMOBILEFAXEMAILWEBDear all, I am jack wey, this above mentioned email for marketing is only one sample to your general potential clients, it would be revised accordingly to different clients.Kindly be informed that email marketing is mainly depending on your SET title, therefore pls try to improve TO SET THE TITLE OF YOUR EMAIL.（开发信的成功与否，跟开发信内容的大少无关，关键是你怎么把涉及到客户每一个利益、兴趣都说到，能连起来，他都会像继续看下去，要不我们还看电视连续剧干嘛？)邮件开发成功与否与以下几个方面有关（个人认为）：（按主次顺序）1. 邮件标题（要是我，邮件标题一看就知道是推销的，I am sorry, please fuck off and stay in my trash box）2. 邮件内容是否吸引/对客户是否有效，有利可图；客户是否感兴趣.3. 所联系的人的职位和权利（Pls send to the RIGHT PERSON）4. 发信人日后沟通技巧，plus5. others以上的开发信只是针对任意一家公司，如果要想开发信更成功，你就得研究或者了解一下这个公司的情况再发。
外贸开发邮件
外贸开发邮件
尊敬的XXX先生/女士：
我是XX有限公司的XX，乐意与你进行合作。
我们公司XXXXX有限公司，专业从事于XX贸易。
公司设有经营此行业
XXX多年的XX市场营销经历，拥有良好的信誉。
XX公司有丰富的产品系列供您选择，例如XX、XX、XX等，产品质量优良，品质稳定，可提供订货服务。
另外，我们还与XX合作，扩大订货和出货量，所以可以提供更具竞争力的价格。
此外，我们的服务很精细，可以按您的需求定制，让您的采购更加方便快捷。
付款方式有信用卡付款，以及银行汇款方式，确保您的订单能够及时准确的按要
求交付。
总之，我们本着“客户至上，质量第一”的原则，将以最优质的产品、最细心的
服务，为您提供最好的贸易往来体验。
期待与您建立长久友好的合作关系！。
(完整版)外贸开发信5篇
Sirs/Madams， 1We are xxx company。
We would like to introduce our company and products ,hoping that we may built business cooperation in the future.Our company is specialize in designing and producing various drones for different areas，such as marine surveying ,rescue，transportation and so on. The particular materials cover solved weakness that traditional drones could not be used in wet weather.To meet the needs of customers ，we have invest many times and fund to design and development of products and some of products also can be customized.Our price is truly competitive.Should any of these items you are interest in , please let us know. We will happy to give yo details 。
With every good wish！Your Sincerely,nameSirs/madams, 2We glad to get your information posted on Alibaba。
com that you are in the market forUVA。
外贸邮件范文（通用3篇）
外贸邮件范文（通用3篇）外贸邮件范文篇1主动跟新买家建立联系Dear Mr. Jones:We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon.Sincerely,John Roberts对新买家要求建立业务联系的回复Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to havethe opportunity to work together with you in the future.Sincerely,.向老客户介绍公司新的产品信息Dear Mr. Jones:We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,回复对某个产品的查询Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification:Package: 1pcs/box Price: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,无法提供对方查询中所要求的产品时Dear Mr. Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,查询对方公司的产品Dear Sir or Madam:We know that you are exporters of textile fabrics.We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.Sincerely,外贸邮件范文篇2拒绝对方做独家代理商的要求Dear Mr. Jones:Thank you for your letter of 15th September.As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you.Sincerely,处理对货损的投诉Dear Mr. Jones:We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.Sincerely,外贸邮件范文篇3作为买家，认为对方报价太高Dear Mr. Jones,We acknowledge receipt of both your offer of May 6 and thesamples of Men's Shirts, and thank you for these.While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.We are looking forward to your reply,Sincerely,要求对方开立信用证Dear Mr. Jones:With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.We look forward to receiving your favorable response at an early date.Sincerely,因对方未能如期信用证而交涉Dear Mr. Jones:With reference to our Sales Confirmation No.825 dated August 10, 20xx, we regret to say that your letter of credit has notyet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 20xx, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 20xx. If we again fail to receive your L/C in time, we shall cancel our SalesConfirmation and ask you to refund to us the storage charges we have paid on your behalf.Your cooperation in this respect will be appreciated.Sincerely,。
10个回复率极高的外贸开发信模板
做外贸的朋友都知道第一步是通过各种方法找到客户的联系方式，第二步就是给客户发邮件。
那么在写开发信的时候，应该怎样写才能提高客户的回复率呢？今天，小编将为大家分享10个回复率极高的外贸开发信模板，帮助外贸朋友提高订单数。
外贸开发信模板一：Hi Sir/Madam,Glad to hear that you’re on the market for furniture,we specialize inthis field for 14 years,with the strength of ERU&USA ANTIQUEFURNITURE,with good quality and pretty competitive price.Also we have our own professional designers to meet any of your requirements.Should you have any questions,call me,let’s talk details.Best regards!Leon外贸开发信模板二：Dear purchasing manager,Hello,this Lily Lee from xxx company,our company is a professional xxmanufacturer with years‘s experience.so we want to avail ours elves ofopportunity establishing business relation with you.Please link our company web site:………….if you want to know more about our product.By the way,free sample are available.Thank you in advance!Best regards！XxxCompany name:Tel:…….Fax:…….MSN:……….Skype:………..外贸开发信模板三：Subject:XX(products name)you need/XX factory/xx good quotationDear Sirs:We glad to get your information posted on xxxxxx.that you are in themarket for XXXX.We would like to take this opportunity to introduce ourcompany and products,with the hope that we may work together in future.This is(Name)from(Company Name)which is specializing in(ProductsName)for many years.According to your information posted on xxxx,we’dlike to introduce this item for you,and its future haveXXXXXXXXXXX(products information)…..If you want to see more items,pls visit our website Should any of theseitems be of interest to you,please let us know.We will be happy to giveyou a quotation upon receipt of your detailed requirements.We look forward to hearing from you soon.Best Regards,Your name(position)company date….(NAME,ADDRESS,WEBSITE,MAIL,TEL AND FAX ETC.)外贸开发信模板四：Hey guy,XYZ trading here,exporting LANTERNS with good quality and low price in US.Call me,let’s talk details.Rgds,RickCell phone:***外贸开发信模板五：Dear Mr.Mound Klamath,Glad to get your contact info from India mart!We supply homogenizers and ice cream freezing machine with good qualityand very competitive price.Hope to be a partner of your company!E-catalog will be provided if needed.Email me or just call me directly.Thank you!Best regards,Mandy******Co.,Ltd.Add:***Tel:***Fax:***Mail:***Web:***外贸开发信模板六：To：Purchase ManagerRe:Supplier of Deep Groove ball bearingApril 29,2010Dear Sirs,It is glad to write to you with keen hope to open a businessrelationship with you.I obtained your company name and email addressfrom the Internet.Ningbo Fenghai Bearing Co.,Ltd.is a factory specialized in Deep Grooveball bearing.Our products had adopted ISO9001:2000 Quality SystemAuthorities.For more information,we would like to let you know our company web site as below.Hope to hear good news from you.Sincerely Yours,SkyExport ManagerNingbo Co.,Ltd.TEL:FAX:Email:Website外贸开发信模板七：Hi,purchasing manager.Good day!We are XXXX supplier,and we have researched&designed some new product.If you are interested in,I’ll send you our catalogue.Thanks for your valuable time.Regards.Yours,–XXX(Ms)company nameWebsite:wwwADD:XXXXXXTEL:+86 XXXXXFAX:+86 XXXXX外贸开发信模板八：Hi Kelvin,Glad to hear that you’re on the market for flashlight and other promotional items.This is C from***Ltd in China.We specialized in flashlights and premiumsfor 10 years,with the customers of Coca-Cola,Craft,Pepsi,etc.,and hopeto find a way to cooperate with you!Please find the pictures with models and different packaginginattachment.An American guy purchased this model in BIG quantitylastyear.I would like to try now,if it’s suitable for Europe.FREE SAMPLES can be sent on request.Call me,let’s talk more!Thanks and best regards,C***LtdTel:***Fax:***Mail:***外贸开发信模板九：Hi Chris,Glad to hear that you are on the market for stainless steel spinning parts.We,xxx Co.Ltd,is professional in precision machining for nearly10years,covering high precision machining parts,castingparts,metalparts,etc.Hope to establish business relationship with you!Should you want know more about our company,pls visit Any comments,that’ll be appreciated!Thanks.Best regards,Xxxxxxx Co.,Ltd.TEL:FAX:Email:外贸开发信模板十：Dear Sir or Madam,Are you interested in saving some money on importing any of the following? -High quality thickness planer-Bench planer-Combined planer&thicknesser-Woodworking machinesAll of our products are very affordable as a result of being produced inspecial economic development regions of China and we are more thanhappy to help you with the import/export process too!My contact details are below,and I would be glad to hear from you.Kind regards,Kevin ZhuSales Executive。
外贸业务全套英文Email邮件范文（转）
外贸业务全套英文Email邮件范文（转）Dear fazal：Thank you for your letter. We are supply customers energy conservation and automatic and driving products with multi-functions, such as frequency inverter, servo motor and drive, motor environmental energy saver.We take this opportunity to write to you with a view to set up friend business relations with you. My skype is teletionsales。
Yours faithfullyMichael外贸业务全套英文邮件范文（转）交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in fromall parts of the world. Reports from users confirm what we knew before it was put on themarket - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would dowell here in the U.S.A. Kindly send us further details of your prices and terms of sale. Weask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives usgreat pleasure to send along the technical information on the model together with thecatalog and price list. After studying the prices and terms of trade, you will understandwhy we are working to capacity to meet the demand. We look forward to the opportunity ofbeing of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the pricelevel in your quotation is too high for this market, If you are prepared to grant us adiscount of 10% for a quantity of 200, we would agree to your offer. You should note thatsome price cut will justify itself by an increase in business. We hope to hear from yousoon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the termssuggested. Enclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent advances in raw materials have affected the costof this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. Wemust point out that the falling market here leaves us little or no margin of profit. We mustask you for a keener price in respect to future orders. At present the best discount offeredfor a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hopeyou will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared togive your product a trial, provided you can guarantee delivery on or before the 20th ofSeptember. The enclosed order is given strictly on this condition. We reserve the right ofrefusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will makeevery possible effort to speed up delivery. We will advise you of the date of dispatch. Weare at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep.20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep.20. Please advise us by faxwhen the order has been executed.Sincerely10. 请求信用证延期Dear Sir： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipmentby the agreed date due to a strike at our factory. We are afraid that your L/C will beexpire before shipment. Therefore, please explain our situation to your customers and securetheir consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. Asrequested, we have instructed the Beijing City Commercial Bank to extend the L/C up to andincluding September 30. Please keep us abreast of any new development.通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep.20. Please advise us by faxwhen the order has been executed.交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in fromall parts of the world. Reports from users confirm what we knew before it was put on themarket - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would dowell here in the U.S.A. Kindly send us further details of your prices and terms of sale. Weask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It givesus great pleasure to send along the technical information on the model together with thecatalog and price list. After studying the prices and terms of trade, you will understandwhy we are working to capacity to meet the demand. We look forward to the opportunity ofbeing of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully.However, the pricelevel in your quotation is too high for this market, If you are prepared to grant us adiscount of 10% for a quantity of 200, we would agree to your offer. You should note thatsome price cut will justify itself by an increase in business. We hope to hear from yousoon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the termssuggested. Enclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent advances in raw materials have affected the costof this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. Wemust point out that the falling market here leaves us little or no margin of profit. We mustask you for a keener price in respect to future orders. At present the best discount offeredfor a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hopeyou will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared togive your product a trial, provided you can guarantee delivery on or before the 20th ofSeptember. The enclosed order is given strictly on this condition. We reserve theright ofrefusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will makeevery possible effort to speed up delivery. We will advise you of the date of dispatch. Weare at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep.20.Upon arrival of the L/C we will pack and ship the order asrequested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep.20. Please advise us by faxwhen the order has been executed.Sincerely10. 请求信用证延期Dear Sir： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipmentby the agreed date due to a strike at our factory. We are afraid that your L/C will beexpire before shipment. Therefore, please explain our situation to your customers and securetheir consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. Asrequested, we have instructed the Beijing City Commercial Bank to extend the L/C up to andincluding September 30. Please keep us abreast of any new development.Sincerely回复客户投诉的信函范文客户投诉我们的同事工作效率和理解能力低下：Michael:I appreciate if u get involve with Jane， she is not following po's instructions and getback to us in the same subject with difference. Last week was Vet certificates， then Billof ladings explanations，now is packaging when we are attaching all e-mail's for you andher reference which is been discussed to be use on 3 months. We want to continue and trustin oiur relationship but it's issues which has to be stop.I will appreciate if you come back to us with a determination for the future.Thanks，第一次草拟的回复如下(没发给客人)：1 Re. the balance of packagingIt’s our fault that we did not explain well and cause the confusion.When we advised 3 months in the early email， we meant to ship these packaging in 3months， and when we talked about 1 month， we meant to receive your order for these packaging in 1 month， but the ship date can be Nov.Pls advise if you will be able to place the order in 1 month or you need more time. Wewill also improve and take care in future communication. Thank you.2 Re. The communication efficiencyWe review the emails of these days. For the email back and forth， we think the mostimportant reason is because we do not know well about your company internal organization andeach person’s work scope，so sometimes we do not address the right person to clarify ourquestions，and the message we received from different people is not consistent. We got thisproblem when we got back to you for Vet and BL.Pls advise your company internal organization’s function，and we can contact the rightperson in future communication. Thank you.Apology again for any inconvenience. We will take care and improve our communication infuture.修改以后，最终发给客人的版本：1 Re. the balance of packagingSori for inconsistent info we provided and confuse you.When we advised 3 months in the early email， we meant to ship these packaging in 3months， and when we talked about 1 month， we meant to receive your order for these packaging in 1 month， but the ship date can be Nov or later.Pls advise if you will be able to place the order in 1 month? We will provide consistentinfo and prevent confusion in future. Thank you.2 Re: The communication efficiencyWe did notice it take too many back and forth communication on B/L & Vet， it sounds tome that our people don’t know well about your internalorganization， we address questionto improper people which come back inaccurate info and bring confusion to us， this createlots of unnecessary back and forth communication & make both parties loss efficiency.In order to improve communication efficiency， could you pls advise who we should address for below area;1. PO placement，PI (We notice both Mislay and Angela place Pos.)2. Any question related to PO3. logistic & Customs clearance， including import permit，Shipping document / VetDocument， etc.4. New product development5. Packaging & artwork approval6. Production sample approval7. Accounting (We suppose we should contact Michael Reid，pls double cfm)Again，apology for inconvenience. We will improve communication efficiency in future.外贸函电范文汇总【世贸人才网：国际贸易商务人才门户更新时间：2007-02-26 】【打印】【关闭】外贸函电书写基本原则一、Courtesy 礼貌语言要有礼且谦虚，及时地回信也是礼貌的表现。
非常实用的外贸开发信范文
1.Dear Sirs,We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to approach you for the establishment of trade relations with you.We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items sup pliable at present.Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements.In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage. We look forward to receiving your enquiries soon. Yours faithfully, Encl.2.Dear Mr SmithWish you enjoy a great day!I would like to introduce myself. I am Stone Lee and I represent Efront Digital Textile company in Hangzhou, China. We are glad to know that you are a large retail enterprise in USA to deal with …… I was referred by friend in USA retail business who is familiar with your corporation.As a professional manufacturer, I would like to introduce our products to you and offer you a quote.We are a manufacturer of household textile products, including chenille bedspread, Spanish bedspread, tapestry wallhanging, throw, tapestry cushion, chenille carpet, upholstery fabric and more which are all digital jacquard machine weaved by importlooms(16 in total from German and Italy). The catalogue I attached includes just some of our high quality products. Please visit our website at We have passed through ISO9001:2000;ISO14001:2004;ecological textile certification.It would be our pleasure to begin a business relationship with you and supply your stores with our quality products,.Sincerely yours,3.Dear Mr. Steven Hans,We get your name and email address from your trade lead on that you are in the market for ball pen. We would like to introduce our company and products, hope that we may build business cooperation in the future.We are factory specializing in the manufacture and export of ball pen for more than six years. We have profuse designs with series quality grade, and expressly, our price is very competitive because we are manufactory, we are the source. You are welcome to visit our website which includes our company profiles, history and something latest designs.Should any of these items be of interest to you, please let us know, We will be happy to give you details.As a very active manufactures, we develop new designs nearly every month, If you have interest in it, it`s my pleasure to offer news to you regular.Best regards,Dafu Wong4.Dears :Good day! This is Mickel from China. We are writing to you to establish long-term trade relations with you.From your company web,we get to know that your company is an influence company in your business and are dealing with razor barbed wire.We would like to take this opportunity to introduce our company and products.We are a leading company with many years' experience in wire mesh export business. Our products are razor barbed wire,which enjoy popularity in Middle East & Europe markets.You may also visit our online company introduction, which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon. Sincerely,Mickel LiuCompany:Add:Contact:Tel：Fax：URL:5 Dear Sir,This is XX from a manufacturer specializing in producing XXX in China.We have been in this industry for over 10 years,please have a look at ourwebsite:XXX,you will find there are many products same as the ones you displayed.Anyway,you could find some other items which you can also put on your market.Any inquiries on the XXX please do not hesitate to contact us.We are looking forward to establish win-win business relations with you.Many Thanks & Best Regards1.恳求建立商业关系Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply.Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。
有关外贸邮件范文
有关外贸邮件范文有关外贸邮件范文1交易的第一步向顾客推销商品Dear Sir: May 1, 20xxInquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully亲爱的先生：20xx年5月1日关于我们的新产品，鹿山地自行车，已从世界各地的调查。
从用户的报告证实了我们所知道的，在它被投放市场之前，它是最好的山地自行车。
随函寄上我们的小册子。
你的忠实的提出询价Dear Sir: Jun.1, 20xxWe received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. Weask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly亲爱的先生：1日，20xx今天我们收到了你的宣传信和小册子。
我们相信你会做的很好，在这里，在美国，请您给我们的价格和销售方面的进一步细节。
13个外贸业务常用的邮件模板，拿走不谢
13个外贸业务常用的邮件模板，拿走不谢1.回应买家砍价：Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that low price you asked for.We feel that the price listed is reasonable and has been carefully calculated and le**es me limited profit already.However, we’d like to offer you some discounts on bulk purchases.If your order is more than X pieces, we will give you a discount of xx% off.Please let me know for any further questions. Thanks.Sincerely,(name)2.客户催促下单，但产品的库存不多Dear X,Thank you for your inquiry.Yes, we h**e this item in stock. How many do you want? Right now, we only h**e X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!Best regards,(name)3.客户所要产品断货Dear X,We are sorry to inform you that thisitem is out of stock at the moment. We will contact the factory to see when they will be **ailable again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well.You can click on the following link to check them out.http://www.…Please let me know for any further questions. Thanks.Best Regards,(Your name)4.由于周末导致回复不够及时,先表示歉意（因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
11个外贸业务邮件模板及精辟分析
11个外贸业务邮件模板及精辟分析①发了开发信后客户没回音，催！Dear ***,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today Because we'll be on holiday from to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点，把你上次写给他的邮件放在下面。
如果他还是没回复，那就再重新发一遍，上面加上大写的红色或者粗体的“RE-SEND！！！”如果还是没消息，就打电话吧~,②展会上遇到客户写的开发信Hi Alex,How are you doing Glad to get your name card from HK fair.This is Sandy from ***. We specialized in Gensets, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.Hope to get good news from you! Thanks.Best regards,SandySales assistantSandy，我要说一点，你的情况和其他朋友又不一样了。
你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会！只要你把握住了，成交可能性是很大的！这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要！*客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任！如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。
外贸业务员常用的5种英文书信[大全5篇]
![外贸业务员常用的5种英文书信[大全5篇]](https://img.taocdn.com/s3/m/978823cd18e8b8f67c1cfad6195f312b3169eb64.png)
外贸业务员常用的5种英文书信[大全5篇]第一篇：外贸业务员常用的5种英文书信一、主动跟新买家建立联系Dear Mr.Jones:二、对新买家要求建立业务联系的回复Dear Mr.Jones:Dear Mr.Jones:Dear Mr.Jones:Thank you for your inquiry of 16 March.We are pleased to hear that you are interested in our product “toaster”.We've enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification: xxxxxxxPackage: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%.Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely，五、无法提供对方查询中所要求的产品时Dear Mr.Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute: .切忌主客不分或模糊。
外贸邮件大全（模版）
外贸邮件大全（模版）第一篇：外贸邮件大全（模版）1.向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world.Reports from users confirm what we knew before it was put on the market-that it is the best mountain bike available.Enclosed is our brochure.Yours faithfully2.提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today.We believe that your would do well here in the U.S.A.Kindly send us further details of your prices and terms of sale.We ask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly3.迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike.It gives us great pleasure to send along the technical information on the model together with the catalog and price list.After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.交易的契机4.如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied itcarefully.However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer.You should note that some price cut will justify itself by an increase in business.We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th.We have accepted your offer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices.You should note that the recent advances in raw materials have affected the cost of this product unfavorably.However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th.We regret that we cannot meet your terms.We must point out that the falling market here leaves us little or no margin of profit.We must ask you for a keener price in respect to future orders.At present the best discount offered for a quantity of 200 is 5%.Our current situation leaves us little room to bargain.We hope you will reconsider the offer.Truly6.正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted.We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September.The enclosed order is given strictly on this condition.We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7.确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes.We will make every possible effort to speed up delivery.We will advise you of the date of dispatch.We are at your service at all times.Sincerely8.请求开立信用证Gentlemen: June 18, 2001Thank you for your order No.599.In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor.This account shall be available until Sep.20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9.通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms.According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit forUS$ 50,000 in your favor, valid until Sep.20.Please advise us by fax when the order has been executed.Sincerely10.请求信用证延期Dear Sir： Sep.1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory.We are afraid that your L/C will be expire before shipment.Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11.同意更改信用证Gentlemen: Sept.5, 2001We received your letter today and have informed our customers of your situation.As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30.Please keep us abreast of any new development.Sincerely交易的进行12.抱怨发货迟延Dear Sirs: Sept.25, 2001Concerning our order No.599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment.We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed.We have given our customers a definite assurance that we would supply the goods by the end of September.We hope you will look into this urgent matter.Yours faithfully12a.处理客户的抱怨Gentlemen: Sept.30, 2001In response to your letter of Sept.25, we regret your complaint very much.T oday we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs.The trouble was not serious, and the vessel is now on her way.She would arrive at your place tomorrow or the next day.Truly14-1 取消订货Dear Sirs: Oct.2, 2001We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept.30.Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order.Unfortunately, our buyers cannot wait indefinitely for the units.We are sorry thatit is necessary to take such a drastic step.Sincerely14-2 谅解迟运原因Gentlemen: Oct.2, 2001We have received of your notice of delay of shipment due to mechanical troubles on the ship.We are pleased that the order is now on its way.Thank you for the notice.We are eagerly awaiting the ship's arrival.Yours faithfully交易的尾声15.货物损坏报告Dear Sirs: Oct.4, 2001Upon arrival of your shipment, the ship's agents noticed that case No.5 was damaged and notified us.The number of articles in the case is correct according to the invoice, but the following articles are broken:(List of articles)As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable.Please send us replacements for the broken articles;we await your reply in due course.Sincerely16-1.拒绝承担损坏责任Dear Sirs: Oct.8, 2001Thank you for informing us of the damaged shipment.Since the units were packed with the best of care, we can only assume that the cases were handled roughly.We therefore urge you to lodge your claim with the insurance company.Sincerely 16-2.承担赔偿责任Gentlemen: Oct.8, 2001As soon as we got your letter we got in touch with the packers and asked them to look into the matter.It appears that the fault lies with the packaging materials used.We have since corrected the mistake.We apologize for the oversight, and aresending a new delivery immediately.Sincerely交易花絮17.催要逾期货款Dear Sirs: Nov.30, 2001It has come to our attention that your payment is one month overdue.The units ordered were delivered to you on September 26 and were invoiced on September 30.Payment is due on October 30.We look forward to seeing your remittance within a week.Sincerely18.付清逾期货款Dear Sirs: Oct.3, 2001We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance.We are sorry for the inconvenience.The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.Sincerely第二篇：外贸邮件A、主动跟新买家建立联系Dear Mr.Jones:Dear Mr.Jones:We thank you for your letter dated April 8 inquiring about our leather handbags.As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference.We hope some of themmeet your taste and needs.If we can be of any further help, please feel free to let us know.Customers' inquiries are always meet with our careful attention.Sincerely，(c.)Re: SWC Sugar Dear Sirs，We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following: modity: Qingdao Superior White Crystal Sugar.2.Packing: To be packed in new gunny bag of 100kgs.each.3.Quantity: Ten thousand(10000)metric tons.4.Price: US dollars one hundred and five(US$105.00)per metric ton, Fob Qingdao.5.Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6.Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand.Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely，H、作为对方供应商，认为对方压价太低Dear Mr.Jones:We confirm having received your telex No.LT/531 of May 17, asking us to make a 10% reduction in our price for Men's Shirts.Much to our regret, we are unable to comply with your request because we have given you the lowest possible price.We can assure you that the price quoted reflects the high quality of the products.We still hope to have the opportunity to work with you and any further enquiry will receive our prompt attention.Sincerely，I、作为买家，认为对方报价太高Dear Mr.Jones，We acknowledge receipt of both your offerof May 6 and the samples of Men's Shirts, and thank you for these.While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.We are looking forward to your reply, Sincerely，J、要求对方开立信用证Dear Mr.Jones:With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time.In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.We look forward to receiving your favorable response at an early date.Sincerely，K、因对方未能如期信用证而交涉Dear Mr.Jones:With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing.This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure toabide by them will mean violation of contract.If you refer to our Sales Confirmation, you will see the clause reading:“The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice.”The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer.However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002.If we again fail to receive your L/C in time, we shall cancel our Sales Confirmation and ask you to refund to us the storage charges we have paid on your behalf.Your cooperation in this respect will be appreciated.Sincerely，L、修改信用证Dear Mr.Jones:We have received your L/C No.121/99 issued by the Yemen Bank for Reconstruction & Development for the amount of $19,720 covering 1,600 dozen Men's Shirts.After reviewing the L/C, we find that transshipment and partial shipment are not allowed.As direct steamers to your port are difficult to find, we have to ship via Hong Kong more often than not.As to partial shipment, it would be our mutual benefit because we could ship immediately whatever we have on hand instead waiting for the whole lot to be completed.We, therefore, are writing this afternoon, asking you to amend the L/C to read: “TRANSSHIPMENT AND PARTIALSHIPMENT ALLOWED”We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.Sincerely，M、延期信用证的期限Dear Mr.Jones:We thank you for your L/C for the captioned goods.We are sorry that owing to some delay on the part of our suppliers at the point of origin, we are not able to get the goods ready before the end of this month.As a result, we sent you a cable yesterday reading: L/C1415 PLSCABLE EXTENSION SHIPMENT VALIDITY 15/31 MAY RESPECTIVELY LETFOLLOWSIt is expected that the consignment will be ready for shipment in the early part of May and we are arranging to ship it on s/s “Fanyang” sailing from Dalian on or about 10th May.We are looking forward to receiving your cable extension of the above L/C thus enabling us to effect shipment of the goods in question.We thank you for your cooperation.Sincerely，N、拒绝对方做独家代理商的要求 Dear Mr.Jones:Thank you for your letter of 15th September.As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency.In our opinion, it would be better for both of us to try out a period of cooperation to see how things go.Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines.We look forward to hearing from you.Sincerely，O、指定对方为独家代理商Dear Mr.Jones:We have received your letter of the 15th and are impressed with the proposal you make.We are pleased to tell you that we have decided to entrust you with the sole agency for our Embroideries in the territory of Sweden.The Agency Agreement has been drawn up for a duration of one year, automaticallyrenewable on expiration for a similar period unless a written notice is given to the contrary.Enclosed you will find a copy of the draft.Please go over the provisions and advise us whether they meet with your approval.We shall do all in our power to assist you in establishing a mutually beneficial trade.Sincerely，P、处理对货损的投诉Dear Mr.Jones:We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing.Upon receipt of your letter, we have given this matter our immediate attention.We have studied your surveyor's report very carefully.We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you.We are therefore not responsible for the damage;but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.Sincerely，Q、处理对货物品质的投诉 Dear Mr.Jones:We very much regret to learn form your letter of 2nd March that you are not satisfied with the dress materials supplied to your order No.9578 From what you say it seems possible that some mistakes has been made in our selection of the materials meant for you and we are arranging for our Mr.Yang to call on you later this week to compare the materials supplied with the samples form which your ordered them.If it is found that our selection faulty, then you can most certainly rely on us to replace the materials.In any case, we are willing to take the materials back and, if we can not supply what you want, to cancel your order, though do this reluctantly since we have no wish to lose yourcustom.邮件技巧：我们已经及时回复了买家询盘，但似乎总是“石沉大海”：相信这是众多外贸人员常遇到的状况。
外贸邮件开发信模板
外贸邮件开发信模板
尊敬的先生/女士，
您好！我是来自ABC公司的销售经理，我非常高兴能够与您
联系。
我了解到贵公司在外贸领域拥有广阔的经验和实力，我们公司专注于提供高质量的产品和服务，我相信我们可以为贵公司带来更多商机。
根据我们的市场调研，我们发现贵公司对于[X产品/服务]有着
很大的需求。
我们公司正好拥有丰富的经验和高效的生产能力，可以按照您的要求提供定制化的解决方案。
以下是我们公司的一些优势：
1.优质产品：我们的产品经过严格的质量控制，确保每个产品
都符合国际标准。
2.竞争价格：我们与供应商建立了长期合作关系，可以获得优
惠的价格，使您在市场上有竞争力。
3.快速交货：我们拥有高效的生产和供应链管理系统，可以确
保订单按时交货。
4.专业团队：我们有一支专业的销售团队，可以提供完善的售
前和售后服务。
如果您有兴趣合作，我非常愿意提供更详细的产品信息和报价。
请让我知道您对我们产品的具体需求，以便我们能更好地为您服务。
期待与您进一步的合作。
祝好！
ABC公司销售经理
姓名。
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实用外贸邮件模板（开发篇到出货篇)外贸老司机，给大家分享多年外贸生涯中的邮件模板总结，希望对新手有所帮助。
开发篇一,针对新客户开发：个人评论：1.简短，客户一目了然，不回耽误客户时间阅读。
2.主题New Supplier吸引。
3.价格吸引，不管是真的还是假的，客户可能会联系。
4.免费样品和目录吸引。
一般客户对免费样品和目录会感兴趣的，发给对的人，基本上会回复。
主题Re: New Supplier Offer for XXX From XXXXX/ Name+DateDear XXXWe manufacture XXX products. I believe our price will be cheaper at least 10% than your current supplier for the same quality products.Free samples and E-catalog will be provided if needed.Email me or just call me directly to talk more. Thank you!Best RegardsXXXXXX开发篇二，针对联系过的老客户开发：个人评论：1.简短，可能感兴趣的产品加粗显示，不回耽误客户时间阅读。
2.主题New Offer吸引，3..免费样品吸引4. 新价格吸引（自己随便改改价格）Subject：Re: New Offer for XXX From XXXXX/ Name+DateDear XXX,Long time no your news. How are you doing these days? Hope everything goes quite well with you.Is there any inquiry about cloths, Gloves, Wrist/heel straps, Mat, Sticky mat, Chair, Tapes and some other Products ? We would like to send you free samples for most of our products. Kindly please contact us if you are interested in them.By the way, The price for some of products you inquiried was updated. Please email me back if you need to know the new price.Thanks in advance and have a nice day !Best RegardsXXXXXX不同的客户用不同的开发信，这两个是我用的最平凡的，也是最有效的。
Subject: Offer+Product Name from +Company Name/ Your Name+Date报价一标准邮件报价(针对第一次报价客户)个人评论：1.标题多次提到公司名和自己的名字，让客户记住你，这一点在后期邮件跟进中会起到非常大作用2. 第一段再次提到公司名和自己的名字，并且Manufacture 后面即使不是你们生产的，也可以这样写，因为客户希望你是manufacturer.3. 正文报价简洁，明了，价格可以加粗，很多外面人，包括一些老外贸业务员经常在报价中忘记报运费条款和付款条款，如果这个没有写，客户会再次邮件问你，这样就加长了谈判时间。
4. 最后有一个勾引，就是样品勾引，记住，每一份封邮件给客户，一定要有一个问句或者选择句，这样可以牵着客户的鼻子走。
而不是让客户牵着你的鼻子走。
Subject: Offer+Product Name from +Company Name/ Your Name+DateDear XXXThanks very much for your inquiry and interesting in our products. This's XXX,sales manager from XXXXX, manufacturer of XXX and some other products in China. Here in following is our best offer based on EX-W Terms.1)Item: Cleanroom Mat此处插入产品图片2)Size: Width 1.0m*Length 10m*T2mm3)Unit Price: USD86.3/Roll based on EX-W4)Lead time: 2-3 weeks5)Payment Terms: T/T in advance6)Packing: Standard Export Packing （或者写具体的产品包装）By the way XXX（客户名字）, Do you need samples to test ? Our samples are available for free of charge for your evaluation. Your positive early reply will be highly appreciated and thanks in advance.Best RegardsXXXXXX From XXX报价二快速报价(针对新客户)个人评论：1.标题提到公司名和自己的名字，让客户记住你，这一点在后期邮件跟进中会起到非常大作用2. 第一段再次提到自己的名字和公司名字，让客户记住你3. 正文报价简洁，条款齐全。
4. 第三段中呼唤客户的名字，让客户感觉到亲切，提到样品，直接从报价提到样品。
Subject：Re: Offer gloves From XXXXX Manufacturer/NAME+DATEDear XXXThanks very much for your inquiry and interesting in our products. This's xxx from XXXXX.We are a leading manufacturer of xxx in china.With quantity of 10,000pcs of .Our best price is USD0.69/pairs,EX-W Terms,Lead time of 1-2 weeks.By the way,XXX,Our samples are available for free of charge for your evaluation if you like.Awaiting for your feedback and thanks in advance.Best RegardsXXXX邮件跟进篇1评论：简单跟进，问题在于这份邮件什么时候发，我一般是报价后客户上班1-2小时后跟进。
如果没有回复，我会再次邮件跟进一下。
如果客户还没有回复，我会电话跟进。
即使你口语不好，或者客户说的你听不懂，你只要清楚的介绍：This is XXX speaking from XXX company. Could you please check your email and give me a reply?Subject:Re: Follow up Offer gloves From XXXXX ManufacturerDearThis is xxx,sales xxx from XXXXX,manufacture of xxx. We appreciated your enquiry about xxx via Alibaba dated on xxxx.I am writing to ask if you have received my quotation? Now I am sending it again as below. Hope you could spare your time to check if the price is workable for you. Awaiting for your feedback and thanks in advance.Best RegardsXXXXX邮件跟进篇2Subject:Ref 2nd-Follow up Offer gloves From XXXXX ManufacturerDear XXX,How are you doing today ? Hope everything goes quite well with you.I am sorry to disturb you but I'd like to have your idea about our offer for xxx products quoted as below email on Jun.th 26th. We can serve you well after knowing your comments,right? Hope there would be good cooperation between our two companies.Your prompt feedback will be highly appreciated.邮件跟进篇3Subject:Re:3rd-Follow up Offer gloves From XXXXX ManufacturerDear XXX.Is there any updated news from you about the Gloves we quoted on Jun.th 26th. Your early feedback will be greatly appreciated.By the way, XXX, Any new inquiry about xxxx, Kindly pls feel free to contact us.Thanks!一份订单下来一般需要7-11次跟进报价。
所有亲们对不同的产品，不同的客户在跟进上面要下功夫。
报价后，如果没有回复，没有电话，跟进信一定要频繁。
还可以用不同的邮箱去跟进。
邮件跟进篇4Subject: Samples available for gloves from XXX+Name.Dear XXX,This's XXX from XXXXX, manufacturer of Glvoes .Have you spared your time to check our offer below? Your prompt feedback about our offer will be highly appreciated including price,MOQ,Lead time,Payment terms.By the way xxx, Our samples can be available for free of charge for your evaluation if you like. Awaiting for your feedback and thank you inadvance.邮件跟进篇5Subject：rofessional suppler for Gloves.Dear XXX.For so many days no response from you,now I am writing to remind you about our offerfor gloves dated on July.25th. We would like to work out a better price for you after feedback by you. Any of your comments by return will be much appreciatedIt will be our big pleasure if we have the opportunity to be on service of you in near future. Looking forward to your early reply.邮件跟进篇6Subject:Re:Gloves Manufacturer XXXXX.Dear XXXLong time no news from you,How's everything going these day?I am writing to ask if the Glvoes project still open? Kindly pls keep us posted about that .Thanks. By the way XXX, any new enquiry,Pls do not hesitate and feel free to contact us.Awaiting for your feedback and thank you in advance.。