西餐厅服务用语(中英文)[1]

-It is my pleasure to …我的容幸
餐饮服务应用（一）
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西餐服务用语
2011-10-10
We should be always courteous and friendly to our guest. Here are
some examples.
西餐服务用语
2011-10-10
食品烹饪方法
Cooking Method
煮放在摄氏
100度的开水中煮.
Boiled To cook in water at 100
红烧放在有盖的锅里慢慢的烧(干)
Stewed To cook in water or juice, slowly in closed dish
Guest : How early do you open for Lunch?
Hostess: Our Lunch open from 11:30am, Madam.
Guest : Fine, I want to reserve a table for 4 at 12:30
Hostess: The reservation is for whom? Madam.
Waiter: You are welcome, I’ll be right back to serve you.
餐饮服务应用（一）
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西餐服务用语
2011-10-10
Taking a Reservation 1
Hostess: Good Morning, Coffee Garden, Alan speaking, How may I help you?
Waiter: Good Evening Sir, Would you like to have some thing to drink before
you order your food?
Guest : Do you have fruit juice?
Waiter: Yes, we have freshly squeezed orange juice, watermelon juice, and
我们应该时刻对客人保持礼貌及友善。以下为一些例句
When a guest say’s “Thank You”
You always reply
当客人答谢你时
-You are welcome
-With pleasure
-It’s my pleasure
If you need to interrupt a guest, Say
烩放在有盖的锅里,带水或汁慢慢的烧
Braised To cook slowly in covered pan
Байду номын сангаас
烘放在干热的炉中烘
Baked To cook in using dry heat
炸放在煮开的油中炸(很多的油)
Deep-fried To fry totally covered in oil or fat
smoke
烧在烘箱中或明火中烤
Roast To cook by dry heat in an oven or over an open fire
餐饮服务应用（一）
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西餐服务用语
2011-10-10
What can you say when you greet the guest
Waiter: Would you like to have anything else?
Guest: No thank you, that’s all.
Waiter: May I repeat your order, Madam?
Guest: Yes, please.
Waiter: You have ordered ……
煎放在小量的油中煎
Fried To cook in hot fat or oil
扒直接放在高热上或下中烤
Grilled To cook gravitated or over direct heat
煎放在没有油的锅中煮
Pan-fried To fry without oil or fat
Guest: For me, I am Mrs. Woods.
Hostess: Could you please spell it for me? Mrs. Woods?
Guest: Bacon please.
Waiter: What would you like to drink
Guest: Coffee please.
Waiter: Sure, would you like to have anything else?
Guest: No thanks.
卧(波) 放在没有烧开的热水(恒温)中煮
Poached To cook in water under controlled heat (not boiling water)
蒸放在蒸气中蒸
Steamed To cook by allowing steam to heat food
Guest: Red wine sauce.
Waiter: Would you like to have an appetizer?
Guest: What is your soup of the day?
Waiter: Cream of mushroom.
Guest: I would like that, please.
Guest: That’s all right
Waiter: Thank you Madam, I will be back soon to serve your order.
餐饮服务应用（一）
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西餐服务用语
2011-10-10
Taking Beverage Order
Dressing (沙拉酱)
Thousand Island (1000Island) Italian Dressing
千岛汁
意大利汁
French DressingBlue Cheese Dressing
法汁
奶酪汁
VinaigretteOlive Oil
油醋汁
Guest : Sure, I would like grilled beef tenderloin.
Waiter: How would you like your beef to be cooked?
Guest : Medium.
Waiter: What sauce would you like?
2011-10-10
The Simple Restaurant Dialogue
简单餐厅对话
Taking a Breakfast Order
Waiter: Good Morning Sir, How are you doing this Morning
Guest : Good, thank you.
-I am sorry
When a guest asks you to doing something, avoid do it without any answer, always say
当客人要求你做某事时，应先回应客人
-Yes, I will be right back
-Yes, I will bring it for you
When you want to clear the guest table / plates
当你要帮客人收盘子或清理桌面时
-May I take the plate
-May I clear the table
餐饮服务应用（一）
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西餐服务用语
Guest: I would like some orange juice.
Waiter: How would you like your eggs, Sir?
Guest: Fried eggs, over easy.
Waiter: Would you like your eggs served with ham, bacon or sausage?
炒用少量的油,高热中炒
Sauteed To cook quickly in a little hot oil or fat
醺把食物放在烟中醺,带给食物一个特别的味道
Smoked To preserve and give a special taste to meat by hanging in
橄榄油
MayonnaiseHerb
蛋黄酱
香草
Cooking Time 时间
Rare Medium Rare
二成熟
三四成熟
Medium Medium well
五成
七成
Well Done
全熟
餐饮服务应用（一）
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Waiter: My name is Jason, I will be your waiter this Morning.
Are you ready to order?
Guest : Yes, I would like to have American breakfast.
Waiter: What kind of fresh juice or fruit would you like?