英文版人力资源管理复习题及参考答案

Review Exercises

1.True/False Questions.(10×1.5=15 points)

2.Multiple Choice Questions (10×1.5=15 points)

3.Essay Questions (3×10=30 points)

4.Case Analysis (2×20=20 points)

Essay Questions:

1. Describe the roles played by line managers and human resource professionals with respect to HRM. P7-8

(1) HR professionals typically assume the four areas of responsibility:

❖Establish HRM procedures

❖Develop/choose HRM methods

❖Monitor/evaluate HR practices

❖Advise/assist managers on HRM-related matters

(2) Line managers dir ect employees’day-to-day tasks.From an HRM perspective, line managers are the main people responsible for:

❖Implementing HRM practices

❖Providing HR professionals with needed input

2. What are the 16 HRM practices that enhance a firm’s competitive advantage suggested by Professor Jeffrey Pfeffer ? P12

❖Employment security Selectivity in recruiting

❖High wage Incentive pay

❖Employee ownership Information sharing

❖Participation and empowerment Teams and job redesign

❖Training and development Cross-utilization and cross-training

❖Symbolic egalitarianism Wage compression

❖Promotion from within Long-term perspective

❖Measurement of practices Overarching philosophy

3. Discuss how job analysis lays the foundation for HRM practices that lead to competitive advantage.P45-46

(1)Laying the foundation for recruitment and selection practice

(2)Laying the foundation for Training and development programs

(3)Laying the foundation for performance appraisal forms

(4)Laying the foundation for compensation decisions

……..

4. Understand how a firm’s human resource management practices can help it gain a competitive advantage. P11 P12-17

5.Explain why and how HRP activities are conducted?P39 第3题

(1)Why

The aim of HRP is to ensure that people are available with the appropriate characteristics and skills when and where the organization needs them.

(2) How: HRM consists of the following activities

❖Demand forecasting

❖Supply forecasting

❖An HR plan is derived by combining the results of supply and demand forecasts made for each organizational job group.

6. Why is the internal supply of labor not static? How can organizations keep track of their internal supply of labor?

7. Explain how realistic job previews (RJPs) operate. Why do they appear to be an effective recruitment technique?

(1) How to use（operate）RJPs P79

❖Include descriptive information（starting salaries，average length of time to promotion，hours of work）and judgmental information（aspects that satisfy and dissatisfy employees）❖Avoid giving candidates all possible information

❖The relative emphasis you give to positive and negative information should reflect the actual balance of positive-negative factors found in the environment.

（2）RJPs improve retention rates P65-66

8. What are the pros and cons of recruiting applicants internally and externally?

内部招聘的优点

1）选任时间较为充裕，了解全面，能做到用其所长，避其所短。

2）他们对组织情况较为熟悉，了解与适应工作的过程会大大缩短，他们上任后能很快进入