酒店英语试题

高一英语酒店英语单选题50题

高一英语酒店英语单选题50题1.There are several ways to book a hotel room. You can book online, by phone or _____.A.in personB.on personC.at personD.with person答案：A。

本题考查固定短语“in person”表示“亲自”。

选项B、C、D 均为错误搭配。

2.If you want to book a room for July 15th, you can say “I want to book a room for ______.”A.fifteenth JulyB.July fifteenC.the fifteenth of JulyD.July the fifteen答案：C。

日期的正确表达是“the+序数词+of+月份”。

选项A、B、D 均为错误表达。

3.You can book a hotel room in advance to ensure you have a place to stay. “In advance” means ______.terB.earlyC.sometimesD.never答案：B。

“in advance”表示“提前”，与“early”意思相近。

选项A“later”表示“稍后”；选项C“sometimes”表示“有时”；选项D“never”表示“从不”。

4.When booking a hotel room, you need to provide your name, contact information and _____.A.arrival dateB.leaving dateC.arrive dateD.leave date答案：A。

预订酒店房间时需要提供到达日期，“arrival date”是正确表达。

选项B“leaving date”是离开日期；选项C“arrive date”和选项D“leave date”表达错误。

酒店情景英语考试试卷

酒店情景英语考试试卷一、词汇与短语（每题2分，共20分）1. 将下列单词与对应的中文释义连线。

- reservation A. 登记入住。

- check - in B. 预订。

- concierge C. 礼宾员。

2. 写出下列短语的英文表达。

- 客房服务：________________- 酒店大堂：________________- 退房时间：________________二、单项选择题（每题3分，共30分）1. When a guest arrives at the hotel, the first thing the front desk clerk usually says is:A. "How are you today?"B. "Welcome to our hotel. May I have your reservation name, please?"C. "What do you want?"2. If a guest wants to extend his stay, he can say:A. "I want to leave early."B. "I would like to stay for a few more days."C. "I don't like this room."3. The concierge is mainly responsible for:A. Cleaning the rooms.B. Helping guests with various requests such as getting tickets or making restaurant reservations.C. Cooking in the hotel restaurant.4. A guest calls the front desk and says, "I'm locked out of my room." The front desk clerk should reply:A. "It's your own fault."B. "Don't worry. We'll send someone to help you right away."C. "You should be more careful."5. When the housekeeping staff enters a guest's room for cleaning, they should first:A. Start cleaning immediately.B. Knock on the door and announce themselves.C. Open the door without any notice.6. Which of the following is a common way to ask for a wake - up call?A. "Can you give me a call in the morning?"B. "I need a wake - up call at 7:00 am, please."C. "Call me when you are free."7. If a guest complains about the noise in his room, the front desk clerk should:A. Ignore the complaint.B. Apologize and offer to change the room if possible.C. Blame the guest for being too sensitive.8. "Do you have any available rooms for tonight?" The clerk can answer:A. "Yes, we have some single rooms and double rooms available."B. "No, we are full. Go away."C. "I don't know."9. When checking out, the guest may be asked:A. "Did you enjoy your stay?"B. "Can you pay for the damages you made?"C. Both A and B.10. The phrase "room service" refers to:A. The service provided by the hotel to clean the rooms.B. The service that allows guests to order food and drinks to be delivered to their rooms.C. The service for guests to check in and out of their rooms.三、情景对话补全（每题5分，共25分）1. Guest: Good morning. I have a reservation under the name of John Smith.Clerk: ____________________________________________________Guest: Yes, for three nights.Clerk: Thank you, Mr. Smith. Here is your key card. Your room is on the 5th floor.2. Guest: I'm sorry, but I can't find the restaurant in the hotel.Clerk: ____________________________________________________Guest: Thank you very much.3. Guest: I would like to check out.Clerk: Certainly, sir. ______________________________________Guest: Here you are. (hands over the key)Clerk: Thank you. Let me check your bill.4. Guest: I'm having a problem with the TV in my room. It doesn't work.Clerk: ____________________________________________________Guest: Thank you. I'll wait for the technician.5. Guest: Can I get a late checkout?Clerk: ____________________________________________________Guest: That's great. Thank you.四、翻译题（每题3分，共15分）1. 将下列句子翻译成英语。

一、短语、句子。

（20分）（一）英译中（10分）undry service ______________2.Front Office Department________________3.I'm at your service. _____________________________4.House keeping. May I come in? __________________________5.We are looking forward to seeing you. _______________________________ （二）中译英（10分）1.客房部 ___________2.铺床__________________3.我现在要退房。

____________________________4.行李员会带您到房间。

_______________________________5.您有预订了吗？ _______________________________二、单项选择题（40分。

）1、Good morning. _______ I help you?A、WouldB、MustC、MayD、Am2、I would like to _________ a room, please.A．order B、book C、see D、look3. It’s very kind __________ you to help me.A．of B、to C、by D、for4. What’s the ________ for a double room?A. rightB. rate C、money D、for5. I would like to book a double room ________ bath.A. withB. of C、by D、for6.Excuse me, sir. You need to ________ the form.A. fill inB. fill on C、fill of D、fill for7.We are looking forward to __________ you.A. seeB. saw C、seeing D、sees 8.I'm afraid we are fully booked _______ the 5th.A. withB. of C、by D、for9.Do you want to pay _____ or _____ credit card.A. in inB. by by C、by in D、in by10.The porter will show you _______ your room.A. withB. to C、by D、for11.My flight will leave ______ 6 pm today.A. withB. on C、at D、for12.The hotel is full and there is someone ________ your room.A. takeB. To take C、takes D、taking13.Let me _______ you with your luggage.A. helpB. helping C、helps D、to help14.May I _________ the curtain?A. drawB. Turn on C、turn off D、make up15.______ the way, how long will it take to clean the room?A. WithB. On C、By D、For16.Can you __________ the air conditioning?A. drawB. Turn on C、turn off D、make up17.Do you want these shirts to be ________?A. starchB. starches C、starched D、starching18.Let me help you _______ your luggage?A. byB. with C、on D、of19.I hope you will _______ a morning call at 7:00.A. arrangeB. arranges C、arranged D、making20.I'll ask a porter to _________ your luggage.A. take careB. take care of C、take care off D、look三、连线题（每题2分,共10分）1．May I look at your passport,please? A. I’m from England.2. Where do you come from? B. Sure.3. May I have your name,please? C. On Octorber 5th.4. When are you leaving? D. Jim Brown.5. Do you have a booking here? E. Yeah, I booked a singleroom days ago.四、补全对话（10分）a. Could I keep the room until 4:30 pm?b. No problem.c. This is Mr Collins from Room 502.d. Could you help me with my luggage?e. They have booked the 5th floor.A: Good morning, Front Desk. May I help you?B: Good morning. __________A: Yes?B: My train will leave at 5 o’clock tomorrow afternoon.__________ A: Just a moment, please. … I’m sorry, sir. There is a large meeting tomorrow._________ I hope you can understand.A: __________ A porter can take care of it.B: Thank you.五、阅读（20分）Americans like to travel on their yearly holiday. Today, more and more travelers in the United States are spending nights at small houses or inns instead of hotels. They get a room for the night and the breakfast the next morning.Rooms for the night in private (私人) homes with breakfast have been popular with travelers in Europe for many years. In the past five to ten years, these bed-and-breakfast places have become popular in the United States. Many of these America’s bed-and-breakfast inns are old historic buildings. Some bed-and-breakfast inns have only a few rooms, others are much larger. Some inns do not provide telephones or televisions in the rooms, others do.Staying in a bed-and-breakfast inn is much different from staying at a hotel. Usually the cost is much less. Staying at an inn is almost like visiting someone’s home. The owners are glad to tell about the areas and the interesting places to visit. Many vacationers say that they enjoy the chance to meet local families.1. Americans like to take to a holiday trip____.A.every yearB.every seasonC.every monthD.twice a year2.Nowadays more American travellers prefer spending nights at______.A.big hotelsB.colleges and universitiesC.their relatives’ homesD. small houses and inns.3.According to the passage，which of the following is true?A.Travellers can get breakfast and lunch at small houses or inns.B.There are only a few rooms in all kinds of small inns.C.In some inns travellers can's watch TV in the rooms.D.It is more expensive to spend nights in private homes.4.Rooms for the night in local families have been popular in ____for many years.B.EuropeC.AmericaD.Africa5.Many of these America’s bed-and-breakfast inns are __________.A.old buildingsB.new buildingsC.tall buildingD.small houseRossiya HotelI read an article in the newspaper yesterday that the Hotel Rossiya in Moscow is the largest one in the world. It is a 12-story building that has 3,200 rooms. It can accommodate 6,000 guests. It has 15 restaurants and 93 lifts. About 3,000 people work in the hotel. The ballroom is known as the world’s largest. Furthermore, there is a 21-story “Presidential tower” in the central courtyard. Local residents are not allowed to live in the hotel. Foreigners are charged 16 times more than the usual very low rate charged to Russian officials.6. Which is the largest hotel in the world?A. Hilton HotelB. Trade HotelC. the Great Wall HotelD. Rossiya7. How many people can this largest hotel accommodate at one time?A. 3,200B. 6,000C. 930D. 3,0008. How many people work in this largest hotel?A. 3,200B. 6,000C. 930D. 3,0009. Which part of the hotel is known as the largest in the world?A. The Presidential tower.B. The Central courtyard.C. The Ballroom.D. The Suite.10.Foreigners have to pay __________ more than the usual rate Russianofficials pay.A. 16 timesB. 21 timesC. 12 timesD. 6 times。

酒店英语试题

酒店英语试题酒店英语试题酒店英语专业的英语试题是怎么样的呢?下面是小编为大家整理了酒店英语试题，希望能帮到大家！第一部分听力题一、请听以下4道问题，选择对应的答案。

（20分）１. A. There is no cold air coming out B. The floor is flooded C. There is no picture２. A .It`s 025-8475-8323 B. At 2:30 p.m. tomorrow C. Bill White, Room 2011３. A. The toilet doesn`t flush B. Sure, go aheadC. Please wait a few minutes４. A. Yes, I did B. About 20 minutes C. The sink is stopped up二、请根据对话内容，分别将所对应的信息进行连线。

（15分）区域时间地点１. Chinese restaurant available from 9 a.m. to 11:30 p.m. on the third floor２. Sauna opens from 8 a.m. to 9 p.m. on the second floor３. Business center open from 5:30 a.m. to 10:30 p.m.on the first floor第二部分单选题（每题5分，共50分）1.This way please. （） A.请用这种方式 B.这边请2.The first floor. （） A.1楼 B.2楼3.See you tomorrow. （）A.明天见B.下次见 4.Turn right. （） A.向左转 B.向右转 5.T ake care. （） A.保重 B.拿走 6.为您服务是我的荣幸。

（）A．It’s my pleasure. B. It’s my problem. 7.你好（初次见面）（）A．How do you dou? B. Nice to meet you! 8.对不起打扰一下。

酒店英语-题库带答案

酒店英语-题库带答案1、Half past ten 的中文对应翻译是A、 10点半B、 9点半C、 22点半答案： A2、Mrs. White的中文对应翻译是A、怀特夫人B、怀特小姐C、白色先生答案：3、A、 guest uses ______to dry hair.A. toilet paperB、 hair dryerC、 battery答案：4、我非常抱歉,用英语怎么说?A、I’m sorry very much.B、I’m terribly sorry.C、I’m terribly very sorry.答案： B5、Room Status中VC表示:A、干净的住房/占用房B、干净的空房C、脏的空房答案： B6、Room Status中 VD表示:A、干净的住房/占用房B、干净的空房C、脏的空房答案： C7、客房的DND表示:A、空房B、请勿打扰C、脏房答案： B8、Room Status中 OD 表示:A、干净的住房/占用房B、住客脏房C、脏的空房答案： B9、Room Status OOO中表示:A、干净的住房/占用房B、干净的空房C、维修的坏房答案： C10、Mrs. White的中文对应翻译是A、怀特夫人B、怀特小姐C、白色先生答案： A11、清洁房间的顺序:A、挂牌或口头告知清理房间、VIP、OD、VC、VD、DND、OOOB、 VIP、挂牌或口头告知清理房间、VD、OD、OOO、DNDC、 VIP、VD、挂牌或口头告知清理房间、、OD、OOO、DND答案：12、服务员进客房程序:A、敲门报“Housekeeping”B、按门铃敲门进房C、先报“Housekeeping”后敲门进房D、先按门铃敲门报“Housekeeping”再进房答案：13、答案：14、是在这吃还是带走英语怎么说？A、 to eat here or to go outB、 for here or to go答案： B15、巨无霸的英语A、 Large MacB、 Big MacC、 large hamburger答案： B16、甜筒的英语A、 conesB、 sweet basket答案： A17、Self-ordering kioskA、自动点餐机B、自助卡拉OK答案： A18、酒瓶上的EA、 especialB、 extra答案： A19、酒瓶上的VA、 veryB、 very old答案： A20、x.oA、 extra oldB、 20 years old答案： A21、7月1号用英语怎么说？A、 July the firstB、 June the firstC、 July one答案： A22、主管用英语怎么说？A、 SupervisorB、 CaptainC、 manager答案： A23、请大家在学习时准备一个本子，在本子上记下自己看任务点学习时做的笔记。

酒店情景英语测试--综合选择题

酒店情景英语测试--综合选择题(总3页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--酒店情景英语测试 I1.The word “reservation” equals toA.ServiceB. BookC. InvestmentD. Settle the bill2.“double room” isD.单人间 B. 标准间（配两张单人床） C. 双人间（配一张双人床） D. 三人间3.ID card isA.登记卡B. 房卡C. 信用卡D.身份证4.“walk-in guest” meansA.没有提前预定房间的客人B. 走着的客人C. 走着进来的客人D. 入住的客人5.The word “deposit” in our book refers toA.存钱B. 押金C. 取钱D. 维修6.All the words below are used in Launder Services exceptA.shrinkB. mendC. beverageD. stain7.Sichuan cuisine is and contains chili.A.sourB. sweetC. hotD. salty8.The word “cuisine” meansA.热辣的B. 菜系C. 苦干的D. 大堂吧9.The word “miscalculation “refers toA.确认B. 算账C. 结账D. 算错账10.火腿A.SausageB. hamC. hot legD. pork leg2211.Where is the washroomA.前台在哪里？B. 商店在哪里？C. 可以为我叫出租车吗？D. 洗手间在哪里？12._____________in our check-in procedures since the new manager took over.A.There are changesB. Changes have been thereC. There have been changesD. We have changes13.What should the reservation clerk says first when he/she answers the phoneA.Reservations, may I help youB. B. Welcome to our hotel.C. please come to our hotelD.Please enjoy your stay.14.Which of the following is not the tableware that usually used in western food?15.16.A.ChopsticksB. knife and forkC. dessert plateD. napkin17.请将左栏的名称和右栏翻译连线答案：44。

酒店英语笔试试卷参考答案

《酒店英语》课程试卷笔试参考答案一﹑Translate the following words and phrase into Chinese. (20 points, 1 point each.)1.客房预定2.单人间3.入住登记服务4.行李员5.打字6.收拾，整理7.开夜床服务8.洗衣房，洗衣店9.投诉，抱怨10.中餐厅11.领班12.生的，一成熟13.青蟹14.信用卡15.餐巾16.健身俱乐部17.高尔夫练习场18.跑步机19.国庆节20.美容二、Choose the best answer. (10 points, 1 point each.)1. B2.B3.A4.C5.D6. A7.B8.D9.C 10.A三、Reading Comprehension. (10 points, 2 points each.)1. B2.A3.D4.C5.B四、Put the following English sentences into Chinese. （20 points, 4 points each.）1.我想确认您的预订。

布朗夫妇订了从十月十日至十月十二日共三晚上的标准间，每晚95元。

我是芭芭拉，我们期待您的光临。

2. 很抱歉听到这些。

我们为给您的不便道歉。

3. 如果您有更多的衣服要洗，请把它放在浴室门后的洗衣袋内。

每天早上洗衣工会来取洗衣袋。

4. 很抱歉饭店现在客满了，但是我们能在二十分钟内给您安排座位。

您可以在大堂喝茶如果您喜欢，一旦有座位我们会叫您。

5.我们想品尝中国菜，但了解不多。

你能否给我们一些建议？五、Put the following Chinese sentences into English.（25 points, 5 points each.）1. What kind of room would you like?2. Housekeeping. Good morning, sir. May I clean the room now?3. What time would be convenient for you?4. May I take you order now?/Would you like to order mow?5. How do you want the steak: rare, under done, medium or well done?六、Making a dialogue according to the given situations, you should write down the conversation. （15 points.）（B:Bellman; G:Guest)B:Good evening，sir. Can I show you to your room?G:Yes，please.B: You have two suitcases and one bag. Is that correct?G:Yes，that's right.B: Is there anything breakable in your bag?G:Yes，there is a bottle of X. 0. cognac.B:Could you carry this bag，sirs? I am afraid the contents might break.G:Sure，no problem.B:Thank you，sir. May I have your room number, please?G:Room 1508.B:Thank you，sir. The elevator is this way.（The elevator door opens.)B:After you，sir.G:Thank you.（The elevator stops.)B:Watch your step，sir. And come this way，please.G:This is your room，sir.（Unlocks the door and switches on the Light.)B:May I put your suitcases here？G:Thank you.B:Here is your room key. Is this the correct number of bags？G:Yes，that's all.B:Is there anything else I can do for you，sir?G:No. Everything is fine. Thank you really.B:We are always at your service. Have a nice stay, sir.。

酒店英语考试试题汇总及答案

服务员：I’m awfully sorry . there must have been some mistake .Ido apologize for giving you the wrong dish .I’ll change it immediately for you .the crab will take 15 minutes to paper .
W:I would suggest Dynasty white wine orGreat Wall wine.
G:Dynasty,please.
2.W:Good eveing,sir.Have yougotareservation?
D:Yes,At8:00,The P etersons.
W:Could youcome withme,please?Willthistablebe all right?
7.中国菜的原则是“色，香，味，形，气”的和谐统一。The cardinal rule ofChinese food isharmony incolor,flavor, taste, shapeor even the use of utensils.
8.花椰菜是大厨的拿手好菜，值得一试。Broccoli ischefrecommendation，it veryDeliciousandworth a try.
一、更礼貌的用语(修改语句)
1.这是我们最便宜的房间。cheapest→economic
2.我们所有的房m afraidwe’ve got is….
3.Whatis you name→May I knowyou name
4.Hello,this is Huatian Hotel→Good morning,this is Huatian Hotel

酒店英语考试试题及答案

酒店英语考试试题及答案一、听力理解（共20题，每题1分，共20分）1. What is the man's phone number?2. What does the woman want to order?3. Where is the conference room located?4. When does the restaurant open for dinner?5. How long will the hotel hold the reserved room for the guest?6. What is the discount rate for hotel guests at the spa?7. What is the weather like today?8. What time does the airport shuttle leave?9. What is the man's complaint about the room?10. What is the woman's suggestion for the tour?二、单项选择（共20题，每题1分，共20分）11. A: Excuse me, could you please help me with my luggage?B: ______.A. You're welcome!B. No problem!C. I don't think so.12. The hotel offers ______ breakfast every morning for the guests.A. freeB. costlyC. limited13. The receptionist asked the guest ______.A. how long would she stayB. how long she was stayingC. how long she will stay14. A: Could you recommend a good restaurant nearby?B: ______. There are many options within walking distance.A. Sorry, I can't.B. Of course, I can.C. No, I can't.15. The fitness center is located ______ the swimming pool on the third floor.A. aboveB. belowC. beside16. A: Can I borrow a hairdryer?B: I'm sorry, all our hairdryers ______ at the moment.A. are repairingB. are being repairedC. are repaired17. The hotel provides ______ service for guests who need assistance with their luggage.A. conciergeB. housekeepingC. valet18. A: Is the hotel pet-friendly?B: Yes, ______. We allow small pets with an additional fee.A. it isB. they areC. we do19. The hotel offers a ______ of recreational activities, such as tennis and swimming.A. rangeB. choiceC. selection20. A: Excuse me, is there a 24-hour room service in this hotel?B: Yes, the room service is available ______ the clock for your convenience.A. aroundB. acrossC. throughout三、完型填空（共10题，每题1分，共10分）(A)Dear Mr. Smith,I am writing to express my 21 for the wonderful experience I had during my recent stay at your hotel. The excellent 22, comfortable accommodations, and impeccable 23 made my visit truly enjoyable.Firstly, I would like to commend the 24 staff for their exceptional service. They were always attentive and willing to assist with any 25 or concerns I had. Their friendly and professional attitude 26 me feel welcome throughout my stay.Moreover, the room I stayed in was spacious, clean, and well-appointed. The 27 bed ensured a restful sleep, and the modern amenities provided added convenience. I appreciated the attention to detail in maintaining cleanliness and comfort.Lastly, the hotel's dining options exceeded my expectations. The diverse menu offered a wide 28 of dishes, and the food was delicious. The restaurant staff was attentive and provided excellent recommendations.Overall, I am highly impressed with the quality of service and facilities at your hotel. I would not hesitate to 29 it to friends and colleagues who plan to visit the area. Thank you once again for a memorable stay.Yours sincerely,[Your Name]21. A. gratitude B. complaint C. disappointment22. A. ambiance B. accommodations C. amenities23. A. atmosphere B. attitude C. service24. A. reception B. cleaning C. restaurant25. A. questions B. reservations C. complaints26. A. made B. had C. gave27. A. comfortable B. queen-sized C. luxury28. A. assortment B. variety C. range29. A. promote B. recommend C. visit四、阅读理解（共10题，每题2分，共20分）(A)Welcome to Sunlight Resort & Spa!Experience luxury and relaxation at our five-star resort located in the heart of a tropical paradise. With stunning ocean views, world-class dining,and a wide range of amenities, your stay at Sunlight Resort & Spa will be unforgettable.Accommodations:Choose from our spacious and elegantly designed rooms, each equipped with modern amenities such as flat-screen TVs, mini-fridges, and complimentary Wi-Fi. Each room features a private balcony or terrace, providing breathtaking views of the ocean or our lush gardens.Dining:Indulge your taste buds at our on-site restaurants, offering a diverse range of culinary delights. From fresh seafood to international cuisine, there is something to satisfy every palate. Don't forget to try our signature cocktails at the poolside bar!Activities:Take advantage of our world-class facilities and activities during your stay. Unwind at our luxurious spa, enjoy a workout at the fitness center, or relax by our infinity pool. For the more adventurous, we offer snorkeling, kayaking, and guided hiking tours.Events & Conferences:Our resort is also an ideal venue for weddings, conferences, and other events. With state-of-the-art meeting rooms and an experienced event planning team, we ensure that your event is a success.Book your stay today and experience the ultimate in luxury and relaxation. We look forward to welcoming you to Sunlight Resort & Spa!30. What amenities are provided in the resort's rooms?31. What can guests enjoy at the poolside?32. What outdoor activities are available at the resort?33. What special services does the resort offer for events and conferences?34. What is the purpose of the passage?五、写作（共1题，共30分）请你以“我的理想酒店”为题，写一篇80~100词的短文。

高一英语酒店英语单选题50题

高一英语酒店英语单选题50题1.Guest: “I want to book a room. When can I check in?” Receptionist: “You can check in after 2 pm.” What time can the guest check in?A.1 pmB.2 pmC.3 pmD.4 pm答案：B。

本题考查对时间表达的理解。

题干中明确提到“You can check in after 2 pm.”，所以客人可以在下午2 点之后入住，只有选项B 符合题意。

选项A 1 点在题干提到的时间之前；选项C 和D 虽然也是下午的时间，但不是题干所要求的最早入住时间。

2.Guest: “How can I reserve a room?” Receptionist: “You can reserve by phone or online.” How many ways are there to reserve a room?A.OneB.TwoC.ThreeD.Four答案：B。

本题考查对预订方式的理解。

题干中提到“You can reserve by phone or online.”，即通过电话或者在线两种方式预订房间，所以答案是B。

选项 A 只有一种方式不符合题干；选项C 和D 多于题干所给的预订方式。

3.Guest: “I need a room for three days. From Monday to ____.”Receptionist: “Thursday.” What day is the guest's checkout day?A.TuesdayB.WednesdayC.ThursdayD.Friday答案：C。

本题考查时间的推算。

客人需要住三天，从周一开始，依次是周一、周二、周三，所以周四退房，答案是C。

选项 A 周二错误；选项B 周三错误；选项D 周五不符合三天的时间跨度。

(完整版)酒店前台英语试题

一、中翻英（共15题，每题1分，共15分）。

1、预定2、收据、收条3、签名4、可得到的、可用的5、行李6、进房7、洗衣8、豪华套房9、赔偿10、发票11、折扣12、吹风机13、毛巾14、接待处15、人民广场二、填空（共15题，每题1分，共15分）。

1、Your is 666 您的房间号码是6662、would you stay here ? 您住几个晚上？3、Please your name here . 请在这里签字。

4、This is the . 这是给您的最优惠价格。

5、The phone is right now . 电话占线。

6、I have to if there ‘s a room .我得查一下是否有房间。

7、Would you mind filling in the form ? 您填一下登记表好吗？8、May I know your payment for cash or credit card ?您的押金是用现金还是信用卡。

9、All the rooms are . 所有房间都预定过了。

10、Here is your room . 这是您的房卡。

11、What’s your opinion of our ? 您对我们的服务有什么意见吗？12、If you late 18:00 ,it should be charged half-rate如果您延至下午六点前退房，需加收半天房费。

13、We will use your credit card for 我们将用您的信用卡做个授权。

14、If you dial internal call ,please 6 first ,then the area number and the telephone number . 国内长途先拨6再加区号和电话号码。

15、We usually have high in the peak seasons .旺季时我们的客房率通常很高。

酒店工作英语试题及答案

酒店工作英语试题及答案一、选择题（每题2分，共20分）1. What is the most common way to greet a guest in a hotel?A. HelloB. Good morning/afternoon/eveningC. Hi thereD. Howdy答案：B2. Which of the following is NOT a hotel service?A. Room serviceB. Laundry serviceC. Wake-up callD. Grocery shopping答案：D3. If a guest asks for a late check-out, how should you respond?A. I'm sorry, we don't allow late check-outs.B. Let me check with the manager.C. Sure, no problem.D. That will be an extra charge.答案：B4. What does "front desk" refer to in a hotel?A. The place where guests check in and outB. The main entrance of the hotelC. The dining areaD. The reception area for VIP guests答案：A5. What is the meaning of "check-in" in a hotel context?A. To pay the billB. To register and receive a room keyC. To leave the hotelD. To request a room change答案：B6. Which of the following is a common courtesy in hotel service?A. Ignoring the guest's requestsB. Keeping a professional appearanceC. Interrupting the guest's conversationD. Using slang language with guests答案：B7. What should you do if a guest complains about the room temperature?A. Tell them to adjust it themselves.B. Apologize and offer to check the thermostat.C. Ignore the complaint.D. Charge them for a room change.答案：B8. What does "Do Not Disturb" sign mean when placed on a hotel room door?A. The guest is not in the room.B. The guest does not want to be disturbed.C. The room is under maintenance.D. The room is available for cleaning.答案：B9. What is the purpose of a "housekeeping" department in a hotel?A. To manage the hotel's budgetB. To clean and maintain guest roomsC. To handle guest complaintsD. To organize hotel events答案：B10. Which of the following is a benefit of being a hotel employee?A. Free accommodationB. Flexible working hoursC. Opportunity to meet new peopleD. Access to all hotel facilities答案：C二、填空题（每题1分，共10分）11. When a guest checks in, you should ask for their _______.答案：identification12. The term "suite" usually refers to a larger room with a separate _______ area.答案：living13. In a hotel, "concierge" is a person who provides _______ and local information.答案：information14. If a guest leaves without checking out, it is called_______.答案：walk-out15. The phrase "room rate" refers to the _______ for staying in a hotel room.答案：cost16. A "continental breakfast" typically includes _______, coffee, and juice.答案：pastries17. The "mini-bar" in a hotel room is a small refrigerator containing _______ and drinks.答案：snacks18. A "non-smoking" room is a room where _______ is not allowed.答案：smoking19. The "lobby" is the area in a hotel where guests can_______ and wait.答案：sit20. "Banquet" services in a hotel are often used for _______ and large gatherings.答案：events三、简答题（每题5分，共30分）21. What are the basic qualities of a hotel receptionist?答案：A hotel receptionist should have excellent communication skills, be polite and professional, have good knowledge of the hotel's services, and be able to handleguest inquiries efficiently.22. Explain the difference between a "single" and a "double" room in a hotel.答案：A single room is designed for one person andtypically has one bed. A double room is intended for two people and usually has either a double bed or two single beds.23. What is the role of a hotel's "bellman"?答案：A bellman assists guests with their luggage,provides directions, and may also help with other requests such as calling a taxi or giving information about the local area.24. Describe the importance of maintaining。

酒店英语考试试题

酒店英语考试试题酒店英语考试试题酒店行业是一个充满活力和竞争激烈的行业，对于从事酒店工作的人员来说，具备良好的英语能力是非常重要的。

因此，酒店英语考试成为了评估酒店从业人员英语水平的重要方式之一。

本文将为大家提供一些常见的酒店英语考试试题，帮助大家更好地准备考试。

第一部分：听力理解1. 以下哪种情况是属于一种紧急情况？A. 客人要求更换房间。

B. 客人报告房间内有小偷。

C. 客人询问酒店附近的旅游景点。

2. 请听下面的对话，回答问题。

Receptionist: Good morning, how may I help you?Guest: Good morning, I would like to check in.Receptionist: Sure, could you please fill out this form?Guest: Of course, here you go.Receptionist: Thank you. Could you also provide a valid ID?Guest: Sure, here's my passport.Receptionist: Great, your room number is 305. Enjoy your stay!根据对话内容回答以下问题：A. What does the guest want to do?B. What does the receptionist ask the guest to fill out?C. What does the guest provide as a valid ID?第二部分：口语表达1. 请回答以下问题：A. How would you greet a guest who just arrived at the hotel?B. What would you say if a guest asks for a restaurant recommendation?C. How would you apologize to a guest for a mistake made by the hotel?2. 请根据以下情景进行角色扮演：A. You are a receptionist. Greet a guest and ask for their reservation details.B. You are a guest. Check in at the hotel and ask for the Wi-Fi password.第三部分：阅读理解请阅读以下短文，回答问题。

酒店英语高级试题及答案

酒店英语高级试题及答案一、词汇题1. The guests at the hotel are usually referred to as ______.A. employeesB. residentsC. guestsD. visitors答案：C2. If you need to inform the front desk that you are leaving the hotel, you would say, "I am ______."A. checking inB. checking outC. checking upD. checking over答案：B3. The term for the person who cleans the hotel rooms is a/an ______.A. receptionistB. housekeeperC. conciergeD. bellman答案：B二、阅读理解Read the following passage and answer the questions.Passage:The Grand Hotel is renowned for its exceptional service and luxurious accommodations. Guests are greeted with a warm welcome and are provided with a variety of amenities, including a fitness center, spa, and multiple dining options. The hotel also offers a complimentary shuttle service to the airport.Questions:4. What is the Grand Hotel famous for?A. Its locationB. Its service and accommodationsC. Its architectureD. Its history答案：B5. What amenities does the Grand Hotel provide?A. A fitness center and spaB. Dining options onlyC. A shuttle service to the airportD. All of the above答案：D6. What service is complimentary at the Grand Hotel?A. The fitness centerB. The spaC. The dining optionsD. The shuttle service to the airport答案：D三、完形填空Choose the most appropriate word to complete the sentences.The concierge at the hotel is always ready to assist guests with their ______ needs, such as making restaurant reservations or arranging transportation.A. personalB. professionalC. generalD. specific答案：AGuests can enjoy a variety of ______ services, ensuring a comfortable and pleasant stay.A. leisureB. businessC. conciergeD. housekeeping答案：C四、翻译题Translate the following sentences into English.7. 酒店提供24小时客房服务。

酒店英语的期末试题及答案

酒店英语的期末试题及答案一、选择题（共25题，每题2分，共50分）1. What does the acronym "OTA" stand for in the hotel industry?A. Online Travel AgencyB. Original Travel AgreementC. Outstanding Tourism AssociationD. Onsite Training Academy答案：A2. Which of the following is NOT a typical duty of a concierge in a hotel?A. Assisting guests with travel arrangementsB. Handling luggage for guestsC. Managing hotel reservationsD. Preparing meals for guests答案：D3. What does the term "turn-down service" mean in the hotel industry?A. Introducing new guests to the hotel facilitiesB. Handling complaints and resolving issues for guestsC. Cleaning and tidying up the guest room in the eveningD. Providing additional services such as spa treatments答案：C4. Which department is responsible for handling guest check-ins and check-outs?A. HousekeepingB. Front OfficeC. Food and BeverageD. Engineering答案：B5. What does the acronym "RevPAR" stand for in the hotel industry?A. Revenue Per Available RoomB. Room Value Assessment ReportC. Reservation and Payment SystemD. Repairs and Maintenance答案：A二、填空题（共10题，每题3分，共30分）1. The process of preparing and setting up the guest rooms for new arrivals is called ________.答案：rooming2. The act of reserving a hotel room in advance is known as ________.答案：booking3. A person who travels for pleasure or leisure is called a ________.答案：tourist4. The department responsible for providing food and beverages to the guests is the ________ department.答案：Food and Beverage5. The document given to guests at check-in, containing important information about the hotel and its services, is called a ________.答案：welcome letter三、简答题（共5题，每题10分，共50分）1. Describe the typical responsibilities of a hotel front desk agent.答案：A hotel front desk agent is responsible for greeting and assisting guests during check-in and check-out, answering phone calls and inquiries, making and modifying reservations, providing information about hotel facilities and services, handling guest complaints and resolving issues, and ensuring a smooth and efficient operation of the front desk.2. Explain the concept of "yield management" in the hotel industry.答案：Yield management refers to the practice of optimizing revenue and maximizing room occupancy by adjusting room rates based on demand and availability. Hotels use various strategies to effectively manage roomrates, such as offering discounted rates during low-demand periods and increasing rates during high-demand periods. The goal is to achieve the highest possible revenue from each available room.3. What are some key differences between a full-service hotel and a limited-service hotel?答案：A full-service hotel offers a wide range of amenities and services, including multiple restaurants, room service, a fitness center, spa facilities, concierge services, and meeting/event spaces. It provides a more luxurious and comprehensive guest experience. In contrast, a limited-service hotel typically offers fewer amenities and services. It may have a basic restaurant or breakfast area, but generally does not offer room service or extensive on-site facilities. Limited-service hotels are often more budget-friendly and cater to guests seeking simple accommodations.4. What is the purpose of a hotel "night audit"?答案：The night audit is a process that reconciles the hotel's daily financial transactions and prepares the necessary reports for management and accounting purposes. It typically takes place during the late evening or early morning when guest activities are minimal. The night audit ensures the accuracy of guest charges, verifies room revenue, accounts for cash and credit card transactions, and generates reports on occupancy rates, revenue, and other financial data.5. Discuss the significance of effective communication in the hotel industry.答案：Effective communication is essential in the hotel industry as it plays a crucial role in delivering quality service and ensuring guest satisfaction. Clear and concise communication is necessary between hotel staff members to coordinate tasks, address guest requests, and resolve issues promptly. It is also vital for effective communication between hotel staff and guests, allowing for accurate understanding of guest needs and expectations. Good communication skills contribute to a positive guest experience, efficient operations, and a cohesive work environment.四、案例题（共2题，每题20分，共40分）Case 1:Imagine you are a hotel manager and a guest has approached you with a complaint about the air conditioning in their room not working properly. How would you handle the situation? Provide a step-by-step approach, including communication with the guest and appropriate actions to resolve the issue.答案：1. Listen attentively to the guest's complaint and show empathy towards their inconvenience.2. Apologize genuinely for the inconvenience caused and assure the guest that their concern will be addressed promptly.3. Communicate with the engineering department to investigate and resolve the issue with the air conditioning.4. Offer immediate alternatives, such as relocating the guest to another room with working air conditioning or providing a temporary fan to alleviate the discomfort.5. Follow up with the guest to ensure that the issue has been resolved to their satisfaction.6. Take note of the complaint and discuss it with the engineering department to prevent similar issues in the future.Case 2:As a hotel front desk agent, you receive a call from a guest who wants to extend their stay for two additional nights but mentions that they found a lower rate online. How would you handle this situation and ensure guest satisfaction?答案：1. Thank the guest for their interest in extending their stay and inquire about the lower rate they found online.2. Politely acknowledge the lower rate they have seen and express your willingness to match or beat that rate.3. Check the hotel's rate flexibility and determine if it is possible to offera lower rate without breaching any policies or agreements.4. If it is within your authority, offer the guest a discounted rate that is equal to or better than the rate they found online.5. If you do not have the authority to adjust rates, promptly escalate the issue to a supervisor or revenue manager who can make a decision.6. Throughout the conversation, demonstrate excellent customer service, actively listen to the guest's needs, and ensure they feel valued and appreciated for choosing the hotel.总结：酒店英语的期末试题及答案提供了一系列与酒店业相关的选择题、填空题、简答题和案例题，探讨了酒店行业的基本概念、职责、管理和沟通等方面知识。

酒店英语试卷

酒店英语试卷酒店英语试卷一、选择题1、When guests have lunch or dinner in the restaurant, what does the waiter say? A. Would you like something to drink? B. What would you like to order? C. Is everything to your satisfaction?D. How was the service?2、If a guest asks the price of a particular dish in the menu, what would a waiter say? A. It's three pounds and twenty-five pence. B. It's very cheap. C. It's one of our best-selling dishes. D. It contains ingredients which are not included in the price.3、When a guest complains about the service in the hotel, what should be done? A. Ignore the complaint and wait for the guest to leave. B. Argue with the guest and try to prove that the service is good. C. Apologize to the guest and try to solve the problem as soon as possible. D. Just remain silent and do nothing.4、If a guest wants to know where the nearest ATM is, what shoulda hotel employee say? A. I don't know, but you can go to the front desk and ask them. B. There is an ATM in the lobby. C. You can find it in the nearest bank. D. You need to go back to your hotel and get some cash.5、When a guest checks out of the hotel, what should be included in the service? A. Cleaning the room and making the bed. B. Giving the guest a hug and wishing them a pleasant journey. C. Handing over the bill and asking for a tip. D. Giving the guesta gift and inviting them to come again.二、填空题6、The ______（总计）amount of the bill is $100.61、The ______（投诉）department of the hotel is dealing with your complaint.611、Please ______（预订）a table for two for tonight's dinner. 6111、The ______（服务）charge is included in the price of the meal.61111、The ______（行李员）will assist you with your luggage.三、翻译题11、The hotel has a swimming pool, fitness center and beauty salon.111、The staff are friendly and helpful, especially the front desk personnel.1111、The room was clean and comfortable, but the bed was too soft for my liking.11111、The food in the hotel restaurant was excellent, but the service was rather slow.111111、We had a wonderful stay at the hotel and would definitely recommend it to friends and family.。

酒店专业英语试题及答案

酒店专业英语试题及答案一、选择题（每题2分，共20分）1. What is the most important quality for a hotel receptionist?A. Good memoryB. Excellent communication skillsC. Strong sense of directionD. Fast typing speed答案：B2. Which of the following is not a standard service provided by a luxury hotel?A. Room serviceB. Concierge serviceC. Laundry serviceD. Self-service laundry答案：D3. What does "check-in" mean in the context of a hotel?A. To leave the hotelB. To enter the hotelC. To pay for the roomD. To register and receive the room key答案：D4. Which department in a hotel is responsible for cleaning rooms?A. Front OfficeB. HousekeepingC. Food and BeverageD. Security答案：B5. What is the term used for a hotel room that is available for immediate occupancy?A. VacantB. OccupiedC. Out of orderD. Under renovation答案：A6. What is the standard way to address a guest in a formal hotel setting?A. By their first nameB. By their last nameC. By their title and last nameD. By their room number答案：C7. Which of the following is not a common amenity found in hotel rooms?A. TelevisionB. MinibarC. Swimming poolD. Safe答案：C8. What is the term for a hotel employee who assists guests with luggage and directions?A. ConciergeB. PorterC. ValetD. Bellman答案：D9. What does "no-show" refer to in the hotel industry?A. A guest who checks out earlyB. A guest who arrives lateC. A guest who does not arrive at allD. A guest who stays longer than expected答案：C10. Which of the following is not a type of hotel room?A. SingleB. DoubleC. TripleD. Quadruple答案：D二、填空题（每题1分，共10分）1. The front desk of a hotel is often referred to as the_______.答案：Front Office2. When a guest checks out, the hotel staff should _______ the room to ensure there are no damages or missing items.答案：inspect3. A hotel's _______ department is responsible for managing the hotel's finances and budget.答案：Finance4. A _______ is a type of room that can accommodate more than two guests.答案：Suite5. The _______ is the person in charge of the hotel's daily operations and is responsible for overseeing all departments. 答案：General Manager6. A hotel's _______ service is available to assist guests with making reservations and providing local information.答案：Concierge7. The _______ is the area in a hotel where guests can enjoya meal or a drink.答案：Restaurant8. A _______ is a type of room that includes a separateliving area and bedroom.答案：Junior Suite9. The _______ is the process of cleaning and preparing aroom for the next guest after a current guest has checked out. 答案：Turnover10. A _______ is a type of room that includes a kitchenette and is suitable for longer stays.答案：Studio三、简答题（每题5分，共30分）1. Explain the role of a hotel receptionist.答案：A hotel receptionist is responsible for greeting guests, checking them in and out, handling reservations, andproviding information about the hotel's services andfacilities. They also address guest inquiries and complaints, ensuring a pleasant stay for all guests.2. What are the main responsibilities of a hotel housekeeper? 答案：A hotel housekeeper is responsible for cleaning and maintaining guest rooms, ensuring they are tidy and well-stocked with amenities. They also change linens, clean bathrooms, and perform minor repairs or report larger issuesto maintenance staff.3. Describe the purpose of a hotel concierge.答案：A hotel concierge provides personalized services to guests, such as making restaurant reservations, arranging transportation, and offering local recommendations. They aimto enhance the guest experience by assisting with various needs and requests.4. What is the significance of a hotel's location in attracting guests?答案：The location of a hotel is significant in attracting guests as it can influence accessibility to tourist attractions, business centers, and transportation hubs. A convenient location can increase the hotel's appeal and contribute to guest satisfaction.5. How does a hotel maintain a high standard of cleanliness? 答案：A hotel maintains a high standard of cleanliness through regular room cleaning, use of professional cleaning equipment and products, staff training on hygiene practices, and regular inspections to ensure standards are met.6. What are。

大学酒店英语试题及答案

大学酒店英语试题及答案本试题旨在考察学生对酒店英语的掌握程度，包括听力理解、阅读理解、词汇与语法、以及写作能力。

请仔细阅读题目，并在规定的时间内完成作答。

听力部分（共20分）1. 听录音，选择正确的图片。

（每题2分，共10分）- 录音中提到了酒店的前台接待处，图片A是前台接待处，图片B是餐厅，图片C是游泳池。

- 录音中提到了酒店的客房服务，图片A是客房服务车，图片B是健身房，图片C是会议室。

- 录音中提到了酒店的商务中心，图片A是商务中心，图片B是洗衣房，图片C是酒吧。

- 录音中提到了酒店的健身房，图片A是健身房，图片B是游泳池，图片C是餐厅。

- 录音中提到了酒店的洗衣服务，图片A是洗衣房，图片B是前台接待处，图片C是会议室。

2. 听录音，回答问题。

（每题3分，共10分）- 问：酒店的早餐时间是几点开始？答：酒店的早餐时间是早上7点开始。

- 问：酒店提供哪些类型的房间？答：酒店提供单人间、双人间和套房。

- 问：酒店的无线网络覆盖范围是？答：酒店的无线网络覆盖整个酒店区域。

- 问：酒店的退房时间是什么时候？答：酒店的退房时间是中午12点前。

- 问：酒店附近有哪些旅游景点？答：酒店附近有博物馆、公园和购物中心。

阅读理解（共30分）阅读下面的文章，然后回答问题。

在酒店行业中，客户服务是至关重要的。

酒店工作人员需要具备良好的沟通技巧，以便能够理解并满足客人的需求。

此外，酒店还需要提供各种设施，如健身房、游泳池和商务中心，以确保客人在住宿期间的舒适和便利。

酒店的清洁和维护也是非常重要的，这直接影响到客人的满意度。

最后，酒店的安全管理是不容忽视的，这包括消防、防盗和紧急疏散等措施。

1. 文章提到了哪些酒店工作人员需要具备的技能？（5分）答：酒店工作人员需要具备良好的沟通技巧。

2. 文章中提到了酒店需要提供哪些设施？（5分）答：酒店需要提供健身房、游泳池和商务中心。

3. 文章中提到了酒店的哪些方面会影响客人的满意度？（5分）答：酒店的清洁和维护会影响客人的满意度。

酒店英语考试试题及答案

酒店英语考试试题及答案一、选择题（每题2分，共20分）1. What is the most common way to greet a guest in a hotel?A) HelloB) GoodbyeC) Good morning/afternoon/eveningD) How do you do2. Which of the following is NOT a hotel service?A) Room serviceB) Laundry serviceC) Wake-up callD) Car rental3. What does "check-in" mean in a hotel context?A) To leave the hotelB) To enter the hotelC) To pay the billD) To register for a room4. If a guest wants to request a late check-out, what should they say?A) "I'd like to check-out late."B) "I'd like to check-in late."C) "I'd like to stay an extra night."D) "I'd like to extend my stay."5. What is the meaning of "front desk" in a hotel?A) The place where guests registerB) The place where guests have breakfastC) The place where guests can buy souvenirsD) The place where guests can relax6. Which phrase is used to ask for a room with a sea view?A) "I'd like a room with a garden view."B) "I'd like a room with a city view."C) "I'd like a room with a mountain view."D) "I'd like a room with an ocean view."7. What does "housekeeping" refer to in a hotel?A) The department that cleans the roomsB) The department that manages the hotelC) The department that provides food and drinkD) The department that handles reservations8. If a guest needs to cancel a reservation, what should they do?A) Call the front deskB) Go to the front deskC) Email the hotelD) All of the above9. What is the meaning of "complimentary" in a hotel?A) Paid forB) Free of chargeC) DiscountedD) Exclusive10. Which of the following is a common complaint from a hotelguest?A) The room is too hotB) The room is too coldC) The room is too noisyD) All of the above二、填空题（每空1分，共10分）1. When a guest checks in, they usually need to provide their _______.2. The _______ is responsible for managing the hotel's daily operations.3. A _______ is a person who cleans and maintains the hotel rooms.4. If a guest wants to make a reservation, they can call the hotel's _______.5. The _______ is the place where guests can have meals.6. A _______ room is one that is free of charge for the guests.7. The _______ is a service that helps guests with their luggage.8. A _______ is a person who works at the front desk and assists guests.9. The _______ is the process of paying for the hotel stay and leaving the hotel.10. A _______ is a service that provides transportation for guests.三、简答题（每题5分，共20分）1. What are the basic steps for a guest to check-in at a hotel?2. Describe the role of a concierge in a hotel.3. Explain the difference between a single room and a double room.4. What are some common amenities provided by hotels?四、翻译题（每题5分，共15分）1. 请将以下句子翻译成英文：客房服务包括送餐、洗衣和熨烫服务。

酒店英语-题库带答案

酒店英语-题库带答案1、Half past ten 的中文对应翻译是A、 10点半B、 9点半C、 22点半答案： A2、Mrs. White的中文对应翻译是A、怀特夫人B、怀特小姐C、白色先生答案：3、A、 guest uses ______to dry hair.A. toilet paperB、 hair dryerC、 battery答案：4、我非常抱歉,用英语怎么说?A、I’m sorry very much.B、I’m terribly sorry.C、I’m terribly very sorry.答案： B5、Room Status中VC表示:A、干净的住房/占用房B、干净的空房C、脏的空房答案： B6、Room Status中 VD表示:A、干净的住房/占用房B、干净的空房C、脏的空房答案： C7、客房的DND表示:A、空房B、请勿打扰C、脏房答案： B8、Room Status中 OD 表示:A、干净的住房/占用房B、住客脏房C、脏的空房答案： B9、Room Status OOO中表示:A、干净的住房/占用房B、干净的空房C、维修的坏房答案： C10、Mrs. White的中文对应翻译是A、怀特夫人B、怀特小姐C、白色先生答案： A11、清洁房间的顺序:A、挂牌或口头告知清理房间、VIP、OD、VC、VD、DND、OOOB、 VIP、挂牌或口头告知清理房间、VD、OD、OOO、DNDC、 VIP、VD、挂牌或口头告知清理房间、、OD、OOO、DND答案：12、服务员进客房程序:A、敲门报“Housekeeping”B、按门铃敲门进房C、先报“Housekeeping”后敲门进房D、先按门铃敲门报“Housekeeping”再进房答案：13、答案：14、是在这吃还是带走英语怎么说？A、 to eat here or to go outB、 for here or to go答案： B15、巨无霸的英语A、 Large MacB、 Big MacC、 large hamburger答案： B16、甜筒的英语A、 conesB、 sweet basket答案： A17、Self-ordering kioskA、自动点餐机B、自助卡拉OK答案： A18、酒瓶上的EA、 especialB、 extra答案： A19、酒瓶上的VA、 veryB、 very old答案： A20、x.oA、 extra oldB、 20 years old答案： A21、7月1号用英语怎么说？A、 July the firstB、 June the firstC、 July one答案： A22、主管用英语怎么说？A、 SupervisorB、 CaptainC、 manager答案： A23、请大家在学习时准备一个本子，在本子上记下自己看任务点学习时做的笔记。