邮件中常用商务英语精编版
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is all right.很高兴告知您的方案是可行的。
索取资讯Would it be possible for you to let me know …? What is your opinion on…?对…有何意见 I wonder if you could explain ….
Seeking for reply期待回复
Zhao Yu(signature)
Principle 原则
• Know your email terms: AOB Any other business 其他事、
Reply to all, forward追加 e.g.: Please forward to A for comment.
ASAP 尽快、BCC blind carbon copy 密送、BTW By the way 顺便提一下、 CC Carbon copy 抄送、Conf.
Point listing 列表 Some known issues in this release : 1…2… 声明中
涉及的一些问题……. The current status is as following: 1…2…目前数据
如下: …… Today we would like to finish following tasks …
• Use the Right Greeting: to 关于
1.Dear/Hi/Hey+名 2.Dear Mr. / Ms. +对方姓 3. Dear Sirs，Dear Madam or Sir, To whom it may concern.
• Be polite and tactful:
We are in receipt of your email of … Thank you for your patience and cooperation/consideration. I would like- I am interested in (in stead of ”I want”)
It would be nice if you could provide a bit more information on ...
Please review at your side and advise.请核实并回复。
look forward to hearing back from you.等待您的反馈
hnical data.
• 请见附件图 片/技术数据。
• Attached/E nclosed please find
today’s meeting notes.
• 今日会议记 录见附件。
Give feedback 意见反馈
Will get back to you ASAP会尽快回复你！
Please see comments/the reply below in bold black.请见 下方粗体字体回复。
Thank you for/ Thanks for the cooperation/your assistance
感谢你的合作/支持!
Thanks
• I really appreciate the effort you all made for this sudden
and tight project.对此紧急项目中您做出的努力我表示十分感谢。
15
范文参考
• 3.意见反馈 • Dear Sir: May 15, 2010 • Thanks for your promptly response and recommendation. Please make sure the
courier特快专递、 per your request应你方要求、mail/post邮寄、dispatch发出、 submit提供、enclose附上、invoice发票、advanced samples出货前的样品、 approval核准、at your earliest convenience尽早、favorable response佳音。
Your kind assistance on this are very much appreciated.我们对
您的协助表示感谢。
• Sorry for confusion. • I apologize for the late asking but we want to make sure …
review/check核实、 comment建议回复、confirm确认、 feedbacks 反馈、Awaiting等待、 prompt response立即答复、（If you have）Any question若有任何问题、 please let me know/contact me请告知、Feel free to give comments尽管提出建议
报价
When quoting,
please state terms of
payment and time of delivery.
还不如去抢啊！
12
quote sb. a price for something
Offer 报盘
send (make, give) sb. one’s (best, lowest)
you provide details about the new bikes. Is there brand of Deer Mountain Bike? Looking forward to hearing back from you. Thanks! • Yours faithfully • 2.提议及附件 • Dear Sir: May 1, 2010 • Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm that it is the best mountain bike available. Enclosed is our brochure. • Yours faithfully
Announcing告知、索取资讯
I’m writing in regard to the problem we
mentioned .关于我方提出的问题，特此来函。
I’m writing in response to a phone call from
your side.回复你方来电，特此来函。
I am pleased to confirm that your resolution
邮件中常用商务英语
Structure 结构
• Dear Mr./Ms. Li, (salutation) •
Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you. • We look forward to meeting you.（complimentary close） • Yours sincerely,
quotation for…
subject to one’s
confirmatio n 供您确认
quote for
something at… 报价
offer sb. Something
已经是跳楼价了……
13
Thanks note 感谢信/Apology 道歉
Thanks
• Thanks in advance and best regards!再次感谢，祝好!
We reviewed the newest SCM policy and has following concerns : … 做出如下考虑:…….
Some items need your attention : …以下方面需 提请注意:…….
Here are some more questions/issues for your team:…针对你方有如下问题:…….
take (have, feel)
interest in 或enquire for 询购
Enquiries询盘
send particulars of… 告知某
人某事的详
细情况
Will you please
allow us a special
allowance/di scount 给折
扣
Hale Waihona Puke Baidusend
quotation for …对…的
My answers are in blue below.答复已标蓝。
I add some comments to the document for your reference.我就文档添加了意见,仅供参考。
Measures 给出措施
• I am proposing… I suggest that…
Describing Problems描述问题
… doesn’t work (properly /very well)
I’m having trouble (in) doing sth./with sth.
Whenever I …, nothing happens.
否决建议：We are following your instruction 已按你方指示实施；This is a very urgent matter 事出紧急；I’m afraid that’s not possible这恐怕无法达成；We can’t make/manage it then我们 完成不了。
Business 建立业务
建立业务关系We would like to introduce ourselves to you as…
建立业务关系We are willing to enter into business relations with…
We have couriered sth. per your request today by … with airway bill No....
Apology 很抱歉现在才向您咨询,但是我们需核实…
结语“Best regards," "Sincerely,"
范文参考
• 1.咨询信息 • Dear Sir: March 5, 2010 • I’m writing to enquire for your company’s new products of mountain bikes .Could
• Keep it Short and Clear: Confidential 机密、IOW In other
I am writing to enquire about …
words 换句话说、Pls. Please 请、PS
first, second, next, and finally
Postscript 附言、WRT With regard
Attachment 附件
• I enclose
the valuation report for your reference.
• 我附加了评 估报告供您
参考。
• Attach is
the design document, please review it.
• 设计文档在 附件里,请查 阅。
• Please see attached picture/tec
建议
方案
• Please refer tentative schedules as follow请参照以下暂
定计划。
• Please note and proceed accordingly.请注意并相应招办。
确保完成 • Please make sure the above happens.请确保以上能做到。
索取资讯Would it be possible for you to let me know …? What is your opinion on…?对…有何意见 I wonder if you could explain ….
Seeking for reply期待回复
Zhao Yu(signature)
Principle 原则
• Know your email terms: AOB Any other business 其他事、
Reply to all, forward追加 e.g.: Please forward to A for comment.
ASAP 尽快、BCC blind carbon copy 密送、BTW By the way 顺便提一下、 CC Carbon copy 抄送、Conf.
Point listing 列表 Some known issues in this release : 1…2… 声明中
涉及的一些问题……. The current status is as following: 1…2…目前数据
如下: …… Today we would like to finish following tasks …
• Use the Right Greeting: to 关于
1.Dear/Hi/Hey+名 2.Dear Mr. / Ms. +对方姓 3. Dear Sirs，Dear Madam or Sir, To whom it may concern.
• Be polite and tactful:
We are in receipt of your email of … Thank you for your patience and cooperation/consideration. I would like- I am interested in (in stead of ”I want”)
It would be nice if you could provide a bit more information on ...
Please review at your side and advise.请核实并回复。
look forward to hearing back from you.等待您的反馈
hnical data.
• 请见附件图 片/技术数据。
• Attached/E nclosed please find
today’s meeting notes.
• 今日会议记 录见附件。
Give feedback 意见反馈
Will get back to you ASAP会尽快回复你！
Please see comments/the reply below in bold black.请见 下方粗体字体回复。
Thank you for/ Thanks for the cooperation/your assistance
感谢你的合作/支持!
Thanks
• I really appreciate the effort you all made for this sudden
and tight project.对此紧急项目中您做出的努力我表示十分感谢。
15
范文参考
• 3.意见反馈 • Dear Sir: May 15, 2010 • Thanks for your promptly response and recommendation. Please make sure the
courier特快专递、 per your request应你方要求、mail/post邮寄、dispatch发出、 submit提供、enclose附上、invoice发票、advanced samples出货前的样品、 approval核准、at your earliest convenience尽早、favorable response佳音。
Your kind assistance on this are very much appreciated.我们对
您的协助表示感谢。
• Sorry for confusion. • I apologize for the late asking but we want to make sure …
review/check核实、 comment建议回复、confirm确认、 feedbacks 反馈、Awaiting等待、 prompt response立即答复、（If you have）Any question若有任何问题、 please let me know/contact me请告知、Feel free to give comments尽管提出建议
报价
When quoting,
please state terms of
payment and time of delivery.
还不如去抢啊！
12
quote sb. a price for something
Offer 报盘
send (make, give) sb. one’s (best, lowest)
you provide details about the new bikes. Is there brand of Deer Mountain Bike? Looking forward to hearing back from you. Thanks! • Yours faithfully • 2.提议及附件 • Dear Sir: May 1, 2010 • Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm that it is the best mountain bike available. Enclosed is our brochure. • Yours faithfully
Announcing告知、索取资讯
I’m writing in regard to the problem we
mentioned .关于我方提出的问题，特此来函。
I’m writing in response to a phone call from
your side.回复你方来电，特此来函。
I am pleased to confirm that your resolution
邮件中常用商务英语
Structure 结构
• Dear Mr./Ms. Li, (salutation) •
Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you. • We look forward to meeting you.（complimentary close） • Yours sincerely,
quotation for…
subject to one’s
confirmatio n 供您确认
quote for
something at… 报价
offer sb. Something
已经是跳楼价了……
13
Thanks note 感谢信/Apology 道歉
Thanks
• Thanks in advance and best regards!再次感谢，祝好!
We reviewed the newest SCM policy and has following concerns : … 做出如下考虑:…….
Some items need your attention : …以下方面需 提请注意:…….
Here are some more questions/issues for your team:…针对你方有如下问题:…….
take (have, feel)
interest in 或enquire for 询购
Enquiries询盘
send particulars of… 告知某
人某事的详
细情况
Will you please
allow us a special
allowance/di scount 给折
扣
Hale Waihona Puke Baidusend
quotation for …对…的
My answers are in blue below.答复已标蓝。
I add some comments to the document for your reference.我就文档添加了意见,仅供参考。
Measures 给出措施
• I am proposing… I suggest that…
Describing Problems描述问题
… doesn’t work (properly /very well)
I’m having trouble (in) doing sth./with sth.
Whenever I …, nothing happens.
否决建议：We are following your instruction 已按你方指示实施；This is a very urgent matter 事出紧急；I’m afraid that’s not possible这恐怕无法达成；We can’t make/manage it then我们 完成不了。
Business 建立业务
建立业务关系We would like to introduce ourselves to you as…
建立业务关系We are willing to enter into business relations with…
We have couriered sth. per your request today by … with airway bill No....
Apology 很抱歉现在才向您咨询,但是我们需核实…
结语“Best regards," "Sincerely,"
范文参考
• 1.咨询信息 • Dear Sir: March 5, 2010 • I’m writing to enquire for your company’s new products of mountain bikes .Could
• Keep it Short and Clear: Confidential 机密、IOW In other
I am writing to enquire about …
words 换句话说、Pls. Please 请、PS
first, second, next, and finally
Postscript 附言、WRT With regard
Attachment 附件
• I enclose
the valuation report for your reference.
• 我附加了评 估报告供您
参考。
• Attach is
the design document, please review it.
• 设计文档在 附件里,请查 阅。
• Please see attached picture/tec
建议
方案
• Please refer tentative schedules as follow请参照以下暂
定计划。
• Please note and proceed accordingly.请注意并相应招办。
确保完成 • Please make sure the above happens.请确保以上能做到。