工作报告-游戏用户体验报告

游戏用户体验报告

篇一：在游戏中评估游戏用户体验的方法

Methodologies for Evaluating Player Experience in Game Play 在游戏中评估游戏用户体验的方法

Kimberly Chu, Chui Yin Wong, and Chee Weng Khong

Universal Usability and Interaction Design (UUID) SIG,

Interface Design Department, Faculty of Creative Multimedia, Multimedia University, 63100 Cyberjaya, Selangor, Malaysia Abstract. Player experience constitutes one of the most significant factors in determining the success rate of games. Games which do not provide enormous user experience usually will not gain intense interest from players. The concept of player experience is normally interchanged with concepts such as fun, flow, fulfillment, enjoyment, engagement, satisfaction, pleasure and playability. In this paper, we reviewed, analyzed and discussed the different attributes and methodologies used to evaluate player experience for game play. We concluded the finding in a playability matrix based on an analysis of methodologies for evaluating player experience in game play. The matrix was constructed from literature analysis, which comprised of

attributes consisting of qualitative and quantitative, verbal and non-verbal, empirical and non-empirical methods.

摘要：在决定游戏是否能成功占有市场的问题上，游戏玩家的用户体验是最为关键性的因素之一。对于那些没有提供极大量的用户体验服务的游戏通常都不会引起玩家们十分密切的关注。一般来说玩家的用户体验的概念是很多概念交错的集合，比如说游戏所带给玩家的欢乐感受，使玩家心情舒畅，有成就感，有娱乐感，有参与感，有满足感，无尽的乐趣以及游戏本身的可玩性。在这篇论文当中，我们将一道回顾，分析并且讨论能够用来评估在游戏中的游戏玩家用户体验的各种不同的方法和其属性特征。基于对评估在游戏中玩家的用户体验的众多方法的分析，我们得出可玩性模型的结论。这样的模型采用文学分析的形式构建起来，这其中包括数量与质量的分析方法，言语和非言语的分析方法，经验研究和非实证研究的分析方法。

Keywords: Player experience, measurement, game play, playability.

关键词：玩家的用户体验，测量，游戏体验，可玩性。

1 Introduction

1 简介

In the past decade, game industries have been flourishing on various platforms from consoles, to personal computers (PC) to

mobile devices. The trend is also coupled with enhanced graphic processing power, advanced user interfaces and increased complexity in game play. The number of players grows exponentially due to the increased enjoyability of game play. Therefore, in Human-Computer Interaction (HCI) discipline, there are a number of research contributions, which are related to the methodologies for evaluating player experience for game play.

在过去的十年的当中，游戏产业在各种各样的平台上蓬勃发展起来，从小型游戏机到个人计算机（PC）再到移动电子设备。这种发展趋势也随着数字图像处理的能力的不断提高，也在成倍的加快步伐，不断地更新与推进游戏中用户使用界面的图形质量，增加游戏过程中内容的复杂与多样性。游戏玩家在数量上的增涨，在极大的程度上取决于这些游戏的娱乐性的加强。因此，在人与计算机交互（HCI）的这个领域,已

经有数量极为庞大的研究报告为人机交互的发展做出了大量贡献，这些研究报告都是关乎于评估游戏中玩家的用户体验的方法的。

The concept of player experience is often interchangeable with other concepts, such as fun, flow, fulfillment, engagement, satisfaction, pleasure and playability. Player experience does not depend on a particular mode of emotion, but encompass a wide variety of emotions that contribute to game player experience.