外贸13种询盘回复模板
外贸询盘话术
外贸询盘话术
1. “嘿,咱可别一上来就问价格呀,那多生硬!就好比你去相亲,
直接问人家工资多少,合适不?”
2. “咱得先唠唠家常呀,问问对方最近咋样,这就像朋友聊天一样
自然,懂不?”
3. “你说你直接要人家报最低价格,人家能乐意吗?这不是逼人嘛!”
4. “哎呀呀,要多夸夸人家产品好呀,谁不喜欢听好听的呢,就像
咱被夸了也高兴呀!”
5. “别老是自己说个不停呀,也得听听人家咋说,这跟聊天一样,
有来有往才行呀!”
6. “你想想,你要是态度冷冰冰的,人家能热情回应你吗?这不是
自找没趣嘛!”
7. “咱得表现出咱的诚意呀,就像追求喜欢的人一样,得用心呀!”
8. “可别问些傻傻的问题哦,不然人家会觉得你不专业的,这多尴
尬呀!”
9. “要让人家觉得你是真的感兴趣,而不是随便问问,懂不懂呀你!”
10. “别把询盘搞得那么严肃嘛,轻松点,就像和朋友聊天谈生意一样!”
结论:外贸询盘话术很重要,要用恰当、自然、有诚意的方式去和对方沟通,这样才能取得好的效果。
外贸13种询盘回复模板
外贸13种询盘回复模板尊敬的客户1.产品询盘回复模板:尊敬的先生/女士非常感谢您对我们产品的关注。
我们很高兴告诉您,我们可以提供您所需要的产品,并且您可以根据以下信息进行参考:产品名称:产品规格:数量:交货地点:交货时间:其他特殊要求:请告诉我们您对以上信息的想法,我们将为您提供详细报价和更多相关信息。
2.价格询盘回复模板:尊敬的先生/女士非常感谢您对我们产品价格的关注。
我们很高兴为您提供以下报价:产品名称:产品规格:数量:报价(单价/总价):交货地点:交货时间:其他特殊要求:请告诉我们您对以上报价的想法,我们将尽最大努力满足您的需求并提供物有所值的产品。
3.样品询盘回复模板:尊敬的先生/女士非常感谢您对我们样品的关注。
我们愿意提供样品,并且您可以根据以下信息进行参考:样品名称:样品规格:样品费用:样品快递费用:发货时间:付款方式:4.付款询盘回复模板:尊敬的先生/女士非常感谢您对我们付款方式的关注。
我们可以接受以下付款方式:付款方式1:付款方式2:付款方式3:付款方式4:请告诉我们您更喜欢的付款方式,以便我们进行更进一步的讨论和安排。
5.包装询盘回复模板:尊敬的先生/女士非常感谢您对我们产品包装的关注。
我们可以提供以下包装方式:包装方式1:包装方式2:包装方式3:包装方式4:请告诉我们您更喜欢的包装方式,以便我们进行更进一步的讨论和安排。
6.交货时间询盘回复模板:尊敬的先生/女士非常感谢您对我们交货时间的关注。
根据您的需求,我们可以提供以下交货时间选择:选择1:选择2:选择3:选择4:请告诉我们您更喜欢的交货时间,以便我们进行更进一步的讨论和安排。
7.订单确认询盘回复模板:尊敬的先生/女士非常感谢您对我们的订单的关注。
我们已收到您的订单,并且将进行如下确认:订单号:产品名称:数量:交货地点:交货时间:其他特殊要求:请确认以上信息是否与您所期望的一致,以便我们继续为您安排后续工作。
8.发货通知询盘回复模板:尊敬的先生/女士非常感谢您的订单,并且我们将在以下时间安排发货:发货日期:发货产品名称:发货数量:发货地点:快递公司名称及单号:9.质量保证询盘回复模板:尊敬的先生/女士非常感谢您对我们质量保证的关注。
国际站询盘回复范文(共22篇)
国际站询盘回复范文(共22篇)Dear ___,we have got your order of......The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest Regards已付款订单的回复:Dear ___,I am very glad to hear from you. The biggest size we have is39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.We are looking forward to getting your early reply.Best Regards客户投诉产品质量有问题Dear customer,I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!Dear friend,Best Regards订单完成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards未付款询盘回复:Dear ,we have got your order of......The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest Regards已付款订单的回复:Dear ,I am very glad to hear from you. The biggest size we have is39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.We are looking forward to getting your early reply.Best Regards客户投诉产品质量有问题Dear customer,I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!Dear friend,Best Regards订单完成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards1. I write you to ask about… ― 我来信是询问……I write you to ask about Melon Seeds, first and second quality.我来信是询问有关一级品和二级品瓜子的价格。
外贸英语函电的询盘及回复
外贸英语函电的询盘及回复第一步:发送询盘Dear [Supplier's Name],1. Product Specifications: Please provide detailed specifications, such as dimensions, materials used, and any other relevant information or certifications.2. Price: Kindly provide your price list, including any available discounts for bulk orders or long-term cooperation.3. Minimum Order Quantity: Please let us know your minimum order quantity, as well as any requirements or restrictions.Additionally, if you have any catalogs, brochures, or samples available, we would greatly appreciate receiving them to better understand the quality and features of your products.Thank you for your attention, and we await your prompt response.Yours sincerely,[Your Name][Your Position][Your Contact Information]第二步:回复询盘Dear [Your Name],Thank you for your inquiry regarding our products. We are pleased to provide you with the requested information and hope that our offerings meet your requirements. Please find below the details you have requested:1. Product Specifications:- Dimensions: [Provide exact measurements]- Materials Used: [Specify the materials used]- Certifications: [If applicable, list any relevant certifications or quality assurance]2. Price:3. Minimum Order Quantity:Thank you for considering us as your potential supplier. We look forward to the possibility of working together and establishing a mutually beneficial business relationship.Yours sincerely,[Supplier's Name][Supplier's Position][Supplier's Contact Information]第三步:询盘回复和商务洽谈Dear [Supplier's Name],We would like to request samples of the following products for further examination and evaluation:1. Product 1: [Provide product name and description]2. Product 2: [Provide product name and description]Thank you once again for your prompt attention and cooperation.Yours sincerely,[Your Name][Your Position][Your Contact Information]第四步:邮寄样品Dear [Your Name],We appreciate your interest in our products and your intention to evaluate their quality further. Please find below the details regarding the sample shipment:1. Sample Costs: The samples requested are available at a cost of [Specify the cost per unit] per piece. The total cost for the requested samples, including shipping charges, amounts to [Specify the total cost].2. Payment: Kindly arrange the payment through [Specify your preferred payment method, such as bank transfer or PayPal].Please confirm your agreement to the aforementioned terms, as well as the shipping details and payment method. Upon receipt of your confirmation and payment, we will expedite the shipment process.Thank you for your cooperation, and we look forward to receiving your confirmation and initiating the sample delivery.Yours sincerely,[Supplier's Name][Supplier's Position]。
外贸询盘回复模板
新客户的主题建议写:we want to be your supplier for xxxxx(t-shirt, polo shirt, hoody )Dear Miss Pamela, 主题:cata. for your ref.Thank you for your inquiry.The latest cata. attached, for your ref. our MOQ is 1000pcs. The price and the delivery time depend on your qty.Would you like to tell me more about your business type? Are you professional buyer?Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for your confirm it.We can also make it by your sample and ideals. ( check quality)Dear Sirs,(询盘)We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles.We avail ourselves of this opportunity to approach you for the establishment of trade relations with you.We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items suppliable at present.Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements.In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage.We look forward to receiving your enquiries soon.Yours faithfully,purchase more, discount moreThe more order, the lower priceIf you have a big order, I will give you a discount as soon as I can.Thank you for your inquiry.The price depends on your quantity, purchase more, discount more.Our quotation about this t shirt is X dollars for one unit.Do you have your unique logo needed print on the chest or anywhere?You can send it to me and we will make the design for you confirm it.Or if you have your own ideal or sample, we can also make it for you. We would like to have your order.Your kind comments of our products are highly appreciated!(寄样品后回复)It is regret that I haven’t received any information from your side.May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.As we don’t w ant to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you. Waiting for your kindly reply.This is Allen. Sorry to bother you again, sending this email is just want to check with you if you receive my last email on 28th April.Any questions please feel free to contact me.Waiting for your soon reply.(邮件发过后没有消息)Thank you for your inquiry. We are pleased to hear that you are interested in our product t shirts.We've enclosed the photo and detailed information of the product for your reference:1) Material: xxxxxx% cotton, 1xxxxxxgsm, jersey2) Color: xxxxxxxxxx, as your request3) Size: as your request4) Pattern: xxxxx5) Print: (screen printing, digital printing, heat-transfer printing act)6) Packing: one pc per poly bag, 50-100pcs per carton or base on your request8) Sample day: 7days9) Sample charge: 150USD (it is including the freight cost to your side by Express and will be refunded once the order confirmed)10) MOQ: 1000pcs per style per color11) Production time: 35-40days12) Payment: T/T or L/C etc.13) Price: FOB shanghai /Shenzhen $XXX USD(初次回复详情)We see you don’t pay, what reason be excuse me? There is something we need to help you? Hope you tell us, we can improve the service quality and better products.Product advantages. Manufacturer of xxx/Supplier of xxx. To xxx (开发信标题)帐户 ohyounggarment密码 oy123321Baby Clothes寄样品要对方出(到付)的委婉邮件Hi,Thank you so much for your kind reply.Sure, sample will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I will inform you the tracking number after parcel picked!Please contact me if further questions.Thank you!Best regards,客户嫌价格高时回复Dear,Thank you so much fo r your kind mail.Sure, our products with top quality, and think all of them meet the quality level in your local market. If the price not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3% because of the material saved!All the luminosity and the body look the same! I think it’s work able for both of us. Any comments?Best regards,发了PI后客户没有回信。
外贸询盘跟进用英语回答10篇对话
问是否接到询盘1.是A:hello, this is ***. may i speak to ****?B:***speakingA:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it?B:yesA:how you feel about our quotation,your any comment we are very appreciate.B:the price is high.A:could you tell me your target price,we will do our best effort reach your target price and guarantee high quality.A:ok,i will think about it.B:thank you very much,you can contact me any time.And I'll keep contact you too,pls be patient with me.A:thanksB:goodbye.2.否A:hello, this is ***. may i speak to ****?B:***speakingA:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it?B:sorry,i haven't received your quoteA:ok,i will send the quote to you later,pls check your email.and chould you kindly tell me how you feel about our quote,i will be very appreciate. B:okA:thanks,I'll be looking forwad to hearing from you.Good-bye.3.客户不在a:hello, this is ****. may i speak to ****?b:yes,one moment please. i'll get her for you.a: thank you.b: i'm sorry, she's not at her room right now.a:(有急事时要手机号码表达方法: It's urgent. Could I have her mobilephone number?)b:*********(没有)a:oh, i'll call her again. It's kind of you.bye(thanks you too,bye)问客人是否收到货物4.是A:hello, this is ***. may i speak to ****?B:***speakingA:i am *** from yiwu juzhi jewelry factory,i send products to you on ** june,have you received it?B:yes.A:great,so how you think about our products,your any comment we are appreciate.B:your products are ok,but the quality is not as good as i expect. A:thanks your comment,we will improve our quality next time.hope we can have a long cooperation.B:yes,we will do more business in the future.A:great, have a cordial working relationship,goodbye5.已经买过货物,一段时间没有新单A:hello, this is ***. Is that ****?B:***SpeakingA:i am *** from yiwu juzhi jewelry factory,You have bought 100pcs gold plated rings from us.do you remember me?B:yesA:do you sale well,how your customers think about our products,welcome your any advise.Our factory will try our best to satisfy each client. B:thanks,your products' quality not bad,but i expect you can do better next time.A:thanks your advice,we will improve,and do better and better.may i know which kind of jewelry is your main business?B:rings and earringsA:all styles?B:yes,but i prefer The European style.A:ok.i get it.i will recommend some styles to you,and when we have new product i will send them by email.B:thanks,i always look for new jewelry for my shop.A:that's great,thanks for your time,goodbye6.客户不回复邮件A:this is *** may I speak to ****?B:*** speakingA:Hello ***,I calling to you want to know have you received my last email? B:YesA:can you tell me how do you think about it ?B:It's...A:ok,Pls send me a eamilB:OKA:Thank you7.催客户打钱发货A.hello,this is ***,can I speak to ****?B.yes,****speaking.A.hi,dear ***,this is ***,I call you for the order,your goods areready,and we will send them to you,but we still not received your balance, So I want to confirm when you can make it.B.thank you for you calling,I will arrange it right now!A.thank you ,dear ***,and when we received the balance,we will arrange the shipment,if you make the payment,let me know,ok?Thank you again,bye!B.ok,bye!8.请客人确认样品A.hello,this is ***,can I speak to ****?B.yes,pls speaking.A.hi,dear ***,this is ***,I call you for the order sample,your sample have prepared,and I have send the picture to your email,pls check it ,and if it is ok,we will arrange the bulk goods produce,and if there are somewhere to modify,pls kinly let me know,and we will modify the sample as you request,ok?B.ok,thank you for your calling,I will check my email now,and I will send you my decision,ok?A.thank you dear***,and I am waiting your email!B.ok.thank you too,bye.A.bye.9.给客人推荐新品A.hello,this is ***,can I speak to ****?B.yes,pls speakingA.hi,dear ***,this is ***,I call you to tell you that we have some new design ,and they sell good now,so I send the style to you,hope you like it too,if you have any question,let me know,ok?B.ok,thank you for your good news,if we like it,we will let you know,ok?A.ok.i have send them to your email,you can check it,thank you for your time,Bye!A.bye,best wishes to you.10.订单过程中出现问题A.hello,this is ***,can I speak to ****?B.yes, ***speakingA. .hi,dear ***,this is ***,I call you to tell you details about the order we are producing now.the material of the goods have some trouble,we have ordered from the material from the factory,but they told me today they will delay the delivery time,so I am afraid we will delay 3days send the goods to you,I am sorry about that,but hope you can understand us!B.it is a bad news,but we hope you can send the goods as soon as you can ,ok?A.ok,thank you for your understand,we will do our best to meet your needs,ok?B.ok,thank you for your honest,bye A.bye。
询盘回复模板
询盘回复最全版收到询盘后1.收到HPL询盘Dear friend,Thanks for your enquiry about our products.Now could you tell me your more information you need?then I quota you soon base on your details .1.Do you need laminate compact board or chemical board? As you know, laminate board don't have chemical-resistant speciality.2. Which size and the thickness is?Looking forward to hearing from you.Best regards with thanks.Sammul2.收到Locker询盘Hi friend,How are you?Thanks very much for your inquiry of our HPL fireproof locker. This is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of HPL fireproof locker.The price is according to open area computation, so I have some questions need to confirm with you, please help, thanks in advance. 1). What color do you want?2).Please advise me the detail size of the locker, such as length ,width ,height, thickness, thanks.3). How many units do you want?We will quote the best price to you after received your further information.If it's convenient for you can send a modality picture to my E-mail. The next is a model figure.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.收到户外板询盘Hi May,Nice day!Glad to receive your enquiry about the wall cladding.Now attach our wall cladding catalogue ,please check!If you have the draft for the wall project,please show me,then quota you s oon base on the detailsLooking forward to hearing from you.Best regards with thanks.Sammul4.收到柜子询盘Dear Alisa,We are so pleased to receive your inquiry about our locker. Enclosed is our quotation, please kindly check the attachment. If you need further information, please contact us. We will try our best to meet your requirements.Thank you.Sammul5.收到台面询盘Dear Heidi,Nice day! Thanks for your inquiry.Do you like indoor table top or for outdoor use? Could you tell me the size you need or your own design?After you confirmed with the size and quantity. the best price will send you soon.Waiting for your reply.Best regardsSammul第一次不回1.Hi Kevin,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.Sammul2.Dear Jason,How are you recently?My name is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of Fire-Resistant board, High Pressure Laminates, Chemical resistant boards, Toilet Cubicles and Lockers .Before, I have received your inquiry about cabinet locker and toilet cubicle. Excuse me, your company in first you need cabinet locker or toilet cubicle, please contact me if you require, we will quote the best price to you after received your further information. Thanks.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.Hi Mike,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsSammul第二次不回1.Hi Abbort,Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Sammul2.Hi Jane,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you.Sammul很久没回复跟进Hi friend,How are you recently? It is a long time to haven't heard from you .Can you tell me how the product you need is going? If you have other questions, please contact me .Wait for your good news.Have a nice day!Sammul1.柜子很久没回复跟进Dear Tom,How are you? Hope everything is ok with you all long. I am writing forkeeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of locker? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul2.HPL跟进Dear friend,How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of hpl sheet? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul3.隔断跟进Dear friend,How are you? Hope everything is ok with you all long.I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of toilet partition? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul4.Dear Sandy,How are you.We are writing for keep in touch with you for long term business. If you have any new inquiry for locker or hpl furniture, welcome contact us. Your any email will get our prompt attention.Your SincerelySammul5.新年祝福Dear Client,The Chinese New Year is coming. We will have a long time holiday since 10th Feb to 26th Feb 2015.If you have any order before that, please contact us soon. We will arrange production in short time.Your SincerelySammulDear Froilan,Thank you so much for all of your business support. Wish you Happy Family and Merry Christmas.Best regardsSammul6.端午节祝福Dear friend,Happy Dragon Boat Festival!Wish you everything goes well, healthy body, a happy family. Sincerely,Sammul。
询盘回复话术
询盘回复话术1.感谢您的询问,我们很高兴能为您提供服务。
2.您好,我们已经收到了您的询盘,谢谢。
3.非常感谢您对我们公司的关注,我们会尽快回复您。
4.您的询盘已经收到,我们会尽快联系您提供更详细的信息。
5.非常感谢您对我们公司感兴趣,我们会尽快回复您的询盘。
6.您好,感谢您对我们公司所表现的信任和支持。
7.我们承诺会在24小时内回复您的询盘,感谢您的耐心等待。
8.我们已经收到了您的询盘,并正积极地研究和确认您的需求。
9.内部团队已经开始为您的询盘提供最佳解决方案。
10.我们会尽快给您反馈,以便进一步讨论如何更好地推进合作。
11.我们会尽快答复您的询盘,并提供最好的解决方案。
12.感谢您的询盘,我们会竭尽所能为您提供最佳的解决方案。
13.我们非常重视您的询盘,并相信我们可以为您提供最好的解决方案。
14.您的询盘已经引起了我们的重视,我们期待能在未来的合作中为您服务。
15.我们非常感谢您选择我们公司,并期待能与您一起展开合作。
16.为了更好地理解您的需求,我们需要进一步了解您的业务模式及目的。
17.我们会与您密切合作,并在合适的时间提供最佳的支持。
18.我们的团队正在积极地寻找最佳的解决方案,以满足您对我们的要求。
19.您放心,我们会为您提供最专业的服务并提供最佳的解决方案。
20.我们期待能与您建立长期的合作关系,共创双赢。
21.非常感谢您对我们公司的询盘,我们会耐心地为您解答所有的问题。
22.我们的所有部门都已经开始积极协作,以满足您的要求。
23.我们会根据您的需求及时提供最佳的解决方案。
24.您的请求已被纳入我们的工作计划,并将尽快处理您的需求。
25.您的询盘已经被我们记录,并将第一时间给您回复相关信息。
外贸13种询盘回复模板
催促下单,库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货 (out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意,因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
外贸询盘回复-已有供应商的回复
如果客户说有自己的供应商了,可以这样回复:1)I'm happy that you have a good relationship with your current vendor already. Does they bring you 100% the results you are expecting or are there still areas where value can be added? 开门见山,很高兴你们已经和现有的供应商保持良好的合作关系了。
他们是否100%符合您期望?还是我们还有什么空间可以补充上的?因为你不知道客户现在是否和他的供应商存在合作痛点?2)At this point, I'm not asking you to rip anything out. We'd just like the opportunity to show you how we're different and how we've provided additional value to our c lients. I can present you some case we've done for our other clients. 表达现在没有想从你这拿走什么,只是想能否给予机会展示一些案例,来证明我们公司也很有竞争力,一直在为我们的客户带来价值。
3)Have they ever let you down? Are you looking for a more reliable vendor you can have confidence in. If possible, we can schedule a follow up call. 如果你的公司特别有实力,并且了解到你们远胜于竞争对手,可以直接自信和客户这么说,请求是否可以电话细谈。
外贸询盘回复范文
外贸询盘回复范文一、产品询问询盘回复。
主题:关于[产品名称]的回复。
尊敬的[客户姓名]:您好!哇,看到您对我们的[产品名称]感兴趣,简直就像在沉闷的外贸世界里看到了一道亮光呢!您想了解的这个[产品名称]啊,它可是我们的明星产品。
我们有好几种不同的规格来满足各种需求。
比如说,最小规格的[具体最小规格]适合一些小型项目或者空间有限的地方使用,就像给精致的小盒子配上一把合适的小锁一样;而最大规格的[具体最大规格]呢,那就是为大型工程或者对量需求很大的客户准备的,就像是为宏伟的城堡打造一扇巨大而坚固的门。
在质量方面,您大可放心。
我们的产品是通过[质量认证名称]认证的,这个认证可严格啦,就像一个超级严厉的考官,只有最优秀的产品才能通过。
生产过程中,我们有一套超级严谨的质量控制体系,从原材料的选择开始就像挑钻石一样精心,到最后的成品检验,就像是给公主选礼服一样细致,绝对不会让有瑕疵的产品溜出去。
至于价格嘛,这得根据您具体的需求量和所选的规格来定。
如果您的订单量比较大,那我们肯定能给您一个非常优惠的价格,就像批发水果一样,买得多就更划算啦。
您大概的需求量是多少呢?期待您的进一步消息,希望我们能达成一笔超棒的交易!祝您生活愉快![您的名字][公司名称][日期]二、价格询盘回复。
主题:关于[产品名称]价格的回复。
嗨,[客户姓名]!您的询盘就像一阵及时雨落在我面前呢!咱们先来说说这个[产品名称]的价格。
您知道吗,这价格就像一个神秘的宝藏,有很多因素在影响它。
像原材料价格的波动啊,就像海上的风浪一样不稳定,有时候涨得让人心惊肉跳,有时候又降得让人惊喜万分。
而且不同的配置、不同的数量,都会让这个价格宝藏的地图发生变化。
如果您要的是基本配置的[产品名称],而且数量在[最小起订量]左右,那价格大概是[X]美元/件。
不过呢,如果您能把订单量提高到[较大数量],那我就可以像魔术师一样,把价格变到[X 折扣金额]美元/件,这个折扣就像是我们给您的特别奖励,感谢您对我们产品的厚爱。
外贸询盘回复技巧和话术
外贸询盘回复技巧和话术1.非常感谢您的询盘,我们对贵公司对我们产品的关注表示非常高兴。
2.首先,请告诉我们您对我们产品的要求和详细说明。
3.请问您对我们的产品是否有任何特殊要求?4.我们非常愿意为您提供有竞争力的报价。
5.我们的产品具有高质量和竞争力价格,适合您的市场需求。
6.我们将充分满足您的需求,确保产品的质量和交货时间。
7.请告诉我们您所在国家/地区的具体进口政策和要求。
8.我们可以为您提供产品样品以供评估和确认。
9.我们的产品通过了国际质量认证,并获得了良好的市场反馈。
10.我们的产品在国际市场上享有良好的声誉和口碑。
11.如果您有任何具体的问题或疑虑,请随时告诉我们。
12.我们可以根据您的要求定制产品。
13.我们将提供完整的售后服务和技术支持。
14.请告诉我们您的订单量和交货要求。
15.我们将竭诚为您提供最佳的价格和服务。
16.我们期待能够与您建立长期合作关系。
17.我们将及时为您提供报价和交货信息。
18.我们的产品在质量和价格上具有优势。
19.我们已经成功地与许多国际客户建立了合作关系。
20.我们将尽力满足您的需求并提供最优质的产品。
21.我们可以根据您的要求提供不同规格和尺寸的产品。
22.我们有丰富的生产经验和技术专长。
23.我们欢迎您参观我们的工厂,了解我们的生产能力。
24.我们将根据您的订单量和要求提供最短的交货时间。
25.我们将为您提供专业的物流支持和安排。
26.我们有各种付款方式可供选择。
27.我们将提供详细的包装和装运信息。
28.我们将为您提供产品的参考价格,具体价格根据订单量而定。
29.我们将为您提供最新的产品目录和信息。
30.我们欢迎您提供更多的详细要求和询问。
31.我们将按照国际贸易惯例和标准进行业务合作。
32.我们将确保您的订单得到及时处理和跟踪。
33.我们将尽全力满足您的质量要求和要求。
34.我们将保证产品的及时交付和提供最佳的售后服务。
35.我们的产品在性能和可靠性方面具有优势。
回复询盘的英文范文(共13篇)
回复询盘的英文范文(共13篇)(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。
文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!回复询盘的英文范文(共13篇)回复询盘的英文范文第1篇I am very glad to reply to yo inquiry of May 4th.We have replied to yo letter of May 5th, informing us that we have received yo reply of June 5th.We are very happy to reply to you on May 10th.I would like to say that I have received yo letter of May 7th.As a reply to yo letter of 10th, I would like to make the following reply to yo letter of May 5th In response to yo letter of February 8, I would like to inform you of yo reply of February 8.I would like to reply to yo letter of February 8.We regret to inform you that we are sorry to draw yo attention.We are very sorry to announce that we are very sorry to inform you.We are very sorry to inform you that we are very sorry to inform you I have to inform you here.Its a pity.I have to inform you.Unfortunately, I have to inform you.We have to regret and reluctantly inform you.This matter has had a pfound impact on us.Unfortunately,we have to announce you, which makes me very sad.I have to say, Im sorry to have to announce you.Im sorry to announce you We are very sorry to know that we are very sorryto hear that.We are very sorry to learn that, we are sorry to hear that we are sorry to receive yo information.We are sorry to learn that we are very grateful for yo inquiry of May 10.We are very grateful for yo inquiry of May 10.We are very grateful for yo inquiry of May 10, Thank you for yo inquiry of May.Thank you for yo inquiry of July.Thank you for yo inquiry of May 5.We enclose o enclosed letter.We are honored to enclose it.We are glad to enclose it.We are very pleased to enclose.中文翻译:我很高兴答复你方4询问,我方已于XX月5来函答复你方XX月5来函,告知我方已收到你方XX月5答复,我方很高兴在XX月10答复你方有关我想说,我已收到你XX月7来信,作为对你10来函回复,我想对你XX月5来信作出如下答复,对你XX月8来信,我要说,对你XX月8来信,我谨你关于你方XX月8回复,我想回复你方XX 月8来信,我方很遗憾地你方,我们很抱歉地提请你方注意,我们很遗憾地你方,我们非常遗憾地宣布,我们非常遗憾地我们非常遗憾地你,我们非常遗憾地你,我们必须在此你,这是一件令人遗憾事,我必须你,令人遗憾是,我必须你,我们不得不遗憾和不情愿地你,这件事给我们带来了深刻影响很遗憾,我们不得不宣布你,这让我非常难过,不得不说,我为不得不宣布你感到抱歉,我对宣布你,我们非常遗憾,知道我们很难过,听到这个我们确实很遗憾我们非常遗憾地得知,很遗憾,我们听说我们很遗憾收到你方,我们很遗憾地得知,我们非常感谢你方XX月10询价,我方非常感谢你方XX月10询价,我们非常感谢你方XX月10询价月询盘,感谢你方XX月询盘,感谢你方XX月询盘,感谢你方XX月5询盘,随函附上我方随函附上我方荣幸地随函附上我方很高兴随函附上我们很高兴随函附上。
询盘回复技巧大全。所有模版
询盘回复第一封:Dear Tom,With honor we received your email just now . Thank you for your interest in our products ZF overhaul kits. They are among our best-seller list.Pls kindly allow us to briefly introduce ourselves to enhance mutual understanding.We, Guangzhou STK transmission parts Co.,Ltd, is a speciliazed manufacture of auto transmission parts.You may see our products through our website.It's glad to know that you are looking for the best sellers, but first,pls understand ,we want to confirm the following information:1. where is your target market ?2. Also,pls provide your company information.(It would help me point out the exact best sellers for your market.)Pls kindly note we welcome your furthure request for more informations ,it's our sincere wish that we can know each other better, and work together in the near future.询盘回复第一封:(发客户想要的specification)Dear Tom,Well noted that your target market is Africa and UAE.As far as you should know ,ZF overhaul kit is our best seller ,especially for your market and America market. Enclosed pls see the items of ZF transmission overhaul kit number that I have chose for your reference,pls inform me the item No.that you are interested in and also the quantiy that you are in need of , so that I can quote you with specific price.Also,we have friction kit and steel kit ,also master kit (which includes overhaul kit ,friction kit and steel kit) .,filter,band etc.Are these items might be of your interest? Let me know if you do.(If you have some other items that is not in the list ,pls feel free to let me know )Looking forward to hear from you soon.跟客户价格战:Dear Frankie,Thanks for your nice information.I can strongly feel your sincerity in working with us, but to make sure the mutual trust and benifits for our cooperation, I want to make things clear at first. So below please check my answers in RED: (赞美客户对我们的重视,给甜头客户)We know about the price from Ningbo, but please be noted about the following points:1. Our Stainless Steel Soap is made of Stainless Steel 304, what about the material of the soap supplied by Ningbo factories? You know, S/S 304 is much more expensive than S/S 201. While S/S 304 i s much more favorable to sell in Europe. (告诉客户我们的产品适合他们的市场)2. Firstly I want to let you know th at I am not going to speak ill of any other suppliers, however, we have our real experience before, that is, we ever checked the samples supplied by Ningbo factories declaring the soaps are made of S/S 304, but we found it is 201 in fact, even on some samples we found there is some rust appeared on the soap. (说竞争对手的一点不好的问题)3. The price you got from Ningbo factory all under USD 1.00, are you sure that price is for S/S 304 material, the quantity 1000 pcs, and based on FOB? All factories producing this item know that the profits for this item are very limited, while the FOB local cost is too high to cover. Furthermore, the quantity of 1000 pcs is very small for this item.4. To show our sincerity to work with you on this order, our proposal is EXW USD1.00/pc, just to cover our cost and try to built the long term relationship with you, because FOB Jiangmen USD1.00 for S/S 304 material based on 1000 pcs is the "Mission Impossible".(偶尔用一些国外名言等,增加幽默感)5.Packaging: pls check if it's possible to get OEM giftbox, we will pay USD0.10 extra cost, final USD1.10The printing factory won't accept to produce only 1000 pcs OEM giftbox, except for you are willing to pay for more extra.I checked with our printing supplier, USD 0.20 extra will be acceptable to produce those 1000 pcs of OEM giftbox.当客户要货低于MOQ时:Hi ,I can totally understand your situation that you need to study the market before ordering bigger quantities.And as your supplier, if there are other better solutions, we will not pass the burden to you. (告诉客户自己有多伟大啊。
外贸13种询盘回复模板
催促下单,库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货 (out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意,因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
做外贸与客户沟通回复模板范文
做外贸与客户沟通回复模板范文一、引言在外贸工作中,与客户的沟通是非常重要的一环。
良好的沟通可以建立起客户信任和合作的基础,而回复客户的邮件也是一项需要技巧和耐心的工作。
本文将为您介绍一些针对不同情况的回复模板范文,希望能够帮助您更好地与客户进行沟通。
二、客户询价回复模板1. 当客户询价时,我们可以使用以下回复模板:尊敬的客户,非常感谢您对我们公司的产品/服务所表现出的兴趣。
我们将立即安排相关人员为您提供详细的报价和产品/服务信息。
请您耐心等待,我们将尽快回复您的询价。
祝好!公司名称2. 当客户询价时,我们可以使用以下回复模板:尊敬的客户,感谢您对我们产品/服务的关注。
我们想确认您的需求,以便我们能够为您提供准确的报价。
麻烦您提供以下信息:- 产品/服务规格- 订购数量- 需求交货时间一旦收到您的详细需求,我们将立即为您提供报价。
祝好!公司名称三、客户订单确认回复模板1. 当客户确认订单后,我们可以使用以下回复模板:尊敬的客户,非常感谢您选择我们公司的产品/服务。
您的订单已经收到并确认,我们将尽快为您安排生产/交付。
如有任何特殊要求或变更,请及时与我们联系,我们将尽全力满足您的需求。
祝好!公司名称2. 当客户确认订单后,我们可以使用以下回复模板:尊敬的客户,感谢您选择我们公司的产品/服务。
我们已经收到您的订单,并将尽快安排生产/交付。
我们将确保订单准时交付并满足您的需求。
如有任何疑问或特殊要求,随时欢迎与我们联系。
祝好!公司名称四、客户投诉回复模板1. 当客户投诉时,我们可以使用以下回复模板:尊敬的客户,非常抱歉您遇到了问题,我们非常重视您的反馈。
我们会立即调查此事,并尽快给您答复。
如果可能的话,我们会尽一切努力解决问题,并确保不会再次发生。
再次感谢您对我们公司的支持与信任。
祝好!公司名称2. 当客户投诉时,我们可以使用以下回复模板:尊敬的客户,非常抱歉给您带来了不便,我们会立即处理您的投诉,并尽快给您答复。
外贸询盘回复范本
1.Dear Edison Bonilla,How are you? Thanks a lot for your mail and your trust on us。
I noted that you are interested in our products with item BL-88,I think you got the size and specifications from the details from ALIBABA。
The price of it is enclosed. Please check。
As usual,we use the T/T as payment。
And our minimum order quantity is 1000pieces.We separately enclosed our full e—catalogue。
Please feel free to ask me,if you have any more question./I kook forward to hearing from you。
/ I can send samples to you,if you reply to me/I can do for you some special samples,if you reply to me /Yours,sincereStar ChengCompany:Shenzhen Qkie Electronic CO., LTDCuntry:ChinaAdd:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,ChinaTel: 86-755—2751 2960Cel:+86132****4876Fax:86-755-2751 6546Gmail:qkiewireless@Website:。
外贸邮件-史上最全的回复询盘模板
外贸邮件-史上最全的回复询盘模板模版给大家提供个初期的解决思路,实际中要根据自身的问题做出相应的回复1.未付款订单Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks!Best Regards$myname译文:我们已收到你的订单,但订单似乎未付款。
如果在价格和尺寸上有什么能帮助的,请随时与我联系。
当付款完成,我将立即备货并发货。
谢谢!提示:请根据您产品自身特点对描述内容进行修改。
2.已付款订单Dear $buyer,Your payment for item XXXXXXXhas been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文:您的订单编号为XXXXXXX的款项已收到,我们将在承诺的XXX天内发货,发货后,我们将通知你货运单号。
如果您有任何问题请随时联系我。
外贸业务员询盘话术
外贸业务员询盘话术1. 亲,咱做外贸的,询盘可得讲究点策略。
就像钓鱼,你得知道鱼爱吃啥饵,客户关心啥咱就得问啥。
比如说,您要是做服装外贸的,就可以这么问:“嗨,朋友,我瞅见你们家主打时尚女装呢。
我这儿有几款超炫的面料,不知道你们有没有兴趣了解下?这面料就像魔法布一样,穿上既舒服又能让身材秒变超模呢!”2. 嘿,我是个外贸业务员。
我跟您说,询盘的时候可别太生硬。
你要是一上来就像机器人似的问那些干巴巴的问题,谁愿意理你呀。
就好比你去相亲,一见面就查户口,多招人烦。
我通常会这么说:“亲,我看到你们公司在电子产品这块挺厉害的呀。
我这儿有个超酷的小玩意儿,类似那种能让生活瞬间变得超级便捷的魔法盒,你们有没有想过引进一些新的产品呢?”3. 哟,做外贸的同行们。
询盘话术很关键呢。
我觉得就像跟朋友聊天一样自然最好。
比如说:“嗨呀,兄弟,我发现你们公司做家居用品的,我这有一批超美的灯具,那灯光打出来就像月光洒在宁静的湖面上一样柔和。
不知道你们对这种风格的灯有没有兴趣呀?”4. 咱做外贸业务的,询盘时得有点热情。
你想啊,如果别人对你爱答不理的,你啥感觉?我就会这么热情地问客户:“亲,你们做运动器材的,那可太酷了!我这儿有一批超棒的健身器材,质量好得没话说,就像钢铁侠的装备一样坚固耐用。
您有没有兴趣了解下呀?”5. 喂,外贸的伙伴们。
询盘话术要能抓住客户的心。
我常这样说:“嗨,亲爱的客户,我看到你们在食品进出口这块有业务呢。
我这儿有一些超好吃的特色零食,那味道就像在舌尖上开派对一样。
你们想不想尝尝这种独特的美味,考虑引进一下呢?”6. 嘿,我每次询盘都像在分享一个惊喜。
比如说:“亲,你们做汽车配件的吧。
我这有一批超厉害的汽车轮胎,这轮胎在各种路况下都能稳稳当当的,就像超级英雄的脚一样可靠。
您有没有想法看看呀?”7. 哟,做外贸业务的朋友们。
询盘的时候要灵活点。
我有时候会这么说:“嗨呀,朋友,我瞅你们做化妆品进出口呢。
外贸询盘回复模板
外贸询盘回复模板尊敬的客户,非常感谢您对我们公司的关注和询盘。
我们很高兴能够回复您的询盘,并希望能够建立长期的合作关系。
首先,我想向您介绍我们公司的背景和优势。
我们是一家专业从事外贸业务的公司,拥有多年的经验和丰富的资源。
我们致力于为客户提供高质量的产品和优质的服务。
我们的产品涵盖了广泛的领域,包括xxxxx、xxxxx和xxxxx等。
我们的产品具有优良的品质和竞争力的价格,深受国内外客户的信赖和好评。
针对您的询盘,我们非常愿意提供相关的产品信息和报价。
以下是我们对您的询盘的详细回复:1. 产品信息:我们公司生产的产品主要包括xxxxx、xxxxx和xxxxx等。
这些产品具有xxxxx的特点和优势。
我们的产品质量经过严格的检验和测试,确保符合国际标准和客户的要求。
2. 产品报价:针对您的询盘,我们提供了详细的产品报价。
请您查看附件中的报价单。
如有任何疑问或需要进一步的信息,请随时与我们联系。
3. 产品样品:如果您对我们的产品感兴趣,我们非常愿意提供样品供您测试和评估。
请您提供详细的样品要求和快递地址,我们将尽快安排寄送样品给您。
4. 订单和交付:一旦您确认了产品和报价,并决定下单购买,我们将立即安排生产和交付。
我们将确保按时交付,并提供跟踪号码供您查询物流信息。
5. 付款方式:我们接受多种付款方式,包括电汇、信用证和支付宝等。
请您告知我们您的付款方式和要求,我们将尽力满足您的需求。
6. 售后服务:我们非常重视客户的满意度和售后服务。
如果您在使用我们的产品过程中遇到任何问题或有任何意见和建议,请随时与我们联系。
我们将尽快回复并解决您的问题。
最后,再次感谢您对我们公司的关注和询盘。
我们期待与您建立长期的合作关系,并为您提供优质的产品和服务。
如果您有任何进一步的问题或需求,请随时与我们联系。
祝您生意兴隆!谢谢!此致敬礼。
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催促下单,库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want? Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货(out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out. .aliexpress…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意,因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
Dear X,I am sorry for the delayed response due to the weekend. Yes, we have this item in stock. And to show our apology for our delayed response, we will offer you 10% off. Please place your order before Friday to enjoy this discount. Thank you!Please let me know if you have any further questions. Thanks.Best Regards,(Your name)关于支付选择escrow,提醒折扣快结束了Hello X,Thank you for the message. Please note that there are only 3 days left to get 10% off by making payments with Escrow (credit card, Visa, MasterCard, moneybookers or Western Union). Please make the payment as soon as possible. I will also send you an additional gift to show our appreciation.Please let me know for any further questions. Thanks.Best regards,(Your name)合并支付及修改价格的操作Dear X,If you would like to place one order for many items, please first click "add to cart", then “buy now”, and check your address and order details carefully before clicking “submit”. After that, please inform me, and I will cut down the price to US$XX. You can refresh the page to continue your payment. Thank you.If you have any further questions, please feel free to contact me.Best Regards,(Your name)提醒买家尽快付款模板Dear X,We appreciated your purchase from us. However, we noticed you that haven’t made the payment yet. This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.Thanks again! Looking forward to hearing from you soon.Best Regards,(Your name)Dear X,We appreciate your order from us. You have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.Woticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.Regards,(your name)PS: We are one of the biggest suppliers on AliExpress. With more than 3 years’ experience in world trade, we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.If you have any questions, please contact us; we are happy to help you.订单超重导致无法使用小包免邮的回复Dear X,Unfortunately, free shipping for this item is unavailable; I am sorry for the confusion. Free Shipping is only for packages weighing less than 2kg, which can be shipped via China Post Air Mail. However, the item you would like to purchase weighs more than 2kg. You can either choose another express carrier, such as UPSor DHL (which will include shipping fees, but which are also much faster). You can place the orders separately, making sure each order weighs less than 2kg, to take advantage of free shipping.If you have any further questions, please feel free to contact me.Best Regards,(Your name)海关税(customs tax)Dear X,Thank you for your inquiry and I am happy to contact you.I understand that you are worried about any possible extra cost for this item. Based on past experience, import taxes falls into two situations.First, in most countries, it did not involve any extra expense on the buyer side for similar small or low-cost items.Second, in some individual cases, buyers might need to pay some import taxes or customs charges even when their purchase is small. As to specific rates, please consult your local customs office.I appreciate for your understanding!Sincerely,(Your name)因为物流风险,卖家无法向买家国家发货时给出的回复Dear X,Thank you for your inquiry.I am sorry to inform you that our store is not able to provide shipping service to your country. However, if you plan to ship your orders to other countries, please let me know; hopefully we can accommodate future orders.I appreciate for your understanding!Sincerely,(Your name)已发货并告知买家Dear X,Thank you for shopping with us.We have shipped out your order (order ID: xxx) on Feb. 10th by EMS. The tracking number is xxx. It will take 5-10 workdays to reach your destination, but please check the tracking information for updated information. Thank you for your patience!If you have any further questions, please feel free to contact me.Best Regards,(Your name)物流遇到问题Dear X,Thank you for your inquiry; I am happy to contact you.We would like to confirm that we sent the package on 16 Jan, 2012. However, we were informed package did not arrive due to shipping problems with the delivery company. We have re-sent your order by EMS; the new tracking number is: XXX. It usually takes 7 days to arrive to your destination. We are very sorry for the inconvenience. Thank you for your patience.If you have any further questions, please feel free to contact me.Best Regards,(Your name)如果买家希望提供样品,而贵公司不支持样品时,可以这样回复Dear X,Thank you for your inquiry; I am happy to contact you.Regarding your request, I am very sorry to inform you that we are not able to offer free samples. To check out our products we recommend ordering just one unit of the product (the price may be a little bit higher than ordering by lot). Otherwise, you can order the full quantity. We can assure the quality because every piece of our product is carefully examined by our working staff. We believe trustworthiness is the key to a successful business.If you have any further questions, please feel free to contact me.Best Regards,(Your name)。