Accenture_HCDF埃森哲人力资本框架-PPT文档资料

Quality
Innovation
Customers
Human Capital Capabilities
Tier 3
Leadership Capability
Workforce Performance
Employee Engagement
Human Capital Processes
Workforce Adaptability
Leadership Capability Employee Engagement
Talent Management Ability to Change
Human Capital Efficiency
Workforce Performance
* Tier 3 of Accenture’s Human Capital Development Framework 4
Ability to Change
Talent Management
Human Capital Efficiency
Tier 4
Competency Management
Career Development
Performance Appraisal
Succession Planning
Recruiting
Tier 1 Tier 2
Human Capital Capabilities
Leadership 3.2 Capability
Workforce 3.7 Performance
Employee 3.8 Engagement
Human Capital Processes
The Accenture Human Capital Development Framework is a tool to measure how well companies master these critical Human Capital Capabilities
Business Results
0% 10% 20% 30% 40% 50% 60% 70% 80%
Satisfaction with Progress
Importance
© 2004 Accenture. All rights reserved.
3
High Performance businesses are characterized by leading edge human capital capabilities.
Accenture_HCDF埃森哲人力资本框架-PPT文档资料
Accenture Human Capital Development Framework
Developed by the Accenture Human Performance Service Line & Accenture Institute for High Performance Business
Key HR Initiatives
69%
Improving worker productivity
6%
Improving the adaptability of the business to new
68%
opportunities
11%
66%
Facilitating organizational change
High Performance Framework
MLeabharlann Baidurket Focus
Human Capital Capabilities*
Workforce Adaptability
High Performance
Anatomy
Distinctive Capabilities
© 2004 Accenture. All rights reserved.
Workforce Planning
Workplace Design
Rewards and Recognition
Employee Relations
Human Capital Learning
Strategy
Management
Knowledge Management
Change Management
12%
Improving employee engagement with/advocacy
65%
for the company
11%
64%
Improving the delivery of HR services
14%
Source: The Accenture High-Performance Workforce Study 2004
Human Capital Infrastructure
© 2004 Accenture. All rights reserved.
5
The Framework produces a Scorecard indicating performance on all elements of the framework along with a detailed assessment of the results.
Project Overview
Workforce and HR Performance are a top Executive Priority…
…Yet few executives are highly satisfied with their progress on these initiatives
Revenue Growth
ROIC or ROE (FS only)
Total Return to Shareholders
Future Value
Key Performance Drivers
Tier 1
Illustrative Business Measures
Tier 2
Productivity
Business Results
Revenue Growth
ROIC or ROE (FS only)
Key Performance Drivers
3.4 Productivity
Quality 3.2
TRS
2.8 Innovation
Future Value
3.3 Customers
Illustrative Business Measures