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Dear Sir/madam,

I am writing to complain abou t the poor quality of the electronic dictionary that I bought from your online store last week.

Since the day I bought the dictionary, it has shut itself down many times. What‘s more, I find several buttons fail to work normally, which is more than I can tolerate. I feel greatly disappointed about the poor quality of your product.

I suggest you give me a new one or get a refund for me. I would be very grateful if you could look into the matter as soon as possible. And I am looking forward to your reply.

Dear Li Ming,

I am very delighted to hear the news that you have been admitted to a university. Heartfelt congratulations on your success.

To get prepared for college life, living independently is the first step. Without the care of parents, you should learn to handle daily affairs. What’s more, what happens outside the classroom is also an important part of college experience. Therefore, you have to balance academic achievements and after-class activities..

I am proud of your, and I wish you more success and better luck in the years ahead.

Dear Sir/ Madam,

I am writing to extend my sincere gratitude for your warm reception when I was engaged in the Sino-American cultural exchange program.

Though everything was strange to me, your hospitality made it possible for me to have a very pleasant stay and a chance to know American culture better. What’s more, whenever I had difficulties, you were always willing to offer help.

You are welcome to visit China in due course. Thanks again and I hope that I will have the opportunity to return your kindness.

Dear Sir or Madam,

My name is Zhang Wei, a college student in Nanjing University. I am writing to present my suggestions on how to address the problem of white pollution.

White pollution is of great threat to our environment. To address this problem, Ion the one hand, the authorities should set up rules and regulations to control the production and circulation of plastic bags. On the other hand, people should be educated in various ways to realize the significance of protecting our environment and not using too many plastic bags.

Thank you for your attention. I hope you will find these proposals practical.

Dear Bob,

I’m writing to express my regret for not returning your music CD because I forgot leaving it in my luggage.

I always kept the CD in my mind those days. However, a succession of things before departure drove me so crazy that the CD totally slipped my mind. I didn’t realize my carelessness until I came back home.

I will mail it to you via air. If you don’t think it appropriate, please let me know. Once again, I am sorry for any inconvenience caused,and I hope you can accept my apology and understand my situation.

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