卡耐基人性的弱点

合集下载
  1. 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
  2. 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
  3. 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。

一.待人的基本技巧Fundamental techniques in handing people .

If you want to gather honey , don’t kick over beehive. (如果想采蜜,就不要踢倒蜂箱) Principle 1 Don’t criticize , condemn or complain. (不要批评,指责或抱怨)

Principle 2 Give honest and sincere appreciation. (给予诚实真挚的赞赏)

Principle 3 Arouse in the other person an eager want. (唤起他人的迫切需求) 二.让人喜欢你的六种方法Six ways to make people like you .

Principle 1 Become genuinely interested in other people . (真正关心别人)

Principle 2 Smile (微笑)

Principle 3 Remember that a person’s name is to that person the sweetest and most important sound in any language .(记住,名字对一个人来说是所有语言中最甜

蜜,最重要的声音)

Principle 4 Be a good listener . Encourage others to talk about themselves.(做一个善于倾听的人,鼓励别人谈论自己)

Principle 5 Talk in terms of the other person’s interests.(谈论别人感兴趣的话题) Principle 6 Make the other person feel important –and do it sincerely .(要让别人感到自己)三.如何赢得人们对你的思维方式的认同To your way of thinking.

Principle 1 The only way to get the best of an argument is to avoid it. (赢得争论的唯一方法就是避免争论)

Principle 2 Show respect for the other person’s opinions. Never say , you’re wrong.(尊重别人的意见。千万不要说:你错了)

Principle 3 If you are wrong , admit it quickly and emphatically.(如果你错了,就要马上断然承认)

Principle 4 Begin in a friendly way.(以友善的方式开始)

Principle 5 Get the other person saying yes immediately.(要让对方马上说是)

Principle 6 Let the other people do a great deal of the talking.(让对方畅所欲言)

Principle 7 Let the other people feel that the ideal is his.(让对方觉得那就是她自己的意见) Principle 8

相关文档
最新文档