2019年商务英语高级阅读试题(12).doc
BEC商务英语高级考试阅读真题.doc
BEC商务英语高级考试阅读真题There have long been markets in tin, cocoa, silver and the like. There used to be security in thinking that somewhere there was a product, something you could touch and see. Now there are new markets in abstractions, trade in ideas and knowledge. Everyone has knowledge but there used to be no way to trade it ------except through jobs. That simple fact of economic life was the basis for white collar employment for centuries. The whole job culture grew up because there was no alternative way to sell knowledge , other then the worker or manager providing, for a fixed price, his or her knowledge to an employer to own or control. The quantity of knowledge provided has typically been measured in time.But today we stand at the threshold of a new era. The information economy has matured and become smarter. According to many business commentators, we are now living in a knowledge economy .There has always been a market for knowledge, of course. The publishing industry is based on it. But today the internet is making the distribution of knowledge ever easier. The days when the publisher decided what got published are over. Anyone with a PC and a modem can talk to the world. This is reducing the friction in the knowledge economy.Everyone has knowledge of whatever industry she or he is in. say you are a computer dealer, for example. Over the years your have complied a list of the ten best lowest price places to buywholesale computer equipment. Now you can sell your knowledge to newer, younger computer dealers who have no way to build up this knowledge without losing thousands of pounds finding it out the hard way. Until now, such knowledge remained securely locked in the recipient’s head ,accumulated and then worthlessly withered away. This no longer needs to be the case. Such knowledge can be sold via websites.Knowledge has a distinct advantage in today’s marketplace. It’s a renewable resource. Better yet, its worth actually increases, . “knowledge is the only asset that grows with use. “observes Scanford University Professor Paul Romer. But what exactly is knowledge and how can it be packaged to trade on an open market”“knowledge is experiential information, intelligence applied thorough and gained from experience.”Say Josenph Pine and James Gilmore in their book The Experience Economy.The value of knowledge often depends on variables such as time and the credibility of the seller.Certain knowledge may have a very limited shelf life. In sights concerning how to set up an internet business in one country, might be worth a fortune on one day and nothing the next , depending on changes in government policy. Markets in knowledge will be significance for one thing. They represent one of the most original uses of the web technology. In some corner of the globe there is a company wanting to source plastic widgets from Poland, and somewhere else another company that wishes to set up a plastics factory there. It’s simply a case ofconnecting the two.Indicater is a good example of a knowledge trader. It is targeted at food service managers throughout the hospitality industry. “we started with the context rather than extracting money from suppliers. “explains founder Mike Day. “we offer food service professionals interactive support to increase sales and profits. People don’t want another one-dimensional site full of advertising that doesn’t help them to do their job more effectively，it has to be customised offering real solutions to real problems. “the site’s features include access to online training and a tariff tracker to restaurants can check prices throughout the sector.15. what point is made in the first paragraph?A Interest in commodity markets has decreased.B Overall levels of expertise have improved.C Opportunities to exploit your knowledge were limited in the pastD External market forces have meant knowledge is underpriced.16 what are we told about the current impact of the internet in the second paragraph?A publishers benefit from their exploitation of the internet.B the internet has made it easier to analyse business trends.C It is difficult to calculate the true economic value of the internet.D The internet facilitates the development of the knowledge economy.17 In the third paragraph, what does the writer say about knowledge?A Acquiring knowledge can be expensiveB The most valuable knowledge concerns ITC Trading knowledge raises issues of security.D New businesses find it hard to trade in knowledge.18. What point is made about knowledge in the fourth paragraph?A It provides specialist informationB Its appeal lies in its exclusivityC it can generate new ideasD Its value accumulates.19 which application of knowledge does the writer regard as particularly useful?A analyzing manufacturing trendsB introducing compatible partiesC interpreting time constraintsD advising on legislation20 what key feature is provided by Indicater?A approaches that reflect the provider’s own experienceB access to appropriately trained potential employees.C advice which directly benefits the bottom lineD advertising which is carefully targeted关于知识经济时代知识的重要性。
2019年剑桥商务英语BEC高级阅读理解练习题
2019年剑桥商务英语BEC高级阅读理解练习题Read the following article on negotiating techniques and the question on the opposite page .For each question 15 – 20 , mark one letter (A, B, C or D ) on your Answer Sheet for the answer you choose.The Negotiating Table：You can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their behalf . He approaches theart of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him.The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit your customer. You do not need to make them feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you.Dr Cohen suggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to become their best friends but being too clever will alienate them. A lot of deals are made on impressions. Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal dexterity. Also, you should repeat back to them what they have said to show you take them seriously.Inevitably some deals will not succeed. Generally the longer the negotiations go on, the better chance they have because people do not want to think their investment and energies have gone to waste. However , joint venture can mean joint risk and sometimes , if this becomes too great ,neither party may be prepared to see the deal through . More common is a corporate culture clash between companies, which can put paid to any deal. Even having agreed a deal, things may not be tied up quickly because when the lawyers getinvolved, everything gets slowed down as they argue about small details.De Cohen thinks that children are the masters of negotiation. Their goals are totally selfish. They understand the decision-making process within families perfectly. If Mum refuses their request , they will troop along to Dad and pressure him. If al else fails, they will try the grandparents, using some emotional blackmail. They can also be very single-minded and have an inexhaustible supply of energy for the cause they are pursuing. So there are lesson to be learned from watching and listening to children.15 Dr Cohen treats negotiation as a game in order toA put people at easeB remain detachedC be competitiveD impress rivals16 Many people say “no” to a suggestion in the beginning toA convince the other party of their point of viewB show they are not really interestedC indicate they wish to take the easy optionD protect their company’s situation17 Dr Cohen says that when you are trying to negotiate you shouldA adapt your style to the people you are talking toB make the other side feel superior to youC dress in a way to make you feel comfortable.D try to make the other side like you18 According to Dr Cohen, understanding the other person will help you toA gain their friendshipB speed up the negotiationsC plan your next move.D convince them of your point of view19 Deals sometimes fail becauseA negotiations have gone on too longB the companies operate in different waysC one party risks more than the other.D the lawyers work too slowly20 Dr Cohen mentions children’s negotiation techniques to show that you shouldA be prepared to try every routeB try not to make people feel guiltyC be careful not to exhaust yourselfD control the decision-making process.参考答案：15 B 16D 17A 18D 19B 20 A15.第一段有这样一句话needs to avoid being too adversarial，也就是说要保持客观，公正，超然，所以选择B。
2019年商务英语高级阅读试题及答案(A卷)
2019年商务英语高级阅读试题及答案（A卷）1 In order to complete a task well, it may not be necessaryto deal with every detail.2 If you have too much to do, you may need toturn downwork in the future.3 Any planning activity needs to take place on a regularbasis.4 You should avoid giving additional time to a particulartask.5 It is possible that some routine tasks do not need to be carried out.6 If you are overloaded with work, it is important to identify the cause.7 People at all levels perform time-wasting activities.Successful Time ManagementAThe secret of avoiding work pressure is thinking ahead. Every day you need to review yourprogress towards objectives and decide how you can best use the time available to make furtherprogress. You may find this is best done at the start of your working day but some people preferto have a planning session just before they finish. Whichever you select - and you may need toexperiment to find what suits you best-find some way of fitting the activity into your schedule.Never say, 'I don't have time to plan today'.BManagers at all levels occasionally find they have taken on more than they can cope with. Thisis not a crime, but you must examine the reasons for such a situation and then plan a course ofaction. Until the problem is resolved, most of your time and energy will go into worrying about thesituation and you will feel unmotivated. Think too about how to prevent it happening again. Thismay require you to be firm and avoid agreeing to more than is realistic.CIf a review of your working practices shows that you are too much of a perfectionist, dosomething about this. Modern definitions of quality refer to Witness for purpose'. If you bear this inmind, you may find it easier to persuade yourself to settle for an acceptable level of quality ratherthan perfection. When thinking about objectives and planning how to achieve them, consider howthoroughly you need to do something in order to meet your requirements. Unless you have sparetime, do not spend extra hours on an activity in an effort to cover absolutely everything.DIf your review of a period of time shows that you are spending time on things that are notreally necessary or important, then think hard about whether you can afford this time. Manypeople file unnecessary。
2019年商务英语bec高级考试考试题及答案
2019年商务英语bec高级考试考试题及答案Part two:Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words.Question 2:The Managing Director of your company or organization has announced that reports on performance are to be produced by all departments. Your Hear of Department has asked you to produce the report about your department for the Managing Director.Write the report for the Managing Director, explaining:A What aspects of your department function most effectivelyB Which aspect is most in need of improvementC How this improvement could be achievedQuestion 3You work for an employment agency. The following is part of a letter you have received from a customer:The temporary administrative assistant you sent us was totally unacceptable. I certainly will not be using your agency again when I need temporary staff.Write a letter to the customer:A apologising for having sent the unsatisfactory temporary workerB giving reasons for what happenedC explaining why what happened was exceptionalD offering some sort of compensation to the customerQuestion 4Your Managing Director has decided that the company’s website should be improved and has asked you to consider ways of going about this.Write a proposal for the Managing Director:A Sunmarising the strengths and weaknesses the current websiteB suggesting new services and information to be provided through the websiteC explaining the benefits the improvements would bring.Sample BIntroduction:The aim of this report is to describe the imports an exports of the Manufacturing and Agricultural sectors in the years 1991-2001 in European contry’sManufacturing ImportsIn the first year (1991) the imports were just above $2 bn, at the end of 2001, the imports were almost on the $ 6 bn.Manufacturing ExportsIn 1991 were just below the $ 3Read the text below about the improved performance of a carcompany.Choose the best word to fill each gap from (A, B, C or D) on the opposite page.For each question 21-30,mark one letter (A, B, C or D) on your Answer Sheet.There is an example at the beginning, (0)Improved performance at Carter& SonsThere was good news in Carter & Sons’annual (0) yesterday. Three years of restructuring (21) in an upbeat statement from the company in advance of the official announcement of its interim (22) due early in August. The chairman, David Carter, reported a “strong start to the year”, which, although helped by a rather weak (23) period last year, highlighted the logic of refocusing the group on growth sectors. Three years ago the company (24) a review of all its operations in view of the serious financial difficulties that it was (25) As a result of this, its car (26) business was sold to an American group, and its car sales and repair divisions were (27) down so as to allow the company to (28) on the sale of vans and heavy goods vehicles. Three new showrooms have been opened in the UK and Ireland , and the sales (29) has more than doubled in the last two years.Growth in business across the group has gone up by almost 12 per cent in the first half of the year. This should reassure investors that Carter& Sons is now on (30) to deliver increased earning in the years ahead.Example :A reportB NoticeC accountD information21 A terminated B culminated C accomplished D completed22 A economics B finances C outcomes D results23 A relative B alike C comparative D equivalent24 A commissioned B assigned C delegated D appointed25 A dealing B facing C undertaking D withstanding26 A additions B extras C accessories D supplements27 A scaled B marked C slowed D put28 A emphasise B concentrate C specialize D strengthen29 A bonus B pack c force D band30 A way B path C road D trackPart 421-25 B D D A B26-30 C A B C DQuestions 15–20Read the following article about the development of the knowledge economy and the questions on the opposite page .For each question 15 –20 , mark one letter (A, B, C or D ) on your Answer Sheet for the answer you choose.There have long been markets in tin, cocoa, silver and the like.There used to be security in thinking that somewhere there was a product, something you could touch and see. Now there are new markets in abstractions, trade in ideas and knowledge. Everyone has knowledge but there used to be no way t o trade it ------except through jobs. That simple fact of economic life was the basis for white collar employment for centuries. The whole job culture grew up because there was no alternative way to sell knowledge , other then the worker or manager providing, for a fixed price, his or her knowledge to an employer to own or control. The quantity of knowledge provided has typically been measured in time.But today we stand at the thresh-old of a new era. The information economy has matured and become smarter. According to many business commentators, we are now living in a knowledge economy . There has always been a market for knowledge , of course. The publishing industry is based on it. But today the internet is making the distribution of knowledge ever easier. The days when the publisher decided what got published are over. Anyone with a Pc and a modem can talk to the world. This is reducing the friction in the knowledge economy.Everyone has knowledge of whatever industry she or he is in. say you are a computer dealer, for example. Over the years your have complied a list of the ten best lowest price places to buy wholesale computer equipment. Now you can sell your knowledge to newer,younger computer dealers who have no way to build up this knowledge without losing thousands of pounds finding it out the hard way. Until now, such knowledge remained securely locked in the recipient’s head ,accumulated and then worthlessly withered away. This no longer needs to be the case. Such knowledge can be sold via websites.Knowledge has a distinct advantage in today’s marketplace. It’s a renewable resource. Better yet, its worth actually increases, . “knowledge is the only asset that grows with use. “observes Scanford University Professor Paul Romer. But what exactly is knowledge and how can it be packaged to trade on an open market”“knowledge is experiential information, intelligence applied thorough and gained from experience.”Say Josenph Pine and James Gilmore in their book The Experience Economy.The value of knowledge often depends on variables such as time and the credibility of the seller.Certian knowledge may have a very limited shelf life. In sights concerning how to set up an internet business in one country, might be worth a fortune on one day and nothing the next , depending on changes in government policy. Markets in knowledge will be significance for one thing. They represent one of the most original uses of the web technology. In some corner of the globe there is a company wanting to source plastic widgets from Poland, and somewhere else another company that wishes to set up a plastics factorythere. It’s simply a case of connecting the two. is a good example of a knowledge trader. It is targeted at food service managers throughout the hospitality industry. “we started with the context rather than extracting money from suppliers. “explains founder Mike Day. “we offer food service professionals interactive support to increase sales and profits. People don’t want another one-dimensional site full of advertising that doesn’t help them to do their job more effectively . it has to be customised offering real solutions to real problems. “the site’s features include access to online training and a tariff tracker to restaurants can check prices throughout the sector.15. what point is made in the first paragraph?A Interest in commodity markets has decreased.B Overall levels of expertise have improved.C Opportunities to exploit your knowledge were limited in the pastD External market forces have meant knowledge is underpriced.16 what are we told about the current impact of the internet in the second paragraph?A publishers benefit from their exploitation of the internet.B the internet has made it easier to analyse business trends.C It is difficult to calculate the true economic value of the internet.D the internet facilitates the development of the knowledgeeconomy.17 In the third paragraph, what does the writer say about knowledge?A Acquiring knowledge can be expensiveB The most valuable knowledge concerns ITC Trading knowledge raises issues of security.D New businesses find it hard to trade in knowledge.18. What point is made about knowledge in the fourth paragraph?A It provides specialist informationB Its appeal lies in its exclusivityC it can generate new ideasD Its value accumulates.19 which application of knowledge does the writer regard as particularly useful?A analyzing manufacturing trendsB introducing compatible partiesC interpreting time constraintsD advising on legislation20 what key feature is provided by ?A approaches that reflect the provider’s own experienceB access to appropriately trained potential employees.C advice which directly benefits the bottom lineD advertising which is carefully targetedPart 315C16-20 D A D B CPart SixQuestions41 - 52Read the text below about a learning schemeIn most of the lines 41 - 52 there is one extra word. It is either grammatically incorrect of does not fit in with the sense of the text. Some lines, however,are correct .If a line is correct, write CORRECT on your Answer Sheet.If there is an extra word in the line ,write the extra word in CAPITAL LETTERS on your Answer Sheet .The exercise begins with two examples, (0) and (00) .Learn your lesson0 Almost all schemes which claim to be able to transform /25 into / 175 overnight00 are scams, to be put straight into the dustbin. The exception, however, it may41 be a little-known new initiative from the government which also effectively does42 just that. The Individual Learning Account scheme is by the latestgovernment43 scheme to persuade us of the value of whole life-long learning. The first million44 people to apply –and there appears to be a long way to go before this limit is45 reached---are eligible for a /150 grant towards the costs of studying ,but provided46 that they contribute at least / 25 of their own money . Even the offer covers47 training courses which are obviously work-related but it also extends to more of48 recreational activities . Whilst there will not be government money to encourage49 you, for example, to do an evening class in the cake decorating, there could be50 assistance if you are planning to update on your internet skills. There is also51 the opportunity to benefit in future years from 20 per cent off the cost of training52 for IT courses, the discount goes up to 80 per cent , a measure of the government’sEnthusiasm in ensuring we are prepared for the digital world.参考答案：41-45 ALSO BY WHOLE CORRECT BUT46-50 EVEN OF CORRECT THE ON51-52 CORRECT CORRECTQuestions31-40Read the article below about changing your careerFor each question 31-40, write one word in CAPITAL LETTERS on your Answer Sheet .There is an example at the beginning, (0) .Time for a new career“losing your job isn’t the end of the world: it gives you’re the chance the a new beginning (0) says Caroline Poole, 30, Who was made redundant (31) her role as head of marketing campaigns with an insurance group two years ago. The news was a blow, especially after a successful nine-year career with the business, but she was determined to see redundancy (32) a positive force for change.(33) it seemed a tough lesson at the time, redundancy was the catalyst that redirected my career, “says Caroline “It gave me the break I needed to understand (34) my career objectives lay.”Working with a consultant, Caroline explored a number of work options that oppealed to her. She also took advantage of workshops on issues (35) as setting up your own business, and managing your finances.A key consideration for her was (36) easy it would be to balance working in London with home life 100 kilometers away.She was encouraged to network (37) other marketing professionals and via this route made contact with a communications agency. She took time out to go travelling , and on her return was offered a role in the agency. (38) was proof to her that she still had marketable skills.Two years (39) from redundancy, Caroline is planning another career break . “The experience of redundancy has made me view my options with more confidence. I now know that I can dictate my own career path, even (40) it were to mean resigning first and then taking time to find the right direction”she says.参考答案31FROM32AS33ALTHOUGH/THOUGH/ WHILE/WHILST34-35 WHERE SUCH36-40 HOW WITH WHICH ON IFWriting 1 hour 10 mimutesPart oneQuestion 1The bar charts below show levels of wheat production and wheat prices in a European country for the period 1990-2000.Using the information from the bar charts, write a short report summarizing the changes in production and prices between 1990 and 2000.write 120-140 words.Wheat production and pricesManufacturing:Imports increased constantly during this period. The figure shows a rise of $ 4 bn within the whole period and no fluctuations are to be remarked.Exports rose from nearly $ 3 bn in 1991 to approximately $7 bn in 2001 , suffering minor fluctuations all the way through. In general, the balance of trade remained slightly positive through the period considered.Agriculture:Imports increased slightly, ending the period around $1 bn over their starting level. They suffered a temporary fall between 1992 and 1994 , followed by a steady recovery. After peaking at around $2.5 bn in 1999, imports fell slightly to their final value.Exports figure shows the same performance although at level $4bn higher than imports.Consequently, the balance of trade remained markedly positive throughout the period.Writing 1 hour 10 minutesPart oneQuestion 1●An international survey has recently been conducted, asking whether companies plan to alter their spending on information technology next year. The pie charts below compare planned expenditure on IT by European and South-East Asian companies in the coming year●Using the information from the pie chart , write a short report describing the differences between Europe and South-East Asia.●Write 120-140 wordsPART 11 CENTRAL AMERICA2 SOUTH-EAST ASIS3 STAND4 MATERIAL TO VENUE5 TRADE CUIDE6 TARGETED7 ACADEMIC JOURNALS8 THE OUR OWN WEBSITE 9 OPENING TIMES 10 AN INTERPRETER/INTERPRETERS 11VENUES 12COSTSRead the text below about job vacanciesIn most of the lines 41 - 52 there is one extra word. It is either grammatically incorrect of does not fit in with the sense of the text. Some lines, however,are correct .If a line is correct , write CORRECT on your Answer Sheet .If there is an extra word in the line,write the extra word in CAPITALLETTERS on your Answer Sheet .The exercise begins with two examples, (0) and (00)Temporary staff required0 Data Facts Limited is an expanding management services company whose00 based in the north of England. We are undertaking a major piece of research41for a leading financial institution . Part of the research is being a nationwide42 telephone survey in early part December. Phone calls will be made from an43 office in the centre of Manchester. The temporary staff will receive a fully day’s44 training. They will then phone people who have been agreed to take part in the45 survey and will go on through a questionnaire with them. They will be required46 to record the responses accurately in writing. It will be necessary for those who47 appointed to work a certain number of evenings and weekends. We are48 looking for people who have a good telephone manner. A goodlevel of their49 education is desirable, but what we most require of people taking on this50 work is common sense and the experience of getting thins done over51 the telephone. Some knowledge although of banking or insurance would be an52 advantage. Interested candidates should contact with our Recruitment Officer by phone or email to request an application form.阅读部分41-45 BEING PART FULLY BEEN ON46-50 WHO CORRECT THEIR CORRECT CORRECT51-52 ALOTHOUGH WITHRead the article below about getting a pay rise.For each question 31-40, write one word in CAPITAL LETTERS on your Answer Sheet .There is an example at the beginning, (0) .There is a commonly held view that the only way to get (0) decent pay increase is to move on: to go out into the job market and find someone (31) is prepared to pay you a figure more in line (32) the talents you can offer. Whilst changing employers from time (33) time is something we probably all need to do to advance our careers in the directions we want them to take, it is nevertheless an activity that carriesquite definite risks. Irrespective of (34) well we research prospective employers, a new jib is still largely a step into the unknown . It may turn (35) to be a good move or it could prove to be a complete disaster : most of us (36) had experience of both. The point here, though, is that changing employers is not something we want to be doing all the time and certainly not (37) time we feel the urge for better pay . We’d (38) taking more risks than we needed to just to achieve a pay rise. Getting a pay rise should always be viewed (39) a serious business. There are no quick fixes or gold methods with “guaranteed “results. Quick fixes only serve to trivialize the issues and could (40) some circumstances get you into very serous trouble indeed.参考答案：31-35 WHO/THAT WITH TO HOW OUT36-40 HAVE EVERY/EACH/ANY BE AS IN/UNDERQuestions 21 -30Read the article from the Chairman’s statement in a pharmaceutical company’s annual reportChoose the correct word to fill each gap from (A, B, C or D) on the opposite page .For each question 21-30,mark one letter (A, B, C or D) on your Answer Sheet .There is an example at the beginning , (0)Charman’s StatementTwo year ago we undertook to increase our sales and to at least (10) our earnings. We published this (21) in order to demonstrate our resolve to lead the business successfully through the demanding period following the expiry of patents which had given us the exclusive right to develop two of our major products.I am very please to (22) that we achieved what we set (23) to do. We have achieved increased of 4% and 6% in sales and earnings (24) this comes despite considerable losses (25) the expiry of the patents. It is testimony to the depth and vitality of our portfolio of medicines that we have been able to survive the largest single patent expiry our industry has known.Looking further ahead, I firmly believe that this company can continue to deliver strong , sustainable growth, enabling us to stay at the (28) of the research-based pharmaceutical industry.The power and pace of technological and scientific development, combined with economic and social pressures, are (29) huge changes in our industry, the successful companies of the future will be those that anticipate and (30) to this change, integrate new technologies effectively, and are closest to their customers. I have full confidence in our ability to remain a major player in our industry.21 A warranty B obligation C commitment D contract22 A inform B specify C notify D report23 A in B out c aside D up24A respectively B serially C consecutively D sequentially25 A pursuing B resulting C following D depending26 A contribution B donation C investment D subsidy27 A numbers B figures C sums D points28 A foreground B forefront C lead D advance29 A forcing B impelling C urging D thrusting30 A meet B suit C correspond D respond参考答案21-25 C D B A C 26-30 A B B A DPART THREEQuestions 15 - 20Read the following extract from a book on management and the questions on the opposite page .For each question 15–20,mark one letter (A, B, C or D ) on your Answer Sheet for the answer you chooseIn the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies , management employee communication has become a central corporate need.Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since 1995 , Concordia has been turned inside-out and upside-down, to ensure that it is a marketing –led, customer-responsive business, one that looks outwards at customers and competitors, rather than inwards at its own processes and the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.From being an engineering company, Concordia is now remaking itself as a service company. The role of employee communication in such a context is to build people’s self-confidence, to persuade them that, although it is inevitable that the changes will go ahead, they also bring with them new opportunities for employees. However, this is not an easy task. People tend to be skeptical of these claims and to feel that they are losing touch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away , including the core activities of the company they work for. Above all , they have had to face up to the fact that they no longer have a job for life.Research indicates that people respond to this predicament in a variety of ways. The bulk of employees fall into two main categories in terms of their response to the new situation: on the one hand there arethe “pragmatists”and on the other “the highly anxious”the former see their job as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather than the company as a whole . the second category, usually the majority, may respond to threatened changes with a feeling of having been let down, and even feel anger at the company for what they see as changing the terms of their employment.` The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce . this is why middle managers and line managers are so key to communication. They are the people who know about the full rage of concerns among the workforce. The problem in the past was that this crucial area was often the responsibility of a separate, relatively isolated unit. Concordia puts responsibility for communication firmly on line managers. All their research points to the same conclusion: people prefer to get their information face-to-face from their line managers. That is the key relationship and where arguments and hearts and minds –are lost.The general rule in company communication is to tell employees as much as you can as soon as you can. If you can’t provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of companycommunication is that there must be a fit between what the company is telling its employees and what it is telling its shareholders.15: in the last eight years, Concordia hasA made over 80.000 employees reduncdantB completed a period of downsizingC reduced its workforce of 80.000 by 35%D given 35% of departing employees voluntary redundancy16 from Concordia’s point of view, the role of communication is toA win employee support before going ahead with the changesB change the company’s core activities.C emphasise the positive aspects of the changesD explain the need for the changes17 what does research show about most employees’response to change?A they expect it to have a bad effect on the companyB they feel completely powerlessC they become less loyalD they fell they have been treated unfairly18 Concordia’s communication process mainly relies onA printed communicationB departmental headsC personal communicationD a separate, specialized unit19 According to the writer, what is the guiding ;principle about giving information within an organization?A Never make promises about future developmentsB Give people an overall view at the earliest possible stageC always include plenty of hard informationD Hold back until all the details can be provided20 which of the following would be the most suitable title for the article?A employee attitudes to company communicationB making company communication more effectiveC Researching company commmucationD Making employees feel less powerless参考答案15 A 16-20 C D C B BQuestions9–14Read the text taken from an article about the development of international managersChoose the best sentence from the opposite page to fill each of the gaps .For each gap 9–14, mark one letter (A-H) on your Answer Sheet .Do not use any letter more than once .There is an example at the beginning .(0)Search for the “worldly –wise”company executivesThe quest for international managers is underway in virtually every industrialized economy , the search has been made urgent by the globalization of world markets and the growth in crossborder mergers and acquisitions. (0) Many firms report being so stretched that they simply do not have enough of the high-quality people they require to lead their their global expansion.Other companies are having difficulties releasing experienced people from existing operations in order to lead new international ventures. There are indications that a shorftage of internationally skilled people may be an important constraint on firms’international ambitions. (9) However, identifying the need for international managers is easier than developing them.So what makes an international manager? Paul Evans, a professor at INSEAD, the European business school, does not believe that any particular nationality produces a more international manager. Neither does he believe that it’s a matter of having the ability to cope with a lifestyle that involves working in Madrid one day, London the next and Berlin the day after. (10) Rather, he believes that the secret of being a good international manger is being comfortable with managing diversity.Ford of Europe, which has encouraged the development ofinternational managers for more than 20 years, says that its managers are globally-minded before they become global operators. (11) a car that you buy in the UK, for example, is going to be the same car that sells in Germany, Finland and Portugal, so the people who are involved in the car’s development have to be aware of the market requirements in all those different countries.Generally, it seems that the only effective way to develop international skills and perspectives is through direct international experience. (12) Such experiences open people’s minds to the fact that things are done differently lese where and encourages them to think in a wilder context..Formulating effective strategies for developing a company’s management resource is a demanding exercise, with conflicting issues to be solved (13) Another dilemma is whether to use local managers or expatriates.The recruitment and development of effective international managers requires considerable financial resources and can be hard to justify at budget meetings. (14) however , without them, companies will continue to find their expansion plans frustrated by a lack of internationally effective managers.A from the moment they join the company, employees are faced with having to think internationally。
2019年bec商务英语试题及答案
2019年bec商务英语试题及答案2019年BEC商务英语试题及答案一、听力部分1. What is the main topic of the meeting?A. Project managementB. Marketing strategyC. Financial reportD. Staff trainingAnswer: B2. Who will be responsible for the new product launch?A. The marketing teamB. The sales departmentC. The R&D departmentD. The customer service teamAnswer: A二、阅读部分3. According to the article, what is the most significant challenge for small businesses?A. High competitionB. Limited resourcesC. Economic fluctuationsD. Regulatory complianceAnswer: D4. What does the author suggest as a solution to thechallenge mentioned in question 3?A. Collaboration with larger companiesB. Seeking external fundingC. Implementing cost-cutting measuresD. Lobbying for policy changesAnswer: A三、写作部分5. Write a memo to your colleagues about the upcoming company retreat. Include the date, location, and agenda for the retreat.[Your response here]四、口语部分6. Describe a situation where you had to negotiate a contract with a difficult client. What strategies did you use to reach an agreement?[Your response here]7. Discuss the importance of effective communication in a multicultural work environment. Provide examples of how cultural differences can affect communication and suggest ways to overcome these challenges.[Your response here]五、案例分析部分8. Analyze the following business scenario: A company is considering expanding into a new market. What factors should they consider before making the decision?[Your response here]9. What are the potential risks and benefits associated with the expansion mentioned in question 8?[Your response here]六、综合应用部分10. You are the project manager for a new product development. List the key steps you would take to ensure the project's success.[Your response here]11. Explain how you would handle a situation where a team member is underperforming and affecting the project's progress.[Your response here]。
2019年高级商务英语阅读习题(12).doc
2019年高级商务英语阅读习题（12）1) 目前，据估计飞机排放的二氧化碳约占全球二氧化碳排放问题的2%。
At present, aircraft emissions are estimated to account for about 2% of the total world carbon dioxide emissions.2) 他试图为本国制造厂商与外国买家牵线搭桥。
He tries to marry domestic manufacturers with foreign buyers.3 ) 如何促进增长，重振市场信心，是我们需要解决的头等大事。
How to promote growth and restore confidence in the market is an issue at the top of our agenda.4 ) 对中国而言，美元崩溃没有任何好处，尤其是会大大削弱中国产品在美国的竞争力。
China has little to gain from a dollar crash, not least because that would make its exports much less competitive in America.5 ) 目前的低通货膨胀率和家庭收人的稳定增长将转化成为更多的购买力。
The current low inflation and steady growth in household income will translate into more purchasing power.6 ) 在美英等国，失业者和老人从政府领取津贴以度过艰难的时期。
In countries like the US and the UK, the unemployed and elderlypeople receive allowances from government to wade through difficult times.7 ) 出口增长的放缓以及进口的稳步上升反映了该国改善对外贸易的努力已经初见成效。
2019年商务英语BEC高级阅读强化练习题
2019年商务英语BEC高级阅读强化练习题Sweet smell of excess-for just ￡ 47.874 a bottleThe marketing says it is the “ ultimate symbol of indulgence and truly impeccable taste”. A new scent, namedV1, has (0) launched for Christmas-retailing at just￡47.874 . The makers are proudly promoting it (31) ,the“ world’s most expensive perfume” a nd are confident of selling the limited edition of 173 bottles-(32) it should be exactly 173 bottles is not made clear in the publicity for the product.Although carefully priced at just under the ￡50.000 mark, this perfume is clearly (33) something for anyone who considers ￡30 too much to pay for a bottle of eau-de-toilette. Those (34) are potential customers will certainly be reassured to learn that a case covered in rubies and diamonds is included free (35) charge. Purchasers are assured of further savings, with unlimited scent refills guaranteed indefinitely- at no extra cost.The fragrance is the idea of Arfaq Hussain, a 27-year-old clothes designer who first made a name (36) himself with an air-conditioned jacket he was asked to make by the singer Michael Jackson (37) far, Mr Jackson is the only person to (38) placed an order- he wants two, according to Mr Hussain.Mr Hussain is unconcerned at having no previous experience of perfumery . “ It’s so (39) more than a perfume ---- it’s a piece of jewellery, too. “ “ explained Mr Hussain. He attempted to describe the ￡47.874 sensation . “ it is delicate , fragrant and quite unique. When you openthe lid, it takes you totally away . It’s just (40) being surrounded by thousands of wild flowers and roses.参考答案：31- 35 AS WHY NOT/ HARDLY WHO/ THAT OF36-40 FOR SO/ THUS HAVE MUCH LIKE。
2019年商务英语高级阅读试题(16).doc
2019年商务英语高级阅读试题（16）Promise of Jobs with Telephone BankingCentreAn 80-million telephone banking centre is to open inScotland, with the creation of about 500 new jobs. Grand UnionGroup, which owns the Dundee and Western Bank, said today ithopes to have the (19) fully operational by next August. It willbe based at the new Caledonian Industrial Estate currently beingbuilt near Edinburgh.The centre is being (20) through a joint partnership (21) global telecommunications firmConcept and customer care specialists Businesslink.Sara Grimaldi, chief executive of the Dundee and Western Bank, said, ‘I’m delighted we will beworking in (22) with Concept and Businesslink and I’m confident we will (23) from their considerableexperience. The new centre will make (24) use of innovative business procedures which will (25) toan improved service and experience for our valued customers.’ Callum Martin, president of globalaccounts for Grand Union Group, added that he was very pleased his company will play a key rolein such an important development employing state-of- the-art technology.The local council said new jobs were (26) of the efforts made to (27) investment to the region.Council leader Hugh MacArthur said, ‘It’s good news for Grand Union, but it wil l also (28) us topromoteEdinburgh to companies considering a (29) to Scotland. The council will continue to workhard to ensure that today’s (30) is just the latest (31) in our attempt to create high quality jobs inthe area.’Scotland has become a European leader in terms of telephone banking centres and has (32)itself an excellent reputation. The call centre sector as a whole employs more than 28,000 peopleat more than 170 sites in Scotland. Taking this into (33), it seems likely that this new centre will beanother success story.19.A facility B plant C function Dsituation20.Aassisted B invested C funded D paid21.Aconsisting B engaging C containing Dinvolving22.Aventure B teamwork C enterprise D collaboration23.A benefit B improve C grow D advance24.Ainclusive B uniform C extensive D universal25.Ahelp B contribute C provide D combine26.Afacts B reasons C data D evidence27.Aacquire B gain C attract D win28.Anecessitate B ease C supportD enable29.A reorganisation B reassignment C relocation D replacement30.A announcement B publication C notice D acknowledgement31.A method B step Cpoint D action32.A achieved B taken C drawn D earned33.Amind B regard C account D note参考答案及解析这篇文章主要讲的是一个大型的电话银行中心可能带来的就业前景。
2019年商务英语高级阅读试题(10).doc
2019年商务英语高级阅读试题（10）The Scientific Approach to RecruitmentWhen it (0) to selecting candidates through interview, more often than not the decision is made within the first five minutes of a meeting. Yet employers like to (21) themselves that they are being exceptionally thorough in their selection processes. In todays competitive market place, the (22) of staff in many organizations is fundamental to the companys success and, as a result , recruiters use all means at their disposal to (23) the best in the field.One method in particular that has (24) in popularity is testing , either psychometric testing, which attempts to define psychological characteristics , or ability￡aptitude testing (25) an organization with an extra way of establishing a candidates suitability for a role. It (26) companies to add value by identifying key elements of a position and then testing candidates to ascertain their ability against those identified elements.The employment of psychometric or ability testing as one (27) of the recruitment process may have some merit, but in reality there is no real (28), scientific or otherwise, of the potential future performance of any individual. The answer to this problem is experience in interview techniques and strong definition of the elements of each position to be (29) as the whole recruitment processis based on few real certainties, the instinctive decisions that many employers make, based on a CT and the first five minutes of a meeting, are probably no less valid than any other tool employed in the (30) of recruitment.Example :A haveB decideC doD make0A B C D21.A suggest B convince C advise D believe22.A worth B credit C quality D distinction23.A secure B relies C attain D achieve24.A lifted B enlarged C expanded D risen25.A provides B offers C contributes D gives26.A lets B enables C agrees D admits27. A portion B member C share D component28. A extent B size C amount D measure29.A occupied B met C filled D appointed30 A business B topic C point D affair参考答案：21-30 B C A D A B D D C A。
2019-商务英语BEC高级真题-优秀word范文 (5页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==商务英语BEC高级真题一、Multiple choices. (15%)1. _____ these advantages we do not think there is any difficulty in pushing sale.A. WithB. Together withC. WithoutD. As2. The goods are urgently needed. We ______ hope you will deliver them immediately.A. in the caseB. henceC. thereforeD. for3. The market report indicates there is ______ market in South America for about 40 tons a year.A. bigB. noC. aD. the4. Thanks to the ______ work of our sales department, your last consignment has been all sold out.A. acceptableB. reasonableC. outstandingD. tolerable5. ______ our general agent, you would also have to look after the advertising.A. To beB. AsC. BeingD. For6. The brochure covers a wide range of products we ______.A. deal withB. deal inC. hand inD. hand over7. The goods have been dispatched and the shipping documents______ consignment are with us.A. forB. ofC. withD. to8. If you are interested, we will send you a sample lot ______ charge.A. withinB. forC. withD. free of9. The exhibition has ______ to offer that you will find interesting.A. manyB. muchC. many aD. more10. Our market survey informs us that you are achieving great success ______ our chemical products.A. onB. toC. atD. with11. We are glad to receive your order of yesterday, ______ regret that we can not supply ______ the end of May.A. but, byB. and, byC. but, forD. and, for12. Mr Brown decided that our estimate was ______ and asked us to begin work as from 1 January.A. delinquentB. managerialC. unfortunateD. acceptable。
2019年商务英语BEC高级阅读练习题
2019年商务英语BEC高级阅读练习题Speaking Your Customers’ LanguageModern international trading practices are highlighting the growing importance of languagetrainingModern-day business really does transcend national barriers. Thanks to sophisticated IT and communications systems, businesses can now market their products on a truly global scale. Theworld is indisputably becoming a smaller place, as service and manufacturing companies search the international marketplace for new suppliers and clients. Businesses must, however, be aware that once they expand the area in which they operate, they face increased competition. The standard and quality of their goods become increasingly important in keeping up with competitors. But most of all, it is the service element accompanying the goods which iscrucial to a company’s success in a particular market. This new philosophy has led to many companies, some of which have even offered products of a lesser quality, gaining success overseas.Although globalisation may, in some senses, have brought national economies closer together, societies around the world still have radically different expectations, processes and standards. These are not a function of economic change, but are more deep-rooted and difficult to alter. They can be a major problem for businesses expanding abroad, with the greatest obstacle of all being the language barrier. If you have to deal with clients, suppliers and distributors in a range of countries, you will not only need the skills tocommunicate with them, you will also need to reconcile any national biases you have with the diverse ways of doing business that exist around the globe.The value of effective communication is not to be underestimated. New technology such as videoconferencing and email has played a part in making the communication process easier, and it may also be possible that the introduction of language interpretation software will help with some global communications problems. But, of course, it is the human element of the communication process that is so vital in business, especially in negotiations, presentations and team-building. It is essential for managers to meet regularly with staff, customers and partners, so that issues can be discussed, messages communicated and feedback obtained.The value of well-organised language training is immense, and can bring benefits to all levels and departments within a multinational organisation. Unfortunately, however, many organisations have a very narrow view when it comes totraining of any kind. Often, an urgent requirement has to be identified before training is authorised. Then, a training company is employed or a programme is developed in-house, the team is trained, and that is seen as the end of the matter. However, the fact remains that training programmes areeffective only if they are relevant to a company’s broader, long-term needs. They should be regarded as an investment rather than a cost.Changes in expectations and attitudes are certain to continue for companies that trade globally. Although such companies are not yet faced with their international partnersand clients demanding that business be conducted in their mother tongue, they realise that overseas competition is increasing fast. If these companies want to continue to achieve success on the international trading circuit, they must be prepared to adapt to situations and speak the local language. If not, someone else will.13 According to the first paragraph, improved communications have enabled companies toA offer a wider variety of products and services.B expand beyond their domestic markets.C perform better than their international competitors.D open more manufacturing facilities abroad.14 Some companies have succeeded at an international level even though they haveA produced inferior goods.B failed to adapt products for local markets.C ignored the standards set by their competitors.D reduced the standard of the service they offer.15 Approaches to doing business vary between countries because ofA local economic considerations.B the existence of cultural differences.C strong wishes to remain independent.。
(完整word版)(整理)商务英语BEC考试高级阅读真题及答案.,推荐文档
商务英语(BEC)考试高级阅读真题及答案题目PART ONEQuestions 1 – 8Look at the statements below and at the five reports about companies onλthe opposite page from an article giving advice to self-employed consultants about negotiating fees for their services.Which book (A, B, C,D or E) dose each statement 1 –8 refer to ?λFor each statement ! – 8, make one letter (A, B, C,D or E) on your AnswerλSheet .You will need to use some of these letters more than once .λExample :0 Lack of self-confidence will put you at a disadvantage in a negotiation .0 A B C D E1. This company has been involved in diversifying its business activities.2. Although this company is doing well, it has a number of internal difficulties to deal with3. This company has reduced the profits it makes on individual items4. One statistic is a less accurate guide to this company’s performance than another5. The conditions which have helped this company are likely to be less favourable in the future6. This company’s share p rice has been extremely volatile over the last twelve months7. This company is likely to be the subject of a takeover bid in the near future8. This company’s performance exemplifies a widely held beliefAChemical CompanyMasterson’s interim pr e-tax profits growth of 20% was somewhat inflated as a result of the income received from the disposal of several of the company’s subsidiaries. The underlying 8% rise in operating profits is a more realistic gauge of the company’s true progress. However, Masterson’s impending merger with Bentley and Knight and its appointment of a new chief executive should mean that the company will be able to sustain growth for the foreseeable fut5ure. The share price has varied little during the course of the year and now stands at ￡6.75BHotel GroupDuring the past year the Bowden Hotel Group has acquired 77 new properties, thus doubling in size . last week the group reported pre-tax profits of ￡88 million in the first six months of the year, ahead of expectations and helped by a strong performance from its London-based hotels and newly expanded US business. However. There is still some way to go. Integration of the new acquisitions is still not complete and, while the share price has risen recently, major problems with integration have yet to be solved.CHigh-tech CompanyThis time last year a share in Usertech was worth just over ￡ 1. six months ago it was worth ￡40. today it is priced at under ￡8 . if proof were need, here is an illustration of how much of a lottery the technology market can be. But some technology companies are fighting back and Usertech is one of them . What has renewed excitement in the company is the opening of its new American offices in Dallas and its ambitious plans to expand its user base in both North and Latin America.DBuilding CompanyRenton’s share price has risen gradually over the past year from ￡2.4 to ￡3.8 . The company has been successful in choosing prime location for its buildings and has benefited from the buoyant demand for housing. Whilst this demand is expected to slow down somewhat during the next year, investors are encouraged by thecompany’s decision to move into building supermarkets. Work has already begun on two sites in London, and the company is expected to sign a contract within the next month for building four large supermarkets in Scotland.EPottery ManufacturerMilton Dishes has been through a shake-up over the past year. The group, which has been cutting margins and improving marketing, may post a small profit this year. The many members of the Milton family, who between them own 58 per cent of the business, have been watching the share price rise steadily and several are looking to sell. Trade rival Ruskin has bought up just over 17 percent of the shares and could well be spurred into further action by the signs of a recovery at the firm.[NextPage]答案:1 D 2 B 3 E 4 A 5 D 6 C 7 E 8 C1.该公司正在对其商业活动进行多样化。
商务英语bec高级考试考试题及
商务英语BEC高级考试试题及答案一、阅读理解（每题2分，共40分）Part 1: 人力资源策略1. What is the main challenge faced Company X's human resources department?A. Attracting skilled workersB. Managing employee performanceC. Implementing new training programsD. Restructuring the department答案：APart 2: 市场营销策略6. What is the primary goal of Company Y's new marketing strategy?A. To increase brand awarenessB. To target an older demographicC. To reduce marketing costsD. To expand into new markets答案：A二、写作（共20分）Part 1: 商务报告Part 2: 商务邮件三、听力理解（每题2分，共20分）Section A: 短对话理解1. Listen to the following conversation and choose the best answer:M: I think we should invest in new software to streamline our operations.W: ________. Let's discuss it at the next board meeting.B. That's a great ideaC. We don't need any changesD. I'm not sure about that答案：BSection B: 长对话理解1. Listen to the following conversation and answer the question:What is the main topic of the conversation between the two speakers?A. Company restructuringB. Employee benefitsC. Marketing strategiesD. Product development答案：A四、口语表达（共20分）Part 1: 角色扮演场景：你是一家咨询公司的项目经理，你的同事John因为个人原因无法参加即将到来的客户会议。
2019年商务英语高级阅读试题及答案(B卷)
2019年商务英语高级阅读试题及答案（B卷）The Scientific Approach to RecruitmentWhen it (0) to selecting candidates through interview, more often than not the decision is made within the first five minutes of a meeting. Yet employers like to (21) themselves that they are being exceptionally thorough in their selection processes. In today’s competitive market place, the (22) of staff in many organizations is fundamental to the company’s success and, as a result , recruiters use all means at their disposal to (23) the best in the field.One method in particular that has (24) in popularity is testing , either psychometric testing, which attempts to define psychological characteristics , or ability￡aptitude testing (25) an organization with an extra way of establishing a candidate’s suitability for a role. It (26) companies to add value by identifying key elements of a position and then testing candidates to ascertain their ability against those identified elements.The employment of psychometric or ability testing as one (27) of the recruitment process may have some merit, but in reality there is no real (28), scientific or otherwise, of the potential future performance of any individual. The answer to this problem is experience in interview techniques and strong definition of the elements of each position to be (29) as the whole recruitment process is based on few real certainties,the instinctive decisions that many employers make, based on a CT and the first five minutes of a meeting, are probably no less valid than any other tool employed in the (30) of recruitment.Example :A haveB decideC doD make0A B C D21.A suggest B convince C advise D believe22.A worth B credit C quality D distinction23.A secure B relies C attain D achieve24.A lifted B enlarged C expanded D risen25.A provides B offers C contributes D gives26.A lets B enables C agrees D admits27. A portion B member C share D component28. A extent B size C amount D measure29.A occupied B met C filled D appointed30 A business B topic C point D affair参考答案：21-30 B C A D A B D D C AThere is a commonly held view that the only way to get (0) decent pay increase is to move on: to go out into the job market and find someone (31) is prepared to pay you a figure more in line (32) the talents you can offer. Whilst changing employers from time (33) time is something we。
剑桥BEC商务英语考试高级阅读真题
剑桥BEC商务英语考试高级阅读真题剑桥BEC商务英语考试(高级)阅读真题一· Which passage does each sentence refer to?· For each sentence 1 - 8, mark one letter A1 B, C, D or E on your Answer Sheet.· You will need to use some of these letters more than once.Example:He has developed his own company to promote his work.0 A B C D E1 Others in his field think very highly of him.2 His ideas have spread beyond the business world.3 He felt that people should be able to enjoy their work.4 His ideas are more complex than they seem.5 He did a variety of interesting things before writing his books.6 His most successful book was written with a colleague.7 He is particularly skilled at forecasting important developments.8 Contact with the military was an early influence on his thinking.A John AdairAdair is the pioneering British thinker in the theory of leadership. He was the first person in the UK to hold a professorship in Business Leadership and has published a series of influential books on the subject.Despite his quiet appearance, Adair has had a colourful life, serving in a Bedouin regiment and working on an Arctic fishing boat! His initial interest in leadership came from his army experience and he used to lecture at the highly prestigious academy where British army offices are trained. He now works as an international consultant.剑桥BEC商务英语考试(高级)阅读真题二· Read the following article on recruiting and managing staff and the questions on the opposite page.· Each question has four suggested answers or ways of finishing the sentence, A, B, C and D.· Mark one letter A, B, C or D on your Answer Sheet, for the answer you choose.As a manager in the service industry sector, I've looked at hundreds of CVs in my time. They are not necessarily the bland documents some bosses might think they are! They are full oflittle pointers towards individuals personalities and suitability for the job. The first thing I always look at is an applicant s employment record. I check for continuity and stability. If somebody has a long list of previous jobs, all of varying length, alarm bells start ringing. Rather than an irregular route from job to job, what I hope to see is stable career progression. What does their career path look like - is it all steps forward, or are there a lot of sideways moves? And I am always pleased to find a family person with children, because in my experience they tend to be responsible and reliable.I never rely on CVs alone. We get applicants to fill in one of our own application forms. We ask why they've applied, what their aspirations and personal goals are, and also about their interests and hobbies and any clubs they belong to. That gives you a useful insight into their personality and lifestyle. The application form also enables us to test how much people have actually been progressing in their careers, because we ask for details of the salaries they have received for each job.It s always worth looking at CVs and designing application forms with great care. Taking on employees might be rewarding, but it is also a big investment for any business. Mistakes inchoosing staff can cost companies dear, so it makes sense to spend time ensuring you get the right person.In the service sector, one of the aims of companies is to maintain and improve customer service, and this is achieved partly through low staff turnover. You need to take on people who understand that, and will want to stay. That s why, when you've taken staff on, the next thing is getting the best out of them.My management style comes from the days when I took over my first business, an ailing road haulage firm which I was certain I could turn into a profitable company. The first thing is to treat others as you d like to be treated yourself. As soon as I took over the business, I talked to everybody individually, and looked for ways to make sure their particular skills benefited the company.I didn't have much experience then of managing people, but above all I always tried to be fair and honest with everyone. As a result, I think the staff knew that and accepted my decisions, even if they didn't agree with them all. Also, bosses must be able to communicate. You also need to create team spirit, and build on the strength of the team. I explained my plans for the company to all the staff, and let them all know what I needed from them.The lorry drivers responded brilliantly, and were the key to turning the business round. They understood that we had to develop a professional reputation, and from then on the days of poor quality deliveries were over.Lastly, I am a great believer in profit-sharing. It takes a team to make a company work, so profits should be shared by all. Job satisfaction is important, but it doesn't pay the rent. Shared profit and bonuses help to strengthen team spirit by giving everyone a common goal that they work towards together.剑桥BEC商务英语考试(高级)阅读真题三· Read the article below about meetings.中华考试网()· For each question 31 - 40 write one word in __ __ on your Answer Sheet.How to make more of meetingsYou should know what ends you want to achieve in a meeting before it starts and prepare for it (0)。
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2019年商务英语高级阅读试题（12）
People from different cultures sometimes do things that make each other uncomfortable, sometimes without realizing it Most Americans ___1___ out of the country and have very ___2___ experience with foreigners. But they are usually spontaneous, friendly and open, and enjoy ___3___ new people, having guests and bringing people together formally or informally. They tend to use first names ___4___ most situations and speak freely about themselves. So if your American hosts do something that ___5___ you uncomfortable, try to let them know how you feel. Most people will __6__ your honesty and try not to take you uncomfortable again. And youll all __7__ something about another culture!
Many travelers find __8__ easier to meet people in the U.S. than in other countries. They may just come up and introduce themselves or even invite you over __9__ they really know you. Sometimes Americans are said to be __10__. Perhaps it seems so, but they are probably just __11__ a good time. Just like anywhere else, it takes time to become real friends __12__ people in the U.S..
If and when you __13__ American friends, they will probably __14__ introducing you to their friends and family, and if they seem proud __15__ you, its probably because they are. Relax and enjoy it!
1. A) have never been B) have been never C) has never been D)
has been never
2. A) a little B) little C) much D) a great deal
3. A) meet B) to meet Cㄘmeeting D) to have met
4. A) on B) among C) within D) in
5. A) makes B) make C) made D) making
6. A) praise B) honor C) appreciate D) confirm
7. A) pick B) select C) learn D) study
8. A) this B) it C) them D) /
9. A) when B) if C)after D)before
10. A) superficially friend B) superficial friend C) superficially friendly D) superficial friendly
11. A) having B) taking C) making D) killing
12. A) with B) among C) to D) in
13. A) get along with B) get rid of C) stay away from D) stay with
14. A) hate B) forbid C) avoid D) enjoy
15. A) to know B) knowing C) know D) having known
参考答案: 1-5ABCDA 6-10CCBDC 11-15AADDA。