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Office Supplies Contract
Question: Is there a minimum purchase amount for an order? Answer: While a minimum purchase amount has not been established for an order, agencies should be consolidating orders as much as possible. Agencies should also be placing the majority of their office supply orders on a regular basis (biweekly or monthly) to avoid the $1.60 order. The Auditor’s Office has expressed some concern about the small amounts as well.
Indiana Department of Administration
Office Supplies and PC/IT Hardware
Q & A Session
Thursday, September 28, 2006
Office Supplies Contract
Question: Often times an item is substituted for what I ordered and the price is higher. Should the price be higher? Answer: According to the contract, Office Max should be invoicing the equivalent or lower price for a substitution. Agencies should monitor their invoices for this. If you are charged a higher price for a substitution item, contact Teresa Buck for a credit. If you cannot get resolution through Teresa Buck, you should escalate to Susie Smith.
Office Supplies Contract
Question: What is IDOA’s criteria for determining if a non-market basket item is approved or not. Answer: Generally, the justifications in PeopleSoft are poorly written and do not answer the four questions outlined on the QPA page which can be found on IDOA Procurement’s website. If an agency takes the time to gather the information contained in those four questions, they will have better success in having their requisitions approved.
Office Supplies Contract
Question: How do I communicate to the IDOA approver of a change to my requisition per their denial instructions. Answer: You should ONLY be communicating your need for a non-market basket item through PeopleSoft in the header comments or line comments. DO NOT call or email Susie Smith after your requisition has been denied. If you do, you will be directed to update your information in PeopleSoft.
Office Supplies Contract
Question: I have a difficult time finding Office Max Brand and Guy Brown equivalents for toners and inkjet cartridges. Answer: Demonstration.
Office Supplies Contract
来自百度文库
Question: How much time should I expect for IDOA’s review and approval/denial of a non-market basket purchase? Answer: Clearly, one benefit to driving the purchasing to the market basket is that the process takes less time. Generally, IDOA can review and make a decision on a requisition within 48 hours, however, that is subject to change based on the mere volume of the requisitions received in a given day.