催国外客户回复邮件
与老外客户交流的38个邮件回复模板
与⽼外客户交流的38个邮件回复模板1.更改合同条件谢谢你您在9⽉20⽇的信中附上所附的条款和条件合同草案。
应有到内部程序，我们将⽆法开通信⽤证9⽉，我们必须征求您的安排，以延长我们的信⽤证开⽴时间截⽌⽇期为9⽉30⽇⾄10⽉10⽇。
合同草案的所有其他部分我们可以接受。
我们对任何不便表⽰歉意，并感谢您的⽀持提⾼你的理解和合作。
2.商妥合同⽅安案在回复你的今天有关延长信⽤证开标截⽌⽇期的信函，作为a妥协，我们可以同意延长⾄2000年10⽉5⽇。
我们相信你的银⾏在截⽌⽇期前将有充⾜的时间为贵公司开⽴信⽤证是10⽉5⽇。
3.付付合同书付付合同书时，要双⽅确认完合同的内容后，签上本公司的名字，然后送付两份，请对⽅签完后反还⼀份。
谢谢你你在9⽉21⽇的信中确认你接受合同条款。
我们附上我们正式签署了两份合同。
PLS。
签署并返回⼀个复制给我们。
4.订货这是试订货的信件例⽂。
为使对⽅清楚欲订产品，要明确产品⽬录的⽇期和产品编号。
我们参考项⽬42出现在第10页，您的⽬录No.3456是2000年3⽉号Huly。
5.我⽅想了解因为我们相信第42项将在我们的市场销售良好，我们想订购100单位。
如果这100个单位销售良好，那么我们会考虑更⼤的订单未来。
请通过退货通知我们付款⽅式和发货⽇期。
6.确认订货提醒对⽅注意产品⽬录上的价格存在有效期限的问题。
谢谢你您今天通过传真订购。
正如我们的产品⽬录中所提到的那样，我们将发货在收到信⽤证后⼗天内。
我们可以保持每个的价格项⽬直到本⽉底，这也在⽬录中提到。
因此，除⾮信⽤证及时开通，否则我们将不得不引⽤新的信⽤证价钱。
我们等待信⽤证。
7.请求延期交货，分批交货。
感谢您今天的传真，向我们订购了⼀百（100）单元的第42项订单。
但是，由于我们现在只有五⼗（50）个库存单元供即时装运，其余五⼗（50）个单元可供装运在⼀个⽉的时间⾥。
我们提供以下两种选择：（1）⼗天内发货50台。
四⼗天内剩余的五⼗⼈。
11个外贸业务邮件经典英语模板
11个外贸业务邮件经典英语模板外贸业务员在工作的时候，难免遇到各种各样的情况，但是有时候不知道怎么更好的去给客户发邮件，引起他的回复，下面T ony老师就推荐给你以下几种情况如何有效的发邮件。
1、发了开发信后客户没回音，一个字“催”！Dear Alex,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点，把你上次写给他的邮件放在下面。
如果他还是没回复，那就再重新发一遍，上面加上大写的红色或者粗体的“RE-SEND”如果还是没消息，就打电话吧~2、展会上遇到客户写的开发信Hi ***,How are you doing? Glad to get your name card from HK fair.This is Sandy from ***. We specialized in parking sensor system, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.Hope to get good news from you! Thanks.Best regards,SandySales assistant*** ，需要说明的一点，你的情况和其他朋友又不一样了。
你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会！只要你把握住了，成交可能性是很大的！这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要！客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任！如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。
商务英语催货范文(共7篇)
商务英语催货范文(共7篇)中文翻译：Dear ___:I sincerely apologize for the late reply, we have been on holiday since four days ago due to Mid-Autumn festival. We have already shipped the samples, please kindly confirm upon receipt。
有过这么一个法国的客户，平时发邮件很少回复。
当他有订单计划的时候就会发来一封邮件询价格。
价格低就不说了，交货期也压得很紧。
(Why) 再给你些实例: 寻求建立商贸关系信函 Dear Sirs, A few days ago we had the opportunity to see a display If yourproducts at the Chengdu International Trade Centre。
打个比方，我们正常做一个高柜的无纺布鞋套需要大概50天，可是客户要求30天交货。
对于我们手工做的产品，交货期不可能是这么快的，我问他为什么每次订单的交货期都要求的这么紧。
客户说经济形势不好，不敢做库存（现在越来越多的客户都是这样），所以每次订单就只能订现货。
另外他的客户要求60天交货，所以他只能给我们30天的交货期。
我核算了一下，正常来说PI发过以后等预付款需要3-4天，然后订原材料，包装材料需要7天时间，这么一算下来，10天没了。
然后可能做一些生产安排和调整，不可能立即就能安排客户订单的生产，可能会相差个3，4天后，开始正式生产，那么只有大概10天时间来生产，这基本上是不可能完成的。
发英文邮件催对方事情，具体应该怎么写？可以写的轻松一些。
Hey, michael（写对方的名字）It's been a while since I sent you the invoices that i need you recheck for 's that going。
外贸英文邮件回执 回复
外贸英文邮件回执回复产品报价（一）客户主动询价，我方报价 Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价 Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name:Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问： Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007.. Haveyou received it? Please check it and let me know your comments about the price.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问： Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问： Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.Looking forward to hearing from you soon.4,重新报价1)Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long time,youhaven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows: USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick reply!2) )Dear Mr./Ms.XXRe XX products,I have quoted you FOB QINGAO price.. We have checked our factory about the price, Now we here requote you the new price as follows, USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.5，询问对新价格的意见 Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.四，样品a) 寄样前的预备： Dear Mr/Ms XX1）The XX samples are ready, now we would like to verify the specification ,size and quanlity and your detail address(including telephone , fax no.) as follows: When we receive your confirm, we will send it to you ASAP.2）Re the express and sample fee, would you share half ? Because the cost is very high for us. If you agree this time, when you order, we will deduct the above fee.b) 寄样品（告知客户品名，规格，寄样日期，快件号码等） Dear Mr/Ms XXRe XX samples, we have sent two pieces to you by EMS last week. The tracking No is XXXX, please check receive it.c) 询问客户是否收到样品，意见如何，检验结果，改进意见 Dear Mr/Ms XX Re XXX samples, have you have received it? Now I 'd like to know the inspection results and your opinion? If any problem, please don’t hesitateto inform us so that we can try our best to solve for you.d) 寄改进后的样品 Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, by EMS last week. The tracking No is XXXX, please check receive it. Hope you will be satisfied it.e) 询问客户是否收到样品，意见如何，检验结果 Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, Have you received it? Please let us know your opinion. Hope you satisfied this time. 五，订单f) 样品合格，是否下订单，何时下订单 (1) Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above itemsopinion at an early date.Looking forward to hearing from you soon. Hope to start a new businessin the near future!(2) Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an ordeorder. Could you tell me when you will place the order?g) 催问客户下订单 Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h) 催开信用证 Dear Mr/Ms XXRe contract No。
英文催款信写作答复延期款
英文催款信写作答复延期款英文催款信写作: 答复延期款A Reply to a Customers Request for an Extension of PaymentDear Sirs，Thank you for your check for US3 500. The balance remaining on your account is now US$3 000.We understand that you have come across some unexpected financial difficulties and note with due attention your request for an extension.Considering our long-term business relations ， we offer you the following payment plan： US$1 000 by the 15th of the month for the next three months.If you have another plan in mind，please contact us by phone so that we may discuss it. Otherwise， we will expect your next check for US$1000 on December 15.Sincerely yours，参考译文：谢谢你们 3 500 美元的支票。
现在你们账上的欠款尚有 3000 美元。
我们理解你们遭遇未曾预料的财政困难，我们也及时注意到你们延期付款的请求。
考虑到我们之间长期的业务关系，我们向你们提供如下支付：在此后的三个月内，每月 15 日支付 1000 美元。
如果你们另有设想，请用电话与我们联系，以便我们讨论。
否则，我们将在12 月 15 日期待着你们下一张 1000 美元的支票1。
如何让老外客户一定回复你的邮件？
如何让老外客户一定回复你的邮件？外贸业务员碰到最普遍的问题就是推销信发出去了，可是没有回信。
本来联系得好好的客户突然就没有了音信，让人百思不得其解。
事实上，在外贸业务中，大家最头疼的就是客户不回复，这个问题在外贸业务员新手中又特别突出，但在买方市场的今天这种情况却很正常。
如果我们能经常有意识地改进我们的联系方法，提高自身的专业度，能一针见血切中要害地回复客户邮件，那客户邮件的回复率想必也应该增加很多。
一旦你联系的客户对你有真正的采购意图和兴趣，最直观的表现就是客户回复比较及时，通常不用你去催促，或者每天眼巴巴地守着邮箱。
当客户不回复你邮件时，也要思考一下问题所在，发现症结所在，积极采取相应措施应对。
一、思考为什么客户不回复你有订单意向的客户只询价，不下单，这是正常的。
如果他们只询一次价就下订单，并不确认付款方式、交货期以及包装等详细。
这倒真是要特别慎重对待。
除此之外，还需自己分析原因。
1公司（包括外贸业务员自己）给客户的印象如何？例如公司形象、业务员说话是否得体等。
2产品报价的价位如何，是否与市场行情相差甚远？3邮件中外贸英语语言、句法、专业词汇的使用技巧如何，是否会产生误解或含糊不清？4把自己的传真、电邮换个角度看一看，如果你是客商，你能接受吗？二、一些需要深入思考的问题1本行业出口量和前景。
2报价和寄样后有无请求客人对价格、质量以及其他问题给予反馈。
3来往邮件中尽量使语言更具专业性和针对性，让客人相信你是老手。
4考虑到开发新客人的周期，不要一味想着让客户给你下订单，而是应该先交朋友、交换信息，倾听客户的意见。
5做外贸的人越来越多，特别要注意培养服务客户的意识并经常学习，给自己充电。
（1）给买家提供最初查询您产品的回忆参考点，这有助于买家回忆起他是在什么时候，通过什么方式，对什么产品产生了什么样的兴趣或问题。
因为固有的熟悉感会增强买家与你合作的兴趣与信心。
这种回忆的参考点要有时间、事件、证据等。
催客人回复邮件
分析下原因,一般情况下我会再写封追踪信给他:Hope you are fine, my friend.It is regretthat I haven't receive any informa tion from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good custome r like you!If there is anythin g we can do for you, we shall be more than pleased to do so. Hope we can build good coopera tion with your.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindlycheck my offer? Hope they are workabl e for your market! Sorry that we still don't receive any informa tion from you. I would apprrec iate for your any comment about our offer, includi ng price, quality, sercive. No matterif it is positiv e answer, It is great help for us to meet your require ment.Waiting for your favorab le reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的：good day!my quotati on of digital photo frame you might have receive d and conside rated. could you kindlyadviseyour comment s at your earlier conveni ence?if the product s isnot your are expecti ng,pls adviseme your details require ment, i will re-offer asap.i am of service at any time!但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：Dear ***,Wish you have a nice day!May I ask whether you have receive d my quotati on?Now I am sending it again,if you have any other ideas.Pleasefeel free to contact me.We will do much betterif you can give any advices to us.I am waiting for your reply ASAP.Best regards***．但是，想成功可不是容易的事情．Dear sirhave you receive d our quotati on of ..., if you have any further questio n,pleasedon't hesitat e to contact us.we are waiting for you comment about our quotati on.we hope that we can establi sh a good busines s relatio nshipwith you in the nearest future.your promptreply will be appreci ate.回复A：直接去函敦促Dear ****, Wish everyth ing well with you and your esteeme d company ! We are in receipt of your letterdated Aug 10 , and as r equest ed was express ed you 3catalog ues for our refrige ration goods . We hope they will reach you in due courseand will help you in makingyour selecti on . Wish we will promote busines s as well as friends hip! Best wishes! Kevin回复B：先写邮件问清情况。
外贸催收货款邮件
外贸催收货款邮件Dear George,We have got your order of XXXXXX. But it seems that the order is still unpaid.我们收到您的订单XXX。
但是还没有收到您的付款。
If there's anything I can help with the price, size, etc., please feel free to contact me.如果有任何需要我帮助的请随时联系我们。
After the payment is confirmed, I will process the order and ship it out as soon as possible.一旦您那边付款，我们将处理订单并及时发货。
Best regards!Cindy催收货款Dear George,Hope you're doing well.祝好！This is just to remind you that invoice XXX with the total of 10000USD sent you last Sunday.写信提醒您我们上周发给您的价值1W美金的发票尚未支付。
Although I'm sure you're busy, we greatly appreciate it if you were to go over the invoice and payment details for the services rendered.尽管您非常繁忙，但是还是希望您来处理一下发票付款的问题。
Please contact me if you have any questions. 如有问题，随时联系。
Best regards!Cindy。
催老外回邮件
追老外有一套首次分享者：希望已被分享5次评论(0)复制链接分享转载删除老外不回邮件，怎么治他Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的：good day!my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?if the products isnot your are expecting,pls advise me your details requirement, i will re-offer asap.i am of service at any time!但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsWennie．但是，想成功可不是容易的事情．dear sirhave you received our quotation of ..., if you have any further question,please don't hesitate to contact us.we are waiting for you comment about our quotation.we hope that we can establish a good business relationship with you in the nearest future.your prompt reply will be appreciate.回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin回复B：先写邮件问清情况。
让客户秒回的外贸开发信
Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon a s possible. Thanks！Best Regards已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, pl ease feel free to let me know. Thanks!Best Regards发货后Dear $buyer,The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tr acking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXX XXXXXXX. You will get it soon. Thanks for your support!Best Regards询问是否收到货Dear $buyer,According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on . If not, please let me know. Thanks！Best Regards客户投诉产品质量有问题Dear $buyer,I am very sorry to hear about that. Since I did carefully check the order and the p ackage to make sure everything was in good condition?before shipping it out, I sup pose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give y ou more discounts to make this up next time you buy from us. Thanks for your un derstanding.Best Regards订单完成Dear $buyer,I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business wit h you in future.Thanks！提醒买家给自己留评价Dear $buyer,Thanks for your continuous support to our store, and we are striving to improve ou rselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for u s. If there's anything I can help with, don't hesitate to tell me.Best Regards货物断货Dear $buyer,We are very sorry that item you ordered is out of stock at the moment. I will cont act the factory to see when it will be available again. I would like to recommend s ome other items of similar styles. Hope you like them too. You can click on the fol lowing link to check them outXXXXXXXXXXXXXXXXXXXXXXXXXXXX?? ?.If there’s anything I can help with, please feel free to contact us. Thanks！Best Regards折扣Dear $buyer,Thanks for your message. Well, if you buy both of the XXXX items, we can offer y ou a XXX % discount. Once we confirm your payment, we will ship out the items f or you in time.Please feel free to contact us if you have any further questions.Thanks & Best regards!买家议价Dear $buyer,Thank you for taking interests in our item. I’m afraid we can’t offer you that low pri ce you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, please let me know. Thanks!大量订单询价Dear $buyer,Thanks for your inquiry. We cherish this chance to do business with you very muc h. The order of a single sample product costs $ XXXX USD with shipping fees incl uded. If you order XXX pieces in one order, we can offer you the bulk price of XXX XUSD/piece with free shipping. I look forward to your reply.Regards！买家要求免运费Dear $buyer,Sorry, free shipping is not available for orders sent to XXXXXXXXXXXXXX. But we can give you a XXX% discount of the shipping cost.未付款订单改完价格再次催款Dear $buyer,We’ve reset the price for you. We have given you a XXX % discount on the origina l shipping price. Since the price we offer is lower than the market price and as yo u know the shipping cost is really high, our profit margin for this product is very li mited. Hope you are happy with it and you are welcome to contact me if there’s a nything else I can help with.Best regards!没有好评，买家对于你的产品表示怀疑Dear $buyer,I am very glad to receive your message. Although I haven’t got a high score on D Hgate, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the product and agree to release the money. We sincerely look forward to establishing long b usiness relationship with you.Regards发货几天后买家没收到货Dear $buyer,We sent the package out on XXXXXXXXXXXXXX, and we have contacted the ship ping company and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number is XXXXXXXXXXXXXX.I apologize for the inconveniences and hopefully you can receive the items soon. If you have any problems, don’t hesitate to tell me.向买家推荐新品Dear $buyer,As Christmas/New year/…… is coming, we found XXXXXXXXXXXXXX has a large p otential market. Many customers are buying them for resale on eBay or in their ret ail stores because of its high profit margin. We have a large stock of XXXXXXXXX XXXXX. Please click the following link to check them out XXXXXXXXXXXXXXXXXX XXXXXXXXXX. If you order more than 10 pieces in one order, you can enjoy a w holesale price of XXX. Thanks.Regards收到好评后Dear $buyer,Thank you for your positive comment. Your encouragement will keep us moving for ward.We sincerely hope that we’ll have more chances to serve you买家询问是否有直销航运Dear $buyer,We offer drop shipping service. You can simply specify the shipping address and we will deliver the order to your designated address。
追客户回邮件（英文）
分析下原因,一般情况下我会再写封追踪信给他:Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer l i ke you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requ irement.Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的：good day!my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?if the products isnot your are expecting,pls advise me your de tails requirement, i will re-offer asap.i am of service at any time!但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you hav e any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsWennie．但是，想成功可不是容易的事情．dear sirhave you received our quotation of ..., if you have any further questi on,please don't hesitate to contact us.we are waiting for you comment about our quotation.we hope that we can establish a good business relationship with you in the nearest future.your prompt reply will be appreciate.回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selecti on . Wish we will promote business as well as friendship! Best wishes ! Kevin回复B：先写邮件问清情况。
外贸如何催促外国人回消息例句
外贸如何催促外国人回消息例句
尊敬的[客户姓名]，您好！感谢您对我们产品的关注。
请问您对产品还有哪些问题或疑虑？期待您的回复，以便我们更好地为您服务。
谢谢！
尊敬的[客户姓名]，您好！我们已经收到了您的询价请求，正在为您查询相关报价。
请您放心，我们会尽快与您联系。
如有任何其他问题，请随时告知我们。
谢谢！
尊敬的[客户姓名]，您好！关于您询问的交货时间，我们正在全力以赴地安排生产，确保按时交货。
如果您有任何紧急需求或其他要求，请及时告知我们，我们将尽力满足您的需求。
谢谢！
尊敬的[客户姓名]，您好！我们注意到您还没有回复我们的邮件。
如果您对我们的产品或服务有任何疑问或需求，请及时与我们联系，我们将尽快回复您。
期待您的回复，谢谢！
尊敬的[客户姓名]，您好！我们已经多次联系您，但还未收到您的回复。
如果您对我们的产品或服务有任何问题或疑虑，请尽快告知我们，以便我们更好地为您服务。
感谢您的理解与配合！
催促外国客户回消息时需要注意以下几点：
保持礼貌和专业的态度，尊重客户的文化和习惯。
直接明了地表达自己的需求和意愿，不要使用过于复杂或含糊的语言。
提供明确的时间和期限，让客户知道你的催促是有意义的。
避免过于频繁地催促客户，以免造成不必要的压力和反感。
如果客户一直未回复，可以考虑通过其他渠道联系客户，例如电话、短信或社交媒体等。
外贸客服邮件回复模板很详细的
外贸客服邮件回复模板很详细的(总8页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--西联信息：FIRST NAME: jiande LAST NAME: tangpost code : 35110 0address : putian city , fujian province , chinaWelcome to PayPal complaint center, if you have any questions on the merchant's products or services , please contact us atWe will help you contact with the merchant and solve the problem for you in time.RP-Kerrie-英文风险 9:11:31网上银行交易的截图（需要包括金额，付款时间，扣款公司）信用卡扫描件（照片）（需要包括持卡人姓名，信用卡前四位和后四位号码）持卡人身份证（风险不大可以驾照，但必须是持卡人本人的）客户想要换货，退货：so sorry,if we shipped the correct order you can not return.can we refund 20 dollars as compensation I hope you can understand, thank you.退款：okay. we will refund in 24 hours. please check. thank you.Thank you for will refund in 24 hours. please check.还没付款：so sorry, we can not find it. maybe the payment declined or it isstill pending. please check. thank you.要订单号：Please tell us the order number or correct email address you left on the order then we can check it. thank you.跟踪号没更新的：So sorry for the inconvenience. There are plenty orders everyday. Shipping speed it a little bit slow. we contacted the shipping company already. They will update the shipping info. Please wait two days more. Thank you for your patience.so sorry about it.we contacted the shipping company already. they will make the delivery faster. please wait. thank you.多收手续费：so sorry for the inconvenience. the extra payment is handling fee. it is took by our bank. I hope you can understand. thank you.1. Are your products authentic or not Why are they so cheap（正品便宜）Authentic productsHey,This is legit site.All the products are100%authentic and with original tags. welcome to our websiteand buy anything you like. We are worldwide products supplier and our products are highly praised by our customers. There are stocks from our own factory, no tax and no shipping cost. That is why the price is so cheap.We have plenty orders everyday. You can trust us and place the order on our site freely. We guarantee customers privacy also. Don't worry anyone will get your info. Thank you.单子确认So sorry for the delay confirmation. We received thepayment of your order already. We will check and ship youthe order asap. Then our customer service will email youthe tracking number. The delivery time is 5 to 7 days toyour wait. Thank you.客户未收到退款so sorry for the inconvenience. we applied your refund to credit card company refund processing time is 7 to 20 days. so it maytake a few days for you to receive the refund. please wait. thank you.贝宝发线下Okay. We will email you the Paypal payment invoice. Please check your email. Then you can pay directly via your paypal account. thank you.不想给退货Could you tell us why you want to return the order thank you. Greetings,so sorry about it. if we shipped the correct order you can not return. The shipping cost is rather high here. We spent a lot on the cost.can we refund 30 dollars as compensation I hope you can understand. Thank you.换货付运费If you want to exchange the order you need to pay 50 dollars shipping cost. THE SHIPPING COST IS RATHER HIGH HERE. I HOPE YOU CAN UNDERSTAND. THANK YOU.定做很久还没发货I will talk to our shipping department and make it faster. please wait. thank you.不能用贝宝建议西联hey,so sorry that the order amount is big. we can not send you paypal invoice. do you like to pay by western union if you pay by western union you can get 20% you.叫客户取消争议Hey,Could you tell us why you file the dispute on paypalplease cancel the dispute then we can refund immediately, or else we can not refund. it takes long time for you to get the refund.未付款催款邮件order number:Greetings,Thank you for ordering on our website sorry to inform you that the payment declined, and we have ３ payment methods for you to finish your order.the payment to us via Western Union. After you done the payment, please send us MTCN ,(Money Transfer Control Number, with 10 numbers), shipping address, Tel. number and country. Pay by westernunion you can get 20% discount. For example: If your original price is 100 dollars , you pay by western union you only need to pay 80 you want to pay by Western Union,pls e-mail us and then we will send you information about the Western Unionpayment. If you want to pay by paypal, please ask us to send youthe paypal money just check your email and pay directly via your paypal account.go through our site and reorder, you can pay by visa card, after you done the payment you can email us the order number.Thank you.快递订单号Order Number:Greetings,Thanks for your order.We shipped the order already. The tracking number of your order is:You can track the order at orshipping company always updates the shipping info two days later after we shipped the order. The delivery time is 5 to 7 days to your door. Please wait.2. What about the delivery time and method （发货时间，查询方式）The delivery time always take 5-7 business days to arrive at your door. We ship the order in 24 hours. You can track your order via: or3.调货还没发货客户确认订单so sorry for the delay confirmation.we do some adjustment with the factory.the shipping department said they will ship you the order tomorrow. after we shipped the order our customer service will email you the tracking number. please wait. thank you.4 询问订单号( 客人要求给电话的情况)Greetings,Thank you for your email.Could you tell us your order number Then we can check the order and email you the details. If you have any question, pls contact us at any time if youlike :our te. No: 60Thank you.Customer Service Department5 询问订单号（一般情况）Greetings,Thank you for your email.Please send us the order number, then we can check for you and give you feedback ASAPIf you need any help , pls contact us .Customer service department.6 要求退货以及折扣协议过程1）退货（首次回复问理由给15-25%折扣）Hey,Could you telll us why you want to return the orderYou can return the shoes, but the shipping cost is very expensive and the refund procedure takes a long time around 15-30 days.If possible, we give you $20 as the compensation, and you can keep the items.,you can save shipping fee about 60 dollars too .Thank you.Customer Service Department退货（首次承认货品不正给15-25%折扣）Greetings,So sorry for the problem , because our supplier tell us the products are all original.But there is problem now , you can send the item back, but the shipping cost is too high and the refund procedure will take a long time,If possible , we can refund $30 and you can keep the items,you can save shipping fee about 60 dollars too .Thanks and best regards）折扣（再次要求退款给20-30%左右）Hey,Thank you for your email.How about refund 30% of the payment And you can keep the items.you can save the high shipping fee also.Pls consider it again.Thank you.）退款（最后协议成功退款，不行在给出退货地址时还可以再次出折扣在30%-40%）Greetings,Thank you for your email.We will refund you in 24 hours , pls check it in 2-4 weeksPls wait patiently!Thank you.）退货地址Greetings,Pls send the item back to:Receiver Name: Jiande TangAddress: B Building 2, XiuShuiHuaTing, LiCheng District ,Putian city, FuJian Provice,ChinaPost code: 351100 Tel:NOTE：Inside the package box please write your order number, name, and what reason for return, refund or exchange.And pls write down the tracking number of returning, then pls email us the tracking number and website .When we receive it we will refund to you.But if you keep the items you will get 30% payment refund, and we will refund to you asap,if you return the products, the shipping cost is too high, and the procedure will take a long time. Pls thinking it over.Thank you.客人下单成功通知Dear friend,Thank you for your order.We are great to inform that your transaction is successful.The order number is : ****************We will ship you the order in 24 hours and you will receive the parcel around 5 days.After we ship you the order our customer service will email you thetracking you have any questions contact us.Thank you.Customer Service Center9 付款未完成（催款邮件）Greetings,Thank you for ordering on our website : sorry to inform you that the payment declined, and we have ３ payment methods for you to finish your order.Send the payment to us via Western Union. After you done the payment, please send us MTCN ,(Money Transfer Control Number, with 10 numbers), shipping address, tel. number and country.Below is our western union info (get 20% discount)First name: Jian DeLast name: TangAddress : shanghai chinaZip Code : 201100For example:If your original price is 100 dollars ,. you pay by western union you only need to pay 80 dollarspayment. If you want to pay by paypal, please ask us to send you the paypal money just check your email and pay directly via your paypal account.go through our site and reorder, you can pay by visa card, after you done the payment you can email us the order number.Thank you.Customer Service CenterBSH ：LV ：SEO：10包裹未妥投 parcel: your orderGreetings,Thank you for your order. The parcel has arrived the postal office of your side, please contact the postal office and get the order. Or else it will go back to our company. or you can call the USPS customer service to ask them to resend the parcel to you, here is the tel. number：1-800-ASK-USPS® (800-275-8777)M-F - 8:00am-8:30pm ETSat - 8:00am-6:00pm ETSun/Holidays* - ClosedIf you have any question pls contact us.Thank you.没货需要客人换货not in stockHey,Thank you for your order.so sorry that the item you order is not in stock, could you go through our site and choose other items instead please choose at least three items and tell us the products ID or pictures you want. Then we will change the order and ship you the order asap.Sorry for the inconvenienceThanks and best regards.订单确认( 用于金额过大的订单确认)Greetings,Thank you for your order.We guarantee the security of our customers' credit card info and privacy.In order to prevent others steal your credit card and use it to place the order . we need to make order conformation with you. Please provide those info to us.eg. telephone number . item name , shipping address , the last four number of your credit card,or the scanning copy of your credit card .After we receive the email we will ship you the order in 24 hours.Please contact the credit card customer service center if you have any billing problem.The email address for credit card disputeCredit Card Service Center13. How do I know my shoe size 鞋码，尺寸Can you tell me what size you wear in your country , our technical will confirm your size.Greetings,Below is the size information:Mens[UK:5][US:6][EU:39],Mens[UK:6][US:7][EU:40],Mens[UK:][US:][EU:41],Mens[UK:][US:][EU:42],Mens[UK:8][US:9][EU:43],Mens[UK:9][US:10][EU:44],Mens[UK:][US:][EU:45],Mens[UK:][US:][EU:46]When you finish the payment pls email us your order number and we will check and ship you the order in 24 hours.Thank you.未授权交易给客人的邮件（以银行名义）出现未授权交易的时候用Dear Sir or Madam:Thank you for your information.We have sub mitted the issue for you and check up the credit card tran saction detail from your account.You have purchased $** on t he order number ** for a shoes on ** (date)to the website But the merchant name shows different on your credit card transaction detail.Since the charge back procedure will take a long time , the merchant have provide enough document s, we suggest that you can directly cancel your complain or negotiate with your supplier for some better ways. And cha rge back is bad for your credit recording.Any enquiries, ple ase contact our email address未授权拒付330122*#(ZYS取消贝宝投诉邮件（以银行名义）Greetings:This is the credit card customer service.Could you tell us why you file the dispute of your order: ********** What can we do for you Then you will cancel the dispute.Looking forward to receiving from you soon.Thank you.Credit Card Customer Service DepartmentAny enquiries: please contact our email address。
追客户回邮件
1.Have a nice day!Hope I am not bothering you. I am writing to approach you for future business.We are one of the leading manufacturers of medical equipment in China, and we wonder if we could commence business with your firm.Enclosed is some of our products, hope them will meet your taste and need.If we can be of any help in the future, do not hesitate to let us know.It would be pleasure to receive an answer from you.等几天还没回，可以再写一篇。
2.Good day for you!Having no news from you for several days . I’d like to know your comments on our prices .What do you think of our prices? Are you interested in some of our products? I am eager to know your comment ,so I approach you again to remind you weather this project still active for us or not?It will be our great pleasure if we could co-operate with you in near future.Looking forward to your prompt response .还是没回，有点郁闷了，3.Hope you are fine and your business is booming! I sent you an quotation of our products ,but I still not received any feedback from by now.Did you got it? if yes please check it and give us your kindly comments .Also if you have any questions or need more information just pls feel free let me know and then we can discuss further.Your prompt reply would be greatly appreciated.慢慢磨吧，做外贸是10月怀胎，周末在写一篇4.Have a nice weekend!As we have not heard from you for a long time, we would like to know whether you have received my email or not and what opinion you have on our products.We are always ready to serve you and should be grateful for your reply.Please keep us posted of development at your end.Looking forward to hearing from you soon!还死不回，老外太懒了，要求回复。
外贸催客户付款基本邮件
付定金，我们可以一起安排订料生产，这样会加快我们交货的时间。
2. Dear Customer I got your formal order with many thanks, as per our agreement, we need your deposit to start production, would you please arrange it asap better before xx date, if so, we still can push factory to do the bulk production in order to let you get the goods in due time, thank you for your cooperation. Regards xx
With these facts before you, we feel sure that you will send us your check by return mail. Thank you. 我们恳求，对此部分能速予结帐为荷。
We urge that you make this settlement without delay. 何不立即对此案作一结算? 请在今日将支票随函发出即可。
Dear Customers, According to our contract, the payment is past due. Please make the payment as soon as possible so that we can process to the next stage. The payment should be made no later than March 31st. We have already sent the reciept, please respond to confirm that you have recieve it. thanks XXXXX 4.
外贸催确认订单、催订金、催尾款、催确认印刷品的邮件实用模板
Dear **,Good day. How are you ?Long time no hear from you. Hope you everything goes well.May I know whether you have received my PI for confirmation? Or you can check again by the attached.As you know, the price we give you is the best price we can offer, and as the increasing material cost and unstable exchange rate, we are afraid that it is hard for us to keep the price if youdon’t confirm it much earlier.Hope you can understand and hope to get your reply soon.If have any question, please feel free to contact me.Thanks for your support.Have a nice day.2、催订金Dear **,Good day. How are you ?Sorry to bother you. May I know whether you have arranged the deposit for the order(PI number)? Please kindly arrange it and send me the bank slip soon so that we can proceed your order much earlier without any delay of your selling schedule.Should you have any question, please don’t hesitate to contact me.Thanks for your always support.Have a nice day.3、催尾款Dear **,Good day. How are you ?Sorry to bother you. May I know whether you have arranged the balance payment for the order(PI number)?Since the goods will reach the port at 30th May, please arrange the payment soon to receive the goods earlier so that it will not influence your selling schedule or in case of any extra charge at destination port.Thanks for your always support.Hope to get your reply soon.Have a nice day.Dear **,Good day. How are you ?Sorry to disturb you. May I know whether all the artworks are confirmed?Please kindly have a check and confirm to us soon if ok so that we can arrange the production much earlier.Sorry for pushing so hard, but the production schedule is tight so in order not to delay your order, hope you can understand and confirm to us soon.If have any question, please feel free to contact me.Thanks for your always support.Have a nice day.。
如果催国外客户返单 英语范本
如果催国外客户返单英语范本案例一：To urge customers to confirm ordersDear xx,Good day. How are you ?Long time no hear from you. Hope you everything goes well.May I know whether you have received my PI for confirmation? Or you can check again by the attached.As you know, the price we give you is the best price we can offer, and as the increasing material cost and unstable exchange rate, we are afraid that it is hard for us to keep the price if you dont confirm it much earlier.Hope you can understand and hope to get your reply soon.If have any question, please feel free to contact me.Thanks for your support.Have a nice day.Best regards,moon案例二：To urge depositDear xx,Good day. How are you ?Sorry to bother you. May I know whether you have arranged the deposit for the order(PI number)? Please kindly arrange it and send me the bank slip soon so that we can proceed your order much earlier without any delay of your selling schedule.Should you have any question,please dont hesitate to contact me.Thanks for your always support.Have a nice day.Best regards,moon。
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分析下原因,般情况下我会再写封追踪信给: Hope you are fine, my friend. It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lose a good customer like you!(老外有时也虚荣) If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.
客人还没有回信,周再问客人回信真实原因.(般情况,两封邮件80%客人会告诉原因招屡试爽有用) Glad to contact you again! Have you kindly checked my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, and service. No matter if it is positive answer, it is great help for us to meet your requirement. Waiting for your favorable reply soon!
之日子里,尝试新产品报价,刺激下客人神经. if the products are not your are expecting, pls advise me your details requirement, I will re-offer asap. I am of service at any time! 同客人变换着写邮件让客人知道我们公司产品存重要.约十来天给封邮件Dear ***,。