高校论文：情绪影响因素及情绪管理研究

高校论文：情绪影响因素及情绪管理研究

【中文摘要】情绪管理是21世纪组织行为管理学中比较前沿的课题。情绪管理理论把情绪当成一种资源,进行科学地调节和管理,

以促进个人和组织的双赢。人本管理理念的发展要求组织给予个人的人文关怀,其中也包括情绪管理。高校作为高等教育的重要基地,肩负着为国家培养栋梁之才的重大使命,同时作为国家人力资源开发的重要研究机构,高校教职员工有责任不断提高自身素质,保证身心健康,更好的完成教书育人的工作。因此,研究高校教职员工的情绪管理具有重要意义。本文参考了国内外大量关于情绪管理和情绪劳动的文献,系统整理了国内外的研究现状和相关理论研究,并且通过问卷调查的方式了解高校教职员工的情绪现状,分析情绪影响因素的强弱,建设

性地提出建立情绪管理体系和情绪管理方法,从管理上和方法上对教职员工的情绪进行有效管理,促进教职员工的身心健康,从而保证高

校健康发展。本文共分为七个部分。第一章对选题的背景和意义、国内外的研究动态以及本文的研究路线和方法进行了阐述。第二章阐述了情绪的基本理论。主要论述情绪的定义,情绪的维度,情绪的功能和情绪的影响因素。第三章阐述了情绪管理的基本理论。论述了情绪管理的概念,情绪管理的分类,情绪管理的作用和情绪管理的方法。第四章对教职员工的职业特点和生活现状进行了分析,分别就教师和教辅人员现实的状况进行分析归纳。第五章对情绪管理的调查数据进行详细的分析,总结教职员工情绪现状和存在的问题。第六章提出高校教

职员工的情绪管理建议,建立积极的情绪管理体系,并就个人情绪管

理和高校组织情绪管理分别提出建议。第七章结论。

【英文摘要】Emotional management is one of the cutting-edge issues of oorganizational behavior of 21 century. Mood management theory to emotion as a kind of resource to adjustment and management,the purpose is to promote win-win between individuals and organizations. Development of the concept of the management of people requires the organization to give individuals more humane care, including emotional management. Colleges and universities as the important base of higher education, have the major mission of training talent for the country,at the same time as the important research institution of national human resources development, university staff has the responsibility of improving themselves to continuously, to ensure that physical and mental health, better to complete the work of education. Therefore, it is meaningful to study of the emotional management of university faculty and staff.This paper Reference a great deal of literature of home and abroad about emotions and emotional labor,I reference the related theoretical of the home and abroad research systemly, and through the questionnaire survey to understand the emotional status of college faculty and staff to analyze the strength of

emotional factors, proposed the methods and the system to establish of the emotion management, and manage the emotion to ensure the healthy development of universities.This article is divided into seven sections. The topic of the first chapter is about the background and significance of domestic and international research trends and the routes and methods of this research. The second chapter describes the basic theory of emotion,mainly disscusses about the definition of emotion, emotional dimensions, emotional function and emotional factors.The third chapter describes the basic theory of emotional management. Discusses the concept of emotional management, the classification of the emotional management, the role of emotional management and emotional management approach.The fourth chapter analyzes the work of profession feature and living situation and teachers and supplementary staff analyzed and summarized the state of reality.The fifth chapter analysis of the detailed of the survey data the of the emotional management, summary the emotional problems of faculty status . The sixth chapter of the emotional management strategies college faculty and staff, the establishment of a positive emotional management system, and on personal emotions and emotional management university organization to make