旅游英语写作实训教程 U1,C2

Introduction of reservation confirmation letters
Reservation confirmation letter is a practical writing, commonly used by the travel agency or the hotel to confrm the guest’s booking of hotels, air tickets, etc. Usually, there are two kinds of reservation confirmation letters. One is an e-mail, and the other is a form.
WRITING IN TOURISM ENGLISH
Chapter 2 Tourism Correspondence Writing
Unit 1 Letter of Reservation Confirmation
Objective: To write a letter to confirm the reservation
1) He wants to book two tickets for July 20 from Guangzhou to Los Angeles. 2) The tickets should be under the name of Li Ping and Huang Lin. 3) He will pay for the tickets by MasterCard. 4) Tickets should be sent to the following address: No. 24 Xihua road, Guangzhou, 51000.

The food is guaranteed additive-free（不含防腐剂）.
MasterCard 万事达卡 visa card
Questions and Answers
Questions: 1) What kind of tickets does the guest want to book? 2) Under whose names are the tickets booked? 3) How will he pay for the tickets? 4) Where should the tickets be sent?
Sample 2

June 13, 2011
Dear Mr. Johnson,
Thank you for your letter of June 8 and our telephone conversation today.
I’d like to confirm reservation of two business class tickets for July 20 from Guangzhou to Los Angeles under the name of Li Ping and Huang Lin.
I. Samples Sample 1
To: South China International Airlines
From: Mr. Eric Johnson, Customer Affairs Manager
Date: June 8, 2011
Dear Sir,

I’d like to book two tickets for July 20 from
The ticket should be under the name of John Smith.
guarantee v. promise sth with certainty保证
Eg:We cannot guarantee the punctual arrival of trains in foggy weather.
Writing Tips
预订信的写作格式 The form of reservation letter 信头(Heading) 称呼(Salutation) 正文(Body) 结尾敬语(Complimentary Close) 签名(Signature)
项目
项目一 Reservation Letter Writing Training—Concerning travel
business class 商务舱 first class 头等舱 economical class经济舱
under the name of 以… 的名义
Eg: I’d like to book an air ticket under the name of Li Ling.

agency 项目二 Letter of Reservation Writing—Concerning hotels
项目一：Reservation Letter Writing Training— Concerning travel agency
I. Samples Sample 1 Sample 2 II. Practice Task 1 Task 2
来自百度文库
following address: No. 24 Xihua road, Guangzhou,
51000.

If that’s possible, please let me know.

Faithfully yours,

Eric Johnson
New words and expressions
Guangzhou to Los Angeles. We need business class.
The tickets should be under the name of Li Ping and
Huang Lin. Please guarantee MasterCard No.
3877976901465. Please send the tickets to the