中职英语服务类职业模块四单元3
《英语》(职业模块 财经、商贸及服务类)unit 4
New Words
Phrases
Notes
Dialogue 2
(R=Receptionist, T=Tony Marshall) R: Good morning, sir. Can I help you? T: I’d like to pay my bill now. R: Your name and room number, please? T: Tony Marshall, Room 706. R: Yes, Mr. Marshall. Have you used any hotel services this morning? T: No, I h: Fine. This is your bill, Mr. Marshall. Four nights at $90 each and here are the meals that you had at the hotel. That makes a total of $665. T: Can I pay by credit card? R: Certainly. Can I have your card, please? T: Here you are. R: Please sign your name here. T: Oh, yes. Is it possible to leave my luggage here until I’m ready to leave this afternoon? I’d like to say goodbye to some of my friends. R: Yes, we’ll keep it for you. Have a nice day. T: Thank you. See you later.
中职英语基础模块四Unit3 advertisement教参
Unit3 Advertisement教学目标教学要求与建议I.Warming Up1.教学内容分析与要求1)语言知识与语言技能(1)阅读7条著名的英语广告语，体会广告语“越简短易记越好”的特点。
(2)学习广告语里面的词汇和短语。
(3)理解这些著名广告语的深刻含义，练习译成精确、艺术、达意的汉语。
2)情感态度与价值观努力学习，领会语言艺术魅力。
3)重点和难点重点：阅读7条著名的英语广告语，体会广告语“越简短易记越好”的特点；难点：理解这些著名广告语的深刻含义，译成精确、艺术、达意的汉语。
4)达到的标准能用英语简单介绍一些广告语。
2.教学建议1)导入课前布置任务：自主学习，收集每幅商标相关的信息。
看图辨别商标与产品。
2)研讨、探究与实践(1)认知“热身”部分的词汇及短语。
(2)课堂实践：布置任务，学生分组研讨探究下列广告语的翻译(参考译文)：Just do it.行动起来(只管去做)。
Feel the new space.体会新领域(感受新境界)。
Obey your thirst.满足(解渴)(服从你的渴望)。
Ask for more.再来一点儿(渴望无限)。
Good to the last drop.滴滴香浓，意犹未尽。
Let’s make things better.让我们做的更好。
It’s coming true.一切皆有可能(正在实现)。
(3)总结汇报：小组代表汇报本组译文，之后小组代表以广告商的身份向全班介绍广告上的商品。
教师总结，点评，导入课文阅读教学Ⅱ。
Listening1.教学内容分析与要求本节听力材料是填空完成一段朋友间关于“广告设计和作广告”的电话谈话内容。
1)知识与技能要点与要求(1)熟练掌握必知必会单词和短语的拼写。
(2)听清相关信息，将空白处填上。
(3)能辨听非语句重音词汇的弱化读音及连读读音。
2)情感态度敢于挑战困难，挑战自我，树立自信心。
3)重点与难点重点：听清空白处所缺的词或短语，并能快速、准确拼写出来。
中等职业英语职业模块服务类第2版答案
中等职业英语职业模块服务类第2版答案1、I_____you that I had made the right decision. [单选题] *A.ensuredB.insuredC.assured(正确答案)D.for sure2、—Why do you call him Mr. Know?—______ he knows almost everything that we want to know.（）[单选题] *A. SoB. OrC. ButD. Because(正确答案)3、18．Who is staying at home now? ________, all of them are out. [单选题] *A．NoneB．No one(正确答案)C．EveryoneD．Nothing4、_____ whether robots will one day have vision as good as human vision. [单选题] *A. What is not yet knownB. It is not yet known(正确答案)C. As is not yet knownD. This is not yet known5、97．Go ______ the square and you will find the theatre. [单选题] *A．aboveB．atC．across(正确答案)D．on6、A lot of students in our school were born _______ March, 1 [单选题] *A. in(正确答案)B. atC. onD. since7、30．I want to find ______ and make much money. [单选题] *A．worksB．jobC．a job(正确答案)D．a work8、Tom will _______ me a gift from Japan. [单选题] *A. takeB. getC. carryD. bring(正确答案)9、--Do you know _______ girl with long curly hair?--Yes. She is Mary. She plays _______ piano very well. [单选题] *A. a; /B. the; /C. the; the(正确答案)D. a; the10、--Could you please tell me _______ to get to the nearest supermarket?--Sorry, I am a stranger here. [单选题] *A. whatB. how(正确答案)C. whenD. why11、At nine yesterday morning, I ______ an English class while they ______ a PE class.（）[单选题] *A. was having; were having(正确答案)B. had; hadC. was having; hadD. had; were having12、There is not much news in today's paper,_____? [单选题] *A. is itB. isn't itC.isn't thereD. is there(正确答案)13、-----How can I apply for an online course?------Just fill out this form and we _____ what we can do for you. [单选题] *A. seeB. are seeingC. have seenD. will see(正确答案)14、Now people can _______ with their friends far away by e-mail, cellphone or letter. [单选题] *A. keep onB. keep in touch(正确答案)C. keep upD. keep off15、_______ songs is my favorite. [单选题] *A. To Singing EnglishB. Singing English(正确答案)C. Singings EnglishD. Sing English16、During the Spring Festival, people in Northern China usually eat _______ as a traditional Chinese food. [单选题] *A. pizzaB. dumplings(正确答案)C. hamburgersD. noodles17、____ wants to see you. [单选题] *A. Somebody(正确答案)B. AnybodyC. All the peopleD. No people18、Every means _____ but it's not so effective. [单选题] *A. have been triedB. has been tried(正确答案)C. have triedD. has tried19、____ is standing at the corner of the street. [单选题] *A. A policeB. The policeC. PoliceD. A policeman(正确答案)20、57．Next week will be Lisa's birthday. I will send her a birthday present ________ post. [单选题] *A．withB．forC．by(正确答案)D．in21、I arrived _____ the city _____ 9:00 am _______ April [单选题] *A. at, in, atB. to, on, atC. in, or, atD. in, at, on(正确答案)22、_____ yuan a month _____ not enough for a family of three to live on today. [单选题] *A. Five hundred; is(正确答案)B. Five hundreds; areC. Five hundred; areD.Five hundreds; is23、Miss Smith is a friend of _____. [单选题] *A. Jack’s sister’s(正确答案)B. Jack’s sisterC. Jack sister’sD. Jack sister24、I've never been to Africa, but that is the place（）. [单选题] *A. where I most want to visitB. in which I most want to visitC. I most want to visit(正确答案)D. that I want to visit it most25、I don't know the man _____ you are talking about. [单选题] *A. who'sB. whose(正确答案)C. whomD. which26、Mom is making dinner. It _______ so nice! [单选题] *A. smells(正确答案)B. tastesC. feelsD. sounds27、49．________ is the price of the product? [单选题] *A．HowB．How muchC．What(正确答案)D．How many28、The children ______ visiting the museum. [单选题] *A. look overB. look forward to(正确答案)C. look forD. look after29、In fact, Beethoven did something brave than dying. [单选题] *A. 勇敢(正确答案)B. 冒险C. 可怕D. 奇妙30、Before you quit your job, （）how your family will feel about your decision. [单选题] *A. consider(正确答案)B. consideringC. to considerD. considered。
英语职业模块课件unit 4
2 London, England
Paris, France
英语（服务类）（职业模块）
UNIT 4
Words and ExpressionsServing Customers
W
o
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s
a
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E
x
p
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e
s
s
i
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s 1
sandwich
/5sAnwIdV, 5sAndwItF/ n.
三明治
fried
/fraId/
W o r d s a n d E x p r e s s i o n s 5
skillful
/5skIlfl/
adj.
熟练的；有技巧的
earn
/ɜ:n/
v.
赚得；获得
satisfy
/5sAtIsfaI/
v.
使满足；使满意
thoughtfulness /5WC:tfl9nIs/ n.
体贴；细心
customer
Unit 4
Serving Customers
Contents
Unit Goals Lead-in
Listening & Speaking Reading & Writing Language in Use Unit Task Extended Activities Fun Time
英语（服务类）（职业模块）
Words and ExpressionsServing Customers
W
o
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d
s
a
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e
《Unit4CustomerServiceWarmingup》学历案-中职英语高教版21基础模块3
《Customer Service Warming up》学历案（第一课时）一、学习主题本课学习主题为“Customer Service Warming up”（客户服务热身）。
作为中职英语课程的一部分，本课旨在培养学生基本的客户服务沟通技巧和英语表达能力，为将来从事客户服务工作打下坚实基础。
二、学习目标1. 知识与技能目标：学生能够掌握客户服务基本用语，包括问候语、道歉语、感谢语等，并能进行简单的日常对话。
2. 过程与方法目标：学生能够通过角色扮演、模拟对话等方式，提高英语口语表达能力和客户服务沟通技巧。
3. 情感态度与价值观目标：培养学生良好的客户服务意识和职业素养，以及尊重客户、积极服务的态度。
三、评价任务1. 课堂表现评价：观察学生在课堂上的表现，包括口语表达、沟通技巧、参与度等方面进行评价。
2. 对话练习评价：学生两人一组进行模拟对话练习，评价双方的表达是否准确、流畅，沟通是否得体。
3. 课后作业评价：布置相关主题的写作或口语练习作业，评价学生的完成情况和质量。
四、学习过程1. 导入新课：通过展示客户服务工作的实际场景，引导学生了解客户服务的重要性，并激发学习兴趣。
2. 新课呈现：教师通过讲解、示范等方式，介绍客户服务基本用语和沟通技巧。
3. 探究活动：学生分组进行角色扮演，模拟客户服务场景，进行对话练习。
4. 总结归纳：教师总结学生在探究活动中的表现，强调客户服务的重要性和沟通技巧。
5. 布置作业：布置相关主题的写作或口语练习作业，要求学生进行实践练习。
五、检测与作业1. 课堂小测：进行简单的客户服务用语填空或选择题测试，检测学生对基本用语的掌握情况。
2. 对话练习作业：要求学生两人一组，选择一个客户服务场景，进行对话练习并录制视频或书面记录，以检验学生的口语表达和沟通技巧。
3. 写作作业：要求学生写一篇关于客户服务的短文，包括客户服务的重要性、沟通技巧以及个人看法等，以培养学生的英语写作能力和思考能力。
英语同步学习指导(职业模块)服务类 单元测试卷答案解析Unit 4答案解析
Unit 4 Travel Arrangements单元测试卷参考答案一、语音（本大题共10小题，每小题1分，共计10分）从A、B、C、D 四个选项中，选出划线部分发音不同的一项。
1.B 【解析】本题考查元音字母a的发音，在重读闭音节读[æ],A、C、D读[æ]，B中非重读读[ə]。
所以答案为B。
2.A 【解析】本题考查元音字母e的发音，在重读闭音节中读[e]，B、C、D 选项读[e]，A选项读[ɪ]。
所以答案为A。
3.D 【解析】本题考查字母组合oo的发音，A、B、C选项均发[u]，D选项发[ʌ]。
所以答案为D。
4.B 【解析】本题考查元音字母o的发音,A、C、D选项均发[ʌ]，B选项读[ɒ]。
所以答案为B。
5.C 【解析】本题考查辅音字母c的发音，A、B、D选项均发[k]，C选项读[s]。
所以答案为C。
6.B 【解析】本题考查辅音字母y的发音,A、C、D选项均发[aɪ]，B选项读[i]。
所以答案为B。
7.C 【解析】本题考查字母组合th的发音，A、B、D选项均发[θ]，C选项读[ð]。
所以答案为C。
8.A 【解析】本题考查元音字母i的发音，在重读闭音节中读[ɪ]，B、C、D 选项都读[ɪ]，A选项读[aɪ]。
所以答案为A。
9.A 【解析】字母组合ea常考的三个发音[i:][e][eɪ]。
A选项读[eɪ]，其余三项都读[i:]。
所以答案为A。
10.D 【解析】本题考查辅音字母s的发音,A、B、C选项都读[s],D选项不发音。
所以答案为D。
二、单项选择题（本大题共20 小题，每小题1 .5分，共计30分）从A、B、C、D 四个选项中，选出空白处的最佳选项。
11.A 【解析】本题考查固定短语。
be located“位于，坐落于......”,此句译为”哈尔滨位于中国东北部”所以答案为A。
12.B 【解析】本题考查时态。
go的动作发生在last month,用一般过去时态went，所以答案为B。
中职英语高教版基础模块3第4单元《Customer+Service》第2课时课件
______her.
A. to ; for B.to; with C.to; in
D.for;with
1
Key words: inconvenience,n不便，麻烦
1.It’s________for us to live here. —Yes, all the shops haven’t been open for weeks. A.convenient B.inconvenience C.inconvenient
A.study B.to study C.studying D.studies
2. This was a small room, so Carla made___request
for a larger room.
A.a
B.an
C.the
D.of
1
Key words:make sure
1.It is reported that so many people died from
—Yes. She___to come. Just wait a few more minutes.
A.promises
B.promised
C.will promise
D.is promising 1
3.--Tina, shall we go to the cinema together this
Unit 4 Customer service
1
Learning objectives:
1. 掌握本单元重点单词的读音及用法； 2. 能够灵活使用重点单词； 3. 培养学生英语思维能力。
1
Self-study task:
朗读记忆本单元 所有词汇及补充短语。
英语职业模块课件unit 3讲述
UNIT 3
Words and ExpressionsInformation at Work
W o r d s a n d E x p r e s s i o n s 4
kind
caller
trouble
happen
find
address
operator
/kaInd/ /5kC:lE/ /5trQbl/ /5hApn/ v. /faInd/ /E5dres/ n. /5ɒpEreItE/
Meeting Notice
To: _______M__r_B__la_c__k__________________________ Time: _____9__o_’_c_lo__c_k__________________________ Date: _____O__c_t_2_2______________________________ Location: __t_h_e__m__e_e_t_in_g__r_o_o_m___in__t_h_e__H_i_lt_o_n__H_o_t_e_l The topic of the meeting: ___t_h_e_c__o_m__p_a_n_y_’_s_p__la_n__n_e_x__t _y_e_a_r_
英语（服务类）（职业模块）
Lead-in
UNIT 3 Information at Work
In what way can we find out information about a company?
The __________ can give us information.
telephone
Script
英语（服务类）（职业模块）
外研社2023英语职业模块服务类学生用书升级版课件U4 课件-Extended Activities
□ vacation
My progress
Expressions I have learnt in this part:
□ no more than
Great! Now I know ______ useful expressions. More useful expressions I know in this part:
number of guests
……
wanted service
Reading
Pair work
Student A Read two travel plans.
Ask & Answer Qs
Student B
Fill in blanks in the mind map.
Reading
Check your answers in the mind map.
陪伴
Their son accompanied the old
couple on the trip.
Pre-reading
We also encourage students to try to challenge their limits in order to achieve better accomplishment.
Unit 4 Travel Arrangements
You’ll be able to 01 describe travel products; 02 talk about preparations before travelling; 03 complete an email.
Unit 4 Travel Arrangements
5 days 4 days
中职英语(高教版版2021)基础模块3Unit4Customer-Service课文精选全文
可编辑修改精选全文完整版中职英语(高教版版2021)基础模块3Unit4Customer Service课文apology /əˈpɒlədʒi/ n. 道歉arrange /əˈreɪndʒ/ v. 安排battery /ˈbætərɪ/ n. 电池blank /blæŋk/ adj. 空白的charge /tʃɑːdʒ/ vt. 充电check /tʃek/ vt. 检查；核对complaint /kəmˈpleɪnt/ n. 抱怨；投诉damage /ˈdæmɪdʒ/ v. 破坏delay /dɪˈleɪ/ vt. 延迟；推迟；延期deliver /dɪˈlɪvə/ vt. 递送；运载delivery /dɪˈlɪvəri/ n. 递送；运载exchange /ɪksˈtʃeɪndʒ/ v. 调换guarantee /ˌɡærənˈtiː/ n. 保证；担保inconvenience /ˌɪnkənˈviːnjəns/ n. 不便；麻烦leaflet /ˈliːflɪt/ n. 小册子；单张广告mention /ˈmenʃən/ vt.提及；提到patience /ˈpeɪʃəns/ n. 耐心promise /ˈprɒmɪs/ v. 许诺；承诺receipt /rɪˈsiːt/ n. 收据reduce /rɪˈdjuːs/ vt. 减少；降低refund /riːˈfʌnd/ vt. 退还；退款；偿还request /rɪˈkwest/ n. 要求sheet /ʃiːt/ n. 单子sincere /sɪnˈsɪə/ adj. 真诚的sincerity /sɪnˈserɪtɪ/ n. 真诚solution /səˈluːʃən/ n. 解决方法make sure 确保；确定cause loss to 给……造成损失due to 由于；因为in charge of 负责……sports watch 运动手环录音原文Staff: Good morning! How can I help you, sir?Tim Brown: I’d like to have the mobile phone repaired. I bought it several months ago, but it seems to have a problem with the battery.Staff: What’s the problem?Tim Brown: It won’t charge properly. Even if I charge it for a whole night, there is still very little power.Staff: When did you buy this cell phone, sir?Tim Brown: I bought it three months ago.Staff: I’m so sorry for the inconvenience caused. Would you please show me your receipt so that we can check whether it is still under guarantee?Tim Brown: OK. Here you are.Staff: We’ll get your cell phone checked in no time. Please wait a minute.(After half an hour)Staff: Thanks for your patience. We’ve exchanged the battery for you.Tim Brown: Thank you.Staff: It is my pleasure. Please check the phone and sign your name here.参考译文:工作人员：早上好！先生，我能为您做什么？蒂姆·布朗：我想把手机修好。
英语职业模块unit-4PPT优秀课件
UNIT 4 Serving Customers
英语（服务类）（职业模块）
Listening 1
UNIT 4 Serving Customers
Tick in the boxes the food and drinks you hear.
Customer 1
□ chicken soup □ sandwich □ fried rice □ tea
Байду номын сангаас
a restaurant
英语（服务类）（职业模块）
UNIT 4
Listening & Speaking Serving Customers
Part I Part II Words and Expressions
英语（服务类）（职业模块）
Part I
Listening 1 Dialogue 1 Role Play
英语（服务类）（职业模块）
Lead-in
People need service at (in) __________.
UNIT 4 Serving Customers
an airport
a hospital a travel agency
a bank
a hotel
a shop
a post office
UNIT 4 Serving Customers
Unit Goals
UNIT 4 Serving Customers
Learners should be able to
◆ give and take customers’ orders ◆ give suggestions to customers ◆ understand the duties and communicative skills of an attendant ◆ write about working experience
中职英语服务类职业模块四单元2
Learners should be able to write about working experience
教学方法
教法分析
讲授法、情景教学法
学法分析
小组讨论法
课型
专业理论课
课 时
1,2课时
教具
多媒体
【教学过程组织】Teaching process
Step One :Lead-in
Theteacherplaying a video: The places of interest, Then review the words learned about countries and cities, and see who said the most.
Step Two:Learn the new words
1.New words
2.Then talk about derivation of sentences.
3.Practice the sentences.
Step Three:Listening 2 and Dialogue 2
1.Listening 2
教 案 设 计
课题
Unit 4 Serving Customers
教者
李细琼
授课班级
授课时间
8
使用教材
《英语》服务类,职业模块
教学目标
知识与技能
Learners should be able togive and take customers’orders
过程与方法
Learners should be able togive suggestions to customers
Listen and number the picture
英语职业模块服务类 电子试题(单元同步练习)附答案 Unit 4
Unit 4 Travel Arrangement第一课时一、用英语写出下列单词和词组1. 旅行签证2. 做好准备3. 预订酒店4. 路线5. 升旗仪式6. 省份7. 交换8. 旅行代理人9. 包办旅游10. 观光游二、补全对话A: I haven’t travelled outside my city in recent 2 years.B: Really, why? Travelling brings a lot of fun.A: 1.____________________B: Come on, be relaxed. You can also learn a lot during a trip.A: So where have you travelled outside the city?B: Many places. I have been to almost all the cities nearby with my Dad.A: 2.____________________B: Well, each has its own style. It is hard to say one is better than another.A: 3._____________________ I would like to travel with my friends this summer holiday.B: If you go travelling, you need to make good preparations. 4. __________________ Do not carry too much, but bring the necessities.A: OK, I see.B: Since you have enough time, you can also choose the city outside our province.A: 5._____________________三、连词成句1. impressed, most, you, what (?)___________________________________________________________________________2. last, would, a, many, tour, how, days (?)___________________________________________________________________________3. been, Shanghai, you, have, to, ever (?)___________________________________________________________________________4. during, my, the, Festival, trip, family, Spring, planning, is, a (.)___________________________________________________________________________5. tour, the, clients, independent, an, up, is, to (.)___________________________________________________________________________第二课时一、词义配对1. accommodation A. grown-ups2. discount B. a reduction in the usual price of something3. adult C. an act of going away from somewhere4. expense D. buildings or rooms where people live or stay5. departure E. the money that something costs二、单项选择1. Where have you paid a visit?A. To the local museum.B. In this summer holiday.C. With his new luggage.2. All expenses for this trip ________ by himself.A. is coveringB. will coverC. will be covered3. Can you _________ to me a good restaurant?A. commentB. recommendC. communicate4. It is free for a child under the age _________ 12.A. withB. atC. of5. Sanya is _________ in the south of China.A. locatedB. locationC. locate6.You can try our travel service and we offer you a special __________.A. disappointB. discountC. disappear7.Before we send the gift, let us ________ it.A. holdB. packC. lift8. The attitude of its after-sales service gains a great _________ for the company.A. reputationB. prizeC. competition9. She is not at home and her family was _________ to Beijing last night.A. upB. offC. at10.— If you have any problem, call me.— OK, I will ________ you if I can’t fix it.A. helpB. thankC. contact三、完形填空Many online travel agencies have been growing ____1___. They help the potential travellers plan perfect trips, whether they are planning to go on holiday or _____2____ a business trip. It is easy to get real-time flight updates and other travel ____3_____ on their apps.Besides, they provide 24-hour customer service and offer different languages for the _____4____ from different places of the world, usually _____5____ Mandarin, English, Spanish, French, Japanese and German.Booking a trip ____6_____ be simpler with online travel agencies. You can book flights, hotels, trains and rental cars ____7_____ in the world ____8_____ just seconds. By comparing the expense in different online ____9_____, you also can travel the world with cheap flights, discount hotels and train tickets.To enjoy the biggest saving and greatest travel deals, go to online travel agencies on your ____10_____ trip.1. A. slowly B. rapidly C. silently D. secretly2. A. make B. play C. take D. give3. A. information B. hobby C. interest D. story4. A. businessmen B. students C. designers D. customers5. A. includes B. including C. included D. include6. A. can B. could C. couldn’t D. shouldn’t7. A. nowhere B. anywhere C. somewhere D. where8. A. in B. of C. at D. on9. A. workers B. agencies C. clients D. shoppers10. A. next B. last C. first D. final四、将下列句子翻译成中文。
中职英语第四册—Unit 3 Job Interview and Work
Unit 3 Job Interview and WorkListening1. 教学重点考查学生识别、理解单词和词组与简单的事实性信息的能力。
2. 教学建议A 本部分主要包含五组发音相似的单词，每组的三个单词都包含相同的音节。
主要以此考察学生分辨音节的能力。
①做每组练习之前，教师可以让学生先快速浏览给出的五组单词，并建议学生默念单词。
提醒学生在放第一遍录音时选择正确的答案，在放第二遍录音时确认选择的答案。
②放第一遍录音，要求学生在放第一遍录音时选择正确的答案。
③放第二遍录音，要求学生在播放录音时再次确认选择的答案。
每组单词之间给出学生2~3秒钟的时间快速浏览下一题。
④教师核对答案，可以以提问的形式或自由回答的形式与学生互动，纠正错误，解决学生对答案的疑问。
注：第二遍录音可以根据学生的反馈以及学生的程度来决定是否播放。
B 本部分主要包含五个句子。
要求学生在播放录音的过程中填写句子中空缺的数字。
主要考察学生对数字的熟练程度。
①做练习之前，教师可以让学生先快速浏览每个句子，了解句子的的内容。
②放第一遍录音，要求学生在放第一遍录音时大概填写所听到的数字。
③放第二遍录音前，要求学生在录音播放过程中完成填空。
④教师核对答案，可以以提问的形式或自由回答的形式与学生互动，纠正错误，解决学生对答案的疑问。
C 本部分主要包含一段多个回合的简短对话。
要求学生在播放录音的过程中对所给问题做出回答。
主要考察学生对细节以及文章整体意思的把握。
①练习之前，教师可以让学生先快速浏览所列问题，让学生熟悉文章可能涉及的内容，并且提醒学生在放第一遍录音时了解对话的大体意思。
②放第一遍录音，要求学生在放第一遍录音时了解对话的大体意思。
③放第二遍录音前，提醒学生要在录音播放过程中完成对问题的回答。
④放第二遍录音，把对话的每个回合分别播放，每个回合之间给出适当的停顿，要求学生要在录音播放过程中填写对问题的回答。
⑤教师核对答案，可以以提问的形式或自由回答的形式与学生互动，纠正错误，解决学生对答案的疑问。
中职英语第四册Unit3 section A
water pollution
noise pollution
white pollution
Possible Causes waste water poured out by factories
plastic litter left by people
smoke and waste gas given off by factories or cars (散发) unpleasant sound created by planes, machines or vehicles
Lead-in Let’s learn
What’s the possible cause of __In_d_u_s_t_ri_a_l _p_o_ll_u_ti_o_n__?
(工业)
Cause: the air, water, and chemical
pollution caused by industries
Unit 3
Environment
Section A
Lead-in
Let’s watch
What can you see from the video?
Our earth is facing more and more pollution.
[pE5lu:FEn] n. 污染
How many kinds of pollution do you know?
very angry clean.
and
tolBd
him
that
we
should
keCep
Joa2n.: MWihkaet whaepnptebnaecdkthtoenth?e hotel by ____A_____.
中职英语教案：Unit4 Customer Service(全6课时)
中等专业学校2023-2024-1教案编号:中等专业学校2023-2024-1教案中等专业学校2023-2024-1教案教学内容Step 4 :Post-reading Analyze and discuss ：Underline the following key words, phrases and sentences on the product page, explain their meanings and main usages, and give complete the construction. Review the important words and expressions. How to reply a complaint letter?Ss read thepassageagain andunderline the key words, phrases and sentences.Ss learn theusages of theimportant wordsand phrases.中等专业学校2023-2024-1教案教学内容写作评价标准i.与消费者评价相关的词汇与句型是否使用正确？ii.表达是否清晰且符合逻辑？iii.语法运用是否正确？iv.单词拼写是否正确，标点符号使用是否规范？Step3:Culture UnderstandingRead and answer：1)Who do not like deadlines in business ?A.ChineseB.SpanishC.TurksD.Filipinos2)In which countries should we take care not toshare personal information?A.ChinaB.TurkeyC.GermanyD.FranceGroup TaskSurf the internet or access other resources toget to know different business cultures.Share them with your classmates.Evaluation:Learn the newwords andphrasesappearing in thepassage.中等专业学校2023-2024-1教案教学内容(2)Read and group：原因状语从句：since，because，as，for...让步状语从句：even if/though, though，although，while，as...目的状语从句：in order that, so that, in case...(3)Step 3: Presentation1.Read and underline.The teacher explains the basic grammar structureand application rules of attributive clauses.I got up early so that I could get to school on time. 目的状语从句Even though I got up early, I didn’t get to schoolon time.让步状语从句Since I got up early, I got to school on time. 原因状语从句Even if/though Since So that2 1,7 5,8Ss read thesentences andsummarize theusages ofgrammar.Ss learn thebasic forms ofattributive clauses中等专业学校2023-2024-1教案。
中职职业英语 基础英语模块第四单元教案
A. Look at the pictures. Is there one person ormore?
Ask the students how many people they see in each photo.
B. Check (√) the activities with one person. Use two checks for activities withtwoor more people.
D. Listen. Circle the two activities you hear.
Tell students they are going to listen to twoconversations in which people talk about
different activities. Tell students they need to listen for the activities listed here that the
点击职业英语教案
教研室：教师姓名：
课程名称
英语
授课班级
授课内容
Unit 4 Let’sgorollerblading!
授课学时
6
教学方法
交际法，小组讨论法，任务型学习法，翻转课堂教学法
教学目标
1知识目标：掌握用来“谈论活动、提出建议及回应”的基本词汇句型
2能力目标：谈论活动；提出建议及回应；读懂电子邮件；掌握电子邮件写作技巧
8－11实用阅读及写作（1学时）
教学内容
Goals：.
Direct students’ attention to the unit title and the goals. Explain that in this unit
中职英语服务类职业模块四单元3
Step Four:Read and Match
Match the words with their meanings.
StepFive:Short-answer Questions
After reading the text, give short answers to the following questions.
教案设计课题unit4servingcustomers教者李细琼授课班级授课时间8使用教材英语服务类职业模块教学目标知识与技能learnersshouldbeabletogiveandtakecustomersorders过程与方法learnersshouldbeabletogivesuggestionstocustomers情感态度与价值观understandthedutiesandcommunicativeskillsofanattendant教材分析本课是第四单元的第一二课时包括listening1和dialogue1具体内容是在餐饮等服务场所中与顾客有礼貌地交流并提供服务
教案设计
课题
Unit 4 Serving Customers
教者
李细琼
授课班级
授课时间
8
使用教材
《英语》服务类,职业模块
教学目标
知识与技能
Learners should be able togive and take customers’ orders
过程与方法
Learners should be able togive suggestions to customers
2.I am skillful at mixing different kinds of drinks.
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Step Four: Read and Match
Match the words with their meanings.
Step Five: Short-answer Questions
After reading the text, give short answers to the following questions.
教案设计
课题
Unit 4 Serving Customers
教者
李细琼
授课班级
授课时间
8
使用教材
《英语》服务类,职业模块
教学目标
知识与技能
Learners should be able to give and take customers’ orders
过程与方法
Learners should be able to suggestions to customers
【作业及思考】Step Seven: Homework
1. Read the text after class. 2.Remenber the new words
板书设计
Unit 4 Serving customers
1.so I attended a training schooland studied there for 2 years after graduating from my middle school.
satisfyv.使满足；使满意
thoughtfulnessn.体贴；细心customern.顾客
alwaysadv.总是；一直tipn.小费
training school培训学校middle school中学
be skillful at精于⋯earn money挣钱get along with与⋯相处
2.I am skillful at mixing different kinds of drinks.
3.I keep smiling and try to satisfy them.
教学反思
面对马上就业的学生，了解调酒师这一职业的从业要求和必需的交流技巧很实用。
Listen to the tape about the new words.
bartendern.酒吧招待；酒吧侍者
specialadj.特别的；特殊的
mixv.调制；配制duringprep.在⋯期间
dreamn.梦想attendv.参加graduatev.毕业
skillfuladj.熟练的；有技巧的earnv.赚得；获得
情感、态度与价值观
Understand the duties and communicative skills of an attendant
教材分析
本课是第四单元的第一二课时，包括listening1和dialogue1,
具体内容是在餐饮等服务场所中与顾客有礼貌地交流并提供服务。
教学重点
Learners should be able to give and take customers’ orders
Step Two: Pre-reading Activity
Have a discussion with your partner and tick the right choices about a bartender.
Step Three:Text
expressions and sentences
教学难点
Learners should be able to write about working experience
教学方法
教法分析
讲授法、情景教学法
学法分析
小组讨论法
课型
专业理论课
课 时
5，6课时
教具
多媒体
【教学过程组织】Teaching process
Step One :Learn the new words
Check the answer
【小结】Step Six: Summary and Production
1.Make a short summary of what we’ve learned today.
(1)key vocabulary. (2)sentence structure
2.Read the text.