商务英语谈判案例分析
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商务英语谈判案例分析
Jay is a bissiness who works on gymnasium equipment,and it was the first meeting between yoyo and him. In just a few minutes of the conver sation, yoyo felt that this big fellow with a straightforward appearance kept a mind of a cunning rabbit .Known that the guy was skilled in this way ,he took great care in the negotiation.
In the first round ,their covercition was as follows:
D: shall we start? R=Yoyo
R: yes. I’d be glad to answer any questions you may have.
D: Your product leaves me a deep impression. But I'm a little worried about the prices . R: Don’t worry. Before we quote the price, please tell us the exact quantity you wan t. D: I’m not sure still. I know your research costs are high, but I prefer 20% discou nt.
R: No, no.no.you must be kidding. That’s a big cut, and it will make us no profit.
D: if we promise future business that will reduce your costs for products, right?
R: Yes, but it's hard to see how you can place such large orders. (Pause) We need a guarantee of future business, not just a promise.
D: We said we wanted 500 pieces over a 3-month period. What if we place orders for 6 months, with a guarantee?
R: If you can guarantee that on paper, I think we can discuss this further. But even with volume sales, our coats won't go down much.
D: so, what are your propose?
R: We could give you a cut. But not 20%,we can grant 10% at most, that’s the best we can do.
D: That's a big change from 20! 10 is beyond my deadline. (pause) Any other ideas? R: I don't think I can make a decision right now. Why don't we talk again tomorrow? D: Sure. I must talk to my office anyway. I hope we can find some common ground on this.
NEXT DAY
D: yoyo, sorry to tell you that we cannot accept your quotation; let’s came up with some thing else.
R: I hope so, jay. My aim is to negotiate hard on this oeder――but I'm trying very
hard to reach some middle ground.
D: I understand. We suggest a structured deal. For the first 3 months, we get a discoun t of 15%, and the next 3 months we get 12%.
R: Dan, I can't bring those numbers back to my office――they'll reject it directly.
D: Then you'll have to think of something better, yoyo.
R: How about 12% the first 3 months, and the second 3 months at 10%, with a guarantee of 1500 units?
D: That's a large numbers to sell, with such low profit.
R: It's about the best we can do, jay. (pause) We need to figure something out today. If I go back empty-handed, I may be coming back to you soon to ask for a job. (smiles) D: (smiles) O.K., 12% the first six months, 10% for the second?!