商务英语电话对话范文
商务英语电话对话business english for phone call
商务英语对话:与老外打电话完整对话(一)A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好,我是Mary。
B: Hello, I’d like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。
A: May I ask who is calling, please 请问您是哪位B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢,Wood先生,请稍等。
(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。
C: Can you find out what he wants 你可以问他有什么事吗A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.好的,Hunter先生。
(对来电者说)对不起Wood先生,让您久等了。
Hunter先生现在非常忙,他想知道你有什么事对他说。
B: Yes, I want to buy some computer software and tal k about developing some other software. I don’t know whether he is interested in that or not 是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。
商务电话对话 英语作文
商务电话对话英语作文商务电话对话英语作文。
Business Telephone Conversation。
A: Good morning, ABC Company. How may I assist you?B: Good morning. This is John from XYZ Company. I would like to speak to Mr. Smith, please.A: Certainly, may I ask who is calling?B: This is John from XYZ Company.A: Hold on for a moment, please. I will transfer your call to Mr. Smith's office.B: Thank you.A: Mr. Smith's office, how may I assist you?B: Good morning, this is John from XYZ Company. May I speak to Mr. Smith, please?A: I'm sorry, Mr. Smith is currently in a meeting. May I take a message for him?B: Yes, please. Could you tell him that I called and that I would like to discuss the new project that we talked about last week?A: Certainly, I will make sure to pass on the message. May I have your contact information, please?B: Yes, my phone number is 123-456-7890 and my email is ************.A: Thank you, John. I will make sure to pass on your message and contact information to Mr. Smith as soon as possible.B: Thank you very much. Have a great day.A: You too. Goodbye.B: Goodbye.This is a typical example of a business telephone conversation. It is important to be polite, clear, and concise when speaking on the phone in a business context. Making a good impression and communicating effectively can help to build strong business relationships and achieve success in your professional endeavors.。
商务电话对话 英语作文
商务电话对话英语作文Title: Mastering Business Telephone Conversations。
In today's interconnected world, effective communication is paramount, especially in business dealings. Among various communication channels, the telephone remains a cornerstone for conducting business. Mastering the art of business telephone conversations is essential for success. Here are some strategies to enhance your proficiency inthis regard.1. Prepare Adequately:Before making or receiving a business call, it's crucial to prepare adequately. Have a clear objective in mind and gather all necessary information related to the call. Anticipate potential questions or objections and prepare suitable responses. Being well-prepared instills confidence and ensures smoother interactions.2. Professional Greetings:The opening of a business call sets the tone for the entire conversation. Always begin with a professional greeting, such as "Good morning/afternoon, [Your Name] speaking." Using the caller's name if known adds a personal touch. Avoid informal language or slang and maintain a polite tone throughout the conversation.3. Active Listening:Active listening is a fundamental aspect ofeffective communication, especially over the phone where visual cues are absent. Focus intently on the caller's words, and avoid interrupting. Use verbal cues like "I understand," or "Please continue" to demonstrate attentiveness. Paraphrase key points to ensure mutual understanding.4. Speak Clearly and Concisely:Clarity and conciseness are essential whencommunicating over the phone. Speak clearly, enunciate words properly, and moderate your pace to ensure comprehension. Avoid jargon or technical terms unlessyou're certain the caller understands them. Be concise in your responses, keeping the conversation efficient and to the point.5. Effective Questioning Techniques:Asking relevant questions is crucial for gathering information and understanding the caller's needs. Use open-ended questions to encourage detailed responses and closed-ended questions for specific information. Avoid leading questions that may influence the caller's responses and maintain a neutral stance.6. Handle Objections Professionally:In the course of a business call, you may encounter objections or concerns from the caller. Approach these situations with professionalism and empathy. Acknowledge the concern, clarify any misunderstandings, and offersolutions or alternatives where possible. Handling objections effectively can turn a potential setback into an opportunity.7. Follow-Up and Closure:Conclude the call by summarizing key points discussed and confirming any action items or next steps. Express appreciation for the caller's time and reiterate your availability for further assistance if needed. Follow up promptly on any commitments made during the call to reinforce reliability and trustworthiness.8. Continuous Improvement:Like any skill, mastering business telephone conversations requires continuous practice and refinement. Take note of successful strategies and areas for improvement after each call. Solicit feedback from colleagues or mentors and leverage training resources to enhance your communication skills further.In conclusion, mastering business telephone conversations is an essential skill for professionals in today's competitive landscape. By following these strategies and consistently honing your communication abilities, you can build stronger relationships, foster trust, and achieve greater success in your business endeavors.。
关于商务电话英语对话
关于商务电话英语对话在世界经济全球化及中国加入WTO的形势下,社会需要大量能够用英语在国际上进行科技、经贸、法律和文化等方面交流的专业人才。
小编精心收集了关于商务电话英语对话,供大家欣赏学习!关于商务电话英语对话1Secretary: Hello, Mr. Green's office.Henry: Hello, could I speak to Mr. Green, please?Secretary: Who's calling, please?Henry: Mr. Henry.Secretary: I'm sorry. He's out just now.Henry: When will he be back?Secretary: I'm not sure. Can I take a message?Henry: OK. I'd like to make an appointment with him tomorrow.秘书:你好。
这里是格林先生的办公室。
亨利:你好。
我可以和格林先生通话吗?秘书:请问您是谁?亨利:我是亨利。
秘书:对不起,他刚出去。
亨利:他什么时候回来?秘书:我不敢确定,我能给您捎口信吗?亨利:可以。
我想预约和他明天见面。
关于商务电话英语对话2Salesman:Hello, Mr. Milton. Are you free this weekend?Milton:Yes.Salesman:I'd like to visit you. We have some thing new you may be interested in.Milton:Good.Salesman:When should we come?Milton:At 6:30 this Saturday evening.Salesman:OK. See you then.售货员:嗨,米尔顿先生。
打电话的英语口语对话
打电话的英语口语对话用英语来打电话,比起直接用英语与人对话要容易得多得多了。
下面是店铺给大家整理的打电话的英语口语对话,供大家参阅!外贸商务打电话的英语口语对话1.It'sjustthematteroftheschedule,thatis,ifitisconvenientforyo urightnow.我只想讨论一下日程的问题,就是现在你们是否方便。
2.Wewilldoourbesttoshipthegoodsasearlyaspossible,andwefeelsurethattheshipmentwillbesatisfactorytoyouineveryre spect.我们将尽力早日装运,并相信你方对这批货物会全方位满意。
3.Ibelievethatourpleasurecooperationovertheyearshasprove dustrustworthypartners.我相信多年的友好合作,我们已经成了可信赖的伙伴。
4.Ican'tsayforcertainoff-hand.我还不能马上说定。
5.I'mafraidthatwon'tbepossible,muchaswe'dliketo.尽管我们很想这样做,但恐怕不行了。
6.Thankyouforyourcooperation.谢谢你们的合作。
7.Webelievethatthequalityisthesoulofanenterprise.我们认为质量是一个企业的灵魂。
8.Qualityisevenmoreimportantthanquantity.质量比数量更为重要。
9.Ithinkwemaybeabletoworktogetherinthefuture.我想也许将来我们可以合作。
10.Wewouldbegladtostartbusinesswithyou.我们很高兴能与贵公司建立贸易往来。
商务英语电话留言对话
商务英语电话留言对话以下是小编为大家提供的商务英语电话留言对话,一起来看看吧。
A: Adrienne Lambert speaking.A:我是Adrienne Lambert。
B: Hello, Adrienne. This is George here. I've been thinking. There are three things we need to think about. Firstly, the salary structure ...B:你好,Adrienne。
我是George。
我想有三件事我们需要考虑下。
第一件是薪酬结构…A: Salary structure ...A:薪酬结构…B: Yes, we certainly need that on the agenda...B:是的,我们的确需要提上日程了…A: Oh I see, this is the agenda for…A:我知道了,这是它的日程…B: Yes, yes. Um, we should include pensions ...oh yes, but perhaps before that there's other benefits.B:是的。
我们应当包括养老金…是的,但是也许在考虑其他福利之前。
A: So are we talking about next month's HR meeting?A:那么我们在下个月的人力资源会议上讨论下吧。
B: Yes, I'd like you to circulate it before the meeting.B:好的,我想你在会前传达下信息。
A: I see. Could we go over it again?A:我明白了。
我们再仔细检查一遍好吗?Call 2 (Answerphone message)Call 2 电话答录机上的留言A: Meribel Communications. The office is not manned at the moment. If you'd like to leave your name, telephone number andany message, we'll get back to you as soon as possible. Speak clearly after the beep.A:这里是Meribel Communications公司。
商务英语电话对话作文
商务英语电话对话作文商务英语电话对话。
A: Good morning, this is John speaking. How may Iassist you?B: Good morning, John. This is Mary from ABC Company. I am calling to inquire about your products.A: Certainly, Mary. What products are you interested in?B: I am interested in your latest line of laptops. Can you tell me more about them?A: Of course, Mary. Our latest line of laptops is designed with the latest technology and features. They are lightweight, portable and perfect for business use.B: That sounds great, John. Can you provide me withmore details on the specifications and pricing?A: Absolutely, Mary. Our laptops come with a 14-inch display, Intel Core i7 processor, 8GB RAM, and 512GB SSD. The price for each laptop is $1,500.B: That sounds reasonable, John. Can you provide me with a discount if I purchase in bulk?A: Yes, Mary. We offer a 10% discount for orders of 10 or more laptops.B: That's great, John. I am interested in purchasing 20 laptops. Can you provide me with a formal quotation?A: Sure, Mary. I will send you a formal quotation via email within the next hour. Is there anything else I can assist you with?B: No, John. That's all for now. Thank you for your help.A: You're welcome, Mary. Thank you for considering ourproducts. Have a great day.B: You too, John. Goodbye.A: Goodbye, Mary.以上是一段商务英语电话对话,我们可以从中学到很多商务英语的应用。
打商务电话对话英语作文
打商务电话对话英语作文Title: Conducting a Business Phone Conversation。
Introduction:In today's globalized world, effective communication is essential for successful business transactions. One crucial aspect of business communication is conducting phone conversations. This article aims to provide guidance on how to conduct a business phone conversation effectively and professionally.Body:1. Greeting and Introduction:When making a business phone call, it is important to start with a polite and professional greeting. For example, "Good morning/afternoon, this is [Your Name] from [Your Company]. May I speak with [Recipient's Name], please?"Remember to introduce yourself and your company clearly.2. State the Purpose:Once connected with the recipient, briefly state the purpose of your call. For instance, "I am calling to discuss [specific topic] and explore potential business opportunities." Clearly stating the purpose helps the recipient understand the reason for the call and sets the tone for the conversation.3. Active Listening:During the conversation, it is crucial to actively listen to the recipient's responses and questions. Pay attention to their tone and choice of words to understand their needs or concerns. Show your attentiveness by responding appropriately and asking relevant follow-up questions.4. Speak Clearly and Professionally:Ensure that your voice is clear and audible throughout the conversation. Speak at a moderate pace, enunciate your words properly, and avoid using jargon or technical terms that the recipient may not be familiar with. Speaking professionally helps to establish credibility and build rapport.5. Provide Necessary Information:If required, provide the recipient with any necessary information related to the discussion. This can include sharing details about your company, products or services, pricing, or any relevant documents or resources. Be concise and organized in your delivery of information.6. Addressing Concerns and Objections:If the recipient raises concerns or objections during the conversation, it is essential to address them promptly and professionally. Listen attentively to their concerns, acknowledge their viewpoint, and provide clear and concise explanations or solutions. This demonstrates yourcommitment to understanding and resolving any potential issues.7. Summarize and Confirm:Towards the end of the conversation, summarize the key points discussed and confirm any agreed-upon actions or next steps. This helps to ensure that both parties are on the same page and have a clear understanding of the outcomes of the conversation.8. Closing the Conversation:End the conversation with a polite closing remark. For example, "Thank you for your time and valuable input. I look forward to further discussing this opportunity with you. Have a great day!" This leaves a positive impression and shows your professionalism.Conclusion:Mastering the art of conducting a business phoneconversation is crucial for building successful relationships and achieving desired outcomes. By following the tips mentioned above, you can ensure that your phone conversations are effective, professional, and leave a positive impression on your business partners or clients.。
商务英语电话订单对话模板
A:Good morning, Miss Dou, this is cao lijiao speaking,Can I take your some time?B:YES. Can I help you?A:I am a salesperson for Red Inc, I heard that your company is interested in our office supplies, our company are offering some special discount, maybe it’s beneficial for you I think, if your company has some necessary to buy.B:Oh,yes, I really need to buy some new office supplies. Could you introduce what products does your company have, so I can know if they are what I want.A:Of course. we develop the new line of office supplies recently, which includes copy papers, pens, mouse-pads and white boards, we will give you the most favorable price if you buy the entire range of products.B:OK. I want to know the specific discount, could you tell me? A:Yes, that’s just I want to tell you. Because this is our most recently developed marketing activity, so we have 15% off for orders placed before next Monday. And this is the highest discount that can be obtained in town at present.B:That sounds great. Maybe it’s in line with my need. But I don’t need all office supplies of the new line, I just want to buy some new pens and white boards, can I get the special discountor offers?A:You can certainly get it. And I also tell you a good news, we offer the promotion before the end of the activity: any order placed before next Monday will have their company logo printed on the products at no extra charge.This is definitely worth it.B:Great,In that case I order 200 packages of copy paper. Can you deliver goods as soon as possible.A:Yes,Miss Dou, please tell me your dress and your phone number, we’ll do my best for you.B:My address is…and my number is 66782730 Thank you.A:Thank you for your time.Your satisfaction is our company's pleasure .Thank you for your support to us again.欢迎您的下载,资料仅供参考!致力为企业和个人提供合同协议,策划案计划书,学习资料等等打造全网一站式需求。
商务英语电话情景对话
商务英语电话情景对话英语对话教学是英语课堂教学的重要组成部分,在提升教师教学能力、促进学生学习方面发挥着越来越重要的作用。
店铺整理了商务英语电话情景对话,欢迎阅读!商务英语电话情景对话一Jack:Hello? Can I speak to Mr. Smith?喂?能请史密斯先生听电话吗?Gina:I'm sorry, but he's out now. May I take a message?抱歉,他现在不在。
要我传话吗?Jack:Yes. This is John Brown. I'd like to meet him next Monday morning around 10 o'clock.好的。
我是约翰布朗。
下星期一早上十点左右我想跟他见个面。
Gina:Let me check his schedule... Yes, I think he can see you. But could you call again around five to make sure?我来查查他的时间表... 可以,我想他可以见你。
不过,五点左右你可以再打电话来确定一下吗?Jack:OK,thank you very much.好的,非常感谢你。
Gina:You are welcome.不用谢。
商务英语电话情景对话二Mary:Could I have your name again, please?请再一次告诉我你的姓名,好吗?John:Yes. It’s John Smith.好的,我叫约翰史密斯。
Mary:And the number?电话号码呢?John:************************Mary:OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.好的,Smith先生,早上晚些时候,你会收到Bush先生的电话。
商务英语订货情景对话
商务英语订货情景对话场景:电话订货A: Good morning/afternoon. This is [Your Name] from [Your Company]. How can I assist you today?A: 早上好/下午好。
我是来自[你的公司]的[你的名字]。
有什么我可以帮助您的吗?B: Good morning/afternoon. This is [Customer's Name] from [Customer's Company]. I would like to place an order for some products.B: 早上好/下午好。
我是[客户的名字],来自[客户的公司]。
我想订购一些产品。
A: Certainly, I'd be happy to help you with that. Could you please provide me with the details of the products you would like to order?A: 当然,我很乐意帮助您。
您可以告诉我您想订购的产品的详细信息吗?B: Sure. I need 100 units of Product A and 200 units of Product B.B: 当然。
我需要100个A产品和200个B产品。
A: Great. And when do you need these products to be delivered?A: 很好。
您需要这些产品什么时候交付?B: We would need them to be delivered by the end of next week. Is that possible?B: 我们需要在下周末之前交付。
这个时间是否可行?A: I will check the availability and delivery schedule for you. Please hold on for a moment.A: 我会为您检查库存和交付时间表。
新商务英语电话对话范文(优选八篇)
商务英语电话对话范文(优选八篇)5商务英语电话对话范文(篇一)Dear Sir: Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .Sincerely商务英语电话对话范文(篇二)Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly商务英语电话对话范文(篇三)Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market hereleaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discountoffered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly商务英语电话对话范文(篇四)Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technicalinformation on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.商务英语电话对话范文(篇五)Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)People are a key factor in your own and your business' success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."The SolutionMost behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, andchances are, sooner or later, you'll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.The BasicsThe most important thing to remember is to be courteous andthoughtful to the people around you, regardless of the situation. Consider other people's feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. Youcan't go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when you're in a hard-nosed business meeting!)This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave sothat you would not mind your spouse, kids, or grandparents watching you, you're probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much "airtime" in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.The following are guidelines and tips that we've found helpful for dealing with people in general, in work environments, and in social situations.It's About PeopleTalk and visit with people. Don't differentiate by position or standing within the company. Secretaries and janitorial staffactually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (you'll probably be surprised!) and make it a point to meet them and show your appreciation.Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When you're visiting another site, lingerover a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.Keep notes on people. There are several "contact management" software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a "people database" with names, addresses, phone numbers, birthdays, spouse and children's' names; whatever depth of information is appropriate for your situation.It's a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will!商务英语电话对话范文(篇六)Good morning. It's a pleasure for me to be here in front of you to present myself. My name is Jennifer Wong, and I am a candidate for the position of Overseas Sales background and work experience are tailor-made for this position. I studied marketing as an undergrad here in Taiwan, and in 1995, I received my MBA from the School of Business, University of Texas. For five years, I have utilized my skills and knowledge as the Assistant Director of Exports for Magic Kitchen Appliances is a forward-looking company. I am aware that you are expanding into new markets, particularly in the . Thus you are going to need aggressive, take-charge sales representatives.At Magic Kitchen, during my five years there, we expanded our . market share by 25%. This is just one example of my ability to go out there and sell position with your company would be both a learning experience and a great opportunity. I look forward to becoming part of the Action team. Thank you.商务英语电话对话范文(篇七)Look at the letter below. Rewrite it as an individual letter to a customer - which would certainly be necessary if the customer had ordered ten items at this price and not just one.The first lines are done for you below.Dear Customer:We regret that your order is being returned to you due to thereason(s) checked below. Unfortunately, prices of equipment are constantly changing and these changes are often not reflected in our advertising due to the months between preparing advertising copy and its publication.Shipping and handling are also variable, so please include theproper charges if that is the reason that your order cannot be processed. It is always best to call us when more than one item is requested, to obtain exact shipping costs for your order.From time to time items are discontinued and, though this is beyond our control, we will be happy to suggest products which are suitable. Please give us a call on our inquiry line (304) 739-8723.Thank you for your patience, and we hope to serve you when the problem with your order noted below is corrected.(_) Item requested is no longer available.(_) Item requested is not yet available(_) Invalid credit card number. Please check your card.(_) Insufficient postage and/or handling. Please add $____ for shipping.(*) Price change. The new price is $(_) Other:_________________________________Additional notes: The product has been upgraded - the new version performs better than the original version, which has been discontinued.Begin your letter like this:12 April 19——Dear Mr Stafford,Your order #767 999 for ten CX 99 processorsI am sorry to inform you that we have been unable to process this order and I am returning it to you for your attention.商务英语电话对话范文(篇八)Dear Mr. Sun:We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.Very truly yours.Oscar OlenderExecutive ChairmanAttachment。
经典商务英文电话对话
经典商务英文电话对话经典商务英文电话对话经典商务英文电话对话经典商务英文电话对话一A: Good morning. Hudson Textile Company. A:早上好!这里是哈德逊纺织品公司。
B: Good morning. Could I speak to. Mr. White, please B:早上好!请叫怀特先生听电话。
A: Yes. Hold the line, please... Hello, I“m afraid Mr. White is completely snowed under atpresent. He shouldn“t be free until 11 o"clock. Can I take a message A:好的,请稍等……喂,怀特先生现在根本走不开,直到11点才有空。
需要我转告一下吗B: Of course. Could you ask him to call me back It"s about the sample of article No.067. B:当然,请叫他给我回电话,是有关067号货的样品。
A: Yes. What"s your name, please A:可以,请问您贵姓B: This is Aram of Trans-America Clothing. B:我是泛美服装公司的艾拉姆。
A: Mr. Aram. Does he have your number A:艾拉姆先生,他有您的电话吗B: Yes , but I"ll give it to you again. It"s ***-*****. B:知道,但我还是跟你说一下,***-*****。
A: Thank you, Mr. Aram. I"ll give Mr. White the message. A:谢谢,艾拉姆先生,我会转告怀特先生。
商务英语电话对话范文
商务英语电话对话范文商务合作时,用英语来与客户进行对话,有什么范本吗?下面是店铺给大家整理的商务英语电话对话范文,供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A:您好,感谢您致电布拉德福家庭公司。
我是特蕾西,有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B:你好,我想找你们的人力资源部主任詹金思小姐通话。
A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A:稍等,我去看看她是否在办公室。
请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。
A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A:谢谢你,伯顿先生。
请您先等一会儿好吗?我去看看她是否在办公室。
B: No problem.B:没问题。
A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A:非常抱歉,詹金思小姐现在不在办公室。
商务电话英语对话范文
商务电话英语对话范文随着社会经济的发展和全球化的深入,学习者对于英语学习的要求也发生了变化。
英语越来越成为人们使用的一种工具。
小编精心收集了商务电话英语对话范文,供大家欣赏学习!商务电话英语对话范文1索赔与理赔A: Have you checked how much of the contents of the damaged bales can still be used?A:你们查过了吗?破损包中有多少货物还可以用?B: The report said that the majority could be salvaged. About 20% can't be used or sold out. We are very anxious about it. We had counted on receiving the shipment to complete several orders.B:检验报告说,大部分还可利用,约有20%左右不能用或无法售出,我们对此事很着急,因为我们原来指望收到这批货来履行好几批订单。
A: We understand your problem.A:我很理解你们的困难。
B: I'm sure we can count on your support to help us to overcome the present difficulty.B:我确信我们能得到你们的帮助来克服目前的困难。
A: What do you suggest for a settlement?A:你建议怎样来处理这个问题?B: We are willing to accept the shipment if you will allow a 30% reduction in price.B:如果你方减价20%的话,我们愿意接受这批货物。
A: Let's compromise on a 20% reduction in price on this shipment. And for your next order, we'll give you some preferential terms in addition to what you are getting from usnow.A:咱们折中好了,这批货物减价 20% ,下次你们订货时,除目前已有的条件外,我们另外再给些优惠。
[商务英语电话对话范文]英语商务电话情景对话
A: Jut a moment. I"ll check to ee if he i at her dek. May I tell her who i calling A:稍等,我去看看她是否在办公室。
请问您是哪位 B: Thi i Bill Burton from Milford Inurance, I"m calling ___①___our meeting ne某t Tueday. B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。
A: Thank you, Mr.Burton. Can you pleaeholdfor a moment I"ll check to ee if he i available. A:谢谢你,伯顿先生。
请您先等一会儿好吗我去看看她是否在办公室。
B: No problem. B:没问题。
A: I"m orry, Mr.Burton, jut to confirm, your name i pelled B-U-R-T-O-N, i that correct A:伯顿先生,不好意思。
我想确认一下您的名字是B-U-R-T-O-N吗 B: Ye, and I repreent Milford Inurance. B:是的,我是米尔福德保险公司的。
B: Thank you very much. B:非常感谢。
HELEN: Great. That would give u a chance to how you the convention centre, and we could alo ④drop in at Caear’ Retaurant where Gregg ha arranged your reception. 海伦: 太好了。
那样我们就有机会带领你参观一下会议中心了,而且我们还可以顺便去凯萨饭店,葛雷格已经在那里为你安排好了接待活动。
[商务打电话的英语对话]商务英语打电话对话
[商务打电话的英语对话]商务英语打电话对话商务打电话的英语对话商务打电话的英语对话为了培养出适应社会的复合型人才,对商务英语教学方法进行认真的探讨和研究是十分必要的。
小编精心收集了打电话的英语商务对话,供大家欣赏学习! 打电话的英语商务对话1 A:Is that the office manager over there B:Yes, it is,A:I haven“t met him yet. B:I“ll introduce him to you . A:在那边的那位是经理吧B:是啊。
A:我还没见过他。
B:那么,我来介绍你认识。
打电话的英语商务对话2 A: Hello! Is this Commercial Information Consultancy Company 喂,请问是"商业信息咨询公司"吗B: Yes, CIC. May I ask who is calling 是的,CIC公司。
请问您是哪位A: This is Lisa Wang, International Trade Group. 我是王莉莎,是"国际贸易集团公司"的。
B: What can I do for you, Miss Wang有什么事吗,王小姐A: I"d like you to give me some information about an American company. Its name is Johnson International Fastfood Co. Limited. 我希望你们提供一些一家美国公司的消息。
公司名称是"约翰逊国际快餐有限公司"。
B: Could you repeat the name of the company, please 可以再说一遍该公司的名称吗A: Johnson International Fastfood Co. Limited. "约翰逊国际快餐有限公司"。
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商务英语电话对话范文商务合作时,用英语来与客户进行对话,有什么范本吗?下面是给大家整理的商务英语电话对话范文,供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A:您好,感谢您致电布拉德福家庭公司。
我是特蕾西,有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B:你好,我想找你们的人力资源部主任詹金思小姐通话。
A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A:稍等,我去看看她是否在办公室。
请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。
A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A:谢谢你,伯顿先生。
请您先等一会儿好吗?我去看看她是否在办公室。
B: No problem.B:没问题。
A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A:非常抱歉,詹金思小姐现在不在办公室。
她去吃午饭了。
您愿意给她留个口信吗?B: Yes, please have her ____③____when she returns to the office. It's best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799.B:好的,请她回办公室后给我来电话。
如果今天下午3点以前能与我联系的话就再好不过了,打办公室电话635-8799就可找到我。
A: I'm sorry, I didn't quite catch that, could you please repeat the number?A:对不起,我没跟上,您能再重复一下电话号码吗?B: ____④____, my office number is 635-8799,Tell her to ask for extension 31.B:没问题。
我办公室的电话是635-8799,然后再接31分机。
A: I'm sorry, Mr.Burton, just to confirm, your name is spelled B-U-R-T-O-N, is that correct?A:伯顿先生,不好意思。
我想确认一下您的名字是B-U-R-T-O-N吗?B: Yes, and I represent Milford Insurance.B:是的,我是米尔福德保险公司的。
A: I will make sure Ms.Jenkins receives your message and returns your call before 3pm this afternoon.A:我会把您的口信告诉詹金思小姐,让她在今天下午3点以前给您回电话。
B: Thank you very much.B:非常感谢。
商务英语电话对话范文2FFICE ASSISTANT: Good morning. Odyssey Promotions. How may I help you?办公室文员: 早上好。
这里是奥德赛企划公司。
我能为您提供什么帮助吗?NICK: Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please?尼克: 你好,我是国际通讯公司的尼克;戴尔文。
可以帮我转接海伦;特纳吗?OFFICE ASSISTANT: Just a moment, please. 办公室文员: 请稍等。
OFFICE ASSISTANT: I have Nick Delwin on the line for you. 办公室文员: 有个叫尼克;戴尔文的人打来电话要找你。
HELEN: Thank you... Hi, Nick. Nice to hear from you.How’s the English weather?海伦: 谢谢……你好,尼克。
很高兴接到你的电话。
英国那边的天气怎么样?NICK: It’s pretty good for the time of year. What’s it like in New York? 尼克: 就今年这个时候来讲,还是相当不错的。
纽约那边的天气呢?HELEN: Not good, I’m afraid. 海伦: 恐怕不怎么样。
NICK: That’s a pity because I’m planning to come across next week.尼克:那真糟糕,因为我正打算下礼拜过去一趟。
HELEN: Really? Well, you’ll ②come by to see us while you’re here, I hope?海伦: 真的吗?嗯,我希望你来的时候能顺便过来看看我们,可以吗?NICK: That’s what I’m phoning about. I’ve got a meeting with a customer in Boston on Tuesday of next week. I was hoping we could arrange to ③meet up either before or after.尼克: 这正是我打电话想要告诉你的事情。
下礼拜二,我要在波士顿会见一个客户。
我希望,在那之前或之后我们能找个时间见一下。
HELEN: Great. That would give us a chance to show you the convention centre, and we could also ④drop in atCaesar’s Restaurant where Gregg has arranged your reception.海伦: 太好了。
那样我们就有机会带领你参观一下会议中心了,而且我们还可以顺便去凯萨饭店,葛雷格已经在那里为你安排好了接待活动。
NICK: That’s what I was thinking. 尼克: 我也是这么想的。
HELEN: So you said you have to be in Boston on Tuesday? That’s the 8th? 海伦: 嗯,你说你要在礼拜二的时候到波士顿?那是8号吧?NICK: That’s right. Now, I could ⑤stop over in New York either on the way in - that would be the Monday...Would that be possible? 尼克: 没错。
那样的话,我也可以在去之前先去纽约一趟;;可能是礼拜一的时候;;那没问题吧?HELEN: Ah, I’m afraid I won’t be in the office on Monday, and I think Gregg has meetings all day.海伦: 啊,恐怕礼拜一的时候我不在办公室,而且我想葛雷格全天都在开会。
NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.尼克: 嗯嗯,好吧,那另一个可能就是在我从波士顿回来的时候再安排见一下了。
HELEN: When do you plan on leaving Boston? 海伦: 你打算什么时候离开波士顿?NICK: Could be either Tuesday afternoon or Wednesday morning, but I would like to catch a flight back to London on Wednesday evening.可能是礼拜二下午,也可能是礼拜三上午,但我想赶在礼拜三晚上搭乘航班返回伦敦。
HELEN: OK. Well, it would be best for us if you could fly in on the Wednesday morning. Either Gregg or I will pick you up at the airport, and then we could show you the convention centre and also Caesar’s. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized. 好。
嗯,如果你能在礼拜三上午飞过来的话,那对我们来说最好不过了。