商务英语(电话365句)

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常用商务英语-电话篇

常用商务英语-电话篇

二。

听不清楚1. Sorry, I didn't catch you.对不起,我听不懂你说的。

2. Sorry, I didn't understand. 抱歉,我听不懂。

3. Sorry, I didn't get what you said. 对不起,我没听懂你说的话。

4. I can't hear you very well. 我听不太清楚。

5. I can barely hear you. 我几乎听不到你说的。

6. I'm having trouble hearing you. 我听不清楚。

7. We have a bad connection. 通讯效果不太好。

8. I can't catch what you are saying. 我听不太清楚你说的话。

发生上面的情况,你可以请对方在重复一遍,你可以说:1. Pardon?请再说一遍好吗?2. Excuse me? 请再说一遍?上列两句都是对不起之意,但用在会话上,如果后面没有接说明,并且语尾上扬,就是要对方再说一次。

听到这句话时就要知道对方要自己再说一遍。

3. I beg you pardon? 能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思)4. Could you repeat that, please? 能请你再说一遍吗?5. Would you say that again? 你能再说一遍吗?三。

请对方说慢点的说法:1. Would you speak more slowly? 你能再说慢一点吗?2. Could you speak up a little? 你能在大声一点吗?(speak up 大声说=speak out)3. Would you speak more clearly? 你能再说清楚一点吗?4. Would you explain more for me? 可以为我解释一遍吗?5. Please speak a little louder. 请讲大声一点。

实用商务电话英语口语表达

实用商务电话英语口语表达

实用商务电话英语口语表达学习商务英语,实用的商务常用电话英语口语都有哪些呢?下面店铺为大家带来实用商务电话英语口语表达,欢迎大家学习!实用商务电话英语表达1:1. ABC corporation. May I help you?ABC 公司, 我能帮你什么吗?这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字"ABC corporation", 然后再说, "May I help you?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?), 因为这样的问法表示我‘该'怎么帮你, 而非我‘需不需要'帮你? 但基本上 "May I help you?" 跟 "How can I help you?" 都很常见就是了.不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, if you know your party's last name or extension, press 1. If you want to receive information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line." (感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断.2. And you are?你是?如果人家打电话来是要找你的上司, "May I talk to your manager?" (我能不能跟你们经理讲话?) 这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁. 最客气的问法是, "Whom I am speaking with?" 或是 "Whom am I talking to?" (我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, "And you are?" (你是?) 如果人家这样问我, 我就可以答, "This is Benlin."像是 "And you are?" 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用. 其实真的不用怕. 越简单的句子老美越听得懂. 而且事实上 "And you are?" 这句话还有许多适用的场合, 例如在公司的接待处 (reception). 来访的客人如果说, "I'm looking for Mr. Wolf." (我要找伍夫先生) 接待小姐就可以反问他, "And you are?" (你是?) 所以像这种简单又好用的句子大家一定要记起来喔!3. I'll put her on the phone. Just a second.我会请她听电话, 请等一下.Put someone on the phone 这个片语就是说请某人听电话. 例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, "Could you please just put her on the phone?" (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, "Ok. I'll put her on the phone. Just a second." (好, 我会请她听电话, 请稍等一下.)上面讲的 put someone on the phone, 指的多半是只有一只电话时o; transfer 或是redirect. 会比较恰当. 例如同样的情况你可以说, "I'm transferring your call." 或是 "I'm redirecting your call." (我帮你转接到分机给她.) 如果是接线生转接的话, 他们有时就只简单地说, "One moment, please." 或是, "OK. I'll put you through."4. Would you mind holding for one minute?你介不介意稍微等一分钟啊?在美国如果有机会打电话给客户服务 (Customer Service)部门, 如果没意外的话都会听到以下的电话录音, "All of our representatives are currently busy serving their customers. Your call will be answered in approximate 5 minutes" (我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, "Please continue to hold, your call is very important to us." (请继续等候, 你的来电对我们非常重要). 所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的. 所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, "Hold on", 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的.如果万不得已一定要请他稍候, 我们要客气一点地说, "Would you mind holding for one minute?" 所以记得要给对方一个明确的时间, 例如 one second 或是 five minutes 不要让对方无止境地等下去. 但是如果一分钟到了你还没忙完, 则最好再说一次, "Sorry, I am still on the phone. Could you hold for another minute?" (对不起, 我还在讲电话, 能不能再请你稍候一分钟.)5. He's out for lunch. Would you like to try again an hour later?他出去吃午餐了, 你要不要一小时后再打来?受到中文的影响, 许多人要讲某人‘出去'吃午餐了常会说成, "He went out for lunch." 其实这个 went 是多余的, 通常老美只讲 be out for something 就行了. 如果要再简化一点, 单说, "He is on lunch." 或是 "He is on (lunch) break." (他正在休息时间.) 这样子也可以.如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法. 例如你可以建议别人, "Why don't you call back in 30 minutes?" (你何不 30 分钟后再打来呢?) 第二种选择就是请对方留言, 客气一点的讲法是, "May I take your message?" 或是 "Would you like to leave a message?" (你想留言吗?)。

商务英语电话对话范文

商务英语电话对话范文

商务英语电话对话范文商务合作时,用英语来与客户进行对话,有什么范本吗?下面是给大家整理的商务英语电话对话范文,供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A:您好,感谢您致电布拉德福家庭公司。

我是特蕾西,有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B:你好,我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A:稍等,我去看看她是否在办公室。

请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A:谢谢你,伯顿先生。

请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem.B:没问题。

A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A:非常抱歉,詹金思小姐现在不在办公室。

商务打电话英语口语

商务打电话英语口语

商务打电话英语口语(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。

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最新商务英语初级常用电话365句(二)

最新商务英语初级常用电话365句(二)

商务英语初级常用电话365句(二)Shall I tell him you called?我告诉他你来过电话,好吗?I'll be here when he calls back. Much appreciated.他打电话时我会在这,太感谢你了!That's fine. I'll await his return call.很好。

我会等他的来电。

Barker's Service Station.这里是巴克尔维修站。

I need your help badly. My car can't start. Can you send somebody over?我急需你们的帮助。

我的车启动不了,能派人来修吗?We can have somebody come by, but it won't be right away.我们可以派人去,但现在不行。

What time can you send one over?那你们什么时候能派人来呢?Oh, let's see. It'll be about 3:30 before we have anybody free.哦,让我想想。

大概要到3:30我们才有空。

Can it be earlier than that?能早点吗?I doubt it, sir. We'll try, but I can't promise anybody before 3:30.我没把握,先生。

我们会尽早的,但我不敢许诺3:30以前行。

If I had it towed over there, could you work on it right away?如果把车拖到你们那里,能马上修吗?Sure, if you had it towed here to the garage, we could get right on it.当然能。

您把车拖过来的话,我们马上就修。

Can you send your tow truck over here?你们能派辆拖车来吗?No. I'm sorry, but we can't send out our tow truck to get you.不能,真对不起,我们不能派拖车来。

与外国客户交谈用到的商务英语电话口语

与外国客户交谈用到的商务英语电话口语

与外国客户交谈用到的商务英语电话口语我同意你们的还价,减价 3 元。

2. If the price is higher than that, we’d rather call the whole deal off.如果价格比这还高,我们宁愿放弃这桩生意。

3. It’s absolutely out of the question for us to reduce ourprice to your level.我们不可能将价格降到你方所要求的那样低。

4. We can’t accept your offer unless the price is reduced by 5%.除非你们减价 5%,否则我们无法接受报盘。

5. We make a counter-offer to you of $150 per metric ton F.O.B. London.我们还价为每公吨伦敦离岸价 150 美元。

6. Your counteroffer is too low and we can’t accept it.你方还价太低了,我方无法接受。

7. I’m afraid I don’t find your price competitive at all.我看你们的报价毫无任何竞争性。

8. If you insist on your price and refuse to make any concession, there will be not much point in further discussion.如果你方坚持自己的价格,不作让步,我们没有必要再谈下去了。

9. Let’s have your counteroffer.请还个价。

10. Still, I think it unwise for either of us to insist on his own price.不过,我认为彼此都坚持自己的价格是不明智的。

商务英语电话用语

商务英语电话用语
Ask the person whether he has a moment to speak with you before starting the conversation. Do not assume the person can speak with you just because he answered the phone.
How to make an efficient call
1,Set aside a specific time to make your phone calls.
2,Have a calendar and a pen at hand.
3,Gather all of your information and supplies before making your calls.

Ask to speak with the person for whom you are calling
“May I speak with (person’s name)?” Do not assume you are speaking with the correct person. If the person has already identified himself upon answering the phone, confirm that you heard the correct name before continuing. Make sure to listen to how the person introduced himself and repeat his name exactly as spoken including any professional titles and titles such as Mr., Mrs. and Miss.

商务英语900句电话英语

商务英语900句电话英语

329 I would like to talk to Mr. Liu.我想请刘先生来听电话。

330 May I speak to Mr. Johnson, please?我想请约翰先生听电话好吗?331 May I speak to your boss?我想和你们的老板讲话好吗?332 Give me someone who can speak English.找一位能讲英语的人来。

333 Is there anyone who can speak English.请问有没有会讲英语的?334 I would like to talk with someone in charge.我想请你们负责人讲话。

335 I would like to talk to your chief.我想请你们主管讲话。

336 Let me talk to Mr. Wang.我要请王先生讲话。

337 Can I speak to Mr. Li?我能请李先生讲话吗?338 When is he expected to be back?他什么时候回来?339 Do you know when he will be back?你知道他什么时候会回来?340 Can you tell me what time Mr. chen will be back ?你能否告诉我陈先生何时会回来?341 Who is this ,please?请问你是哪一位?342 Who is calling, please?请问你是谁?343 May I have your name?请问你姓名?344 Whom are you calling?你要找谁?345 Will you please spell his name for me?请你把他的名字拼给我好吗?346 Please say it again.请再说一遍。

347 Would you speak a little louder?请你说大声一点好吗?348 Will you speak up, please?请你大声一点好吗?349 Will you speak more slowly?请你说慢一点好吗?350 Mr. Wang is not in now.王先生现在不在此地。

商务电话英语(有时间的看看)

商务电话英语(有时间的看看)

Telephone Calls1.I am sorry I wasn’t in when you called.That’s all right.很抱歉你来电话时我不在。

没关系。

2. Could you put me through to the toy department?请帮我接玩具部好吗?4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900我叫托尼·史密斯,住上海宾馆2107房间,我的电话号码是6567-8900。

5. Please make a remittance of 1,500 Y uan for the books you’ve ordered. The postage is included.您订的书请汇款一千五百元过来,邮资包括在内。

6. Hold on a moment please.请稍等。

7. I’ll see if she is in.我去看看她有没有在。

8. I am afraid she is out at the moment.对不起,她这会出去了。

9. I’ll be pleased to if I can.如果能的话,我很高兴。

10. Extension 121, please.Sorry, the line is busy.请接121号分机。

对不起,线路忙。

11. Could I speak to Mr. Johnson, please?Sorry, there is no one by the name of Johnson here. 我可以和约翰逊先生通话吗?对不起,这里没人叫约翰逊。

12. Could you hold on a minute? I’ll get him for you.Certainly. Thanks.稍等,我帮你去叫他.行,谢谢。

[整理]年商务英语bec听力辅导材料常用电话365句

[整理]年商务英语bec听力辅导材料常用电话365句

Let me confirm your name and room number.我需要确定一下您的姓名和房间号码。

This is Gao Qiang in Room 409.我是409房间的高强。

Mr. Gao in Room 409.409房间的高先生。

OK. We'll ring you up at 6:00 a.m. tomorrow.嗯,我们会在明天6点整叫您。

May I ask for a wake-up call tomorrow morning?明早我可以要求晨叫服务吗?What time would you like to receive the call?您想何时叫您?When would you be fond of receiving the call?你喜欢什么时候叫您?Front Desk. Can I help you?前台,需要我为您服务吗?Yes. I'm checking out now, and want to get a taxi to the cinema.我现在要退房,需要一部出租车到电影院。

Could you get one for me, please?麻烦你帮我叫一辆好吗?Certainly, sir. I'll get a taxi for you. Are you going directly to the cinema?好的,先生。

我会帮您叫车的,您直接去电影院吗?No. I need to stop by the shop.不,我要先到商店停一下。

OK. There will be a taxi waiting outside in 10 minutes.好,10分钟后会有一部出租车在外面等候。

It will take less than 5 minutes to check out.退房最多只需5分钟。

Good. Thank you. I'll be right down.好,谢谢你。

商务英语实用电话大全商务英语,口语,交际.doc

商务英语实用电话大全商务英语,口语,交际.doc

商务英语实用电话大全-商务英语,口语,交际-商务指南- (3)是的,一点也没错。

I'll say.(4)你说得对极了。

You can say that again.(5)好的。

OK.6、表不同意(1)我可不以为然。

I don't think so.(2)不成!No way!(3)不!No.(4)喔,得了吧!Oh, come on!(5)事实上不然。

Not really.第七部分、通话将毕时的结尾语:通话接近尾声,经常要来上几句客套话,以作为道别的前奏曲。

请灵活应用下列各句,免得该收场时却不知如何下手。

(1)谢谢你来电。

Thank you for calling.(2)感谢你打给我。

It was kind of you to call me. (3)很高兴跟你谈话。

Nice talking to you.(4)让我们尽快聚聚。

Let's get together soon.(5)我该挂电话了。

I'd better get off the phone. (6)请随时再打电话给我。

Call me again any time.(7)有空请再打电话来。

Call again when you've got time. (8)请代我问候珍妮。

My best wishes to Jane.(9)请一定要再来电话喔。

Please do call again.(10)我随时高兴接到你的电话。

I'm always glad to hear from you. (11)想聊的时候请随时来电。

Call again anytime you feel like talking. (12)谢谢你回我电话,再见。

Thanks for returning my call, good-bye. (13)让我们保持联络,再见。

Let's keep in touch, good-bye.(14)那么下周二见。

商务英语实用电话大全

商务英语实用电话大全

商务英语实用电话大全来源:采购销售助手第一部分自己不会说英语时的应急电话用语:不擅长说英语的人接到英语电话时,千万不要手足无措,可用下述几种方式沉着应答。

(1) 请稍待片刻。

Just a moment, please.(2) 请别挂断。

我找一位会说英语的人来。

Hold the line, please. I’ll get an English speaker.(3) 请等一下。

我找个人来听。

Hold on, please. I’ll get someone to the phone.商务英语实用电话大全第一部分自己不会说英语时的应急电话用语:不擅长说英语的人接到英语电话时,千万不要手足无措,可用下述几种方式沉着应答。

(1) 请稍待片刻。

Just a moment, please.(2) 请别挂断。

我找一位会说英语的人来。

Hold the line, please. I’ll get an English speaker.(3) 请等一下。

我找个人来听。

Hold on, please. I’ll get someone to the phone.(4) 很抱歉,我英语说得不好。

我找位会讲英语的人稍后回电话给你。

请教您的大名及电话号码?I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number第二部分接电话的开场白:拿起话筒的时候,可先用Hello. Good morning. Good afternoon. 等问候对方,并报上自己的公司名、部门名、姓名等,如此可予人态度亲切的感觉。

(1) 早安。

这里是正泰贸易公司。

我能效劳吗?Good morning. This is Chengtai Trading Company. May I help you(2) 午安。

商务电话英语对话

商务电话英语对话

商务英语:英语打电话大全来源:Internet 日期: 2011-10-17导读:在商务英语中,电话往来占了很大一部分,如何在电话中与人得体的交流呢?下面是一些常用的电话语句。

商务英语---打电话(全)情况(一) 打电话的人找的是你自己A:Is Daisy there? (Daisy 在吗?)B:This is she. 我就是。

(注: 男的用"This is he.")A:You’re speaking/talking to her. 你正在跟她说话。

(注: 男的用"You’re speaking/talking to him.")情况(二) 打电话的人要找的人不在A:May I speak to Mr. Gates? (请问Gates 先生在吗?)B:He’s not here right now. 他现在不在这里。

/ He’s out. 他出去了。

/ He’s in a meeting right now. 他现在正在开会。

/ You’ve just missed him. 你刚好错过他了。

/ He’s just stepped out. 他刚好出去了。

情况(三) 打电话的人要找的人不在, 问对方是否要留言A:Can I talk to Mark? (我可以跟Mark 讲话吗?)B:He’s out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? / He’s not available right now. Can I take a message? 他不在, 我可以帮你传话吗?情况(四) 打电话的人问他要找的人何时回来A:Do you know when he will be back? 你知道他什么时候会回来吗?B:I’m sorry. I don’t know. 抱歉, 我不知道。

日常商务电话英语集锦(2)

日常商务电话英语集锦(2)

日常商务电话英语集锦(2)1.Hello, is this the home of Mr.Chen?1.喂,是陈先生的家吗?2.Hello. I wish to speak to Mr.Chen?2.喂,我想和陈先生讲话。

3.Is there anyone who can speak English.3.请问有没有会讲英语的?4.Can you tell me what time Mr. chen will be back ?4.你能否告诉我陈先生何时会回来?5.Will you please repeat it?5.请你重说一遍好吗?6.He has left already .6.他已经离开了。

7.He is attending a conference now.7.他正在出席会议。

8.I will transferextension2 number is 285.10.他的分机号码是285。

11.He is speaking on another phone.11.他正在接听别的电话。

12.Would you please take a message?12.请你代我留话好吗?13.Would you like to leave any message?13.你要留什么话吗?14.I would like to place a station-to-station call.14.我要打一个叫号电话。

15.I would like to place a person-to-person call.15.我要打一个叫人电话。

16.I dont know how to do that.16.我不知道该怎么打。

17.Will you accept the charge.17.你愿意付电话费用吗?18.Where is the telephone office?18.电话局在什么地方?19.Is there a public phone near here?19.这附近有公用电话吗?20.Do you have a coin for the phone?20.你有打电话的硬币吗?21.How do I call this number?21.这个号码怎么打?22.Do you have a phone book (directory)?22.你有电话簿吗?23.I would like to make a long distance call to Taibei.23.我想打个长途电话到台北去。

新商务英语电话对话范文(优选八篇)

新商务英语电话对话范文(优选八篇)

商务英语电话对话范文(优选八篇)5商务英语电话对话范文(篇一)Dear Sir: Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .Sincerely商务英语电话对话范文(篇二)Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly商务英语电话对话范文(篇三)Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market hereleaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discountoffered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly商务英语电话对话范文(篇四)Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technicalinformation on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.商务英语电话对话范文(篇五)Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)People are a key factor in your own and your business' success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."The SolutionMost behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, andchances are, sooner or later, you'll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.The BasicsThe most important thing to remember is to be courteous andthoughtful to the people around you, regardless of the situation. Consider other people's feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. Youcan't go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when you're in a hard-nosed business meeting!)This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave sothat you would not mind your spouse, kids, or grandparents watching you, you're probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much "airtime" in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.The following are guidelines and tips that we've found helpful for dealing with people in general, in work environments, and in social situations.It's About PeopleTalk and visit with people. Don't differentiate by position or standing within the company. Secretaries and janitorial staffactually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (you'll probably be surprised!) and make it a point to meet them and show your appreciation.Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When you're visiting another site, lingerover a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.Keep notes on people. There are several "contact management" software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a "people database" with names, addresses, phone numbers, birthdays, spouse and children's' names; whatever depth of information is appropriate for your situation.It's a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will!商务英语电话对话范文(篇六)Good morning. It's a pleasure for me to be here in front of you to present myself. My name is Jennifer Wong, and I am a candidate for the position of Overseas Sales background and work experience are tailor-made for this position. I studied marketing as an undergrad here in Taiwan, and in 1995, I received my MBA from the School of Business, University of Texas. For five years, I have utilized my skills and knowledge as the Assistant Director of Exports for Magic Kitchen Appliances is a forward-looking company. I am aware that you are expanding into new markets, particularly in the . Thus you are going to need aggressive, take-charge sales representatives.At Magic Kitchen, during my five years there, we expanded our . market share by 25%. This is just one example of my ability to go out there and sell position with your company would be both a learning experience and a great opportunity. I look forward to becoming part of the Action team. Thank you.商务英语电话对话范文(篇七)Look at the letter below. Rewrite it as an individual letter to a customer - which would certainly be necessary if the customer had ordered ten items at this price and not just one.The first lines are done for you below.Dear Customer:We regret that your order is being returned to you due to thereason(s) checked below. Unfortunately, prices of equipment are constantly changing and these changes are often not reflected in our advertising due to the months between preparing advertising copy and its publication.Shipping and handling are also variable, so please include theproper charges if that is the reason that your order cannot be processed. It is always best to call us when more than one item is requested, to obtain exact shipping costs for your order.From time to time items are discontinued and, though this is beyond our control, we will be happy to suggest products which are suitable. Please give us a call on our inquiry line (304) 739-8723.Thank you for your patience, and we hope to serve you when the problem with your order noted below is corrected.(_) Item requested is no longer available.(_) Item requested is not yet available(_) Invalid credit card number. Please check your card.(_) Insufficient postage and/or handling. Please add $____ for shipping.(*) Price change. The new price is $(_) Other:_________________________________Additional notes: The product has been upgraded - the new version performs better than the original version, which has been discontinued.Begin your letter like this:12 April 19——Dear Mr Stafford,Your order #767 999 for ten CX 99 processorsI am sorry to inform you that we have been unable to process this order and I am returning it to you for your attention.商务英语电话对话范文(篇八)Dear Mr. Sun:We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.Very truly yours.Oscar OlenderExecutive ChairmanAttachment。

商务英语电话对话范文

商务英语电话对话范文

商务英语电话对话范文商务合作时,用英语来与客户进行对话,有什么范本吗?下面是店铺给大家整理的商务英语电话对话范文,供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A:您好,感谢您致电布拉德福家庭公司。

我是特蕾西,有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B:你好,我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A:稍等,我去看看她是否在办公室。

请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A:谢谢你,伯顿先生。

请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem.B:没问题。

A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A:非常抱歉,詹金思小姐现在不在办公室。

最新商务英语初级常用电话365句(三)

最新商务英语初级常用电话365句(三)

商务英语初级常用电话365句(三)Let me confirm your name and room number.我需要确定一下您的姓名和房间号码。

This is Gao Qiang in Room 409.我是409房间的高强。

Mr. Gao in Room 409.409房间的高先生。

OK. We'll ring you up at 6:00 a.m. tomorrow.嗯,我们会在明天6点整叫您。

May I ask for a wake-up call tomorrow morning?明早我可以要求晨叫服务吗?What time would you like to receive the call?您想何时叫您?When would you be fond of receiving the call?你喜欢什么时候叫您?Front Desk. Can I help you?前台,需要我为您服务吗?Yes. I'm checking out now, and want to get a taxi to the cinema.我现在要退房,需要一部出租车到电影院。

Could you get one for me, please?麻烦你帮我叫一辆好吗?Certainly, sir. I'll get a taxi for you. Are you going directly to the cinema?好的,先生。

我会帮您叫车的,您直接去电影院吗?No. I need to stop by the shop.不,我要先到商店停一下。

OK. There will be a taxi waiting outside in 10 minutes.好,10分钟后会有一部出租车在外面等候。

It will take less than 5 minutes to check out.退房最多只需5分钟。

商务英语情景对话电话篇

商务英语情景对话电话篇

商务英语情景对话电话篇
1.Call me back please 请给我回电话
A:Could you have her call me back, please?
B:No problem. I will let her know.
A:你能让她给我回个电话吗?
B:没问题,我会告诉她的。

2. Collect call 对方付费电话
A: I need to make a collect call.
B: Just one second, I will connect you.
A:我得打个对方付费电话。

B:没问题,我给您接。

3.Could you call back later? 您能过会给我打电话吗?
A: I'm in the middle of something. Could you call back later?
B: Sure. I will call you this afternoon.
A:我现在很忙,你能过会给我打电话吗?
B:好的,我下午打给你。

4.Get the phone 接电话
A: I'm busy, can someone get the phone? B: Okay. I got it.
A:我有事儿,谁接一下电话好吗?
B:好的,我接了。

5.Give me a call 给我打个电话
A: If you need anything, give me a call. B: Thanks a lot.
A:如果你需要什么,给我打个电话。

B:太谢谢了。

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商务英语BEC:常用电话365句Hello. Is Susan there?喂,是苏珊吗?Who?谁啊?Tian Yuan.田园。

You must have the wrong number.你一定打错电话了。

Oh, I'm sorry.噢,对不起。

Is Li Ying in?李英在家吗?Wrong number.打错电话了。

Isn't this the Nanjing University?请问是南京大学吗?No. It's not.不是。

Oh. I'm sorry.噢,对不起。

May I please speak to Ling Ling?我可以和玲玲讲话吗?There is no one here by that name.这里没有玲玲这个人。

Is this five-two-one double eight six-four?这里是521-8864吗?No. This is five-two-one double eight three-five.不,这里是521-8835。

Oh. I'm sorry.噢,对不起。

That's all right.没关系。

Are you sure you are dialing the right number?你确定你打的号码是对的吗?What number are you trying to dial?你要的电话是什么号码?No one lives here by that name.这里没有人叫那个名字。

I'm sorry. I dialed the wrong number.对不起,我打错电话了。

May I speak to the head of the household?我可以请户主听电话吗?May I ask who's calling?请问你是谁?I am calling on behalf of the Private Teacher Company.我代表家教公司给您打电话。

This is Susan with Jiaotong University student. May I have your name, sir?我是交通大学的在校生苏珊,请问您贵姓?My name is Li.我姓李。

Excuse me, Mr. Li. Do you have children, Mr. Li?打搅了,李先生。

您有孩子吗?Yes.有。

Great. I believe you must care for his educations.太好了。

我相信你肯定很关心他的教育吧。

You probably heard about it. We have private teachers in our holiday.或许你已经听说过。

我们交大的学生在假期间做家教。

We will help your children in learning lessons in their free time.我们可以帮助您的孩子在他们空闲时学习功课。

We are running a special offer on this holiday.我们在这个假期有个特价优惠。

You might want to know more about it.我想你肯定想多了解点吧。

May I ask who I am talking to?请问你是谁?I am a representative of Politics Association.我是政治协会的代表。

I am calling for the A company.我是代表A公司打电话来的。

This is Wang with China Bank.我是中国银行的王先生。

Maybe you read our ads in the newspaper.也许你在报纸上看过我们的广告。

Maybe you saw our commercials on TV.也许你在电视上看过我们的广告。

Let me give you more detail.让我来详细说明。

I would like to tell you more about it.我很乐意向你说得更详细一点。

Mr. Lu, we are very pleased to be able to offer this product to you.陆先生,我们很高兴能提供这个产品给您。

Would you please repeat your offer again?能否再说一遍您的优惠?Oh. Your offer sounds interesting.哦,您所给的优惠听起来蛮吸引人的。

Yes. This product will save you a lot of money and time.是的。

这个产品可为你节省很多的钱和时间。

And plus, if you are not completely satisfied, you can return it to us.并且,如果您不是百分百的满意,你可以将产品退还给我们。

So, it's virtually risk-free for you.所以,事实上对您而言,是完全没有风险的。

Hello. This is a representative of Zhongyou Department Store.喂,您好。

我是中友百货的。

Sir, everything now is offered with a great discount.先生,所有的东西都在打很大的折扣。

I am sure you would like to know more about it.我相信您一定想知道详情。

I am sorry. I am not free right now.对不起,我现在很忙。

Sir, this offer will expire this week.先生,这次特价这个礼拜就结束了。

This is the last chance you can get up to 60 percent discount.这是您可以得到6折的最后机会。

Yeah, and I have to finish this report by four.是,我在四点之前得完成这个报告。

Hello, I wish to speak to Xiao Fu.喂,我想和小付通话。

This is Xiao Fu speaking.我就是。

Oh, how do you do, Xiao Fu. This is Mary.哦,你好,小付。

我是Mary。

Mary, I'm glad you called me.Mary,很高兴你给我打电话。

` I'm calling to ask you some questions about Susan.我打电话是想问一些关于苏珊的事。

Sure. Oh, sorry, Mary, I'd better go now.可以。

哦,抱歉,Mary,我要挂电话了。

Is the boss coming by?是老板过来了吗?OK. I'll let you get back to your work.好,你过去工作吧。

I'll call you again later, OK?我以后再打给你,好吗?OK.好的。

Oh, Somebody's at the door. I have to go.哦,有人来了,我得去开门。

"Sorry, I have to say ""good-bye""."我不得不说再见了。

I'll think about it and call you back soon, OK?我考虑一下,回头我尽快打电话给你,好吗?Sorry. I have a meeting right now.抱歉,我马上有个会议要开。

Emergency Assistance, may I help you?紧急事故救援中心,有什么需要帮助的吗?I've just been robbed. What should I do?我刚刚被抢劫了,现在不知道该怎么办?Are you injured, sir?先生,您受伤了吗?No, no, I'm just a little upset.没有,没有受伤,只是情绪有点不稳。

Please remain calm, sir. Just give me your name and your location.请保持镇静,先生。

告诉我你的名字和所在地点。

My name is Lu Wei. I am beside Beijing Hotel on Changan Street.我叫陆伟,在长安街北京饭店旁边。

Please stay where you are, we'll have a patrol car there in two minutes.请您呆在原地,两分钟之内我们派巡逻车过来。

I've just been the victim of a robbery.我被抢劫了。

A thief has just robbed me. Can you send the police?一个盗贼抢劫了我,你能替我报警吗?Please try to keep relaxed, sir.别太紧张,先生。

Just give me your name and the place where you are calling from?请给我您的姓名与地点所在。

San Francisco General Hospital.这里是旧金山总医院。

Hello. This is an emergency. Can you please send an ambulance?喂,这儿有急病患者,请派一部救护车来。

OK, OK- just try to calm down, sir.好,好,请冷静下来,先生。

And tell me where you are and what's happened.告诉我你在哪里,发生了什么事?OK. Right. Uh, We're at La Traviata restaurant in North Beach.是,对。

我们在North Beach的La Traviata餐厅。

And my wife is- uh-我的太太她-Is your wife ill?是你太太病了吗?Uh, in a way.嗯,是呀。

Sir, I thought this was an emergency.先生,我想这是一位急病患者。

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