设备故障报修单模板

设备故障报修单模板英文回答：

Device Malfunction Report Template.

I. Contact Information.

Name: [Your Name]

Department: [Your Department]

Email: [Your Email]

Phone Number: [Your Phone Number]

II. Device Information.

Device Type: [Specify the type of device] Device Model: [Specify the model number]

Serial Number: [Specify the serial number]

III. Description of the Problem.

Please provide a detailed description of the device malfunction. Include any error messages or unusual behavior observed.

Example: I am experiencing issues with my laptop. It randomly shuts down without any warning and displays a blue screen error message. This happens multiple times a day, making it impossible for me to work efficiently.

IV. Troubleshooting Steps Taken.

Please provide a list of troubleshooting steps you have already taken to resolve the issue.

Example: I have tried restarting the laptop and running a virus scan, but the problem persists. I have also updated all the drivers and checked for any software conflicts, but

the issue still occurs.

V. Impact on Work.

Explain how the device malfunction is affecting your work. Include any missed deadlines or important tasks that have been impacted.

Example: The frequent shutdowns of my laptop have caused delays in completing my assignments. I have missed deadlines and have been unable to participate in important online meetings. This has affected my productivity and reputation within the team.

VI. Urgency Level.

Please indicate the urgency level of the device malfunction.

Example: This issue is of high urgency as it is hindering my ability to perform my job effectively and meet deadlines.

VII. Additional Comments.

If there are any additional comments or information you would like to provide, please include them here.

Example: I suspect that the issue might be related to a hardware problem, as the laptop gets very hot before shutting down. I would appreciate a prompt resolution to minimize further impact on my work.

中文回答：

设备故障报修单模板。

一、联系信息。

姓名，[您的姓名]

部门，[您的部门]

电子邮件，[您的电子邮件]

电话号码，[您的电话号码]

二、设备信息。

设备类型，[指定设备类型]

设备型号，[指定设备型号]

序列号，[指定序列号]

三、问题描述。

请详细描述设备故障情况。包括任何错误信息或异常行为。

例子，我的笔记本电脑出现问题。它会突然关闭，没有任何警告，并显示蓝屏错误信息。这种情况每天发生多次，使我无法高效工作。

四、已尝试的故障排除步骤。

请提供您已经尝试过的故障排除步骤列表。

例子，我已经尝试重新启动笔记本电脑并运行病毒扫描，但问题仍然存在。我还更新了所有驱动程序并检查了是否有软件冲突，但问题仍然发生。

五、对工作的影响。

解释设备故障如何影响您的工作。包括任何错过的截止日期或受到影响的重要任务。

例子，笔记本电脑频繁关闭导致我无法按时完成任务。我错过了截止日期，无法参加重要的在线会议。这影响了我的工作效率和团队内的声誉。

六、紧急程度。

请指示设备故障的紧急程度。

例子，这个问题非常紧急，因为它妨碍了我有效地完成工作和满足截止日期。

七、其他评论。