(3123)商务交际英语1复习范围

4105成人专科《商务交际英语1》复习范围

一纸开卷

一、选择题（每小题2分，共20分）主要测试学生对基本概念的理解和应用,参考练

习册每章的第一部分练习。

如：

1.Which of the following describes a memo written to a president from a department

supervisor?

A.Upward, formal, internal

teral, formal, internal

C.Upward, informal, internal

D.Upward, informal, external

2.Which sentence contains five W’s?

A. The board directors will hold a meeting at company headquarters on March 29 to approve the revised employee benefits policy.

B. New employees should report at 8:30 a.m. on Monday, October for an orientation session.

C. Committee volunteers will meet in No 1 Conference Hall on Thursday at 2:30.

D. Please join Chief of Staff Dr. Arlyn Michaels at the No. nurses station for a tour of the new facility.

学生对以下概念应该掌握：

the process of communication, the purpose of communication, the communication tips, ver bal and non-verbal messages, barriers to communication, responsibilities of participants, bo dy language, personal space, laterals communication, audience analysis, common channels of oral message, cross-cultural communication and the guidelines, challenges of diversity, d irect and indirect order, building strong paragraphs (including the five Ws), the purpose of memos and e-mails, communication overload, the common abuses of e-mails

二. 正误判断（每小题2分，共20分）选自练习册中的正误判断练习。

Write a T in the space provided if the statement is true. Write an F in the space if the statement is false.

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