酒店职位英文缩写
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GM---GENERAL MANAGER总经理
DGM---DUTY GENERAL MANAGER副总
DOR---DIRECTOR OF ROOMS客务部总监
AM---ASSISTANT MANAGER大堂经理(住店时投诉可以找的人)
FIN---FINANCE财务部
DOF---DIRECTOR OF FINANCE财务总监
DOM---DIRECTOR OF SALES&MARKETING销售部总监FO---FRONT OFFICE前厅部
FOM---FRONT OFFICE MANAGER前厅部经理
FD---FRONT DESK前台
CONC---CONCIERGE礼宾部
BC---BUSINESS CENTER商务中心
F&B---FOOD&BEVERAGE餐饮部
ENG---ENGINEERING工程部
HK---HOUSEKEEPING客房部
HR---HUMAN RESOURCES人力资源部
市场营销部sales&Marketing Division
销售部Sales Department
公关部Public Relation Department
预订部Reservation Department
客务部Room Division
前厅部Front Office Department
管家部Housekeeping Department
餐饮部Food&Beverage Department
康乐部Recreation and Entertainment Department 工程部Engineering Department
保安部Security Department
行政部Rear-Service Department
商场部Shopping Arcade
人力资源开发总监Director of Human Resources
人事部经理Personnel Manager
培训部经理Training Manager
督导部经理Quality Inspector
人事主任Personnel Officer
培训主任Training Officer
财务总监Financial Controller
财务部经理Chief Accountant
成本部经理Cost Controller
采购部经理Purchasing Manager
采购部主管Purchasing Officer
电脑部经理EDP Manager
总出纳Chief Cashier
市场营销总监Director of Sales and Marketing
销售部经理Director of Sales
公关经理P.R.Manager
宴会销售经理Banquet Sales Manager
销售经理Sales Manager
宴会销售主任Banquet Sales Officer
销售主任Sales Officer
高级销售代表Senior Sales Executive
销售代表Sales Executive
公关代表P.R.Representative Executive Office总行政办公室
宾客关系主任Guest Relation Officer
公关部经理Public Relation Manager
公关部主任Public Relation Supervisor
客户经理Account Manager
高级客户经理Senior Account Manager
资深美工Senior Artist
美工Artist
销售部联络主任Sales Coordinator
资深销售中心预订员
Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor
礼宾部经理Chief Concierge
行李员Bellboy
女礼宾员Door Girl
礼宾司Door Man
Accounting财务部
Sales&Marketing Dept.营销部
General Manager总经理
Human Resource&Training Dept.人力资源及培训部Deputy General Manager常务副总经理
Room Division房务部
Food&Beverage Dept.餐饮部
Purchasing Dept.采购部
Electronic Data Processing Dept.电脑部
Security Dept.保安部
Engineer Dept.工程部
客房总监Director of Housekeeping
前厅部经理Front Office Manager
前厅部副经理Asst.Front Office Manager
大堂副理Assistant Manager
礼宾主管Chief Concierger
客务主任Guest Relation Officer
接待主管Chief Concierge
接待员Receptionist
车队主管Chief Driver
出租车订车员Taxi Service Clerk
行政管家Executive Housekeeper
行政副管家Assistant Executive Housekeeper 办公室文员Order Taker
客房高级主任Senior Supervisor
楼层主管Floor supervisor
楼层领班Floor Captain
客房服务员Room Attendant
洗衣房经理Laundry Manager
餐饮总监F&B Director
餐饮部经理F&B Manager
西餐厅经理Western Restaurant Manager
中餐厅经理Chinese Restaurant Manager
咖啡厅经理Coffee Shop Manager
餐饮部秘书F&B Secretary
领班Captain
迎宾员Hostess
服务员Waiter,waitress
传菜Bus Boy,Bus Girl
行政总厨Executive chef
中厨师长Sous Chef(Chinese Kitchen)