公司英文版调查问卷参考模板
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CUSTOMER SATISFACTION SURVEY
Name/phone:
Thank you for taking the Customer Satisfaction Survey from Shandong Reipu. The survey may take you five minutes or so to complete.As our valued customer, your opinion is extremely important and having a better knowledge of your needs and requirements, we would be able to develop the better services for you. Thank you again for your kind support!
Please rate your satisfaction level with your specific scores for the following items:
[Level: A: excellent (over 85); B: good (70-85); C: ecumenic (60-70); D: poor(below 60)]
Satisfaction Degree s
Content
A B C D REMARKS
Quality Specification Packing Stability
Price
Service Package and transportation
Shipping Advice
Accuracy / Speed of Documents Released Delivery of the Cargoes
Speed of feedback:Telephone/E-Mail Traceability of Your Inquiries
Handling of Customer Complaint Responsiveness of Staff to Your Needs
The rate of Contract′s implement
Advice
Please provide your comments on below:
1．Which aspects do you value the most when choosing our products?
2、H ow do you look on our advantages among all of your supplier?
3、H ow do you look on our disadvantages among all of your supplier?
Thank you very much for taking time to complete this critique, with regards! Signature:Date:
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