环境信息交流程序(中英文范例)

Title (文件名) Environmental information Communication Procedure 环境信息交流程序

1. Purpose目的

This document provides a standard procedure for internal/external and interested parties’ communication on environmental information.该程序旨在为内部各部门及外部就环境事宜进行沟通提供指引。

2. Scope范围

This procedure applies to the internal and external communication on environmental issues in Arnold Magnetics (Shenzhen) Ltd. 该程序适用于阿诺德磁材（深圳）有限公司内部及外部环境信息交流。

3. Definition定义

3.1EHS:environment,occupational health and safety 环境、职业健康与安全（部门）

4. Reference参考文件

4.1 Emergency Preparedness and Response Procedure应急准备与响应程序

5. Responsibility职责

5.1 Information receiver信息的受理

5.1.1 EHS department is responsible for maintenance of internal and external communications and consultation

from any sources relating to environmental issues of the company.EHS部门负责维护与公司环境问题相关的

内外部环境信息交流与协商。

5.1.2 Department heads are responsible for environmental communications up-and-down between the various

levels and functions, organizing response to environmental request in their own areas and keep records in

environmental Communication Form. 各部门经理和主管负责协调部门内环境信息交流, 组织对部门内的环境

管理要求做出响应，并记录在《信息交流记录表》中。

5.1.3 Customer service representative is responsible for receiving the communications from our customers and

internal contact for responding the communications from customers

客户服务人员负责接收所有客户的交流信息，进行内部联系以便及时回复所有客户。

6. Process Description过程描述

6.1 Internal information communication and treatment 内部信息沟通及处理

6.1.1 Through the company bulletin postings, meetings, brochures and Arnold Intranet, EHS shall report

environmental policy, objectives and targets, relevant legislation and regulation, incident and environmental

performance to top manager and all employees in the company.EHS部门通过公司公告栏，会议，手册和AML

内部互联网等方式向总经理和全体员工进行汇报，内容包括：EMS方针，目标和指标，相关法律法规，事件和

EMS绩效。

6.1.2 Significant environmental aspects, legal requirements, objectives and targets, environmental management

programs, responsibility and authority, EMS documents etc, should be distributed to relevant departments

Title (文件名) Environmental information Communication Procedure 环境信息交流程序

as per documented procedures.重大环境因素、法律法规、目标指标方案、职责与权限、体系文件等应按相

关程序文件的规定传达到有关部门。

6.1.3 The result of performance measurement and monitoring, internal audit and management review should be

distributed by EHS. 环境表现监视与测量、内审、管理评审结果等由EHS传达到相关部门

6.1.4 Environmental training information is communicated by HRM.环境培训信息由人力资源部负责发布及处理.

6.1.5 Any complaints or proposals on environment from employees could deliver to GM Mail Box, EHS or

submitted to foreman or departmental head directly. 员工有关环境方面的建议和意见可递交总经理信箱、知

会EHS，或直接交给部门领班、主管处理.

6.1.6 Emergent information should be communicated as per Emergency Preparedness and Response Control

Procedure出现紧急情况，按《应急准备与响应控制程序》处理。

6.1.7 Any urgent, important or abnormal information on environment should be recorded in Information

Communication Record and submit to responsible department, then inform EHS dept. 对于重要的或异常

的环境信息，必须填写《信息交流记录表》交给责任部门处理，并通知EHS部门。

6.1.8 Any resolution, requirement from top management could be released by means of conference, notice,

email, bulletin etc. 公司管理层的决定、要求，以会议、通知、电邮、公告等形式传达。

6.2 External information communication and treatment 外部信息沟通及处理

6.2.1 External information is received as clause 5.1, other department which received information should deliver it

to nominated dept. If necessary, the relevant departments shall establish documents and reply. 外部信息按

5.1节的规定由相关部门受理处理，其他部门接到信息后及时传达到受理部门.若有需要时，由相关部门对外

部信息形成文件和答复。

6.2.2 External information should be treated in time, if the information is out of capabilities of receiver dept, or the

receiver dept is not in charge of the information, it should be transferred to responsible dept in time. 受理部

门对信息及时进行处理，如本部门无法处理，或其他部门为责任部门，交给责任部门处理。

6.2.3 All important external information should be filled in Information Communication Record and replied to

information provider.对于重要的信息，记录在《信息交流记录表》上，并答复信息提供方。

6.2.4 Environmental policy should be delivered to customers by customer service representative if needed. Any

other interested parties can attain the policy from DCC，or search from the internal internet directly. 如客户

需要，公司环境方针由客户服务传达给客户，其他相关方如想获取本公司的环境方针，可向文控中心索取，

或直接到公司内部网站上搜索。

7. Process Flow Diagram（过程流程图）

Not applicable不适用

8. Record(记录)

8.1 Information Communication Record 信息交流记录表