跨文化商务交际答案

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《跨文化商务沟通》第一章 文化、沟通及跨文化沟通课后练习

《跨文化商务沟通》第一章 文化、沟通及跨文化沟通课后练习

《跨文化商务沟通》第一章文化、沟通及跨文化沟通课后练习一、单项选择题共12 题1、Cultural bias is unavoidable since there was a long process of culture ()in world history.A . separationB . communicationC . progressD . communicat参考答案:A2、Although there are many cultural barriers among different cultures, there are also certain proper channels to()among different nations.A . argumentB . communicateC . disputeD . transport参考答案:B3、Culture has variety of characteristics but not ().A . sharedB . learnedC . ethnocentricD . invariability参考答案:D4、Only outward symbols of a culture are visible, while the most important aspects of a culture are invisible. This phenomenon is often compared as a metaphor ().A . blanketB . icebergC . iceboxD . invisible man参考答案:B5、()The communication between people from different cultures when a member of one culture produces a message for consumption by a member of another culture.A . business communicationB . cultural communicationC . intercultural communicationD . vertical communication参考答案:C6、()A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.A . communicationB . messageC . informationD . transformation参考答案:A7、()The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.A . cultural exchangeB . business exchangeC . business communicationD . intercultural communication参考答案:C8、Culture and language are not the same, but they ().A . link each otherB . are essentially differentC . can be substituted each otherD . have different aspects参考答案:A9、()The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.A . communicationB . cultureC . prejudiceD . ethnocentrism参考答案:D10、()The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.A . cultureB . beliefC . environmentD . institution参考答案:A11、()The communication at the same level in an organization.。

chapter商务英语专业跨文化交际案例理论习题答案

chapter商务英语专业跨文化交际案例理论习题答案
Xie Li: I don’t know where it went wrong!
Tom: Don’t feel so bad. Cheer up; you’ve done your job.
Xie Li: But our experiment has turned out to be a failure.
Wuhan
hot and irritable
第6页/共43页
Joke appreciation for cultural diversity
6. The man felt very embarrassed and made a sincere apology to the girl. But the beautiful girl smiled and said: __________________________
politician
第17页/共43页
denotation & co Nhomakorabeanotation
Happy, auspicious, joyous, flourishing (in Chinese)Something undesirable (in English)
red
green
He got a red-eye illness. He is green with envy.
Tom: Relax for a couple of days. I’ll face the music.
第13页/共43页
3. How is language related to culture?
Language is the carrier of culture which in turn is the content of nguage is part of culture. In turn, culture enriches and influences language.

跨文化商务交际英语课后答案About culture

跨文化商务交际英语课后答案About culture

跨文化商务交际英语课后答案About culture1、72.I really don’t know how to thank you , but for your help, I ()my lost necklace.[单选题] *A.couldn’t have found(正确答案)B.mustn’t have foundC.couldn’t findD.wouldn’t find2、I will _______ from Hunan University next year. [单选题] *A. learnB. studyC. graduate(正确答案)D. come3、The hall in our school is _____ to hold 500 people. [单选题] *A. big enough(正确答案)B. enough bigC. very smallD. very big4、--Which is Tom?--He is _______ of the two boys. [单选题] *A. tallB. tallerC. the taller(正确答案)D. the tallest5、Don’t talk _______. Your grandmother is sleeping now. [单选题] *A. happilyB. nearlyC. loudly(正确答案)D. hardly6、The children ______ visiting the museum. [单选题] *A. look overB. look forward to(正确答案)C. look forD. look after7、9.—Will there be more cars in the future?—________. [单选题] * A.See youB.Well, I'm not sure(正确答案)C.You're welcomeD.Thank you8、We ______ to set up a food bank to help hungry people next week.()[单选题] *A. hadB. are going(正确答案)C. were goingD. went9、--What’s the weather like today?--It’s _______. [单选题] *A. rainB. windy(正确答案)C. sunD. wind10、More than one student_____absent from the class yesterday due to the flu. [单选题] *A.areB.hasC.isD.was(正确答案)11、I gave John a present but he gave me nothing_____. [单选题] *A.in advanceB.in vainC.in return(正确答案)D.in turn12、84.There is a big tree? ? ? ? ? ? ? ?the house and the river. [单选题] * A.between(正确答案)B.inC.overD.of13、The trouble turned out to have nothing to do with them. [单选题] *A. 由…引发的B. 与…有牵连C. 给…带来麻烦D. 与…不相干(正确答案)14、The weather forecast says that we’ll have occasional rain tomorrow. [单选题] *A. 偶尔的B. 不停的C. 少量的(正确答案)D. 不可预测的15、The teacher asked him to practice playing the piano _______. [单选题] *A. often as possibleB. as often possibleC. as possible oftenD. as often as possible(正确答案)16、15.The restaurant ________ many complaints because of the terrible service since last month. [单选题] *A.receivesB.is receivingC.has received(正确答案)D.will receive17、Her ()for writing was that she wished women to get the right to higher education. [单选题] *A. motivation(正确答案)B. motivateC. effectD. concentration18、This is _________ my father has taught me—to always face difficulties and hope for the best. [单选题] *A. howB. whichC. that(正确答案)D. what19、Mary's watch is more expensive than _____. [单选题] *A. Susan's(正确答案)B. that of Susan'sC. that of SusanD. Susan20、—What can I do to help at the old people’s home?—You ______ read stories to the old people. ()[单选题] *A. could(正确答案)B. mustC. shouldD. would21、She often _______ at 21: [单选题] *A. go to bedB. gets upC. goes to bed(正确答案)D. gets to22、My brother often does ______ homework first after school.()[单选题] *A. heB. his(正确答案)C. sheD. her23、Nearly two thousand years have passed _____ the Chinese first invented the compass. [单选题] *A. whenB. beforeC. since(正确答案)D. after24、I usually read English _______ six o’clock _______ six thirty in the morning. [单选题] *A. from;?atB. from; to(正确答案)C. at; atD. at; to25、—Judging from ____ number of bikes, there are not many people in the party.—I think so. People would rather stay at home in such _____ weather. [单选题] *A. the, aB. a, /C. the, /(正确答案)D. a, a26、--What are you going to be in the future?--I want to be _______ actor. [单选题] *A. aB. an(正确答案)C. theD. /27、66.—How much meat do you want?—________.[单选题] *A.Sorry, there isn't anyB.I can't give you anyC.Half a kilo, please(正确答案)D.Twelve yuan a kilo28、5 He wants to answer the ________ because it is an interesting one. [单选题] * A.problemB.question(正确答案)C.doorD.plan29、How lovely a day,()? [单选题] *A. doesn't itB. isn't it(正确答案)C.shouldn't itD.hasn't it30、Medicines are to be taken according to the doctor’s advice. [单选题] *A. 发放B. 提取C. 配方D. 服用(正确答案)。

跨文化商务沟通_西南财经大学中国大学mooc课后章节答案期末考试题库2023年

跨文化商务沟通_西南财经大学中国大学mooc课后章节答案期末考试题库2023年

跨文化商务沟通_西南财经大学中国大学mooc课后章节答案期末考试题库2023年1.在跨文化沟通中,人们认为本国各项条件最优,会容易导致沟通障碍。

另一种应对差异性的文化态度则是尊重东道国差异性,任用当地员工,这是跨文化沟通中的哪种态度?答案:多中心主义2.面对跨文化环境时能够理解其他文化非语言表达方式,并建立信任关系,这属于答案:社会资本3.韦纳归因理论不包含哪个原因?答案:周围环境4.在异国一段时间后,面临越来越多的文化差异,交通、不熟悉的食物、语言障碍等使旅居者思乡、沮丧,此时处于文化休克的哪一阶段?答案:危机期5.有时候人们在会话中违反合作原则以达到幽默、嘲讽、一语双关等效果。

A因为开车速度太快被警察拦下,A问道:“是我车速太快了吗?”,警察回答:“你只是飞的太低了。

” 这段对话违反了合作原则的哪一项?答案:质的准则6.语调可以表达不同的感情色彩,属于哪种非语言沟通方式?答案:副语言7.下列哪项不是女性沟通的特点?答案:谈话呈线性流动、目的明确8.外派人员归国后面临诸多问题,下列哪个不属于组织层面的解决方式?答案:开发利用人际关系网,与母国和母公司文化加强联系9.不同国家的人们问候方式不同,在哪个国家,人们习惯拥抱问候并通常会在对方后背上轻拍两下?答案:墨西哥10.在商务活动中,下列哪个国家不喜欢寒暄?答案:德国11.在哪国文化中,13日的星期五被认为是倒霉的一天?答案:美国12.下列哪个是低语境文化的特点?答案:强调言语沟通甚于非言语沟通13.商务信件中,()通常用一种积极的写作方式来阐述负面消息,而这种行为方式会使美国的合作伙伴认为他有所隐瞒。

答案:日本人14.不同国家颜色有不同的含义,出席葬礼时,美国、日本、非洲国家倾向于什么颜色的服饰?答案:黑色、白色、红色15.哪个国家在商务活动中不注重守时?答案:阿拉伯16.文化冰山论中的显性部分主要指人们的暴露行为或者容易被人们观察到部分,比如行为习惯和语言等,是文化中更为重要的基础部分。

《跨文化商务沟通》第七章 跨文化商务谈判课后练习

《跨文化商务沟通》第七章 跨文化商务谈判课后练习
B . communicate
C . negotiation
D . transfer
参பைடு நூலகம்答案:C
8、International business negotiation is a( )that is complicated, arduous, and of course interesting.
A . job
参考答案:dodge
6、It is necessary sometimes to avoid()nose question and express your standing in a less aggressive statement.(hard soft smart)
参考答案:hard
7、French negotiators like to conduct logical analysis about all the subjects, so the negotiation often goes on().(academically hastily redundantly)
B . aim
C . party
D . notion
参考答案:B
5、( )It concerns the approach a negotiator uses to interact with counterparts at the table.
A . discussion process
B . personal style
参考答案:incompatible
9、Negotiators whose allegiance is to a ruling family group may be motivated to gain the best advantage for the()of the ruling family.(perspective honor advantages)

2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]

2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]

2020智慧树,知到《跨文化商务沟通》章节测试[完整答案]智慧树知到《跨文化商务沟通》章节测试答案见面课:冰山之下--商业广告中的文化价值观1、问题:Culture is like an iceberg. Only a small part of culture is visible. For instance, food, dress, paintings are all apparent to eyes. But a great part of culture is hidden under the water, such as _, , and so on.选项:A:viewsB:attitudesC:architectureD:customs答案: 【views;attitudes;customs】2、问题:Originally Geert Hofsted developed a model that identifies four primary cultural dimensions: _, , Individualism versus Collectivism, ___.选项:A:Power DistanceB:Long- versus Short-Term OrientationC:Uncertainty AvoidanceD:Masculinity versus Femininity答案: 【Power Distance;Uncertainty Avoidance;Masculinity versus Femininity】3、问题:Chinese consumers can be ascribed to the values of conformity and“face”.选项:A:对B:错答案: 【对】4、问题:It”s better for advertisers to realize and take note of the different cultural values and make corresponding adjustments to their advertising appeals.选项:A:对B:错答案: 【对】5、问题:The Americans have the spirit of innovation and risk-taking. They are not willing to cope with uncertainties inherent in life and can tolerate and accept new ideas and strangers.选项:A:对B:错答案: 【错】见面课:商业宣讲实践1、问题:In the presentation of GTech, the first part is to introduce some basic information about GTech.选项:A:对B:错答案: 【错】2、问题:PPT with paragraphs of text significantly decreases the attention of the audience.选项:A:对B:错答案: 【对】3、问题:Keeping your hands in your pockets during the presentation shows your confidence.选项:A:对B:错答案: 【错】4、问题:Images in PPT can distract people”s attention andmake the message less powerful.选项:A:对B:错答案: 【错】5、问题:A subtle nod, smile or placement of your hands can drastically change the meaning of your words.选项:A:对B:错答案: 【对】6、问题:What is the most obvious difference among informative presentation, persuasive presentation, and goodwill presentation? ( )选项:A:the audienceB:the informationC:the purposeD:the language答案: 【the purpose】7、问题:GTech is a __ company ( )选项:A:foodB:technicalC:mediaD:consultative答案: 【food】8、问题:Which is NOT the need of Japanese hospitals on robot nurses? ( )选项:A:error-orientedB:integratedC:autonomousD:error-free答案: 【error-oriented】9、问题:Which can NOT help you identify your audience in preparing a business presentation? ( )选项:A: AgeB:AppearanceC:OccupationD:Interest答案: 【Appearance】10、问题:Which can NOT attract audience”s attention? ( )选项:A:Use a rising intonationB:Stress important wordsC:Use short sentences at the start of a pointD:Keep on talking答案: 【Keep on talking】见面课:跨文化商务谈判模拟1、问题:In some Asian cultures, such as in China and Japan, they will adapt the indirect approach.选项:A:对B:错答案: 【对】2、问题:To the successful negotiations, the two sides must first understand the cultural differences.选项:A:对B:错答案: 【对】3、问题:High-context cultures are relational, collectivist, intuitive, and contemplative.选项:A:对B:错答案: 【对】4、问题:Germans make it very clear about the prices, conditions and ways of acting.选项:A:对B:错答案: 【对】5、问题:According to the negotiating objectives, goals for negotiations can be included:desired goal, acceptable goal and bottom goal.选项:A:对B:错答案: 【对】6、问题:It is appropriate to use your right hand to exchange business cards in Indian cultures.选项:A:对B:错答案: 【对】7、问题:Saudis do require as much personal space as most Western cultures.选项:A:对B:错答案: 【错】8、问题:There should be no more than three colors in business formal attire for men.选项:A:对B:错答案: 【对】9、问题:In Finland, a gift is not expected on the first visit, but would be expected on a subsequent visit.选项:A:对B:错答案: 【对】见面课:障碍与沟通--跨文化商务案例分析1、问题:What are the reasons for the Toyota Recall Crisis?选项:A:The failure of the public relationsB:A culture of deferenceC:Employee”s LoyaltyD:Communication across cultures答案: 【The failure of the public relations;A culture of deference;Employee”s Loyalty;Communication across cultures】2、问题:When responding to consumer safety issues, the typical Japanese corporation”s response is __.选项:A:Minimization of the problemB:Reluctance to recall the productC:Criticize the team membersD:too little compassion and concern for customers 答案: 【Minimization of the problem;Reluctance to recall the product;too little compassion and concern for customers】3、问题:There are many ways of examining cultural differences and their impact on international management. Culture can affect ____.选项:A:technology transferB:managerial attitudesC:managerial ideologyD:business-government relations答案: 【technology transfer;managerial attitudes;managerial ideology;business-government relations】4、问题:How can the culture of a society directly affect management approaches?选项:A:centralized versus decentralized decision makingB:safety versus riskC:stability versus innovationD:individual versus organization loyalty答案: 【centralized versus decentralized decision making; safety versus risk;stability versus innovation】5、问题:Which statement in the following French culture is not right?选项:A:Social class is important and social interactions are affected by class stereotypes.B:The French may admire or be fascinated with people who disagree with them.C:The French are very status conscious, and they like to provide signs of their status.D:The French focus on good connections, which can result in lower costs for doing business.答案: 【The French focus on good connections, which can result in lower costs for doing business.】6、问题:Which factor needs to be considered when pursuing business in Brazil?选项:A:Physical contact is acceptable as a form of communication.B:Brazilians tend to trust others, so be sure to form a strong relationship before bringing up business issues.C:Appearance is very important, as it will reflect both you and your company.D:Patience is not important.答案: 【Physical contact is acceptable as a form of communication.;Appearance is very important, as it will reflect both you and your company.】第一章1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.culturecommunicationethnocentrismsender答案: ethnocentrism2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案: culture3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案: noise4、The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案: business communication5、The communication at the same level in an organization. horizontal communicationethnocentrismbusiness communicationlateral communication答案: horizontal communication6、When culture is contrasted with nature, it can be defined as“ life way of a population” in its broad sense, meaning whatcharacterizes the particular way of life of a population.对错答案: 错7、Culture is all men”s medium; there is no aspect of human life that is not touched and altered by culture.对错答案: 对8、The culture shown in an onion consists of two levels;a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.对错答案: 错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案: 对10、In the global village, neighbors communicate free oftroubles and difficulties.对错答案: 错11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.对错答案: 错第二章1、A good mastery of grammar of one language can guaranteea successful communication.对错答案: 错2、Long before writing was developed,we learned to speak first.对错答案: 对3、There should always be an attachment at the end of abusiness memo.对错答案: 错4、A recommendation report is to recommend something to others.对错答案: 错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案: Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案: Noise7、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案: influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone elseReflect on the call答案: Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9、How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案: Age,Interest,Occupation10、Before making a business call, what kind of questionscan you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person of an idea?Do you need to ask for the person”s help or support?答案: Do you need to get information?,Do you want to sell something, or convince the person of an idea?,Do you need to ask for the person”s help or support?第三章1、Nonverbal behavior reflects the speaker”s subconciousness.对错答案:A2、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案:A3、Posture is the position in which you hold your body when standing or sitting.对错答案:对4、Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.对错答案:错5、People in __ cultures usually view silence as lack of communication and are generally ____ with it.low context uncomfortablehigh context uncomfortablelow context comfortablehigh context comfortable答案:low context uncomfortable6、Which of the following countries uses high-context language?CanadaGermanyJapanUnited States答案:Japan7、The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying“Please calm down so that I can speak” is a case of ____.complementingrepeatingcontradictingsubstituting答案:substituting8、Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn”t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.答案:9、How does nonverbal behavior control the pace or flow of communication?Be silentGesture of stoppingClap handsRaise voice答案:Be silent Gesture of stopping Clap hands Raise voice 10、Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案:Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案:2、Hofstede”s _ index measures the extent to which the lesspowerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. value orientationcultural dimensionscultural valuespower distance答案:power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value Orientations Fons Trompenars”s model of culture with seven dimensions Geert Hofstede's six Cultural Dimensions答案:Fons Trompenars”s model of culture with seven dimensions4、The opinion that everyone has a position and clearly defined privileges is____.a view of hierarchical structure of social relationship a view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案:a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicit speaking.对错答案:对6、Chinese culture is high-context in comparison to western culture.对错答案:对7、Cultures with a large power distance are hierarchical cultures.对错答案:对8、At the core of uncertainty avoidance is the idea that the future is predictable.对错答案:错9、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案:错10、In a culture emphasizing masculinity, it is more possible for men to play a nurturing role.对错答案:错第五章1、Etiquette is simply showing respect for others.对错答案:错2、Etiquette refers to the guideline for knowing how to behave appropriately in all situations.对错答案:A3、Kiss greeting usually happen between two men in the United States.错答案:错4、It”s OK to write on someone”s business card.对错答案:B5、A handshake should be friendly or respectful gesture, not a show of physical strength. So we should not squeeze other”s hand too hard.对错答案:A6、Before a dish is served, napkins can be placed either on the plate or on the left of forks.对错答案:A7、You”re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before takingWait for the oldest person at the table to take his or hers. Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案:Wait for the host to take his or her napkin before taking yours.8、Which of the following behavior is appropriate in a business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案:CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other. Humor can help solve problems.答案:ABCD10、In many Asian countries, the way you treat someone”s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案:ABCD第六章1、In some high-context cultures, public display of emotions is a sign of immaturity and a potential cause of shame to the group.对错答案:A2、Whether an international business negotiation succeeds or not is not only determined by the strategies and skills used in formal negotiation, but also closely related to whether enough careful preparation has been made.对错答案:A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案:错4、Bargaining strength refers to the degree of movement that is possible for each party with respect to individual issues on the agenda.对错答案:错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案:Long-term6、The purpose of bargaining is to settle the differences that stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案:adjustment and compromise7、The proposal should be based on a sound analysis of the buyer”s current situation, taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager”s stability, the site selectionthe commercial invoice, the chief negotiator”s ability 答案:the commercial circumstances, the overall context 8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案:9、The political system,____, and the counterpart may in some way determine the success or failure of the negotiation. The legal systemThe business systemThe financial systemInfrastructure and logistics system答案:ABCD10、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention答案:ABCD。

最新国家开放大学《跨文化商务沟通》复习资料及答案

最新国家开放大学《跨文化商务沟通》复习资料及答案
反馈
本句参考译文:__________是指人们注重现在和过去,认为这比未来更重要。相比长期目标,他们更关心的是当下的富足。
题目10
10. Most people of western countries such as回答
Germany
, Australia, Great Britain and Canada keep a short-term orientation.
long-term orientation masculinity collectivism
short-term orientation power distance individualism
Germany Great Britain South Korea Latin America
1. By high degree of回答power distanceof a culture, it means that few people on the top of a society hold a lot of power which is more or less accepted by others.
反馈
本句参考译文:东亚、中欧以及盎格鲁-萨克逊国家注重竞争、力量和பைடு நூலகம்富升值。这在霍夫斯泰德的文化维度理论中被称作__________。
题目7
Long-term orientation
is the situation where you are focused on the future. You are willing to delay short-term material success in order to prepare for the future.

智慧树答案跨文化商务交际知到课后答案章节测试2022年

智慧树答案跨文化商务交际知到课后答案章节测试2022年

绪论1.People’s entire repertoire of communicative behaviors depends largely onthe culture they have been raised.答案:对2.Culture is just a kind of attribute of human beings.答案:错3.Culture can be actually classified into different types when viewed fromdifferent perspectives.答案:对4.Culture is something spiritual but not realistic.答案:错5.There is not one aspect of human life that is not touched and altered byculture.答案:对第一章1.Whereas money is considered an artifact, the value placed upon it is aconcept, but the actual spending and saving of money is behavior.答案:对2.There are two levels of culture: an invisible level and a visible level.答案:对3.Definitions of culture range from all-encompassing ones to narrower ones aswell.答案:对4.What we eat is a biological process and how we eat it is cultural.答案:对5.We generally take our culture for granted.答案:错第二章1.All communication takes place within a specific context.答案:对2.In any communication event, the sender and the receiver of the messagesconstantly shift from being encoders to decoders.答案:对3.It is difficult to define communication as it is to define culture.答案:对4.Every cultural pattern and every single act of social behavior involvescommunication.答案:对5.When we are in a social group to which we do not belong, we are likely to feeluncomfortable.答案:对第三章1.Horizontal communication is usually characterized by its informality,closeness and speed.答案:对2.Upward communication usually comes naturally .答案:错3.Notices, circulars, orders, bulletins etc. are typical examples of downwardcommunication.答案:对4.Loudspeaker announcements are sometimes also a kind of downwardcommunication.答案:对5.We have to be skilled at dealing with what is always involved in businesscommunication答案:对第四章1.Business communication is a static multi-channeled process.答案:错2.Subordinates may report working progress or problems to their manager asa downward communication.答案:错3.When upward communication is poor, rumors and misinformation willspread around.答案:错4.There are different patterns of communication based on different points ofview in business situation.答案:对5.Etiquette is what to do, while protocol is how to do it.答案:错。

跨文化商务交际英语课后答案 翁凤翔

跨文化商务交际英语课后答案 翁凤翔

跨文化商务交际英语课后答案翁凤翔1、Will you be able to finish your homework _______? [单选题] *A. by the timeB. in time(正确答案)C. once upon a timeD. out of time2、He kept walking up and down, which was a sure()that he was very worried. [单选题] *A. sign(正确答案)B. characterC. natureD. end3、The people’s Republic of China _______ on October 1, 1 [单选题] *A. foundB. was founded(正确答案)C. is foundedD. was found4、How beautiful the flowers are! Let’s take some _______. [单选题] *A. photos(正确答案)B. potatoesC. paintingsD. tomatoes5、It' s a pity that we have to stay at home when we are having()weather. [单选题] *A. so fineB. so fine aC. such fine(正确答案)D. such a fine6、She talks too much; you’ll be glad when you’re free of her. [单选题] *A. 与她自由交谈B. 离开她(正确答案)C. 受她的控制D. 与她在一起7、Bill Gates is often thought to be the richest man in the world. _____, his personal life seems not luxury. [单选题] *A. MoreoverB. ThereforeC. However(正确答案)D. Besides8、Stephanie _______ going shopping to staying at home. [单选题] *A. prefers(正确答案)B. likesC. preferD. instead9、( )Keep quiet, please. It’s ________ noisy here. [单选题] *A. many tooB. too manyC. too muchD. much too(正确答案)10、We ______ boating last weekend.()[单选题] *A. goB. went(正确答案)C. are goingD. will go11、()of the twins was arrested because I saw them both at a party last night. [单选题] *A. NoneB. BothC. Neither(正确答案)D. All12、82.—Is there a bookshop near here?—Yes. Walk ________ the road for five minutes and you'll see one near a big tree. [单选题] *A.toB.along(正确答案)C.ofD.about13、Catherine has two cousins. One is quiet, and _______ is noisy. [单选题] *A. anotherB. the other(正确答案)C. othersD. other14、( ) It ___ the Chinese people 8 years to build the Dam. [单选题] *A. took(正确答案)B. costsC. paidD. spends15、I _______ no idea of where the zoo is. [单选题] *A. thinkB. getC. have(正确答案)D. take16、She often _______ at 21: [单选题] *A. go to bedB. gets upC. goes to bed(正确答案)D. gets to17、Bliss, who worked in an information centre, began to work on the book in 1 [单选题] *A. 策划B. 上班C. 写作(正确答案)D. 销售18、I think you should buy this novel. It is really worth _____. [单选题] *A. reading(正确答案)B. being readC. readD. to read19、—Why do you call him Mr. Know?—______ he knows almost everything that we want to know.()[单选题] *A. SoB. OrC. ButD. Because(正确答案)20、Look at those black clouds! Take ______ umbrella or ______ raincoat with you. ()[单选题] *A. a; anB. an; a(正确答案)C. an; anD. a; a21、Many of my classmates are working _______volunteers. [单选题] *A. as(正确答案)B. toC. atD. like22、The huntsman caught only a()of the deer before it ran into the woods. [单选题] *A. gazeB. glareC. glimpse(正确答案)D. stare23、_________ we don't stop climate change, many animals and plants in the world will be gone. [单选题] *A.AlthoughB.WhileC.If(正确答案)D.Until24、( )He killed the enemy guard and made away _________the villagers. [单选题] *A. with the helpB. with helpC. with help ofD. with the help of(正确答案)25、Don’t _______. He is OK. [单选题] *A. worry(正确答案)B. worried aboutC. worry aboutD. worried26、Actually, we don't know whether this news comes from a reliable()or not. [单选题] *A. source(正确答案)B. originC. basisD. base27、71.How beautiful the shoes look! Can I________?[单选题] *A.try it onB.try on itC.try them on(正确答案)D.try on them28、92.China is a big country ________ a long history. [单选题] * A.hasB.haveC.with(正确答案)D.there is29、Every means _____ but it's not so effective. [单选题] *A. have been triedB. has been tried(正确答案)C. have triedD. has tried30、Words are windows()you can look into the past. [单选题] *A. through which(正确答案)B. through thatC. whichD. whose。

跨文化商务沟通第六版课后答案

跨文化商务沟通第六版课后答案

跨文化商务沟通第六版课后答案二.正负判断。

(F,T)三,名词解释。

(一)Hofstede's four cultural dimensions(please provide examples if possible)霍夫斯泰德的四个文化维度(请提供例子,如果可能的话)答案:mean:Hofstede developed a model that identifies four primary dimensions for diferentiating cluture.is:1.Power Distance:include 1.small power distance rge power distance cluture.2.Individualism Versus Collectivism3.Masculinity versus Femininity4.Uncertainty Avoidance For example,the power of the United States views with the views of Arab countries there isa big difference to the U.S.power is not very fancy,they pay more attention to personal ability to play,the pursuit of power to be a lot less than the Arab countries;Arab countries due to national Institutional relations,focusing on the power of binding,thus,the Arab countries,institutions,whether government departments or enterprises are more or less with the power of color.(比如,美国对权力的看法跟阿拉伯国家的看法就存在很大的差异,美国不是很看中权力,他们更注重个人能力的发挥,对权力的追求比阿拉伯国家要逊色不少;阿拉伯国家由于国家体制的关系,注重权力的约束力,由此,阿拉伯国家的机构,不管是政府部门或者企业都多多少少带有权力的色彩。

跨文化商务英语交际第2版高职高专版答案

跨文化商务英语交际第2版高职高专版答案

跨文化商务英语交际第2版高职高专版答案1、_________ along the old Silk Road is an interesting and rewarding experience. [单选题]*A. TravelB. Traveling(正确答案)C. Having traveledD. Traveled2、I don’t think he will take the case seriously,_____? [单选题] *A.don’t IB.won’t heC.does heD.will he(正确答案)3、He _______ getting up early. [单选题] *A. used toB. is used to(正确答案)C. is usedD. is used for4、The soldiers were_____of running away when the enemy attacked. [单选题] *A.chargedB.accused(正确答案)C.scoldedD.estimated5、What did you _______ at the meeting yesterday? [单选题] *A. speakB. tellC. say(正确答案)D. talk6、They might have found a better hotel if they _________ a few more kilometers. [单选题]*A. droveB. would driveC. were to driveD. had driven(正确答案)7、86.—? ? ? ? ? ? ?will it take me to get to the Golden Street?—About half an hour. [单选题]* A.How farB.How long(正确答案)C.How oftenD.How much8、These plastics flowers look so_____that many people think they are real. [单选题] *A.beautifulB.artificialC.natural(正确答案)D.similar9、You should take the medicine after you read the _______. [单选题] *A. linesB. wordsC. instructions(正确答案)D. suggestions10、The sun disappeared behind the clouds. [单选题] *A. 出现B. 悬挂C. 盛开D. 消失(正确答案)11、A brown bear escaped from the zoo, which was a()to everyone in the town. [单选题] *A. HarmB. violenceC. hurtD. threat(正确答案)12、Though my best friend Jack doesn’t get()education, he is knowledgeable. [单选题] *A. ManyB. littleC. fewD. much(正确答案)13、It was difficult to guess what her_____to the news would be. [单选题] *A.impressionmentC.reaction(正确答案)D.opinion14、Turn down the music. It hurts my _______. [单选题] *A. noseB. eyesC. mouthD. ears(正确答案)15、I didn't hear _____ because there was too much noise where I was sitting. [单选题] *A. what did he sayB. what he had said(正确答案)C. what he was sayingD. what to say16、Mrs. Black is on her way to England. She will _______ in London on Sunday afternoon. [单选题] *A. reachB. attendC. arrive(正确答案)D. get17、—Would you like some milk?—Yes, just _____, please. [单选题] *A. a little(正确答案)B. littleC. a fewD. few18、He asked for help from his friends who owned a computer company in New York. [单选题] *A. 拥有(正确答案)B. 经营C. 工作D. 了解19、Since we have _____ money left,we can't afford the expensive computer. [单选题] *A. a littleB. a fewC. little(正确答案)D. few20、The rain is very heavy _______ we have to stay at home. [单选题] *A. butB. becauseC. so(正确答案)D. and21、Now he is _______ his homework. [单选题] *A. busyB. busy with(正确答案)C. busy with doingD. busy does22、Do you know what()the change in his attitude? [单选题] *A. got throughB. brought about(正确答案)C. turned intoD. resulted from23、--Mom, I will not eat fast food this year. Believe me.--If you make a _______, you must keep it. [单选题] *A. jokeB. noiseC. mistakeD. promise(正确答案)24、The teacher asked him to practice playing the piano _______. [单选题] *A. often as possibleB. as often possibleC. as possible oftenD. as often as possible(正确答案)25、Grandfather lives with us. We all _______ him when he gets ill. [单选题] *A. look after(正确答案)B. look atC. look forD. look like26、We got up early this morning and took a long walk after breakfast. We walked _____ the business section of the city. [单选题] *A. amongB. betweenC. through(正确答案)D. upon27、She has no idea of what the book is about. She_______ have read it carefully. [单选题]*A. Can’t(正确答案)B. mustn’tC. shouldn’tD. needn’t28、The car _______ after forty minutes driving, so he didn’t have the interview on time. [单选题] *A. broke down(正确答案)B. broke inC. broke outD. broke up29、Her ()for writing was that she wished women to get the right to higher education. [单选题] *A. motivation(正确答案)B. motivateC. effectD. concentration30、My mother’s birthday is coming. I want to buy a new shirt ______ her.()[单选题] *A. atB. for(正确答案)C. toD. with。

跨文化商务沟通英文版第6版答案

跨文化商务沟通英文版第6版答案

跨文化商务沟通英文版第6版答案题型:选择题1、什么是跨文化沟通的最大挑战?A. 语言障碍B. 文化差异C. 时间差异D. 人际关系答案:B2、为什么建立跨文化信任关系很重要?A. 可在商业交易中赚取更多利润B. 可以更快速地完成交易C. 能更好地理解文化差异D. 能够降低沟通难度答案:C3、在跨文化沟通中,为了避免造成不良影响,谁应该负责学习对方的语言和文化?A. 您的客户B. 您的员工C. 你自己D. 没有那个人答案:C4、在跨文化商务交流中,最好的方式是什么?A. 具有道德水平的交流B. 简洁和清晰的语言C. 充分准备和计划D. 具备文化敏感度和心理智商答案:D5、在跨文化沟通中最重要的是什么?A. 语言B. 礼仪C. 道德D. 文化敏感度答案:D题型:填空题1、在跨文化商务沟通中,为了避免 ________________ ,建立信任关系十分重要。

答案:文化冲突2、在跨文化商务交流中,应注意 _________ 、时间观念、礼仪等方面的文化差异。

答案:语言3、在跨文化沟通中使用正确的 ____________ 是交流成功的关键。

答案:词汇4、传递清晰和简洁的信息是跨文化沟通中最重要的经验之一。

为了达到这个目的,交流双方可以使用通俗易懂的语言和 _______________ 。

答案:具体的例子5、在建立跨文化信任关系的过程中,需要关注的因素之一是他人对我们的 ______________。

答案:印象题型:判断题1、跨文化沟通的最大挑战是语言障碍。

答案:错2、成功的跨文化交流可以带来更多的商业机会。

答案:对3、文化差异在跨文化沟通中起到至关重要的作用。

答案:对4、在跨文化商务交流中,应该避免给对方过于复杂的信息。

答案:对5、建立跨文化信任关系不是成功的商务交流中的关键因素。

答案:错题型:简答题1、跨文化沟通中最主要的挑战是什么?请举出一些例子来说明这种挑战是如何影响交流的。

答案:跨文化沟通的最主要挑战是文化差异。

智慧树知到《跨文化商务沟通》章节测试答案

智慧树知到《跨文化商务沟通》章节测试答案

智慧树知到《跨文化商务沟通》章节测试答案第一章1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.culturecommunicationethnocentrismsender答案: ethnocentrism2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案: culture3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案: noiseand profits for both the individuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案: business communication5、The communication at the same level in an organization.horizontal communicationethnocentrismbusiness communicationlateral communication答案: horizontal communication6、When culture is contrasted with nature, it can be defined as “ life way of a population” in its broad sense, meaning what characterizes the particular way of life of a population.对错答案: 错7、Cul ture is all men’s medium; there is no aspect of human life that is not touched and altered by culture.对错答案: 对8、The culture shown in an onion consists of two levels; a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.错答案: 错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案: 对10、In the global village, neighbors communicate free of troubles and difficulties.对错答案: 错11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.对错答案: 错第二章1、A good mastery of grammar of one language can guarantee a successful communication.对错答案: 错2、Long before writing was developed,we learned to speak first.对答案: 对3、There should always be an attachment at the end of a business memo.对错答案: 错4、A recommendation report is to recommend something to others.对错答案: 错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案: Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案: Noise7、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案: influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone elseReflect on the call答案: Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9、How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案: Age,Interest,Occupation10、Before making a business call, what kind of questions can you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person of an idea?Do you need to ask for the person’s help or support?person of an idea?,Do you need to ask for the person’s help or support?第三章1、Nonverbal behavior reflects the speaker’s subconciousness.对错答案:A2、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案:A3、Posture is the position in which you hold your body when standing or sitting.对错答案:对4、Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.对错答案:错5、People in __ cultures usually view silence as lack of communication and are generally ____ with it.low context uncomfortablehigh context uncomfortablehigh context comfortable答案:low context uncomfortable6、Which of the following countries uses high-context language?CanadaGermanyJapanUnited States答案:Japan7、The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying “Please calm down so that I can speak” is a case of ____.complementingrepeatingcontradictingsubstituting答案:substituting8、Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn’t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.答案:9、How does nonverbal behavior control the pace or flow of communication?Gesture of stoppingClap handsRaise voice答案:Be silent Gesture of stopping Clap hands Raise voice10、Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案:Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案:2、Hofstede’s _ index measures the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally.value orientationcultural dimensionscultural valuespower distance答案:power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value OrientationsFons Trompenars’s model of culture with seven dimensionsGeert Hofstede's six Cultural Dimensions答案:Fons Trompenars’s model of culture with seven dimensions4、The opinion that everyone has a position and clearly defined privileges is____.a view of hierarchical structure of social relationshipa view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案:a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicit speaking.对错答案:对6、Chinese culture is high-context in comparison to western culture.对错答案:对7、Cultures with a large power distance are hierarchical cultures.对错答案:对8、At the core of uncertainty avoidance is the idea that the future is predictable.对错答案:错9、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案:错10、In a culture emphasizing masculinity, it is more possible for men to play a nurturing role.对错答案:错第五章1、Etiquette is simply showing respect for others.对错答案:错2、Etiquette refers to the guideline for knowing how to behave appropriately in all situations.错答案:A3、Kiss greeting usually happen between two men in the United States.对错答案:错4、It’s OK to write on someone’s business card.对错答案:B5、A handshake should be friendly or respectful gesture, not a show of physical strength. So we should not squeeze other’s hand too hard.对错答案:A6、Before a dish is served, napkins can be placed either on the plate or on the left of forks.对错答案:A7、You’re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before taking yours.Wait for the oldest person at the table to take his or hers.Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案:Wait for the host to take his or her napkin before taking yours.8、Which of the following behavior is appropriate in a business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案:CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other.Humor can help solve problems.答案:ABCD10、In many Asian countries, the way you treat someone’s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案:ABCD第六章and a potential cause of shame to the group.对错答案:A2、Whether an international business negotiation succeeds or not is not only determined by the strategies and skills used in formal negotiation, but also closely related to whether enough careful preparation has been made.对错答案:A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案:错4、Bargaining strength refers to the degree of movement that is possible for each party with respect to individual issues on the agenda.对错答案:错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案:Long-term6、The purpose of bargaining is to settle the differences that stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案:adjustment and compromise7、The proposal should be based on a sound analysis of the buyer’s current situation, taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager’s stability, the site selectionthe commercial invoice, the chief negotiator’s ability答案:the commercial circumstances, the overall context8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案:9、The political system,____, and the counterpart may in some way determine the success or failure of the negotiation.The legal systemThe business systemThe financial systemInfrastructure and logistics system答案:ABCD10、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention。

(完整版)跨文化商务交际答案

(完整版)跨文化商务交际答案

名词对应。

(Kinesics):the nonverbal behavior related to the movement of the body or part of the body.(身势):非言语行为相关的运动身体肌肤上或局部的身体。

(etiquette):it refers to manners and behavior considered acceptable in social and business situations.(礼仪): 它指的是礼貌和行为认为是可以接受的,在社会和商业管理硕士学位。

(pragmatics):it is the study of how speakers use the language to reach successful communication, and the study of the effect that language has on human perceptions and behaviors.(语用学): 它是研究如何说话者可以运用语言达到成功的交际,而且该研究结果的语言对人类的观念和行为。

(power distance):the degree to which power differences are expected and accepted by society.(权力距离): 在何种程度上的力量和接受不同是被期望的社会。

(Values): a learned organization of rules for marking choices and for resolving conflicts.(价值观): 学会组织的规则为标志的选择和解决冲突。

(reverse culture shock):it refers to the “shock” one experiences upon returning to one’s home culture after growing used to a new one.(反向文化冲击): 它指的是“震惊”一经使用后返回到一个新的增长一对一的家居文化体验。

《跨文化商务沟通》第三章 跨文化非语言沟通课后练习

《跨文化商务沟通》第三章 跨文化非语言沟通课后练习

《跨文化商务沟通》第三章跨文化非语言沟通课后练习一、单项选择题共9 题1、()The study of people's perception and use of space.A . gestureB . kinesicsC . expressionD . proxemics参考答案:D2、Facial expressions are important in human communication, and sometimes it could be misunderstood as the()in cultural background.A . conversationsB . activitiesC . negotiationsD . differences参考答案:D3、Private space refers to the()that people have for their own activities.A . groundB . roomC . bedroomD . space参考答案:D4、()The process by which nonverbal behaviors are used, either singly or in combination with verbal behaviors, in the exchange and interpretation of messages in a given situation or context.A . verbal communicationB . nonverbal communicationC . posture communicationD . face-to-face communication参考答案:B5、()The nonverbal behavior related to the movement of the body or part of the body.A . proxemicsB . complementC . kinesicsD . mannerism参考答案:C6、()It means that nonverbal behavior can support, but could not replace the verbal message in communication.A . complementingB . substitutingC . communicationD . negotiating参考答案:A7、()It refers to the space that people have for their own activities.A . personal territoryB . personal freedomC . public spaceD . public environment参考答案:A8、Nonverbal communication is the process by which()behaviors are used.A . verbalB . nonverbalC . gestureD . posture参考答案:B9、Posture often goes unnoticed to many people, owing to the()in variety of cultures.A . manyB . changeableC . differencesD . variables参考答案:C二、判断题共10 题1、Nonverbal codes play an important part in communication or intercultural communication. 对错参考答案:正确2、A simple eye gesture might be interpreted in a diversity of meanings across cultures.对错参考答案:3、How closely people position themselves to one another during a discussion or talk cannot communicate what type of relationship exists between them.对错参考答案:正确4、The British, like Americans, believe that looking someone directly in the eye is a mark of rudeness until a more intimate relationship is established.对错参考答案:错误5、Postures send same messages to all people in the world.对错参考答案:错误6、Nonverbal behavior is significant because it spontaneously reflects the sub consciousness.对错参考答案:正确7、As many movements are carried out at a subconscious or at least low-awareness level, kinesic movements carry a significant risk of being misinterpreted in an intercultural communication situation.错参考答案:正确8、We put the index finger and mid-finger apart with palm against the receiver to mean “OK,” which was first used by Winston Churchill.对错参考答案:错误9、Personal territory can be large or small, which is much related to certain elements such as place, sex, age and character.对错参考答案:正确10、Eyes looking sideways can show one's coldness and superciliousness. It is impolite to move your head side to side while you are communicating with people, e.g. in India or Pakistan.对错参考答案:错误三、简答题共 2 题1、简单阐释非言语沟通的跨文化差别。

(完整版)跨文化商务交际答案

(完整版)跨文化商务交际答案

名词对应。

(Kinesics):the nonverbal behavior related to the movement of the body or part of the body.(身势):非言语行为相关的运动身体肌肤上或局部的身体。

(etiquette):it refers to manners and behavior considered acceptable in social and business situations.(礼仪): 它指的是礼貌和行为认为是可以接受的,在社会和商业管理硕士学位。

(pragmatics):it is the study of how speakers use the language to reach successful communication, and the study of the effect that language has on human perceptions and behaviors.(语用学): 它是研究如何说话者可以运用语言达到成功的交际,而且该研究结果的语言对人类的观念和行为。

(power distance):the degree to which power differences are expected and accepted by society.(权力距离): 在何种程度上的力量和接受不同是被期望的社会。

(Values): a learned organization of rules for marking choices and for resolving conflicts.(价值观): 学会组织的规则为标志的选择和解决冲突。

(reverse culture shock):it refers to the “shock” one experiences upon returning to one’s home culture after growing used to a new one.(反向文化冲击): 它指的是“震惊”一经使用后返回到一个新的增长一对一的家居文化体验。

跨文化商务沟通教程答案

跨文化商务沟通教程答案

跨文化商务沟通教程答案
以下是跨文化商务沟通教程的答案:
1.跨文化沟通的重要性:
跨文化沟通非常重要,因为它有助于构建和维护更有效的国际业务关系。

它有助于更有效地理解国际业务伙伴,把握他们的需求和偏好,并解决不同地区可能存在的问题。

2. 在商务沟通中应该采用的技巧:
第一,最重要的是理解双方文化差异,勇于接受新的文化观念。

第二,了解术语,注意你的言辞和沟通方式,确保双方交流的含义保持一致。

第三,传达细节,牢记包含文化差异的沟通未必一定完美,有时需要多次传达才能达到合理的结果。

第四,尊重所有参与者,克服文化差异而保持尊重,以达到预期的结果。

3.跨文化沟通最重要的事情:
跨文化沟通最重要的事情就是努力理解世界上不同文化的差异,并将这些文化差异纳入到自己的业务沟通中。

另外,还要注意保持商业礼仪,建立正确的文化关系,以便顺利完成任务和达成最佳结果。

《跨文化商务沟通》第一章 文化、沟通及跨文化沟通课后练习

《跨文化商务沟通》第一章 文化、沟通及跨文化沟通课后练习

《跨文化商务沟通》第一章文化、沟通及跨文化沟通课后练习一、单项选择题共12 题1、Cultural bias is unavoidable since there was a long process of culture ()in world history.A . separationB . communicationC . progressD . communicat参考答案:A2、Although there are many cultural barriers among different cultures, there are also certain proper channels to()among different nations.A . argumentB . communicateC . disputeD . transport参考答案:B3、Culture has variety of characteristics but not ().A . sharedB . learnedC . ethnocentricD . invariability参考答案:D4、Only outward symbols of a culture are visible, while the most important aspects of a culture are invisible. This phenomenon is often compared as a metaphor ().A . blanketB . icebergC . iceboxD . invisible man参考答案:B5、()The communication between people from different cultures when a member of one culture produces a message for consumption by a member of another culture.A . business communicationB . cultural communicationC . intercultural communicationD . vertical communication参考答案:C6、()A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.A . communicationB . messageC . informationD . transformation参考答案:A7、()The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.A . cultural exchangeB . business exchangeC . business communicationD . intercultural communication参考答案:C8、Culture and language are not the same, but they ().A . link each otherB . are essentially differentC . can be substituted each otherD . have different aspects参考答案:A9、()The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.A . communicationB . cultureC . prejudiceD . ethnocentrism参考答案:D10、()The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.A . cultureB . beliefC . environmentD . institution参考答案:A11、()The communication at the same level in an organization.A . vertical communicationB . horizontal communicationC . business communicationD . directive communication参考答案:B12、Lateral communication could be expressed as ().A . single communicationB . prejudice communicationC . directive communicationD . horizontal communication参考答案:D二、判断题共12 题1、Culture could be understood as variety of ways of social lives for different nation or groups in the world.对错参考答案:正确2、With the integration of language into the fabric of culture, confusion and dysfunction would happen and the culture would be destroyed.对错参考答案:错误3、Culture is all men's medium; there is no aspect of human life that is not touched and altered by culture.对错参考答案:正确4、The culture shown in an onion consists of two levels: a level of norms and values, or an invisible level, and a visible level of resultant behavior or artifacts of' some form.对错参考答案:正确5、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错参考答案:正确6、In the global village, neighbors communicate free of troubles and difficulties.对错参考答案:错误7、Culture could be understood as the only universal way of life in the world.对错参考答案:错误8、The terms of intercultural communication and international communication can be used interchangeably.对错参考答案:正确9、Intercultural communication could be the communication between persons of different cultures.对错参考答案:正确10、Stereotypes, like culture itself, are learned in a variety of ways. They are the products of limited, lazy, and misguided perceptions.对错参考答案:正确11、The culture shown in an iceberg consists of two levels: a level of norms and values, like an invisible iceberg under sea level, and a visible level of characteristics, like the visible iceberg above sea level.对错参考答案:正确12、It is impossible for us to communicate with another totally different culture.对错参考答案:错误三、简答题共 3 题1、有人说,“掌握了对方的语言,就消除了跨文化沟通的障碍”。

2020智慧树,知到《跨文化商务沟通》章节测试[完整答案].docx

2020智慧树,知到《跨文化商务沟通》章节测试[完整答案].docx

最新资料欢迎阅读2020 智慧树 , 知到《跨文化商务沟通》章节测试 [ 完整答案 ]智慧树知到《跨文化商务沟通》章节测试答案见面课:冰山之下 -- 商业广告中的文化价值观1、问题 :Culture is like an iceberg. Only a small partof culture is visible. For instance, food, dress, paintings areall apparent to eyes. But a great part of culture is hidden under the water, such as _, , and so on.选项:A:viewsB:attitudesC:architectureD:customs答案 :【views;attitudes;customs】2、问题:Originally Geert Hofsted developed a model that identifies four primary cultural dimensions: _, , Individualism versus Collectivism, ___.选项:A:Power DistanceB:Long- versus Short-Term OrientationC:Uncertainty AvoidanceD:Masculinity versus Femininity答案 :【Power Distance;Uncertainty Avoidance;Masculinity versus Femininity】3 、问题 :Chinese consumers can be ascribed to the values of conformity and “face ”.选项:A:对B:错答案 :【对】4、问题 :It ”s better for advertisers to realize and take note of the different cultural values and make corresponding adjustments to their advertising appeals.选项:A:对B:错答案 :【对】5、问题 :The Americans have the spirit of innovationand risk-taking. They are not willing to cope with uncertainties inherent in life and can tolerate and accept new ideas and strangers.选项:A:对B:错答案 :【错】见面课:商业宣讲实践1 、问题 :In the presentation of GTech, the first part is to introduce some basic information about GTech.选项:A:对B:错答案 :【错】2、问题:PPT with paragraphs of text significantly decreases the attention of the audience.选项:A:对B:错答案 :【对】3 、问题 :Keeping your hands in your pockets during the presentation shows your confidence.选项:A:对B:错答案 :【错】4、问题:Images in PPTcan distract people ”s attention andmake the message less powerful.选项:A:对B:错答案 :【错】5 、问题 :A subtle nod, smile or placement of your hands can drastically change the meaning of your words.选项:A:对B:错答案 :【对】6 、问题 :What is the most obvious difference among informative presentation,persuasive presentation,and goodwill presentation? ( )选项:A:the audienceB:the informationC:the purposeD:the language答案 :【the purpose】7、问题:GTech is a __ company ( )选项:A:foodB:technicalC:mediaD:consultative答案 :【food】8、问题:Which is NOTthe need of Japanese hospitals on robot nurses? ( )选项:A:error-orientedB:integratedC:autonomousD:error-free答案 :【error-oriented】9 、问题 :Which can NOT help you identify your audience in preparing a business presentation? ( )选项:A:AgeB:AppearanceC:OccupationD:Interest答案 :【Appearance】10 、问题 :Which can NOTattract audience ”s attention? ( )选项:A:Use a rising intonationB:Stress important wordsC:Use short sentences at the start of a pointD:Keep on talking答案 :【Keep on talking】见面课:跨文化商务谈判模拟1、问题:In some Asian cultures, such as in China and Japan,they will adapt the indirect approach.选项:A:对B:错答案 :【对】2、问题:To the successful negotiations,the two sides mustfirst understand the cultural differences.选项:A:对B:错答案 :【对】3、问题:High-context cultures are relational,collectivist,intuitive, and contemplative.选项:最新资料欢迎阅读A:对B:错答案 :【对】4 、问题 :Germans make it very clear about the prices, conditionsand ways of acting.选项:A:对B:错答案 :【对】5、问题:According to the negotiating objectives, goals for negotiations can be included:desired goal, acceptable goal and bottom goal.选项:A:对B:错答案 :【对】6、问题:It is appropriate to use your right hand to exchangebusiness cards in Indian cultures.选项:A:对B:错答案 :【对】7、问题:Saudis do require as much personal space as mostWestern cultures.选项:A:对B:错答案 :【错】8 、问题 :There should be no more than three colors in businessformal attire for men.选项:A:对B:错答案 :【对】9 、问题 :In Finland, a gift is not expected on the first visit, butwould be expected on a subsequent visit.选项:A:对B:错答案 :【对】见面课:障碍与沟通 -- 跨文化商务案例分析1、问题:What are the reasons for the Toyota Recall Crisis?选项:A:The failure of the public relationsB:A culture of deferenceC:Employee”s LoyaltyD:Communication across cultures答案 : 【The failure of the public relations;A culture of deference; Employee ”s Loyalty;Communication across cultures】2 、问题 :When responding to consumer safety issues, thetypical Japanese corporation”s response is __.选项:A:Minimization of the problemB:Reluctance to recall the productC:Criticize the team membersD:too little compassion and concern for customers答案 :【Minimization of the problem;Reluctance to recall the product;too little compassion and concern for customers】3 、问题 :There are many ways of examining culturaldifferences and their impact on international management.Culture can affect ____.选项:A:technology transfer9最新资料欢迎阅读B:managerial attitudesC:managerial ideologyD:business-government relations答案 :【technology transfer;managerial attitudes;managerial ideology;business-government relations】4 、问题 :How can the culture of a society directly affect management approaches?选项:A:centralized versus decentralized decision makingB:safety versus riskC:stability versus innovationD:individual versus organization loyalty答案 : 【centralized versus decentralized decision making; safety versus risk;stability versus innovation】5、问题:Which statement in the following French culture is not right?选项:A:Social class is important and social interactionsare affected by class stereotypes.B:The French may admire or be fascinated with people who disagree with them.C:The French are very status conscious, and they liketo provide signs of their status.D:The French focus on good connections, which can resultin lower costs for doing business.答案 :【The French focus on good connections, which can result in lower costs for doing business.】6、问题:Which factor needs to be considered when pursuing business in Brazil?选项:A:Physical contact is acceptable as a form of communication.B:Brazilians tend to trust others, so be sure to form astrong relationship before bringing up business issues.C:Appearance is very important, as it will reflect both you and your company.D:Patience is not important.答案 :【Physical contact is acceptable as a form of communication.;Appearance is very important, as it will reflect both youand your company. 】第一章1 、The belief that your own cultural background, including ways ofanalyzing problems, values, beliefs, language, and verbal andnonverbal communication, is superior.culturecommunicationethnocentrismsender答案 : ethnocentrism2、The total accumulation of beliefs, customs, values,behaviors, institutions and communication patterns that areshared, learned and passed down through the generations inan identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案 : culture3 、 A process by which information is exchanged between individuals through a common system of symbols, signs, orbehavior, or the exchange of thoughts, messages, or information,as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案 : noise4、The communication is within business and administration,aiming at a common objective and p rofits for both theindividuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案 : business communication5、The communication at the same level in an organization.horizontal communicationethnocentrismbusiness communicationlateral communication答案 : horizontal communication6、Whenculture is contrasted with nature, it can be defined as“ life way of a population” in its broad sense, meaning whatcharacterizes the particular way of life of a population.对错答案 :错7 、Culture is all men”s medium; there is no aspect of human life that is not touched and altered by culture.对错答案 :对8、The culture shown in an onion consists of two levels;a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.对错答案 :错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案 :对10 、In the global village, neighbors communicate free oftroubles and difficulties.对错答案 :错11 、With the integration of language into the fabric ofculture, confusion and dysfunction would reign and the culture would fail.对错答案 :错第二章1 、A good mastery of grammar of one language can guarantee a successful communication.对错答案 :错2、Long before writing was developed,we learned to speak first.对错答案 :对3、There should always be an attachment at the end of abusiness memo.对错答案 :错4、A recommendation report is to recommend something to others.对错答案 :错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案 : Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案 : Noise7 、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案 : influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone else Reflecton the call答案 : Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9 、 How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案 : Age,Interest,Occupation10 、Before making a business call, what kind of questionscan you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person ofan idea?Do you need to ask for the person”s help or support?答案: Do you need to get information?,Do you want tosell something, or convince the person of an idea?,Do youneed to ask for the person ”s help or support?第三章1、Nonverbal behavior reflects the speaker”s subconciousness.对错答案 :A2 、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案 :A3 、Posture is the position in which you hold your body when standing or sitting.最新资料欢迎阅读对错答案 : 对4 、 Intimate distance is most common when friends, old classmates,acquaintances and relativestalk.对错答案 : 错5、People in __ cultures usually view silence as lack ofcommunication and are generally ____ with it.low context uncomfortablehigh context uncomfortablelow context comfortablehigh context comfortable答案 :low context uncomfortable6 、 Which of the following countries uses high-contextlanguage?CanadaGermanyJapanUnited States答案 :Japan最新资料欢迎阅读7 、 The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to yourlips as an alternative to saying“Please calm down so that I can speak ” is a case of ____.complementingrepeatingcontradictingsubstituting答案 :substituting8 、 Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn”t mean a sincere smileNonverbal behavior accounts for much of the meaningwe derive from conversation.Nonverbal communication is more than the complementof verbal communication.答案 :9、Howdoes nonverbal behavior control the pace or flow of communication?Be silentGesture of stoppingClap handsRaise voice答案 :Be silent Gesture of stopping Clap hands Raise voice10 、 Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案 :Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案 :2、Hofstede”s _ index measures the extent to which the lesspowerful members of organizations and institutions (like thefamily)accept and expect that power is distributed unequally. value orientationcultural dimensionscultural valuespower distance答案 :power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value OrientationsFons Trompenars”s model of culture with seven dimensions Geert Hofstede's six Cultural Dimensions答案 :Fons Trompenars ” s model of culture with seven dimensions4、 The opinion that everyone has a position andclearly defined privileges is____.a view of hierarchical structure of social relationshipa view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案 :a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicitspeaking.对错答案 : 对6、Chinese culture is high-context in comparison to westernculture.对错答案 : 对7、Cultures with a large power distance are hierarchicalcultures.对错答案 : 对8 、At the core of uncertainty avoidance is the idea thatthe future is predictable.对错答案 : 错9 、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案 : 错10 、 In a culture emphasizing masculinity,it is more possible for men to play a nurturing role.对错答案 : 错第五章1、Etiquette is simply showing respect for others.对错答案 : 错2 、 Etiquette refers to the guideline for knowing how tobehave appropriately in all situations.对错答案 :A3、 Kiss greeting usually happen between two men inthe United States.对错答案 : 错4、It”s OK to write on someone”s business card.对错答案 :B5、A handshake should be friendly or respectful gesture,not a show of physical strength. So we should not squeeze other ” s hand too hard.对错答案 :A6 、Before a dish is served, napkins can be placed eitheron the plate or on the left of forks.对错答案 :A7、You”re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before takingyours.Wait for the oldest person at the table to take his or hers.Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案 :Wait for the host to take his or her napkinbefore taking yours.8、 Which of the following behavior is appropriate ina business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案 :CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other.Humor can help solve problems.答案 :ABCD10 、In many Asian countries, the way you treat someone”s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案 :ABCD第六章1 、 In some high-context cultures,public display ofemotions is a sign of immaturity and a potential cause of shame to the group.对错答案 :A2、Whether an international business negotiation succeedsor not is not only determined by the strategies and skills used in formal negotiation, but also closely related towhether enough careful preparation has been made.对错答案 :A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案 : 错4 、Bargaining strength refers to the degree of movementthat is possible for each party with respect to individual issues on the agenda.对错答案 : 错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案 :Long-term6、The purpose of bargaining is to settle the differencesthat stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案 :adjustment and compromise7、The proposal should be based on a sound analysis of thebuyer ”s current situation,taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager ”s stability, the site selectionthe commercial invoice, the chief negotiator”s ability 答案 :the commercial circumstances, the overall context8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案 :9、The political system,____, and the counterpart may insome way determine the success or failure of the negotiation.The legal systemThe business systemThe financial systemInfrastructure and logistics system答案 :ABCD10 、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention答案 :ABCD。

智慧树答案跨文化商务交际(山东联盟)知到课后答案章节测试2022年

智慧树答案跨文化商务交际(山东联盟)知到课后答案章节测试2022年

第一章1.Verbal communication is the transferring of thoughts between individualsonly via spoken messages.答案:错nguage and culture are closely related, reflecting, influencing and shapingeach other.答案:对3.Verbal communication is not as clarified and efficient as other ways ofcommunication, e.g. written communication.答案:错4.The terms of intercultural communication and international communicationcan be used interchangeably.答案:对5.When culture is contrasted with nature, it can be defined as life way of apopulation in its broad sense, meaning what characterizes the particular way of life of a population.答案:错6.With the integration of language into the fabric of culture, confusion anddysfunction would reign and the culture would fail.答案:错7.()is the communication at the same level in an organization.答案:horizontal communication8.()is the communication is within business and administration, aiming at acommon objective and profits for both the individuals and organizations.答案:business communication9.It is a set of symbols and the rules for combining those symbols and rulesthat are used and understood by a large community of people.答案:language 10.lt is the study of how speakers use the language to reach successfulcommunication, and the study of the effect that language has on humanperceptions and behaviors.答案:pragmatics第二章1.Knowing about these five stages will help people adjust to a new culturemore quickly.答案:对2.In the five stages of culture shock, the first stage (honeymoon stage) isusually the shortest.答案:对3.For some multinational firms, they can alleviate culture shock by selectingemployees for overseas assignments who possess certain personal andprofessional qulifications.答案:对4.Every returnee will experience a reverse culture shock coming back homeafter spending much time abroad.答案:错5.The easier it is to adjust to a new culture, the easier it is to readjust to homeculture.答案:错6.In the ( ), people will have a very positive impression of the new culture.答案:honeymoon stage7.When a person enters a strange culture, all or most of these familiar cues areremoved, he or she is like ( ).答案:a fish out of water8.Culture shock CANNOT be ( ).答案:avoided9.Which of the following are the psychological symptoms of culture shock?答案:feeling like you have no control over your life;excessive concern for health or security;crying;feeling helpless and dependent10.Which of the following are the psysical symptoms of culture shock?答案:adecline in work quality;use of alcohol and drugs;craving “homecoo king”;great concern over minor pains and skin eruptions第三章1.Which is not the characteristics of nonverbal communication?()答案:Discontinuous2.Nonverbal messages can be more emotional in their appeal and impact thanverbal ones.()答案:对3.What are the unique functions of Nonverbal communication in interpersonalcommunication?()答案:regulating;modifying;replacing;conveying4.Different countries has the same gestures in greetings .()答案:错5.All communicative body movements are generally classified as kinesics.答案:对6.Which statemate is true describing greetings in Thailand?答案:people puttheir hands together and bow7.Gestures are culture-specific。

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名词对应。

(Kinesics):the nonverbal behavior related to the movement of the body or part of the body.(身势):非言语行为相关的运动身体肌肤上或局部的身体。

(etiquette):it refers to manners and behavior considered acceptable in social and business situations.(礼仪): 它指的是礼貌和行为认为是可以接受的,在社会和商业管理硕士学位。

(pragmatics):it is the study of how speakers use the language to reach successful communication, and the study of the effect that language has on human perceptions and behaviors.(语用学): 它是研究如何说话者可以运用语言达到成功的交际,而且该研究结果的语言对人类的观念和行为。

(power distance):the degree to which power differences are expected and accepted by society.(权力距离): 在何种程度上的力量和接受不同是被期望的社会。

(Values): a learned organization of rules for marking choices and for resolving conflicts.(价值观): 学会组织的规则为标志的选择和解决冲突。

(reverse culture shock):it refers to the “shock” one experiences upon returning to one’s home culture after growing used to a new one.(反向文化冲击): 它指的是“震惊”一经使用后返回到一个新的增长一对一的家居文化体验。

(Recovery stage):a stage of culture shock characterized by gaining some understanding of the new culture.(恢复期): 一阶段的文化冲击获得一些新的文化的理解的特点。

(Semantics): it is the study of the meaning of words, a system that relates words to meaning.(语义): 这是含义的话,一个系统,涉及词意义的研究。

(Memo):it is a hard-copy document, used for communicating inside an organization, usually short. (备忘录):这是一个硬拷贝文件,供组织内,通常短暂交流使用。

(proxemics):the study of people’s perception and use of space.(空间关系学): 人们的看法和空间利用研究。

(uncertainty avoidance):the degree to which the society is willing to accept and deal with ambiguity and uncertainty.(不确定性规避): 在何种程度上愿意为社会接受和处理模糊性和不确定性。

(Individualism):the degree to which individual decision-making and action is accepted and encouraged by the society.(个人主义): 在何种程度上个人决策和行动是社会所接受和鼓励。

(taboos):practices or verbal expressions considered by a society or cultures as improper or unacceptable.(禁忌):方式或一个社会或文化视为不当或不可接受的口头表达。

(superstitions):beliefs that are inconsistent with the knows laws of science or what society considers to be true and rational.(迷信):信仰与科学规律的认识还是什么社会认为是真实和理性的不一致。

(culture shock):this term expresses the lack of direction, the feeling of not knowing what to do or how to do things in a new environment, and not knowing what is appropriate or inappropriate.(文化冲击):这个词表达了缺乏方向,在不知道该怎么做或如何在新的环境的东西,不知道什么是适当或不适当的感觉。

(rejection): a coping mechanism ag ainst culture shock in which we think we don’t need anybody, andwe are coping fine alone.(拒绝):一对文化的冲击中,我们认为我们不需要任何人,我们是很好应付独自应对机制。

(customs):they are behaviors generally expected in specific situations and are established, socially acceptable ways of behaving in given circumstances.(习俗,):他们普遍预计的具体情况和建立行为,在一定情况下表现为社会接受的方式。

(personal territory):it refers to the space that people have for their own activities.(个人领域):它指的是空间,人们为自己的活动二.正负判断。

(F,T)三,名词解释。

(一)Hofstede's four cultural dimensions (please provide examples if possible)霍夫斯泰德的四个文化维度(请提供例子,如果可能的话)答案:mean: Hofstede developed a model that identifies four primary dimensions for diferentiating cluture .is:1. Power Distance :include 1. small power distance cluture.2. large power distance cluture .2. Individualism Versus Collectivism3. Masculinity versus Femininity4. Uncertainty AvoidanceFor example, the power of the United States views with the views of Arab countries there is a big difference to the U.S. power is not very fancy, they pay more attention to personal ability to play, the pursuit of power to be a lot less than the Arab countries; Arab countries due to national Institutional relations, focusing on the power of binding, thus, the Arab countries, institutions, whether government departments or enterprises are more or less with the power of color.(比如,美国对权力的看法跟阿拉伯国家的看法就存在很大的差异,美国不是很看中权力,他们更注重个人能力的发挥,对权力的追求比阿拉伯国家要逊色不少;阿拉伯国家由于国家体制的关系,注重权力的约束力,由此,阿拉伯国家的机构,不管是政府部门或者企业都多多少少带有权力的色彩。

)(二) low context culture (please provide an examples if possible)低语境文化(请提供一个例子,如果可能的话)答案the low context culture is the listener knows very little and must be told practically everything.低语境文化就是听众知道很少,几乎一切都必须被告知)Example:1: A German, an American, a Japanese to the same restaurant, ordered a hamburger are the result of the negligence of the cook the meat of the three have burned the hamburgers, and asked the three people would sayGerman paste directly criticize the meat, criticized the chef;Americans said that although the meat tastes very good, but bread, salad, shallot taste pretty good; The Japanese would say, bread, salad, onion is delicious.(一个德国人,一个美国人,一个日本人到同一家餐厅,都点了一个汉堡,结果由于厨师的疏忽把三个汉堡中的肉都烤糊了,问,三个人会对此次说什么:德国人会直接批判这个糊了的肉,批评这个厨师;美国人会说,虽然肉的口味不太好,但是面包,沙拉,香葱的味道还不错;日本人会说,面包,沙拉,香葱的味道不错。

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