DELL_6_SIGMA_GB_TRAINING_7-7

192
BPI Level I - Report
Module Objectives: Report
Certification and training paths Friday presentation What’s next?
Global BPI
Copyright © 2002 Dell Computer Corporation Revision 052802
•
Human • Raw materials • Data and information • Financial
Copyright © 2002 Dell Computer Corporation Revision 052802
Global BPI
200
BPI Level I - Report
Analyze
Contract

4. Improve Statistical validation JMP output Financial validation template 5. Control
No
$
2. Measure

Check Sheet
Frequency Tables
6. Report BPI success story
Global BPI
Copyright © 2002 Dell Computer Corporation Revision 052802
199
BPI Level I - Report
Measure
• •
Baseline and Set Goals
What are the key output, process, or input measures? What type of measures are they?
Revision 052802
195
BPI Level I - Report
Recommended Training Paths
1
Yellow Belt Green Belt Black Belt
4
JMP
2
Statistics
Together, weeks 1-4 equal the ASQ CSSBB Body of Knowledge
Global BPI
197
BPI Level I - Report
Friday Presentations
First Status Report
Why Selected Problem Statement
As-Is Desired State

How Measured Focus Areas / Drill Down Initial Learnings (If Any) Next Steps
•
A clear problem statement • An attainable scope • An action plan • A schedule with milestones
• • •
Have key resources been identified? Are the project sponsors and suppliers engaged? Is there a high level process map for this project?
Global BPI
Copyright © 2002 Dell Computer Corporation Revision 052802
194
BPI Level I - Report
GB Recertification
Must recertify within two year period of getting Green Belt certification Recertified by Area BPI Champion
•
Root Cause & Improvement Opportunities
What are the sources of variability?
• • • • •
•
Method Measurement Material Machine Environment People
• •
What are the vital few factors? What is the root cause?
CEU = Continuing Education Unit (34 to recertify) Area
Green Belt Skills Assessment (when available)
BPI Training Instruction BPI Continuing Education BPI Project Work or Mentoring
3. Analyze Tool chest templates as attachments
S
Histogram
Summary Statistics Process Capability
.ppt
and project attachments
Copyright © 2002 Dell Computer Corporation Revision 052802
Global BPI
Copyright © 2002 Dell Computer Corporation Revision 052802
201
BPI Level I - Report
Improve
Project Management Execution
Has the financial impact from each improvement been realized? How were potential solutions prioritized? What criteria/tools were used to pilot and/or implement solutions? Were good project management skills utilized?
202
BPI Level I - Report
Control
•
Sustained Gains Over Time
Were financial results validated? • How much improvement has the process shown? • What infrastructure was implemented to improve, monitor, and control? • Was an audit of activity, schedule, and resource variance conducted?
•
Quality • Cycle Time • Cost
•
What is the baseline? • What is the integrity of the data collection system (MSE, test correlation, reproducibility, repeatability, standards)? • What resources are required?
CEU Value
Pass = 4 CEUs (Pass Test Only Once) 1 CEU per Contact Hour 1 CEUs per Approved Class Hour* (No Class Repeats) 6 CEUs per Completed GB as Project Lead or Mentor (3 CEUs for YB)
Global BPI
Advanced methods
3
Copyright © 2002 Dell Computer Corporation Revision 052802
196
BPI Level I - Report
Project Documentation
1. Define Project contract Cost estimate template Process map Yes
Global BPI
Copyright © 2002 Dell Computer Corporation Revision 052802
198
BPI Level I - Report
Define
• • • •
Project Management Planning
How does this project affect The Customer Experience? Has the financial opportunity been calculated? What is the impact on other key business metrics? Does the project include?
BPI Level I Green Belt
BPI Level I Module 7 - Report
Define
Report
Measure
BPI Model
Control Analyze
Improve
Global BPI
Copyright © 2002 Dell Computer Corporation Revision 052802
Action plan Work breakdown schedule
Was a risk analysis completed? Were sponsors leveraged if need be?
Global BPI
Copyright © 2002 Dell Computer Corporation Revision 052802
193
BPI Level I - Report
GB Certification Requirements
Purpose: Certify that the Green Belt individual can truly drive DMAICR at a Green Belt project level
Complete Green Belt course Document project in PTT Lead a completed GB BPI project Demonstrate knowledge and skills with GB level tools and methodologies Validate annualized savings greater than $50,000 Prepare and deliver final presentation
Minimum Aቤተ መጻሕፍቲ ባይዱhieved
4 CEUs 4 CEUs 8 CEUs
9 CEUs
Approved continuing education classes per Global BPI Introduction Copyright © 2002list: Dell Computer Corporation Global BPI
Global BPI
Copyright © 2002 Dell Computer Corporation Revision 052802
203
BPI Level I - Report
Report
• • • • • • •
Documentation and Knowledge Transfer
How was the project brought to a close? Was the project closed-out in the Project Tracking Tool? Has the project been documented? What did we learn from this project? Have best practices been identified and documented? What are the implications to other areas/regions? Was a final presentation created or recommendations generated to transfer knowledge?
•
How did you get to the root cause? • Has each root cause been validated? • How do the root causes impact The Customer Experience? • Can the root causes be controlled?