常用的商务英语情景对话

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商务英语办公室常用对话

商务英语办公室常用对话

商务英语办公室常用对话在当今全球化的商业环境中,商务英语成为了办公室内交流的重要工具。

熟练掌握商务英语的常用对话,不仅有助于提高工作效率,还能增进与国际合作伙伴的沟通与合作。

下面为大家列举一些商务英语办公室中常见的对话场景及示例。

一、接待访客A: Good morning May I help you? (早上好。

我能为您效劳吗?)B: Yes, I have an appointment with Mr Smith (是的,我和史密斯先生有个预约。

)A: Please have a seat I'll inform him that you're here (请坐。

我去告诉他您来了。

)二、介绍公司及业务A: Let me introduce our company to you We are specialized in manufacturing electronic products and have been in this field for over ten years (让我为您介绍一下我们公司。

我们专门生产电子产品,在这个领域已经有十多年了。

)B: That sounds impressive What are your main products? (听起来很不错。

你们的主要产品是什么?)A: Our main products include laptops, smartphones, and tablets (我们的主要产品包括笔记本电脑、智能手机和平板电脑。

)三、讨论项目进展A: How is the project going? (项目进展如何?)B: We are on schedule so far, but we still have some challenges to overcome (到目前为止,我们按计划进行,但仍有一些挑战需要克服。

)A: What kind of challenges are you facing? (你们面临什么样的挑战?)B: The main problem is the shortage of raw materials We are trying to find alternative suppliers (主要问题是原材料短缺。

商务英语情景对话100主题-真正完整版

商务英语情景对话100主题-真正完整版

Day today Office日常事务1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 Coworkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Communization商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Delivering Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁31 Stockholders股东32 Board of Directors董事会33 Managerial Staff管理人员34 Labor Staff普通员工Meetings and Interviews会议和面谈35 Executing Meetings开会36 Performance Reviews业绩评估37 Agendas会议议程38 Making Requests提出要求Presentations业务陈述39 Preparation and Developing Your Topic准备和展话题40 Introductions and Beginnings介绍和开头41 Making Transitions in the Presentation陈述中的过渡42 Conclusions结论43 O&A (Question and Answer Period)提问阶段Data数据处理44 Trends趋势45 Systems制度46 Scheduling日程安排47 SWOT An山sis态势分析48 Statistical Reports数据统计报告Technology技术49 Email电子邮件50 Computer Technology计算机技术51 Running an Internet Business网上做生意52 Electronic Gadgets数码产品53 Web based Marketing网上营销Financial Topics财务话题54 Costing成本55 Budgets预算56 Auditing审计57 The Economy经济58 Fundraising集资Legal Topics法律话题59 Confidentiality机密60 Lawyers律师61 Contracts合同62 Copyright版权63 Patents专利64 Environmental Regulations环境条例Marketing Topics营销话题65 Marketing Surveys市场调查66 Target Audience目标消费者67 Print and Media Advertising印刷和媒体广告68 Promotional Events促销活动69 Developing the Market市场开发Sales Topics销售话题70 Selling Points卖点71 Trade Shows贸易展览72 Sales Reviews检查销售额73 Product Demonstrations产品演示74 Following up on Leads线索追踪75 Customer Service顾客服务International Topics国际话题76 Sourcing得到供货77 Export/Import出口/进口78 Exchange Rates汇率79 International Greeting Methods国际问候方式Big Business跨国公司80 Mergers合并81 Competition竞争82 Climbing the Corporate Ladder进入管理层83 Branch Offices分支机构84 Consulting咨询Employment Practices雇用惯例85 Fair Pay公平薪酬86 Recruiting Personnel人员招聘87 Retirement退休88 Partnership合作关系89 R&um6s简历90 Job Interviews求职面试Social and Equality Issues社会和平等话题91 Women in the Workforce职业女性92 Discrimination歧视93 Welfare福利94 Labor Unions工会95 Strikes and Demonstrations罢工和示威游行Continuing Education继续教育96 Management Training管理人员培训97 Seminars/Workshops研究会/研讨会98 Company Retreats公司培训99 Teambuilding团队建设100 MBA工商管理硕士1 Faxes传真 (7)2\Telephone Calls电话 (7)3. Making Telephone Appointments电话预约 (8)4 Memos备忘录 (9)5/Business Correspondence (10)6 Placing an Order下订单 (11)7 Co-Workers (12)8 Bosses (13)9 Brainstorming (14)10 Commuting (15)011 The working lunch (16)12 International Business Travel (16)13 Dressing for Business (17)14 Hotel Situations旅馆情景 (18)015 Negotiating the Subway (19)Client Reception接待客户 (20)16/Receiving clients (20)017 Entertaining Clients (21)18 Accommodating Foreign Clients接待国外客户 (22)019 Factory Tours (23)020 Personal Introductions (23)021 Small talk (24)022 Delivering Bad News (25)023 Polite Questions (26)024 Farewells (27)25 Clarifying the stakes (27)No. 26 making concession (28)27 Discussing the Bottom Line讨论底线 (29)28/Accepting and Confirming (30)29/ Hard bargainers VS. Soft bargainers (31)30 CEO (31)31 Stockholders股东 (32)32 Board of Directors董事会 (33)33 Managerial Staff管理人员 (34)34 Laborial Staff普通员工 (34)Meetings and Interviews会议和面谈 (35)35 Executing Meetings开会 (35)36 Performance Reviews业绩评估 (36)37 Agendas会议议程 (37)38 Making Requests提出要求 (38)Presentations业务陈述 (39)39 Preparations and Developing Your Topic (39)40 Introductions and Beginnings介绍和开头 (40)41 Making Transitions in the Boay of the Presenta陈述中的过渡 (41)42 Conclusions结论 (41)43 Q&A (Question and Answer Period)提问阶段 (42)Data数据处理 (43)44 Trends趋势 (43)45 Systems制度 (44)46 Scheduling日程安排 (45)47 SWOT analysis态势分析 (45)48 Statistical Reports数据统计报告 (46)Technology技术 (47)49 Email电子邮件 (47)50 Computer Technology计算机技术 (48)51 Running an Intemet Business网上做生意 (49)52Electronic Gadgets数码产品 (49)53 Web based Marketing网上营销 (50)Financial Topics财务话题 (50)54 Costing成本 (50)55 Budgets预算 (51)56 Auditing审计 (52)57 The Economy经济 (53)58 Fundraising集资 (54)Legal Topics法律话题 (54)59 Confidentiality机密 (54)60 Lawyers律师 (55)61 Contracts合同 (56)62 Copyright版权 (58)66----Target Audience目标消费者 (61)74 FoUowing up on Leads线索追踪 (68)76---- Sourcing得到供货 (70)91 Women in the Worforce (82)92-----Discrimination 歧视 (82)93----Welfare福利 (83)94---Labor Unions工会 (84)96---Management Training管理人员培训 (86)97------Seminars/Workshops 研讨会 (86)98-------Company retreats (87)100/MBA (88)1 Faxes传真Dialogue oneM:Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F:Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, H is secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M:That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.F:What if I can't speak to him directly?M:Ask his secretary to fax them. It’s the same thing. Have them faxed over with a copy also faxed to Martin’s office.F:How do I find Martin’s fax number? Is he in your roller desk?M:No, but y ou can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.F:Ok, I'll get on it first thing.M:Be sure you do, I need those briefs ASAPDialogue twoM:Did you put this morning's faxes on my desk? I’m waiting for some urgent faxes from headquarters, I'm pretty sure they came in last night.F:Everything that came in the office fax machine last night is all on your desk, but I noticed that some of faxes came through pretty blurred, maybe you take a look at them, if the copy is unreadable, I'll call then and ask them to refax.M: Yeah, you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words.F: What about that one?M: This one? This one is so light and I can barely read it. How can that be?F: You know, I think the fax machine is out of toner. I can change the toner cartridge. That should solve the problem.M: Yes, but this one will have to be refaxed as well. And look, there's about 3 pages missing. It looks like the fax machine ate half of my important faxes, and ones that made it through are so blurred or too light. They are unreadable.F: I guess the fax machine is out of paper too. Don't worry, I'll have someone look at it this afternoon, and in the meantime, I'll have your documents refaxed to our other fax machine.2\Telephone Calls电话Dialogue 1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, How may I help you?B: Hello. I would like to speak to your director of human resources, Ms. Jenkins, Please.A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?B: This is Bill Burton from Milford Insurance, I'm calling in regards to our meeting next Tuesday.A: Thank you, Mr. Burton. Can you please hold for a moment? I’ll check to see if she is available.B: No problem.A: I'm sorry. Ms. Jenkins is away from her desk. She has already left for lunch. Would you like to leave a message for her?B: Yes, please have her return my call when she returns to the office. It's best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799.A: I'm sorry. I didn't quite catch that, could you please repeat the number?B: No problem, my office number is 635-8799. Tell her to ask for extension 31.A: I'm sorry, Mr. Burton, just to confirm, your name is spelled B-U-R-T-O-N, is that correct?B: Yes, and I represent Milford Insurance.A: I will make sure Ms. Jenkins receives your message and returns your call before 3pm this afternoon. B: Thank you very much.Dialogue2A: Hello, Pasadena Inn, this is Sandy, how may I direct your call?B: I'd like to speak to someone about reservations.A: I can help you with that. What date would you like to make a reservation for?B: We'll be arriving May 12th, but I would like to make reservations for penthouse.A: Oh, I'm sorry Sir. I only handle bookings for our standard rooms. The person you need to speak with is Tony Parker, He makes all the arrangements for our executive accounts. Unfortunately, he's not here right now. Can I take your name and number and have him get back to you?B: When do you expect him back in?A: He'll be out all afternoon, he might not be able to return your call until tomorrow. Will that be alright? B: Yes. I suppose. My name is Sam Darcy. He can contact me at 660-843-3235.A: Could you please spell your last name for me?B: Sure. It's D-A-R-C-Y.A: Okay. Mr. Darcy, and your phone number is 660-843-3233?B: That's 3235.A: Sorry! 3235. Great. I'll have Tony call you first thing tomorrow morning.3. Making Telephone Appointments电话预约Dialogue oneM:Hello, Bill Breton speaking. What can I do for you?F:Hello, Mr. Breton, this is Jenny Jenkins of Bradf ord and sons returning your call. I’m sorry youmissed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday?M:Yes Ms Jenkins, thank you for returning my call. I’m glad to finally get hold of you. I want to let you know I will not be able to make our meeting next Tuesday. I would be out of town that day. Is there any possibility we can move the meeting to Monday?F:I am sorry. I’m afraid I am completely booked on Monday. Would it be Possible to postpone until you return?M: Oh, dear. I was counting on taking care of our meeting before I leave. But I suppose I can shut off a few things. Yes, we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?F: That should be fine. S hall we say about two o’clock?M:Perfect! I look forward to seeing you at two o’clock next Thursday afternoon. If you need to change the time, pls feel free to call me on my cell phone.F:Thanks Burdon, I’ll see you on Thursday.Dialogue twoF: HelloM: Hello, is Doras available?F: This is Doras, who is calling please?M:Hi, Doras, this is Mike calling from parker’s dentistry. I’m calling to confirm your appointment for tomorrow morning at 9am with Doctor Parker.F: Oh, I almost forgot. Thank you for calling to remind me. Actually, I do need to change the time of my appointment. I have a scheduling conflict, A nd I can’t make it that early.M: If I put you in that later slot, would that work out?F:It would have to be after lunch. Do you have anything available about 2 o’clock?M: Sorry, Mam. The only opening we have after lunch is 1: 15, but I might be able to work you in at 4: 00. Would that be a better time?F:That’s all right. I think I should be able to make it at 1: 15. Can you put me down for that time slot? M: No problem, I have your appointment changed from tomorrow morning to tomorrow afternoon at 1: 15 F: Wonderful. Thanks very much.4 Memos备忘录Dialogue 1A: I have been waiting here in the conference room for ten minutes already, what time is the meeting start? Where is anyone anyway?B: Didn't you hear about that, our meeting was postponed until Friday.A: Why the meeting was postponed? No one told me anything about it.B:Did you get the memo?A: What memo? They haven’t any memo this whole week,I check my inbox every day. And I haven’tseen anything.B:The memo went out 3 days ago. It should have made to your inbox, but maybe lost in all collectors on your desk.A: You know how things get pilot about my desk when I'm busy. I know sometimes I do many please things, But I always read all the memos go around; they go directly to my inbox. Are you sure were send to whole office?B:It should have got around to everybody, they also post a copy of the memo in the break room. Don't you ever look at messages post on the bulletin board?A: I'm usually too busy to take a bunch of coffee break by the water cooler, Anyway, I'm sure the memo never get to my inbox, I'll have to talk our secretary about it.B. That's right, You will never know what your missing out of it if you don't read the memos.Dialogue 2A: Ms. Dorsen, I need to take a dictation for me,B:Yes, sir.A: They should go out intra office memorandum to all employee by this afternoon, are you ready?B:Yes, sir, Go ahead.A: Attention all staff: effective immediately, all office communication are restricted to email correspondence as official memos, the use of instance message program by employee during work hour are strictly prohibited.B:Sir, Does this apply to intra office communication only or relate also restrict external communications?A: It should apply to all communications. Not only in this office between employees, but also any outside communications.B:But sir, many employees use instance messaging to communicate with clients.A: This were just have to change the communication methods, I don't want any one use instance messaging in this office, it waste too much time. Now, please, continue the memos. Where were we? B:This apply to internal and external communications.A: Yes, any employee who persist using instance messaging, will first receive a warning, and placed on prohibition, and the second sense, the employment will be termination. Any question regarding this new policy maybe directly to the department of his.B:Is that all?A: Yes, please give this memo type out and distribute to all employees before 4: 00 PM5/Business CorrespondenceDialogue one.A: Did you see the letter I got from Bradform films? They sent the responds to your phone call last week. B: If you want to see something about my call last week, why didn't they sent it to me?A: I guess it must have contact information, so they sent it addressed in care of your department head,anyhow, they wrote to confirm in reading what you discussed about Milton contract.B: Can I see it first in seconds?A: Sure, here it is.B: Dear Mr. Clock, bother to your telephone call last Friday, I'm reading to confirm our meeting on July 21st, as we discussed, our meeting is to review the contract details.A: Did they ask you to sent the files beforehand?B: Let's see, We'll be grateful for the complete to send related materials to our office prior to our meeting. It looks like. . . Hey! Was there anything else was send along with this letter?A: I don't think so, why do you ask?B:The letter writes: please find the enclosed copy of our agenda for your review, I don't see anything else in the envelope.A: Maybe they forgot to attach it to the letter. You should give them another call.Dialogue 2.A: Can you help me for a minute?B: Sure, what I can do for you?A: I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms. , but the problem is I don't know the name of contact person.B: You can just put Dear Sir or Madam, officialese not personal, you can write to whom may concerned. A: OK, So I first thanks them for their business, I can say something like "we are very grateful for your continue support", How is that?B:Good! But also, write off the bed you want to tell them the reason of your writing, give them more reference.A: Like "Regarding our new product line, we would like to announce a special price discount"B:Right, do you need them to respond?A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How should I write that?B:You can tell them" Please finding the enclosed customer service survey, else also, you can say: "Attach a customer survey". If you need resource it right away, you can tell them the urgent by saying " Please return the survey without delay as soon as possible. Maybe it more polite with this as early as convenience. "B:Great! and what do you think I should close it with?A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be property because you don't have the name. And obviously, should have them.B:OK, Thanks a lot for your help!6 Placing an Order下订单Dialogue 1A: Our toner cartridges are already out of ink. . . Could you make an order for a new set?B:We will need new cartridges for all of the office printers? That will be a large order, probably about two or three cases. The office supply store we usually go through might not have that many in stock.A: You can double check with the housekeeping department, but I am pretty sure all of the machines will need new cartridges. Last time when we made our order to the supplier, the quantity was also especially high. They are used to receiving such bulk orders from us . As long as we give them a heads up a couple days in advance, they can usually fill the order.B:OK, I will make a few calls and run our order by housekeeping first to make sure. Is there anything else we need to order while I am at it?A: I think the only thing is toner. Try to see if they can deliver it before the end of business day tomorrow. We should really try to do better about waiting until the last minute to fill orders that are usually made on a monthly basis. Anyhow, see what you can do to expedite the order this time.B:OK, will do.Dialogue 2A: May I help you?B:Yes, I would like to place an order for toner cartridges. We have a standing agreement with your company, so we will need the same amount as last time.A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?B:It should be under Leslie Smith. The number is 184796A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?B:Yes.A: Is there the correct billing address?B:No, pls post the bill to 124 Hildrod Lane, Milton County, 98830.A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.B:Thank you.7 Co-WorkersDialogue 1A: I'm really fed up with Harry! He's the biggest airhead I've ever met. He always makes careless mistakes, and he's a pain to work with.B:You shouldn't be so negative. You'll always have some co-workers that are harder to work with than others. But if you are negative and start name-calling in the office, it will make a bad working environment for everybody.A: You only say that because you don't have to work with him. The people in your department seem tocapable and nice to be around. Take Mary for example. She's smart and enthusiastic. I've never anyone as cheery as she is.B:Everybody has their strengths and weaknesses. Even Larry. He might be a pain to be around, but he's also very good at staying in budget on projects. Mary, on the other hand, spends our project money like there's no tomorrow. Also, she's never willing to stay a little later at the office. She always leave at 5: 00 pm sharp.A: Isn't there anyone in the office that is a perfect co-worker? What about Bob? Everybody loves Bob. Even though he's fresh out the college and still a bit green, he is a great co-worker.B:You are right. He's a hard worker, easy to get along with, honest, and he never steals the credit on projects. The only thing he's lacking in is experience.A: Maybe that's why he's so nice!Dialogue 2A: Do you get along with your co-workers?B:I get along pretty well with most of them. It seems there are always a few rotten apples in the bunch, though. Like Margaret. I don't know why management hasn't fired her yet. She's a terrible gossip. A: Do you think management should fire someone just because they gossip?B:It's not only that she gossip, but she also tries to start problems among other employees by spreading rumors and telling lies about her co-workers. She's not trustworthy, and in my opinion, I think she's nuts.A: So how do you develop good relationships in the office?B:I think one of the important things is just to be considerate of your co-workers' feelings and needs. If you are aware of other people and do your part to make a good working environment, you should be able to get along with most of the people you work with.A: I think you're right. But it does seem that there are always a few co-workers that are harder to work with than others.8 BossesDialogue 1A: How are things at the office lately?B:Just awful. Two weeks ago, we got a new boss, and I can't stand him. He is really unreasonable about our workload. Since he came, I've been so busy that I haven't had time to breathe!A: That bad, huh? What about his personality? It's a nice guy at least?B:I should be so lucky. He not only give us too much work, but he is also just plain mean about it. He constantly yells at us or criticizes us. He is always degrading the employees.A: What a terrible working environment! Have you tried to talk anyone about it? Maybe the boss of your boss?B:I was going to, but my boss guessed what I was thinking. He gave me so much work to do this afternoon that I didn't get around to meeting with the supervisor of our department.A: It must be terrible. Why don't you just quit?B:If it wasn't for the money, I would quit in a heartbeat. But the problem is, I can't support myself if I don't work.A: Yeah. But a boss likes that? To deal with him everyday, you should get a raise!Dialogue 2A: Do you get along with your boss?B:Actually I do. She is really understanding and reasonable most of the time. There was only one time I didn't really agree with her.A: When was that?B:Once she fired one of my co-workers for drinking on the job. I felt bad for him, because it is so hard to find a job these days, and he has a family to support.A: Well, he shouldn’t have been drinking on duty. It's your boss' responsibility to make sure employees are safe, and also doing their jobs.B:You are right. She was being a good boss when she fired him, But I just felt sorry for him, that's all.A: Did this incident with your co-worker affect your relationship with your boss?B:Not really. All of us at the office respect our boss a lot.A: You are lucky you can get along so well with your boss. It makes a big difference in how much you enjoy your job.B:No kidding. If you don't like your boss or co-workers, they can make your life miserable.9 BrainstormingDialogue 1A: Have you thought up any good ideas for our business proposal?B:I haven't come up with anything good yet. Somehow my brain isn't functioning today.A: Maybe you should take a break, you've been sitting at your computer for three hours trying to put something together. No wonder your mind isn't very sharp now.B:I came up with a few different thoughts on the proposal, but now I've completely run out of ideas. A: Maybe we can shelve the proposal for a while while you brainstorm.B:We could do that, but I hate to put everything on hold.A: You're right, it's no good to have things up in the air for too long.Dialogue 2A: We've got to come up with a way to solve this problem! No one is getting all their work done during the work day. We need to do some brainstorming to come up with a time-management solution for our office.B:Well, what do you suggest? It's not that we are all wasting a lot of time. Fact is, we're understaffed. People just have too much to do.A: So you think we should hire some new people? That is one possible solution. What else could be theproblem?B:Maybe we do have some problems with time-management. If people were always on time to work, they might get more done in the morning before lunch.A: That's true. Also, maybe we could shorten the lunch break from one hour to forty five minutes. That would add a little time to everyone's day.B:Fifteen minutes would be good, but I wonder if it would make a big impact on the employees' output.I still think it's a problem with too much workload.A: We ended up right where we started. Maybe it is time to look for some temp workers to help with a few projects. That would lighten everyone's load.10 CommutingDialogue 1A: Where's Bill? The ambassador [ æm'bæsədə ] is already here. The meeting is set to start at 9 am.B:He's late again. Traffic is probably holding him up. You know, he commutes from the suburbs. It's not easy commuting every day. We should cut him some slack.A: Even though the traffic is bumper-to-bumper out there, I don't think it's heavy traffic that makes Bill late. He takes the train, remember?B:Oh, that's right. Well, the train shouldn't be late. That means there is only one explanation. . . . Bill must have overslept.A: Well, to be fare, since he's coming all the way from Lancaster, he's got to get up much earlier than the rest of us. He must get start on his commute about 6: 30, no telling what time he actually gets up.B:That's right, because he's got to get to the train station from his house, then take the blue line into the city, then switch trains to the red line. In all, the trip's got to take more than 2 hours.A: Why doesn't he just drive to work?B:It's too difficult to park your car in the city. Also, the traffic coming in from the suburbs is a nightmare.Dialogue 2A: I can't wait until my car is repaired. The commuting with public transportation is killing me.B:It can't be that bad.A: But it is! Take this morning for example. The subway was so packed this morning; I got totally squished by about a hundred busy commuters on the way to work.B:At least the subway is better than the bus. It's faster for one thing. And usually less crowded. But the drawback is that the subway is more expensive than the bus. It adds up over time, if you take it every day.A: That's true. The bus is even worse. Just thinking about taking the bus every day makes me tired! Hey, how do you get to work every day?B:I ride my bike. I don't live too far away, so it's pretty convenient. it's only about a ten minute bike。

有关商务英语情景对话

有关商务英语情景对话

有关商务英语情景对话英语情景对话作为真实生活的交际模式,作为语言输出的源头,作为语言练习的最佳途径,作为语言教授的媒介,它对于把英语作为外语来学习的学生,扮演着非常重要的角色。

下面店铺为大家带来有关商务英语情景对话,欢迎大家学习!商务英语情景对话1:Wendy:Let's review our start-up plans. When do you think we will be able to move into our new office?温蒂:我们再看一遍我们的初步计划。

你想什么时候我们可以搬进新的办公室?Lester:Well, we can move in any time after July first, but moving in and actually getting started are two different things.莱司特:七月一号之后我们随时可以搬进去,不过搬进去和实际开始工作是两回事。

Wendy:Good point. Anyway, I have our new marketing manager, Helen Parker, helping us get set up.温蒂:说得好。

无论如何,我会要我们新任的市场经理,海伦_派克帮忙我们打点一切。

Lester:What is she doing?莱司特:她是做什么的?Wendy:She's overseeing the purchase of equipment and so forth.温蒂:她监督机器设备的采购等等。

Lester:Does she have a background in that sort of thing?莱司特:她有那方面的背景吗?Wendy:As a matter of fact, it turns out she practically ran her last company, from marketing to finance.温蒂:事实上,她上一个公司从行销到财务,实际上都是她在运作的。

商务英语日常口语900句

商务英语日常口语900句

商务英语日常口语900句商务英语在日常的商业交往中就像一把万能钥匙,能打开无数的机会之门。

今天,我就来和大家分享一些超实用的商务英语日常口语。

第一部分:商务会面1. "Nice to meet you. I'm [your name]. I've heard a great deal about your company."(见到你很高兴。

我是[你的名字]。

我久闻贵公司大名。

)比如,在一次商务酒会上,我走向一位潜在合作伙伴,满脸笑容地说:“Nice to meet you. I'm Tom. I've heard a great deal about your company. ”对方一听,就会觉得自己的公司很受关注,交流的氛围一下子就变得很融洽。

2. "How was your journey? Was it smooth?"(您的旅途如何?顺利吗?)想象一下,你去机场接一位外国商务伙伴,一见面就关切地问:“How was your journey? Was it smooth?”这就像在寒冷的天气里递上一杯热茶,让对方感受到你的热情和体贴。

3. "Let me introduce you to my colleague, [colleague's name]."(让我给您介绍一下我的同事,[同事名字]。

)在公司举办的商务洽谈会上,我拉着一位新客户,兴奋地说:“Letme introduce you to my colleague, Lisa. ”这是很常见但又非常必要的互动,就像搭建桥梁,把不同的人连接起来,促进业务关系的发展。

第二部分:商务洽谈4. "We are very interested in your product. Could you tell us more about its features?"(我们对您的产品很感兴趣。

商务英语口语情景对话

商务英语口语情景对话

商务英语口语情景对话情景一:商务会议A: Good morning everyone. Let’s start the meeting.B: Good morning. I have prepared a presentation on our new product launch.C: Sounds interesting. Could you please share it with us?B: Sure. Here are the details. First, we will target the young generation with our innovative design and technology.D: That sounds like a great idea. How about the pricing strategy?B: We will offer competitive prices to attract customers, but also ensure profitability.E: What about the marketing plan?B: We will utilize social media platforms and collaborate with influencers to create buzz around our product.F: Sounds like a solid plan. Let’s discuss the next steps and assign responsibilities.情景二:商务电话A: Hello, this is ABC Company. How can I assist you today?B: Hi, I am calling to inquire about the availability of your product.A: Sure, which specific product are you interested in?B: I am looking for your latest model XYZ.A: We currently have it in stock. How many units are you looking to purchase?B: I am interested in buying around 100 units. Could you please provide me with a quote?A: Of course. Let me check the current price for you.(After a brief pause)A: The price for 100 units of XYZ would be $X, including shipping.B: That sounds reasonable. Can you confirm the delivery time?A: It will take approximately 7-10 business days for the delivery.B: Perfect. Please proceed with the order.A: Great. I will email you the order confirmation shortly.情景三:商务旅行A: Good morning. I am here to check-in for my flight to Shanghai.B: Good morning. May I have your passport and flight details please?A: Sure. Here you go.B: Thank you. Here is your boarding pass. The flight will depart from gate E6.A: Thank you. What is the baggage allowance for this flight?B: You are allowed to take one carry-on bag weighing up to 7 kilograms, and one checked-in bag weighing up to 23 kilograms.A: Noted. Could you also assist me with a seat change request?B: Yes, of course. Let me check the availability.(After a brief pause)B: I can assign you a seat in an emergency exit row if you prefer extra legroom.A: That would be great. Thank you.B: You’re welcome. Enjoy your flight.。

商务英语谈判情景对话(5篇)

商务英语谈判情景对话(5篇)

商务英语谈判情景对话(5篇)Business NegotiationA: The seller Miss su representingKai ya Chocolate Manufacturing Co.LtdB: The buyer Mr.zhou representing zhong shang supermarket.A: Good morning, Mr.Zhou.Glad to meet you.B: Good morning, Misssu.It’s very nice to see you in person.A: How are things going?B: Everything is nice.A: So, what’s the topic of today’s meeting?A: Sure.After several smooth transactions, we can try D/P terms.B: Well, as for shipment, the soon the better.A: Yes, shipment is to be made in April, not allowing partial shipment.B: can you make it earlier? May be in March, our customer is eager for them.A: All right.Let me have a check, oh!There are some steam vessels available to your port, so we can make it in March.B: Good!By the way, when can I e某pect to sign the S/C?常用商务英语谈判对话开场介绍篇二在价格的谈判过程中,如何能不动声色的探出双方的价格底线并为自己所用,使自己的公司受益?下面的小例子希望能给您一些提示。

商务日常英语口语情景对话大全

商务日常英语口语情景对话大全

商务日常英语口语情景对话大全想要快速提高商务英语口语,其实最好的练习材料是商务英语口语情景对话。

以下是小编给大家整理的商务日常英语口语情景对话大全,希望可以帮到大家商务日常英语口语情景对话大全<一>初次见面A:Excuse me, but aren't you Mr. Jackson from Australia?对不起,您是澳大利亚来的杰克逊先生吗?B:Yes. Are you Mr. Robin?是的,你是罗宾先生吗?A:Yes. Here’s my business card. We’ve been looking forward to meeting you.是的,这是我的名片。

我们一直在期待见到您。

B:Thank you. I’m also delighted to meet you.谢谢,我也很高兴见到您。

商务日常英语口语情景对话大全<二>谈判A:What's your best price for that item?这种货你们最低价是多少?B:The unit price is $12.50.单价是12.50美元。

A:I think the price is a little high. Can't you reduce it?我觉得这个价贵了点,你能不能减一点?B:I'm afraid we can't. $12.50 is our rock bottom price. If you purchase more than 10,000 units we can reduce it to $12.00.恐怕不行,12.50美元是我们的底价。

如果你订货超过10,000件,我们可以减到12.00美元。

商务日常英语口语情景对话大全<三>邀请客户A:Mr. Smith, welcome, we are very glad you are here to meet us this afternoon.史密斯先生,欢迎您能来,我们非常高兴你能来和我们共进午餐。

商务英语:十个常用商务会话表达

商务英语:十个常用商务会话表达

商务英语:十个常用商务会话表达在商务场合中,流利的商务英语能够增加工作效率并提升您的职业形象。

以下是十个常用的商务会话表达,可以帮助您在工作中与国际伙伴进行交流和沟通。

1. 自我介绍•Good morning/afternoon, everyone. My name is [Your Name] and I am from [Company/Organization]. Nice to meet you all.•大家早上好/下午好。

我叫[你的名字],来自[公司/组织]。

很高兴见到大家。

2. 邀请参加会议/活动•We would like to invite you to attend a meeting/event on [date] at [time]. Could you please confirm your availability?•我们诚邀您参加于[date]举行的一次会议/活动,请问您是否有空?3. 提出建议和意见•I think it would be beneficial if we could implement [your suggestion/idea]. What do you think?•我认为如果我们能实施[你的建议/主意]将会很有益处。

你怎么看?4. 安排会议时间和地点•Let's schedule the meeting for [date] at [time]. The meeting will take place at [location].•让我们安排会议于[date],时间是[time]。

地点在[地点].5. 确认细节•Just to clarify, the meeting is scheduled for [day] at [time], correct? •只是想确认一下,会议安排在[日期]的[时间]对吗?6. 请求帮助和支持•Would it be possible for you to assist me with [task/issue]? I would greatly appreciate your help.•您是否可以帮忙处理[任务/问题]呢?非常感谢您的帮助。

初级商务英语口语情景对话(最新8篇)

初级商务英语口语情景对话(最新8篇)

初级商务英语口语情景对话(最新8篇)初级商务英语口语情景对话篇一a:excuse me, but are you mr. blake from chicago?对不起,您是来自芝加哥的布莱克先生吗?b:yes,iam.是的,正是。

a:i am from d&b company,i am here to meet you,my name is li fei.我是公司派来的,我来接您,我的名字是李飞。

b:how do you do, mr.li? i'm glad to meet you!你好,李先生,很高兴认识您。

a:i glad to meet you, too. welcome to beijing!我也是。

欢迎来到北京!b:i thank you! it's very nice of you to come and meet me.谢谢,您前来接我真是太感谢了。

a:you are welcome.oh,let me help you with your baggage.不客气,哦!让我来帮您拿行李吧!b:thanks a lot!非常感谢!a:did you enjoy flight? mr.blake?旅途愉快吗,布莱克先生?b:on the whole,it's not bad except for a little turbulence.除了有点儿颠簸外总的来说还不错。

a:how long did the flight take?飞机飞了多长时间?b:13 hours non-stop.连着飞了13个小时。

non-stop flight n.不停歇飞行a:i think you must be exhausted. so hope you have a good rest after such a long trip!我想您一定累了,希望您长途旅行后好好休息一下!b:thank you!谢谢!初学英语口语的方法篇二一、合理分配时间,改进学习方法,坚持学习决不放松定一个切实可行的学习计划,合理分配时间,计划要根据自己的英语水平制定,如果你英语水平本身不错,每天还用大量时间记些简单的单词,这样效率就太低了。

商务英语口语对话实例

商务英语口语对话实例

商务英语口语对话实例在商业领域,和外国合作伙伴进行口语交流是非常常见且重要的一部分。

以下是一些商务英语口语对话实例,以帮助您更好地理解和应用英语口语交流技巧。

1. 面试A: 您好,我是Michael,我们的公司对您的简历非常有兴趣。

首先,感谢您来参加面试。

B: 非常高兴能有这个机会。

谢谢!2. 会议A: 非常欢迎各位出席今天的会议。

让我们开始吧!B: 谢谢你邀请我参加这次会议。

我很期待能与大家交流。

3. 洽谈合作A: 我们对您的产品非常感兴趣,我们希望能进一步洽谈合作事宜。

B: 非常感谢您的兴趣。

我们很愿意与您合作,我们可以开始讨论具体细节。

4. 下订单A: 我们需要下一个大批量的订单,请问贵公司能提供多大的供应能力?B: 当然可以。

我们目前的供应能力可以满足您的需求,我们会尽快为您处理订单。

5. 客户投诉A: 对不起,我们收到一些关于您公司产品的投诉。

我们希望能解决这个问题。

B: 非常抱歉给您带来不便。

我们会立即查明原因,尽快解决您的问题。

6. 跟进进展A: 最近我们的合作进展如何?我们是否需要采取进一步的行动?B: 目前一切顺利。

我们已经在按计划进行,若有需要我们会及时与您沟通。

7. 示范产品/演示A: 请允许我向您展示我们的最新产品。

我相信您会对它们印象深刻。

B: 非常感谢您的演示。

这些产品看起来非常出色,我们会认真考虑。

8. 价格谈判A: 我们对这个报价感到有些不满意,您能否再给我们一个更好的价格?B: 我们理解您的担忧,我们可以重新评估报价,看看是否能给予更多的折扣。

9. 推销产品A: 我们的产品具有独特的特点,为您的业务增加更多的价值。

B: 非常感谢您的推销。

我们会认真考虑,并与您进一步洽谈。

10. 确认细节A: 那么,我们最后确认一下下一步的计划,确保我们都理解了各自的责任。

B: 是的,非常重要。

我们需要明确下一步的时间表和行动计划,以确保顺利进行。

以上是一些商务英语口语对话实例,它们可以帮助您在商业交流中更流利地进行口语表达和沟通。

商务英语情景对话大全

商务英语情景对话大全

商务英语情景对话大全推荐文章英语生活日常情景口语对话热度:有关于实用的英语情景对话口语热度:生活实用英语情景口语对话热度:日常英语的情景口语对话热度:英语日常常用的情景口语对话热度:情景对话因为有生动的生活场景和话题,极大地激发了学生练习英语口语的兴趣,为学生提供了练习口语表达的机会。

店铺整理了商务英语情景对话,欢迎阅读!商务英语情景对话一客人: Excuse me. Can you get this business card printed for me?劳驾,你可以帮我印些名片吗?服务员: Sure,sir. What size?当然可以,先生。

多大尺寸?客人: The same as this one. I want it printed in both English and Chinese.给这张一样大,中英文都要。

服务员: No problem. How many do you need?没问题。

您要印多少?客人: One hundred. When can I have them?100张。

什么时候能印好?服务员: This afternoon. 20 yuan deposit,please.今天下午。

请您先交20块钱的定金。

客人: Here you are. Thanks.给你,谢谢!商务英语情景对话二客人: I’d like to have this document translated into French.我想请人把这份文件翻译成法语.服务员: No problem, sir. When do you want it?没有问题。

您什么时候要?客人: The day after tomorrow. How much is the service?后天。

请问多少钱?服务员: Here is a price list for you.给您价目单。

客人: Excuse me. Can you get this business card printed for me?劳驾,你可以帮我印些名片吗?服务员: Sure, sir. How many do you need?当然可以,先生。

商务英语对话范文(通用7篇)

商务英语对话范文(通用7篇)

商务英语对话范文1第一次和客户见面,找到人后再相互问候A:对不起,请问您是Blood先生吗?Excuse me! Are you Mr Blood?B:是的,正是。

Yes, that’s right.A:噢!xxx先生,您好!很荣兴认识您(很高兴认识您)How do you do,Mr Lin! It’s my pleasure to see you.B:我也很荣幸(我也是)Me too.商务英语对话范文2第一次和客户见面A:您好吗?Wise先生,很高兴认识您。

How do you do? Mr Wise. Glad to meet you! B:您好!xxx先生,我也很高兴认识您。

How do you do! Mr Li. Glad to meet you too.状况2:和老客户见面A:嗨!Johnson先生,您好吗?Hello! Mr Johnson, How are you?B:嗨!Bill先生,我很好,谢谢,您呢? Hello! Mr Bill, fine, thank you, and you?A:我也很好,谢谢,很高兴再见到您。

I’m fine to o, thank you. Glad to see you again. B:我也是(我也很高兴再见到您)Me too.商务英语对话范文3和老客户见面相互问候家人及生意 A:哈喽!Rown先生,很高兴又见到您。

Hello !Mr Rown, glad to see you again. B:嗨!Lisa,你好吗?Hello! Lisa, how are you?A:很好,谢谢,那么您呢?Very fine, thank you, and you?B:我也很好。

I’m fine too.A:家人如何?How is/are your family?B:他们都很好,谢谢They are fine, thank you.A:生意如何?How is your business?B:很好(xxx虎/不太好/还不错/和平常一样)Very good(just so so/not very good/not bad/It’s the same as usual) A:旅途如何?How was your trip?B:很好,但是我有点累,因为飞行很长。

英语商务对话[五篇]

英语商务对话[五篇]

英语商务对话[五篇]第一篇:英语商务对话A: Stone Corp.Hi, Mary speaking.隐四通公司, 您好,我是Mary。

B: Hello, I’d like to speak to Mr.Hunter, please.你好,我想找Hunter先生。

A: May I ask who is calling, please? 请问您是哪位?B: My name is Herbert Wood of IBM Computer Company.我是IBM电脑公司的Herbert Wood.A: Thank you, Mr.Wood.One moment, please…(into PBX)Mr.Hunter, Mr.Wood of IBM Computer Company is on the line.谢谢,Wood先生,请稍等。

(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。

C: Can you find out what he wants? 你可以问他有什么事吗?A: Yes, Mr.Hunter.(to caller)Im sorry to have kept you waiting, Mr.Wood.Mr.Hunter is rather busy right now and would like to know what you wish to speak to him about.好的,Hunter先生。

(对来电者说)对不起Wood先生,让您久等了。

Hunter先生现在非常忙,他想知道你有什么事对他说。

B: Yes, I want to buy some computer software and talk about developing some other software.I don’t know whether he is interested in that or not? 是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。

新商务英语对话范文三人优选6篇

新商务英语对话范文三人优选6篇

商务英语对话范文三人优选6篇5商务英语对话范文三人第一篇场景一:见面问好。

Caroline: Nice to meet you, Cindy. I’m Caroline, HRD of the company. Please have a seat.Caroline: 很高兴认识你Cindy。

我是人力资源总监Caroline,请坐。

Cindy: Nice to meet you, Ms. Caroline.Cindy: 你好Caroline女士。

场景二:测试应聘者对公司的了解程度。

Caroline: From reviewing your resume, I can see that you performed excellently in I want to know is why you think you’re right for this job.Caroline: 从你的简历,我可以看出你在校时很优秀。

我想知道为什么你认为你适合这份工作。

Cindy: I am always interested in news coming from your industry, and I’m deeply impressedby your company’s sales performance. To have risen 200-percent in the domestic market overjust the past threeyears is an incredible feat. I also admire and agree with the values that the company has adopted. I find that my personal goals and ideasabout business operations fit perfectly with the companys goals and mission statement.Cindy: 我一直关注你们行业的新闻,公司在过去三年里中国市场的业绩增长了两倍,这给我留下了很深的印象。

商务英语口语情景对话大全

商务英语口语情景对话大全

英语面试自我介绍A类:B: May I come in我可以进来吗A:Yes, please.请进。

B:How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好,先生。

我叫xxx,我是应邀来贵公司面试的。

A:Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的,谢谢你过来。

请坐,我叫xxxx,是经理助理。

B:Nice to see you,.非常高兴见到你,吴先生。

A:Nice to meet you, too. Tell me about yourself and your past experience. 我也很高兴见到你。

说说你自己和你过去的经历吧。

B:I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environments.我已经做执行秘书6年了。

开始是为一家贸易公司工作.现在是一家信托公司。

我和同事、客户、行政管理员以及老板相处得非常好。

我能应付挑战,而且在高压力环境中也能工作很出色。

A:So why did you choose our companyB:As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned.A:Sometimes we are very busy and need to work overtime. How do you feel about that有时候我们工作很忙。

商务英语口语对话场景20篇

商务英语口语对话场景20篇

商务英语口语对话场景20篇1. Making a Business IntroductionA: Good morning, my name is [Your Name] from [Your Company].B: Hello, I'm [Their Name] from [Their Company]. Nice to meet you.2. Discussing a Business ProjectA: Have you had a chance to review the project proposal?B: Yes, I've looked it over. I have a few questions though.3. Negotiating a DealA: We are interested in your proposal but we would like to discuss the terms further.B: I understand. Let's work together to find a mutually beneficial agreement.4. Arranging a MeetingA: Are you available next week for a meeting to discuss the project details?B: Yes, I can meet on Tuesday afternoon. What time works for you?5. Making a Sales PitchA: Our new product offers many benefits for your company. Would you like to hear more?B: Yes, I'm interested. Please tell me more about the product features.6. Dealing with a Customer ComplaintA: I'm sorry to hear that you are not satisfied with our service. How can we resolve this issue?B: I think there was a misunderstanding. Let's discuss how we can improve.7. Discussing Payment TermsA: When can we expect to receive the payment for the invoice?B: I will process the payment by the end of the week.8. Providing Customer SupportA: How can I assist you with your inquiry today?B: I'm having trouble with the product, can you help me troubleshoot?9. Following up on a MeetingA: Thank you for meeting with us last week. Do you have any further questions or concerns?B: It was a productive meeting. I will let you know if I need any more information.10. Discussing a Business PartnershipA: We are interested in exploring a potential partnership with your company.B: That sounds like a great opportunity. Let's discuss the details further.11. Planning a Business TripA: I need to travel to [Destination] for a business meeting. Can you help me arrange the travel details?B: Of course, I will book your flights and accommodation.12. Conducting a Performance ReviewA: Let's discuss your progress on the project and any areas for improvement.B: I appreciate your feedback. I will work on addressing the areas you mentioned.13. Handling a Difficult ClientA: I understand your concerns. Let's find a solution that meets your needs and our capabilities.B: I appreciate your willingness to work with us on this issue.14. Discussing a Marketing StrategyA: Our new marketing campaign aims to increase brand awareness. What are your thoughts on the strategy?B: I think the strategy is promising. Let's work on implementing it effectively.15. Resolving a ConflictA: It seems there was a misunderstanding. Let's clarify the situation and find a resolution.B: I agree. Let's work together to resolve the conflict and moveforward.16. Providing FeedbackA: I have some feedback on your presentation. Would you like to hear it?B: Yes, I value your input. Please share your feedback with me.17. Discussing a Product LaunchA: Our new product launch is scheduled for next month. Are you prepared for the launch?B: Yes, we are ready. Let's ensure all the necessary preparations are in place.18. Delegating TasksA: I need your assistance in preparing the report for the upcoming meeting. Can you take care of it?B: Yes, I will work on the report and ensure it's ready on time.19. Handling a Delay in DeliveryA: I apologize for the delay in delivery. How can we make it up to you?B: I understand, but we need the products as soon as possible. Can you expedite the delivery?20. Discussing a Strategic PlanA: Our strategic plan for the next quarter is focused on expanding our market reach. What are your thoughts on the plan?B: I think the plan is well-thought-out. Let's work together to ensure its successful implementation.。

初级商务英语口语对话【最新9篇】

初级商务英语口语对话【最新9篇】

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文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作资料、求职资料、报告大全、方案大全、合同协议、条据文书、教学资料、教案设计、作文大全、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!In addition, this shop provides you with various types of classic model essays, such as work materials, job search materials, report encyclopedia, scheme encyclopedia, contract agreements, documents, teaching materials, teaching plan design, composition encyclopedia, other model essays, etc. if you want to understand different model essay formats and writing methods, please pay attention!初级商务英语口语对话【最新9篇】商务英语口语是指在商务场景下进行的英语口语交流,包括商务会议、商务谈判、商务招待等多种场景。

商务英语口语情景对话100篇(前30篇)

商务英语口语情景对话100篇(前30篇)

商务情景对话(共30篇)Table of contents 目录1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 CoWorkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Communi zations商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Defivefing Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VSSoft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁1 Faxes传真Dialogue oneM: Can you have the briefs from the Anderson firms lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F: Getting those Andersons briefs has been harder than you can imagine. I have to try to contact their lawyer many times, but every time I call h is secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.F: What if I can't speak to him directly?M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martin’s office.F: How do I find Martin’s fax number? Is he in your rollerdesk?M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.F: Ok, I'll get on it first thing.M: Be sure you do, I need those briefs ASAPDialogue twoM:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last night.F:Evething came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them to refax.M:Yeah,you're going to have to call them and get them to being refax,these copies are so dark,I can't make out meaning of the words.F:What about that one?M:This one?This one is so light and I can neither read it,how can I being?F:You know I think the fax machine is out of toner,I can change the toner condition,that should solve the problem.M:Yes,but this would have to refax it well,and look there's about 3 pages missing,it looks like the fax machine eight-half my important faxes,and ones are made throwed are so blurred or too light and unreadable.F:I guess the fax machine is out of paper too,don't worry,I'll have someone look at it this afternoon,and the meantime,I'll have your documents refaxed to our other fax machine.2 Telephone Calls电话Dialogue 1A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?B:This is Bill Burton from Milford Insurance,I'm calling to regards to our meeting next Tuesday.A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.B:No problem.A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.Would you like to leave a message for her?B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.A:I'm sorry,I didn't quite catch that,could you please repeat the number?B:No problem,my office number is 635-8799,Tell her to ask for extension 31.A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?B:Yes,and I represent Milford Insurance.A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.B:Thank you very much.Dialogue2A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?B:I'd like to speak to someone about reservations.A:I can help you with that.what date would you like to make a reservation for?B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?B:When do you expect him back in?A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235.A:Could you please spell your last name for me?B:Sure.It's D-A-R-C-Y.A:Okay.Mr Darcy,and your phone number is 660-843-3233?B:That's 3235.A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.3. Making Telephone Appointments电话预约Dialogue oneM:Hello,Here Berton speaking,what can I do for you?F:Hello,Mr Berton,this is Jenny Jenkins of bradford and sons returning your call,I’m sorry you missed me when you called my office this morning,my sacretary said you called concerning our meeting next Tuesday?M:Yes Ms Jenkins,thank you for returning my call,I’m glad to finally get hold of you.F:I want to let you know I would not be able to make a meeting next Tuesday,I would be another town that day,is there any possibility we can move the meeting to Monday?M:I’m afraid I completely booked on Monday,what it would be Possible to postpone until you return?F:Oh,dear,I was carrying on taking care of our meeting before I leave,but I suppose I can shut off somethings,yes,we can arrange something,I will back Thursday morning,what about Thursday afternoon,would that work for you?M:That should be fine,shall we say about two o’clock?F:Perfect,I look forward to seeing you at two o’clock next Thursday afternoon,if you need to change the time,pls feel free to call me on myself phone.M:Thanks Burdon,I’ll see you on Thursday.Dialogue twoF:HelloM:Hello,is Doras available?F:This is Doras,who is calling please?M:Hi,Doras,this is Mike calling from parker’s dentistry,I’m calling to confirm your appointment for tomorrow morning at area with doctor parker.F:Oh,I almost forgot,thank you for calling to remind me,actually,I do need to change the time of my appointmentI have a schedule conflict,and I can’t make it that early.M:If I put you in that later sport,would that work out?F:It would have to be after lunch,do you have anything available about 2 o’clock?M:Sorry,the only opening we have after lunch is 1:15,but I might be able to work until at 4:00,would that be a better time?F:That’s all right。

商务英语公司常用对话

商务英语公司常用对话

商务英语公司常用对话场景1:初次见面(Introducing new people)A: Tom, this is Mary Bobbins. Shes just come over from sales.B: Its nice to meet you! Guess well be working together. A: Yes, shell be working closely with you on the marketing end of things.B: Good. Well, welcome aboard, Ms, Robbins.场景2:关于口音(Asking about an accent)A: You have an unusual accent, Mr. Robbins. Where are you from originally? If you dont mind me asking.B: Not at all. I was born in Madrid, but I came to the States when I was a teenager.A; I guess that must be what Im hearing, I really couldnt place it. Do you go back to Madrid often?B: No, I havent been back for more than ten years.场景3:谈论新老板(Discussing a new manager)A: Have you met the new manager in customer service?B: No, I havent gotten over there in a few weeks. How is he?A: She. She seems to be doing a pretty good job. Of course, anything would be better than that last guy!B: You said it! I cant believe he lasted as long as he did.场景4:适应期(Trying to get adjusted)A: Hi, how are you?B: Im fine, thanks. Just trying to get adjusted. Its hard to keep track of everything around here.A: Thats for sure. Youre new, too, huh?B: Yeah. I just got here a couple of days ago. How about you?2通知对方来公司面试的英语对话A:Hello, is this Jack Wang?A:你好,是杰克王吗?B:Yes, whos this?B:是的,你是哪位?A:This is Nancy calling from ABC compa⁃ny. I inform you of coming to our compa⁃ny for an interview next Thursday, A.M.ten thirty.A:我是ABC公司的兰希,我通知你下周四上午10点半来我们公司参加面试。

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常用的商务英语情景对话
商务英语情景在商务场合的问候中,正确运用礼仪非常重要,务必使用礼貌用语,比如“请",谢谢”等。

另外还要注意使用正确的头衔和手势,握手是非常普遍的动作,最后微笑也是很重要的。

下面为大家总结一些商务场合必备用语:
见面问候的时候我们必须要做到以下的4点:
1、Introduce yourself with name and title.介绍自己的姓名和头衔。

2、Shake hands.握手。

3、Express happiness to meet the other person.表示很高兴见到对方。

4、Give or accept directions.告诉对方接下来做什么或者接受对方的提议。

在商务场合经常用到的商务英语语句:
Please have a seat.请坐。

Thanks for agreeing to meet with me.谢谢您同意与我会面。

He'll be right with you.他马上就过来。

Can I offer you something to drink?您想喝点什么吗?
My pleasure.这是我应该做的
情景对话:
A: Hello. I'm Mia Conners.您好,我是Mia Conners。

B: Hi Mia. I'm David Sinclair, and this is my partner Gina Evans. (hold out
hand to shake)您好,Mia。

我是David Sinclair,这是我的搭档Gina Evans。

(握手)
A: Nice to meet you Mr. Sinclair and Ms Evans. Thank you for taking the
time to meet with me today.您好,Sinclair先生。

您好,Evans女士。

谢谢你们今天
抽出时间与我会面。

B: It's our pleasure. And please, call us David and Gina. Can I take your
coat?这是我们应该做的。

另外,叫我们David和Gina就可以了。

需要我帮您拿外套吗? A: Thank you.谢谢。

B: No problem. Please take a seat and we'll be right with you.没事。

请稍坐片刻,我们马上就过来。

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