职场商务英语口语:电话交流

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商务电话交谈礼貌口语

商务电话交谈礼貌口语

商务电话交谈礼貌口语下面是小编给大家分享的商务电话交谈礼貌口语,一起来看看吧。

1. it's nothing important. 没什么重要事。

2. it's nothing urgent. thank you, good-bye. 没什么要紧事,谢谢您,再见。

3. i'll call her again. 我会再打给她。

4. i'll call back later. 我稍后会再打来。

5. please ask miss chen to call me back. 请陈小姐给我回电话。

6. could you tell her to call carol as soon as possible? 能不能请她尽快打电话给卡洛?7. ask her to call carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。

8. can i leave a message? 我可以留言吗?9. please have her return my call.请她回电话给我。

10. could you ask him to to call me back? 可以请他给我回电话吗?11. please tell her carol called. 请告诉她卡洛找她。

12. let me call back later again. thank you. 我稍后再打电话来。

谢谢你。

13. please tell him to phone 2233-4455. 请他给2233-4455回电话。

下面列举的是议价时可能用到的句子:how much is this?how much will that be?how much are these altogether?i think this is too expensive.that's little too much for me. could you make it less for me?i can't afford it. this is too much.this is not a reasonable price.i don't have this much cash on me. will you make it little cheap?what's the regular price? do i get discount on this?tell me what's the best price you can do for me?if i pay you cash, will you give me some discount?i'd buy this if you can make it a little less expensive.i'd buy it if you reduce the price a little.may i have a discount on this?will you give me a discount?can i have a discount?would you give me a discount if i buy three of these?i've come all the way from china; please give me a better price.。

电话英语交谈口语附字幕:商务电话

电话英语交谈口语附字幕:商务电话

电话英语交谈口语附字幕:商务电话[00:00.00]1.May I speak to Mr.Johnson,please?[00:02.34]我请约翰逊先生听电话好吗?[00:04.68]2.Let me talk to Mr.Wang?[00:06.43]我请王先生听电话好吗?[00:08.18]3.Can I speak to Mr.Li?[00:10.02]我请李先生听电话好吗?[00:11.86]4.I would like to talk to Mr.Chen.[00:13.84]我想请陈先生来接电话。

[00:15.83]5.May I speak to your boss?[00:17.76]请你们的老板讲话好吗?[00:19.70]6.Would you connect me with Mr.Liu?[00:21.86]请刘先生来接电话好吗?[00:24.03]7.Is there anyone who can speak English well? [00:26.64]请问有没有人会说英语?[00:29.26]8.Give me someone who can speak English. [00:31.39]请找一位能说英语的人来听电话。

[00:33.52]9.I would like to talk with someone in charge. [00:35.83]我想请你们负责人讲话。

[00:38.14]10.I would like to talk to your chief.[00:40.31]我想请你的主管讲话。

[00:42.48]11.When is he expected to be back?[00:44.67]他什么时候会回来?[00:46.86]12.When will he come back?[00:48.88]他什么时候回来?[00:50.89]13.Do you know when he will be back?[00:53.26]你知道他什么时候回来吗?[00:55.64]14.Can you tell me what time Mr.Liu will be back?[00:58.49]你能告诉我刘先生什么时候会回来吗?[01:01.34]1.This is Mr.Chen speaking,Tai_Feng,Trading Company.[01:04.30]我是台丰贸易公司的陈先生。

商务英语口语打电话对话

商务英语口语打电话对话

商务英语口语打电话对话这是CN人才网小编整理的商务英语口语打电话对话,欢迎浏览。

Making a phone calluseful sentences1.Hello,is that Jane speaking?2.This is Tom.who's that?3.Who's calling? Who is speaking? May I have your name?4.Pardon? May I beg your pardon?5.Hold on, please!6.Please go ahead.7.Please put it through.8.Can you repeat your phone number?9.Sorry,but she's out.10.May I take your message?11.Would you like to leave a message?12.May I have you mobile number?13.He's on the another line now.14.His line is busy.15.I am occupied. I have no time. I'm not available.16.Her line is free. Her line is through17.Her line is broken. Her line is dead. Her line is out of order.18.The line is busy.Fashion conversationConversation 1A:Hello.B:This is Sofy,may I speak to Lamley?A:This is Lamley.B:Hello,Lamley.Are you free tomorrow?A:Yes.B:Would you like to go to an activation with me?A:I'd like to.see you tomorrow.B:See you.Conversation 2A:Hello,is Mr Ofer thereB:Sorry,madam.I afriad you have a wrong number.we don't have Mr Ofer here.A:I want 64204223,is that right?B:No, you give a wrong number.A:oh,I'm sorry to bother you.B:That's all right.Conversation 3A:Gongshan Development Co.,Ltd.may I help you?B:I'd like to speak your export manager,please.A:May I ask who's calling?B:This is Mrs Wang,from @ @.A:I'm sorry Mrs wang,but Mrs Fu is not in at the moment.B:When will he come back,do you know?A:As suppose you reback at 10:30?B:May I leave message?A:Of course.B:Please ask him to give me a call as soon as he return .he has my number.A:Ok,Mrs wang.I'll do that.B:thank you.goodbye.Conversation 4A:Operator,I want to make a correct oversea phone call to Beijing.B:Who would you like to talk to ?A:Rachel JahonB:What is phone number?A:The code is 880 ,the area code is 010 , and the local number is 88245784B:Your name,please.A:Monicole Tan.B:hold on ,please.A:Ok,thank you.B:Her line is through now,please go ahead.Conversation 5A:I'm going to the fair now.if any one looks for me. ask them to call the fair.B:What is the telephone number?A:88267894,extension to 208B:When will you reach there?A:About 10:00.another thing is that I want an appointment with the customer atChanxing hotel at 3:30 this afternoon.please help me phone the customer so wecan confirm now.B:What is the customer's name,and what is his room number?A:You can check them from the fax yesterday.B:Ok,I'll phone the customer right away.Do you want to pick him up at ouroffice?A:No,I'll discuss the business with him at hotel.Conversation 6A:May I speak to Mr Green,please?B:Just a moment,please.I'm sorry,but his line is busy at the moment.Would youplease hold on?A:How long will I take?B:Sorry,but I'm not sure about it.A:I'm calling one distance,so please ask him to as soon as gets off thephone.I'm Lucy.B:I'll have him call you back.does he have your phone number?A:I think so.B:When should he try to reach you?A:Any time before 6:00.B:Ok.I'll let him call you later.A:Thank you.B:You are welcome.Conversation 7A:United trading company,good afternoon.B:Good afternoon.may I speak to Mr Green,please?A:May I ask who's calling?B:This is Mrs Jahon from international textileA:Just a minute,Mrs Jahon.A:Mr Green,Mrs Jahon from international textile wants to speak to you.C:Put it through ,please.C:Hello,Mr Green speaking.B:Good afernoon,Mr Green.I'm calling about the dress agreement you send meConversation 8A:Marketing manage office,can I help you?B:Mr Green,please.A:Sorry,he's out.B:What time you suspect back them?A:Sorry,I am not sure,can I take a message?B:No,thanks.I'll call back later.A:That's fine.please call again later.B:Ok,thank you.Goodbye.Conversation 9A:Is Mr Li there,please?B:Sorry,I can't hear you,would you please speak a little loud?A:I said is Mr Li there?B:Mr Green,the line is bad.Don't hand up,please.I'll have a call chance toanother line.。

商务英语的电话礼仪

商务英语的电话礼仪

商务英语的电话礼仪商务英语的电话礼仪商务英语电话礼仪【1】1.呼叫方和接线员常用电话英语口语A.确认身份TAB Corporation. Can I help you?TAB Corporation. How may I help you?Hotel International. May I help you?J&C Consultancy. What can I do for you?This is Paul Smith speaking.Hello, this is Paul Smith from Shipping International.Hello, this is James Lee calling from BHI in New York.Hello, this is Wang Ping calling from Singapore.B.转接电话用语May I speak to Mr. Brown?I’d like to sp eak to John Martin, please.Could I speak to John Martin, please?Could you put me through to the sales department?Could you tell me the number of the sales department?I’ll put you through.I’m putting you through.I’m connecting you now.The number of the sales department is 334. Shall l connect for you?2.呼叫方和被呼叫方常用电话英语口语A.接电话及说明原因Hello, this is Jane speaking. May I help you?Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.Who’s calling, please?James speaking.Hello, this is John Lee. It’s concerning the July order.Hello, this is Jack Robinson from HBI. I’m phoning /calling about the July order.Hello, this is Peter Anderson. I’m returning your call.Hello, James. This is Peter. Mike asked me to call you about…B.确认信息There are two things I want to mention.Can I just make sure I’ve got this point?You mean the first thing I have to do is ship the goods in July. Is that right?So, we will meet on Monday, 9 o’clock in the morning. Is that right?C.如何结束电话沟通Thanks for calling.Thanks for calling back.Thank you for the information.I look forward to seeing you soon.I look forward to meeting you.I’m looking forward to our next meeting.Have a good weekend/journey/holiday.Talk to you later.3.电话留言常用电话英语口语May I take a message for you?Would you like to leave a message?Could I ask who’s calling, please?Could you give me your phone number, please?Could you say that again/ repeat that?Could you speak a little more slowly, please?I’ll give her the message as soon as she’s back.I’ll ask him to call you first thing tomorrow.I will ask her to call you back as soon as she is free.4. 打错电话及其他常用电话英语口语I’m afraid you’ve dialed the wrong number.I’m afraid you’ve got the wrong number.The line is engaged/in use/busy.You’re w anted on the phone.He hung up on me.商务英语电话礼仪【2】1、A Longer Message 记录较长的留言2、G:I'm trying to reach Mr.White in Room 3301, but there's no answer.Could I leave a message for him?旅客:我想和3301房间的 White先生通电话,但是没有人接,我能给他留言吗?3、R:Certainly.The message is for...? 接待员:当然可以。

实用商务电话英语口语表达

实用商务电话英语口语表达

实用商务电话英语口语表达学习商务英语,实用的商务常用电话英语口语都有哪些呢?下面店铺为大家带来实用商务电话英语口语表达,欢迎大家学习!实用商务电话英语表达1:1. ABC corporation. May I help you?ABC 公司, 我能帮你什么吗?这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字"ABC corporation", 然后再说, "May I help you?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?), 因为这样的问法表示我‘该'怎么帮你, 而非我‘需不需要'帮你? 但基本上 "May I help you?" 跟 "How can I help you?" 都很常见就是了.不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, if you know your party's last name or extension, press 1. If you want to receive information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line." (感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断.2. And you are?你是?如果人家打电话来是要找你的上司, "May I talk to your manager?" (我能不能跟你们经理讲话?) 这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁. 最客气的问法是, "Whom I am speaking with?" 或是 "Whom am I talking to?" (我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, "And you are?" (你是?) 如果人家这样问我, 我就可以答, "This is Benlin."像是 "And you are?" 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用. 其实真的不用怕. 越简单的句子老美越听得懂. 而且事实上 "And you are?" 这句话还有许多适用的场合, 例如在公司的接待处 (reception). 来访的客人如果说, "I'm looking for Mr. Wolf." (我要找伍夫先生) 接待小姐就可以反问他, "And you are?" (你是?) 所以像这种简单又好用的句子大家一定要记起来喔!3. I'll put her on the phone. Just a second.我会请她听电话, 请等一下.Put someone on the phone 这个片语就是说请某人听电话. 例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, "Could you please just put her on the phone?" (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, "Ok. I'll put her on the phone. Just a second." (好, 我会请她听电话, 请稍等一下.)上面讲的 put someone on the phone, 指的多半是只有一只电话时o; transfer 或是redirect. 会比较恰当. 例如同样的情况你可以说, "I'm transferring your call." 或是 "I'm redirecting your call." (我帮你转接到分机给她.) 如果是接线生转接的话, 他们有时就只简单地说, "One moment, please." 或是, "OK. I'll put you through."4. Would you mind holding for one minute?你介不介意稍微等一分钟啊?在美国如果有机会打电话给客户服务 (Customer Service)部门, 如果没意外的话都会听到以下的电话录音, "All of our representatives are currently busy serving their customers. Your call will be answered in approximate 5 minutes" (我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, "Please continue to hold, your call is very important to us." (请继续等候, 你的来电对我们非常重要). 所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的. 所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, "Hold on", 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的.如果万不得已一定要请他稍候, 我们要客气一点地说, "Would you mind holding for one minute?" 所以记得要给对方一个明确的时间, 例如 one second 或是 five minutes 不要让对方无止境地等下去. 但是如果一分钟到了你还没忙完, 则最好再说一次, "Sorry, I am still on the phone. Could you hold for another minute?" (对不起, 我还在讲电话, 能不能再请你稍候一分钟.)5. He's out for lunch. Would you like to try again an hour later?他出去吃午餐了, 你要不要一小时后再打来?受到中文的影响, 许多人要讲某人‘出去'吃午餐了常会说成, "He went out for lunch." 其实这个 went 是多余的, 通常老美只讲 be out for something 就行了. 如果要再简化一点, 单说, "He is on lunch." 或是 "He is on (lunch) break." (他正在休息时间.) 这样子也可以.如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法. 例如你可以建议别人, "Why don't you call back in 30 minutes?" (你何不 30 分钟后再打来呢?) 第二种选择就是请对方留言, 客气一点的讲法是, "May I take your message?" 或是 "Would you like to leave a message?" (你想留言吗?)。

商务电话礼仪英语对话

商务电话礼仪英语对话

商务电话礼仪英语对话商务电话礼仪英语对话商务电话礼仪英语对话【1】A: Hello, are you Mr. Black? B: Yes, I am.A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welcome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later. B: OK.(10 minutes to the Galaxy Hotel)A: Mr. Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK?B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow mor ning, then I ‘ll take you to visit our company. B: OK.A: see you tomorrow. B: see you . (The next morning) A: Good morning, Mr. Black. B: Good morning, Amy.A: Mr. Black, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together . B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales SoutheastAsia souvenirs; We have 282 staffs in total Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Verycomplete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company. A: Well, thank you.A: Mr. Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ?B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity .(They both went to the Convention and Exhibition Center) A: Nanning is the Green City of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there And many Southeast Asian countries and various industry companies will exhibit at Nanni ng ,It’s a tremendous business opportunities for Nanning.B: Yes, In recent years, Nanning is developing rapidly, especially rely on ASEAN Expo, Nanning have a lot of business opportunities,It’s can drive the economic development of Guangxi Develop fast so we want to establish the long-term cooperative relationship with your company. A: I believe you are right . (They smile, the end of the tour.) (Two at the airport)B: Amy , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in the United States. B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again. B: Goodbye. A: Goodbye.商务电话礼仪英语对话【2】(A:Jan Wise B:Receiver)A:Hello.Can I speak to Mr.Clark?B:May I have your name,Please?A:This is Jan Wise speaking.B:Hold on,please…I'm sorry,but he's on another line now.Would you care to hold?A:Well,I need to leave in a ninute.Could you take a message,Please?B:Gertainly.A:It's a little complicated… I'm Mr.Clark's former classmate.B:OK.A:I was supposed to meet Mr.Clark for lunch at 12∶30 at Ernierestaurant with a friend of us,Miss White…B:Ernie…Miss White——OK…A:But Miss White's flight arrived late,and I need to pick her upat the airport now…B:Airport——OK…A:So please tell him that the time is changed to 1∶00…B:One o'clock…A:And I hear that Miss White likes to eat Chinese food recently,so I want to meet at Beijing restaurant instead of Ernie's. Bythe way,please tell him not to book the table,I have done it al-ready.B:Beijing restaurant… Chinese food——OK,Miss Wise,I'll givehim the message.Anything else?A:That's all.Thank you for trouble taken.Good-bye.B:Good-bye关于打电话英语表达方式2(A:Jim Brown B:Receiver)A:Hello.This is Jim Brown of the Export Department.MayIspeak to Mr.Wang?B:I'm sorry,but he is out of the office right now.A:When will he be back?B:He should be back at any moment.A:I wonder if you could give Mr.Wang a message for me?B:Yes,certainly.Just a minute.I'll get a pen.(Pause)OKay,please carry on.A:There will be a very urgent meeting at three o'clock and Iwould like Mr.Wang to attend it.B:OKay,an urgent meeting…three o'clock…May I ask whatit's regarding?A:Yes.It's regarding the foreign exchange market and our salesstrategy this year.B:Shall I tell Mr.Wang to prepare any material?商务电话礼仪英语对话【3】S: Good morning, Welcome to Cafe Plus, Sir/Madam. What would you like to have?早上好,欢迎光临尚苑西餐厅。

商务英语电话沟通用语及电话沟通场景演练

商务英语电话沟通用语及电话沟通场景演练

商务英语电话沟通用语及电话沟通场景演练商务英语电话沟通用语及电话沟通场景演练导语:对于从事外贸商务行业的白领们来说,商务英语电话沟通是日常工作中必不可少的一个环节。

如何才能提高自己商务英语电话沟通用语的使用熟练程度。

今天小编就为大家整理了一些商务英语电话沟通场景演练中的常用语和对话,供大家学习。

商务英语电话说您好在接电话的.时候,可以先向对方表示问候,比如Hello、Good morning.、Good afternoon等问候语。

然后自报家门,让致电的人了解自己在和谁打电话。

常用语有:1、Mediacom Entertainment, may I help you?通信娱乐,有什么可以为您效劳的吗?2、Hello, Margaret Jameson. MayI help you?您好,我是Margaret Jameson。

有什么可以为您效劳的吗?3、Good morning. This is CT Company. May I help you?早安。

这里是CT易公司。

我能效劳吗?商务英语电话说再见在结束和对方的的电话的时候,一定要对对方的来电表示是感谢,并期望对方再次来电。

在这要注意,一定要等对方挂电话之后才能挂电话,表示对对方的尊敬。

1、Thank you for calling. I’m always glad to hear from you.谢谢你来电。

我很高兴随时接到你的电话。

2、It was kind of you to call me. Call me again any time.感谢你打给我。

请随时再打电话给我。

3、Let’s keep in touch, good-bye.让我们保持联络,再见。

4、A: Thanks for your help.B: It's my pleasure. Please don't hesitate to call again if I can be of any assistance. Thank you. Good bye.A:非常感谢您的帮助。

商务英语电话对话范文

商务英语电话对话范文

商务英语电话对话范文商务合作时,用英语来与客户进行对话,有什么范本吗?下面是给大家整理的商务英语电话对话范文,供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A:您好,感谢您致电布拉德福家庭公司。

我是特蕾西,有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B:你好,我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A:稍等,我去看看她是否在办公室。

请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A:谢谢你,伯顿先生。

请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem.B:没问题。

A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A:非常抱歉,詹金思小姐现在不在办公室。

商务打电话英语口语

商务打电话英语口语

商务打电话英语口语(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。

文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作总结、策划方案、规章制度、演讲致辞、合同协议、条据书信、应急预案、教学资料、作文大全、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays, such as work summaries, planning plans, rules and regulations, speeches, contract agreements, policy letters, emergency plans, teaching materials, complete essays, and other sample essays. If you want to learn about different sample formats and writing methods, please pay attention!商务打电话英语口语商务打电话英语口语(精选140句)商务英语专业主要属于文学中外国语言文学类专业,在外国语言文学类中主要都是各种语言类专业,比如说日语、法语、西班牙语等专业。

商务师外贸英语:电话常用英语口语

商务师外贸英语:电话常用英语口语

商务师外贸英语:电话常用英语口语1.I’ve really got to go,I’ll get back to you when I get the office.我真的得走了,我进办公室再打给你。

2.Sorry,I must end the conversation. There’s someone on the other line.抱歉,我不能再说了。

有人在另一在线。

3.Sorry,I’ve got to hang up. My wife’s waiting for me.抱歉,我得挂电话了。

我老婆在等我。

4.I think I’d better let you go. I’ll talk to you later.我想我应该让你去忙了,我晚点再打给你。

5.I have to get back to work. I’ll call you later tonight.我要回去工作了。

我今晚再打给你。

6.Shall we continue this later?I’ve got a call waiting.我们可不可以晚一点再继续谈?我有插播。

7.It’s kind of late. Why don’t we talk about it tomorrow?有点晚了。

我们何不明天再谈呢?8.I’ve got to meet a client right now. Can we talk later?我现在要去见一个客户。

我们可以晚一点再谈吗?9.I won’t keep you any longer.我不耽误你时间了。

10.Sorry,it’s getting late. Can you call again tomorrow morning?抱歉,时候不早了。

你可不可以明天早上再打来?。

商务回电话技巧英语对话

商务回电话技巧英语对话

商务回电话技巧英语对话
这是小编整理的商务回电话技巧英语对话,快来看看吧。

Returning a Call
Bob: Good morning, this is Bob.
早上好,我是Bob.
Jack: Hi, Bob, this is Jack Miles returning your call.
你好,Bob, 我是Jack Miles, 给你回电话.
Bob: Hi, Jack. Thanks for getting back to me.
你好,Jack.谢谢你给我回电话.
Jack: How can I help you?
你有什么事?
Bob: Listen, I need to discuss that mergers deal we met about last week.Unfortunately, I am about to go into a meeting. Can I call you back later?
我要和你讨论我们上周谈过的合并案.可是我要开一个会.我能过会儿打给你吗?
Jack: Sure, no problem. I will be in the office for another hour or so.
没问题,我还会在办公室呆一小时左右.
get back to someone 给某人回电话
mergers deal 合并案。

商务英语口语:电话沟通

商务英语口语:电话沟通

商务英语口语:电话沟通作为一个商务人士,日常的口语交流是必备的工具之一,因为我们面对的大多数是都是外国人,所以这是必须的要会使用的工具哟,那么关于电话沟通的表达该怎么该怎么说?以下是小编给大家整理的关于电话沟通的商务英语口语,希望可以帮到大家1、她现在不在。

A:May I speak to Miss. Chen?可以跟陈小姐讲话吗?B:She is not in right now. she went to the gym with her friends.她现在不在,她和她的朋友去健身房了。

She is out for lunch right now.她现在外出吃午饭了。

When is a good time to catch him?什么时候可以找到他?I'm not sure when he'll be back.我不知道他何时会回来。

2、她现在没空接电话。

2、她现在没空接电话。

A: I'm trying to catch Mary, please.我想与玛丽联络。

B: She is not available at the moment.她现在没空接电话。

She is not available at the moment. She is busy now.现在没空接电话。

She is not able to take your call at the moment.正在忙。

He is busy with someone right now.她正在忙。

3、不在,他出去吃午饭了。

她现在没办法接你的电话。

A: Is Bob in?他现在正忙着会客。

B: No, he's out for lunch. May I take a message?3、不在,他出去吃午饭了。

Is there anything I can do for you?鲍勃在吗?I'm sorry, he is busy at the moment.不在,他出去吃午饭了。

商务电话技巧英语对话

商务电话技巧英语对话

商务电话技巧英语对话Inquiry 查询Brian:Is this the Law Firm of A & B ?请问是A&B律师事物所吗?Operator:Yes,sir.how can I help you ?是的,先生.您找谁?Brian:I need to speak to an attorney regarding filing corporate govemance.我要找一位专长报告上市公司管理方面的律师.Operator:You would need to speak to Ms.Stevens.您可以找Stevens女士.Brian:Is she available?Operator:One moment,please,and I will connect your call.请稍等,我给您转接.Receptionist: Star Flooring, how may I direct your call?Star地板材料公司。

您找谁?Mr. Lee: I'd like to speak to someone in the Purchasing Department.我找采购部的人。

Receptionist: Hold, please.请稍等。

Miss Philips: Purchasing, this is Amy Philips. May I help you?我是采购部的 Amy Philips。

请问您有什么事儿?Mr. Lee: Yes, this is Mr. Lee of Widgets Manufacturing. I'm calling to let you know about our new line of ceramic tile.Miss Philips: I'm sorry. You'll want to to speak to Betty King about that. She's out of the office until next week. May I ask her to call you?Mr. Lee: No, thanks. I'll try back next week.不用,谢谢。

关于电话沟通的务英语口语

关于电话沟通的务英语口语

关于电话沟通的务英语口语关于电话沟通的务英语口语作为一个商务人士,日常的口语沟通是必备的工具之一,由于我们面对的大多数是都是外国人,所以这是必需的要会使用的工具哟,那么关于电话沟通的表达该怎么该怎么说?以下是我给大家整理的关于电话沟通的务英语口语,盼望可以帮到大家Im trying to catch Marry.查找某人现在不在Im sorry, but she is with someone right now.替接电话打错电话留言Who? I can,t hear you well.听不清挂电话Long Distance. What can I do for you?长途电话听不太清晰电话转接Dr. Lees office.接电话电话邀请电话预约电话求助Im trying to catch Mary.我想与玛丽联络。

Im sorry, but she is with someone right now. 愧疚,她正在会客。

Who? I cant hear you well.哪一位?我听不太清晰。

Long Distance. What can I do for you?长途电话台,能为您效劳吗。

Dr. Lees office.李医生诊所。

You can speak thisShe is not in right now.她现在不在。

She is not available at the moment.她现在没空接电话。

No, hes out for lunch.不在,他出去吃午饭了。

There is no one here by that name.这里没有叫那个名字的人。

May I take a message for you?我可以替你转告吗?May I leave her a message then?那我可以留话给她吗?Id better go now.我要挂电话了。

Would you talk a little higher?可以大声点吗?Can you hear me?你听得到我说话吗?Operator, I want to make a person-to-person call to Zheng Jun in Zhengzhou. 接线员,我要打一个私人电话给郑州市的郑军。

新商务英语电话对话范文(优选八篇)

新商务英语电话对话范文(优选八篇)

商务英语电话对话范文(优选八篇)5商务英语电话对话范文(篇一)Dear Sir: Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .Sincerely商务英语电话对话范文(篇二)Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly商务英语电话对话范文(篇三)Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market hereleaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discountoffered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly商务英语电话对话范文(篇四)Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technicalinformation on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.商务英语电话对话范文(篇五)Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)People are a key factor in your own and your business' success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."The SolutionMost behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, andchances are, sooner or later, you'll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.The BasicsThe most important thing to remember is to be courteous andthoughtful to the people around you, regardless of the situation. Consider other people's feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. Youcan't go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when you're in a hard-nosed business meeting!)This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave sothat you would not mind your spouse, kids, or grandparents watching you, you're probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much "airtime" in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.The following are guidelines and tips that we've found helpful for dealing with people in general, in work environments, and in social situations.It's About PeopleTalk and visit with people. Don't differentiate by position or standing within the company. Secretaries and janitorial staffactually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (you'll probably be surprised!) and make it a point to meet them and show your appreciation.Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When you're visiting another site, lingerover a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.Keep notes on people. There are several "contact management" software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a "people database" with names, addresses, phone numbers, birthdays, spouse and children's' names; whatever depth of information is appropriate for your situation.It's a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will!商务英语电话对话范文(篇六)Good morning. It's a pleasure for me to be here in front of you to present myself. My name is Jennifer Wong, and I am a candidate for the position of Overseas Sales background and work experience are tailor-made for this position. I studied marketing as an undergrad here in Taiwan, and in 1995, I received my MBA from the School of Business, University of Texas. For five years, I have utilized my skills and knowledge as the Assistant Director of Exports for Magic Kitchen Appliances is a forward-looking company. I am aware that you are expanding into new markets, particularly in the . Thus you are going to need aggressive, take-charge sales representatives.At Magic Kitchen, during my five years there, we expanded our . market share by 25%. This is just one example of my ability to go out there and sell position with your company would be both a learning experience and a great opportunity. I look forward to becoming part of the Action team. Thank you.商务英语电话对话范文(篇七)Look at the letter below. Rewrite it as an individual letter to a customer - which would certainly be necessary if the customer had ordered ten items at this price and not just one.The first lines are done for you below.Dear Customer:We regret that your order is being returned to you due to thereason(s) checked below. Unfortunately, prices of equipment are constantly changing and these changes are often not reflected in our advertising due to the months between preparing advertising copy and its publication.Shipping and handling are also variable, so please include theproper charges if that is the reason that your order cannot be processed. It is always best to call us when more than one item is requested, to obtain exact shipping costs for your order.From time to time items are discontinued and, though this is beyond our control, we will be happy to suggest products which are suitable. Please give us a call on our inquiry line (304) 739-8723.Thank you for your patience, and we hope to serve you when the problem with your order noted below is corrected.(_) Item requested is no longer available.(_) Item requested is not yet available(_) Invalid credit card number. Please check your card.(_) Insufficient postage and/or handling. Please add $____ for shipping.(*) Price change. The new price is $(_) Other:_________________________________Additional notes: The product has been upgraded - the new version performs better than the original version, which has been discontinued.Begin your letter like this:12 April 19——Dear Mr Stafford,Your order #767 999 for ten CX 99 processorsI am sorry to inform you that we have been unable to process this order and I am returning it to you for your attention.商务英语电话对话范文(篇八)Dear Mr. Sun:We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.Very truly yours.Oscar OlenderExecutive ChairmanAttachment。

经典商务英文电话对话

经典商务英文电话对话

经典商务英文电话对话经典商务英文电话对话经典商务英文电话对话经典商务英文电话对话一A: Good morning. Hudson Textile Company. A:早上好!这里是哈德逊纺织品公司。

B: Good morning. Could I speak to. Mr. White, please B:早上好!请叫怀特先生听电话。

A: Yes. Hold the line, please... Hello, I“m afraid Mr. White is completely snowed under atpresent. He shouldn“t be free until 11 o"clock. Can I take a message A:好的,请稍等……喂,怀特先生现在根本走不开,直到11点才有空。

需要我转告一下吗B: Of course. Could you ask him to call me back It"s about the sample of article No.067. B:当然,请叫他给我回电话,是有关067号货的样品。

A: Yes. What"s your name, please A:可以,请问您贵姓B: This is Aram of Trans-America Clothing. B:我是泛美服装公司的艾拉姆。

A: Mr. Aram. Does he have your number A:艾拉姆先生,他有您的电话吗B: Yes , but I"ll give it to you again. It"s ***-*****. B:知道,但我还是跟你说一下,***-*****。

A: Thank you, Mr. Aram. I"ll give Mr. White the message. A:谢谢,艾拉姆先生,我会转告怀特先生。

商务英语打电话常用口语

商务英语打电话常用口语

商务英语打电话常用口语商务英语打电话常用口语导语:在很多同学学习商务英语或者是练习口语时都普遍反映用英语打电话是最具挑战的一环。

下面小编为您收集整理了商务英语打电话常用口语,希望对您有帮助!商务英语中打电话的技巧1.先自报家门如果你打电话给别人,对方一接电话,你就要报上自己的名字(identify yourself),说:Hello, this is...speaking. 不要等待对方追问你是谁。

接别人打来的电话时,如果对方未报姓名,你可以礼貌地问:Who's calling, please? 假如对方电话中要找的人是你的家人或室友,你也应该问这句话,先让接电话的人知道是谁打来的。

万一你拨通了一个号码,却从对方接听时的口气,发觉你可能拨错电话时,千万不要反问人家:What number is this? 而是要问你拨的号码对不对,例如:Is this 715-0456? 如果对方告诉你拨错了,赶快说:I'm sorry. 然后把电话轻轻挂上。

2. 礼貌先行假如你接到别人拨错的电话,你可以说: I think you have the wrong number. This is 715-0456. 然后把电话轻轻挂上。

不要摔电话!他拨错电话号码很可能是无心的。

3. 要言不繁讲完该讲的'话时,通常由拨电话的先说:Goodbye. 对方可能加一句:Thank you for your calling. 然后双方挂上电话,记住要轻哦。

4.见机行事除非你确知对方是夜猫族,否则不要深夜跟他打电话。

早晨太早打电话也是不礼貌的。

一般说来,打电话最适当的时间是上午九点以后到晚上九点半以前。

5.切勿恋战电话响了六响(six rings)还没有人接,不是对方不在家,就是他不方便接,或甚至不愿意接,最好是把它挂断了。

6.他人为先如果你打电话时预知这通电话不可能三言两语就结素,最好先问对方: Is this a convenient time to talk?(现在讲电话方便吗?)免得对方正有急务待理,或有客人在旁,又须听你长时间电话,造成尴尬场面。

商务英语电话对话范文

商务英语电话对话范文

商务英语电话对话范文商务合作时,用英语来与客户进行对话,有什么范本吗?下面是店铺给大家整理的商务英语电话对话范文,供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A:您好,感谢您致电布拉德福家庭公司。

我是特蕾西,有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B:你好,我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A:稍等,我去看看她是否在办公室。

请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A:谢谢你,伯顿先生。

请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem.B:没问题。

A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A:非常抱歉,詹金思小姐现在不在办公室。

商务英语情景对话电话篇

商务英语情景对话电话篇

商务英语情景对话电话篇
1.Call me back please 请给我回电话
A:Could you have her call me back, please?
B:No problem. I will let her know.
A:你能让她给我回个电话吗?
B:没问题,我会告诉她的。

2. Collect call 对方付费电话
A: I need to make a collect call.
B: Just one second, I will connect you.
A:我得打个对方付费电话。

B:没问题,我给您接。

3.Could you call back later? 您能过会给我打电话吗?
A: I'm in the middle of something. Could you call back later?
B: Sure. I will call you this afternoon.
A:我现在很忙,你能过会给我打电话吗?
B:好的,我下午打给你。

4.Get the phone 接电话
A: I'm busy, can someone get the phone? B: Okay. I got it.
A:我有事儿,谁接一下电话好吗?
B:好的,我接了。

5.Give me a call 给我打个电话
A: If you need anything, give me a call. B: Thanks a lot.
A:如果你需要什么,给我打个电话。

B:太谢谢了。

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职场商务英语口语:电话交流
1.呼叫方和接线员常用电话英语口语
A.确认身份
TAB Corporation. Can I help you?
TAB Corporation. How may I help you?
Hotel International. May I help you?
J&C Consultancy. What can I do for you?
This is Paul Smith speaking.
Hello, this is Paul Smith from Shipping International. Hello, this is James Lee calling from BHI in New York. Hello, this is Wang Ping calling from Singapore.
B.转接电话用语
May I speak to Mr. Brown?
I’d like to speak to John Martin, please.
Could I speak to John Martin, please?
Could you put me through to the sales department? Could you tell me the number of the sales department? I’ll put you through.
I’m putting you through.
I’m connecting you now.
The number of the sales department is 334. Shall l connect for you?
2.呼叫方和被呼叫方常用电话英语口语
A.接电话及说明原因
Hello, this is Jane speaking. May I help you?
Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.
Who’s calling, please?
James speaking.
Hello, this is John Lee. It’s concerning the July order.
Hello, this is Jack Robinson from HBI. I’m phoning
/calling about the July order.
Hello, this is Peter Anderson. I’m returning your call.
Hello, James. This is Peter. Mike asked me to call you about…
B.确认信息
There are two things I want to mention.
Can I just make sure I’ve got this point?
You mean the first thing I have to do is ship the goods in July. Is that right?
So, we will meet on Monday, 9 o’clock in the morning. Is that right?
C.如何结束电话沟通
Thanks for calling.
Thanks for calling back.
Thank you for the information.
I look forward to seeing you soon.
I look forward to meeting you.
I’m looking forward to our next meeting.
Have a good weekend/journey/holiday.
Talk to you later.
3.电话留言常用电话英语口语
May I take a message for you?
Would you like to leave a message?
Could I ask who’s calling, please?
Could you give me your phone number, please?
Could you say that again/ repeat that?
Could you speak a little more slowly, please?
I’ll give her the message as soon as she’s back.
I’ll ask him to call you first thing tomorrow.
I will ask her to call you back as soon as she is free.
4. 打错电话及其他常用电话英语口语
I’m afraid you’ve dialed the wrong number.
I’m afraid you’ve got the wrong number.
The line is engaged/in use/busy. You’re wanted on the phone.
He hung up on me.。

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