实用英语口语——银行柜台英语

实用英语口语——银行柜台英语
1．问答 DIALOGUE
Clerk: Hello, what can I do for you?（Yes?）
职员：您好，请问您要办理什么业务？
Customer: Please tell me my balance.
顾客：请帮我查询一下帐户余额。

职员：您讲慢些好吗？
Clerk: please speak slowly.
Clerk: Please write it down on the paper.
职员：您用纸写下来好吗？
Clerk: Yes, sir（miss）,wait a moment please.
职员：好的，先生（小姐），请稍等。

Clerk: Your balance at the bank is RMB 5,000.
职员：您在本行的帐户余额是人民币5000元。

Customer: My magcard does not work, please take a look.
顾客：我的银行磁卡出现故障了，能帮我看一下吗？
Clerk: No problem, the magcard is locked, show me your passport, I will help you out.
职员：问题不大，您的银行磁卡被锁住了，请出示护照，输入密码就可以给您解开。

Clerk: The magcard need more magnetism, it is ok now.
职员：您的银行磁卡需要加磁，现在加好了。

Customer: I want to close my account with you.
顾客：我想结束在你们这儿的帐户。

Clerk: Please go to the number 6 counter.
职员：请到6号柜台办理.
Clerk: Please go to the open counter.
职员：请到大厅开放式柜台办理。

Clerk: Please take a seat over there for a moment; our client manager will help you.
职员：请先在大厅休息一下，马上会有客户经理来帮助您。

Customer: I would like to, thanks.
顾客：好的,谢谢。

2．存款 DEPOSIT
Clerk: How much cash do you plan to deposit in your account?
职员：您有多少钱要存入呢？
Customer: I want to deposit 300 yuan in my account.
顾客：我想在我的户头上存300元。

Customer: Please tell me the procedure for opening a savings account.
顾客：请告诉我开个储蓄帐户需要什么手续。

Clerk: Please fill in the depositing form, the sum of money，your name, address and professional unit.
职员：请填张存款单，写明数额、姓名，地址和工作单位。

Clerk: Please fill in your name, the number of the certificate and your telephone.
职员：请写上您的姓名、证件号码和联系方式。

Clerk: Words and figures differ.
职员：您填写的文字与数字不符。

Clerk: Signatures differ.
职员：您的签名有误。

Clerk: keep your receipt please.
职员：请收好单据.
Clerk: Here is your passbook. Please bring it back when you deposit or withdraw money any time you like.
职员：这是您的存折，以后存取款时请带来。

Clerk: Keep the passbook (magcard) well and inform us whenever you lose it.
职员：请保管好存折（银行卡），若遗失请告诉我们。

Customer: Thank you very much..
顾客：非常感谢。

Clerk: Not at all.
职员：不客气。

3．取款 DRAW
Clerk: yes?
职员：您好.
Customer: excuse me, Can you help me?
顾客：对不起，能帮我个忙吗？
Clerk: it is my pleasure. Please tell me what I can do for you.
职员：很高兴为您效劳，请告诉我能为您做什么。

Customer: I want to withdraw 8000RMB from my deposit account.
顾客：我要从我的帐户支取8000元人民币。

Clerk: Sorry, no sufficient balance, the balance is 6000 RMB.
职员：对不起，您户头中没有足够的余额，只有6000元。

Customer: I want to withdraw5000 RMB.
顾客：取5000 RMB好了。

Customer: I want to draw 10，000-dollar and 30，000 RMB. 顾客：我从卡上取1万美金和3万元人民币。

Clerk: Please show me your passport。

职员：请出示护照。

Clerk: password please.
职员：请输入密码。

Clerk: please sign your name.
职员：请签名。

Clerk: please check carefully.
职员：请清点一下现金.
Customer: Thank you very much.
顾客：非常感谢。

Clerk: Not at all.
职员：不用谢。

4．兑换 EXCHANGE
Customer: Can you change me some money, please?
顾客：能否请你给我兑换一些钱？
Clerk: What kind of currency do you want to change?
职员：要换哪种货币？
Customer: Please change some RMB from my U.S. dollars’ account.
顾客：请帮我把帐户里的美圆兑换一些人民币。

Clerk: Please tell me how much you want to change.
职员：请告诉我你要换多少。

Customer: Please change 3000 RMB.
顾客：我想兑换出3000人民币。

Clerk: Take Cash or deposit in your card (passbook)?
职员：请问您兑换后要取走人民币现金还是存入卡（折）里？
Customer: I'd like to take cash (deposit in the card).
顾客：我想取现金。

（我存到卡<折子>里）
Customer: What's the exchange rate today?
顾客：今天的兑换率是多少？
Clerk: If you'll wait a moment, the rates of exchange is about 1:8.
职员：请等一会儿，美圆和人民币的兑换率是1：8左右。

Customer: I'd like to break this 100 RMB. Could you give me some small notes?
顾客：请把这张100人民币换开，给我一些小票好吗？
Clerk: How would you like it?
职员：你要什么面额的？
Customer: Three 20s, some 10s and 5s , please.
顾客：请给我3张20元和几张10元和5元的。

Customer: Thanks a lot.
顾客：非常感谢。

Clerk: My pleasure.
职员：不用谢。

5．收费 CHARGE
Customer: Excuse me, I forget the password of my card.
顾客：对不起，我忘记卡的密码了
Clerk: Report loss of the magcard please.
职员：请办理挂失手续费。

Clerk: Do you remember the number of the magcard?
职员：您的卡号是多少？
Clerk: Please pay 15 yuan, includes 5 yuan cost and 10 yuan handling charge.
职员：请支付15元，包含换卡工本费5元，挂失手续费10元。

Customer: Do you charge for remit?
顾客：汇款你们收手续费吗？
Clerk: Yes, we do, 1% of the sum, from 1 yuan to 50 yuan.
职员：是的，我们收手续费，我们按照1%金额收取，最低1元，最高50元）。

Customer: I come for paying my telephone cost.
顾客：我来交电话费。

Clerk: Show me the number of the telephone.
职员：您的电话号码是多少？
Customer: I come for paying my gas cost.
顾客：我要交煤气费。

Customer: I come for paying my electricity cost.
顾客：我要交电费。

Clerk: Please show me your card。

职员：请出示卡片。

支票结算
T: Hello! May I help you?
您好，您有事需要帮忙吗？
C: Yes, I hope so. I need some more cash for my visit in China. May I cash a traveler's check here?
噢，是这样的。

我需要些现金，在中国观光时使用。

我能在这儿兑现旅行支票吗？
T: Of course. We'd be happy cash it for you.
当然，我很乐意为您兑现。

C: I was going to cash it at the hotel, but one of my friends said that banks always give better exchange rates.
我原本打算在家旅馆兑现，但我朋友说银行的兑现率通常有点高。