信息系统改变工作方式

…The paperless office will arrive at the same time as the paperless toilet‟. Critically discuss if technology has revolutionised the way we work using two concepts from the module. Drawing on your analysis, identify what are the practical implications for contemporary business organisations.

Words count:1918

Auther: Tian Yu Zhao

In the past twenty years, a great changes have been taken place in the world economy with the development of information technology, it has rapidly changed and influenced the way people collaborate and work. The information managing skills are important to any business, such as the way how people mange and organize information and knowledge, by using appropriate information managing system can increase the efficiency and reduces costs. This essay will discuss the advantages and disadvantages how does technology has revolutionized the way we work using two information system concepts, which is …communities and practice‟ and …virtual organization‟. …C ommunities of practice‟ is a network that can link the people who share same interest and knowledge in a particular field. Those people

are voluntary organized to work and study together and share and development knowledge. …V irtual organization‟ is different from traditional organization, it‟s supp orted by information technology such as modem communication technology, information storage technology in order to build organization structure, functions and achieve organization goals.

“‘Communities of practice’ are groups of people who share a concern or a passion for something they do, and also learn how to make it better as they interact regularly” (Wenger, 2006). Wenger believes that learning is a social activity, people can learn most effectively in groups. Here so-called “practice”, is the activel y involved in learning and interactions with experts. …communities of practices‟ as informal organization for enterprise to create a large number

of informal communication channels, for example regular meetings or discuss and share experiences during the lunch break, some just using emails and online chart network system to connect with each other. The common mode of communication in communities of practice which are face to face, telephone, network and written. Communities of practice are not just used in work but also in other places such as a group of students working on a group project or a group of techniques try to solve one problem. Not everything called communities is a communities of practice, Wenger mentioned that community of practice combines three characteristics which is domain, community and practice (Wenger,2006).

Not every community is …Community of practice‟, COP defined by a shared domain of interest, therefore to join the COP member‟s commitment is required, because a shared competence can distinguishes members from other people. For example a network of connections between friends is not COP, because they don‟t share same interest and study or learn together. Community in COP is about how members share information, help each other, engage activities and discussions. “Having the same job or same title does

not make for a COP unless members interact and learn together”(Wenger, 2006) . For example people who have same job does not make for a COP unless they interact and learn together.

Members in COP build relationships and trust between each other and learn from each other because the major method to get information is receiving it