公共组织行为学ppt (1)[19页]

6. To provide cases, exercises, simulations,
and evaluative instruments that will
enable students to learn both
cognitively and experientially
Managing Human Behavior in Public and Non-
1. To examine what is known about the factors that affect human behavior in public organizations
2. To develop an appreciation of the value of analyzing management problems from the standpoint of individual behavior
Managing Human Behavior in Public and Non-
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Profit Organizations, Denhardt, 2012, SAGE
Learning Goals for the Book
5. To foster competency in critical management and leadership skills—that is, to develop the capacity to act effectively and responsibly under the stress, complexity, and uncertainty of the “real world” of public administration
Upon completion of this chapter, you should understand the following concepts:
• The importance of OB within public organizations • The lenses through which to view OB in
organizational goals/purpose
• Group
– Team membership – Team culture – Team goals/purpose
Organizational Behavior as a Way of Thinking and Acting Chapter 1
Managing Human Behavior in Public and Non-Profit Organizations
Denhardt
Chapter Objectives
sector • The themes and purpose of the textbook
Managing Human Behavior in Public and Non-
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Profit Organizations, Denhardt, 2012, SAGE
Learning Goals for the Book
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Profit Organizations, Denhardt, 2012, SAGE
Human Behavior in Public and Non-Profits
Studying Human Behavior enhances our understanding of:
□ Our own behavior and our ability to influence the behavior of others
organizations • The skills critical to management in the public
sector • The roots of OB in multiple disciplines • The values and assumptions of OB in the public
□ How public servants interact with others in their organizations and with the public
Managing Human Behavior in Public and Non-
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Profit Organizations, Denhardt, 2012, SAGE
Managing Human Behavior in Pnizations, Denhardt, 2012, SAGE
Public Organization Issues through Multiple Lenses
• Individual
– Motivation – Communication – Understanding
Human Behavior in Public and Non-Profits
To effectively serve the public-interest, managers and administrators must:
• Lead and motivate others • Function effectively in groups • Communicate clearly • Think creatively • Navigate change successfully • Manage conflict
3. To explore some of the most contemporary approaches to management and leadership
4. To increase understanding of the core behavioral principles on which personal, interpersonal, and public leadership skills are based