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1 Volume
2 Rate
3 Stress 4 pitch
Volume refers to the loudness or softness of the voice.
Communicating with each other
Communication is more passionate, motivated, angry, excited.
We should avoid raising our voice unless we have to, like calming down noisy audience. On the other hand, high-pitched voice can be effective when used properly.
Medium or low voice
Loud voice
Rate refers to the speed at which the message is delivered.
The normal speaking speed is about 110---150 words per minute
What you are talking about is easy to understand What you are talking about is difficult to understand
Speed up
Slow down
Pitch refer to the highness or lowness of the voice
Show your enthusiasm in making presentation.
One of the easiest way to check the appropriateness of our raised voice is to ask a close friend of ours.
gr来自百度文库eting
negotiating
Giving presentation Dealing with customers
Benefits of making good eye contact
To inspire trust To buy your time
To deftly wield power To quietly keep control
To gain confidence To effectively stifle stage fright To effortlessly put others at ease
Voice Quality
The human voice is a powerful instrument of meaning. Four important elements that voice quality involves :
Product A
Do you like the way I speak to you?
Product B What’s the problem behind?
Product A Product C
Thank you !