餐厅英语对话

Food and Beverage Department

One:Making Reservation in a Restaurant(预订)

1、Reserving a Table in a Restaurant

(H-Head Waiter,G-Guest)

H:Good moring,This is“XXX Hotel ”,Can I help you?

G:Good moring,I’d like to reserve a table in your restaurant.

H:Yes,sir.For what time?

G:Around seven tomight.

H:For how many people?

G:Eight.

H:May I have your name?

G:Yes,my name is John Smith.

H:Well,Mr Smith.A table for eight at seven this evening.Am I right? G:That’s right.Thank you..

H:You are welcome.MrSmith,we are looking forward to having you with us.Thank you for calling.

2、Accepting a Reservation with Special Requirements

H:Hello,Spring Restaurant.What can I do for you?

G:What time do you open this evening?

H:We open at 5:00,and we take last orders at 9:00.

G:Good,I’d like our table for four adults and two children,and I’d like our table in a quiet corner.

H:Sure,sir.Will the children meed high chairs?

G:Yes,thank you.

H:May I know your name?

G:Bellow.B-E-L-L-O-W.

H:When would you like to have table?

G:At about5:00.

H:A table in a quiet cormer for six at 5:00 this evening for Mr Bellow.Am I correct?

G:That’s right.

H:Thank you,sir.Good-bye.

3、Refusing a Reservation

H:Good afternoon.“XXX Hotel”.May I help you?

G:I’d like to book a table for four in your restaurant at 7:00,but we can give you ine at 9:00.

G:Oh.It’s too late.

H:I’m terribly sorry,sir.But could you try “XXX VIP”?They serve very good Guangdong dishes.

G:OK,thank you.Do you know their telephone number?

H:Yes.It is 8838690-5206.

G:thank you.

H:You are welcome.

Two:Receiving Guests(迎领)

1、Seating the Guest Who Has a Reservation

(H-Hostess,G-guest)

H:Good evening,sir.Have you got a reservation?

G:Yes,my name is Bellow.

H:Yes,Mr Bellow,welcome to our restaurant.Could you follow me,please?

G:OK,thank you.

H:Would you like this table?

G:Yes,thank you.

H:Would you please take a seat?Here is the menu.

G:Thank you.

H:My pleasure.

2、Seating the Guest without a Reservation

H:Good afternoon,sir.Do you have a reservation?

G:I’m afraid I haven’t.

H:For how many people?

G:Six.

H:May I know your name?

G:David Bellow.

H:Yes,Mr Bellow.This way,please.

…

Will this table be all right?

G:I’d rather try the table by the window.

H:I’m sorry.That table has been reserved.How about the table in the corner?

G:That will be fine.Thank you.

H:That’s all right.I’ll bring you the menu.

3、Waiting for Seats

H:Good evening,madam and sir.Have you got a reservation?

G:No,I’m afraid We haven’t.

H:Sorry,the restaurant is full now.But we can seat you in 20 minutes.You may have a drink in the lounge while waiting.We will call you as soon as we have a table.

G:OK.

H:Your name,please?

G:Philips.

H:Thanks,Mr Philips.(20minutes later)

H:Mr Philips,your table is ready.Could you come with me please?

G:Yes,thank you.

…

H:How about this table?

G:That’s quite all right.Thank you.

Three: Taking Orders(点菜/点酒)

1、Taking Orders for Chinese Food.

W:Good evening,sir.Are you ready to order?

G:Yes,I’ll have steamed mandarin fish.

W:Yes,sir.What would you like for vegetables?