上海财经大学管理信息系统课程-试卷样张

管理信息系统试卷样张

一、True or False (20Points,1 Point Each)

1.CRM system can help businesses to devise more effective marketing campaigns

based on more precise knowledge of customer needs and wants.( )

2.When the cash register in a supermarket prints a receipt, the printer they are using

is a input device. ( )

3.Minicomputers are smaller than desktop computers.. ( )

4.When companies use IT system to support the Top-line activities, the IT system can

help decrease costs. ( )

5.CIS provides PERIODIC report, MIS provides SUMMARIZED reports. ( )

6.If a salesperson attempts to order merchandise for a customer not in the customer

database, the database will typically generate an error message. This message indicates that an integrity constraint has been violated. ( )

7.According to the decision theory of Simon, the decision making process includes

three phases: design, choice and implementation. ( )

8.Expert systems are excellent for diagnostic and prescriptive problems. ( )

9.Online transaction processing (OLTP) involves gathering input information,

processing that information, and updating existing information to reflect the gathered and processed information. ( )

is a directory search engine. ( )

11.If the sales reps in a company are responsible for developing a new sales

information system, they are using the OUTSOURING development method.

( )

12.B2B Ecommerce often uses financial cybermediary such as PayPal to pay their

suppliers. ( )

panies should not let the end users develop infrastructure-related IT system.

( )

14.For a knowledge worker, the smallest logical unit of information in a database is

called a file. ( )

15.Operational management levels require more regular internal reports that

emphasize detailed data. ( )

16.The B2B e-commerce revenue is relatively small compared to the B2C e-commerce

segment. ( )

17.A Web server provides information and services to Web surfers. ( )

rmation can be described as facts or observations about physical phenomena

or business transactions. ( )

19.Direct material purchases usually occur in horizontal e-marketplace. ( )

20.Because our university provides Internet access service for students, our university

is an Internet service provider. ( )

二、Single Choice (10Points, 1 Point Each)

1. What is a tool you use to send information to and receive it from another person or

location?

A) Input device B) Output device

C) Storage device D) Telecommunications device

2. The form of conversion process in which both the old and the new system are

operated until there is agreement to switch completely to the new system is called _______

A)pilot conversion. B) plunge or direct conversion

C)parallel conversion. D) phased conversion.

3. Wireless mouse is a ________.

A) Input device B) Output device

C) Storage device D) Telecommunications device

4. Which of the following tools is used to help an organization build and use business

intelligence?

A) Data warehouse B) Data mining tools

C) Database management systems D) All of the above

5. Which type of software provides additional functionality to an operating system?

A)System B) Application

B)Operating system D) Utility

6. The direct computer-to-computer transfer of transaction information contained in

standard business documents, such as invoices and purchase orders, in a standard format is ________.

A)Electronic transaction interchange. B) Electronic information interchange.

C) Electronic data interchange. D) Electronic funds transfer.

7. A company like Wal-Mart that has both stores and a web site for purchasing and is referred to as?