管理沟通英文演讲PPT

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2016/5/18 2


Introduction
What‟s your opinion?
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Introduction

But the night of my speech, a surprising thing happ ened. At the age of 41, I was hit on by a 27-yearold guy. I know, right? He was charming and I was flattered, and I declined. You know what his unsuc cessful pickup line was? He could make me feel 2 2 again. I realized later that night, I'm probably the only person over 40 who does not want to be 22 a gain.
Understanding I need to resign from this company
Content Coding
Depend on who you are
Depend on the circumstance
Feedback
Information
Interference
Receiving Depend on the context Decoding
But there are two „BUT‟s
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The first „BUT‟ But how to shorter the power distance ? in this case: Have a walk with the soldier

Talk with him about your pressure
InfoΒιβλιοθήκη Baidumation
Interference
Receiving Decoding Sender Understanding Media Receiver
Process of information exchange
Content Coding
Feedback
Information
Interference
Receiving Decoding Sender Understanding Media Receiver
Let„s go back to 1995
Well… I‟d better go back and dig the ditch
Theoretical Analysis
Theoretical Analysis Hofstadter's cultural dimensions theory
Power distance Uncertainty Avoidance Individualism V.S. Collectivism Masculinity V.S. Femininity Long term V.S. Short term Power distance The extent to which the lower ranking individual of an organization accept the fact that power is distributed unequally.
Take Mr. Wang as an example
Process information Coding Media Decoding Content I have no choice but to fire you the boss’s wife doesn't like you face to face contact Mr. Wang is helping me out of this trouble
Management Communication: Art or Science?
By
Group One
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Outline

Introduction Knowledge
Background

Case one:An Airline Disaster
Case two:Whose Job is More Tiring? Conclusion
People with various emotions
Sender Understanding Receiver Media
Implication of this case Management Communication can be seen as an Art, Because,



Have to deal with people with different background Which method we take depend on circumstances Many factors can not be Idealized Something inappropriate to summarized into textbook
Apply technological methods to handle the problem Draw conclusions from various cases


Let„s go back to WWⅡ
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Hey boy,how is everything going?
More than 160 people lost their lives
Reasons to this tragedy
Content Coding reliability? Feedback Information Quality? Interference How to deal with Receiving Decoding Misunderstanding? Understanding Sender Media Receiver
Background Knowledge
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Definition
Communications management is the systematic planning, implementing, monitoring and reversion of all the channels of communication within an organization, and between organizations. —— Wikipedia
Conclusion

Management communication is both an art and a science Management communication is more of an art than science

Conclusion
Content Coding
Feedback
Frankly, my job, you see, digging the ditch all the day is GOD DAMM boring and tiring
Listen, this reminds me of the pressure comes from the president who wants a victory, from the parents whose kids lost their lives owing to my decision, all these make it nearly impossible for me to get to sleep in the eve before any battle.
The second „BUT‟ What if you are a manager of a programmer? What if you are the CEO of TYOTA?
What if you are the boss of a computer crop?
What if you are Mr. Wang who intends to fire a pretty lady in his company
How to avoid?
Problem Quality of the media Misinterpretation reliability of feedbacks Interference Institutional Solutions Exploit new technologies Enhance the feedback Get feedback from different employees Apply multiple ways to communicate
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Navigator said: “Cleared to Cali, report when passing Tulua” Pilot understood as : “Cleared direct to Cali, report when passing”

Tow different words in two sentences
Implication to this case
Management Communication can be regarded as a science, Because:

Establish analytical models to analysis the phenomenon

Create theories to explain the reasons
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