119全套资料_尚德电力SAP实施项目_业务蓝图设计_销售到收款循环业务场景示例
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Pass one copy of sales return notes
to Warehouse
Reject the request End
Warehouse
Finance
W/H keeper
Assistant Accountant
FM
Inspect returned goods; reconcile actually returned inventory with details stated on the SRN
and A/R
Review the sales return 5 note list through sales
module to ensure all sales returns are
invoiced and updated into G/L.
1.8.1 Manage AR (a)
7
FM reviews and posts the Journal entry
Reason valid?
Y
2
Prepare Sales Return Request. Details include total amount, qty, reasons N of return etc.
6
GM review and approve the request
Sales module
8
Create Sales return invoice in system and update the sales return transaction in A/R module
12
Match Sales Return Request against Sales Return Notes
At month end, create journal entry voucher in system to update G/ L as decreasing Sales
Sales Representative
GM
CS clerk
Start
Receive customer request for goods
return
4
Issue Sales Return Note through sales module in system according to Sales Return Request
3
signs off the Sales return notes and pass to Finance department
Βιβλιοθήκη Baidu
Review the goods delivery notes again to ensure correctness before put into finance record
Process Sub-process
1 Sales and Collection Process 1.8.2 Manage Account Receivable - Goods Return
Last Modified：
Sales Team
General Manager Customer Service
voucher to G/L as Dr. Sales Cr. A/R
11
G/L
to Warehouse
Reject the request End
Warehouse
Finance
W/H keeper
Assistant Accountant
FM
Inspect returned goods; reconcile actually returned inventory with details stated on the SRN
and A/R
Review the sales return 5 note list through sales
module to ensure all sales returns are
invoiced and updated into G/L.
1.8.1 Manage AR (a)
7
FM reviews and posts the Journal entry
Reason valid?
Y
2
Prepare Sales Return Request. Details include total amount, qty, reasons N of return etc.
6
GM review and approve the request
Sales module
8
Create Sales return invoice in system and update the sales return transaction in A/R module
12
Match Sales Return Request against Sales Return Notes
At month end, create journal entry voucher in system to update G/ L as decreasing Sales
Sales Representative
GM
CS clerk
Start
Receive customer request for goods
return
4
Issue Sales Return Note through sales module in system according to Sales Return Request
3
signs off the Sales return notes and pass to Finance department
Βιβλιοθήκη Baidu
Review the goods delivery notes again to ensure correctness before put into finance record
Process Sub-process
1 Sales and Collection Process 1.8.2 Manage Account Receivable - Goods Return
Last Modified：
Sales Team
General Manager Customer Service
voucher to G/L as Dr. Sales Cr. A/R
11
G/L