商务英语电话的回答

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商务英语电话的回答

商务英语电话的回答为大家整理了商务英语电话的回答，希望对你有帮助哦!(一) 打电话的人找的是你自己Is Daisy there? (Daisy 在吗?) 我就是。

This is she. 我就是。

(注: 男的用"This is he.") You’re speaking/talking to her.你正在跟她说话。

(注: 男的用"You’re speaking/talking to him.")This is Daisy. 我就是Daisy。

That’s me. 我就是。

(二) 打电话的人要找的人不在May I speak to Mr. Gates? (请问Gates 先生在吗?)He’s not here right now. 他现在不在这里。

He’s out. 他出去了。

He’s in a meeting right now. 他现在正在开会。

You’ve just missed him. 你刚好错过他了。

He’s just stepped out. 他刚好出去了。

(三) 打电话的人要找的人不在, 问对方是否要留言Can I talk to Mark? (我可以跟Mark 讲话吗?)He’s out on his lunch break right now. Would youlike to leave a message?他出去吃午饭了, 你要留言吗?He’s not available right now. Can I take a message?他不在, 我可以帮你传话吗?(四) 打电话的人问他要找的人何时回来Do you know when he will be back?你知道他什么时候会回来吗?I’m sorry. I don’t know.抱歉, 我不知道。

商务电话交谈礼貌口语

商务电话交谈礼貌口语下面是小编给大家分享的商务电话交谈礼貌口语，一起来看看吧。

1. it's nothing important. 没什么重要事。

2. it's nothing urgent. thank you, good-bye. 没什么要紧事，谢谢您，再见。

3. i'll call her again. 我会再打给她。

4. i'll call back later. 我稍后会再打来。

5. please ask miss chen to call me back. 请陈小姐给我回电话。

6. could you tell her to call carol as soon as possible? 能不能请她尽快打电话给卡洛?7. ask her to call carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。

8. can i leave a message? 我可以留言吗?9. please have her return my call.请她回电话给我。

10. could you ask him to to call me back? 可以请他给我回电话吗?11. please tell her carol called. 请告诉她卡洛找她。

12. let me call back later again. thank you. 我稍后再打电话来。

谢谢你。

13. please tell him to phone 2233-4455. 请他给2233-4455回电话。

下面列举的是议价时可能用到的句子：how much is this?how much will that be?how much are these altogether?i think this is too expensive.that's little too much for me. could you make it less for me?i can't afford it. this is too much.this is not a reasonable price.i don't have this much cash on me. will you make it little cheap?what's the regular price? do i get discount on this?tell me what's the best price you can do for me?if i pay you cash， will you give me some discount?i'd buy this if you can make it a little less expensive.i'd buy it if you reduce the price a little.may i have a discount on this?will you give me a discount?can i have a discount?would you give me a discount if i buy three of these?i've come all the way from china; please give me a better price.。

商务英语电话的十种应答

商务英语的十种应答Is Daisy there? （Daisy 在吗？）This is she. 我就是。

（注：男的用 This is he.）You're speaking/talking to her. 你正在跟她说话。

（注：男的用You‘re speaking/talking to him.）This is Daisy. 我就是 Daisy.Thats me. 我就是。

May I speak to Mr. Gates？（请问 Gates 先生在吗？）Hes not here right now. 他现在不在这里。

Hes out. 他出去了。

Hes in a meeting right now. 他现在正在开会。

Youve just missed him. 你刚好错过他了。

Hes just stepped out. 他刚好出去了。

Can I talk to Mark？（我可以跟 Mark 讲话吗？）Hes out on his lunch break right now. Would you like to leave a message？他出去吃午饭了，你要留言吗？Hes not available right now. Can I take a message？他不在，我可以帮你传话吗？Do you know when he will be back？你知道他什么时候会回来吗？I'm sorry. I dont know.抱歉，我不知道。

I have no idea. 我不知道。

He should be back in 20 minutes.他应该二十分钟内会回来。

Do you have any idea where he is？你知道他在哪里吗？Sorry. I dont know. 抱歉，我不知道。

Hes at work right now. Do you want his phone number？他现在在上班。

实用商务电话英语口语表达

实用商务电话英语口语表达学习商务英语，实用的商务常用电话英语口语都有哪些呢?下面店铺为大家带来实用商务电话英语口语表达，欢迎大家学习!实用商务电话英语表达1：1. ABC corporation. May I help you?ABC 公司, 我能帮你什么吗?这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字"ABC corporation", 然后再说, "May I help you?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?), 因为这样的问法表示我‘该'怎么帮你, 而非我‘需不需要'帮你? 但基本上 "May I help you?" 跟 "How can I help you?" 都很常见就是了.不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, if you know your party's last name or extension, press 1. If you want to receive information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line." (感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断.2. And you are?你是?如果人家打电话来是要找你的上司, "May I talk to your manager?" (我能不能跟你们经理讲话?) 这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁. 最客气的问法是, "Whom I am speaking with?" 或是 "Whom am I talking to?" (我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, "And you are?" (你是?) 如果人家这样问我, 我就可以答, "This is Benlin."像是 "And you are?" 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用. 其实真的不用怕. 越简单的句子老美越听得懂. 而且事实上 "And you are?" 这句话还有许多适用的场合, 例如在公司的接待处 (reception). 来访的客人如果说, "I'm looking for Mr. Wolf." (我要找伍夫先生) 接待小姐就可以反问他, "And you are?" (你是?) 所以像这种简单又好用的句子大家一定要记起来喔!3. I'll put her on the phone. Just a second.我会请她听电话, 请等一下.Put someone on the phone 这个片语就是说请某人听电话. 例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, "Could you please just put her on the phone?" (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, "Ok. I'll put her on the phone. Just a second." (好, 我会请她听电话, 请稍等一下.)上面讲的 put someone on the phone, 指的多半是只有一只电话时o; transfer 或是redirect. 会比较恰当. 例如同样的情况你可以说, "I'm transferring your call." 或是 "I'm redirecting your call." (我帮你转接到分机给她.) 如果是接线生转接的话, 他们有时就只简单地说, "One moment, please." 或是, "OK. I'll put you through."4. Would you mind holding for one minute?你介不介意稍微等一分钟啊?在美国如果有机会打电话给客户服务 (Customer Service)部门, 如果没意外的话都会听到以下的电话录音, "All of our representatives are currently busy serving their customers. Your call will be answered in approximate 5 minutes" (我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, "Please continue to hold, your call is very important to us." (请继续等候, 你的来电对我们非常重要). 所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的. 所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, "Hold on", 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的.如果万不得已一定要请他稍候, 我们要客气一点地说, "Would you mind holding for one minute?" 所以记得要给对方一个明确的时间, 例如 one second 或是 five minutes 不要让对方无止境地等下去. 但是如果一分钟到了你还没忙完, 则最好再说一次, "Sorry, I am still on the phone. Could you hold for another minute?" (对不起, 我还在讲电话, 能不能再请你稍候一分钟.)5. He's out for lunch. Would you like to try again an hour later?他出去吃午餐了, 你要不要一小时后再打来?受到中文的影响, 许多人要讲某人‘出去'吃午餐了常会说成, "He went out for lunch." 其实这个 went 是多余的, 通常老美只讲 be out for something 就行了. 如果要再简化一点, 单说, "He is on lunch." 或是 "He is on (lunch) break." (他正在休息时间.) 这样子也可以.如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法. 例如你可以建议别人, "Why don't you call back in 30 minutes?" (你何不 30 分钟后再打来呢?) 第二种选择就是请对方留言, 客气一点的讲法是, "May I take your message?" 或是 "Would you like to leave a message?" (你想留言吗?)。

商务英语电话对话范文

商务英语电话对话范文商务合作时，用英语来与客户进行对话，有什么范本吗?下面是给大家整理的商务英语电话对话范文，供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A：您好，感谢您致电布拉德福家庭公司。

我是特蕾西，有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B：你好，我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A：稍等，我去看看她是否在办公室。

请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A：谢谢你，伯顿先生。

请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem.B：没问题。

A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A：非常抱歉，詹金思小姐现在不在办公室。

商务打电话英语口语

商务打电话英语口语（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。

文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、策划方案、规章制度、演讲致辞、合同协议、条据书信、应急预案、教学资料、作文大全、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays, such as work summaries, planning plans, rules and regulations, speeches, contract agreements, policy letters, emergency plans, teaching materials, complete essays, and other sample essays. If you want to learn about different sample formats and writing methods, please pay attention!商务打电话英语口语商务打电话英语口语（精选140句）商务英语专业主要属于文学中外国语言文学类专业，在外国语言文学类中主要都是各种语言类专业，比如说日语、法语、西班牙语等专业。

商务英语打电话对话

商务英语打电话对话作为一名商务人士，与外国人沟通交流是不可避免的，有时是不是在与客户进行电话上的商业交流过程中感觉有点力不从心呢，没关系，今天店铺整理了商务英语打电话对话，欢迎阅读学习!商务英语打电话对话一A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.B:No problem.A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.Would you like to leave a message for her?B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.A:I'm sorry,I didn't quite catch that,could you please repeat the number?B:No problem,my office number is 635-8799,Tell her to ask for extension 31.A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?B:Yes,and I represent Milford Insurance.A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.B:Thank you very much.A：您好，感谢您致电布拉德福家庭公司。

商务回电话技巧英语对话

商务回电话技巧英语对话
这是小编整理的商务回电话技巧英语对话，快来看看吧。

Returning a Call
Bob: Good morning, this is Bob.
早上好,我是Bob.
Jack: Hi, Bob, this is Jack Miles returning your call.
你好,Bob, 我是Jack Miles, 给你回电话.
Bob: Hi, Jack. Thanks for getting back to me.
你好,Jack.谢谢你给我回电话.
Jack: How can I help you?
你有什么事?
Bob: Listen, I need to discuss that mergers deal we met about last week.Unfortunately, I am about to go into a meeting. Can I call you back later?
我要和你讨论我们上周谈过的合并案.可是我要开一个会.我能过会儿打给你吗?
Jack: Sure, no problem. I will be in the office for another hour or so.
没问题,我还会在办公室呆一小时左右.
get back to someone 给某人回电话
mergers deal 合并案。

商务英语打电话情景对话

商务英语打电话情景对话在英语课堂中,对话将知识技能应用于生活,能培养学生的语言交际能力,所以导、听、读、说、练五字英语对话教学法是整个英语教学中的重要组成部分之一。

店铺整理了商务英语打电话情景对话，欢迎阅读!商务英语打电话情景对话一Mary：Good afternoon, Sales Department. May I help you?下午好，销售部，我能帮你什么忙吗?John：Could I speak to Mr. Bush, please?可以和Bush先生说话吗?Mary：I’ll see if he is available. Who shall I say is calling, please?我要看一看他是否在。

请问我得告诉他谁打来的?John：John Smith.约翰史密斯Mary：Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?请别挂机，Bush先生正在和总经理开会，我可以帮你忙吗?John：Well, I want to discuss with him the new contract we signed last week.好的，我想跟他讨论一下我们上星期签订的合同。

Mary：I don’t think the meeting will go on much longer. Shall I as k him to call you when he is free?我想会议不会开得太久，我让他有空给你打电话，好吗?John：Yes, that would be easiest.是的，那样最好了。

Mary：Could I have your name again, please?请再一次告诉我你的姓名，好吗?John：Yes. It’s John Smith.好的，我叫约翰史密斯。

商务英语电话常用语_关于商务电话英语阅读

商务英语电话常用语_关于商务电话英语阅读A:谢谢。

B:对不起，她现在不在。

A:那我等下再打给她。

2、自我介绍时，请注意： 1."hello"等于是中文的“喂”，随时随地可用。

5.I’morrytobotheryouatthihour.很抱歉在这时打扰你。

4、有急事时的表达方法： 1.It’urgent.CouldIhavehermobilephonenumber2.Couldyoutellm ewhereIcanreachher3.Thiianemergency.Ineedtogetincontactwithhimri ghtnow.1.我有急事，可不可以告诉我她的手机号码2.能不能告诉我在哪里可以找到她3.我有急事，需要马上跟他联络。

5、对方不在的说法： 1.It’nothingimportant.没什么重要事。

2.It’nothingurgent.Th ankyou,good-bye.没什么要紧事，谢谢您，再见。

3.I’llcallheragain.我会再打给她。

4.I’llcallbacklater.我稍后会再打来。

2.我听说你们要结婚了，恭喜阿!3.祝福新郎和新娘。

4.祝新婚快乐。

还有，要是听到友人生小孩了，你可以说：coungratulationonyournewbaby.翻译成中文，可以酸一点：弄璋(弄瓦)之喜。

让人值得恭喜的事情，当然不只结婚生子了，还有~~~1.congratulationonyourgraduation.学成毕业之喜。

2.thankyoubutihavealottolearnyet.谢谢你，但我还有很多要学习的地方。

3.it’veryniceofyoutoayo.谢谢你这么说。

4.thankyou.youflatterme.谢谢你，你过奖了。

5.thankyou,i’mjutverylucky.谢谢你，我只是比较幸运而已。

打电话的英语商务对话

打电话的英语商务对话商务类型的英语对话，是我们外贸中比较重视的。

下面是店铺给大家整理的打电话的英语商务对话，供大家参阅!打电话的英语商务对话1A: Good morning. Hudson Textile Company.A:早上好!这里是哈德逊纺织品公司。

B: Good morning. Could I speak to. Mr. White,please?B:早上好!请叫怀特先生听电话。

A: Yes. Hold the line, please... Hello, I'm afraid Mr.White is completely snowed under at present. Heshouldn't be free until 11 o'clock. Can I take amessage?A:好的，请稍等……喂，怀特先生现在根本走不开，直到11点才有空。

需要我转告一下吗?B: Of course. Could you ask him to call me back? It's about the sample of article No.067.B:当然，请叫他给我回电话，是有关067号货的样品。

A: Yes. What's your name, please?A:可以，请问您贵姓?B: This is Aram of Trans-America Clothing.B:我是泛美服装公司的艾拉姆。

A: Mr. Aram. Does he have your number?A:艾拉姆先生，他有您的电话吗?B: Yes , but I'll give it to you again. It's 82345678.B:知道，但我还是跟你说一下，82345678。

A: Thank you, Mr. Aram. I'll give Mr. White the message.A:谢谢，艾拉姆先生，我会转告怀特先生。

商务英语-接电话礼仪

1、I was referred to you by Mr. Gordon.我是Gordon 先生介绍我来的。

打电话到别人公司如果是有求于人的话，例如要去应征啦或是推销东西啦，最好能先攀点关系啦！例如最常用的招数，我是某某人介绍来的，就是"I was referred to you by someone." （注意，介绍在这里用refer 而不是用introduce.）还有呢？如果你今天拿到了该公司的折价卷，则最好也是开宗明义地说，"I got your number from a coupon，which says your product is 50% off today." （我是根据你们折价卷上的号码打过来的，它上面写着今天产品五折优待。

）这样子让他想赖都赖不掉。

总之呢？先表明自已是怎么搭上这条线的，这样子别人才不会有突兀的感觉啦。

2、I‘m calling to check my order status.我打电话来查看我订单的状况。

以前我因为不知道check order status 这个用法，常拉拉杂杂讲了一堆才能表达我的意思。

例如我可能会说，"I ordered something yesterday. Can you check if you‘ve shipped it or not." 这句话听起来是不是蛮笨的？后来我暗中观察，同样的情况原来老美居然都简简单单地说"I want to check my order status." 或是"I want to track my order status." 就能完整地表达这句话的意思，真是太神奇了。

这让我想到有一次在机场也是，我想问柜台小姐我的朋友倒底坐哪一班飞机，那班飞机有没有慢分，他大概几点会到，当我好不容易讲完这么长一串时，柜台小姐居然只回了我一句，"You wanna check passenger status？" 差点没昏到，原来我只要用check passenger status 就行了喔？3、I‘d like to place an order for a DL-1100 color printer.我想要下一份DL-1100 彩色印表机的订单。

商务英语电话用语

商务英语电话用语商务英语电话用语应届毕业生求职网总结：商务英语电话用语第一部分自己不会说英语时的应急电话用语：不擅长说英语的人接到英语电话时，千万不要手足无措，可用下述几种方式沉着应答，。

(1) 请稍待片刻。

Just a moment, please.(2) 请别挂断。

我找一位会说英语的人来.Hold the line, please. I’ll get an English speaker.(3) 请等一下。

我找个人来听。

Hold on, please. I’ll get someone to the phone.(4) 很抱歉，我英语说得不好。

我找位会讲英语的人稍后回电话给你。

请教您的大名及电话号码? I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number?第二部分接电话的开场白：拿起话筒的时候，可先用Hello. Good morning. Good afternoon. 等问候对方，并报上自己的公司名、部门名、姓名等，如此可予人态度亲切的感觉。

(1) 早安。

这里是正泰贸易公司。

我能效劳吗? Good morning. This is Chengtai Trading Company. May I help you?(2) 午安，资料共享平台《商务英语电话用语》(https://www.)。

这里是大安商业银行。

我能为您效劳吗?Good afternoon. This is Dan An Commercial Bank. What can I do for you?(3) 先锋电子。

我是吴玛莉。

Pioneer Electronics. This is Mary Wu speaking.(4) 喂。

【最新2018】15种商务英语电话巧应答-word范文模板 (5页)

本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==15种商务英语电话巧应答情况（一）打电话的人找的是你自己Is Daisy there？（Daisy 在吗？）我就是。

This is she. 我就是。

（注：男的用 This is he.）Youre speaking/talking to her.你正在跟她说话。

（注：男的用You‘re speaking/talking to him.）This is Daisy. 我就是 Daisy.Thats me. 我就是。

情况（二）打电话的人要找的人不在May I speak to Mr. Gates？（请问 Gates 先生在吗？）Hes not here right now. 他现在不在这里。

Hes out. 他出去了。

Hes in a meeting right now. 他现在正在开会。

Youve just missed him. 你刚好错过他了。

Hes just stepped out. 他刚好出去了。

情况（三）打电话的人要找的人不在，问对方是否要留言Can I talk to Mark？（我可以跟 Mark 讲话吗？）Hes out on his lunch break right now. Would you like to leave a message？他出去吃午饭了，你要留言吗？Hes not available right now. Can I take a message？他不在，我可以帮你传话吗？情况（四）打电话的人问他要找的人何时回来Do you know when he will be back？你知道他什么时候会回来吗？Im sorry. I dont know.抱歉，我不知道。

I have no idea. 我不知道。

He should be back in 20 minutes.他应该二十分钟内会回来。

实用商务英语接通电话

实用商务英语接通电话下面是小编搜集的实用商务英语接通电话，一起来看看吧。

商务电话：接通电话Michelle: Hello, you've reached the marketing department. How can I help?你好，这里是市场部，有什么能帮您?Male: Yes can I speak to Rosalind Wilson, please?是的，我找Rosalind Wilson。

Michelle: Who’s calling please?请问，你是谁?Male: It’sRichard Davies here我是Rosalind Wilson。

Michelle: Certainly. Please hold and I’ll put you through.好的，等一下，我帮你接过去。

Male: Thank you.谢谢!Michelle: Hello, marketing. How can I help?你好，市场部，有什么能帮您?Male: Could I speak to Jason Roberts please?我要找Jason Roberts。

Michelle: Certainly. Who shall I say is calling?好的，请问你是谁?Male: My name’sMike Andrews.我是Mike Andrews。

Michelle: Just a second - I’ll see if he’s in. Hello, Jason, I’ve got Mike Andrews on the phone for you ... OK - I’ll put him through.Hang on a moment, I’m just putting you through.等等。

我确认一下他是否有空。

Jason,Mike Andrews来电找你。

新商务英语电话对话范文(优选八篇)

商务英语电话对话范文(优选八篇)5商务英语电话对话范文(篇一)Dear Sir： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .Sincerely商务英语电话对话范文(篇二)Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly商务英语电话对话范文(篇三)Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market hereleaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discountoffered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly商务英语电话对话范文(篇四)Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technicalinformation on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.商务英语电话对话范文(篇五)Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)People are a key factor in your own and your business' success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."The SolutionMost behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, andchances are, sooner or later, you'll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.The BasicsThe most important thing to remember is to be courteous andthoughtful to the people around you, regardless of the situation. Consider other people's feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. Youcan't go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when you're in a hard-nosed business meeting!)This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave sothat you would not mind your spouse, kids, or grandparents watching you, you're probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much "airtime" in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.The following are guidelines and tips that we've found helpful for dealing with people in general, in work environments, and in social situations.It's About PeopleTalk and visit with people. Don't differentiate by position or standing within the company. Secretaries and janitorial staffactually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (you'll probably be surprised!) and make it a point to meet them and show your appreciation.Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When you're visiting another site, lingerover a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.Keep notes on people. There are several "contact management" software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a "people database" with names, addresses, phone numbers, birthdays, spouse and children's' names; whatever depth of information is appropriate for your situation.It's a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will!商务英语电话对话范文(篇六)Good morning. It's a pleasure for me to be here in front of you to present myself. My name is Jennifer Wong, and I am a candidate for the position of Overseas Sales background and work experience are tailor-made for this position. I studied marketing as an undergrad here in Taiwan, and in 1995, I received my MBA from the School of Business, University of Texas. For five years, I have utilized my skills and knowledge as the Assistant Director of Exports for Magic Kitchen Appliances is a forward-looking company. I am aware that you are expanding into new markets, particularly in the . Thus you are going to need aggressive, take-charge sales representatives.At Magic Kitchen, during my five years there, we expanded our . market share by 25%. This is just one example of my ability to go out there and sell position with your company would be both a learning experience and a great opportunity. I look forward to becoming part of the Action team. Thank you.商务英语电话对话范文(篇七)Look at the letter below. Rewrite it as an individual letter to a customer - which would certainly be necessary if the customer had ordered ten items at this price and not just one.The first lines are done for you below.Dear Customer：We regret that your order is being returned to you due to thereason(s) checked below. Unfortunately， prices of equipment are constantly changing and these changes are often not reflected in our advertising due to the months between preparing advertising copy and its publication.Shipping and handling are also variable， so please include theproper charges if that is the reason that your order cannot be processed. It is always best to call us when more than one item is requested， to obtain exact shipping costs for your order.From time to time items are discontinued and， though this is beyond our control， we will be happy to suggest products which are suitable. Please give us a call on our inquiry line (304) 739-8723.Thank you for your patience， and we hope to serve you when the problem with your order noted below is corrected.(_) Item requested is no longer available.(_) Item requested is not yet available(_) Invalid credit card number. Please check your card.(_) Insufficient postage and/or handling. Please add $____ for shipping.(*) Price change. The new price is $(_) Other：_________________________________Additional notes： The product has been upgraded - the new version performs better than the original version， which has been discontinued.Begin your letter like this：12 April 19——Dear Mr Stafford，Your order #767 999 for ten CX 99 processorsI am sorry to inform you that we have been unable to process this order and I am returning it to you for your attention.商务英语电话对话范文(篇八)Dear Mr. Sun：We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.Very truly yours.Oscar OlenderExecutive ChairmanAttachment。

商务英语打电话常用口语

商务英语打电话常用口语商务英语打电话常用口语导语：在很多同学学习商务英语或者是练习口语时都普遍反映用英语打电话是最具挑战的一环。

下面小编为您收集整理了商务英语打电话常用口语，希望对您有帮助!商务英语中打电话的技巧1.先自报家门如果你打电话给别人，对方一接电话，你就要报上自己的名字(identify yourself)，说：Hello, this is...speaking. 不要等待对方追问你是谁。

接别人打来的电话时，如果对方未报姓名，你可以礼貌地问：Who's calling, please? 假如对方电话中要找的人是你的家人或室友，你也应该问这句话，先让接电话的人知道是谁打来的。

万一你拨通了一个号码，却从对方接听时的口气，发觉你可能拨错电话时，千万不要反问人家：What number is this? 而是要问你拨的号码对不对，例如：Is this 715-0456? 如果对方告诉你拨错了，赶快说：I'm sorry. 然后把电话轻轻挂上。

2. 礼貌先行假如你接到别人拨错的电话，你可以说: I think you have the wrong number. This is 715-0456. 然后把电话轻轻挂上。

不要摔电话!他拨错电话号码很可能是无心的。

3. 要言不繁讲完该讲的'话时，通常由拨电话的先说：Goodbye. 对方可能加一句：Thank you for your calling. 然后双方挂上电话，记住要轻哦。

4.见机行事除非你确知对方是夜猫族，否则不要深夜跟他打电话。

早晨太早打电话也是不礼貌的。

一般说来，打电话最适当的时间是上午九点以后到晚上九点半以前。

5.切勿恋战电话响了六响(six rings)还没有人接，不是对方不在家，就是他不方便接，或甚至不愿意接，最好是把它挂断了。

6.他人为先如果你打电话时预知这通电话不可能三言两语就结素，最好先问对方: Is this a convenient time to talk?(现在讲电话方便吗?)免得对方正有急务待理，或有客人在旁，又须听你长时间电话，造成尴尬场面。

商务英语情景对话电话篇

商务英语情景对话电话篇
1.Call me back please 请给我回电话
A:Could you have her call me back, please?
B:No problem. I will let her know.
A：你能让她给我回个电话吗?
B：没问题，我会告诉她的。

2. Collect call 对方付费电话
A: I need to make a collect call.
B: Just one second, I will connect you.
A：我得打个对方付费电话。

B：没问题，我给您接。

3.Could you call back later? 您能过会给我打电话吗?
A: I'm in the middle of something. Could you call back later?
B: Sure. I will call you this afternoon.
A：我现在很忙，你能过会给我打电话吗?
B：好的，我下午打给你。

4.Get the phone 接电话
A: I'm busy, can someone get the phone? B: Okay. I got it.
A：我有事儿，谁接一下电话好吗?
B：好的，我接了。

5.Give me a call 给我打个电话
A: If you need anything, give me a call. B: Thanks a lot.
A：如果你需要什么，给我打个电话。

B：太谢谢了。