BUSINESS WRITING 商务英语写作
新视野商务英语business writing 2
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The Board of Directions Overseas Chinese Commercial Mansion
Thank you !
Types of Memo
根据用途的不同,备忘录可以分为以下五种类型: • to give information (传达信息型) • to request information (了解信息型) • to request action (请求指示/要求行动型) • to put forward suggestions and recommendations (提 出意见和建议型) • to build goodwill (建立友好合作关系型)
Key 2
Opening Notice The board of Directors of overseas Chinese Commercial Mansion takes pleasure in announcing its official opening at 20 Jianshe Road, on October 1st, 2008, and requests the pleasure of company of all friends at a reception to be held from 6:00 to 8:00 pm on the same day at Holiday Inn.
Sample 1
Memo
To: All department heads From: Patricia Marchand, General Manger Date: April 18, 2010 Re: Visit of German agent
Please note that Katya Schmidt, our German agent, will be visiting the company on Friday, 26 April. There will be a meeting on that day at 11.30am in the Boardroom , which you would all attend. Ms Schmidt will be presenting her marketing plan for expanding sales in the German market.
商务英语函电Unit 1 Business Letter-writing
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【Letter One】
2. The functions of a business letter: 1) To ask for or to convey information;
2) To deal with matters concerning negotiation of business;
3) To confirm cables, telexes, telephones or face-to-face talks, especially important ones.
Construct effective sentences.
Organize your ideas into a logical order.
Look at the following sentences. Are they good sentences?
I hope you will be in a position to make a decision within a short time.
Look at the following sentences and think about whether or not they are good sentences:
It is regretted that the goods cannot be sent today. We are pleased to inform you that the goods will be sent tomorrow.
商务英语写作Unit 1 An Overview of Business Letter Writing[精]
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related values in areas such as integrity, service, and safety to ensure that
there is
Concreteness
• Your writing should be vivid, specific and
definite rather than vague, general and abstract, especially when you are requiring a response, solving problems, making an offer or acceptance, etc.
• They have a
decided advantage in regard to freight charges
• Messrs. Smith and
Richardson have been informed that they would receive an answer in a few days.
shipment.
to 10 tea-sets in
shipment was found.
We/I attitude
You attitude
1. A large sale of our
products will make our company more profitable.
2. We are in need of fund
• This letter is to inform • Since you are our
商务信函询盘英文范文(范例10篇)
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商务信函询盘英文范文第1篇外贸英语函电范文1建立贸易关系的常用书信Letters for Establishing Business RelationsWrites to ExporterDear Sirs,We have obtained your address from theCommercial Counsellor of your Embassy in London and are now writing you for the establishment of business relations.We are very well connected with all the majordealers here of light industrial products, and feelsure we can sell large quantities of Chinese goods if we get your offers at competitive prices.As to our standing, we are permitted to mention the Bank of England, London, as a reference.商务信函询盘英文范文第2篇Cross cultural business communication often refers to effective cross-cultural communication between different cultural differences. Appropriate communication channels should be adopted to overcome the negative factors of cultural differences and enhance the understanding and cooperation of this paper. The basic theory ofcross-cultural business communication and the two aspects of cross-cultural business negotiation and business etiquette are analyzed in detail, and how to carry out it better is studied Cross cultural business communication to improve trade efficiency.中文翻译:跨文化商务交际往往是指不同文化差异因素之间进行有效的跨文化交际,应采取适当的沟通渠道,克服文化差异的消极因素,增进本文的理解与合作,对跨文化商务交流的基本理论和跨文化商务谈判与商务礼仪这两个方面进行了详细的分析,并研究如何更好地开展跨文化商务沟通,提高贸易效率。
商务英语写作English Business Writing
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A.B o t h p a r t i e s1.Y o u r c o m p l i a n c e w i l l b e g r e a t l y a p p r e c i a t e d.2.W e l o o k f o r w a r d t o y o u r e a r l y r e p l y.3.W e h o p e t o h e a r f r o m y o u s o o n.4.Y o u r e a r l y r e p l y w i l l b e a p p r e c i a t e d.5.W e a p p r e c i a t e y o u r p r o m p t a t t e n t i o n.6.W i l l y o u r e p l y u s b e f o r e F r i d a y?7.Y o u h a v e n o t y e t r e p l i e d t o o u r l e t t e r o f A u g u s t5.8.W e r e c o m m e n d y o u t o g i v e t h i s y o u r u r g e n t a t t e n t i o n.9.W e h o p e y o u w i l l h a n d l e t h i s m a t t e r w i t h t h e u t m o s t c a r e.10.W e h a v e b e e n i n c o n v e n i e n c e d b y t h e d e l a y.11.We apologize for any inconvenience caused by the delay.12.P l e a s e l o o k u p t h e m a t t e r a n d g i v e u s y o u r d e f i n i t e r e p l y w i t h o u t f u r t h e r d e l a y.13.O n t h e r e c o m m e n d a t i o n o f M e s s r s.H a r v e y&C o.w e h a v e l e a r n e d w i t h p l e a s u r e t h e n a m eo f y o u r f i r m.14.W e a r e w i l l i n g t o e s t a b l i s h b u s i n e s s r e l a t i o n s w i t h y o u o n t h e b a s i s o f e q u a l i t y a n d m u t u a lb e n e f i t.15.We trust this order will be the first of a series of deals between us.16.If you find any stipulations therein disagreeable, please advise us in due time.17.Enclosed we are sending you Contract No. ZH7452 in duplicate. Please return to us one ofthem by airmail, complete with your signature.18.Please sign and return one signed copy of the Contract for our files.19.T h i s p o l i c y i s i s s u e d i n d u p l i c a t e a t S h a n g h a i o n t h e7t h d a y o f M a y i n t h e y e a r t w ot h o u s a n d a n d t e n.20.Many a large and big business has been built up from small ones.B. The Importer21.W e t a k e t h i s o p p o r t u n i t y t o i n t r o d u c e o u r s e l v e s a s i m p o r t e r s d e a l i n g e x c l u s i v e l y i n l e a t h e rg o o d s.22.P l e a s e s e n d u s t h e r e p r e s e n t a t i v e s a m p l e s.23.P l e a s e i n f o r m u s o f y o u r t r a d e t e r m s a n d f o r w a r d s a m p l e s a n d p r o d u c t b r o c h u r e s.24.Kindly mail us your catalogue and details of your specifications.25.P l e a s e s e n d u s y o u r b e s t C I F q u o t a t i o n f o r s e w i n g m a c h i n e s.26.W h e n q u o t i n g,p l e a s e s t a t e t e r m s o f p a y m e n t a n d t i m e o f d e l i v e r y.27.P l e a s e i n f o r m u s o n w h a t t e r m s y o u c a n s u p p l y i r o n n a i l s.28.W h e n s u b m i t t i n g y o u r q u o t a t i o n s,p l e a s e r e m e m b e r t o s e n d u s s a m p l e s o n t h e a r t i c l e sq u o t e d.29.W i l l y o u p l e a s e a l l o w u s a s p e c i a l a l l o w a n c e o n a n n u a l t o t a l p u r c h a s e a b o v e$500,000?30.W h e n q u o t i n g,p l e a s e s t a t e t e r m s o f p a y m e n t a n d d i s c o u n t y o u w o u l d a l l o w o n p u r c h a s e o fq u a n t i t i e s o f n o t l e s s t h a n500d o z e n.31.P l e a s e s h i p t h e g o o d s b y t h e f i r s t a v a i l a b l e s t e a m e r.32.Y our price is on the high side and we have to counter-offer as follows, subject to your replyreceived by us on or before 8 April.33.W e h a v e r e c e i v e d y o u r q u o t e s i n t r i p l i c a t e f o r t h e s u b j e c t p a r t s.34.P a y m e n t w i l l b e m a d e b y i r r e v o c a b l e L/C a t s i g h t.35.P l e a s e a d v i s e u s w h e n t h e g o o d s a r e r e a d y f o r s h i p m e n t.36.We wish you could supply us in future on 60 days D/A terms.37.In order to save a lot of expenses on opening the letter of credit, we will remit you the fullamount by T/T when the goods purchased by us are ready for shipment and the freight space is booked.38.I t i s t h e u s u a l p r a c t i c e h e r e t h a t10s h i r t s a r e p a c k e d t o a c a r t o n a n d10c a r t o n s t o a s t r o n gs e a w o r t h y w o o d e n c a s e.T h e r e w i l l b e a f l o w o f o r d e r s i f t h i s i n i t i a l o r d e r p r o v e s t o b e s a t i s f a c t o r y.39.We are enclosing our Confirmation of Purchase in duplicate. Please sign one copy andreturn it to us for our records.40.We have received your Sales Confirmation No. 2002 in due course.41.Please see to it that the goods we ordered are shipped as soon as the covering L/C reachesyou.42.We are glad to inform you that we shall open the covering letter of credit very soon.43.Please advise us when the goods are ready for shipment, so that we can arrange theshipping space and insurance.44.R e f e r r i n g t o o u r l e t t e r s a n d t e l e x e s i n r e s p e c t t o O r d e r N o.2170f o r1,000m e t r i c t o n s o fT i n F o i l S h e e t s,s o f a r w e h a v e n o d e f i n i t e i n f o r m a t i o n f r o m y o u a b o u t d e l i v e r y t i m e,a l t h o u g h t h e s e g o o d s a r e c o n t r a c t e d f o r s h i p m e n tb e f o r e t h e e n d o f l a s t m o n t h,a n d o u r L/Cw a s o p e n e d w i t h t h e B a n k o f C h i n a a s e a r l y a s i n M a r c h2007.45.A s o u r u s e r s a r e i n u r g e n t n e e d o f t h e c o n s i g n m e n t,p l e a s e g e t t h e g o o d s d i s p a t c h e d w i t h i nt h e s t i p u l a t e d t i m e.46.S o m e t h i n g u n e x p e c t e d c o m p e l s u s t o s e e k y o u r c o o p e r a t i o n b y a d v a n c i n g s h i p m e n t o f t h eg o o d s u n d e r S/C N o.730f r o m A u g./S e p.t o J u l y.47.A s t h e m a r k e t i s s l u g g i s h,p l e a s e p o s t p o n e t h e s h i p m e n t o f o u r o r d e r e d g o o d s t o M a r c h.48.P l e a s e s e n d u s t h e p o l i c y,t o g e t h e r w i t h a n o t e f o r t h e c h a r g e s.49.P l e a s e i n s u r e a g a i n s t A l l R i s k s f o r(a t)10%o v e r(a b o v e)t h e t o t a l i n v o i c e v a l u e.50.W e s h a l l r e m i t U S D500i n t o y o u r a c c o u n t u p o n r e c e i p t o f t h e s a m p l e s.51.P l e a s e s e n d d o c u m e n t s t o u s d i r e c t a n d w e w i l l r e m i t.52.W e w a n t a p o l i c y w i t h a m o r e e x t e n s i v e c o v e r a g e.53.P l e a s e c o v e r(i n s u r e)t h e g o o d s w i t h P a r t i c u l a r A v e r a g e.54.W e w i s h t o c o v e r t h e c o n s i g n m e n t a g a i n s t A l l R i s k s.55.H a v e y o u t a k e n o u t i n s u r a n c e f o r u s o n t h e s e g o o d s?56.P l e a s e i n s u r e u s o n t h e f o l l o w i n g g o o d s.57.W e w i s h y o u t o i n s u r e t h e g o o d s f o r t h e i n v o i c e v a l u e p l u s10%.C. The Exporter58.W e s h a l l i n f o r m y o u o f t h e d a t e o f s a i l i n g.59.W e a r e s e n d i n g y o u s a m p l e s b y a i r m a i l.60.W e e n c l o s e a p r i c e l i s t f o r o u r e x p o r t a b l e i t e m s.61.W e a r e s e n d i n g y o u u n d e r s e p a r a t e c o v e r b y a i r m a i l a c o p y o f t h e l a t e s t c a t a l o g.62.P l e a s e l e t u s k n o w i f t h e r e a r e a n y i t e m s w h i c h a r e o f i n t e r e s t t o y o u a n d w e w i l l s e n d y o uq u o t e s a n d s a m p l e s.63.“Y o u r c o m p a n y’s n a m e h a s b e e n g i v e n t o u s b y t h e C h a m b e r o f C o m m e r c e o f L o n d o n.”64.“W e l e a r n e d f r o m t h e C o m m e r c i a l C o u n s e l o r o f o u r E m b a s s y i n O t t a w a t h a t y o u d e a l i nt a b l e c l o t h s.”65.“W e s e l l C h i n e s e t a b l e c l o t h s.T h e y a r e o f g o o d q u a l i t y a n d h a v e f i n e w o r k m a n s h i p.C h i n e s e t a b l e c l o t h s a r e v e r y p o p u l a r i n E u r o p e.W e w o u l d l i k e t o w o r k w i t h y o u t o m a r k e tt h e m i n C a n a d a.”66.W e a r e a r r a n g i n g t o s e n d y o u1,000p e n s t o r e p l a c e t h e u n s o l d b a l a n c e o f970.P l e a s e r e t u r nt h e l a t t e r t o u s,f r e i g h t f o r w a r d.67.W e e n c l o s e o u r r e v i s e d q u o t a t i o n,s u b j e c t t o o u r c o n f i r m a t i o n a s u s u a l.68.W e a r e g l a d t o h a v e y o u r n a m e a n d a d d r e s s f r o m C h i n a C o u n c i l f o r t h e P r o m o t i o n o fI n t e r n a t i o n a l T r a d e69.Y o u r i n q u i r y o f S e p t.8h a s b e e n f o r w a r d e d t o u s f o r a t t e n t i o n f r o m o u r H e a d O f f i c e i nB e i j i n g.70.W e a r e a s t a t e-o p e r a t e d c o r p o r a t i o n,h a n d l i n g t h e e x p o r t o f a n i m a l b y-p r o d u c t s.71.W e a r e C h i n a N a t i o n a l T e x t i l e s I m p o r t&E x p o r t C o r p o r a t i o n,w i t h i t s h e a d q u a r t e r s i nB e i j i n g.72.T h i s i s t o i n t r o d u c e o u r s e l v e s a s o n e o f t h e l e a d i n g e x p o r t e r s o f g a r m e n t s i n C h i n a.73.W e w r i t e t o i n t r o d u c e o u r s e l v e s a s e x p o r t e r s o f w e d d i n g d r e s s e s h a v i n g m a n y y e a r s’e x p e r i e n c e i n t h i s p a r t i c u l a r l i n e of b u s i n e s s.74.W e a r e s p e c i a l i z e d i n t h e e x p o r t o f a r t s a n d c r a f t s.75.W e h a n d l e t h e e x p o r t b u s i n e s s o f s i l k g o o d s.76.W e h a n d l e a w i d e r a n g e o f e l e c t r i c f a n s.77.O u r s h i p p i n g a d v i c e w a s m a i l e d t o y o u t e n d a y s a g o.78.W e e n c l o s e o u r i l l u s t r a t e d c a t a l o g u e&p r i c e-l i s t g i v i n g t h e d e t a i l s y o u a s k f o r.79.U n d e r s e p a r a t e c o v e r,w e a r e a i r m a i l i n g y o u a c o p y o f o u r c a t a l o g u e w i t h d e t a i l e ds p e c i f i c a t i o n s.80.W e a r e i n r e c e i p t o f y o u r l e t t e r o f J u n e12,e n q u i r i n g f o r o u r b l a c k t e a.81.T h i s i s i n r e p l y t o y o u r e n q u i r y o f O c t.8t h,2000.82.W e w e l c o m e y o u r e n q u i r y o f M a y26t h,2001&t h a n k y o u f o r y o u r i n t e r e s t i n o u r p r o d u c t s.W e s p e c i a l i z e i n t h i s l i n e o f b u s i n e s s.83.W e e n c l o s e o u r l a t e s t c a t a l o g u e a n d a p r i c e l i s t g i v i n g d e t a i l s y o u a s k f o r.84.I n r e p l y t o y o u r e n q u i r y d a t e d D e c.10,w e q u o t e y o u t h e p r i c e C F R H a m b u r g f o r5M/TW a l n u t m e a t.85.W e t a k e p l e a s u r e i n q u o t i n g y o u o u r l o w e s t p r i c e f o r b l a c k t e a.86.W e q u o t e f o r t h i s a r t i c l e(a t)U S$10p e r c a s e F O B S h a n g h a i.87.T h a n k y o u f o r y o u r e n q u i r y d a t e d M a r c h18a n d n o w,w e o f f e r a s f o l l o w s.88.T h i s o f f e r i s s u b j e c t t o g o o d s b e i n g u n s o l d.89.A s t h e p r i c e s q u o t e d a r e e x c e p t i o n a l l y l o w a n d l i k e l y t o r i s e,w e w o u l d a d v i s e y o u t o a c c e p tt h e o f f e r w i t h o u t d e l a y.90.W e t r u s t y o u w i l l f i n d o u r o f f e r s a t i s f a c t o r y a n d l o o k f o r w a r d t o r e c e i v i n g y o u r o r d e r.91.I n o r d e r t o c l o s e t h i s d e a l w e s h a l l f u r t h e r r e d u c e(c u t)o u r p r i c e b y5%.92.T h e p r i c e y o u c o u n t e r-o f f e r e d i s o u t o f l i n e w i t h t h e m a r k e t,s o i t i s b e y o n d w h a t i sa c c e p t ab l e t o u s.93.T h a n k y o u f o r y o u r O r d e r N o.123.W e a c c e p t i t a n d w i l l d i s p a t c h t h e g o o d s e a r l y J u n e.94.W e a r e p l e a s e d t o r e c e i v e d y o u r o r d e r a n d c o n f i r m a c c e p t a n c e o f i t.95.W e h a v e p l e a s u r e i n i n f o r m i n g y o u t h a t w e h a v e b o o k e d y o u r o r d e r N o.234.W e a r es e n d i n g y o u o u r S a l e s C o n f i r m a t i o n N o.789i n d u p l i c a t e,o n e c o p y o f w h i c h p l e a s e s i g na n d r e t u r n f o r o u r f i l e.96.W e a r e v e r y p l e a s e d t o r e c e i v e y o u r o r d e r a n d c o n f i r m t h a t a l l t h e i t e m s r e q u i r e d a r e i ns t o c k.97.T h e g o o d s y o u o r d e r e d a r e m o m e n t a r i l y o u t o f s t o c k.98.A s o u r f a c t o r i e s a r e f u l l y c o m m i t t e d f o r t h e f o u r t h q u a r t e r,w e r e g r e t o u r i n a b i l i t y t oe n t e r t a i n a n yf r e s h o r d e r.99.A s w a g e s a n d p r i c e s o f m a t e r i a l s h a v e r i s e n c o n s i d e r a b l y,w e r e g r e t w e a r e n o t i n a p o s i t i o nt o b o o k t h e o r d e r a t t h e p r i c e s w e q u o t e d h a l f a y e a r a g o.100.P l e a s e b e a s s u r e d t h a t t h e o r d e r w i l l b e p u n c t u a l l y f u l f i l l e d.101.W e c a n a s s u r e y o u t h a t w e w i l l fill y o u r o r d e r p r o m p t l y a n d c a r e f u l l y.102.Y o u r o r d e r i s b o o k e d a n d w e a r e w o r k i n g o n i t.103.P l e a s e o p e n t h e r e l e v a n t L/C i n t i m e t o e n s u r e t h e f u l f i l l m e n t o f t h e o r d e r.104.I f t h e b u y e r s f a i l t o d i s p a t c h t h e v e s s e l i n t i m e,t h e s e l l e r s s h a l l h a v e t h e r i g h t t o c l a i mc o m p e n s a t i o n f o r t h e i r l o s s e s.105.W e s h o u l d b e o b l i g e d i f y o u c o u l d i n f o r m u s b y r e t u r n w h e t h e r y o u a r e i n t e r e s t e d i n t h e o f f e r s w e h a v e s u b m i t t e d.106.We are sending you our blank pro forma invoice in quadruplicate.107.Please fill in all the particulars for submitting to your authorities for import license, and send us a copy for our record.108.We regret that we are unable to consider your request for payment under D/A terms.109.As a rule, we ask for payment by L/C.110.We are prepared to accept payment for your trial order on D/P basis.111.In view of our long business relation, we will make an exception to our rules and accept L/C at 30 days (after) sight.112.As an exceptional case, we accept payment for your initial order on D/A basis.113.A s a s p e c i a l a c c o m m o d a t i o n,w e a g r e e t o y o u r p r o p o s a l a n d a c c e p t p a y m e n t b y D/P a t s i g h t,b u t t h i s s h o u l d n o t b e r e g a r d e d a s a p r ec ede n t.114.I n o r d e r t o p a v e t h e w a y f o r y o u r p u s h i n g t h e s a l e f o r o u r p r o d u c t s i n y o u r m a r k e t,w ea g r e e t o p a y m e n t f o r t h i s t r a n s a c t i o n u n d e r D/A t e r m s.115.D/A p a y m e n t i s n o t a p p l i c a b l e t o y o u r c a s e.116.A s t h e g o o d s h a v e b e e n r e a d y,p l e a s e r u s h t h e L/C c o v e r i n g S/C A C–1301.117.T h e s h i p m e n t d a t e i s a p p r o a c h i n g.I t w o u l d b e a d v i s a b l e f o r y o u t o o p e n t h e L/C c o v e r i n g y o u r o r d e r N o.751a s e a r l y a s p o s s i b l e s o a s t o e n a b l e u s t o e f f e c t s h i p m e n t w i t h i n t h e s t i p u l a t e d t i m e l i m i t.118.We have received your L/C No 531 and on checking up the clauses, have found the following discrepancies in it.119.P l e a s e a m e n d t h e L/C b y c a b l e a s a l l o w i n g p a r t i a l s h i p m e n t s.120.P l e a s e a m e n d t h e a m o u n t o f t h e L/C t o r e a d“2%m o r e o r l e s s”.121.W e h a v e f o u n d t h a t t h e a m o u n t o f y o u r L/C i s i n s u f f i c i e n t.P l e a s e i n c r e a s e t h e u n i t p r i c ef r o m$3t o$3.5a n d t o t a l a m o u n t t o$70,000.122.P l e a s e d e l e t e t h e c l a u s e“b y d i r e c t s t e a m e r”a n d i n s e r t t h e w o r d i n g“T r a n s s h i p m e n t a n d p a r t i a l s h i p m e n t a r e a l l o w e d”.123.P l e a s e e x t e n d b y c a b l e t h e s h i p m e n t d a t e a n d t h e v a l i d i t y o f y o u r L/C t o15M a y a n d1J u n e r e s p e c t i v e l y,s o a s t o e n a b l e u s t o e f f e c t s h i p m e n t o f t h e g o o d s.124.W e a r e c a b l i n g y o u t o d a y a s k i n g f o r a t w o w e e k e x t e n s i o n o f t h e L/C c o v e r i n g y o u r o r d e r N o.731f o r300c a s e s f r o z e n c h i c k e n.125.P l e a s e h a v e t h e L/C N o.419e x t e n d e d u n t i l4J u n e s o t h a t w e c a n m a k e s h i p m e n t w i t h o u tf a i l.126.We hope the above payment terms will be acceptable to you and expect to receive your trial order in due course.127.Seeing that the other terms in L/C are conformable to those in our S/C, we agree to ship the goods as contracted.128.We are pleased to confirm the above order from you and are sending you our SalesConfirmation No. HZ1034 in duplicate, one copy of which is to be countersigned and returned for our file.129.Enclosed please find our S/C No. 567 in duplicate, a copy of which is to be co untersigned and returned to us.130.Thank you very much for your countersigned copy of S/C No. 1001 which has come to us in order.131.In order to avoid subsequent possible amendments, please see to it that the L/C stipulations are in accordance with those of the contract.132.We appreciate your cooperation and trust that the first partial shipment which is to be effected early month will turn out to your complete satisfaction.133.We wish to thank you for your cooperation and hope that this transaction will pave the way for further development of business between us.134.T h a n k y o u f o r y o u r e x t e n s i o n o f y o u r L/C N o.5757.T o d a y w e s h i p p e d t h e a b o v ec o n s i g n m e n t o n b o a rd S.S.“E a s t W i n d”w h i c h s a i l s f o r y o u r p o r t t o m o r r o w.135.E n c l o s e d p l e a s e f i n d o n e s e t o f t h e s h i p p i n g d o c u m e n t s c o v e r i n g t h i s c o n s i g n m e n t,a sf o l l o w s:136.W e a r e g l a d t o h a v e f i l l e d y o u r o r d e r a f t e r l o n g d e l a y a n d t r u s t t h a t t h e g o o d s w i l l r e a c h y o u i n t i m e t o m e e t y o u r u r g e n t n e e d a n d t h a t t h e y w i l l t u r n o u t t o y o u r c o m p l e t es a t i s f a c t i o n.137.T h a n k y o u f o r t h e r e c e i p t o f a n I r r e v o c a b l e L e t t e r o f C r e d i t N o.N W-4512e s t a b l i s h e d t h r o u g h t h e B a n k o f C h i n a f o r t h e c a p t i o n e d o r d e r.138.W e c o u l d n o t d e l i v e r t h e t o t a l q u a n t i t y b y o n e s h i p m e n t.S i n c e t h i s w a s u n f o r e s e e n,w eh e r e b y r e q u e s t y o u t o a m e n d t h e L/C b y d e l e t i n g t h e s p e c i a l c l a u s e“p a r t i a l s h i p m e n t n o ta l l o w e d”.139.W e w i l l s h i p t h e r e m a i n i n g200,000s q u a r e f e e t b y t h e f i r s t b o a t a v a i l a b l e a f t e r r e c e i p t o f y o u r a m e n d m e n t t o t h e L/C.140.W e a r e g l a d t o i n f o r m y o u t h a t t h e g o o d s y o u o r d e r e d a r e r e a d y f o r s h i p m e n t.P l e a s e l e t u sh a v e y o u r i n s t r u c t i o n s f o r p a c k i n g a n d d i s p a t c h.141.T h e s h i p m e n t o f b a t h t o w e l s u n d e r C o n t r a c t N o.756w i l l b e e f f e c t e d b y M.V.“G o d d e s s”, w h i c h i s s c h e d u l e d t o l e a v e h e r e o n J u n e20.P l e a s e a r r a n g e i n s u r a n c e f o r t h i s c a r g o.142.W e a r e p l e a s e d t o i n f o r m y o u t h a t t h e g o o d s u n d e r S/C N o.3125w e n t f o r w a r d p e r M.V.“W a s h i n g t o n”o f t h e P a c i f i c L i n e o n M a y7,a n d t h e r e l e v a n t s h i p p i n g s a m p l e s h a d b e e nd i s p a t c he d t o y o u b y a i r b ef o r e t h e s t e a m e r s a i l e d.143.W e t a k e p l e a s u r e i n a d v i s i n g y o u t h a t w e h a v e t o d a y s h i p p e d t h e g o o d s u n d e r y o u r O r d e r N o.756o n b o a r d S/S“P e a c e”w h i c h s a i l s f o r y o u r p o r t t o m o r r o w.144.W e h a v e p l e a s u r e i n n o t i f y i n g y o u t h a t w e h a v e s h i p p e d y o u t o d a y b y M.V.“Y e l l o w R i v e r”200c a r t o n s o f a l a r m c l o c k s.T h e y a r e t o b e t r a n s s h i p p e d a t H o n g K o n g a n d a r ee x p e c t e d t o r e a c h y o u r p o r t e a r l y n e x t m o n t h.145.I f y o u d e s i r e e a r l i e r d e l i v e r y,w e c a n o n l y m a k e a p a r t i a l s h i p m e n t o f50t o n s o f r i c e i n J u l y a n d t h e b a l a n c e o f50t o n s i n A u g u s t.146.I n c o m p l i a n c e w i t h t h e t e r m s o f t h e c o n t r a c t,a f u l l s e t o f n o n-n e g o t i a b l e d o c u m e n t s w e r ea i r m a i l e d t o y o u i m m e d i a t e l y a f t e r t h e g o o d s w e r e s h i p p e d.147.T h e o r i g i n a l s o f t h e s h i p p i n g d o c u m e n t s a r e b e i n g s e n t t o y o u t h r o u g h t h e B a n k o f C h i n a. 148.T h e C o m m e r c i a l I n v o i c e a n d I n s u r a n c e P o l i c y t o g e t h e r w i t h c l e a n o n b o a r d O c e a n B i l l o f L a d i n g h a v e b e e n s e n t t h r o u g h t h e N a t i o n a l B a n k.149.W e h a v e i n s u r e d t h e g o o d s W.P.A.a n d a g a i n s t W a r R i s k a t110%o f t h e i n v o i c e v a l u e. 150.Y o u r c u s t o m e r’s r e q u e s t f o r i n s u r a n c e c o v e r a g e u p t o t h e i n l a n d c i t y i s a c c e p t a b l e o nc o nd i t i o n t h a t s u c he x t r a p r e m i u m i sf o r h i s a c c o u n t.151.T h e a d d i t i o n a l c h a r g e s/i n s u r a n c e p r e m i u m i s f o r t h e b u y e r’s a c c o u n t.152.R e g a r d i n g i n s u r a n c e,t h e c o v e r a g e i s f o r110%o f t h e i n v o i c e v a l u e u p t o t h e p o r t o fd e s t i n a t i o n.153.P l e a s e i n s u r e F.P.A a t y o u r e n d.154.W e u s u a l l y i n s u r e w i t h t h e P e o p l e’s I n s u r a n c e C o m p a n y o f C h i n a f o r t h e g o o d s s o l d o nC I F b a s i s.155.I n s u r a n c e i s t o b e e f f e c t e d b y t h e s e l l e r s a g a i n s t A l l R i s k s f o r110%o f t h e i n v o i c e v a l u e w i t h t h e P e o p l e’s I n s u r a n c e C o m p a n y o f C h i n a.For Reference156.W e h a v e r e c e i v e d a s u d d e n b i d f r o m F r e e m e n B r o t h e r s C o m p a n y,L o n d o n,w i t h w h i c h y o ua r e n o w d o i n gb u s i n e s s a n d t h e f i r m g i v e s u s y o u r n a m e a s a r e f e r e nc e.157.W e s h a l l a p p r e c i a t e i t i f y o u w i l l l e t u s h a v e t h e f o l l o w i n g i n f o r m a t i o n:H o w l o n g h a v e y o u b e e n i n b u s i n e s s r e l a t i o n s w i t h t h e f i r m?W h a t c r e d i t l i m i t h a v e y o u p l a c e d o n t h e i r a c c o u n t?H o w p r o m p t l y a r e t e r m s m e t?W h a t a m o u n t i s c u r r e n t l y o u t s t a n d i n g?158.A n y i n f o r m a t i o n y o u m a y g i v e u s w i l l b e t r e a t e d a s s t r i c t l y c o n f i d e n t i a l a n d e x p e n s e sa c c r u i n g f r o m t h i s i n q u i r y w i l lb e g l a d l y p a i d b y u s u p o n r ec e i p t o f y o u r b i l l.159.T h e s u b j e c t c o m p a n y i s n o w o f f e r i n g t o r e p r e s e n t u s i n t h e s a l e o f o u r S e w i n g M a c h i n e s,a n d h a s r e f e r r e d u s t o y o u r B a n k f o r d e t a i l e d i n f o r m a t i o n ab o u t i t sc r ed i t s t a n d i n g,b u s i ne s sc a p a c i t y a nd c h a r a c te r.160.W e s h a l l a p p r e c i a t e i t i f y o u w i l l g i v e u s y o u r f r a n k o p i n i o n o n t h e s e p o i n t s r e g a r d i n g t h ec o m p a n y.161.A n y i n f o r m a t i o n y o u m a y g i v e u s w i l l b e t r e a t e d s t r i c t l y i n c o n f i d e n c e.162.W e a s s u r e y o u o f o u r r e c i p r o c a t i n g y o u r c o u r t e s y a t a n y t i m e.163.T h e s u b j e c t c o m p a n y y o u i n q u i r e d a b o u t b y y o u r l e t t e r o f O c t o b e r15,2001,h a s b e e n m a i n t a i n i n g a n a c c o u n t w i t h u s f o r t h e p a s t t w e n t y y e a r s,d u r i n g w h i c h t h e y h a v e n e v e rf a i l e d t o m e e t t h e i r o b l ig a t i o n.Th ei r b a l a n c e s h e e t s o f r e c e n t y e a r s e n c l o s e d w i l l s h o w y o ut h a t t h e i r i m p o r t b u s i n e s s i n S e w i n g M a c h i n e s h a s b e e n m a n a g e d a n d o p e r a t e d u n d e r as a t i s f a c t o r y c o n d i t i o n.164.W e b e l i e v e t h a t t h e y o w e t h e i r r e p u t a b l e p o s i t i o n a m o n g t h e l o c a l w h o l e s a l e r s i n o u rd i s t r i c t t o t he i r s t e a d y a n d s i n c e r e w a y of c o n d u c t i ng b u s i n e s s.165.P l e a s e n o t e t h a t t h i s i n f o r m a t i o n i s f u r n i s h e d w i t h o u t a n y r e s p o n s i b i l i t y o n o u r p a r t a n d s h o u l d b e h e l d s t r i c t l y c o n f i d e n t i a l.。
商务信件英语作文150字
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商务信件英语作文150字(中英文版)Subject: Business Letter in English (150 words)Dear [Recipient"s Name],I hope this letter finds you well.I am writing to discuss the recent developments in our business partnership and to address some important matters that require our immediate attention.Firstly, I would like to express my gratitude for the continued support and cooperation between our companies.Over the years, our partnership has grown stronger, and I am confident that together we can achieve even greater success in the future.However, I have noticed that there have been some delays in the delivery of our products, which has affected our customer satisfaction and business reputation.I kindly request that we work together to find a solution to this issue and ensure that our customers receive their orders in a timely manner.Additionally, I would like to propose a meeting between our respective teams to discuss potential collaborations and explore new business opportunities.I believe that by working together, we can create innovative solutions and expand our market reach.Please let me know your thoughts on the matter and if you are available to meet at your earliest convenience.I look forward to hearingfrom you soon.Best regards,[Your Name]。
商务英语business writing
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• Message for Barbara Black • From Max Fischer • Re: visit to Berlin tomorrow----changes to schedule • Pick up from hotel @ 7am • 1st appointment: 8:30 • 2nd appointment 9:15 • (Bring 20 catalogues) • Rest of morning: no change • Lunch with Herr Muller + Frank Schmidt • P.M. visit factory+warehouse • Taxi to airport at 16:00 • Any problems call Max on his cell phone
Situation:
1. 2.
Conclusion
1. This is a very exciting project,____ 2. The Cola-Taste account is very important to both our Байду номын сангаасarkets,___
Recommendations
1. We should invite____________ 2. Our Chief Executive Officer should… 3. We should begin planning the project as soon as possible, and decide on the schedule.
• A notice is an announcement giving information. It is put in a public place where everyone can see it. It is not for one particular person, but for everyone to read. • This is a company notice inviting employees to a summer party.
商务英语函电Unit 1 Business Letter Writing
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1. The letterhead 信头 2. The date line 日期 3. The inside name and address 收信人名称地址 4. The salutation 称呼 5. The body of the letter 信文 6. The complimentary close 结尾敬语 7. The signature 落款
518 Main Street Rochester,NY 14612 U.S.A. July 8, 2006
Mr. Galen Smith ABC Company 5688 Sussex St. Buffalo, NY 14384 U.S.A. Dear Mr. Smith,
We enclose details of our inquiry for fur coats to be delivered before the end of August. Will you please give us your prices for the quantity named? Yours faithfully, Mark Johnson
3. Modified Block Form混合式/改良式
It is also called semi-block form. All the parts start from the left margin, except
the date, complimentary close and signature which are positioned from the middle little towards the right.
地址 由大到小
中国地址名称用英文写
商务英语商务信函写作范文(优选10篇)
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商务英语商务信函写作范文(优选10篇)(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。
文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!商务英语商务信函写作范文(优选10篇) 商务英语商务信函写作范文第1篇from triple wave sdn.bhd a-5-9 empire tower, ss 6 subang jaya, 47500, selangor, malaysia.dear visa officer, we would be grateful if a business visa could be granted for china research institute of electronic engineering, to visit malaysia on monday february 5 through february 20, XX.during this trip he will meet with our company representative to discuss the sale and distribution of digital cctv surveillance solutions,access control system and security alarm system and other communication solutions.china research institute of electronic engineering is financially reonsible for the applicant’s visit and undertakes to ensure that that he will abide by the rules and regulations of the malaysia sincerely, mr.samir senior vice president triple wave sdn.bhd.consulate general of malaysia consular section dear visa officer, we are cordially inviting china research institute of electronic engineering to visit malaysia on monday april 3 through april 7, XX.during this trip he will meet with our company representative to discuss the sale and distribution of products.sincerely, barry g.hart senior vice president eastcoast promotions, triple wave sdn.bhd a-5-9 empire tower,ss 6 subang jaya,47500, selangor, malaysia.商务英语商务信函写作范文第2篇Dear Sir or Madam:This is in regards to your order for 5,000widgets and our sales confirmation No.341.We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.We would be grateful if you would eXpedite the establishment of the L/C so that we can ship the order on time.In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract.We look forward to receiving your response at an early date.Yours sincerely,Hillary商务英语商务信函写作范文第3篇Dear Mr.Steve,Congratulations on your 50th birthday.This is a special and important day for you and we would like to eXpress our sincerest greetings.To achieve better performance, we will pull together andhelp each other sincerely as usual.With affectionate birthday wishes.Yours faithfully,K&W Company尊敬的史蒂夫先生:祝您50岁生日快乐!对您来说,今天是一个特殊而又重要的日子,在这个特别的时刻,我们想献上我们最真诚的祝福。
商务英语作文四篇
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商务英语作文四篇商务英语作文篇1Thank you for your letter of 2 November. We are delighted to hear that you are to pleased with the refurbishment of your hotel. As your know .in our line of work, we depend on good ,reports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . Would you agree to our suggesting that future clients should call you? It would also be most helpful if we could occasionally bring a client to look at your hotel . We would , of course , stay overnight at least.I’ll call you next week to hear your reaction. Thanks again for you kind words.从11月2日的来函得悉阁下对贵饭店的整修感到满足,此消息对本公司实是一鼓舞。
设计行业重视声誉,客人在选择设计公司时必定会有所比较。
商务英语写作概述ppt课件
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The ability to write effectively is a valuable
business asset.
Three reasons: 1) business is transacted in writing; 2) writing effectively helps increase company sales and profit; 3) proficiency in writing gives a personal advantage
BUSINESS WRITING
商务英语写作
Course Outline
2023/11/10
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1
Text Book
商务英语写作(修订版)
BUSINESS ENGLISH WRITING
胡英坤 车丽娟 主编 外语教学与研究出版社 2013.8
2023/11/10
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2
Contents
1 An Overview of Business W商务ri写tin作g概述 2 Structure and Style of Bus商in务e信s函s 的Le结t构te与rs格式 3 Sales-related Inquiries and询R盘e与p回li复es 4 Orders and Confirmation L订e单tt与er确s认函 5 Letters about Shipment 装运函
The writer should have an acquaintance with the particular interest and, if possible, the emotions of the reader.
2023/11/10
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商务英语写作 business writing
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Notices
Chapter 3 Official Documents Contents 1 2 3 4 5
Notices
Memos
Business Reports
Minutes
Business Meeting
Notices
j
Module 1: Notices
Objectives
In this module, you are expected
Notices
Task 1 Your Try
There is a franchised store of Sunshine Cashmere Co. Ltd. in Yongxing Road, Hangzhou, which sells retails to individual customers. Due to the development of the business, Mr. Jiang has planed to move it to a larger premise, that is, No. 18 Qingchun Road, Hangzhou from May 1, 2009. So, Qiu Xiaoyun is asked to write a notice to inform the customers the news of removal and the price cutting as well.
to learn about the format and contents of different types of notices;
to write appropriate and effective notices on different occasions, such as opening, premise change, meetings, matches, and lectures.
商务英语写作技巧
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商务英语写作技巧Business English Writing Tips系列对商务和法律人士使用英语时的一些常见错误进行指正,请看以下商务和法律人士(商法人)英语写作常见表达错误:1. “well received with many thanks”经常看见商法人回复客户邮件时的这种表达方法,这其实是非常strange的一种表达。
首先received就可以,加上well就和一般常见的英文表达方式相悖了。
其次,thanks就行,加上many没有必要,亦会看起来稍微有一点点过于polite,well received with many thanks是亚洲人会经常用的英语表达方法。
所以,这个句子的正确说法应是email received with thanks,但其实这种表达方式老外是不常用的,这更多的是亚洲人对英语的一种发明并最终影响了英美人的使用方法,像Long time no see一样。
更正宗一点的表达是We have received your email and we will xxx accordingly或We acknowledge the receipt of your email and thank you for contacting us或者Thank you for sending xxx through and we will xxx accordingly等等。
有的时候英文表达不一定是简短的好,正如中文一样,英文是一门存在了很长时间的语言,是有固定和让人舒适的表达方式的,故意缩短不可取。
2. “captioned matter”Captioned matter也是商法人在邮件中经常见到的表达方式,但对这种用法,没有和亚洲人接触过的外国人大都是看不懂的。
想用captioned matter在邮件中表达的意思是the matter in the subject line。
现代商务英语第1章商业信函写作(Business Letter Writing)
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7
⑦签名(Signature),即签发信人的名。这与其 他信函差不多。不同的是,商业信函还应签上发信 人单位(公司、商行、工厂、码头等)的名称及头衔 (President,Director,Manager等)。名字一般由 发信人用钢笔亲笔签署,哪怕信件是用电脑或打字 机打印的。名字要签得既可辨认,又不可模仿。此 外,商业信函还具有如下一些特别事项(Special Remarks):
第1章 商业信函写作
(Business Letter Writing)
(Business Letter Writing)随着我国加入世界 贸易组织(WTO)和对外开放的不断深入,我国 对外经济贸易活动也越来越广泛,越来越频繁。 商业信函的写作在建立经济业务、传递商务信息 和树立企业形象中起着极其重要的作用。
例如: Yours sincerely,Bettie V. MetreP.S. If you can arrive here this weekend drive a car to meet you.
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5 England (英国伦敦市东北第5邮区布鲁克大道325号比尔· 斯 特郎先生)b. Mr.Joseph Abel 327 Green Drive Clarinda,Iowa 51632 U.S.A. (美国依阿华州51632克拉伦达市格林大道327 号约瑟夫· 阿贝尔先生) ④称呼(Salutation):商业信函的称呼,相当于 我国信函中开头的“敬启者”或“谨启者”之类。 英语商业信函通常有如下几种称呼:Dear Mr.Dear SirDear sirsDear Esq.Dear MadamGentlemenDear Sir or Madam请注意: Dear Mr.用于已知姓名者,其他几种均用于未知姓 5 名者。Dear Esq.和Dear sirs为英国式用法。
商业信函作文英语
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商业信函作文英语Title: Writing Effective Business Correspondence in English。
In today's globalized business world, effective communication is crucial for success. One of the most common forms of business communication is the business letter. Whether you're reaching out to clients, partners, or colleagues, mastering the art of writing a professional and polished business letter in English is essential. In this guide, we'll explore the key components and best practices for crafting effective business correspondence.1. Clear and Concise Language: When writing a business letter, use clear and concise language to convey your message. Avoid jargon, complex sentences, and unnecessary words. Remember, your goal is to communicate your message quickly and effectively.2. Proper Formatting: Follow the standard format forbusiness letters, including the date, recipient's address, salutation, body paragraphs, closing, and signature. Use a professional font and formatting style, such as Times New Roman or Arial, and single-space your letter.3. Introduction: Begin your letter with a polite greeting, such as "Dear Mr./Ms. [Last Name]," followed by a brief introduction of yourself or your company. State the purpose of your letter in a clear and concise manner.4. Body Paragraphs: The body of your letter should provide more detail about the purpose of your communication. Break your content into paragraphs for clarity, and use bullet points or numbered lists to organize information if necessary. Support your points with relevant facts, data,or examples.5. Polite and Professional Tone: Maintain a polite and professional tone throughout your letter. Even if you're addressing a complaint or issue, avoid using harsh or confrontational language. Instead, express your concerns respectfully and offer constructive solutions orsuggestions.6. Call to Action: Clearly state what action you expect the recipient to take, whether it's responding to your inquiry, providing feedback, or taking a specific course of action. Be direct but courteous in your request.7. Closing: End your letter with a courteous closing, such as "Sincerely," "Best regards," or "Yours faithfully," followed by your name and title. Leave a space for your handwritten signature if sending a physical letter.8. Proofreading and Editing: Before sending your letter, carefully proofread it for spelling, grammar, and punctuation errors. Consider asking a colleague or trusted friend to review your letter for feedback. A well-written and error-free letter reflects positively on your professionalism and attention to detail.9. Follow-Up: If you don't receive a response within a reasonable timeframe, don't hesitate to follow up with a polite reminder. Persistence can often lead to successfuloutcomes in business communication.10. Adapt to Cultural Norms: If you're communicating with international partners or clients, be mindful of cultural differences in communication styles and etiquette. Researching cultural norms and customs can help you tailor your message appropriately.By following these best practices, you can write professional and effective business letters that convey your message clearly and respectfully. Remember to always consider your audience and the purpose of your communication, and strive to create a positive impression through your correspondence. With practice and attention to detail, you can master the art of business writing in English and enhance your professional reputation in the global marketplace.。
商务英语常用单词与写作带翻译
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商务英语常用单词与写作带翻译商务英语常用单词与写作范文带翻译在真实的商务贸易中,常用的一些英语术语非常多,下面店铺带来关于商务英语常用单词与写作范文,供大家参考学习。
1、商業書信寫法(BUSINESS LETTER WRITING)1)、原則(Rules)--------Attention; interest;Desire;Action;2)、6C’s--------Clearness;correctness;conciseness;consideration;character;3)、Element(構成元素)------letterhead(company name;address,conact Number;);reference number;date;inside Address;salutation;2、報價(Quotation)報價是一種以特定條款提供產品的承諾。
詢價者如覺得價格合理,便可確認接受訂貨,因此報價者(OFFEROR)必須小心處理報價條款,如因錯報價格而無法供貨,則會對商譽有損。
報價通常是由買方提供予買方,即賣方報價(SELLING OFFER),但亦有由買方提出價格,由賣方決定是否接受,稱為習方報價(BUYING OFFER)或出價(BID)。
一般報價可分實盤(FIRM OFFER/OFFER WITH ENGAGEMENT)及虛盤(No-firm /offer without engaement).實盤報價會詳細列明數量、交易條款及報價有效期,只要受盤人(OFFERENCE)在有效期內確認,便可達成交易。
如貨品價格經常浮動,或貨品供應不穩定,報價者可指明價屬虛盤,或加上保留條件,如以最后確認為准、以貨物尚未售出為准或報價可隨時變更等。
報價亦可以報價單(PRICE LIST)形式發出,此種報價并無特定對象,只作回復一般詢價時使用,并于報價單上說明以最后確認為准。
至于投標是一種要求報價的方法,買方會列明要求及投標方法,由市場上的公司自稈竟投,再從中選取可提供最有利條件的公司。
商务英语写作1Notes
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The Importance of Business English Writing
Effective Communication: Business English Writing is essential for clear and effective communication within and across organizations It enables professionals to share information, collaborate, and make decisions with precision and timelines
Definition
Business English Writing refers to the use of English in written communication within the business context It involves the writing of emails, memories, reports, proposals, and other official documents
Example
A business letter might be used to confirm a meeting, request information, or provide feedback on a product or service
Business Report
• Purpose: Business reports are used to communicate information about a business or project to relevant stakeholders They can be internal or external reports
商务英语写作05
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Ch4 Business Letter Writing Ⅳ- Order & AcknowledgementOrder 订单An order is a request to supply a specified quantity of product. it should be clearly and accurately written out and state all the terms of transaction. An order form filled out is not enough, and a confirming letter usually goes with the order from the purchasing side.⏹The General Layout of An Order⏹Example:Gentlemen:We are pleased to give you the following order based on the catalog and price list you sent us on August 1: ( Pleas e forward/send the following merchandise to us: )Quantity Pattern Catalogue Price per unitNo. No. (CIF Hongkong)600 pillowcase 18 45 US$1.6500 pillowcase 21 65 US$1.7Delivery: During SeptemberPayment: By L/C to be opened in accordance with our agreementPacking: Usually packing in strong bales, with gunny bag cover and waterproof material.Please acknowledge this order and inform definite delivery date. Upon receipt of your confirmation we will open a letter of credit in your favor.As the goods are urgently needed, we hope you will try to send them by the first available vessel.Y ours truly,Acknowledgement 认收The order is considered accepted only when the seller accepts or confirms the order. The acknowledgement usually covers the order number, the ordered items, the price and discount (if there is one), the payment settled and the terms of delivery.General LayoutGentlemen:Thank you for your Order No.1 for pillowcases and assure you that all the items you required are in stock. We are happy that you are one of our customers.We confirm with you the following order for the pillowcases at the prices stated in your letter of August 3rd: Quantity Pattern Catalogue Price per unitNo. No. (CIF Hongkong)600 pillowcase 18 45 US$1.6500 pillowcase 21 65 US$1.7Delivery: During SeptemberPayment: By L/C to be opened in accordance with our agreementPacking: Usually packing in strong bales, with gunny bag cover and waterproof material.For the above order, we enclose our Sales Confirmation No.216 in duplicate. Please sign and return one copy for our file at your earliest convenience.Y ou are expected to arrange the establishment of the relative Confirmed Irrevocable Letter of Credit through the bankers and shall inform us by fax as soon as it is opened.We thank you again for the above order and hope that this will lead to an enduring cooperation between us.Y ours truly,Gentlemen:Thank you for your order of September 1 for 20 units of Portable Radio Set A102, 10 units of Cassette TapeRecorder B84 and 10 units of Microphone C59.We have in stock Portable Radio Set A102 and Cassette Tape Recorder B84, but regret to say Microphone C59 is out of stock. This article is no longer manufactured because it is rather outdated.A new Model C60 is recently developed and enjoys wide popularity. We would like to ask you if you would buy this model instead of C59.The other two items will be shipped to you as soon as possible.Y our prompt reply by fax concerning C60 would be appreciated.Y ours truly,⏹Key points:The number of the orderThe items orderedUnit price of eachPayment and deliveryDiscount (if there is one)Some Useful Sentences⏹感谢你方2月20日的报价,随函附上关于标题项目下货物的456号订单。
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外语教学与研究出版社
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Example
Our apples are excellent. Our apples are juicy, crispy and tender. (Concrete) Smithton Company is our big buyer. Smithton Company did more than one million USD worth of business with us in 2005. (Concrete)
外语教学与研究出版社 13
Example 4
They have a decided advantage in regard to freight. (Poor) They have a decided advantage in regard to freight charges (运费). (Better) They informed Messrs. Smith and Richardson that they would receive an answer in a few days. (Poor) They informed Messrs. Smith and Richardson that the latter would receive an answer in a few days. (Better)
外语教学与研究出版社 3
To influence
In
addition to providing information, a business message must also influence the reader’s attitudes and actions.
外语教学与研究出版社
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To entertain
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Example 3
We do not anticipate any increase in prices in the near future. (Poor) We do not expect prices to rise soon. (Better) Owing to the fact that your competitor’s price is much lower than yours, we cannot accept your offer. (Poor) Because your competitor’s price is much lower than yours, we cannot accept your offer. (Better)
外语教学与研究出版社 8
Correctness
Correct grammar, punctuation and spelling are basic requirements for business writing, In addition, correctness means choosing the correct level of language, and using accurate information and data.ear Sirs, we are sorry you have misunderstood us. (×) Dears Sirs, we are sorry we didn’t make ourselves clear. (√) We cannot understand why you have had trouble with these articles. (×) We presume that there must be some reasons for you having trouble with these articles. (√)
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Complete message
Reminding him of his promise of timely delivery. What losses has this caused you? Asking for compensation if there is any agreement on that. Expecting no such thing will happen again.
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Modern Changes
Goodwill Effects: friendly, courteous things that make relations between people enjoyable.
Other Effects: persuasion/ emphasis/ downplay
Being very polite, even in asking the addressee to pay back the debts or refusing his demands, your letter still should be very mild and tactful. Being prompt in replying to the opposite part’s letter. The reply should usually be sent on the same day. If it is impossible for you to give a prompt reply in detail on the same day, you should write a short not to the client explaining why.
To secure the desired response, it is necessary to have an adequate knowledge of the English language and an understanding of human nature. The writer should have an acquaintance with the particular interest and, if possible, the emotions of the reader. No communication is wholly successful unless it retains the reader’s goodwill.
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Example 6
Suppose you are writing a letter to your supplier telling him that his goods were not delivered on time. What kind of information should you include in your letter?
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Clarity
Clarity tells the reader exactly what he or she wants and needs to know, using words and a format that make your writings totally understood with just one reading. Short, familiar words and simple, short sentences rather than long, difficult words and complex and long sentences are better for this purpose.
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Criteria for Effective Business Writing
Courtesy Clarity Correctness Concreteness Conciseness Completeness
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Courtesy
外语教学与研究出版社
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Conciseness
Effective writing is concise—each word, sentence, and paragraph counts. Conciseness means to write in the fewest possible words without sacrificing completeness and courtesy. Because a wordy message requires more time to write and read, business people put a high premium on conciseness in business messages. Conciseness will give emphasis to your message.
外语教学与研究出版社
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Example 2
Enclosed is the copy of receipt. (×) Enclosed is a copy of the receipt. (√) I am looking for another sales channels. (× ) I am looking for other sales channels. (√)
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Completeness
Include all the necessary information and data in the message because information and data can help senders get receivers’ responses and achieve desired objectives. An incomplete message may result in increased communication costs, loss of goodwill, sales, and valued customers, cost of returning goods, and wasted time trying to make sense out of the incomplete message.