商务英语Unit11参考答案

Unit 11 Change

Part I Business Vocabulary

Directions: There are 20 incomplete sentences in this part. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then mark the corresponding letter on the Answer Sheet with a single line through the center. This part totals 20 points, one point for each sentence.

1 We have received the documents and taken _____D______ of the above order

which arrived at Sydney on the . “Vanguard”.

A shipment

B consignment

C lot

D delivery

2 ______C_______ checking the goods we found that only 450 cases of Chinese

Black Tea were shipped.

A At

B For

C On

D About

3 This is the third time during the year ______D_____ you have short-shipped

one of our orders.

A which

B what

C when

D that

4 It was found ____A_____ the error was due to a slip-up in our supply department.

A that

B which

C where

D when

5 We greatly regret the inconvenience this has caused ______D_____ you.

A for

B at

C on

D to

6 We can _____B______ you that every effort will be made to ensure that

similar errors do not occur again.

A ensure

B assure

C sure

D insure

7 We would refer _____C______ your consignment of raincoats under the

above order, which arrived here this morning.

A at

B for

C to

D from

8 Upon examination, we found the goods are correct and _____B_____ good

condition except Carton .,

A at

B in

C on

D under

9 We can only assume that an oversight has been made in making

______D______ the order.

A down

B out

C for

D up

10 Therefore, we would like you to send us replacements ______C_____ delay.

A with

B no

C without

D outside

11 Please also let us know what we are to do with this carton now

_______B______ our possession.

A at

B in

C for

D of

12 Thank you for your letter of March 28, informing us _______C______ the

wrong delivery of raincoats.

A at

B with

C of

D on

13 We must apologize for this error, which resulted _______C______ carelessness

in our packing department.

A in

B at

C from

D for

14 We are now confirming that the replacements are indeed ______C______

their way to you.

A at

B in

C on

D under

15 We would appreciate it if you could return the carton _____C_____ question to us.

A out of

B outside

C in

D for

16 We would suggest that you file a claim ______D______ the insurance agent of

the PICC at your end.

A for

B at

C in

D against

17 Therefore, the damages must have occurred in transit and we should not be

held ______B_____.

A lying

B liable

C lied

D liability

18 The above order was shipped _____C______, which was evidenced by the

clean on board B/L.

A clear

B clearly

C clean

D cleanly

19 Besides, the arbitral award is final and binding ______D_______ both parties.

A at

B for

C to

D on