2018-2019-BEC商务英语口语素材-推荐word版 (3页)
2019年BEC商务英语高级必备口语资料(3).doc
2019年BEC商务英语高级必备口语资料(3)问题的讨论和解决本项考试的时间：7分钟左右本项考试的形式：每个考生得到相同的文字资料，按照要求对需要解决的问题进行讨论，并最终得出结果。
考生在进行考试前有30秒时间阅读文字材料，并且在考试过程中可以参考材料。
本项考试内容：本项考试为考生模拟了商业工作的真实环境，包括商业活动中任何可以进行双向交流的场合。
但仍然处于以下范围中：广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产管理、生产安全、员工健康、员工管理、员工招聘、员工培训、市场、销售、货物运输、技术等等。
本项考试的目的是：考官考察考生运用英语进行交流的能力。
包括：正确的组织和进行对话的能力;对问题做出正确的回应和分析的能力;做出判断的能力。
本项考试从难度上来说居于口语三项考试之首。
考生在本项考试中必须做到：1.仔细阅读本项考试文字材料，明确所要达到的目的。
(讨论什么;决定什么)2.在讨论的开头迅速对所讨论的话题的背景进行简单介绍。
实用技巧：将文字材料中的字句进行简化并表达出来。
(见范例)3.两名考生讨论和解决的问题进行。
实用步骤1：一问一答式的讨论(范例1)A提问(一句话)B回答(一句话)，阐述理由(两句话)，A附和(一句话)，阐述理由(两句话)一B提问(一句话)A回答(一句话),阐述理由(两句话)，B附和(一句话)，阐述理由(两句话).A或B定下决定(一句话)B或A支持决定(一句话)。
这种方法思路清晰明确，但切忌回答过于简单。
实用步骤2：各自阐述观点的讨论(范例2)A阐述观点(一句话)和理由(两句话)B对A的观点表态(一句话)，阐述自己的观点并阐述理由(两句话)双方讨论，深入阐述本人观点(A，B各两句话)定下决定(A，B各一句话)。
这种方法适合对问题的辩论。
但考生需注意彼此的交流。
实用技巧(见范例)：A.提问者将文字材料中规定讨论的部分(通常特殊疑问句)改为一般疑问句并进行表述。
2019年商务英语bec中级口试必备用语(五)
2019年商务英语bec中级口试必备用语（五）Would you like a tea?来份茶吗?I think I'll have chicken.我要一份鸡肉。
Thank you for the invitation.感谢你的邀请。
I've had a very interesting visit.我的这次访问很有趣。
Your products are excellent.你们的产品太棒了。
Your prices are reasonable.你们的价格合理。
Shall I show you around the factory?我带你去参观工厂，好吗?That's very kind of you, thank you.你太好了，谢谢。
Thank you but I've made other plans.谢谢，但我已另有安排。
What would you like?你想吃点什么?Can you recommend something?你能推荐一下吗?I'd like a sandwich.我要一个三明治。
No, thank you, I'm afraid I'm not hungry.不，谢谢，我不饿。
Would you like to have dinner with me?愿意和我们一起吃晚饭吗?Yes, I'd like that, thank you.好啊，谢谢。
I'll meet you at 7 o'clock.我们七点见。
I'm sorry I can't. I arranged the trip last month.对不起。
上个月我已安排了旅行。
It'll be difficult but I'll try. I'll let you know thisafternoon.这很困难，但我会努力。
商务英语必备口语资料参考
商务英语必备口语资料参考Intellectual Property StrategyMake money fast before it is copiedSustainable GrowthWaste of Effort (easily copied)Expensive Waste of EffortEasy DifficultEase of EntryThis product matrix divides ideas into four quadrants based on ease of entry into the market on one axis and uniqueness on the other. Ideas below the line should be discarded unless there is some way to move them above the line. Ideas above the line should be evaluated for intellectual property protection.Step 3 is a decision point that frequently is the endof the decision process about which product ideas to pursue. They stop here because efforts beyond this point bee much more expensive and until recently, there have not been many alternatives. If this is the last step, then the likelihood of failure is extremely high. It also helps to explain why so many people refer to the process as the “Fuzzy Front End” of product development as there is little to help predict the suess or failure of the idea at this point.Step 4. Take the ideas and turn them into product concepts. It involves researching customer requirements. Italso involves testing the concept to determine if the concept will meet the needs of the customer. Marketing will analyze market potential and possible price points. This is also the step where engineering gets involved in producing concept drawings, models and possibly even prototypes. It also involves the engineers and aountants working together to develop estimated product costs and possibly eventooling costs. All this is done in an effort to determine whether or not it makes economic sense to continue to explore the development of an particular idea.Step 4 has bee more feasible with the introduction of new technologies (like 3D CAD Modeling, Stereo lithography, Room Temperature Vulcanization, Reaction Injection Molding and Rapid Solidification process) that allow for the rapid production of prototypes and economical, small production runs. This step is iterative in that a prototype is produced and put in the hands of a statisticallysignificant number of end users. Feedback on the product is obtained that provides an opportunity to enhance the new product and it’s aeptance. This information is fed back to the designers of the product. New prototypes are developed and the process is repeated until the product attains a level of statistical suess that can be projected against the target audience or the idea is dropped before huge sumsof money are spent on production tooling, inventory and expensive market introductions.My experience and recent research confirm that most panies spend more money determining the cost to produce an item than they do on researching customer aeptance. I believe this is one reason why many new products fail to achieve mercial suess. Rapid change, increasing petition, plexity, organizational stress and high customer expectations have bined to make suessful new products a key to profitability for inventors and manufacturer alike. The pace of the market provides less time to overe new product failures and reestablish credibility. Speed to market is important, but Step 4 (The Product Aelerator Process) is critical to financial suess with new products.。
bec中级商务英语考试口语素材
bec中级商务英语考试口语素材bec的口语并不算非常难，但是也需要我们在备考时好好练习，为了给大家提供方便，下面小编给大家带来bec中级商务英语考试口语素材，望喜欢！商务英语口语：她可都是玩真的SCENE⑤ C 会议结束后【她可都是玩真的】Elvin: I used to 1) be down on the sales people until I saw her 2) in action.艾文：我以前对业务员都很失望，直到我见识到吉娜的能耐。
Dave: She means business, for sure.戴夫：她可都是玩真的。
Elvin: Most salespeople seem like 3) half-brains. Zina's definitely an 4) exception.艾文：大部分的业务看起来都没大脑。
吉娜绝对是个例外。
Dave: We'd better get back to work.戴夫：我们最好回去工作了。
Elvin: Yeah, I'm not too worried about Vince, but I'd hate to face Zina if we don't 5) deliver...艾文：是啊，我还不太担心文斯，但若我们搞不定，我可是打死不想面对吉娜……语言详解A: It's definitely time you got a haircut.你绝对该去剪头发了。
B: I know. My hair is always in my eyes.我知道。
我的头发老是跑进眼睛。
【mean business 玩真的】mean business是表示“当真，玩真的”，没有儿戏的成份在内，一心一意地去达成某件事，未必和“生意”business有关：A: I still can't believe Mary got into college.我还是不敢相信玛莉考进大学了。
BEC高级必备口语资料
BEC高级必备口语资料为了让大家更好的预备商务英语BEC考试，我给大家整理了商务英语高级必备口语资料,下面我就和大家共享，来观赏一下吧。
商务英语高级必备口语资料：职业进展1. Career development: the importance of being willing to acquire new skills throughout your careerWith the unceasing development of science and technology the workplace is now undertaking profound changes. The way you do your work and the equipment you use in your work will definitely change or upgrade in the future, which means you have to learn new skills to deal with these changes. Remember: you are never too old to learn. New skills will make you keep up with the latest technology and help develop yourself throughout your work life.2. International sales: how to research foreign markets effectivelyYou should notice the difference between foreign and domestic market and set your target according to specific situation of foreign market. For example: given the different state of living standard the purchasing power of your target market may be higher or lower than the domestic market. If you ignore the difference you are likely to make mistakes in products’ pricing in foreign market.You should ensure that your research team is excellent at carrying out research in a foreign country. That means every member of the team should mater the native language and be familiar with the specific culture of the target market.3. Production management: how to implement an effectivejust-in-time systemWhat is a JIT production system?? JIT is an approach to achieving excellence in a manufacturing company based on the continuing elimination of waste (waste being considered as those things that do not add value to the product).? A repetitive production system in which both the movement of goods during production, and deliveries from suppliers, are carefully timed so that at each step of the process, the next (usually small) batch arrives for processing just as needed.? The logic behind JIT: Nothing will be produced until it is needed.商务英语高级必备口语资料：商务报告Business PresentationA local college has asked your company to give a short presentation to a group of young business students about the work of one of the departments in your company. You are in charge of organizing the presentation.●Which department would be the most interesting for the students to hear about●Which methods or aids could be used to make the presentation interesting for young peopleStaff TurnoverThe managing director of your company is keen to reduce the number of staff leaving after a short time. You have been asked to suggestways of encouraging staff to stay in the company.●What kinds of incentives might help to retain staff●How to ensure that staff satisfaction is maintainedMarket ResearchYour company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.●What kinds of information would be useful to obtain●How to decide whether to go ahead with the productProduct RecallYour company has discovered a design fault in a new product and needs to recall this product from customers. You have been asked to make recommendations about the best way to handle this incident.●What would be the most effective method of informing customers of the product recall●How to ensure the company’s reputation remains undamaged by the incident商务英语高级必备口语资料：teamworkTeamworkYour company is keen to encourage staff to work together in teams. You have been asked to suggest ways in which this could be implemented.●How to convince staff of the advantage of teamwork●How to evaluate the results of the companys policyStaff FitnessYour company is keen to have a fit and healthy workforce. You have been asked to suggest ways in which this could be achieved.●What the advantages are to a company of having a fit and healthy workforce●What facilities a company should provide in order to encourage staff to be fit and healthyInvesting in Staff TrainingYour company has recently had a problem with staff leaving the company shortly after completing training courses. You have been asked to write a report for senior management on this situation.●How to encourage staff who have undertaken training courses to stay with the company●How to ensure that a company benefits from providing a range of facilities for its workforceCorporate EntertainmentYour company is keen to establish a policy for entertaining important clients.You have been asked to make recommendations for a policy forcorporate entertainment.●What are the advantages and disadvantages to a company of entertaining clients●What are the criteria for selecting entertainment for clientsStaff RetirementYour company wants to introduce a program to help staff prepare fully for retirement.●What practical preparations staff need to make for their retirement●What the advantages and disadvantages are to a company of staff retiringWorking from HomeYour company is considering allowing some employees to work from home for part of the working week. Your managing director has asked you to write a report on this proposal.●Which employees this system would be most suitable for●How technology could help to make the system of working from home effectiveExport OfficeYour company has decided to open an export office in order to deal with an increase in orders from abroad. This office will be responsible for the company’s exports and will be visited by foreign representative.●What kinds of jobs will be available in the new office●What training will be needed for these jobsNew FactoryYour company is expanding and wants to open a new factory in another area. You have been asked to consider where the best place would be to locate it.●What factors need to be considered in choosing a good location●Which of these factors are the most important to consider商务英语高级必备口语资料：顾客投诉Cost cuttingYour company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.●Which are the areas where costs could be cut?●What problems might arise from cutting costs?Customer complaintsYour manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.●How the company can make effective use of will be available in the new office?●What training will be needed for these jobs?Staff recruitmentYour factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staff needs to be ready to start work as soon as possible.●What you need to do in order to find suitably skilled staff?●What type of induction program the new staff will need before they start work?Modernization ProgramYou work for a large company which has decided to introduce a program of modernization and improvement. You are involved in setting up this program.●How to prepare staff for major changes within the company●What other factors have to be considered when introducing major changes in a companyLanguage Courses AbroadYour company has offered you the opportunity of attending asix-month English language course abroad. You have to decide whether to accept, and are therefore going to attend a meeting to find out more about the offer.●What the advantages are of learning languages abroad●What plans you will have to make for work and home if you go away for a long periodPotential SupplierA potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services they offer could be very important for the future of your company.●What you need to find out about the supplier and the products or services before the visit●How you could entertain the supplier the negotiationsForeign Business TravelYour company has decided that it needs to introduce a clear policy on foreign business travel. You have been asked to help draw up the guidelines.●What the various reasons are why members of a company make business trips abroad●In what ways a company might be affected if the number of foreign business trips was reducedCompany DirectoryYour company is going to be included in an international directory of all the types of businesses operating in your country. You have been asked to write a brief profile of your company for the directory.●What information you will include about your company●How the directory would be useful to companies商务英语高级必备口语资料：一分钟简短发言一分钟简短发言。
商务英语考试bec高级口语素材.doc
口语部分第一项：询问个人信息本项考试的时间：3分钟左右。
本项考试的形式：由考官逐个向考生提出问题，考生进行冋答。
本项考试内容：涉及个人信息的诸多方而，考官的捉问更是千变万化，但一定设计个人信息的某个方面。
通常，为了核对考生资格，考官会问以下问题:Whaf s your name?/can you spell your family name?/can you spell your surname?/ what? s your number?冋答范例：My name is Ray. That' s R-A-Y, Ray.本项考试的口的是：考官借助于对考生个人信息的提问，核对考生考试资格，并通过与考生之间的交流，考察考生的发音，语法和用词。
本项考试从难度上来说是口语三项考试之末，但由于其为考试第一项，所以考生在本项中留给考官们的卬象至关重要。
考生们必须认真对待。
考生在本项考试中必须做到：1 •克服考试开始时的紧张情绪。
方法：提前进入考场，适应考场环境。
了解考试模式，进行模拟训练。
2.听清考官所问之问题。
若没有听懂，可以要求考官重复其问题。
方法：使用1 am sorrybut could you repeat your question?/I beg your pardon, Madam (Sir)?等句型。
3.全面地回答考官提出的问题，不能跑题。
实用技巧：A・对于考官提出的特殊疑问句，首先使用单词、词组或句子给予明确的答复。
然后阐述理由。
B.对于考官提出的一般疑问句，首先答复yes或者no,然后阐述理由。
C.对于考官提出的选择疑问句，方法同A。
4.不要与另一位考生交流，不要干扰另一位考生的答题。
5.冇时由于时间问题，考官冇可能非常简单地进行本项甚至打断考生的答题，这考生的临场表现没有任何关系。
出现上述情况，切忌紧张。
Part One (interviews)In the first part of the test the interlocutor addresses each candidate in turn and asks general questions. Candidates will not be addressed in strict sequence. This part of the test lasts about three minutes and during this time, candidates are being tested on their ability to talk about themselves, to provide personal informeition on their home, intcrests and jobs, and to perform functions such as agreeing and disagreeing, and expressing preference.General ProcedureCould you tel 1 Could you tell Could you tell Could you tell Could you tell Coul d you tellCould you tell Could you tell Could you tell Could you tell Could in China?vou tell Could you tell Could you tell Coul d you tellabout about about about the faci1ities in your hometown?your reasons for learning English?your interests outside college or work?your ambitions for the future?why you chose this type of work?/these studies?how much you use English at work?/in your studies?what you like best about your work?/studies?what you like least about your work/studies?me how important you think English is in business life in China?me how important you think imports and exports are to China?me what effect you think technology is having on business lifewhat effeet you think advertising has on people in China?how working life is changing in China?how important you think the tourist industry is to China?Examiners' greeting and self-introductionCandidate" s names and hometownsMarksheets requiredQuestions for refereneeCan you tell me about yourself?Can you tell me about your hometown?Can you tell me about your friends?Can you tel 1 me about your reasons for choosing your profession or studies?Can you tell me what you hope to achieve professi on ally in the next five years?me me me me me me me me me me meCan you tell me how important a foreign language is to you in your work or studies?Can you tell me how you relax from your work or studies?Can you tell me what you would like to change about your work or studies?Can you tell me whether you would like to work or study in a foreign country?Can you tell me which foreign language you think will be most important in the future for business in China?Can you tell me what you think is the biggest change in working life in China?Can you tell me how importa nt you thi nk it is for people who work in bus in ess in China to be familiar with information technology?Can you tell me which professions are most useful for Chirm?Can you tell me how people" s attitudes to work are changing in China?Can you tell me which you think are the most important new commercial activities in China?第二项：话题的讨论本项考试的时间：6分钟左右本项考试的形式：每个考生从给定的三个话题屮任选一个进行一分钟的阐述，在阐述之前有一分钟进行准备，可以做笔记。
2019年BEC商务英语中高级口语素材-精选word文档 (5页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==BEC商务英语中高级口语素材BEC中高级口语常用的词汇有哪些呢?下面由小编为大家整理的BEC商务英语中高级口语素材，希望可以帮到大家!1.The successof the project stands on management‘s support of it.这项工程的成功依赖于管理部门的支持。
重点词语：stand vi.测得数量;基于 vt.请客 n.庄家商务用语：stand on one‘s rights 坚持某人的权利agood stand of wheat 一片生长良好的小麦2. Coffee isthe staple of this district.咖啡是这个地区的主要产品。
重点词语：staple n.主要产品(或商品)，原材料 adj.主要的;大宗生产的v.把…分类商务用语：staple goods 大路货staplemarket 主要市场重点词语：story n. 故事 ;问题;情况商务用语：the same old story 惯用的藉口;常遇到的困难coverstory 封面故事3."Infact，stress isn‘t a bad thing it is oftensupposed to be."“事实上，压力并不像人们所认为的那样是一件坏事。
”重点词语：stress n.重点 vt. 着重，强调商务用语：to lay stress on sth. 着重某事underthe stress of 为…所迫;为…所驱使;处境紧张，处境困难4. Prices arestrong.价格坚挺。
重点词语：strong adj.强大的，强硬的商务用语：strong arm 暴力，高压手段strongbank 资金雄厚的银行strongbox 保险箱，保险库strongcurrency 强通货，强货币5.He willfinish his studies next year.他明年将完成学业。
BEC商务英语高级必备口语资料
BEC商务英语高级必备口语资料为了让大家更好的准备商务英语BEC考试，给大家整理了商务英语高级必备口语资料,下面就和大家分享，来欣赏一下吧。
商务英语高级必备口语资料：招聘I. RecruitmentEx: How to ensure that the best candidate for a post is selected.How to organise an effective recruitment drive.○1 Hiring a new employee is an investment. Getting a niche person for a niche role will add value to an organization. Organization can never be sure that they have selected the right person until he or she starts working, but an efficient recruitment and selection process can reduce the risk.○2 Produce an accurate job description, a list of skills, experience, attitudes and so on.○3 Choose the best recruitment method: internal recruitment, job advertisements, recruitment agencies andheadhunting/executive search.○4 A shortlist of candidates will then be draw up to be put through the company’s recruitment processes, usually interviews. This will produce the ideal candidate.○5 Negotiate terms with this candidate. It should be both affordable for the company and attractive enough to get the ideal candidate.II. MotivationEx: How to achieve and maintain high motivation among a workforce.The importance to a company of having well motivated staffs.○1 Well motivated staffs can add value to the company. They are enthusiastic, creative and loyal. They increase the productivity and quality.○2 Spiritual motivation.A. Give employees guidance when they are just recruited.B. Demonstrate a commitment to career development and promotion from within.C. Forster a sense of team spirit.D. Publicly recognize and congratulate employees for good work.○3 Material motivation.A. Set incentive schemes: profit sharing, bonus scheme.B. Fringe benefits: company car, contribution topension/health scheme, relation allowance.C. Establish the incentive-based compensation system.商务英语高级必备口语资料：市场调查Market ResearchThe definition of market research: study carried out by a company before launching a new product, into the needs, lifestyle, income, etc of potential buyers and to measure the success of similar products that are already available. It may involve interviewing people in the street or giving away sample product.○1 Market research can be done for both a product and a company. As for a product, it is the first step when promoting a new product. It can find out whether the market accept the product or not. As for the company, market research can find out the customers’ opinion about the after-sales services and corporate image.○2 There are generally four ways of doing market research, observation, survey, questionnaire and telephone interview.○3 There are four procedures while doing market research. First, represent suitable questions. Second, record the customers’ feedbacks. Third, gather these statistics. Forth, analyse them and draw a conclusion.VI. SalesEx: How to sell a product effectively in international markets.○1 Advertising. Choose a media to advertise your products in a foreign country, TV commercials, magazines, bill board, or etc. Make sure it suits the local tastes. Maybe you can try to sell on the net; it will receive the world-wide attention.○2 Do market research. Find out whether the products are accepted by foreign customers. It can be carried out as surveys, observations, and questionnaires.○3 Adjust your product to the local tastes. Although the case of your products are the same, you can change some details. Take IKEA, the largest furniture retailer, for example, is doing well in suiting the local taste.○4 What I want to put emphasis on is franchising. Franchising is a good way to sell your prosuct in a foreign country. As local businessmen understand their own culture best.商务英语高级必备口语资料：广告Advertising1. Media○1 The types of media: TV and radio commercial, newspapers and magazine, poster and bill board, direct mail, the Internet, etc ○2 Advantages and disadvantages of the major typesTV: high attention, combination of sight, sound and motion; high cost and less audience selectivity.Newspaper: flexibility, good local market coverage, broad acceptance; short life, poor reproduction quality.Magazine: high geographic and demographic selectivity, credibility, long life, good pass-along readership; having rivals in the same magazine.Direct mail: audience selectivity, flexibility, no ad competition within the same medium; relatively high cost, junk mail image.Internet: high reach of international audience, similar effect as TV commercial, interactive; the users of Internet are limited, compared with TV.○3 Consider your target audience and your budget to make a wise decision.2. Agency○1 Select a suitable agencyA. Consider the reputation and past performances of the agency. Agencies provide the client with the services of highly skilled individuals who are specialists in their chosen field.B. Same compensation philosophies. Different compensation systems may result in disagreement.C. Stability in agency’s policies. Mergers and acquisitions may lead to policy changes. This will have negative effect on the performance of the agency.○2 Ensure that agencies maintain a high level of effectiveness.A. Regular reviews: financial and qualitative assessments.B. Financial audit: It is designed to verify costs and expenses, salaries for the employees, and payments to the media and outside suppliers.C. Give detailed instructions or certain trainings to the agencies about how to represent a company.D. Make full disclosure of any potential and existing conflict of interest. One agency cannot run two accounts which are indirect competition with each other. In some cases, even indirect competition will not be tolerated.3. Trade fair and exhibition○1 Types of exhibition. What are exhibited? Whether it is related to your field? Whether you can find potential customers, suppliers, or partners?○2 Scale of exhibition. How many participants are listed? Whether it is local or national or international?○3 Publicity of exhibition. How far is the organizer willing to increase public awareness? Whether they are able to attract public attention and the leading companies of the field?○4 Cost of admission. Some of the exhibitions are relatively high, because they wish to attract only the professionals of their own field. Some are admission free, because their target market is the entire population.○5 Other points: Location, transportation, accommodation and time.Ex: The importance of selecting appropriate members of staff to attend exhibitions.○1 The exhibition is a st age for a company to exhibit its product, capacity and credibility.○2 The members need to know every aspect of the product and the company, and what the company wants in the exhibition.○3 They should have eloquence to promote the product and the flexibility to adapt to the changes.○4 Because they represent the image of the company, they should also have a good physical appearance.商务英语高级必备口语资料：员工1.Staff management: how to ensure effective lines of communication between the workforce and management As the leader of the company you should open up a channel for the workforce and management to communicate directly. For example you can hold a monthly meeting within the company, which is attended by both the reps from workforce and management. They are allowed to talk with each other openly and freely to exchange views and opinions. They can also set common objectives.You should achieve this effectiveness by making use ofup-to-date technologies. For example you can set up a forum on the intranet of your company so that every member can air and exchange their views on the forum. In this way a effective line of communication will be set up.You should set up an incentive system to make your staff talk with their line managers.2. Finance: how to ensure accurate cashflow forecastsyou should establish a monitor system in the first place to detect any possible cashflow gap which will occur during your production and operation. This system can calculate the balance between your income and expenditure on a daily base. And should there be any sign of cashflow problems the system will warn your staff to do something about it before hand.In order to achieve the accuracy you must set up a report system which demands every manager report the current financial status of his or her departments. The information will be collected everyday for you to take consideration.3. International sales: how to decide which sales incentives to offer a new foreign customer商务英语高级必备口语资料：市场1. Travel: the importance of being able to speak foreign languages in international business2. Marketing: how to assess whether there is a market for a new productYou should carry out a research on the customer demands to see if there is a read need in the market for your new product. Thefeedback or result will help you to decide whether to launch the new product on the market.You should pay special attention to your competitors. Detect whether they are going to launch their new product onto the market. if the answer if yes that probably means there is a demand in the market for some new product. Then be quick and put on your rival product to coincide with them.3. Human resources: how to use staff appraisal schemesYou should see to it that the staff appraisal schemes be a chance for management and employees to come together and exchange ideas, set joint targets and improve the way decisions are reached.The scheme should have a clear appeal process and any negative feedback should be accompanied by evidence such as dates, times and outcomes. Most importantly ratings should reflect measurable element of the job requirements.4. Advertising: the importance of television and cinema advertisementIn fact television and cinema advertising both function as a kind of media which tells or even guides people to buy products orservices. With the development of the telecommunication television has become the most important carrier of advertisement and as a result of that TV advertising has the largest amount of audience a ll over the world. They have penetrated into people’s daily life and persuaded them to buy whenever they turn on them. On the other hand the popularity of the movie make every audience be under the influence of cinema advertising at the beginning and end of the movie.。
bec商务英语口语素材
bec商务英语口语素材bec商务英语口语素材有一些备考bec的考生不知道怎么找口语练习资料，为了方便大家，下面小编给大家带来了bec商务英语口语素材。
商务英语口语：我能跟你说些私事吗?SCENE① A 吉娜与玛莉同坐在飞往洛城的班机上【我能跟你说些私事吗?】Mary: Zina, can I talk to you about something 1) personal?玛莉：吉娜，我能跟你说些私事吗?Zina: As long as it doesn't take too long.吉娜：只要不太花时间就可以。
Mary: My boyfriend says I work too much. That I spend more time with you than with him.玛莉：我男朋友说我工作太拼命了。
说我跟你相处的时间都比跟他多。
Zina: Was he 2) upset when you told him you had to leave this weekend?吉娜：你跟他说这周末你得去外地时，他有不爽吗?Mary: He said not to 3) bother coming back. And I said, "fine, I won't."玛莉：他说不劳我再回去了。
我就说：“好，我就不回来。
”Zina: So what's the problem?吉娜：那这有什么问题?语言详解A: Don't bother buying me a present. I hate birthdays.不用费心帮我买礼物了。
我讨厌生日。
B: Too late. I already bought you one.来不及了。
我已经帮你买了。
【don't bother 别费事，不劳】don't bother后面可以接四种不同的结构：1. -ing: Don't bother coming back.2. 不定词:Don't bother to come back.3. yourself + -ing: Don't bother yourself coming back.4. yorself + 不定词:Don't bother yourself to come back.以上四句都正确，但以(1)及(2)两句较普遍。
(完整word版)BEC口语材料(教师用)
BEC Speaking Focus TrainingTopic 1: Market research（1）背景知识Market research is any organized effort to gather information about markets or customers. It is a very important component of business strategy（经营策略，商业策略，企业发展战略）. The term is commonly interchanged with marketing research（营销调研，销售调研）. However, expert practitioners（实践者，从业者）may wish to draw a distinction between them, in that marketing research is concerned specifically about marketing processes, while market research is concerned specifically with markets.Market research is a key factor to get advantage over competitors. Market research provides important information to identify and analyze the market need, market size and competition.Aims of market researchIdentify business growth opportunitiesSupport the generation and review of business strategyMonitor economic and political trendsEvaluate risk and opportunitiesSupporting detailsMarketing is the performance of business activities that direct the flow of goods and services from producer to consumer or user. Marketing research is always the first step before the company gets into the market. The fundamental goal of marketing is the satisfaction of consumer needs. No organization can survive for long without meeting consumer needs. People will simply not purchase a product or service that they do not need.Thus, any organization, if it is to be successful, must proceed from the goal of customer satisfaction and adjust its programs to deliver an off ering meeting consumers’ needs.（2）BEC口语考试中题目体现Part 1: Interview(1)Do you think market research is important before launching a new product?Sample answer for your reference:Yes, market research is certainly important before launching a new product in that it can provide important information regarding the customer’s need and the potential market size. All this information will help the company identify business growth opportunities and generate feasible business strategies so that it may get an advantage over competitors.(2)What is the most important factor in conducting market research?Sample answer for your reference:Well, the most important factor in conducting market research is whether the adopted method is feasible and effective so as to gather the most useful and relevant information about markets or customers. There are five basic methods: surveys (问卷调查), focus groups (小组讨论), personal interviews (面谈), observation (观察), and field trials (现场试验). The type of data you need and how much money you’re willing to spend will determine which techniques you choose for your business.Part 2: Mini-PresentationWHAT IS IMPORTANT WHEN…? (FOR HIGHER: The importance of market research in business operation) Conducting market research•Ascertain market need•Evaluate market sizeAnswer cues:a.What the market needs determines what should be manufactured •Ascertain market needb. Blind investment will inevitably result in company losses•Evaluate market size Market size determines the scale of production•Forecast competitors’ move The purpose of forecasting the competitors’ move is to choose anappropriate pricing strategy.Part 3：Collaborative DiscussionMarket ResearchYour company is planning to launch a new product. You have been asked to help plan the product launch and conduct the market research.Discuss the situation together, and decide:•what should be the aims of your market research?•what factors should be included in planning the market research?Answer cues:1.What should be the aims of your market researcha.Identify the potential sales volumeb.Support the generation of pricing strategiesc.Evaluate risk and opportunities2.What factors should be included in planning the market researcha.Identify which of the 5 common methods of conducting market research are applicable in our caseb.Choose appropriate subjects （选择适当的受试者）Follow-up questions:(1)What are the most commonly adopted methods in conducting market research?The most commonly adopted methods include surveys, focus groups, personal interviews, observation, and field trials. The type of data you need and how much money you’re willing to spend will determine which techniques you choose for your business.(2)Does market research always precede the launch of a new product?Yes, market research always precedes the launch of a new product. Only by doing so, can it provide important information regarding the customer’s need and the potential market size. All this information will help the company identify business growth opportunities and generate feasible business strategies so that it may get an advantage over competitors.(3)What are the factors to be considered when you conduct international market research?When conducting international market research, we should consider such important factors as the language adopted in conducting the research, style and cultural expectations (for example, “positive bias” in certain cultures) in data analyses, choice of an appropriate moderator, and specific timing of the research.(Positive bias, sometimes called politeness bias, in research means that respondents will often respond more positively in a research situation than in a "real" situation.)Topic 2: Team Work（1）背景知识The importance of team workTeamwork reflects the combined experiences, knowledge, intelligence and views of a group of people, so it will definitely improve the quality and efficiency of the work. If the participants worked together, it would be easy for them to come up with creative ideas. This is particularly valuable for a relatively complex work because, if one of them gets stuck on a matter, others / the rest could chip in their ideas and get the problem sorted out. Yet if you work on your own, you have no one to turn to when you’re faced with difficulties. If people did not work as a team, everyone would have to wait for the decisions to be made by the manager and it would not be easy to get people to take on responsibilities.A huge and complicated project is not possible to be completed /done by merely one person. For instance, theThree Gorges Project involves a huge sum of money and a lot of commercial contracts and 30 million people have to emigrate to elsewhere. You will get bored quickly if you work on you own. But if you work in a team, things are totally different. Working in a team can strengthen / raise one’s awareness of his / her abilities and the complementary skills in his / her teammates. Recruiters say candidates who can give examples of work they have done as a member of a successful team are in as strong a position as those who can point toexpertise more carefully targeted at important business issues.Globalisation has added a further dimension to teamwork. Multi-national teams now study policy decisions in the light of their impact on the local market. The idea behind teamworking is that, when the right group of people is brought together, a force develops which is greater than the sum of their individual talents.How to improve teamworkExtensive experience and a broad horizon would help in tackling urgent matters and establishing one’s personal prestige. On coming across problematic issues, new or inexperienced staff usually will feel depressed and even start to panic. One or a number of experienced team members will in such circumstances automatically become the spiritual leaders of the team and get the problems solved quickly.A wide range of experiences are important to a team member, because you can never know what kind ofproblems might suddenly pop up. Experiences in different fields will enhance the chance of successfully sorting out the problem with your knowledge based on your past experiences.What makes a good teamThe basis of team work is mutual trust and friendly atmosphere. The leader of a team should have good manners and interpersonal skills. He is not supposed to be too bossy; on the other hand, he should be patient, modest, and ready to listen to advices offered by other members. The members work towards a common objective. They discuss roles and allocate them to team members. They cooperate fully with each other. They help individuals develop within the team. Everyone makes an equal contribution to the team. The members share information effectively within the team. They listen to different points of view. They talk openly and honestly within the team. When some members of the team are under pressure, others offer help.（2）BEC口语考试中题目体现Part 1: Interview(1) Do you like working in a team or on your own?Sample answer for your reference:I prefer to work in a team. As a proverb goes: “T wo heads are better than one.” When working in a team, Ican learn from my fellow workers and get help f rom them when I’m faced with difficulties.(2) How important is the central leadership within a team?Sample answer for your reference:Central leadership within a team is very important in that we need someone with managerial skills and charisma（号召力）to lead within the team: He is able to command the situation, to engage others, and to coordinate interpersonal relationship.(3) Do you prefer to work in a small team or a big team?Sample answers for your reference:1.I prefer to work in a big team. As you know, when you work with more people, you have a better chanceof listening to different points of view, and to learn to see things in different perspectives.2.Well, I prefer to work in a small team. You know, when the team is small, the team members are morelikely to trust each other, and the atmosphere within the team is much cozier. On top of that, information is easily shared within a small team.(4)What are the characteristics of a good team?Sample answer for your reference:Such characteristics as mutual trust, full cooperation, commitment, and openness of expression among team members are essential to a good team. Besides, the team members should also be fully aware of the common goals they are aiming to attain.(5)What might be the disadvantages of working in a team environment?Sample answer for your reference:In fact working in a team environment might also have its disadvantages. Sometimes team membership requires one to give up his or her individuality in order for the team to function as an organic whole. There are also times when one feel his or her contributions to the team cannot be fully recognised, which might discourage people from working with all might and main (竭尽全力地工作).Part 2: Mini-PresentationWHAT IS IMPORTANT WHEN…?Evaluating the performance of teamwork•Mutual trust•Full cooperationAnswer cues:a.feel free to express one’s views•Mutual trust b. communicate with each other in a timely wayc. create agreeable working environmenta.make collective efforts to achieve the common objectives•Full cooperationb.learn from each other’s strengthsc.•Task achievement Task achievement is the final assessment criterion of the performancePart 3: Collaborative DiscussionTeamworkYour company is planning a brief training programme on team building for the line managers. You have been asked to help plan the programme.Discuss the situation together, and decide:•what issues should the programme focus on•what kind of activities should be organisedAnswer cues:1.What issues should the programme focus ona.how to form an effective teamb.how to improve communication within the teamc.how to nurture team dynamics（团队动力）2.What kind of activities should be includeda.team building gamesb.outdoor activities like rafting or mountain climbingto liven up the training sessionsto increase personal awareness of abilities and complementary skills in your teammatesto encourage team participation and problem solving and revitalize moraleFollow-up questions:(1)What are the characteristics of a good team?Such characteristics as mutual trust, full cooperation, commitment, and openness of expression among team members are essential to a good team. Apart from that, the team members should also be fully aware of the common goals they are aiming to attain.(2)What might be the disadvantages of working in a team environment?In fact working in a team environment might also have its disadvantages. Sometimes team membership requires one to give up his or her individuality in order for the team to function as an organic whole. And there are also times when you feel frustrated because your contributions to the team are not fully recognized.(3)Would you like to participate in a programme for developing teamwork spirit?Sure, because such a programme will offer me opportunities to develop better interpersonal communication skills, and these are essential for my personal career.Topic 3: Project Management（1）背景知识Project management is the discipline of planning, organizing, motivating, and controlling resources to achieve specific goals. A project is a temporary（暂时的，临时的）endeavor with a defined beginning and end (usually time-constrained, and often constrained by funding（经费）or deliverables（可交付成果）), undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value（附加值，增值价值）. The temporary nature of projects stands in contrast with business as usual (or operations), which are repetitive, permanent, or semi-permanent functional activities to produce products or services. In practice, the management of these two systems is often quite different, and as such（同样地，就其本身而论）requires the development of distinct technical skills and management strategies.The primary challenge of project management is to achieve all of the project goals and objectives while honoring the preconceived（预想的，预期的）constraints. The primary constraints are scope, time, quality and budget. The secondary —and more ambitious—challenge is to optimize（优化，完善）the allocation of necessary inputs and integrate them to meet pre-defined objectives.Time managementA well-designed schedule can clarify the project. You should ensure that you would be running before theschedule rather than after it. Time is always of essence for a project. Failure to keep to the schedule will result in / cause late completion. Late completion will lead to: civil litigation（民事诉讼）and the injured party（受害方）will be entitled to claim compensation（要求赔偿）/be entitled to sue（起诉）the breaching（违约的）company. When the project is being processed /In the course of carrying out the project, there will be a lot of commercial activities involved, such as investment bank advance（投资银行借款）, raw material supply, planning permission（规划许可，建筑许可）, and sub-contract（分包合同）/outsourcing（外包）. Failure to stick to the schedule will affect the above-mentioned matters.Stress managementStress management starts with identifying the sources of stress in your life. This isn’t as easy as it sounds.Your true sources of stress aren’t always obvious, and it’s all too easy to overlook your own stress-inducing thoughts, feelings, and behaviors. Y ou may know that you’re constantly worried abo ut work deadlines, but maybe it’s your procra stination（耽搁，拖延）, rather than the actual job demands, that leads to deadline stress.If your methods of coping with stress aren’t contributing to your greater emotional and physical health, it’s time to find healthier ones. There are many healthy ways to manage and cope with stress, but they all require change. You can either change the situation or change your reaction. When deciding which option to choose, it’s helpful to think of the four A’s: avoid, alter, adapt, or accept.Dealing with stressful situations: the f our A’sChange the situation: Change your reaction:•Avoid the stressor. (避免压力源) •Adapt to the stressor. (适应压力源)•Alter the stressor. (改变压力源) •Accept the stressor. (接受压力源)（2）BEC口语考试中题目体现Part 1: Interview(1)How important is the effective management of time?Sample answer for your reference:As the famous saying goes, time is money. Like money, time must be managed. Both time and life are limited, so nobody can afford to waste time. To some extent, wasting time means wasting both life and money.(2)Do you think it is vital to set goals for a project?Sample answer for your reference:Yes. Only by setting goals can you precisely know what you plan to achieve and what you have to concentrate on. Goals give you a long-term vision and a short-term motivation, so as for you to work toward it step by step.(3)What do you think company executives can do to help staff relieve work stress?Sample answer for your reference:Sometimes employees may feel stressed because they have too much work to do. So the company executives need to divide responsibilities, help employees prioritize work, and take into account the cost of stress before increasing someone’s workload; otherwise more people should be hired.(4)How do you deal with nervousness and physical exhaustion?Sample answer for your reference:When I feel nervous and physically upset, I will try to relax myself by resorting to outdoor activities, for example, mountain climbing. Sometimes diverting myself with a movie or something also brings about the desired effect.(5)Are there any merits to working under stress?Sample answer for your reference:Sure. Stress sometimes adds a touch of excitement to life, and we thrive under a reasonable amount of stress.Our life is made more colorful with competitions and frustrations. If there is no stress at all, boredom and dejection might characterize our life.Part 2: Mini-PresentationWHAT IS IMPORTANT WHEN…?Managing a project•Goal setting•Forming an effective teamAnswer cues:a.For the project to proceed in an orderly manner•Goal settingb. Improve cohesion and collaboration among team members•Forming an effective team Plays an important role in attaining the goals of a project•Budget Nothing can be achieved without the support of funds2.WHAT IS IMPORTANT WHEN…?Coping with a busy schedule•Time management•Others’ cooperationAnswer cues:a.Essential for improving efficiency•Time management b. Prioritization helps one concentrate on the most urgent tasksc. Instrumental for organizing yourself and reducing stress•Others’ cooperation Others’ awareness of your busy engagement will help reduce interruption•Resort to technology Resort to expedient technology can bring about greatly improved efficiency3.WHAT IS IMPORTANT WHEN…?Managing work stress•Hobbies•Realistic targetAnswer cues:a.Hobbies divert your focus and help you forget about your worries •Hobbies•Realistic target Realistic and reasonable work target helps you get mentally relieved•Supportive friendships Getting help from friends is indispensable to the management of work stressPart 3：Collaborative Discussion1.Time ManagementSome colleagues in your office feel overburdened with work, yet achieve very little. You have been asked to make recommendations about how to improve the situation.Discuss the situation together, and decide:•what caused the inefficiency•how to manage time effectivelyAnswer cues:1.What caused the inefficiencya.Heavy workload cannot be neglected.b.Unskillful time management may be responsible too.2.How to manage time effectivelya.Keep a list of all necessary tasks that need to carry out.b.Prioritize all tasks in order of importance and urgency.c.Find creative time for priorities /Set aside your best time for your priorities.Follow-up questions:(1)Do you think it’s important to know about your strengths and weaknesses when finding a job?Yes. Trying to find a job that suits your strengths is very important, because no one in this mortal world is perfect, and we have to realize what our weaknesses are so as to avoid them in our performance of daily work.(2)Would you voluntarily take on other people’s responsibilities?Well, in western culture this is a sign of wasting time and inefficient time management. But in China we are more ready to help each other and sometimes take on other people’s responsibilities voluntarily. So I think I will.(3)What would you do if you are unable to concentrate?In fact this rarely happens to me. If it does, I wo n’t force myself to concentrate; instead I will take a short break and have some refreshments or have some physical exercise.2.Managing StressYour managing director is concerned that some staff are in low spirits and not doing their work efficiently. You have been asked to make recommendations about how to improve this situation.Discuss the situation together, and decide:•why staff are inefficient in their job•how to help staff manage their stressAnswer cues:1.Why staff are inefficient in their joba. Working environment can create physical and mental stress.b. Leadership style may be responsible for the phenomenon.c. Fierce competition and work overburden is undoubtedly responsible too.2.How to help staff manage their stressa.Offer staff training opportunities to improve their time management skills so as to help them deal withheavy workload.anize sports to help staff learn to help and cooperate with one another and get relaxed after work.c.Management knowledge and skills are also essential and crucial..Follow-up questions:(1)Do you think companies should arrange leisure activities for the staff?Yes. Leisure activities, such as sports, will help the staff better manage stress, make them physically fit and strong, foster team spirit and boost morale.(2)How do you deal with stress in your life?When I am under heavy workload, I will divert my attention with something I enjoy, for example, go shopping or go mountain-climbing or have some other sports.(3)Is time management important when dealing with stress?Yes. Skillful time management is essential in our life; it can help you out of your disordered and chaotic life.You should allocate proper blocks of time to different aspects of your life so that you will rarely feel stressful.Topic 4: Coping with Competition（1）背景知识PricingPricing strategies for products or services encompass（包含）three main ways to improve profits. These arethat the business owner can cut costs or sell more, or find more profit with a better pricing strategy. When costs are already at their lowest and sales are hard to find, adopting a better pricing strategy is a key option to stay viable.Merely raising prices is not always the answer, especially in a poor economy. Too many businesses have been lost because they priced themselves out of the marketplace. On the other hand, too many business and sales staff leave "money on the table"（该赚的钱不去赚）. One strategy does not fit all, so adopting a pricing strategy is a learning curve（学习曲线，认知曲线）when studying the needs and behaviors of customers and clients.For new products, the pricing objective often is either to maximize profit margin or to maximize quantity (market share). To meet these objectives, skim pricing（刮脂定价法）and penetration pricing（渗透定价法）strategies often are employed.Skimming is most appropriate when:∙Demand is expected to be relatively inelastic; that is, the customers are not highly price sensitive.∙Large cost savings are not expected at high volumes, or it is difficult to predict the cost savings that would be achieved at high volume.∙The company does not have the resources to finance the large capital expenditures necessary for high volume production with initially low profit margins.Penetration pricing pursues the objective of quantity maximization by means of a low price. It is most appropriate when:∙Demand is expected to be highly elastic; that is, customers are price sensitive and the quantity demanded will increase significantly as price declines.∙Large decreases in cost are expected as cumulative volume increases.∙The product is of the nature of something that can gain mass appeal fairly quickly.∙There is a threat of impending competition.Pricing methodsTo set the specific price level that achieves their pricing objectives, managers may make use of several pricing methods. These methods include:∙Cost-plus pricing - set the price at the production cost plus a certain profit margin.∙Target return pricing - set the price to achieve a target return-on-investment.∙Value-based pricing - base the price on the effective value to the customer relative to alternative products.∙Psychological pricing - base the price on factors such as signals of product quality, popular price points, and what the consumer perceives to be fair.Supporting detailsa. (For a consumer) All consumers would like to go for less expensive products of higher quality. It is acommon sense.b. (For a manager) Correct pricing policies can capture a large number of consumers within a short period oftime.c. (For a newly established company) Correct pricing policies are particularly important for newlyestablished businesses. The major task for them at the early stage is to draw the public attention and make their company and their brand known to the public. When a new product is put into market, there may be very few people who know about it.Competitors’ priceOnce a new product is put into market, it will immediately face the competition from rivals. The price war sometimes can be incredibly fierce and cruel. Competitors’ price will mirror the consumers’ attitude towards certain products and the satisfaction about their prices. If you fixed the price higher than your rivals without higher quality of service, you might soon find yourself in an unfavorable situation. Correct pricing policies could also defeat some competitors within a short period of time.Advertising strategiesThe fundamental task for a company is to make its products and itself known to the public. There are many ways to achieve this, and advertising is the most important one. Advertising through different media can cover nearly every corner in the world. The main channels are: TV, Radio, Internet, Newspaper, Bill Board, Poster, and Magazine.The advantage / point of advertising is not only about propagandizing your company but also competing against/with your rivals. A company, through proper advertisements, can manage to introduce the advantages of their products compared to their rivals’, and therefore convince the consumers that their products would be the right choice.（2）BEC口语考试中题目体现Part 1: Interview(1)Is price is the sole consideration of consumers when deciding to buy a product?Sample answer for your reference:Yes, consumers always compare the prices of the goods produced by different manufacturers and choose the cheapest ones. Lower prices are forever appealing to customers because it is the instinct of human beings to save money as much as possible.(2)Why do you think companies should take competition into consideration when setting prices for theirproducts?Sample answer for your reference:If a company wants to secure a substantial market share and be competitive, it must take competition intoconsideration. That is, it must set the prices of a product equal to or lower than its competitors’.(3)Do you think that it’s an effective way to beat competition by improving the quality of your products?Sample answer for your reference:Yes. In fact quality of products is also an important concern of customers. And quality is something that your competitors cannot easily match. If a company can establish a quality advantage, it can realize a larger profit margin by raising its selling price.(4)What do you think are the most commonly used advertising media?Sample answer for your reference:The most commonly used advertising media include newspapers, television, direct mail, radio, magazines, and out-door displays. Yet nowadays, Internet advertising is on the rise.(5)Do you think television advertising is the most effective medium of advertising?Sample answer for your reference:Yes. Television has a larger audience than other forms of media, therefore television advertising can reach vast audiences. Apart from that, television allows creative use of action, color, and sound, which is impossible with any other medium of advertising.(6)Do you think Internet advertising will be more important than other forms of advertising in the future?Sample answer for your reference:Yes, I think so. Internet advertising is free from many governmental restrictions. And with the development of technology, more and more people fall into the habit of surfing on the Internet at their leisure hours. So Internet advertising has a bright future.Part 2: Mini-Presentation1.WHAT IS IMPORTANT WHEN…?Coping with competition•Pricing strategies•Advertising campaignAnswer cues:a.Prices are a major consideration for customers•Pricing strategiesb. Lower prices can readily boost sales and secure for the company a largermarket share.。
BEC商务英语中级口语对话素材
BEC商务英语中级口语对话素材口语考试是商务英语考试比拟有特色的环节，如果备考充分，一般是没多大问题的。
下面是关于商务英语中级口语考试素材，同学们可以多加练习。
A: Well, you see, our pany is going to attend a trade fair in the US.B: Yeah, sounds exciting. Since we've never done that before, we need to have good advance preparations for the trip.A: You're right. The first thing to do is of course to make travel and aommodation arrangements, such as choosing an airline offering good services and the flight of theright time so that we can arrange things well and in an effective way.B: This can be done by making several phone calls. And we have to make advance reservation with a local hotel so that the people for the trade fair can have a place to stay immediately after they arrive in the country.A: With early booking, we may even enjoy some discounts. And it's better to choose a hotel near the trade fair. That can save the time traveling there.B: Or we can arrange beforehand to hire a car from a local car rental pany.A: In addition, it would be useful to know about some business customs in the US, including monly aepted businesspractices, ways of doing business, and laws and regulations, etc.B: Yeah, especially those different from ours. Say, different ideas about punctuality. I heard that in the United States, people tend to be very time-conscious. Being late would be considered poor etiquetteA: Also in China, business transactions are often concluded by treating business partners to lavish dinners and giving them expensive gifts, I'm afraid they seldom doit this way in the West or in the US.B: I was told that in Western countries, people attach much importance to formal agreement and contracts with detailed terms and conditions. They never feel fortablewith verbal agreements. In China, however, business isoften concluded simply by verbal agreement.A: We should also learn about business customs such as the different systems of measurement. For instance, we use the day/ month/ year system for dating while the US use month/ day/ year system. And there are many otherdifferences including topics aeptable in conversation.B: Also, Chinese businessmen tend to have business negotiations in a rather indirect manner, while American businessmen have a more direct style. Our people should be made to understand all these differences.A: But how to find out about all this?B: I think there are many ways to find out about these before the trip, say, we can go to the Inter, read some reference books or get tips from experienced colleagues and clients.A: They could be effective ways. Let's do them.。
【2018-2019】实用商务英语口语整理-推荐word版 (12页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==实用商务英语口语整理面对老外对话，听不懂，说不出是件很尴尬的事情，下面是小编为大家整理的实用商务英语口语整理，我们一起来看看吧~!一、商务口语what time would be convenient for you?你看什么时间比较方便?I'd like to suggest a toast to our cooperation.我想建议为我们的合作干一杯。
Here is to our next project!为我们下一个项目干杯!would you please tell me when you are free?请问你什么时候有空?gald to have the opportunity of visting your ompany and I hope to conclude some business with you。
很高兴能有机会拜访贵公司，希望能与你们做成交易。
what I care about is the quality of the goods.我关心的是货物的质量。
please have a look at those samples.请给我看一下那些样品。
I'd like to know any business connections abroad.我想多了解一些你们公司。
I would be happy to supply samples and a price list for you.我很乐意提供样品和价格单给你。
can I have your price list?你能给我价格单吗?will you give us an indication of prices?你可以给我报一个指示性的价格吗?I am in charge of export business.我负责出口生意。
【最新2018】商务英语口语：消费者投诉-word范文模板 (3页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==商务英语口语：消费者投诉I'm afraid I've got a complaint about the quality.恐怕我有个质量问题要投诉。
Gun you tell me the reason you were unable to ship the item on time?你能告诉我你无法准时交货的原因吗?Your shipment iv so late that we have a lot of difficulty in the disposal of the, goods.贵方装运过迟，致使我们难以处理这批货物。
英语学习爱好者可以关注微信：jzbeduThis delay is threatening the loss of our best customers.这次延误将使我们失去最好的客户。
This consignment was not even up to your own standard.这批货甚至没有达到你们自己的标准。
The goods submitted do not correspond with the sample sent.到货与所送样品不一致。
Our customers reported that your products are very poor in quality.我们的客户反映，你们的产品质量太差。
We can't use them at all.我们完全不能用。
新浪微博：金嘴巴英语Pm sorry to say this design is not so satisfactory.很遗憾，这个样式不太令人满意。
Several boxes were broken and the contents damaged.有数箱破损，内装货物受损。
2018-2019-商务英语听力-another fire-推荐word版 (3页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==商务英语听力:another firePlease choose a correct answer for each question.1. What skills do new recruits not need to have?A)plating skillsB)washing up skillsC)serving skills2. Which skills does Jenny mention?A) good personality and communication skillsB) good interpersonal and catering skillsC) good interpersonal and communication skills3. Which of these skills for dealing with the public does Marina mention?A) an approachable manner, personal cleanliness, a slim appearanceB) an approachable manner, personal cleanliness, a neat appearanceC) an approachable manner, personal cleanliness, a friendly appearance4. What must they insist on?A) Previous experienceB) Perfect EnglishC) Over 25 years oldLuke: Well Naomi, you won’t be the newest recruit for much longer.Naomi: What’d you mean Luke? Spill the beans!Luke: I’ve just seen an email from Steve. We’ve won the bid for the conference! We’lll be hosting the whole thing now, so it’s all hands on deck. And we’ll be getting loads of new temporary staff to help us out too.Naomi: Oh that’s wonderful – the more the merrier I say! And now I won’t be the only one under Roberto’s critical eye anymore!(later in office)Jenny: Marina, I’ve just be in touch with the catering firm whose staff we are going to hire. They asked me if we’re looking for any particular skills or qualities in the temps. Have you any suggestions?Marina: Oh that’s a good sign. They are not just sending anybody! Hmm, let’s see. Well, no, they don’t have to have any platingskills, all the food will be plated in the kitchen as usual. But they will need comprehensive waitering experience – they have to knowwhat the job entails, they should know basic health and safety requirements, they should have customer care knowledge…ehm…they’ll be working as a team so they have to have teamworking skil ls…Jenny: Right…good interpersonal skills then…and good communication skills, I imagine.Marina: Yes and they have to be able to work under pressure. They won’t be familiar with our place, so they have to get used to it pretty quickly… things can get quite hectic.Jenny: So, flexibility too?Marina: That’s right. Ehmm... I think that is it really, apart from the usual requirements for dealing with the public…an approachable manner, personal cleanliness…a neat appearance…that’s about it. And we re ally must insist on previous experience though, we don’t have time to train people in.。
【2018-2019】关于商务英语的高级必备口语资料-范文word版 (2页)
【2018-2019】关于商务英语的高级必备口语资料-范文word版本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==关于商务英语的高级必备口语资料Health & SafetyEmployee Safety: Firms ensure that the workplace is safe for employees by closely monitoring the production process. Some obvious safety precautions are to check machinery and equipment for proper working conditions, require safety glasses or any other equipmentthat one can prevent injury, and emphasize any special safety precautions in training seminars.Firms that create a safe working environment prevent injuries and improve the morale of their employees. Many firms, such as Allied Signal, now identify workplace safety as one of their main goals.Levi Strauss and Company imposes safety guidelines not only its U.S. facilities but also on Asian factories where some of its clothes are made. Starbucks Coffee Company has developed a code of conduct in an attempt to improve the quality of life in coffee-producing countries.???????? Life Skills: the importance of being able to cope with stress in a jobTechnology: the importance of training staff in how to use new technology when introducing it into the workplace.Staff MotivationBookmark this pageKeeping staff motivated is good for business. Here are some examples why:Motivated workers are more productive and higher productivity usually means higher profits.In a service industry, workers who are well motivated willprovide a better level of customer service, keeping the customers happy.。
BEC口语模板精华
第一部分：personal information常用语句：1.I beg your pardon? / I am sorry, but I didn’t quite catch you. Would youplease repeat what you’ve just said?2.常见问题：1. Can you tell me something about youself? (自我介绍)Good afternoon! My name is Jolin Chow. I graduated from National University of Defense Technology with a master's degree in Engineering. I am a National Registered First-Class Construction Engineer, and work in Guangsha Construction Group Cooperation Limited.2．What kind of person would you say you are?I think I am an out-going person with a strong will and I am confident and positive, always working hard and sparing no effort to achieve my goals. But sometimes I am impulsive, not calm enough, which is one of my major drawbacks.3．Can you tell me something about your friends?I have a large circle of friends. They are all open-minded, diligent and smart. We have a lot of common interests and help each other in times of difficulties.4. Could you introduce your work in detail? Do you like your current job?My main job is to coordinate the interests of all parties, and check the progress and quality of the project in order to carry out the plan.I like my current job very much, because this work allows me to enlarge my knowledge as well as my eyes. .5. What has been your most valuable experience?As regards my most valuable experience, I suppose it should be that I I got the certificate of National Registered First-Class Construction Engineer last year. At that time, I really felt that hard work pays off.6. How important is it to you to have opportunities for promotion in your career?No one would prefer to stay in one position for the whole life. Certainly I am not exception. Promotion is of vital importance to me, for I want to realize the value of life.7. Is it better for your career to stay in one company or to work for a number of companies?As I see it, the proverb “a rolling stone gathers no moss” really holds water. So I prefer to stay in one company and grow with the company.8. How important is English in business life in your company?In fact, English is playing an important role in China’s business life; it is an essential skill for those who are engaged in foreign trade. I know that I'm not proficient in English, so I study English hard. And I hope to improve my English to goabroad for further study, which provides an opportunity to broaden my experience and mind.9. Can you tell me about your experience in spoken English?I began tostudyEnglish whenI was a middle-school ter, after working(是工作后，不是下班后), there was little （是几乎没有）time and motivation to learn English. Nowadays, as English is playing an important role in China’s business life, I hope to improve my English to go abroad for further study. And I try my best to squeeze out time from busy work to practice my spoken English.10. How long have you been studying English?I have been learning English for about 12 years, ever since I was a junior school student.11. What do you do in your spare time?I have a lot of hobbies among which I find jogging is of a lot of fun. Jogging can help me keep healthy and relax myself from busy work. . And I have run 278 kilometers since April this year.12. Can you tell me something about your hometown?I come from Anqing city of Anhui province. My hometown is famous for Huangmei Drama, which is an important culture resource in China. The scenery there is especially beautiful, such as Tianzhu Mountain.13. What do you hope to do in the future?In the future, I want to be a top engineer, get a Ph.D. in engineering, and start a construction company, which could build the Fourth generation housing in order to improve the quality of life.(没看懂)14. Do you like working in a team or on your own?I prefer to work in a team. As a proverb goes:“ two heads are better than one.”When working in a team, I can learn from my fellow workers and get help from them when I am faced with difficulties.15. How important is the central leadership within a team?Central leadership within a team is very important in that we need someone with managerial skills and charisma to lead within the team. He is able to command the situation, to engage others, and to coordinate interpersonal relationship.16. What are the characteristics of a good team?Such characteristics as mutual trust, full cooperation, commitment and openness of expression among team members are essential to a good team. Besides, a good team should attain one common goal.第二部分：Mini-presentation提问句：you have mentioned (对方提出的信息) in your presentation. Why do you think that (对方提出的信息) is important?模板套用1：how to deal with customer complaints(顾客抱怨)内容：I choose topic A: how to deal with customer complaints.When considering how to deal with customer complaints，several factors are to be taken into account.The first thing which we should consider about is an apology. As we all know that it is our failure to do our duties well, which leads to the customer complaints.（没看懂）When we fully understand the real meaning of apology, it will help us figure out the crux of the problem.In addition, a solution also plays an irreplaceable role in better dealing with customer complaints（模板？）.Since the solution can ensure us that we will never make the same mistakes again. If we don’t pay enough attention on this point, we will get half the result with twice the effort.Last but not least, a follow-up investigation should not be underestimatedwhen we deal with customer complaints, because it is very helpful in finding the degree of the customer satisfaction after the solution. It is no doubt that the follow-up investigation is very important for deal ing with customer complaints.In short, although it is difficult to deal with customer complaints, we will certainly be able to make it true as long as we carry out the above three points well.总字数209字模板套用2：human resource management: the factors involved in selecting an interviewer for recruitment(人力资源)I choose topic B: human resource management: the factors involved inselecting an interviewer for recruitmentWhen considering how to selecting an interviewer for recruitment，several factors are to be taken into account.The first thing which we should consider about is personal qualities. As we all know that sound and fair decision is based on sound character. When we fully understand the real meaning of personal qualities, it will help us figure out the crux of the problem.In addition, interviewing skills also plays an irreplaceable role in order to better select an interviewer. Since interviewing skills can ensure us that the employment interview will yield desirable results. If we don’t pay enough attention on this point, we will get half the result with twice the effort.Last but not least, specialty knowledge should not be underestimated, when we select an interviewer for recruitment, because it is very helpful in finding the true talents for the vacancies. It is no doubt that specialty knowledge is very important to select an excellent interviewer.In short, although it is difficult to select an interviewer, we will certainly be able to make it true as long as we carry out the above three points well.总字数188字题材1：市场调研/Market research: the importance of conducing market research before making investment plans题材2：团队合作/Teamwork:how to evaluate the performance of teamwork题材3：项目管理/Project management: how to manage a project题材4：时间管理/Time management: how to cope with a busy work schedule题材5：压力管理/stress management: how to manage work stress题材6：应对竞争/how to cope with competition题材7：价格竞争/how to price a new product题材8：企业选址/Business sitting: the factors involve in selecting location for acompany题材9：商务接待/how to entertain business clients题材10：人力资源管理/ how to retain good staff题材11：商务旅行/Business travel: The factors involved in planning a business travel题材12：商业道德/Cooperate performance: the factors involved in measuring corporate performance题材13：着装要求/how to prepare for a job interview题材14：公司文化/how to design a company brochure第三部分：Two-way conversation模板套用1：Staff suggestion schemeYour company is planning to set up a suggestion scheme to encourage staff to contribute ideas and suggestions. You have been asked to involved in designing the scheme. Discuss the situation together, and decide:◆How can you set up the scheme so that all staff members will feel free tocontribute◆How can you evaluate those ideas and suggestionsA:Hi, you know our company is planning to set up a suggestion scheme now.B:Yean, just to encourage staff to contribute ideas and suggestions. That is why we here. And we must make careful planning and considerate arrangements to solve this issue.A:True enough. I think the first thing we should take into consideration is how to set up the scheme so that all staff members will feel free to contribute.What are your views on this?B:As I see it, we should make sure that the scheme is open to everyone, regardless of hierarchy in the corporate ladder.A:You mean that the scheme should be equal to everyone, right?B: Well, you have got a point there. It is difficult to imagine a scheme like this will be useful and effective without the ordinary employee’s opinion.A:That is how I feel too. I also believe that we should widen the suggestion channels, such as questionnaires, the suggestion box and so on.B: I can’t agree with you more. Right, I think that covers the first item. If you don’t have anything to add, let’s move on to next item, ok?A:OK! Since we have solve the first problem，then how can we evaluate those ideas and suggestions？B:As we all know that everything has its own law of development. As long as we know its essence in depth, we can master the law and control the law. With respect to evaluation, we should establish the procedures of evaluation.A:I don’t quite get it. What do you mean?B:I mean that we should design an effective procedure to evaluate those ideas and suggestions.A:That is worth thinking about. But wouldn’t it be better to put all the suggestions to vote by all the staff members, or to take them up for discussion. B:That is a very smart and effective solution. I will go along with you on that. A: Well, I have just hit upon another good idea. We should make comparisons between the suggestions collected and our current practice to find the effective suggestions.B: I see eye to eye with you on this point. We really have to match the suggestions with the reality.A:That is exactly my opinion. But, I am afraid w e’re rather short of time.B:Correct. Before we close, let us just summarize the main points. Although it is difficult to set up a perfect scheme, we will finally be able to make it true as long as we carry out the above points well.A:That is just what I was thinking.。
2019年BEC商务英语高级必备口语资料(6).doc
2019年BEC商务英语高级必备口语资料(6) Cost cuttingYour company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.●Which are the areas where costs could be cut?●What problems might arise from cutting costs?Customer complaintsYour manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.●How the company can make effective use of will be available in the new office?●What training will be needed for these jobs?Staff recruitmentYour factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staff needs to be ready to start work as soon as possible.●What you need to do in order to find suitably skilled staff?●What type of induction program the new staff will need before they start work?Modernization ProgramYou work for a large company which has decided to introduce a program of modernization and improvement. You are involved in setting up this program.●How to prepare staff for major changes within the company●What other factors have to be considere d when introducing major changes in a companyLanguage Courses AbroadYour company has offered you the opportunity of attending a six-month English language course abroad. You have to decide whether to accept, and are therefore going to attend a meeting to find out more about the offer.●What the advantages are of learning languages abroad●What plans you will have to make for work and home if you go away for a long periodPotential SupplierA potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services they offer could be very important for the future of your company.●What you need to find out about the supplier and the products or services before the visit●How you could entertain the supplier the negotiationsForeign Business TravelYour company has decided that it needs to introduce a clear policy on foreign business travel. You have been asked to help draw up the guidelines.●What the va rious reasons are why members of a company make business trips abroad●In what ways a company might be affected if the number of foreign business trips was reducedCompany DirectoryYour company is going to be included in an international directory of all the types of businesses operating in your country. You have been asked to write a brief profile of your company for the directory.●What information you will include about your company●How the directory would be useful to companies。
BEC商务英语口语素材
BEC商务英语口语素材BEC商务英语口语是非常重要的，下面由为大家的BEC商务英语口语素材，希望可以帮到大家!1.His parents were simple people.他父母很朴实。
重点词语：simple adj.简单的，无的;朴实的，朴素的.商务用语：simple arbitrage 单一仲裁simplemodity economy 单纯商品经济simplecontract 简单合同2.Hewas sincere in his wish to help us.他真心实意地想帮助我们。
重点词语：sincere adj.真诚的商务用语：It is my sincere belief that... 我确信…3.Theysat on appropriation plans untilthey were certain which way winds wereblowing.他们把拨款方案搁置起来，直到他们确定了事情的趋势为止。
重点词语：sit vi.重压;压制;拖延 vt.提供座位商务用语：a theater that sits 1，000 people 能容纳一千人的剧场saton the evidence 扣压证据4.Thehouse has a fine situation.这所房子的地点很好。
重点词语：situation n.情形，(建筑物等的)位置商务用语：be in/out of a situation 有/失去职业cope/dowith the situation 应付当前的情况savethe situation 局势5.Hehas great skill in drawing.他画画很有技巧。
重点词语：skill n. 技能，技巧，技术;熟练工人商务用语：diplomatic skill 外交手腕skillanalysis training 技能分析训练skilledemployee 熟练工人exert one‘s utmost skill 运用最大技巧。
bec中级商务英语考试口语素材
bec中级商务英语考试口语素材bec的口语并不算特别难，但是也需要我们在备考时好好练习，为了给大家供应便利，下面我给大家带来bec中级（商务英语）考试口语素材，望喜爱！商务（英语口语）：她可都是玩真的SCENE⑤ C 会议结束后【她可都是玩真的】Elvin: I used to 1) be down on the sales people until I saw her 2) in action.艾文：我以前对业务员都很绝望，直到我见识到吉娜的能耐。
Dave: She means business, for sure.戴夫：她可都是玩真的。
Elvin: Most salespeople seem like 3) half-brains. Zinas definitely an 4) exception.艾文：大部分的业务看起来都没大脑。
吉娜肯定是个例外。
Dave: Wed better get back to work.戴夫：我们最好回去工作了。
Elvin: Yeah, Im not too worried about Vince, but Id hate to face Zina if we dont 5) deliver...艾文：是啊，我还不太担忧文斯，但若我们搞不定，我可是打死不想面对吉娜……语言详解A: Its definitely time you got a haircut.你肯定该去剪头发了。
B: I know. My hair is always in my eyes.我知道。
我的头发老是跑进眼睛。
【mean business 玩真的】mean business是表示“当真，玩真的”，没有儿戏的成份在内，一心一意地去达成某件事，未必和“生意”business有关：A: I still cant believe Mary got into college.我还是不敢信任玛莉考进高校了。
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BEC商务英语口语素材
BEC商务英语口语是非常重要的，下面由小编为大家整理的BEC商务英语口语素材，希望可以帮到大家!
第一部分
1.His parents were simple people.
他父母很朴实。
重点词语：simple adj.简单的，无经验的;朴实的，朴素的
商务用语：simple arbitrage 单一仲裁
simplecommodity economy 单纯商品经济
simplecontract 简单合同
第二部分
2.Hewas sincere in his wish to help us.
他真心实意地想帮助我们。
重点词语：sincere adj.真诚的
商务用语：It is my sincere belief that... 我确信…
第三部分
3.Theysat on appropriation plans until
they were certain which way winds wereblowing.
他们把拨款计划搁置起来，直到他们确定了事情的趋势为止。
重点词语：sit vi.重压;压制;拖延 vt.提供座位
商务用语：a theater that sits 1，000 people 能容纳一千人的剧场saton the evidence 扣压证据
第四部分
4.Thehouse has a fine situation.
这所房子的地点很好。
重点词语：situation n.情形，(建筑物等的)位置
商务用语：be in/out of a situation 有/失去职业
cope/dowith the situation 应付当前的情况
savethe situation 挽回局势
第五部分
5.Hehas great skill in drawing.
他画画很有技巧。
重点词语：skill n. 技能，技巧，技术;熟练工人
商务用语：diplomatic skill 外交手腕
skillanalysis training 技能分析训练
skilledemployee 熟练工人
exert one‘s utmost skill 运用最大技巧
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冬是清寒的。
站在有风的地方，悄然回首，看见来时的路。
一路有花的娇艳，
有草的青葱，有树的挺拔，有鸟的鸣叫。
抬起头，天空蓝的清澈。
风起时，有
笑颜。
冬，是寂寞的。
万物都归于沉静中，孕育着来年的昌盛。
隐忍才是最有力的，
也因此，寂寞的冬天给人以太多的幻想与渴望。
会去渴望温暖的一炉壁火，也
会想要一个温暖的怀抱。
围炉煮雪，相拥着取暖。
习惯了把心情种在寂寞里过冬，深耕一陇陌上的花开。
等待着，下一季的盛景。
不会忘记冬的情怀，圣诞节的钟声会敲响，冬有自己的辉煌。
静静的写下一首
小诗，待到花开时，扦插在那枝头，为冬吟。