六西格玛项目模板

Time base interval
Net Benefit Measurement Start
An Excel-screenshoPtM(Teanpphroavanl rceequdired metafile) is acceptable. If necessary for understanding please fill in the assumptions for estimation.
DEFINE Phase Gate Review
"Do we agree that the DEFINE phase is completed?"
Project Name:
Sponsor: >>Name<<
Black Belt: >>Name<<
Following documentation has been presented and agreed:
Duplicate this template for all measurements Characteristic of interest Relevant for all measurements
Measuring instrument Relevant for all measurements
+ Cost reduction
+ Reduced cost of capital
To be checked with financial controlling !!!
Costs Estimate -- Project costs (travel, accommodation, manuals, etc.) -- Implementation costs (training, investments)
Phase
Define Measure Analyze Improve Control
September
October
November
December
January
Status
February
OT
Teammeeting Teammeeting mit Sponsor
On Track Delayed Critical Unreachable
VoC
Complaint Solution SCpTeBcisf:icmataioynalsoObtheeirdenti“ctarluwe”itnheed
CTQ
goals, also service levels,
1-3 CTQ
VoB
Complaint Solution Specification Other
Week 9 Week 8 Week 6 Week 5 Week 4 Week 3 Week 1 Week 1 Week 52 Week 51 Week 50 Week 49 Week 48 Week 47 Week 46 Week 45 Week 44 Week 43 Week 42 Week 41 Week 40 Week 39 Week 38 Week 37 Week 36 Week 35 Week 34
main suppliers, inputs, for the
project relevant output and
customers
Supplier
Input
Process
Output
Customer
Supplier 1
Input 1
START
<Fill In>
<Fill In>
<Fill In>
Business Area
Time Commitment
hrs per week / per month… Or percentage
Committed by Manager
Project Timeline Display of Milestones is mandatory. "Is the project on time?U" se the best tool (MSExcel, Msproject, etc) to plan and track milestones. A copy in enhanced metafile format recomendable.
<Fill In>
<Fill In>
<Fill In>
Output 1
STOP
Customer 1
CTQ/CTB Table (Tool 1)
"How make the customer feel satisfied?"
CTQs: „Each output fulfill…“etc.
(customers perspective)
Data source / place of measurement
TargetBiblioteka BaiduValue
Use selected output variables from ‘Output Variable Matrix’ as well as available input and process information variables
“true” need
CTB
1-2CTB
Net Benefit Estimate
"How big is the monetary value of the project?"
[Project Title] [Estimate date]
Benefit Estimate + Margin from revenue increase
(SMART: specific, measurable, accepted / attractive, realistic, time bound)
Goal :
Fill in: SMART description of To-Be-Situation (solutions free)
(SMART: specific, measurable, accepted / attractive, realistic, time bound)
12 months [Date] yes no
<Fill In> T€ <Fill In> T€ <Fill In> T€
<Fill In> T€ <Fill In> T€
Estimated Net Benefit
Assumptions: • ... • ...
<Fill In> T€
Explanations • ... • Documents Attached: ...
Project Charter SIPOC VOC / VOB / CTQ / CTB Net Benefit Estimate
Clearance for DEFINE Phase Closure:
Authorized Not Authorized, Reason:
>>Fill In<<
Signature Master Black Belt, Date
Signature Sponsor, Date
Output Variable Matrix
"Which output variables measure CTQs and CTBs in the best way?"
CTQs/CTBs
[Top1 CTQ Customer Requirement] [Top2 CTQ Customer Requirement] [Top3 CTQ Customer Requirement] [Top1 CTB Business Requirement]
SIPOC: [Process Name] SIPOC or an other high level project "Do we have a common understanding how thdeepsrocrciepsstiwoonrkws ittohdacya?."5 process steps,
Project Name
DMAIC Workbook
Project Charter (1/2)
Initial situation / Background Information
Fill in: Why is this project relevant for Essex?
Problem:
Fill in: SMART description of As-Is-Situation (no causes)
Existing projects/ activities with existing interfaces which among to each other:
Fill in: consider also global roll out
Project status / milestones
1 Kick Off / Project Sign Off 2 Phase Define 3 Phase Measure 4 Phase Analyze 5 Phase Improve
Measurement System Analysis Method: (How have the measurement system be checked?)
Duplicate this template for all measurements
Results: (Is the measurement system trustable?)
Start TT.MM.JJ
End TT.MM.JJ
Status ✓
Fill in: Realistic milestones plan
6 Phase Control
Project Team: Name
Role Black Belt (Team Leader) Sponsor Team Member Team Member Team Member
Improvements: (How can the measurement system be improved?)
Data Collection Plan
"How do we obtain performance data of the as-is process?"
Variable
Variable Type (Output / Process / Input)
Output
Data Type (cont. / discrete)
Output
Input
Process
Operational Definition
Who is responsible for data collection
Data collection method
Date / time / frequency of measurement
9
3
0
0
Use CTQs and CTBs from Define Phase CTQ/CTB Table
Correlation Intensity: 9 strong, 3 medium, 1 weak, 0 none
Operational Definition of [FILL IN]
“what and how exactly have to be measured?"
MEASURE Results: Summary for [FILL
IN]
"How well are customer requirements met today?"
Name of Measurement
Operational Definition
Project Scope/ Project Focus
Project Charter (2/2)
Quantitative benefit
Fill in: measurable benefits (monetary or others)
Qualitative benefit
Fill in: non measurable benefits
Method of test
Relevant for all measurements
Decision Criteria
Only relevant for attributes
Measurement System Analysis for [FILL
IN]
“How to ensure that Measurement System variation does not affect results?”