新编剑桥商务英语初级unit72
新编剑桥商务英语(初级)第三版
（寻求专业帮助）
第十八页，共160页。
1.2 Personal and professional details
个人和职业详细情况
Focus 学习重点
1.熟悉与个人信息和职业描述相关的词汇 2.学习掌握描述个人和职业详细情况的相关
第十七页，共160页。
Speaking: Work-life balance
Ways of work-life balance
（保持工作与生活平衡asks （区分任务的优先次序） 2. Set aside one night each week for recreation
Financial Director 财务总管 Marketing Director 营销总管 Production Director 生产主管
第十页，共160页。
Job titles 工作头衔
Personnel Manager/Human Resources(HR) Manager 人事经理
varied adj. 多变化的，各不相同的
confectionary adj. 糖果的，有关甜食制造的
第二十页，共160页。
New Words & Expressions
allocate vt. 分配，分派 candidate n. 候选人
criterion n. 标准，准则 pl.（复数） criteria
catering service 餐饮服务
MD managing director 的缩写，总经理，执行董事
gadget n. 小巧的器械，小玩意儿
interior adj. 车内产品，内部装饰 memo n. 备忘录，便条，便笺 electrical appliances 电器，（家用）电器
新编剑桥商务英语(初级)全套精品课件
BUSINESS SKILLS 1.2 Personal and professional details
2.2 Making arrangements 3.2 Company performance 4.2 Business communications 5.2 Achievements and plans
2 Our university department needs some IT training. Can you help? ( No )
3 I want to give a speech at my brother’s wedding. ( Yes )
4 I’d like some help with writing a novel. ( No )
Module 1 第一单元 1.1 Business Topic World of work
商务话题篇 工作领域
Technique n. 技巧 cross-cultural adj. 跨文化的 presentation n. 口头报告；陈述；叙述 public speaking 演说，演讲 consultant n. 顾问
5 Our company would like some information on teambuilding weekends. ( Yes )
Module 1 第一单元 1.1 Business Topic World of work
商务话题篇 工作领域
professional adj. 专业的，职业的
6.2 Travel arrangement 7.2 Orders and contracts 8.2 Problems and solutions
新编剑桥商务英语初级(第3版)
•
• business n. 工商企业；商行；商业 • technique n. 技巧，技能 • cross-cultural adj. 跨文化的 • presentation n. 口头报告，陈述，叙述 • public speaking 演说，演讲 • consultant n. 顾问 • consultancy n. 咨询公司 • workplace n. 工作场所，办公场所 • run vt. 开办（课程/ 讲习班）
• run vt. 开办（课程/ 讲习班） • 3种常用的释义 • 1 跑， 跑步 • The cat ran away. • 2 经营,管理 • The manager runs his business very well. • 3 开办 （与第2种含义相近） • She runs courses and workshop for
• Personnel Manager/Human Resources(HR)
Manager 人事经理 • Chief Accountant 总会计师 • Sales Manager 销售经理 • Marketing Manager 营销经理 • Public Relations Manager 公关经理 • Advertising Manager 广告经理 • Works/Factory/Production Manager 生产经 理 • Purchasing Manager 采购经理 • After-sales Manager 售后经理
• Homework: write a short passage according the title
• Managing Director/ General Manager 总经理 • CEO: Chief Executive Officer 执行总裁，首席执
BEC商务英语(初级)听力模拟试卷72(题后含答案及解析)
BEC商务英语（初级）听力模拟试卷72(题后含答案及解析)题型有：1. PART ONE 2. PART TWO 3. PART THREE 4. PART FOURPART ONE听力原文：One: What is the quotation for one thousand brochures with colour photos?[pause]Man: How much can you quote for our brochure order?Woman: If you want the colour photos, it’ll be more expensive. Er, for two thousand, it’ll be two thousand five hundred pounds, or for a thousand, it’ll be one thousand, five hundred pounds. Without colour photos, the price goes down a bit.Man: How much?Woman: Er, for a thousand, it would be one thousand two hundred.1．What is the quotation for 1,000 brochures with colour photos?A．B．C．正确答案：B听力原文：Two: When will the new Personnel Officer start work?[pause]Woman: Jane is leaving next week, isn’t she? Man: Yes. We recruited the new Personnel Officer in July, but because she has to relocate from Newcastle, I don’t think she’ll be able to begin until October. Woman: Well, we’ll need to arrange some temporary cover for September. Man: OK. I’ll look into it.2．When will the new Personnel Officer start work?A．JulyB．SeptemberC．October正确答案：C听力原文：Three: Which pie chart is correct?[pause]Man: . . . and I’m pleased to report that here at WTM, our market share has increased by ten per cent, taking us ahead of our rivals PTA for the first time. Of course, A VC are still the market leaders with a fifty-five-per-cent share, so . . .3．Which pie chart is correct?A．B．C．正确答案：C听力原文：Four: Why is Jane unhappy about Michael’s report?[pause]Woman: Where’s the report I asked for, Michael? Man: Sorry, Jane, it’s here, just finished. It’s a bit late, but. . . Woman: That doesn’t matter. Has anyone else seen it? Man: I circulated copies internally. I thought you asked me to. Woman: Not before I’d checked it first. If you’ve made mistakes in it, it won’t be very good for the department.4．Why is Jane unhappy about Michael’s report?A．He has left mistakes in it.B．He has finished it very late.C．He has circulated it too soon.正确答案：C听力原文：Five: What is the woman’s current job with BGT?[pause]Man: Can you tell me about your work with BGT?Woman: Well, I started in nineteen ninety-two as Account Manager. The General Manager was keen to promote young staff quickly, so shortly after that, I became Project Team Leader. My boss, the Project Manager, became General Manager last year.Man: And you were promoted?Woman: Yes, I took his place.5．What is the woman’s current job with BGT?A．Project ManagerB．General ManagerC．Account Manager正确答案：A听力原文：Six: What does the speaker think the company should do?[pause]Man: So, what will you do to keep the business going through this difficult time?Woman: As a low-cost airline, we’re happy with the numbers using the internet to reserve tickets, and customers report that our prices are competitive. We now need to look at cutting back on in-flight catering, as sales of snacks have really dropped recently.6．What does the speaker think the company should do?A．increase online bookingsB．cut ticket pricesC．reduce spending on food正确答案：C听力原文：Seven: What does the woman need to get?[pause]Man: Is there a sound system in the seminar room? Woman: Well, we’ve got a microphone, and there’s a video player there . . . Man: Mmm, I’m not sure the MD will use it. Aflipchart is essential, though. Woman: Oh, I never thought of that, I’ll fetch one now. Shall I remove the video? Man: No, leave it, I might use it in the afternoon.7．What does the woman need to get?A．B．C．正确答案：C听力原文：Eight: Which graph shows the company figures?[pause]Man: Figures published today by the Falmouth Group received a mixed reaction. Although production costs increased at a slower rate during the second half of the year, profits continued to fall.8．Which graph shows the company figures?A．B．C．正确答案：APART TWO听力原文：Woman: CIT Computers.Man: Hello. I’m ringing from Davies and Baker, Accountants. I need some advice about office equipment. Woman: Right. Could I just take your name first? Man: Yes, I’m James McDougall. That’s M-C-D-O-U-G-A-double L. Woman: Thank you. Now, what exactly are you interested in? Man: We need a new office printer, but I’m not sure which type. Woman: Do you need anything special? Man: We haven’t much space, so no wider than thirty-five centimetres. Woman: We’ve got some that size. Man: What about printout quality? Woman: You can choose either two hundred and thirty-five or one hundred and ninety-six dots per centimetre. One hundred and ninety-six is fine if you don’t do much specialised printing.Man: That’ll be OK. How fast is it? We’re a busy office.Woman: Ten pages per minute, and you only have to wait fifteen seconds before the first page prints out. There’s an upgraded model that’ll be out next month. That does twenty pages per minute.Man: That sounds ideal. So, what model is it?Woman: It’s the HY one-eight-seven-four.Man: And the price?Woman: Well, we’ve a special offer on at the moment. It costs three hundred and eighty pounds, but if you order today, we can give you a twenty-per-cent discount, which brings it down to just three hundred and four pounds.Man: That sounds fine. Do you deliver? We’re based in Burnham.Woman: Fine, we deliver there on a Friday. We could do Friday the ninthof December . . .?Man: I’d prefer the sixteenth.Woman: Right. Now, about the delivery, we’ll be in touch . . .Look at the notes below.Some information is missing.You will hear a man making an enquiry about ordering a new printer.For each question(9-15), fill in the missing information in the numbered space using a word, numbers or letters.After you have listened once, replay the recording.9．(9)正确答案：(JAMES)MCDOUGALL10．(10)正确答案：35(CM)11．(11)正确答案：196(DOTS PER CM)12．(12)正确答案：20(PAGES PER MINUTE)13．(13)正确答案：HY187414．(14)正确答案：(￡)304(POUNDS)15．(15)正确答案：(FRIDAY)16(TH)DEC(EMBER)PART THREE听力原文：Man: As you know, I attended the annual marketing conference in Manchester last week. As always, it was very useful. There were some first-rate seminars and presentations. I was particularly impressed by a talk on internet advertising. In fact, I plan to ask the speaker to come and do a workshop for our staff here. Her name’s Susan Hill; some of you may have heard of her - she writes regularly for a number of business magazines. Conferences aren’t just about seminarsand workshops, though. In fact, I’d say that for most people, and I include myself, probably the most important part of any conference are the new contacts you make. One very useful person I met at the Manchester conference was a man called Harry Baxter, from a company in Glasgow. He’d already heard of our video cameras and wanted to know more about them. Anyway, he’s interested in placing an order for them with us; he’ll be confirming that in the next couple of days. I also met two people from an American firm called Bentley High-Tech. They’re a major supplier to stores all over the USA. Their headquarters are in New York. They seem really impressed by what we’re doing. In fact, one of them intends to come over to spend a few days with us in October. He might like to see something of our manufacturing process and production capacity, though I think he’s mainly interested in discounts. If all goes well, this could lead to a really major contract for us. One of the other aspects of the conference that. . .Look at the notes below about a marketing conference.Some information is missing.You will hear part of a report to colleagues about the marketing conference.For each question(16-22), fill in the missing information in the numbered space using one or two words.After you have listened once, replay the recording.16．(16)正确答案：INTERNET ADVERTISING17．(17)正确答案：HILL18．(18)正确答案：(NEW)CONTACTS19．(19)正确答案：VIDEO CAMERA(S)20．(20)正确答案：NEW YORK/NY21．(21)正确答案：OCT(OBER)22．(22)正确答案：DISCOUNT(S)PART FOUR听力原文：Woman: And today I’m talking to Tim Black, who has recently returned to the UK from working abroad. He is currently working on a report about relocation and its effect on companies and employees. Tim, what kind of people are sent abroad by their companies?Man: Well, generally speaking, if you’re relatively senior in a company, you have a good chance, and also if you’ve worked abroad before and have shown you’re adaptable. But my company always looks particularly for people with skills which might be needed in their work overseas, and that’s how I got my chance to go.Woman: I see, but what about the general situation? I’ve heard that fewer employees are sent abroad now than in the past. Why is that?Man: Well, some Human Resources departments are thinking much harder about how many staff they can relocate, and companies are only taking the best candidates from the UK, while filling other positions locally. That’s because they know that relocation is expensive. They don’t always want to invest in it, which is a pity, as the experience can equip people with skills that lead to promotion.Woman: So, what’s the position with British workers?Man: Well, it seems that people are happier to relocate to another area of the UK rather than go to another country. It’s especially popular to go and live outside the big cities and commute in to work - although, as far as London is concerned, in the last few years, companies already based in the countryside have found it increasingly easy to attract staff away from the capital.Woman: Mm. Now, for people considering relocation abroad, are there financial arrangements to be made before leaving?Man: Yes. You may want to check that any health insurance you have is still valid. Oh, and one very important point is to find out what will happen to payments into your pension fund while you are abroad. You need to make sure that these will continue. Um, also, you may want to rent out your house while you’re away. It’s best to use a rental agency to do this, so that they can sort out any problems in your absence.Woman: Now, you’ve worked abroad, in Dubai. What work was your company involved in there?Man: We’d got a contract from an international bank there.A firm in the UK had designed an office block for them, and we went to Dubai to arrange for the purchase of the materials and to build it. I was part of the team involved in the project, in partnership with a local firm.Woman: And how did your company help you decide whether or not to go?Man: They made it very easy for me. They paid for me to go and see the place to decide if it would suit me. I then asked a colleague at the branch in Dubai to help me with my move there, and he was excellent. Sadly, though, the Arabic language lessons I’d requested never happened!Woman: Oh, that’s a pity. And what about accommodation?Man: Well, buying a house there was going to be very expensive, so another colleague offered to help me move to an apartment owned by my company, which I was very grateful for. Finding accommodation can be difficult when you first arrive.Woman: And you stayed in Dubai for three years - quite a long time. Is that the usual length of relocation in yourcompany?Man: Anything over a year is considered a long-term assignment, and three years is normal for international relocations because of the cost involved. My job there was to manage the progress of our project, so it was likely to be long term. But I enjoyed the experience, and learnt a lot from it, even though it was a familiar area of work to me.Woman: Well, Tim, thank you for talking to us.23．In Tim Black’s company, which people usually get relocated abroad?A．those who have previous experience of working abroadB．those who have specific skills to offerC．those who are more senior正确答案：B24．What reason does Tim give for companies sending fewer employees abroad?A．There aren’t enough suitable candidates.B．Companies are less willing to fund it.C．Working abroad is no longer seen as leading to promotion.正确答案：B25．According to Tim, what is the current trend amongst British workers?A．Commuting long distances is less common.B．Working in London is their first choice.C．Living in the countryside has grown in popularity.正确答案：C26．What financial advice does Tim give employees thinking of relocating abroad?A．Buy extra health insurance.B．Ensure that pension fund payments will still be made.C．Ask your company to rent out your house.正确答案：B27．What was Tim’s company doing in Dubai?A．manufacturing building materialsB．designing a public buildingC．constructing an office building正确答案：C28．What did Tim’s company arrange before he left?A．a short visit to Dubai before moving thereB．a personal contact with the team in DubaiC．a language course in Arabic正确答案：A29．What arrangements did Tim make for accommodation? A．He bought an expensive house.B．He stayed in a company flat.C．He arranged to move in with a colleague.正确答案：B30．Tim expected to stay in Dubai for some time because he was A．going to supervise a lengthy project.B．starting a new area of work.C．aiming to get lots of experience.正确答案：A。
《新编剑桥商务英语(初级)》(第三版)教案
《新编剑桥商务英语（初级）》（第三版）教案教材：《新编剑桥商务英语(初级)》（第三版）Rolf Cook and Mara Pedretti with Helen Stephenson 编著, 经济科学出版社， 2008年10月《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计第一次课设计梗概（2课时）（1）告知学生本课程的总体安排、教材的处理，上课的方式、明确学习目标。
两个目标：通过听、说、读、写及分组讨论，案例表演和课堂演示,培养学生在商务情景下的工作习惯和交流意识；尽量通过BEC 初级考试。
两个要求：为了提高学生的积极性并使他们了解在平时的学习中应提高哪些能力，告诉学生现在用人单位对员工的要求，第一要有一定的专业素质，二是情商要高,即懂得如何交流,如何为人处事。
教学方式：在教学中,主要采取活动教学,通过各种各样的活动,提高学生的自信心和交流能力。
将学生分为六组，每组四人，一个组即为一个公司，每个组员都有一个职位，第一周确定每个组员的职位。
第三、四周确定公司的名称、职能和业务范畴，并在全班演示。
（2）考核方式平时表现：两个方面，一是整组的表现,即各个公司在各种课堂活动上的表现；二是个人的主动表现和提问表现.只要平时刻苦努力,积极主动。
期末卷面：一整套BEC初级的模拟题。
口试：口试的形式仿照BEC初级口试形式并加上案例表演。
（3）进入正题本次课的项目主要是介绍公司的职务分类,职能范畴，撰写个人简介及设计名片。
●Reading: Read and get to know the format of BECpreliminary exam.●Reading and Discussion: Read the materials aboutTraining and Workshops in order to know the job titleand responsibilities.●Listen: Listen and grasp the job title.●Grammar: Ss should grasp the present simple and adverbsand expressions of frequency by self-study, group workand game.●Speaking: Discuss Work-life balance in groups andreport it out.●Vocabulary: Remember all the new words in this moduleand finish the exercises in the book.●Homework: 1. Review all the important points in thesetwo modules.2. Design your business cards.详案Module 11.1 & 1.3 World of Work & BEC Preliminary ExamI.Aims and Objectives:At the end of this session, the students should be able to: a.Know the general information about Cambridge BEC Preliminary,the useful study strategies for this course and the content of Pass Cambridge BEC Preliminary.b.Talk about jobs, design the business cards and grasp thepresent simple and adverbs and expressions of frequency. II.Session Outline1.Greetings2.Duties:1) Warmer (books closed): T asks Ss the definition of BEC and the format of the exam.2) Reading 1:a. T leads Ss read the instructions of BEC preliminary exam (P14-15) and finish the exercises after it.b. Check the Ss’ answers and let them repeat the format of the BEC preliminary with book closed.3) Reading 2 and Discussion:a. Let Ss discuss in groups about J&C Training.b. Finish the three exercises after it (P6).c. Check the answers and review the important points.4) Listening:a. Go over the listening material and listen to it.b. Discuss the answers in groups.5) Grammar:a. Ss read the instructions of the present simple and adverbs and expressions of frequency.b. Finish the exercises.c. Report to the whole class.d. Play a game with the grammar points.6) Speaking: use the topic in the book, divide students into several groups to discuss them and report to the whole class.(maybe next class)7) Vocabularies: cross culture; intensive; profile; consultancy; consultant; accredit; motivation; entertaining; be responsible for; CFO; PA; rep; bonus;4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.3) Discussion: “work-life balance”4) Design a business card.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 11.2 Personal and professional detailsI. Aims and Objectives:At the end of this session, the students should be able to:a.Know some business words.b.Know how to greet people.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Vocabulary:a. T leads Ss finish the exercise about meeting people.b. Check the Ss’ answers and let them practice how to meet people.3) Writinga. Divide Ss into small group and ask information of each other.b. Let Ss report their partners’ information.c. Write personal profiles.4) Vocabularya. Finish the exercise.b. Discuss the answers in groups.5) Readinga. Ss read the profiles of the four persons in groups.b. Decide who is the employee of the Year Award.c. Report to the whole class by debating.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.3) Finish a personal profile.4) Prepare a debate.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 22.1 & 2.3 Work in progress & Writing test formatI. Aims and Objectives:At the end of this session, the students should be able to:a. Talk about temporary jobs.b. use the present continuous.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the important points in the last module.2) Listening:a. T leads Ss read the questions first.b. Listen to finish the exercise.c. Check the answers.3) Grammar;a. Let Ss study the grammar rules.b. Finish the exercises.c. Check the answers and review the important points.4) Reading:a. Read and finish the exercises.b. Check the answers.5) Speaking:a. Divide the Ss into groups to talk about temporary jobs.b. Let Ss report their opinions out.6) Vocabulary: Finish the exercise and grape the vocabularies.7) Vocabularies: update sb. on; ahead of schedule; behind schedule; temp; help out; administration; take off; plant; venue;4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.3) Discussion: temporary job《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 22.2 Making arrangementsI. Aims and Objectives:At the end of this session, the students should be able to:a. arrange and confirm a meeting.b. write an e-mail.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Listening:a. Read the questions first and listen to it.b. Check the Ss’ answers.3) Writinga. Discuss with partners the arrangements of meetings.b. Write an e-mail about confirming a meeting.4) Grammara. Finish the exercise.b. Discuss the answers in groups.5) Writinga. Ss read the invitation first and then write a reply.b. Discuss in small groups about their written work.c. Report to the whole class.4. Self-study: let students finish the exercises in the bookand check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammarpoints.2) Finish the exercises in the workbook.3) Finish a e-mail.4) Prepare a debate.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 33.1 Company biographyI. Aims and Objectives:At the end of this session, the students should be able to:a. present your company.b. write company profileII. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about thelast class.2) Reading:a. Read the passage and finish the exercise.b. Check the Ss’ answers.3) Grammara. Discuss the usage of the past simple in groups.b. Finish the exercises on the past simple.c. Make more sentences4) Readinga. Discuss the three companies’ main products in groupsb. Fill in the blanketsc. Check and discuss the answers.d. Finish the questions and listen to check the answers.5) Speakinga. Discuss and finish the exercise 6.b. Discuss the important points in the company profile.c. Finish company files.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.3) Better the company profiles.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 33.2 Company performance & 3.3 Listening testI. Aims and Objectives:At the end of this session, the students should be able to:a. write press releases.b. understand the company structure.c. read the graphs.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about thelast class.2) Vocabularya. Remember the words of describing the activities of your companies.b. Read the press releases.3) Writinga. Read and discuss the company press release.b. Write your own company’s press release.c. Exchange the press releases and check them.4) Listeninga. Listen to finish the exercises.b. Discuss in groups.c. Check and discuss the answers.5) Vocabularya. Remember the key words of describing the graphs.b. Discuss and finish the exercises.c. Check the answers in group competition.6) Readinga. Read the passage and finish the exercises.b. Check the answers.7) Listening Testa. Know the format of the listening test.b. Finish the listening test4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 44.1 International business & 4.2 Business communicationsI. Aims and Objectives:At the end of this session, the students should be able to:a. deal with complaints.b. use modal verbs.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Readinga. Remember the vocabularies and fill into the blankets.b. Read the passage and finish the exercises.c. Check the answers.3) Grammara. Discuss the grammar points in groupsb. Finish the exercises.c. Check the answers.4) Readinga. Read the passage and finish the two exercises after it.b. Check and discuss the answers.5) Writinga. Read the letter of complaint.b. Write the reply to the complaint.c. Exchange the letters and discuss them.6) Grammara. Discuss the grammar points in groups.b. Finish the exercises.c. Check the answers.7) Workbooka. Finish the exercises in the workbook of module 4.b. Check the answers.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 55.1 Career choices & 5.2 Achievements and plansI. Aims and Objectives:At the end of this session, the students should be able to:a.talk about career choices and plansb. use the present perfect and going to.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Readinga. Remember the vocabularies and translate the sentences.b. Read the passage and finish the exercises.c. Check the answers.3) Grammara. Discuss the grammar points in groupsb. Finish the exercises.c. Check the answers.4) Readinga. Read the passage and finish the two exercises after it.b. Check and discuss the answers.5) Writinga. Finish Elena’s email to the printers and exchange letters to check.b. Write the e-mail of progress report.c. Exchange the letters and discuss them.6) Grammara. Discuss the grammar points in groups.b. Finish the exercises.c. Check the answers.7) Workbooka. Finish the exercises in the workbook of module 5.b. Check the answers.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 55.3 Reading Test: Parts One to ThreeI. Aims and Objectives:At the end of this session, the students should be able to:a. use the reading skillsb. read the chartII. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Reading part one.a. Read and finish the exercises.b. Check the answers.3) Reading part twoa. Read and finish the exercises.b. Check the answers.4) Readinga. Read the chart and finish the two exercises after it.b. Check and discuss the answers.5) Reading part threea. Read the chart and the description of it.b. Match the chart with the exercise.c. Discuss in groups and check your answer.6) Workbooka. Finish the exercises in the workbook of module 5b. Check the answers.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the reading test format and the reading skills.2) Finish the exercises in the workbook.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案。
新编剑桥商务英语(初级)-(2)优选全文
2
Listening
30
minutes structure
90 minutes (R60+W30)
ቤተ መጻሕፍቲ ባይዱ
Reading: 7 parts
Writing: 2 parts
40 minutes
4 parts
3
speaking
12
30
minutes
3 parts
考核方法
出勤10%
作业10%
成绩70% 课堂表现10%
教材简单介绍
注重培养听、说、读、写的全面训练 提供商务环境有关的语言场景 包含大量针对考试内容的练习 介绍重要的应试技巧 有助于提高学生的应试能力，帮助学生获
取BEC证书。
BEC Preliminary Exam
paper skills
marks
1
Reading &writing 30+30
Employee of the Year Award
The employee should: make a significant contribution to company efficiency, profit, product development or staff development. deal with professional or personal problems successfully be a mentor or set a positive example to others. represent the company values of healthy living
Team building
Health and safety in the workplace
新编剑桥商务英语初级第三版答案
新编剑桥商务英语初级第三版答案【篇一：新编剑桥商务英语(初级)学生用书_答案_module_1.1-5.3】ing and workshopsp6what does your job involve? p7the present simplep8module 1.2personal and professional details meetingpeoplep10job and work p12module 1.3bec preliminary exam p14p15 reading test【篇二：新编剑桥商务英语(初级)(第三版) 词汇整理浓缩版】txt>（第三版）1.1 world of work 工作领域business n. 工商企业；商行；商业 technique n. 技巧，技能cross-cultural adj. 跨文化的 presentation n. 口头报告，陈述，叙述public speaking 演说，演讲 consultant n. 顾问 consultancy n. 咨询公司 run vt. 开办（课程/ 讲习班） one-to -one 一对一的accredited adj. 公认的motivational adj. 激发积极性的， client n. 客户entertaining adj. 有趣的，使人愉快的，professional adj. 专业的，职业的 involve vt. 包含、需要、使成为必要部分responsibility n. 责任，所负责的事情 be responsible for sb./ sth. 对某人/某事负责title n. 头衔，职称 sample n. 样品试用产品 account n. 账目，账户correspondence n.（来往的）信件 badge n.徽章identify vt. 发现，确定 workshop n. 研讨会，讲习班 catering service 餐饮服务md managing director 的缩写，总经理，执行董事gadget n. 小巧的器械，小玩意儿 interior adj. 车内产品，内部装饰memo n. 备忘录，便条，便笺 electrical appliances 电器，（家用）电器ship vt. 运送power point 电子版幻灯片 bonus n. 奖金 catalogue n. 产品目录positive adj. 积极乐观的 presence n. 仪态，风度，风采 diary n.记事簿athens n. 雅典（希腊首都） do you like your job? do you oftentravel abroad ? how are you? …not too bad, thanks. i work fora company that… i work as…what does your job involve ? my job involves doing… what do you do ? i deal withwho is your md? i am based i n …．1.2 personal and professional details个人和职业详细情况 division n. 分理处，部门 profile n. 传略；人物简介；概况 questionnaire n. 问卷，调查表 interview n. 采访；面试 musical instrument 乐器 destination n. 目的地follow-up questions 后续问题，补充问题 swap vt. 交换electronics n. 电子学；电子器件 varied adj. 多变化的，各不相同的 confectionary adj. 糖果的，有关甜食制造的allocate vt. 分配，分派 candidate n. 候选人criterion n. 标准，准则 pl.（复数）criteriainc. adj. incorporated 的缩写，股份有限的supervise vt. 主管，监管，管理 coordinate vt. 使协调 scuba diving 水肺潜水 marathon n. 马拉松赛跑 finance assistant 财务助理 audit vt. 审计master’s degree 硕士学位 judo n.柔道chronic fatigue syndrome 慢性疲劳综合症ambitious adj. 雄心勃勃的 journalism n. 新闻学，新闻业1 / 4breed vt. 饲养 terrier n. 小猎狗 chewing gum 口香糖 gallery n.画廊，美术馆 format n. 形式，格式sars--severe acute respiratory syndrome 严重急性呼吸道综合征,俗称非典型肺炎,简称非典 efficiency n. 效率 profit n. 利润 mentor n. 良师益友make contribution to 为……做贡献 personal problem 个人（私人）问题 set an example to 树立榜样 be based in 在……总部raise money 募捐master’s degree in business administration: mba工商硕士chronic fatigue syndrome 慢性疲劳综合症be in charge of 负责 best-selling 畅销think of a new idea 想出新点子2.1 work in progress 工程进展be in progress 在进行中，在运行中project n. 项目，工程 garden vi. vt.种植或修整花园，从事园艺工作update vt.更新 construction n. 建筑，建筑物 apart from 除了……之外 minor adj.较小的，次要的 proceed vi. 进行，继续下去 panorama n. 全景，全景画 management team 管理团队 take shape 成形ahead of schedule 提前于预订计划 financial report 财务报告temp n. 临时雇员help out 帮助（某人）解决困难 give a presentation of 对……做陈述 launch vt. 开始，开办，推出；发射 photocopy vt. n. 影印，复印 branch n. 分部，分店，分公司 projector manager 项目经理subcontractor n. 转包商 period of transition 过渡期 permanentjob 永久性工作 temporary employment agency 临时就业中介机构 try out 测试，试用 take maternity leave 休产假 option n. 选择，可选择的办法 career field 职业领域 existing skills 现有的技能supervisor n. 主管，监督人 temorary job 临时工作 ask for a payrise 要求涨工资meet one’s target 完成指标，完成定额sack vt. 解雇administration work 行政管理工作 brazil 巴西lisbon 里斯本（葡萄牙首都）belem 贝伦（巴西东北部港口城市）fortaleza 福塔雷萨（巴西东北部港口城市）valencia 巴伦西亚（西班牙港口城市）montpellier 蒙彼利埃（法国南部城市）2.2 making arrangements 日程安排make arrangements 做安排，做准备 plant n. 工厂，车间 vt. 种植take time off 抽出时间，休假，休息 finance director 财务经理confirm vt. 确认，确定 reception n. 接待，接待处 trade fair 交易会，展销会 present vt. 介绍，引见；出席 potential client 潜在客户 quality inspector 质检人员 job applicant 求职者 festival n. 节日self-employed adj. 个体的，自己经营的accept an invitation 接受邀请 special reception 特别招待会anniversary n. 周年纪念日 venue n. 会场，会议地点 attendancen. 出席，出席人数prague 布拉格（捷克斯洛伐克首都） morpeth 莫派斯（位于英国诺森伯兰郡）helsinki 赫尔辛基（芬兰首都） buenos aires 布宜诺斯艾利斯（阿根廷首都）toronto 多伦多（加拿大主要城市） sydney 悉尼（澳大利亚东南部港口城市，新南威尔士州首府）3.1 company biography 公司简介biography n. 形成、成长和衰亡的记载；传记fast food restaurant 快餐店 transform vt. 转换、改变、改造global business 跨国企业original adj. 最初的，原始的，起源的franchise n. vt. 特许经销权，给……以特许feature n. vt. 是……的特色，以……为特色 french fries 炸薯条softdrink n. 软饮料；汽水 milkshake n. 奶昔 purchase vt. 买，购买multimixer n. 多用混合器（机） exclusive distributor 独家批发商（代理商）open vi. vt. 开设，开办，开张 expand vi. vt. 扩大，扩张corporation n. 公司 cosmetic n. 化妆品inspire vt. 激发，启示，使生灵感 philosophy n. 哲学revolutionary adj. 革命的 raw material 原材料 supplier n. 供应者，厂商 ethical adj. 伦理的；道德的 travel agency 旅行社contract n. vt. 订合同，合同、契约 take delivery of 收货，提取货物 merge vi. vt. 合并 fleet 舰队budget airline 低价航空公司 go public 上市，公开发售股票business partner 生意伙伴，商业伙伴2 / 4entrepreneurial adj. 企业家的 freelancer n. 自由职业者；自由撰稿人kuwait city 科威特城（科威特首都） san bernardino 圣贝纳迪诺（美国加利福尼亚州东南部的一个县） illinois 伊利诺斯州（美国中北部州）3.2 company performance 公司业绩performance n. 业绩，成绩；性能 distribute vt. 配送，分发，分送 record profit 历史最高利润 vegetarian n. 素食者，素食的organic adj. 使用有机肥料的 ingredient n. 配料，成分 nutritious adj. 有营养的improve one’s image 改善形象 banquet n. 宴会manufacturer n. 制造业者，厂商 guarantee vt. n. 保证，担保，担保人symbol n. 象征，符号，记号 innovative adj. 创新的，革新的sport utility vehicle 运动型多用途车 component n. 成分 optical instrument 光学仪器 validation n. （可靠性）检测 certify vt. 证明，保证 application n. 应用，运用assurance n. 保证，担保，确信，断言founder n. 创始人，奠基人 turnover n. 营业额 dramatically adv. 戏剧地 advertise vt. 做广告，登广告 annual report 年终报告，年终终结 share price 股票价格proactive adj. 积极的，主动的 dedicated adj. 专注的，献身的unique adj. 唯一的，独特的 access n. 接近（进入）的机会，接近（进入）的权利；入口 consolidate vt. 巩固 brochure n. 小册子in this respect 在这个方面，在这个细节maximum n. 最大量，最大限度，极大4.1 international business 国际商务import n. vi. vt. 进口 export n. vi. vt. 出口 competitor n. 竞争对手 wholesaler n. 批发商 warehouse n. 仓库 audio product 音响产品 ban n. vt. 禁令fashion industry crisis 服装行业危机 commissioner n. 委员spokeswoman n. 女发言人 huge losses 巨大损失 resign n. vi. vt. 辞职 garment n. 服装（成衣） clothing blockade 服装封锁 in favour of 支持、赞成disastrous adj. 损失惨重的，灾难的import control 进口控制import quotas 进口配额compromise n. 妥协，折中，让步 stock exchange 证券交易所appeal to sb. 对……有吸引力 available adj. 有空的，能得到的dossier n. 档案，卷宗 flat adj. 没电的，平面的 embarrassing adj. 令人尴尬的 in-house magazine 内部杂志 participant n. 参加者stressful adj. 有压力的，紧迫的 moderator n. 会议主持人 press the mute button 按下静音键 reflect on 有损声誉，招来非议teleconference n. 远程电话会议 producer n. 生产商 wholesaler n. 批发商customer n. 顾客 retailer n. 零售商warehouse n. 仓库 consumer n. 消费者competitor n. 竞争对手 customs n. 海关port n. 港口clothing n. 服装4.2 business communications 商务沟通printer cartridges 打印墨盒 description n. 种类；性质；描述pass the message on to 把留言给…… complaint n. 投诉 cancel vt. 取消plasma screen tv 等离子电视 freight forwarder 货运商distributor n. 发行人，销售商 container n. 集装箱production manager 生产经理，厂长 madrid 马德里（西班牙首都）5.1 career choices 职业选择stock broker 股票经纪人london stock exchange 伦敦证券交易所bank account 银行帐户 bankrupt adj. 破产的 a modest life 简朴的生活 accommodation n. 住处，膳宿 get started 开始source of income 收入来源 olive n. 橄榄 farm products 农产品 business contact 生意场的熟人/关系 deal in 经营 make enquiries 询问 record shop 音像店 human resource 人力资源 hr manager 人力资源经理 photography exhibition 摄影展accountancy job 会计工作 passion n. 热情，激情 competitive adj 竞争的 give up sth. all together 完全放弃……professional photographer 职业摄影师portrait n. 肖像，人像studio n. 照相馆，画室，摄影室，演播室3 / 4birmingham 伯明翰（英格兰中部城市）luxembourg 卢森堡（西欧国家） resign from the job 辞职farmhouse n. 农舍bed and breakfast accommodation 只提供床铺与早餐的住宿reorganise vt. 重新组织，重新安排 source of income 收入来源as though 仿佛，好像 the best of luck 好运5.2 achievements and plans 业绩和计划design office 设计室 book cover 书的封面printer n. 印刷商，印刷工；打印机 quotation n. 报价 in full colour 用彩色 in black and white 用黑白 a full progress report详细的进展报告refer to 参考，查阅，查看 book fair 书展，书市 a series of 一系列italian 意大利人，意大利语；意大利的coincidence n. 巧合，巧事 move n. 行动，步骤；措施；方法; vi. 移动consolidate one’s strong position 巩固某人的强势地位 removal company 搬运公司 stationery n. 文具，信纸 keep sb. up-to-date使某人信息灵通 utility n. 公用事业，公用事业设备 bank loan 银行贷款 paperwork 日常文书工作 loan application 贷款申请 additive n. 添加剂4 / 4take on 雇佣meet demand 满足需求 health club 健身俱乐部6.2 travel arrangements 旅行安排ticket, crew, security/ safety inspectionbe in business 做生意 poland 波兰（中欧国家） hungary 匈牙利（中欧国家） spain 西班牙（欧洲南部国家） portugal 葡萄牙（欧洲西南部国家） slovakia 斯洛伐克（中欧国家） bratislava 布拉迪斯拉发（捷克斯洛伐克中南部城市）5.3 reading test: parts one to threeposter n. 海报，招贴 office equipment 办公设备prefabricated hut 预制营房，活动房 pharmaceutical company制药公司 previous adj. 以前的，在先的 disastrous fall 损失惨重的一跌 reach the highest level 达到最高水平 rise/ increase/improve /ascend/ go up/ move up/ mount up 上升 soar 飙升fall/ drop/ decrease/ decline/ descend/ go down下降stay stable/ steady/ the same 保持平稳level off 持平 recover 反弹peak up 达到顶峰，最高点 dramatically 喜剧地，引人注目地considerably 相当大地 obviously 明显地 gradually 渐渐地sharply 急剧地，明显地 slightly 轻微地 a little bit 一点儿6.1 business travel 商务旅行 aircraft, check-in, delay, journey,land, luggage, passenger, passport, pilot, take off, travel, trip,air traffic controller, baggage handler,check-in baggage, carry-on bag, boarding pass, board, business/ economy/ first class,flight attendant/ stewardship/air-hostess/ stewardess, identitycard, return/ singlemanchester 曼彻斯特（英格兰西北部港口城市）glasgow 格拉斯哥（英国城市） bristol 布里斯托尔（英国西部的港口）london heathrow airport 伦敦希思罗机场paris charles de gaulle airport 巴黎戴高乐机场lyon 里昂（法国城市）【篇三：新编剑桥商务英语(中级)学生用书答案】ading (5)1,open your mind 2 plan for disaster 3 get organized 4 setyour limits 5 put pen to paper 6 don’t feel guilty 7 two become onep9 grammar (5)1 need2 communicate3 have escaped4 have been working 5have been 6 am working 7 answer p9 (speaking)writing 第六题work in pairs.中有可能选择其中一个话题进行作文。
初级----新编剑桥商务英语听力部分
LISTENING SCRIPTSModule 11.1 What does your job involve?Janet Good morning ,everyone .I’d like to welcome you all to this session about public speaking .My name’s Janet Coyte ,and I’ll be your trainer for today and tomorrow .I can see your names and the companies you work for on your badges ,but I’d like you to say something about your jobs and responsibilities .Katherine ,would you like to start?Katherine Certainly .Hi, I’m Katherine Alessi and I work for Marfil Solutions .I’m a management consultant. Marfil Solutions gives companies advice on their markets ,organization and processes .I interview clients ,identify problems and suggest solutions.Mark Morning .My name’s Mark Jenkins ,I’m a sales rep for Soap Heaven ,I visit customers and leave product samples .I look for new customers ,and I support my company’s customer service department.Kostas Hello ,I’m Kostas Hadavas .I’m the personal assistant to the managing director of a company called Athens Daily Menu ,which provides catering services .I arrange the MD’s travel and accommodation for business trips ,I organise his meetings, and I deal with correspondence. Suzanne Good morning .My name’s Suzanne Wilkes .I’m the chief financial officer of a company ,P&B Europe ,which designs gadgets and gifts .I’m responsible for the company’s accounts ,I advise the managing director on financial matters ,and I control the money that comes in and goes out.Carmen Hello ,I’m Carmen Selles ,I’m the quality manager in a company that produces car seats and interiors .I arrange and carry out tests of our products and I deal with customers’complaints .Oh ,the name of the company is CarSpek.1.2 What does your job involve?I Hello .May I introduce myself? My name’s Ian and I work in the Asia-Pacific division.H Nice to meet you ,Ian. .My name’s Henry and this is my colleague, Sarah.S Hello, Ian .Do you work in the Sydney office?I No, not at the moment .My boss is in Sydney .But I’m based in Singapore.H Look! There’s Michelle over there .She’s based somewhere in Asia .I can’t remember where exactly .Do you know her?I Yes, we’re on the same project this year .She’s in Singapore ,too .H Ah, lucky you .She’s really beautiful-and clever too.I Yes, I know .It’s a real pleasure to work with her.S Well, I think I’ll leave you boys to discuss….work.H Oh ,Sarah ,you’re not jealous ,are you?S No ,I’m not…Michelle ,how lovely it is to see you again.1.3 What does your job involve?I What’s your name?K Kostas Hadavas.I How do you spell your surname?K H-A-D-A-V-A-S.I What do you do?K I’m the personal assistant to the managing director of Athens Daily Menu.I Who’s the managing director?K His name’s Georgos Solomos.I What does your job involve?K I deal with clients ,and I organise meetings and events.I Do you write reports too?K Yes, I often write reports and memos for our staff.I Do you work only in the Athens area?K No ,we don’t .We work in other parts of Greece too.I How do people react to you, man, doing this job?K Sometimes they are surprised ,but it isn’t usually a problem at all.I Do you like your job?K Yes ,I like it a lot.I Why do you like it?K Because I’m always busy, and because of the variety of things I do.Module 22.1 New projectsV HelloS Hi ,Vicky.V Hi, darling .How are things in Brazil?S Pretty good , And with you?V Fine.Where are you calling from?S My hotel in Fortaleza.It’s on the north-east coast.V Is it nice there?S Yes,the scenery is amazing.V And what are you doing in Fortaleza?S I’m woking on the plans for the shopping centre.What are you doing right now?V Oh,it’s sunny today,so I’m working in the garden.S And what are the children doing?V They’re watching TV.No,that’s not right .Tommy’s playing on his computer,and Emma’s with her friends,I think.S Good.And are you doing anything nice this weekend…2.2 Arranging a meetingD Dave Prakash.M Hi,Dave,it’s Martina.Listen,I need to discuss the designs for the new R300 series with you.When can we meet?D I can’t make it today,I’ve got meetings all day.How about Monday morning?M I’m visiting the new plant on Monday morning ,but the afternoon is OK.D I’m probably taking time off in the afternoon,acturally.M Ok.Let me see…are you free on Thursday?D No,I’m visiting clients on Thursday morning,and I’m flying to Prague on Thursday afternoon. M Are you going to the trade fair?D Yes,that’s on Friday morning.I’m coming back on Friday afternoon. ,Look,what about Tuesday,for lunch?M No,I’m meeting the sales team on Tuesday and it’s an all-day thing.That leaves Wednesday.D Wednesday looks OK at the moment,but don’t forget the strategy meeing at 10 o’clock.M Oh,that’s right,I’m going to that too.But I’m free after that.How does 12.30 sound?We could have lunch.D Great,we can talk and eat on Wednesday.Now I must run.I’ve got a meeting with the Finance Director.2.3Arranging a meetingB Felix,are we planning to go to the New Directions Book Fair this year?F Yes ,I think so.It’s always a good event.We usually make lots of new contacts .When is it?B It’s in June this year .It’s on Thursday and Friday the 21st and 22nd.F Oh,just a second.Aren’t we going to Helsinki that week?B No,the Helsinki conference is in July.F Oh yes,that’s right.Fine,let’s go to the Book Fair.B There’s a special reception on the 21st.F Is it an lunchtime?B No,it’s in the evening an 8 o’clock.F Sounds great!Can you get everything organised?B No problem.I’ll confirm our attendance.Module 33.1Our guest today on ‘songs of my life’is the entrepreneur Martha Lane Fox ,of the massively successful company .With her business partner,Brent Hoberman,Martha Lane Fox started in Brent’s living room.The idea was simple-a website selling late flights and late hotel bookings.The company grew very quickly and expanded from the UK into France,Germany and Sweden.They bought other travel companies,and after six years they had 1,400 went public in 2000,and the shares in the company increased their value by 40 per cent in two days.Martha Lane Fox left the company in 2003.True to her entrepreneurial spirit ,she wanted to start more new companies .Martha,it’s a pleasure to have you here in the studio…3.2 Company structureParker Electronix is based in Fleet,in the south of England.We are leaders in hardware and software solutions for satellite technology.My uncle ,John Parker,founded the company in the1960s.Our lastest product is a new program for optical instruments for the European Space Agency.Our engineers are involved in all of the stages of a project ,from planning to the final performance validation .The industrial department ,supervised by Gerhard Kulzer,provides regular certified training for its staff.The R&D activities,supervised by Ross Benton,are essential for all future applications .We have a workforce of 60 employees and a turnover of $7.5 million ,Now,let me introduce Arnaud Gamage ,our contracts &purchasing managing .Arnaud will explain to you…3.3Company structure…and now I would like to turn to the final section of the report. As you can see ,last year was an excellent year in production .The first two quarters were rather slow ,but as a result of new orders from Asia ,our production rose dramatically in the third and fourth quarter .This situation was reflected ,of course ,in our sales for last year.We started the year in a strong position,but in the second quarter worldwide sales fell sharply.This was a result of the high price of oil.However ,as I mentioned earlier,new orders from Asia meant that sales went up to their previous level by the end of the year.Looking now at the share price ,I am delighted to announce that last year was also an excellent year in this respect.The share price rose steadily for the first two quarters ,and it remained steady at its maximum for the rest of the year ,All in all ,last year was a very positive year…3.4 Exam spotlight,Listening Test Part One1M Hello ,Janet. Did you send those letters to our Italian suppliers?F Yes,I sent them on 13 June.Let me check….No,sorry.I sent them on the 14th.M Great,thanks.2M1 The new management have decided to invest in staff training.M2 Oh,really?I knew nothing about that.What do they want us to do?M1 They want us to improve our performance when presenting and negotiating,and make the most of our computer skills.Somebody has complained that our computers are out of date and so are our skills!M1 Yes,I think they’re right .Personally,I need to work on how to prepare my presentations.M1 Me too.Let’s start with presentation skills,then.3This is the answering machine for Benton Factory Outlet.We are open Monday to Wednesday from 9.00am to 6.15pm.On Thursday and Friday we are open from 9.00am to 7.15pm.We are closed on Saturday and Sunday.4F1 Here are the P&W logos the agency has just sent.F2 Mm,let me see…I like the colours…F1 What about the shapes?F2 I’m not very keen on squares or rectangles.F1 So,do you prefer this one?F2 Yes,the circle is nice.5M1 Our booking for the Magic Children Expo has been confirmed.M2 Excellent!Now we have to organise the stand.By the way,where exactly is the stand?M1 Let me have a look.I’ve got the fax here.It’s number 18 in Hall J.M2 Ah,that’s the same hall as last year.M1 Yes,but last year our stand was number 80.6M1 The exhibition went better than last year.M2 Yeah,I’m really glad.It was a great success-especially for us.M1 There were more people than last year.I’ve got the figures-yes,15,312.That’s a lot more than last year.7The sales were very good in December.Then we saw the usual decrease in January and February,and we recovered a bit in March.8F Hello,this is Jane Howell from Conference Room number 4.M How can I help you,Ms Howell?F We asked for 120 bottles of water,one for each delegate at our meeting,but there are only 100.Could you send us 20 more?M Do you prefer sparkling or still water?F Still,please.M I’ll send them to you immediately.F Thanks a lot .Bye.M Bye.Module 44.1 Views on import controlsPresenter The crisis over clothing imports is still hitting the headlines,and we spoke to some of the people involved.In Portugal,Joao da Silva owns a small factory in Aveiro.Joao Look,I can’t see any problem with these import controls.The European Union should protect European industry-people like me and my factory workers.We can’t produce clothing at the prices the Chinese charge.I employ a small number of people ,it’s true,but they depend on me.Where else could they work around here?My message to Mr Mandelson is this:stop the Chinese imports,support European producers.Presenter But it’s a different message from the retail clothing chain Tulip.Listen to what Dagmar Rasmussen has to say.Dagmar We in the retail trade really think we should import garments from China ,or from Malaysia,or from any country that can supply us at a good price .Why should the European Union tell us where and how to do business?We are not at all happy with this situation .Our shops could be almost completely empty next week.What are we going to say to our customers?The European Trade Commissioner should act at once,and permit the clothes to leave the warehouses and to stock our shops.Really ,this can’t go on!4.2 Views on import controlsNewsreader1 And now for the business news from Susan Fleming.Newsreader2 Today’s headline is that China and the European Union have just announced that an end to the clothing blockade has been agreed .Millions of fashion items are sitting in ports around Europe ,where they have been since import restrictions were introduced in June .Today,however,both sides in the dispute,have reached an agreement,and the clothes,will be in the shops soon,The EU will accept all of the 80 million items.However,only 50 per cent of these items are part of this year’s imports.The other 50 per cent will be part of next import quotas.China agreed to this solution ,which is a compromise on both sides.The agreement is a victory for Peter Mandelson,the EU trade commissioner.Newsreader1 And on the stock exchange…4.3 Views on import controlsR Wates’Office Supplies Ltd,can I help you?C Hello,I’d like to speak to Mariah Keaton,please?R Who’s calling.please?C This is Jane Barrett,of Bryant&Sons.R I’m afraid Ms Keaton is not in her office at the moment .Would you like to leave a message?C Yes,I would.Our order has arrived ,and you’ve sent the wrong items.We ordered three boxes of A4 paper,five printer cartridges,two boxes of pencils,and four boxes of pens .You sent us two boxes of A5 paper ,the wrong printer cartridges,only one box of pencils ,and no pens.R I see.Which printer cartridges did you order?C The code is HP92274A.R And which did you receive?C The code on the ones we received is FO26ND.R Ok,Ms Barrett,I’ll ask Ms Keaton to call you when she gets back.Does she have your number?C I think so.But I’ll give it to you all the same.It’s 0573 764812.R Can I say that back to you? 0573 764812.C That’s right.R I’ll pass your message on to Ms Keaton.C Thank you.Goodbye.4.4 Views on import controlsN Westlaine Pharmaceuticals.S Hello.I’d like to speak to Natalia Marin,please.N Speaking.S Hi,Natalia.It’s sven.I need your budget figures for the report.Can you email them to me?N They’re not ready yet,I’m afraid .I’d like to check them again.Some of the figures aren’t quite right.S When do you think they’ll be ready?N I’m working them now,I’ll send them to you this afternoon.Is four o’clock alright?S Yes,that’s fine.I’ll write the report tomorrow morning.N Oh,by the way,Margareta is leaving next week.We’re having a little party tomorrowafternoon.Would you like to come?S Yes,I’d love to.What time?N Half past three.S Great.I’ll see you tomorrow.Bye.4.5 Telephone messages1M Good morning.Coud I speak to Mr Aitken,please?F I’m afraid he’s not in the office today.Can I take a message?M Just tell him Cailin called.F Could you spell your name,please?M Sure,it’s C-A-I-L-I-N.F Thanks so much.2F And your address is ?M 27,Mendip Road.F 27 Pendip. RoadM No,M for Madrid.Mendip.3M Hi,Sue.Can you call me back on 98 983 988?F Let me just check that-98 983 988?M Yes.Can you call me back right now,please?4F And when is the delivery due?M On the 23nd.F Did you say the 21st?M Sorry?F Do you mean the 21st,2-1,or the 23rd,2-3?M Oh I see.The 23rd,2-3.The 23rd of June.4.6 Telephone messages1R Reid ,Whelan and Blake.C Hello,I’d like to speak to Ms Chandra.R I’m afraid she’s not in today .Can I take a message?C Yes,this is Joe Panetta,from AS Associates.R I’m sorry,Panetta…is that P-A-N-E-doubleT-A?C Yes,that’s right.R And you’re from AS…C ..AssociatesR Thank you.So what’s the message,Mr Panetta?C I’m calling about the brochure Ms Chandra wanted.Can you tell her that our new brochure is coming out in two weeks’time?Would she like to wait for that one rather than receive the old one now?R I’m sorry,did you say two days or two weeks?C Two weeks.Could you ask Ms Chandra to phone me and confirm which one she wants?R Yes,of course.Does she have your number?C I’ll give it to you.It’s 0632 158431.R Alright,Mr Panetta,I’ll pass your message on to Ms Chandra.C Thanks.R You’re welcome.bye.2R Reid ,Whelan and Blake.C Hello,can I speak to Mr Horbaczewski?R I’m afraid he’s off sick.Would you like to leave a message?C Yes,my name is Bob Davis.R Could you spell your surname,please?C Sure.D-A-V-I-S.R And what is the message?C I need a copy of my tax form for last year.Could you ask Mr Horbaczewski to email a copy to me,please?R Certainly.Does he have your email address?C I’m not sure.I’ll give it to you anyway.It’s BD dot Davis,at hotmail dot com.R All right,Mr Davis.I’ll give your message to Mr Horbaczewski.C Thank you very much .R Not at all.Goodbye.3R Reid ,Whelan and Blake.C Hello,is Maria Peters in today?R She is ,yes ,but she’s in a meeting at the moment.Can I take a message?C Yes,this is Sigrid Junge,from Hofmann GmbH.R I’m sorry,could you spell your name ,please?C Alright.Sigrid S-I-G-R-I-D-,Junge J-U-N-G-E.R And what was the name of the company?C Hofmann,that’s H-O-F-M-A-N-N-,G-M-B-H.R Thank you.Now what is the message?C I can’t fly to London on 17 April .There are no places available.But I can come on the 18th .Could you ask Maria to confirm that she can see me on the 18th?R Yes,of course.Does she have your number?C Yes,she does.R All right,Ms Junge,I’ll give your message to Mrs Peters.C Thanks.R You’re welcome.Goodbye.4R Reid,Whelan and Blake.C Hello,I’d like to speak to Mr Dando.R His line;s engaged.Would you like to wait?C Yes ,please…R Hello,caller,I’m afraid the line is still busy.C Can I leave a message?R Certainly.What is the message?C Could you tell him that I have accepted the first offer?R You’ve accepted the first offer.OK.And could you give me your name ,please?C Oh ,yes,of course.Martin Kraemer.Thant’s K-R-A-E-M-E-R.R Thank you.I’ll give Mr Dando your message.C Thank you.4.7 Telephone messages1Gabrielle Hello,Roberto?It’s Gabrielle.Can you tell me when the goods are arriving?Roberto Well,they’re leaving on 16 Feburary,and the journey takes three days .If everything goes well,you’ll have them on the 19th.2Personnel officer Good afternoon,Personnel.Caller Oh,please excuse me ,I think I must have the wrong extension. I wanted to speak to the production manager.Could you tell me her extension number ,please?Personnel officer Certainly,it’s 2319.But she’s not in her office at the moment.She’s having a lunch meeting with the managing director.3Krystof Krystof Griva s’s office. I can’t come to the phone at the moment. Please leave a message,and I’ll get back to you as soon as I can.Berndt Yeah,Krystof,it’s Berndt.The time is now one o’clock.Look,I won’t be able to make our 2.30 meeting.Can we make it a bit later-4.30 perhaps?4.8 Exam spotlight ,Speaking Test Part OneE Good afternoon.C1 and C2 Good afternoon.E My name’s Heather Barras and this is my colleague,Sharon Hutchinson.She will be listening to us.Now ,could I have your mark sheets,please?C1 Yes,here you are.C2 Here you are.E Thank you.Right .So,what’s your name?C1 My name is Christine Benferrhat.E How do you spell your surname?C1 It’s B-E-N-F-E-R-R-H-A-T.E And where are you from,Christine?C1 I’m from Brittany,in France.E And what’s your name?C2 M y name’s Joao Cordeiro and I’m from Portugal.E Joao,do you work or study in Portugal?C2 I work for an advertising company and I attend evening classes in English.E And you,Christine,do you work or study in Brittany?C1 I finished school last year. I have a new job near Paris. I work for a multinational company.E And do you like your new job?C1 Yes,I like it a lot. I like speaking English with my colleagues and our customers.E And what about you,Joao?Do you like your work?C2 Yes, I like it very much. I like working with creative people.E OK.Christine,what do you do in your spare time?C1 I don’t have much spare time,but I like reading,listening to the music and I like swimming .When I go back to Brittany ,I also like windsurfing.E And you,Joao,do you have any hobbies?C2 Yes,I like taking photos. I have a new digital camera and I like taking piture of towns. I also like going to the cinema and I visit art exhibitions .There are a lot in Lisbon.E Do you think it’s better to live in a small town or big city?C2 I prefer big cities.It’s exciting and there’s a lot to do.E Do you agree,Christine?C1 No,I don’t agree with him. I live near Paris,but that’s because of my work. I would prefer to live in smaller town,like my home town in Brittany.Maybe because I like the sea.E Thank you.That’s the end of Part One of the Speaking Test.Module 55.1 Career changesP Excuse me.Could you pass me a plate?A Sure…You’re Petra Schein,aren’t you?P Yes, I am.A I thought so. You probably won’t remember me,but I came for an interview for an accountancy job with you about three years ago.P Yes,Alex,isn’t it?Belanger.A That’s right.P I seem to remember that one of your hobbies was photography.It was a real passion.A You do have a good memory!P So what happended?We offered you a job,but you went to work for our competitors –Deutsche Bank,I seem to remember.A The conditions they gave me were better, I’m sorry to say.P I can understand that.So, are you still working there?A No,I’ve given up banking altogether. I worked for Deutsche Bank for a little more than two years,but I didn’t like the job.There was too much competition among the employees,and I didn’t really like that.P Well,sometimes you have to be competitive if you want to make a progress.A I know,it wasn’t for me.P So,what do you do now?A I have become a professional photographer.P You know,that doesn’t surprise me .Are you in any particular sector?A I take portrait photos. I’ve just bought a studio,and I’m creating a library of photos,which I’mgoing to punish on my website.P You must give me your web address.A Better than that, I can give you my business card…And what about you?Are you still in human resources?P Yes ,I am.. I’ve moved to the head office,and I’m the manager there.So now I’m even busier than ever…5.2 Career changesF Hello.It’s nice to see you again.You’re looking well.B Thanks !I’m well. I’ve just come back from the Turin Book Fair.F Ah!One of your favourite events.How did it go?B Oh,the fair was quite a success.We had a lot of interest in a new series of science titles that we’ve published.And I met up with some old friends.Do you remember Nuno,from Lisbon?Yes,all in all ,it was very pleasant.And I do enjoy Italian food.F It’s delicious,isn’t it?Well then ,Berndt,has this been a good year for you?B Yes,it has.We’ve done really well in Western Europe-we’ve sold more books than ever before.And we’ve started distributing in countries in Eastern Europe as well-for example ,in Poland and Hungary.Poland is doing very well.The demand for our books has been almost as high as in Spain and Portugal.F That’s great! I can see you’ve been very busy.B Well ,of course!You know me.F So,what’s next then? I’m sure you’ve got something new planned.B Well,we’re going to move the actual printing to Slovakia.We have a new contract with a printing company in Bratislava.They’re going to take over about 80 per cent of our book printing next year.It’s going to cut our costs considerably,I hope.F What a coincidence! I’ve just been to Bratislava.B Well, I’m going to be there next month. I’m going to discuss the contract with the printers.And after that, I think I’m going to take a few day’s holiday. It’s been a very busy year.5.3 Negotiating a bank loanBM OK,well, I’ve got all the paperwork here for your loan application .Everything seems to be in order.Let’s just have a look at your business plan.Perhaps you could tell me about your ideas?JH Yes,of course.We plan to make fruit drinks,from 100 per cent fruit-no extra sugar,or additives or ‘E’numbers.At the moment,we’ve only got a couple of flavours,strawberry and pear,but we want to expand our range to include more flavours.BM You say that you’ve got some flavours.Have you already started making and selling your drinks?JH Only on a small scale,but they’re selling really well and we can’t keep up with demand.BM Right,so why exactly do you want a loan?Are you going to expand your range or increase you production?JH Well,both,we hope.BM And how do you plan to sell the drinks?Direct to the public?JH No,we’re going to sell through other companies.You know,in cafés,snack bars,at outlets in airports and railway stations.We’ve already had talks with the catering company that runs the‘Travel Snack’chain.They’re going to stock our drinks in their main outlets/BM And are you going to be able to expand quickly?JH I think so,because we’re going to keep everything simple.We plan to use the same basic plastic bottles that we’ve used until now,and we’re going to use the fruit that is easily available locally.Our production process is very simple too.BM OK,what about your market?Who do you think is going to be your main market?JH So far most of our customers have been young people-you know,students,teenagers,people who are interested in drinking something healthy and natural .So we’re going to try to consolidate that market. I don’t think it’s a good idea to change our strategy at the moment.BM What kind of marketing have you done?JH A friend of ours has designed a great website for us,and I think we’re going to focus on the Internet for the moment.BM OK,so let’s look at these figures in more detail…Module 66.1 Flight problems1We got to the airport 30 minutes before the plane was due to take off,and we went straight to the check-in desk.First,the man at the desk said that the plane was already full because the flight was overbooked ,so we couldn’t get on.But then he changed his story.He said there were empty seats on the plane,but we were late and the check-in desk was closed.So we missed our plane and we had to buy two tickets for another flight.You see,if the flight is overbooked,they give you a seat on a later one-but if you arrive late,you lose your money. I bet the man at the desk was lying.2I called the airline to ask if my flight was on time ,and the man said that there might be a delay because of the snow,But when I arrived at the airport ,there were no flights.The woman at the information desk told me to go back to my hotel and wait.She said they were going to close the airport,and she didn’t know for how long.3I couldn’t complain about anything.The airline sent a taxi to collect me from my hotel.At the airport,they took me straight to the desk to check my case in. I didn’t have to wait.Then they let me sit in the First Class Lounge,even though I didn’t have a first class ticket.The woman in the lounge said she would bring me some food from the buffet if I was hungry .Then ,when it was time to go ,they pushed my wheelchair all the way to my seat on the plane ,And during the flight,they couldn’t do enough for me.4There’s one every week.If it’s not the baggage handlers,it’s the flight attendants,or even the pilots .The last time I travelled,it was the air traffic controllers.Oh ,but they weren’t stopping for the whole day,just for four hours,just long enough to cause absolute chaos .The announcement said there would be no cancellations that day ,only delays.But that meant that I missed my connecting flight in Frankfurt and had to fly out to Chile the following day.6.2 At the hotel1R Good afternoon.Carlton Hotel.How may I help you?G Yes,hello. I’m phoning to check if my online booking went through . I haven’t received any confirmation.R When did you make your booking?G Last Tuesday,the 14th.R Could I have your name,please?G Yes,it’s Johanson.R Let me see.Yes,Mr Johanson,we have a booking for you for Thursday,the 23rd,for one night.G Good.Thank you.2P Can I help you with your luggage,Madam?G Yes,please. I’ve got some very heavy suitcases.They’re over there,on the right.P Here you are, Madam.Which is your room?G I’m sorry,these two big suitcases aren’t mine.And this small one isn’t mine either.P They were the only suitcases on the right.G Oh, I meant to say ‘on the left’.One big suitcase and two small ones. I’m terribly sorry.P No problem,Madam.3G Who’s there?C It’s Alice,the chambermaid. …Good morning ,Sir.May I clean your room now?G Yes,of course. I’m going out now.Er…the reception desk said I could give you my laundry.Is that right?C Yes,that’s right.Just leave your laundry in this bag.G I need this pair of trousers cleaned. I’d like to wear them this evening .Do you think they will be ready by then?C I’m sure we can manage that,Sir.What time this evening?G I’ll need them before eight o’clock.C That’s no problem.G Thank you very much.4W Are you ready to order,Sir?G No, I just can’t decide.What would you recommend?W Well,would you prefer meat or fish?G I don’t really want meat or fish today. I’d like some vegetables.W Then maybe you would like to try our dish of the day. It’s made with local organic vegetables.G Yes,that’s sounds nice.And a glass of red wine,please.5S Hello,Business centre.This is Christine speaking.How may I help you?CS I’m in the main conference room and I’ve got a bit of a problem.。
《剑桥商务英语初级》课件
公司类型
解释不同类型的公司，如个人企业、合伙企 业和股份公司等。
公司的目标和价值观
探讨公司的目标和价值观对于商务英语的重 要性。
第二章：办公室
办公室的设施
介绍办公室中常见的设施和工具。
工作场所
探讨一个理想的工作环境以及如何提高工作效率。
办公室礼仪
会议室和会议礼仪
文化差异
分析不同文化之间的差异，如礼仪、价值观 和沟通风格。
商业文化
探讨商业文化的特点和如何尊重和适应不同 的商业文化。
解决文化冲突
提供解决商业文化冲突的策略和方法。
讲解在办公室中必须遵守的礼仪和专业行为准则。 介绍会议室的用途和：职务与职责
1
职务的定义
2
明确职务的定义和其在组织中的作用。
3
工作职责
4
详细探讨工作职责的重要性和如何有 效履行职责。
不同的职务
解释不同职务的含义和职责，如经理、 助理、销售代表等。
职责的定义
介绍职责的不同层面，包括个人职责 和团队职责。
第四章：商务出差
出差前的准备
讲解出差前的计划和准备工作，包括文件和 设备的准备。
出差设备
探讨在商务出差中需要携带的设备和工具。
出差中的安排
介绍在出差期间的日程安排和时间管理。
出差注意事项
提醒出差过程中需要注意的事项，如安全和 文化差异。
第五章：商务信函和电子邮件
商务信函格式
解释商务信函的常见格式和 注意事项。
第七章：商务旅馆
酒店的选择
给出选择商务旅馆的建议和评估标准。
入住和退房流程
说明入住和退房的手续和流程，以及常见的 行李寄存服务。
新编剑桥商务英语(初级)同步辅导 第三版
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新编剑桥商务英语(初级)学生用书_答案
新编剑桥商务英语(初级)学生用书_答案1. Unit 1: Getting StartedReading Task1.The United Nations International Children’s Emergency Fund.2.Its headquarters is in New York City, USA.3.To advocate for the protection of children’s rights and improve their lives.4.The rights and well-being of every child. Vocabulary Task1.satisfy2.temporarily3.repair4.shipment5.suitableListening Task1.False2.True3.True4.False5.False2. Unit 2: CommunicationReading Task1.People working in multinational companies.2.Because of differences in culture, customs, and business practices.3.Cultural sensitivity, adapting communication style, and understanding non-verbal communication.4.Polite greetings, appropriate dress code, and being punctual.Vocabulary Task1.manage2.appropriate3.gesture4.moderate5.standardListening Task1.C2.B3.A4.B5.A3. Unit 3: Business TravelReading Task1.It helps to establish and maintain business relationships.2.Making hotel reservations, booking flights, and arranging transportation.3.They need to be aware of local customs, etiquette, and have knowledge of the local language.4.Preparation, documentation, and being organized. Vocabulary Task1.navigate2.accommodation3.confirm4.transport5.locateListening Task1.B2.A3.C4.B5.C4. Unit 4: Company OrganizationReading Task1.To understand the structure, roles, and responsibilities within a company.2.It provides a clear understanding of the hierarchical structure within a company.3.It helps to ensure effective communication and coordination between different departments.4.Functions, departments, and positions. Vocabulary Task1.assign2.colleague3.document4.policy5.superviseListening Task1.C2.A3.B4.C5.A5. Unit 5: Job InterviewsReading Task1.It is an opportunity for employers to evaluate the suitability of candidates for a specific job position.2.Preparing for commonly asked questions and practicing good body language.3.Being well-groomed, dressing appropriately, and being confident.4.Asking relevant questions and expressing gratitude for the opportunity.Vocabulary Task1.evaluate2.relevant3.confident4.opportunity5.gestureListening Task1.C2.B3.A4.B5.A6. Unit 6: Telephone SkillsReading Task1.It is a commonly used tool in business communications.2.To ensure effective communication and maintain good business relationships.3.Answering professionally, speaking clearly, and paying attention to tone and pace.4.Taking messages, transferring calls, and resolving issues.Vocabulary Task1.effectively2.professional3.manner4.transfer5.issueListening Task1.B2.C3.A4.B5.C7. Unit 7: Emails and Writing SkillsReading Task1.Emails are used for quick and efficient communication.2.Formal and informal emails.3.Subject line, greeting, body, and closing.4.Being concise, using proper grammar and punctuation, and proofreading.Vocabulary Task1.efficient2.formal3.grammar4.proofread5.conciseListening Task1.C2.B3.A4.B5.A8. Unit 8: PresentationsReading Task1.To effectively communicate information, ideas, and proposals to a group of people.2.Planning, creating visual aids, and practicing the delivery.3.Confidence, eye contact, and engaging with the audience.4.Structuring the presentation, using visual aids, and answering questions.Vocabulary Task1.effectively2.visual3.audience4.engage5.structureListening Task1.B2.C3.A4.B5.C9. Unit 9: Business CorrespondenceReading Task1.It is written communication between businesses or individuals.2.To provide information, make inquiries, and establish business relationships.3.Proper salutation, clear and concise content, and professional closing.4.Business letters, memos, and emails.Vocabulary Taskmunication2.inquiries3.content4.professional5.memosListening Task1.A2.C3.B4.C5.A10. Unit 10: Socializing and EntertainmentReading Task1.It helps to build rapport and strengthen business relationships.2.Attending social events, dining out, and participating in recreational activities.3.Appropriate behavior, cultural sensitivity, and beinga good listener.4.Small talk, cultural knowledge, and expressing gratitude.Vocabulary Task1.strengthen2.appropriate3.behavior4.listener5.gratitudeListening Task1.C2.B3.A4.B5.CThis is the answer key for the New Cambridge Business English (Ele mentary) Student’s Book.。
初级----新编剑桥商务英语听力部分
LISTENING SCRIPTSModule 11.1 What does your job involve?Janet Good morning ,everyone .I’d like to welcome you all to this session about public speaking .My name’s Janet Coyte ,and I’ll be your trainer for today and tomorrow .I can see your names and the companies you work for on your badges ,but I’d like you to say something about your jobs and responsibilities .Katherine ,would you like to start?Katherine Certainly .Hi, I’m Katherine Alessi and I work for Marfil Solutions .I’m a management consultant. Marfil Solutions gives companies advice on their markets ,organization and processes .I interview clients ,identify problems and suggest solutions.Mark Morning .My name’s Mark Jenkins ,I’m a sales rep for Soap Heaven ,I visit customers and leave product samples .I look for new customers ,and I support my company’s customer service department.Kostas Hello ,I’m Kostas Hadavas .I’m the personal assistant to the managing director of a company called Athens Daily Menu ,which provides catering services .I arrange the MD’s travel and accommodation for business trips ,I organise his meetings, and I deal with correspondence.Suzanne Good morning .My name’s Suzanne Wilkes .I’m the chief financial officer of a company ,P&B Europe ,which designs gadgets and gifts .I’m responsible for the company’s accounts ,I advise the managing director on financial matters ,and I control the money that comes in and goes out.Carmen Hello ,I’m Carmen Selles ,I’m the quality manager in a company that produces car seats and interiors .I arrange and carry out tests of our products and I deal with customers’ complaints .Oh ,the name of the company is CarSpek.1.2 What does your job involve?I Hello .May I introduce myself? My name’s Ian and I work in the Asia-Pacific division.H Nice to meet you ,Ian. .My name’s Henry and this is my colleague, Sarah.S Hello, Ian .Do you work in the Sydney office?I No, not at the moment .My boss is in Sydney .But I’m based in Singapore.H Look! There’s Michelle over there .She’s based somewhere in Asia .I can’t remember where exactly .Do you know her?I Yes, we’re on the same project this year .She’s in Singapore ,too .H Ah, lucky you .She’s really beautiful-and clever too.I Yes, I know .It’s a real pleasure to work with her.S Well, I think I’ll leave you boys to discuss….work.H Oh ,Sarah ,you’re not jealous ,are you?S No ,I’m not…Michelle ,how lovely it is to see you again.1.3 What does your job involve?I What’s your name?K Kostas Hadavas.I How do you spell your surname?K H-A-D-A-V-A-S.I What do you do?K I’m the personal assistant to the managing director of Athens Daily Menu.I Who’s the managing director?K His name’s Georgos Solomos.I What does your job involve?K I deal with clients ,and I organise meetings and events.I Do you write reports too?K Yes, I often write reports and memos for our staff.I Do you work only in the Athens area?K No ,we don’t .We work in other parts of Greece too.I How do people react to you, man, doing this job?K Sometimes they are surprised ,but it isn’t usually a problem at all.I Do you like your job?K Yes ,I like it a lot.I Why do you like it?K Because I’m always busy, and because of the variety of things I do. Module 22.1 New projectsV HelloS Hi ,Vicky.V Hi, darling .How are things in Brazil?S Pretty good , And with you?V Fine.Where are you calling from?S My hotel in Fortaleza.It’s on the north-east coast.V Is it nice there?S Yes,the scenery is amazing.V And what are you doing in Fortaleza?S I’m woking on the plans for the shopping centre.What are you doing right now? V Oh,it’s sunny today,so I’m working in the garden.S And what are the children doing?V They’re watching TV.No,that’s not right .Tommy’s playing on his computer,and Emma’s with her friends,I think.S Good.And are you doing anything nice this weekend…2.2 Arranging a meetingD Dave Prakash.M Hi,Dave,it’s Martina.Listen,I need to discuss the designs for the new R300 series with you.When can we meet?D I can’t make it today,I’ve got meetings all day.How about Monday morning? M I’m visiting the new plant on Monday morning ,but the afternoon is OK.D I’m probably taking time off in the afternoon,acturally.M Ok.Let me see…are you free on Thursday?D No,I’m visiting clients on Thursday morning,and I’m flying to Prague on Thursday afternoon.M Are you going to the trade fair?D Yes,that’s on Friday morning.I’m coming back on Friday afternoon. ,Look,what about Tuesday,for lunch?M No,I’m meeting the sales team on Tuesday and it’s an all-day thing.That leaves Wednesday.D Wednesday looks OK at the moment,but don’t forget the strategy meeing at 10 o’clock.M Oh,that’s right,I’m going to that too.But I’m free after that.How does 12.30 sound?We could have lunch.D Great,we can talk and eat on Wednesday.Now I must run.I’ve got a meeting with the Finance Director.2.3Arranging a meetingB Felix,are we planning to go to the New Directions Book Fair this year?F Yes ,I think so.It’s always a good event.We usually make lots of new contacts .When is it?B It’s in June this year .It’s on Thursday and Friday the 21st and 22nd.F Oh,just a second.Aren’t we going to Helsinki that week?B No,the Helsinki conference is in July.F Oh yes,that’s right.Fine,let’s go to the Book Fair.B There’s a special reception on the 21st.F Is it an lunchtime?B No,it’s in the evening an 8 o’clock.F Sounds great!Can you get everything organised?B No problem.I’ll confirm our attendance.Module 33.1Our guest today on ‘songs of my life’ is the entrepreneur Martha Lane Fox ,of the massively successful company lastminute..With her business partner,Brent Hoberman,Martha Lane Fox started lastminute. in Brent’s living room.The idea was simple-a website selling late flights and late hotel bookings.The company grew very quickly and expanded from the UK into France,Germany and Sweden.They bought othertravel companies,and after six years they had 1,400 stminute. went public in 2000,and the shares in the company increased their value by 40 per cent in two days.Martha Lane Fox left the company in 2003.True to her entrepreneurial spirit ,she wanted to start more new companies .Martha,it’s a pleasure to have you here in the studio…3.2 Company structureParker Electronix is based in Fleet,in the south of England.We are leaders in hardware and software solutions for satellite technology.My uncle ,John Parker,founded the company in the 1960s.Our lastest product is a new program for optical instruments for the European Space Agency.Our engineers are involved in all of the stages of a project ,from planning to the final performance validation .The industrial department ,supervised by Gerhard Kulzer,provides regular certified training for its staff.The R&D activities,supervised by Ross Benton,are essential for all future applications .We have a workforce of 60 employees and a turnover of $7.5 million ,Now,let me introduce Arnaud Gamage ,our contracts &purchasing managing .Arnaud will explain to you…3.3Company structure…and now I would like to turn to the final section of the report. As you can see ,last year was an excellent year in production .The first two quarters were rather slow ,but as a result of new orders from Asia ,our production rose dramatically in the third and fourth quarter .This situation was reflected ,of course ,in our sales for last year.We started the year in a strong position,but in the second quarter worldwide sales fell sharply.This was a result of the high price of oil.However ,as I mentioned earlier,new orders from Asia meant that sales went up to their previous level by the end of the year.Looking now at the share price ,I am delighted to announce that last year was also an excellent year in this respect.The share price rose steadily for the first two quarters ,and it remained steady at its maximum for the rest of the year ,All in all ,last year was a very positive year…3.4 Exam spotlight,Listening Test Part One1M Hello ,Janet. Did you send those letters to our Italian suppliers?F Yes,I sent them on 13 June.Let me check….No,sorry.I sent them on the 14th. M Great,thanks.2M1 The new management have decided to invest in staff training.M2 Oh,really?I knew nothing about that.What do they want us to do?M1 They want us to improve our performance when presenting and negotiating,and make the most of our computer skills.Somebody has complained that our computers are out of date and so are our skills!M1 Yes,I think they’re right .Personally,I need to work on how to prepare my presentations.M1 Me too.Let’s start with presentation skills,then.3This is the answering machine for Benton Factory Outlet.We are open Monday to Wednesday from 9.00am to 6.15pm.On Thursday and Friday we are open from 9.00am to 7.15pm.We are closed on Saturday and Sunday.4F1 Here are the P&W logos the agency has just sent.F2 Mm,let me see…I like the colours…F1 What about the shapes?F2 I’m not very keen on squares or rectangles.F1 So,do you prefer this one?F2 Yes,the circle is nice.5M1 Our booking for the Magic Children Expo has been confirmed.M2 Excellent!Now we have to organise the stand.By the way,where exactly is the stand?M1 Let me have a look.I’ve got the fax here.It’s number 18 in Hall J.M2 Ah,that’s the same hall as last year.M1 Yes,but last year our stand was number 80.6M1 The exhibition went better than last year.M2 Yeah,I’m really glad.It was a great success-especially for us.M1 There were more people than last year.I’ve got the figures-yes,15,312.That’sa lot more than last year.7The sales were very good in December.Then we saw the usual decrease in January and February,and we recovered a bit in March.8F Hello,this is Jane Howell from Conference Room number 4.M How can I help you,Ms Howell?F We asked for 120 bottles of water,one for each delegate at our meeting,but there are only 100.Could you send us 20 more?M Do you prefer sparkling or still water?F Still,please.M I’ll send them to you immediately.F Thanks a lot .Bye.M Bye.Module 44.1 Views on import controlsPresenter The crisis over clothing imports is still hitting the headlines,and we spoke to some of the people involved.In Portugal,Joao da Silva owns a small factoryin Aveiro.Joao Look,I can’t see any problem with these import controls.The European Union should protect European industry-people like me and my factory workers.We can’t produce clothing at the prices the Chinese charge.I employ a small number of people ,it’s true,but they depend on me.Where else could they work around here?My message to Mr Mandelson is this:stop the Chinese imports,support European producers.Presenter But it’s a different message from the retail clothing chain Tulip.Listen to what Dagmar Rasmussen has to say.Dagmar We in the retail trade really think we should import garments from China ,or from Malaysia,or from any country that can supply us at a good price .Why should the European Union tell us where and how to do business?We are not at all happy with this situation .Our shops could be almost completely empty next week.What are we going to say to our customers?The European Trade Commissioner should act at once,and permit the clothes to leave the warehouses and to stock our shops.Really ,this can’t go on!4.2 Views on import controlsNewsreader1 And now for the business news from Susan Fleming.Newsreader2 Today’s headline is that China and the European Union have just announced that an end to the clothing blockade has been agreed .Millions of fashion items are sitting in ports around Europe ,where they have been since import restrictions were introduced in June .Today,however,both sides in the dispute,have reached an agreement,and the clothes,will be in the shops soon,The EU will accept all of the 80 million items.However,only 50 per cent of these items are part of this year’s imports.The other 50 per cent will be part of next import quotas.China agreed to this solution ,which is a compromise on both sides.The agreement is a victory for Peter Mandelson,the EU trade commissioner.Newsreader1 And on the stock exchange…4.3 Views on import controlsR Wates’Office Supplies Ltd,can I help you?C Hello,I’d like to speak to Mariah Keaton,please?R Who’s calling.please?C This is Jane Barrett,of Bryant&Sons.R I’m afraid Ms Keaton is not in her office at the moment .Would you like to leave a message?C Yes,I would.Our order has arrived ,and you’ve sent the wrong items.We ordered three boxes of A4 paper,five printer cartridges,two boxes of pencils,and four boxes of pens .You sent us two boxes of A5 paper ,the wrong printer cartridges,only one box of pencils ,and no pens.R I see.Which printer cartridges did you order?C The code is HP92274A.R And which did you receive?C The code on the ones we received is FO26ND.R Ok,Ms Barrett,I’ll ask Ms Keaton to call you when she gets back.Does she have your number?C I think so.But I’ll give it to you all the same.It’s 0573 764812.R Can I say that back to you? 0573 764812.C That’s right.R I’ll pass your message on to Ms Keaton.C Thank you.Goodbye.4.4 Views on import controlsN Westlaine Pharmaceuticals.S Hello.I’d like to speak to Natalia Marin,please.N Speaking.S Hi,Natalia.It’s sven.I need your budget figures for the report.Can you email them to me?N They’re not ready yet,I’m afraid .I’d like to check them again.Some of the figures aren’t quite right.S When do you think they’ll be ready?N I’m working them now,I’ll send them to you this afternoon.Is four o’clock alright?S Yes,that’s fine.I’ll write the report tomorrow morning.N Oh,by the way,Margareta is leaving next week.We’re having a little party tomorrow afternoon.Would you like to come?S Yes,I’d love to.What time?N Half past three.S Great.I’ll see you tomorrow.Bye.4.5 Telephone messages1M Good morning.Coud I speak to Mr Aitken,please?F I’m afraid he’s not in the office today.Can I take a message?M Just tell him Cailin called.F Could you spell your name,please?M Sure,it’s C-A-I-L-I-N.F Thanks so much.2F And your address is ?M 27,Mendip Road.F 27 Pendip. RoadM No,M for Madrid.Mendip.3M Hi,Sue.Can you call me back on 98 983 988?F Let me just check that-98 983 988?M Yes.Can you call me back right now,please?4F And when is the delivery due?M On the 23nd.F Did you say the 21st?M Sorry?F Do you mean the 21st,2-1,or the 23rd,2-3?M Oh I see.The 23rd,2-3.The 23rd of June.4.6 Telephone messages1R Reid ,Whelan and Blake.C Hello,I’d like to speak to Ms Chandra.R I’m afraid she’s not in today .Can I take a message?C Yes,this is Joe Panetta,from AS Associates.R I’m sorry,Panetta…is that P-A-N-E-doubleT-A?C Yes,that’s right.R And you’re from AS…C ..AssociatesR Thank you.So what’s the message,Mr Panetta?C I’m calling about the brochure Ms Chandra wanted.Can you tell her that our new brochure is coming out in two weeks’time?Would she like to wait for that one rather than receive the old one now?R I’m sorry,did you say two days or two weeks?C Two weeks.Could you ask Ms Chandra to phone me and confirm which one she wants? R Yes,of course.Does she have your number?C I’ll give it to you.It’s 0632 158431.R Alright,Mr Panetta,I’ll pass your message on to Ms Chandra.C Thanks.R You’re welcome.bye.2R Reid ,Whelan and Blake.C Hello,can I speak to Mr Horbaczewski?R I’m afraid he’s off sick.Would you like to leave a message?C Yes,my name is Bob Davis.R Could you spell your surname,please?C Sure.D-A-V-I-S.R And what is the message?C I need a copy of my tax form for last year.Could you ask Mr Horbaczewski to email a copy to me,please?R Certainly.Does he have your email address?C I’m not sure.I’ll give it to you anyway.It’s BD dot Davis,at hotmail dot . R All right,Mr Davis.I’ll give your message to Mr Horbaczewski.C Thank you very much .R Not at all.Goodbye.3R Reid ,Whelan and Blake.C Hello,is Maria Peters in today?R She is ,yes ,but she’s in a meeting at the moment.Can I take a message?C Yes,this is Sigrid Junge,from Hofmann GmbH.R I’m sorry,could you spell your name ,please?C Alright.Sigrid S-I-G-R-I-D-,Junge J-U-N-G-E.R And what was the name of the company?C Hofmann,that’s H-O-F-M-A-N-N-,G-M-B-H.R Thank you.Now what is the message?C I can’t fly to London on 17 April .There are no places available.But I can come on the 18th .Could you ask Maria to confirm that she can see me on the 18th?R Yes,of course.Does she have your number?C Yes,she does.R All right,Ms Junge,I’ll give your message to Mrs Peters.C Thanks.R You’re welcome.Goodbye.4R Reid,Whelan and Blake.C Hello,I’d like to speak to Mr Dando.R His line;s engaged.Would you like to wait?C Yes ,please…R Hello,caller,I’m afraid the line is still busy.C Can I leave a message?R Certainly.What is the message?C Could you tell him that I have accepted the first offer?R You’ve accepted the first offer.OK.And could you give me your name ,please?C Oh ,yes,of course.Martin Kraemer.Thant’s K-R-A-E-M-E-R.R Thank you.I’ll give Mr Dando your message.C Thank you.4.7 Telephone messages1Gabrielle Hello,Roberto?It’s Gabrielle.Can you tell me when the goods are arriving? Roberto Well,they’re leaving on 16 Feburary,and the journey takes three days .If everything goes well,you’ll have them on the 19th.2Personnel officer Good afternoon,Personnel.Caller Oh,please excuse me ,I think I must have the wrong extension. I wanted to speak to the production manager.Could you tell me her extension number ,please? Personnel officer Certainly,it’s 2319.But she’s not in her office at the moment.She’s having a lunch meeting with the managing director.3Krystof Krystof Griva s’s office. I can’t come to the phone at the moment. Please leave a message,and I’ll get back to you as soon as I can.Berndt Yeah,Krystof,it’s Berndt.The time is now one o’clock.Look,I won’t be able to make our 2.30 meeting.Can we make it a bit later-4.30 perhaps?4.8 Exam spotlight ,Speaking Test Part OneE Good afternoon.C1 and C2 Good afternoon.E My name’s Heather Barras and this is my colleague,Sharon Hutchinson.She will be listening to us.Now ,could I have your mark sheets,please?C1 Yes,here you are.C2 Here you are.E Thank you.Right .So,what’s your name?C1 My name is Christine Benferrhat.E How do you spell your surname?C1 It’s B-E-N-F-E-R-R-H-A-T.E And where are you from,Christine?C1 I’m from Brittany,in France.E And what’s your name?C2 M y name’s Joao Cordeiro and I’m from Portugal.E Joao,do you work or study in Portugal?C2 I work for an advertising company and I attend evening classes in English.E And you,Christine,do you work or study in Brittany?C1I finished school last year. I have a new job near Paris. I work for a multinational company.E And do you like your new job?C1 Yes,I like it a lot. I like speaking English with my colleagues and our customers.E And what about you,Joao?Do you like your work?C2 Yes, I like it very much. I like working with creative people.E OK.Christine,what do you do in your spare time?C1 I don’t have much spare time,but I like reading,listening to the music and I like swimming .When I go back to Brittany ,I also like windsurfing.E And you,Joao,do you have any hobbies?C2 Yes,I like taking photos. I have a new digital camera and I like taking piture of towns. I also like going to the cinema and I visit art exhibitions .There are a lot in Lisbon.E Do you think it’s better to live in a small town or big city?C2 I prefer big cities.It’s exciting and there’s a lot to do.E Do you agree,Christine?C1 No,I don’t agree with him. I live near Paris,but that’s because of my work.I would prefer to live in smaller town,like my home town in Brittany.Maybe because I like the sea.E Thank you.That’s the end of Part One of the Speaking Test.Module 55.1 Career changesP Excuse me.Could you pass me a plate?A Sure…You’re Petra Schein,aren’t you?P Yes, I am.A I thought so. You probably won’t remember me,but I came for an interview for an accountancy job with you about three years ago.P Yes,Alex,isn’t it?Belanger.A That’s right.P I seem to remember that one of your hobbies was photography.It was a real passion.A You do have a good memory!P So what happended?We offered you a job,but you went to work for our competitors –Deutsche Bank,I seem to remember.A The conditions they gave me were better, I’m sorry to say.P I can understand that.So, are you still working there?A No,I’ve given up banking altogether. I worked for Deutsche Bank for a little more than two years,but I didn’t like the job.There was too much competition among the employees,and I didn’t really like that.P Well,sometimes you have to be competitive if you want to make a progress.A I know,it wasn’t for me.P So,what do you do now?A I have become a professional photographer.P You know,that doesn’t surprise me .Are you in any particular sector?A I take portrait photos. I’ve just bought a studio,and I’m creating a library of photos,which I’m going to punish on my website.P You must give me your web address.A Better than that, I can give you my business card…And what about you?Are you still in human resources?P Yes ,I am.. I’ve moved to the head office,and I’m the manager there.So now I’m even busier than ever…5.2 Career changesF Hello.It’s nice to see you again.You’re looking well.B Thanks !I’m well. I’ve just come back from the Turin Book Fair.F Ah!One of your favourite events.How did it go?B Oh,the fair was quite a success.We had a lot of interest in a new series of science titles that we’ve published.And I met up with some old friends.Do you remember Nuno,from Lisbon?Yes,all in all ,it was very pleasant.And I do enjoy Italian food.F It’s delicious,isn’t it?Well then ,Berndt,has this been a good year for you?B Yes,it has.We’ve done really well in Western Europe-we’ve sold more books than ever before.And we’ve started distributing in countries in Eastern Europe as well-for example ,in Poland and Hungary.Poland is doing very well.The demand for our books has been almost as high as in Spain and Portugal.F That’s great! I can see you’ve been very busy.B Well ,of course!You know me.F So,what’s next then? I’m sure you’ve got something new planned.B Well,we’re going to move the actual printing to Slovakia.We have a new contract with a pri nting company in Bratislava.They’re going to take over about 80 per cent of our book printing next year.It’s going to cut our costs considerably,I hope.F What a coincidence! I’ve just been to Bratislava.B Well, I’m going to be there next month. I’m going to discuss the contract with the printers.And after that, I think I’m going to take a few day’s holiday. It’s been a very busy year.5.3 Negotiating a bank loanBM OK,well, I’ve got all the paperwork here for your loan application .Everything seems to be in order.Let’s just have a look at your business plan.Perhaps you could tell me about your ideas?JH Yes,of course.We plan to make fruit drinks,from 100 per cent fruit-no extra sugar,or additives or ‘E’ numbers.At the moment,we’ve only got a couple of flavours,strawberry and pear,but we want to expand our range to include more flavours.BM You say that you’ve got some flavours.Have you already started making and selling your drinks?JH Only on a small scale,but they’re selling really well and we can’t keep up with demand.BM Right,so why exactly do you want a loan?Are you going to expand your range or increase you production?JH Well,both,we hope.BM And how do you plan to sell the drinks?Direct to the public?JH No,we’re going to sell through other companies.You know,in cafés,snack bars,at outlets in airports and railway stations.We’ve already had talks with the catering company that runs the ‘Travel Snack’chain.They’re going to stock our drinks in their main outlets/BM And are you going to be able to expand quickly?JH I think so,because we’re going to keep everything simple.We plan to use the same basic plastic bottles that we’ve used until now,and we’re going to use the fruit that is easily available locally.Our production process is very simple too.BM OK,what about your market?Who do you think is going to be your main market? JH So far most of our customers have been young people-you know,students,teenagers,people who are interested in drinking something healthy and natural .So we’re going to try to consolidate that market. I don’t think it’s a good idea to change our strategy at the moment.BM What kind of marketing have you done?JH A friend of ours has designed a great website for us,and I think we’re going to focus on the Internet for the moment.BM OK,so let’s look at these figures in more detail…Module 66.1 Flight problems1We got to the airport 30 minutes before the plane was due to take off,and we went straight to the check-in desk.First,the man at the desk said that the plane was already full because the flight was overbooked ,so we couldn’t get on.But then he changed his story.He said there were empty seats on the plane,but we were late and the check-in desk was closed.So we missed our plane and we had to buy two tickets for another flight.You see,if the flight is overbooked,they give you a seat on a later one-but if you arrive late,you lose your money. I bet the man at the desk was lying.2I called the airline to ask if my flight was on time ,and the man said that there might be a delay because of the snow,But when I arrived at the airport ,there were no flights.The woman at the information desk told me to go back to my hotel and wait.She said they were going to close the airport,and she didn’t know for how long.3I couldn’t complain about anything.The airline sent a taxi to collect me from my hotel.At the airport,they took me straight to the desk to check my case in. I didn’t have to wait.Then they let me sit in the First Class Lounge,even though I didn’t have a first class ticket.The woman in the lounge said she would bring me some food from the buffet if I was hungry .Then ,when it was time to go ,they pushed my wheelchair all the way to my seat on the plane ,And during the flight,they couldn’t do enough for me.4There’s one every week.If it’s not the baggage handlers,it’s the flight attendants,or even the pilots .The last time I travelled,it was the air traffic controllers.Oh ,but they weren’t stopping for the whole day,just for four hours,just long enough to cause absolute chaos .The announcement said there would be no cancellations that day ,only delays.But that meant that I missed my connecting flight in Frankfurt and had to fly out to Chile the following day.6.2 At the hotel1R Good afternoon.Carlton Hotel.How may I help you?G Yes,hello. I’m phoning to check if my online booking went through . I haven’t received any confirmation.R When did you make your booking?G Last Tuesday,the 14th.R Could I have your name,please?G Yes,it’s Johanson.R Let me see.Yes,Mr Johanson,we have a booking for you for Thursday,the 23rd,for one night.G Good.Thank you.2P Can I help you with your luggage,Madam?G Yes,please. I’ve got some very heavy suitcases.They’re over there,on the right.P Here you are, Madam.Which is your room?G I’m sorry,these two big suitcases aren’t mine.And this small one isn’t mine either.P They were the only suitcases on the right.G Oh, I meant to say ‘on the left’.One big suitcase and two small ones. I’m terribly sorry.P No problem,Madam.3G Who’s there?C It’s Alice,the chambermaid. …Good morning ,Sir.May I clean your room now?G Yes,of course. I’m going out now.Er…the reception desk said I could give you my laundry.Is that right?C Yes,that’s right.Just leave your laundry in this bag.G I need this pair of trousers cleaned. I’d like to wear them this evening .Do you think they will be ready by then?C I’m sure we can manage that,Sir.What time this evening?G I’ll need them before eight o’clock.C That’s no problem.G Thank you very much.4W Are you ready to order,Sir?G No, I just can’t decide.What would you recommend?W Well,would you prefer meat or fish?G I don’t really want meat or fish today. I’d like some vegetables.W Then maybe you would like to try our dish of the day. It’s made with local organic vegetables.G Yes,that’s sounds nice.And a glass of red wine,please.5S Hello,Business centre.This is Christine speaking.How may I help you?CS I’m in the main conference room and I’ve got a bit of a problem.S What’s the problem exactly?CS Well , I’ve connected my computer to the video projector,and the Internet also seems to be working ,but at this speed I won’t be able to give my presentation.I need a faster connection.S I’ll call the technician,Madam.CS Thank you .And ask him to come immediately . I’m getting nervous.S I’ll get him to come as soon as possible.6.3 Arranging business travel。
新编剑桥商务英语（初级）（第三版）-词汇整理浓缩版
1 / 4新编剑桥商务英语（初级）词汇（第三版）1.1World of work 工作领域business n. 工商企业；商行；商业technique n. 技巧，技能cross-cultural adj. 跨文化的presentation n. 口头报告，陈述，叙述public speaking 演说，演讲consultant n. 顾问consultancy n. 咨询公司run vt. 开办（课程/ 讲习班）one-to -one 一对一的accredited adj. 公认的motivational adj. 激发积极性的，client n. 客户entertaining adj. 有趣的，使人愉快的，professional adj. 专业的，职业的involve vt. 包含、需要、使成为必要部分responsibility n. 责任，责任，所负责的事情所负责的事情be responsible for sb./ sth. 对某人/某事负责title n. 头衔，职称sample n. 样品试用产品account n. 账目，账户correspondence n.（来往的）信件（来往的）信件badge n.徽章徽章identify vt. 发现，确定workshop n. 研讨会，讲习班catering service 餐饮服务MD managing director 的缩写，总经的缩写，总经理，执行董事gadget n. 小巧的器械，小玩意儿interior adj. 车内产品，内部装饰memo n. 备忘录，便条，便笺electrical appliances 电器，（家用）电器ship vt. 运送power point 电子版幻灯片bonus n. 奖金catalogue n. 产品目录positive adj. 积极乐观的presence n. 仪态，风度，风采diary n. 记事簿Athens n. 雅典（希腊首都）Do you like your job? Do you often travel abroad ? How are you? …Not too bad, thanks. I work for a company that…I work as…What does your job involve ? My job involves doi ng…What do you do ? I deal with Who is your MD? I am based in ….1.2Personal and professional details个人和职业详细情况division n. 分理处，部门profile n. 传略；人物简介；概况questionnaire n. 问卷，调查表interview n. 采访；面试musical instrument 乐器destination n. 目的地follow-up questions 后续问题，补充问题swap vt. 交换electronics n. 电子学；电子器件varied adj. 多变化的，各不相同的confectionary adj. 糖果的，有关甜食制造的allocate vt. 分配，分派candidate n. 候选人criterion n. 标准，准则pl.（复数）criteria Inc. adj. Incorporated 的缩写，的缩写，股份有限的supervise vt. 主管，监管，管理coordinate vt. 使协调scuba diving 水肺潜水marathon n. 马拉松赛跑finance assistant 财务助理audit vt. 审计master’s degree 硕士学位judo n.柔道柔道Chronic Fatigue Syndrome 慢性疲劳慢性疲劳综合症ambitious adj. 雄心勃勃的journalism n. 新闻学，新闻业breed vt. 饲养terrier n. 小猎狗chewing gum 口香糖gallery n. 画廊，美术馆format n. 形式，格式SARS--Severe Acute Respiratory Syndrome 严重急性呼吸道综合征,俗称非典型肺炎,简称非典efficiency n. 效率profit n. 利润mentor n. 良师益友make contribution to 为……做贡献为……做贡献personal problem 个人（私人）问题set an example to 树立榜样be based in 在……总部在……总部raise money 募捐Master’s degree in business administration: MBA工商硕士Chronic Fatigue Syndrome 慢性疲劳慢性疲劳综合症be in charge of 负责best-selling 畅销think of a new idea 想出新点子2.1 Work in progress 工程进展Be in progress 在进行中，在运行中project n. 项目，工程Garden vi.& vt.种植或修整花园，从事园艺工作Update vt. 更新Construction n. 建筑，建筑物Apart from 除了……之外Minor adj. 较小的，次要的Proceed vi. 进行，继续下去panorama n. 全景，全景画management team 管理团队take shape 成形ahead of schedule 提前于预订计划提前于预订计划financial report 财务报告temp n. 临时雇员help out 帮助（某人）解决困难give a presentation of 对……做陈述launch vt. 开始，开办，推出；发射photocopy vt. & n. 影印，复印branch n. 分部，分店，分公司projector manager 项目经理2 / 4subcontractor n. 转包商转包商period of transition 过渡期过渡期过渡期permanent job 永久性工作永久性工作temporary employment agency 临时就业中介机构就业中介机构try out 测试，试用测试，试用take maternity leave 休产假休产假休产假option n. 选择，可选择的办法选择，可选择的办法career field 职业领域职业领域existing skills 现有的技能现有的技能supervisor n. 主管，监督人主管，监督人temorary job 临时工作临时工作ask for a pay rise 要求涨工资要求涨工资meet one’s target 完成指标，完成指标，完成定完成定额sack vt. 解雇解雇administration work 行政管理工作行政管理工作 Brazil 巴西巴西Lisbon 里斯本（葡萄牙首都）里斯本（葡萄牙首都） Belem 贝伦贝伦 （巴西东北部港口城市）Fortaleza 福塔雷萨福塔雷萨 （巴西东北部港口城市）口城市）V alencia 巴伦西亚巴伦西亚 （西班牙港口城市）市）Montpellier 蒙彼利埃蒙彼利埃 （法国南部城市）市）2.2 Making arrangements 日程安排make arrangements 做安排，做准备做安排，做准备 plant n. 工厂，车间工厂，车间 vt. 种植种植take time off 抽出时间，休假，休息抽出时间，休假，休息抽出时间，休假，休息 finance director 财务经理财务经理confirm vt. 确认，确定确认，确定reception n. 接待，接待处接待，接待处trade fair 交易会，展销会交易会，展销会present vt. 介绍，引见；出席介绍，引见；出席potential client 潜在客户潜在客户quality inspector 质检人员质检人员job applicant 求职者求职者festival n. 节日节日self-employed adj. 个体的，个体的，自己经营自己经营的accept an invitation 接受邀请接受邀请接受邀请special reception 特别招待会特别招待会anniversary n. 周年纪念日周年纪念日venue n. 会场，会议地点会场，会议地点attendance n. 出席，出席人数出席，出席人数Prague 布拉格（捷克斯洛伐克首都）Morpeth 莫派斯莫派斯（位于英国诺森伯兰（位于英国诺森伯兰郡）郡）Helsinki 赫尔辛基（芬兰首都）赫尔辛基（芬兰首都）Buenos Aires 布宜诺斯艾利斯布宜诺斯艾利斯 （阿根廷首都）根廷首都）Toronto 多伦多多伦多 （加拿大主要城市）Sydney 悉尼（澳大利亚东南部港口城市，新南威尔士州首府）城市，新南威尔士州首府）3.1 Company biography 公司简介biography n. 形成、成长和衰亡的记载；传记载；传记fast food restaurant 快餐店快餐店快餐店transform vt. 转换、改变、改造转换、改变、改造global business 跨国企业跨国企业original adj. 最初的，原始的，起源的franchise n. & vt. 特许经销权，特许经销权，给……以特许给……以特许feature n. & vt. 是……的特色，是……的特色，以……为特色以……为特色French fries 炸薯条炸薯条softdrink n. 软饮料；汽水软饮料；汽水milkshake n. 奶昔奶昔purchase vt. 买，购买买，购买multimixer n. 多用混合器（机）多用混合器（机）exclusive distributor 独家批发商（代理商）理商）open vi. & vt. 开设，开办，开张开设，开办，开张expand vi. & vt. 扩大，扩张扩大，扩张corporation n. 公司公司cosmetic n. 化妆品化妆品inspire vt. 激发，启示，激发，启示， 使生灵感使生灵感philosophy n. 哲学哲学revolutionary adj. 革命的革命的raw material 原材料原材料supplier n. 供应者，厂商供应者，厂商ethical adj. 伦理的；道德的伦理的；道德的travel agency 旅行社旅行社contract n. & vt. 订合同，合同、契约订合同，合同、契约take delivery of 收货，收货， 提取货物提取货物merge vi. & vt. 合并合并fleet 舰队舰队budget airline 低价航空公司低价航空公司go public 上市，公开发售股票上市，公开发售股票business partner 生意伙伴，商业伙伴商业伙伴entrepreneurial adj. 企业家的企业家的freelancer n. 自由职业者；自由撰稿人 millinonaire 网络百万富翁网络百万富翁celebrity n. 名人名人entrepreneur n. 企业家企业家Kuwait City 科威特城（科威特首都）San Bernardino 圣贝纳迪诺（美国加利福尼亚州东南部的一个县）利福尼亚州东南部的一个县）Illinois 伊利诺斯州（美国中北部州）3.2 Company performance 公司业绩performance n. 业绩，成绩；性能业绩，成绩；性能distribute vt. 配送，分发，分送配送，分发，分送record profit 历史最高利润历史最高利润vegetarian n. 素食者，素食的素食者，素食的organic adj. 使用有机肥料的使用有机肥料的ingredient n. 配料，成分配料，成分nutritious adj. 有营养的有营养的improve one’s image 改善形象改善形象banquet n. 宴会宴会manufacturer n. 制造业者，厂商制造业者，厂商guarantee vt. & n. 保证，担保，担保人symbol n. 象征，符号，记号象征，符号，记号innovative adj. 创新的，革新的创新的，革新的sport utility vehicle 运动型多用途车运动型多用途车运动型多用途车component n. 成分成分optical instrument 光学仪器光学仪器validation n. （可靠性）检测（可靠性）检测certify vt. 证明，保证证明，保证application n. 应用，运用应用，运用assurance n. 保证，担保，确信，断言founder n. 创始人，奠基人创始人，奠基人turnover n. 营业额营业额dramatically adv. 戏剧地戏剧地advertise vt. 做广告，登广告做广告，登广告annual report 年终报告，年终终结年终报告，年终终结share price 股票价格股票价格proactive adj. 积极的，主动的积极的，主动的dedicated adj. 专注的，献身的专注的，献身的unique adj. 唯一的，独特的唯一的，独特的access n. 接近（进入）的机会，接近（进入）的权利；入口近（进入）的权利；入口consolidate vt. 巩固巩固brochure n. 小册子小册子3 / 4in this respect 在这个方面，在这个方面，在这个细节maximum n. 最大量，最大限度，极大4.1 International business 国际商务import n. vi. & vt. 进口进口export n. vi. & vt. 出口出口competitor n. 竞争对手竞争对手wholesaler n. 批发商批发商warehouse n. 仓库仓库audio product 音响产品音响产品ban n. & vt. 禁令禁令fashion industry crisis 服装行业危机服装行业危机服装行业危机 commissioner n. 委员委员spokeswoman n. 女发言人女发言人huge losses 巨大损失巨大损失resign n. vi. & vt. 辞职辞职garment n. 服装（成衣）服装（成衣）clothing blockade 服装封锁服装封锁in favour of 支持、赞成支持、赞成disastrous adj. 损失惨重的，灾难的灾难的 import control 进口控制进口控制import quotas 进口配额进口配额compromise n. 妥协，折中，让步妥协，折中，让步 stock exchange 证券交易所证券交易所appeal to sb. 对……有吸引力对……有吸引力对……有吸引力available adj. 有空的，能得到的有空的，能得到的 dossier n. 档案，卷宗档案，卷宗flat adj. 没电的，平面的没电的，平面的embarrassing adj. 令人尴尬的令人尴尬的 in-house magazine 内部杂志内部杂志participant n. 参加者参加者stressful adj. 有压力的，紧迫的有压力的，紧迫的 moderator n. 会议主持人会议主持人press the mute button 按下静音键按下静音键 reflect on 有损声誉，招来非议有损声誉，招来非议 teleconference n. 远程电话会议远程电话会议 producer n. 生产商生产商wholesaler n. 批发商批发商customer n. 顾客顾客retailer n. 零售商零售商warehouse n. 仓库仓库consumer n. 消费者消费者competitor n. 竞争对手竞争对手customs n. 海关海关port n. 港口港口clothing n. 服装服装4.2 Business communications 商务沟通printer cartridges 打印墨盒打印墨盒description n. 种类；性质；描述种类；性质；描述pass the message on to 把留言给……把留言给……complaint n. 投诉投诉cancel vt. 取消取消extension number 分机号码分机号码pharmaceuticals n. 医药用品医药用品budget n. 预算预算plasma screen TV 等离子电视等离子电视等离子电视freight forwarder 货运商货运商distributor n. 发行人，销售商发行人，销售商container n. 集装箱集装箱production manager 生产经理，厂长生产经理，厂长Madrid 马德里（西班牙首都）马德里（西班牙首都）5.1 Career choices 职业选择s tock broker 股票经纪人股票经纪人London Stock Exchange 伦敦证券交伦敦证券交易所易所bank account 银行帐户银行帐户bankrupt adj. 破产的破产的a modest life 简朴的生活简朴的生活accommodation n. 住处，膳宿住处，膳宿get started 开始开始source of income 收入来源收入来源收入来源olive n. 橄榄橄榄farm products 农产品农产品business contact 生意场的熟人/关系关系deal in 经营经营make enquiries 询问询问record shop 音像店音像店human resource 人力资源人力资源HR manager 人力资源经理人力资源经理photography exhibition 摄影展摄影展accountancy job 会计工作会计工作passion n. 热情，激情热情，激情competitive adj 竞争的竞争的give up sth. all together 完全放弃……弃……professional photographer 职业摄影师portrait n. 肖像，人像肖像，人像studio n. 照相馆，画室，摄影室，演播室演播室Birmingham 伯明翰（英格兰中部城市）市）Luxembourg 卢森堡卢森堡 （西欧国家）（西欧国家）resign from the job 辞职辞职farmhouse n. 农舍农舍bed and breakfast accommodation 只提供床铺与早餐的住宿提供床铺与早餐的住宿reorganise vt. 重新组织，重新安排重新组织，重新安排source of income 收入来源收入来源收入来源as though 仿佛，好像仿佛，好像the best of luck 好运好运5.2 Achievements and plans 业绩和计划design office 设计室设计室book cover 书的封面书的封面printer n. 印刷商，印刷工；打印机印刷商，印刷工；打印机quotation n. 报价报价in full colour 用彩色用彩色用彩色in black and white 用黑白用黑白a full progress report 详细的进展报告refer to 参考，查阅，查看参考，查阅，查看book fair 书展，书市书展，书市a series of 一系列一系列一系列Italian 意大利人，意大利语；意大利的利的coincidence n. 巧合，巧事巧合，巧事move n. 行动，步骤；措施；方法; vi. 移动移动consolidate one’s strong position 巩固某人的强势地位固某人的强势地位removal company 搬运公司搬运公司stationery n. 文具，信纸文具，信纸keep sb. up-to-date 使某人信息灵通使某人信息灵通使某人信息灵通utility n. 公用事业，公用事业设备公用事业，公用事业设备bank loan 银行贷款银行贷款paperwork 日常文书工作日常文书工作loan application 贷款申请贷款申请additive n. 添加剂添加剂flavour n. 味道，风味，香味味道，风味，香味on a small scale 小规模小规模Cafén. 小餐馆，咖啡馆小餐馆，咖啡馆snack bar 小吃店，快餐柜小吃店，快餐柜outlet n. 直销店；市场；销路直销店；市场；销路strawberry n. 草莓草莓pear n. 梨mango n. 芒果芒果4 / 4take on 雇佣雇佣meet demand 满足需求满足需求health club 健身俱乐部健身俱乐部be in business 做生意做生意做生意Poland 波兰（中欧国家）波兰（中欧国家）Hungary 匈牙利（中欧国家）匈牙利（中欧国家）Spain 西班牙（欧洲南部国家）西班牙（欧洲南部国家）Portugal 葡萄牙（欧洲西南部国家）Slovakia 斯洛伐克（中欧国家）斯洛伐克（中欧国家） Bratislava 布拉迪斯拉发（捷克斯洛伐克中南部城市）伐克中南部城市）5.3 Reading Test: Parts One to Threeposter n. 海报，招贴海报，招贴office equipment 办公设备办公设备prefabricated hut 预制营房，活动房预制营房，活动房 pharmaceutical company 制药公司制药公司 previous adj. 以前的，在先的以前的，在先的disastrous fall 损失惨重的一跌损失惨重的一跌reach the highest level 达到最高水平达到最高水平 rise/ increase/ improve /ascend/ go up/ move up/ mount up 上升上升soar 飙升飙升fall/ drop/ decrease/ decline/ descend/ go down下降下降stay stable/ steady/ the same 保持平稳level off 持平持平recover 反弹反弹peak up 达到顶峰，最高点达到顶峰，最高点dramatically 喜剧地，引人注目地喜剧地，引人注目地 considerably 相当大地相当大地obviously 明显地明显地gradually 渐渐地渐渐地sharply 急剧地，明显地急剧地，明显地slightly 轻微地轻微地a little bit 一点儿一点儿一点儿6.1 Business travel 商务旅行aircraft, check-in, delay, journey, land, luggage, passenger, passport, pilot, take off, travel, trip, air traffic controller, baggage handler,check-in baggage, carry-on bag, boarding pass, board, business/ economy/ first class, flight attendant/ stewardship/air-hostess/ stewardess, identity card, return/ single ticket, crew, security/ safety inspection 6.2 Travel arrangements 旅行安排Manchester 曼彻斯特（英格兰西北部港口城市）港口城市）Glasgow 格拉斯哥（英国城市）格拉斯哥（英国城市） Bristol 布里斯托尔（英国西部的港口）口）London Heathrow Airport 伦敦希思伦敦希思罗机场罗机场Paris Charles De Gaulle Airport 巴黎戴高乐机场戴高乐机场Lyon 里昂（法国城市）里昂（法国城市）。
《新编剑桥商务英语（初级）》课程教学大纲
《新编剑桥商务英语（初级）》课程教学大纲《新编剑桥商务英语（中级）》课程教学大纲一、教学目的：《剑桥商务英语》课程是为训练学生语言技能和拓广学生的商务英语知识而开设的外贸英语专业方向的课程。
通过本课程的学习，使学生具备商务英语的基本知识和听力技能，使学生能够自如应付各种形式的商务英语听力素材，熟悉国际商务环境，善于交流，为学生能适应各种国际商务工作环境打下必要的基础。
听力能听懂正常语速的日常生活和商务活动的谈话，类型涉及电话，采访，讨论，演讲，会议发言等。
要求学生能正确辨认听觉信息，并做出适当判断，并能结合具体语言环境，理解所听内容的深层含义，把握说话者的态度和意图。
阅读能看懂图表，正确理解商务专业词汇，能读懂英美报刊杂志上中等难度的商务英语文章，了解作者的观点与态度，把握其内涵，获取准确信息。
写作能够运用所学语言知识，根据所给背景语言材料，图表及表格等直观资料，写出符合国际商务惯例，格式规范的商务报告，备忘录，商务信函，建议书和E-mail等，要求内容切题，结构严谨，条理清楚，语法正确，语言通顺得体。
口语能够运用正确的英语讨论各种商务和日常生活的话题，进行电话交谈，能够作一般的会议发言和商务报告。
要求内容切题，有较大专业词汇量，语音语调正确，语流连贯顺畅，表达基本得体。
二、教学原则通过本课程的学习，着重对学生进行在商务工作环境下听、说、读、写的基本技能训练，进一步培养学生运用英语进行商务沟通的能力；激发学习兴趣，提高自主学习的能力；开发学生创新思维，培养学生在商务工作中用英语分析问题、解决问题的能力和创新能力。
教学从获取信息入手，把语言学习融入信息处理中以培养学生从事各种商务活动的能力。
教学中以应用为教学重点，合理地组织教材的内容和结构，教学内容有浅入深，由易到难，使学生具备知识的综合应用能力。
三、教学方法与手段1、以课堂理论教学为基础，以学生为中心, 适当采用实训模拟机制，以讨论与实践相结合，课堂与实体相结合的教学模式。