外贸英语口语下载：会谈与谈判
外贸业务谈判英语对话
外贸业务谈判英语对话下面是店铺整理的外贸业务谈判英语对话，希望对大家有帮助。
Li : A businessman of a Chinese Trade companyPeter: A customerP: Good morning. My name is Peter. I'm from the U.S. Here is my business card.L: Pleased to meet you, Mr.Peter. My name is Li.P: Pleased to meet you too,Mr.LiL: Won't you sit down?P: Thank youL: May I offer you a cup of tea P: Certainly. I like you Jasmine tea very much.L: Well, from you business card, I can see that you specialize in oil-drilling equipment.P: Yes, as matter of fact, we have been in this business for more than twenty years. Mr.Wang from your commercial office in Washington has referred me to you in the hope that I might be of some help in your oil industry.L: Currently we have a strong interest in opening up more new oil fields. We could consider buying from you if the technology incorporated in your equipment is advanced and the trade terms favorable.P: I have brought with me a series of catalogs for our latest models. My engineer is accompanying me on the trip. He can meet your technicians and answer any questions about our products.L: That's an interesting idea. We shall, first of all, study your catalogs and get in touch with our customers. If they are interested, we'll arrange for further discussion.P: Very good. I'm staying in Beijing Hotel. My room is 315.L: We'll let you know their responses as soon as possible.P: Good-bye!外贸业务谈判进程:Preliminary Talk 初次见面 (2)L: I understand this is your first visit to our companyP: Yes, and also my first trip to China. I've always wanted to see with my own eyes China's achievements and now I've been more than rewarded.L: I see, but I hope you've had a pleasant trip.P: I did, thank you. Well, come to the point, the purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.L: Let me assure you of our best attention, Mr.Peter. What's your line of business?P: Cameras and photographic goods. We are distributors with business branches in most major cities in Britain. Now, we'd like to introduce Chinese-made cameras if your conditions are favorable.L: We'll see what we can do.P: There might be few of models we would be interested in, if I could go over your latest catalogues.L: Here you are. How many copies would you like to have?P: Ten, please. I'd like to airmail some back home.L: Anything else?P: Would it be possible for me to have a closer look at your samples?L: Why not, Mr.Liu over there will take you down to our showroom.P: Thank you. I'm afraid I've taken a lot of your time.L: Not at all. Glad to have been of help. Hope to see more ofyou in future.。
外贸谈判英语范文
外贸谈判英语范文English:During foreign trade negotiations, it is important to establish a good relationship with the other party. The first step is to do thorough research on the cultural background and business practices of the country you will be negotiating with in order to understand their expectations and communication styles. It is also important to be respectful and understanding of their customs and traditions.The next step is to clearly define your objectives and understand the other party's interests and goals. This can be achieved through effective communication and active listening to avoid misunderstandings. It is also important to be transparent and honest in your negotiations to build trust and credibility.Another crucial factor is to be well-versed in the details of the products or services being offered, including prices, delivery times, and specifications. This will allow you to negotiate effectively and respond to any questions or concerns the other party may have.Finally, it is important to remain patient and persistent throughout the negotiation process. Be prepared to make concessions and compromise in order to reach a mutually beneficial agreement. It is also important to follow up after negotiations are complete to ensure that all agreed-upon terms are met.Overall, successful foreign trade negotiations require a combination of research, communication, transparency, knowledge, patience, and persistence.中文翻译：在外贸谈判中，与对方建立良好关系至关重要。
外贸口语商务谈判对话
外贸口语商务谈判对话1. "嘿，在谈外贸生意的时候，咱可得会说那些关键的话呀！比如说，咱可以这样说，‘这价格能不能再优惠点呀？’就像咱平时砍价一样，对吧！想想看，要是你不说，对方咋知道你想要更便宜的呢？"例子：A: “How about the price?” B: “Can it be a bit cheaper?”2. “哇塞，谈外贸合同的时候，可不能含糊其辞啊！‘咱啥时候能交货呀？’就得直接问出来，这可关系到生意能不能顺利进行呀！”例子：A: “When can we deliver?” B:“In two weeks.”3. “哎呀，遇到分歧的时候咋说呢？‘咱能不能各退一步呀？’像这样说，说不定就能找到解决办法啦！”例子：A: “There's a big difference. ” B: “Can we both make some concessions?”4. “嘿，讨论付款方式的时候，直接点，‘能不能用信用证呀？’简单明了，多好！”例子：A: “Can we use letter of credit for payment?” B: “Let's consider.”5. “哇，要强调质量的时候，就说‘这质量必须得杠杠的呀！’这多有力度！”例子：A: “The quality has to be excellent!” B: “Sure.”6. “哎呀呀，询问售后服务可别不好意思呀，‘售后有啥保障呀？’就得这么问！”例子：A: “What kind of after-sales guarantee do you have?” B: “We have a one-year warranty.”7. “嘿，表达合作诚意的时候，大声说出来，‘咱真心想跟你们合作呀！’对方肯定能感受到！”例子：A: “We really want to cooperate with you!” B: “That's great.”8. “哇哦，提出新想法的时候，勇敢点，‘咱试试这个办法咋样？’”例子：A: “Let's try this way. How about it?” B: “Sounds good.”9. “哎呀，对条款有疑问就直说，‘这一条我不太明白呀！’可别藏着掖着！”例子：A: “I don't quite understand this clause.” B: “I'll explain it to you.”10. “嘿，想确认细节的时候，就问，‘这个细节确定好了吗？’多直接有效呀！”例子：A: “Is this detail confirmed?” B: “Yes, it is.”我的观点结论：外贸口语商务谈判对话真的很重要，用对了话语，能让谈判更顺利，生意更好做！。
外贸商务谈判英语对话
外贸商务谈判英语对话外贸商务谈判英语对话是国际贸易中必不可少的一部分，以下是一段外贸商务谈判英语对话：Dialogue between a foreign trade negotiator and a client.外贸谈判员与客户之间的对话。
Negotiator: Good morning, Mr. Client. Welcome to our company. How was your flight?谈判员：早上好，客户先生。
欢迎来到我们公司。
您的航班怎么样？Client: Good morning, thank you. The flight was good, thank you. It's nice to be here.客户：早上好，谢谢。
航班很好，谢谢。
很高兴来到这里。
Negotiator: Please have a seat. I have some documents for you to review. This is our company's product catalog, and this is our price list.谈判员：请坐。
我有一些文件需要您审查。
这是我们公司的产品目录，这是我们的价格表。
Client: Thank Thank I will review these documents right away.客户：好的好的，我会立即审查这些文件。
Negotiator: Also, I have some questions for you. Do you have any specific requirements for the products?谈判员：另外，我有一些问题要问您。
您对产品有任何具体要求吗？Client: Yes, I do. I am particularly interested in your electronic products. Could you tell me more about them?客户：是的，我有。
英语外贸英语口语
英语外贸英语口语在外贸英语口语中，掌握一些常用的表达和词汇对于与外商进行有效沟通至关重要。
以下是一些常用的外贸英语口语表达和词汇，帮助你在与外商交流时更加自信和流畅。
一、问候与介绍：1、Good morning/afternoon/evening, sir/madam. 早上好/下午好/晚上好，先生/女士。
2、My name is [Your Name], and I represent [Your Company]. 我是[你的名字]，代表[你的公司]。
3、It's nice to meet you. 很高兴认识你。
二、询盘与报价：1、Could you please provide us with a quotation for your product? 请你们给我们报一下你们产品的价格好吗？2、We are interested in your products. What are your terms of payment? 我们对你们的产品很感兴趣。
你们的付款条件是什么？3、The price you quoted is too high. Could you come down a bit? 你们报的价太高了。
能降一点吗？三、谈判与讨论：1、We can offer you a better price if you place a larger order. 如果你下大一点的订单，我们可以给你更好的价格。
2、The quality of your products is very important to us. 你们产品的质量对我们来说非常重要。
3、We can discuss the payment terms further if necessary. 如果有必要，我们可以进一步讨论付款条件。
四、订单与签约：1、We would like to place an order for 1000 units of your product. 我们想订购你们产品1000台。
商务英语初次见面谈判英文对话
商务英语初次见面谈判英文对话1. 介绍与打招呼A: Good morning. Nice to meet you.B: Good morning. Nice to meet you too.2. 自我介绍A: My name is John Smith, I’m the sales manager of ABC Company.B: I’m Lily Chen, the purchasing manager of XYZ Company.3. 介绍公司和业务A: Ourpany specializes in the production of high-quality electronics.B: We are a leading manufacturer in the textile industry.4. 聊聊和建立关系A: How was your trip?B: It was good, thank you. I’m glad to be here.A: Would you like a cup of coffee before we start?B: Yes, that would be great.5. 谈论商务目的A: We are here to discuss the possibility of a long-term business partnership.B: That’s exactly why we are here as well.6. 谈论产品和服务A: We offer a wide range of products withpetitive prices and excellent after-sales service.B: We are looking for reliable suppliers with high-quality products and good customer support.7. 谈判条件和要求A: We are willing to discuss the terms and conditions of the partnership.B: We have some specific requirements regarding the quality and delivery time.8. 提出建议和反馈A: We can offer customized solutions to meet your needs.B: It’s important for us to have a stable supply ch本人n andpetitive pricing.9. 结束谈话A: It was great meeting you. We will be in touch soon.B: Thank you for your time. We look forward to further discussions.以上是一段商务英语初次见面谈判的英文对话示例，希望对您有所帮助。
外贸谈判英语情景对话
外贸谈判英语情景对话采购商和供货商之间的谈判，那是注定会直到地球毁灭才会消失的了。
双方需要更大的利润空间时，如何谈判价格，商场上的基本原则是：买的更多优惠更多，因为商场上要的是双赢。
请看下面的外贸谈判对话。
Nathan: And he says you know it's just a mistake. They didn't normally want to do that kind ofthing but just this one time they made a mistake and they probably won't do it again and itdoesn't matter. Or if I say yeah but lots of people do that and he says but they're not going tochange, you can't drive their car, you can only...Peter:I'd like to get the ball rolling by talking about prices.B: Well, I have a lot of experience in this area. I have all the qualifications you need. I enjoy workin g with people. In my current job, I’m in charge of a team of eight people.我们从价格开始吧。
Smith:Shoot. I'd be happy to answer any questions you may have.洗耳恭听。
我很乐意回答你的任何问题。
Peter:朱莉娅：你认为需不需要有一个工作，可以坐在副驾驶座位上帮助那些路怒者，用平静的话语来帮助他们?他们可以坐在副驾驶座位上，你在开车时如果表现出路怒的症状，这个人可以让你平静下来，通过和你说话帮你平静。
外贸和客户沟通的常用英语口语
外贸和客户沟通的常用英语口语Common English Phrases for Communicating with Foreign Customers in International Trade Greeting and Introduction:Good day! How can I assist you today?It's a pleasure to speak with you.My name is [Your Name], and I represent [Your Company].Discussing Products and Services:We specialize in [Product/Service Category].Our products are known for their [Quality/Durability/Innovation].Would you like to know more about our latest offerings?Pricing and Terms of Payment:Our prices are competitive and we offer excellent value for money.We accept payment by [Payment Methods e.g., L/C, T/T, PayPal].Terms of payment are [e.g., 30% deposit, balance before shipment].Orders and Shipping:How many units are you interested in ordering?We offer express shipping to most destinations.The estimated delivery time is [Time Period].Handling Queries and Complaints:I'm sorry to hear about that. We'll investigate the issue immediately.We take customer feedback very seriously and strive to resolve any issues promptly.Could you please provide more details about the problem?Following Up and Closing the Deal:We look forward to your order.Thank you for considering our products/services. We hope to work with you soon.If you have any further questions, feel free to contact us.Ending the Conversation:It was a pleasure speaking with you. Have a great day!We appreciate your time and look forward to our future collaboration.Goodbye and thank you for your inquiry.。
外贸商务谈判常用英文话术
外贸商务谈判常用英文话术In the realm of international trade, effective communication is paramount. Here are some common phrases that can be used to navigate business negotiations:1. "Let's begin by discussing the terms of the contract.I believe clarity on the terms will set a solid foundationfor our partnership."2. "We are open to negotiating the price, but we must ensure that it reflects the quality of our products and services."3. "I understand your concerns regarding payment terms. Could we explore options such as a letter of credit or installment payments?"4. "We are committed to meeting your delivery deadlines. However, please note that unforeseen circumstances may occasionally require adjustments."5. "Quality assurance is a top priority for us. We have a rigorous inspection process to ensure that every product meets our high standards."6. "I appreciate your proposal, but we need to consider the long-term implications for our business. Could we discuss the sustainability of these terms?"7. "Flexibility is key in negotiations. We are willing to adapt to meet the needs of our partners, but we also need to protect our interests."8. "Closing this deal is important to both parties. Let's work together to find a mutually beneficial agreement that strengthens our business relationship."。
谈判会晤英文对话范文
谈判会晤英文对话范文英文回答：Negotiation Meeting Conversation Script.Opening.Negotiator 1: Good morning/afternoon, Mr./Ms. [Negotiator 2]. Thank you for taking the time to meet with me today.Negotiator 2: It's my pleasure. I'm looking forward to this discussion.Introductions.Negotiator 1: Before we begin, let's briefly introduce ourselves. I'm [Negotiator 1's name], and I represent [Organization/Company].Negotiator 2: I'm [Negotiator 2's name], and I'm representing [Organization/Company].Agenda Review.Negotiator 1: We have several topics to cover today. Would you like to review the agenda?Negotiator 2: Yes, that would be helpful.Discussion.Topic 1:Negotiator 1: Let's start with our first topic, which is [Topic 1].Negotiator 2: I agree. I'd like to propose [Proposal for Topic 1].Negotiator 1: Thank you. I understand your proposal. We may need to consider some alternatives.Negotiator 2: I'm open to suggestions.Topic 2:Negotiator 2: Moving on to our next topic, which is [Topic 2].Negotiator 1: We have a slightly different perspective on this matter. We believe [Alternative Proposal for Topic 2].Negotiator 2: I appreciate your input. I'll take some time to consider it.Break (Optional)。
外贸合同英语口语对话
外贸合同英语口语对话Foreign Trade Contract English ConversationA: Good morning. I would like to discuss the terms of our foreign trade contract.B: Good morning. I'm glad we can meet to discuss this. Could you please clarify which contract you are referring to?A: I'm referring to the contract for the purchase of 1,000 units of our product.B: Great. Let's start by going through the terms and conditions. Firstly, could you confirm the payment terms?A: Sure. We propose a 30% deposit upon signing the contract, and the remaining 70% to be paid upon delivery.B: That sounds reasonable. We agree to those payment terms. Now, let's move on to the delivery period. How long will it take for you to ship the order?A: We estimate that we will be able to ship the products within 45 days after receiving the deposit.B: That works for us. We can accept a delivery period of up to 60 days. Next, let's discuss the packaging requirements. What kind of packaging do you offer?A: Our standard packaging is in cartons, with each unit individually wrapped. However, we can customize the packaging according to your requirements at an additional cost.B: Thank you for clarifying. We are satisfied with the standard packaging. Now, let's talk about the quality control. How do you ensure the quality of your products?A: We have a strict quality control system in place. We conduct thorough inspections at every stage of production and also welcome third-party inspections if required.B: That's reassuring. We appreciate your commitment to quality. Moving on to the warranties, what kind of warranty period do you offer for your products?A: We offer a warranty period of 12 months from the date of delivery. During this period, we will replace any defective units free of charge.B: That sounds reasonable to us. We will make note of the warranty period. Lastly, let's discuss the penalties for breach of contract. What are the consequences if either party fails to fulfill their obligations?A: In the event of a breach of contract, the non-breaching party is entitled to seek compensation for any losses incurred. The specific penalties will be outlined in the contract.B: Understood. We will review and discuss the penalties stated in the contract. Is there anything else we need to cover?A: I believe we have covered all the important aspects of the contract. We will prepare a draft contract based on our discussion and send it to you for review.B: Excellent. We look forward to reviewing the draft contract. Once we have both parties' approval, we can proceed with signing the final agreement.A: Thank you for your cooperation. I will ensure the draft contract is prepared promptly.B: Thank you. We appreciate your efficiency. If there are no further questions, we can conclude our discussion for now.A: Agreed. Thank you for your time.。
谈判会晤英文对话范文
谈判会晤英文对话范文Negotiation Meeting Dialogue Example.Scene: A meeting room in a corporate office. Two parties, Team A and Team B, are seated around a rectangular table. Each team has a lead negotiator and several other members.Team A (Lead Negotiator): Good morning, Team B. It's a pleasure to have you here for this discussion.Team B (Lead Negotiator): Good morning. We're equally delighted to be part of this negotiation.Team A: Before we dive into the specifics, I'd like to establish a foundation of trust and respect. We value your input and expertise in this matter.Team B: Absolutely, we share the same sentiment. We believe in a fair and transparent negotiation process.Team A: Excellent. Now, let's move on to the proposed partnership. Our company has a strong market presence and a proven track record of success. We believe that by collaborating with you, we can take both our businesses to new heights.Team B: We agree. Your reputation in the industry is impeccable. However, we'd like to understand your specific expectations from this partnership.Team A: Firstly, we're looking for a long-term commitment from your team. Secondly, we propose a revenue-sharing model where we split the profits based on our respective contributions.Team B: That sounds reasonable. But we'd like to suggest a slight modification. Given our extensive expertise in a particular area, we believe we should have a slightly higher share in the revenue.Team A: We appreciate your input, but we must alsoconsider our own investments and resources. Perhaps we can find a middle ground where both parties are satisfied.Team B: Absolutely, we're open to suggestions. How about a sliding scale based on quarterly performance? That way, we can both benefit from our respective strengths.Team A: That's a creative solution. We'll definitely consider it. Moving on, what are your thoughts on the integration of our teams and operations?Team B: We believe in a seamless integration where our teams work closely together to achieve common goals. We propose regular meetings and joint training sessions to foster better collaboration.Team A: That aligns with our own philosophy. We're committed to fostering a culture of mutual respect and learning.Team B: Perfect. And finally, what about the timeline for this partnership? When do you expect us to start seeingtangible results?Team A: We're aiming for a swift implementation. Once the agreement is signed, we can start working on the integration plan immediately. We estimate seeing initial results within the first quarter of the partnership.Team B: That's encouraging. We're looking forward to a successful collaboration.Team A: So are we. Let's formalize this agreement in writing and proceed from there.Team B: Agreed. We'll have our legal team review the contract and get back to you soon.Team A: Fantastic. Thank you for your time and consideration, Team B. We look forward to working with you.Team B: The same goes for us, Team A. Let's make this partnership a win-win situation for both of us.Both Teams: Cheers to a successful partnership!Conclusion: With mutual respect and a shared vision, Team A and Team B have laid the foundation for a successful partnership. The negotiation has ended on a positive note, paving the way for future collaboration and mutual growth.。
外贸英语口语下载：谈判会晤
外贸英语口语下载：谈判会晤以下是###整理的《外贸英语口语下载：谈判会晤》，希望大家喜欢！A： Welcome to our company. My name is Jon Dahl Green. l'm in charge of the export department. Let me give you my business card.欢迎到我们公司来。
我叫格林·丹约翰，负责出口部。
这是我的名片。
B： l'II give you mine too这是我的名片。
A： How was your flight'.您路上顺利吗？B ： Not bad .bul l'm 1.flle tired .B：还行，不过我有点累。
A： Here's your schedule. After this meeting . we will visit the factory and have another meeting with the production manager. And you'II be having dinner with our director_A：这是您的日程安排。
开完会后，我们去参观工厂，再跟生产部经理开个会。
晚上您将和我们主任共进晚餐。
B： Could you arrange a meeting with your boss？B：你能安排我跟你们老板开个会吗？A： Of course.l've arranged it at 10 0'clock tomorrow morning.A：当然能够，我会安排在明天早上10点钟.B ： Well.shall we get down to business'.B：那我们开始谈正事吧。
A： Sure .did you receive the sample we sent last week?A：行，您有没有收到我们上周寄给你的样品？B ： Yes.we finished the evaluation of it. If the price is acceptable we would like to ordar now.B：收到了，我们已实行了评估。
外贸谈判口语
外贸谈判口语一、引言外贸谈判是国际贸易进行的重要环节，口语表达在谈判过程中扮演着至关重要的角色。
本文将介绍外贸谈判口语的相关知识和技巧，帮助读者在谈判中流利、准确地表达自己的意见和观点。
二、基本用语1. 自我介绍：Good morning/afternoon, ladies and gentlemen.我叫[姓名]，我是[公司]的销售代表。
2. 表示目的：The purpose of this meeting is...我们开会的目的是…3. 表示要求：We request that...我们请求…4. 询问对方观点：What's your opinion on this matter?对于这个问题，你们有什么看法？5. 表示同意：We agree with your proposal.我们同意你们的建议。
6. 表示不同意：We cannot accept your terms.我们不能接受你们的条件。
7. 提供解决方案：We suggest that...我们建议…8. 给予赞赏：We appreciate your understanding and cooperation.我们感谢你们的理解与合作。
三、谈判技巧1. 倾听和理解：在谈判中要注重倾听对方的观点，并确保自己完全理解。
在对方发言结束后，可以用以下方式表达对其观点的理解和认同： So, if I understand you correctly, you're saying that...所以，如果我理解得正确的话，你是在说…2. 控制情绪：在谈判过程中，可能会出现紧张或不满的情绪，但保持冷静和专业是非常重要的。
遇到困难或冲突时，可以使用以下表达方式来缓和局势：I understand that this might be a sensitive issue, but...我明白这可能是一个敏感的问题，但是…3. 提出个人观点：谈判中，展示自己的观点和意见是必不可少的。
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外贸英语口语下载：会谈与谈判Dialogue 1 Business Negotiations商务谈判Professional Terms专业术语refrigerator电冰箱sheet片，表格reputation n.名誉competitive a.竞争的homemade a.自制的reduce vt.减少realistic a.现实的transaction n.办理Good morning, Mr. Thomas.早上好，托马斯先生。
Good morning, Mr. Jiang,Take a seat .please.早上好，蒋先生。
请坐。
We are quite interested in the refrigerators made by your company.我们对贵公司生产的冰箱非常感兴趣。
In fact ,we're thinking of placing an order.事实上，我们正在考虑订货。
May I have an idea of your prices?能告诉我你们的价格吗？Yes, Here is our price sheet.能够。
这是我们的报价单。
Thanks.谢谢How do you like our price?你觉得我们的价格怎么样？I think it's rather on the high side.我认为太高了。
I should say that our price is reasonable.我认为我们的价格是合理的。
As you know, our products enjoy a high reputation and are always popular abroad.你知道，我们的产品享有盛誉，并畅销海外。
Comparing with the price of the other companies, I think our price is the most competitive.与其他公司的产品相比，我认为我们的产品是有竞争力的。
No,You know now in China large quantities of homemade refrigerators have appeared on the local market in recent years.不，你知道近几年在中国，大量的国产冰箱已经上市。
Their quality is good, but their price is much lower.它们质量优良，价格却便宜得多。
If we import your refrigerators at your price .I'm sure few customers will buy them.如果我们按照顾你们的报价进口你们的冰箱，我能够肯定不会有多和顾客买它们的。
Our price might be higher than your homemaderefrigerators but our refrigerators are of better quality.我们的价格可能比你们国产冰箱的价格要高，但是我们的质量要好一些。
Now more and more customers like to use homemade refrigerators because of its low price and a good quality.现在越来越多的顾客喜欢用国产冰箱，因为它们价低质优，and if you don't want to lose the market in China, Ithink you'd better reduce your price by at least 5%.如果你们不想失去中国的市场，我认为你们让价5％。
To be frank with you , if we cut the price by 5% , it can barely cover our production cost.坦率的说，如果我们让价5％，那几乎不够成本费。
I should say a cut of 3% would be more realistic.我认为让价3％是比较现实的。
The leave a gap of 2%.还有2％的差价。
Our purpose is to do business on the basis of eqality and mutual benefit.因为我们的目的是在平等互利的基础上做生意，So I suggest we meet each other halfway.所以我建议我们各让一半。
All right ,In order to conclude the transaction, let's meet halfway.好吧，为了谈成这笔交易，我们各让一半。
Everything seems to be in order now.看来一切都办好了。
I'm glad we have brought this transaction to a successful conclusion.我很高兴我们做成了这笔交易。
Me, too.我也是。
dialogue 2 Claim on Quality 质量索赔Professional Terms专业术语standard n.标准pardon vt.原谅certificate n.证书inspection n.检查bureau n.局investigate vt.调查adversely n.灾祸claim vt.要求compensate vt.补偿contract vt.& n.承包Mr. Wilson ,glad to meet you again.威尔逊先生，很高兴再见到你。
Glad to meet you again , too, Mr. Zhang.张先生，也很高兴再次见到你。
Let's get down to business right now. OK?我们马上言归正传，行吗？OK.行We bought 2000 watches from you last month, but we found about 200 of them are not up to standard.我们上个月从贵公司买了两千块手表，但是我们却发现大约有两百块未达到标准。
I beh your pardon? How many?请再说一遍，多少只？About 200.大约两百只It's hard for me to believe that.我很难相信。
As you know, our watches are the best in the world and our company's policy is always quality first.你是知道的，我们的手表是世界上的，并且我们公司的一惯方针是“质量第一”。
Yes, but here is the quality certificate from the China National Import and Export Commodities Inspection Bureau.是的，但是这是中国进出口商品检验局的质量检验证书。
I can't really believe it May I see the watches?我真的不能相信这件事，我能看看这些手表吗？Yes, of course, I've brought some with me, You can inspect them by youself.当然能够，我带了一些来了，你能够自已检查。
What's wrong with them?有哪些毛病？Some of them are fast; Some are slow, Some are now fast. but then slow; Others simply stop working.,有的走得快；有的走得慢；有的时快时慢；有的则干脆不走。
We'll investigate into the cause for the quality problem of the watches after I come back to our company.我一回公司就去调查这起手表质量事故的原因。
I'm sure we'll send you our technicians to repair them as soon as possible.我保证我们会尽快派技术工人来修理这些手表。
But as there are so many defective watches and the poor quality has adversely affected our sales.但是有这么多手表质量不合格，质量不好已经影响了我们的销售。
I think you ought to compensate us for the loss we have suffered.我想你们应该赔偿我们的损失。
Do you have any specific idea how to settle the claim?你们有什么具体的索赔意见吗？I'm afraid you should compensate us by 7% of the total amount of the contract , as well as the inspection fee.恐怕你们得赔偿我们合同的全部金额的7％，另加检验费。
I'm afraid you are asking too much.恐怕你们要价太高了。
What's your suggestion?你有什么建议I suggest we compensate you by 5% of the total value, as well as the inspection fee.我建议我们赔偿全部金额的5％，以及检验费。
We'll send you our technician to repair the faulty watches.我们再派技术人员来修理这些质量有问题的手表。
All right I'll take it.那行。
就这样吧。
I think we can still do business with you if you can guarantee the quality of your watches in the future.我想只要你们今后能保证你们手表的质量，我们还会继续跟你们做生意的。