旅游英语教案unit2

MATERIAL : SECTIN 2:LODGINGUNIT1:MAKING A RESERVATIONTeaching Aim:to let students grasp sentence structure of the making reservation .to let students understand the etiquette of making reservation .Teaching Focus:The world famous hotels and the famous hotel in Gansu .etiquette and the sentences of making reservation .Teaching Difficulties:etiquette and the sentences of making reservation .Teaching Methods :DiscussionIntroductionExplanationslistening and speakingDemands to students :Vocabulary preparationDiscuss with your partner and share opinions in EnglishTake notesLoud speaking in English.Feedback your understandingCollections of additional materialsExercises after class and presentation.Teaching Periods:4 periodsTeaching procedures:A:DISCUSSION AND INTRODUCTION JOB:1.Suggestions on discussion job.2.Look ar the hotel signs below .Can you name all the hotels and introduce them briefly? Ana , Carlton , Hilton , Hyatt, Imperial , Empire ,.RadissonBeijing News Plaza Hotel, The Celebrity International GrandLanzhou hotel , Dunhuang international hotel ,3.DVD show :Reservation and guest room service .Students discuss in group.Students share the opinion together with the teacherB: TEXT FAMOUS HOTELS1: Questions for students to think and talk about:What do you think about Chinese hotel ?Do you know some very famous hotels in china ?what kind hotel are suitable to young people ?2: Text presentation :Para 1.crowne plaza Beijing .Para 2:Holiday innPara 3 Jinling hotelStudents read and translate the text into Chinese paragraph by paragraph .3.Some words explaining and sentence structure :Go far back ;Roam :for some history explore reason .;take a tour .Foundations:of building an other facilities of a city ;Operate :how it work .managedMassive :huge ;Reservation record ; Overbooking ; Walk in ; CancellationArrive date ;Departure date ; Rate requested ; Reservation clerkNight auditor ; Concierge ;Stay over ;Arrival date3.Exercise on text:Questions on the text .Translation .C.LISTENING AND SPEAKING JOB:1.Dialogue : listen to the recording and finish the dialogue.2.Memorization: memorize the dialogue and practice it with your partner3.Role play:Situation 1:work in groups ,suppose you are making a reservation on the phone ,Talk about the information in the table and confirm the information and confirm the information .Situation 2:suppose you are a hotel manager ,who is going to introduce the hotel to newly arrived guests .What are going to say?Students do the role play job in pairs using the sentences in the references .D.CULTURAL NOTES ADDITIONAL KNOWLEDGE:1.The history of hotels .2.The etiquette of making reservation .3.Talk about the reference of making reservation .E. HOMEWORK:1.To recite the sentences of making reservation .2.To prepare for the new unitMATERIAL: SECTIN 2:LODGINGUNIT 2. RECEPTION DESKTeaching Aim:To let students grasp sentence structure of reception desk.To let students understand the etiquette of reception desk.To let students understand what is hotel and the importance of service in hotel.Teaching Focus:Etiquette and the sentences of reception desk.The new words of the facilities of the hotel room .Teaching Difficulties:etiquette and the sentences of reception desk.Teaching Methods :DiscussionIntroductionExplanationslistening and speakingDemands to students :Vocabulary preparationDiscuss with your partner and share opinions in EnglishTake notesLoud speaking in English.Feedback your understandingCollections of additional materialsExercises after class and presentation.Teaching Periods:4 periodsTeaching procedures:A:DISCUSSION JOB:1.Suggestions on discussion job.1.Look at the picture below and describe the position of the objects in the guest room using the given words or expressions .documentation folder ; mirror; lamp ; fridge ; soft drink ; switchStudents discuss and come to the blackboard to write the sentences on the blackboard .2.What facilities are in a standard hotel room ?Students discuss in group.Students share the opinion together with the teacher and write their conclusion on the blackboard .B: TEXT FAMOUS HOTELS1: Questions for students to think and talk about:What is a qualified employment should be in a hotel ?What do you think about the hotel management ?What are good ways to manage the hotel?2: Text presentation :The main idea of the text: How to be a good hotel through some ideal way of treating employment.Students read and translate the text into Chinese paragraph by paragraph .3.Some words explaining and sentence structure :Refine :purify improve by removing defects and attending to detail make more cultured and Elegant.;Make :contribute to .Cross –culture :combine feature together with western culture and eastern culture .Make a point :emphasize / pay attention to .Concept :ideas of /attention ;Depend upon ;Carried out ;Carry out ;Staff : daily life Maintenance :cause the to continue ;keep the in existence at the same level .standard.Make for sth ;Day to day living ;Registration ;Deluxe ;Confirmation3.Exercise on text:Questions on the text .Translation .C.LISTENING AND SPEAKING JOB:1.Dialogue : listen to the recording and finish the dialogue.2.Memorization: memorize the dialogue and practice it with your partner3.Role play:Situation 1:look at the form below .suppose you are a receptionist and guest ,and complete it by conversation .SurnameInitialsArrival DateArrival TimeDepartment DateFlight NumberNumber TypeNumber of RoomsRoom TypeRoom RateCorrespondence AddressContact PersonTelFaxSpecial requestsApproval NumberSituation 2.:The hotel is having a picnic at the beautiful lakeside this weekend to extend thanks to the VIPs here .You are inviting a family to join this activity.Students do the role play job in pairs using the sentences in the references .D.CULTURAL NOTES ADDITIONAL KNOWLEDGE:1.Motels ;The history of motels2.The most famous hotels in Gansu provincesE. HOMEWORK:1.To recite the sentences of reception desk.2.To prepare for the new unit .MATERIAL: SECTIN 2:LODGINGUNIT3: ROOM SERVICETeaching Aim:To let students grasp sentence structure of room serviceTo let students understand the etiquette of room serviceTo let students understand the sentences of handling the matters in a hotel .Teaching Focus:Sentence structure of room serviceEtiquette of room serviceTeaching Difficulties:Etiquette and the sentences structure of reception desk.Teaching Methods :DiscussionIntroductionExplanationsListening and speakingRole playDemands to students :Vocabulary preparationDiscuss with your partner and share opinions in EnglishTake notesLoud speaking in English.Feedback your understandingCollections of additional materialsExercises after class and presentation.Teaching Periods:4 periodsTeaching procedures:A:DISCUSSION JOB:1.Suggestions on discussion job.Give the memorandum below proper attention .Have you ever complaints about some matters of service in a restaurant , hotel o travel agency?If yes , please tell the class about it.Students collect information .Students discuss and then share their opinion together with the tea.cherB:. TEXT :SPECIAL FEATURES OF HOTEL.1: Questions for students to think and talk about:List some important features of the hotel.Have you any idea about a grant hotel .2: Text presentation :Main idea of the text: Hotels are now highly developed ,service is the keynotes of any hotel.3.Some words explaining and sentence structure :For the most partMake certain of that :can you draw a map just to make certain that he will find the hotel ?If I were better qualified ,I would apply for the job.With his clothes wrinkledRecreation ;Display; Keynote ;At the head of ; Turn out the light; Call for3.Exercise on text:Questions on the text .Translation .C.LISTENING AND SPEAKING JOB:1.Dialogue : listen to the recording and finish the dialogue.2.Memorization: memorize the dialogue and practice it with your partner3.Role play:Situation 1:Look at the menu below ,students in group make dialoguesabout the room service unsing the following dishes and beverages.Situation 2:You are working on a guestroom and the guest who booked this room will be arriving at your hotel in 20 minutes .At this time ,another guest comes to you and asks you to order the lunch for him/her .What can you do ?Students do the role play job in pairs using the sentences in the references .D.CULTURAL NOTES ADDITIONAL KNOWLEDGE:1.Deveplopment of multinational hotels .2.Some other useful expression of hotel and hotel service.E. HOMEWORK:1.To recite the useful words and sentences .2.To prepare for the new unit.MATERIAL: SECTIN 2:LODGINGUNIT4:HOUSE KEEPING SERVICETeaching Aim:To let students grasp sentence structure of room serviceTo let students understand the etiquette of room serviceTo let students understand the sentences of handling the matters in a hotel .Teaching Focus:Sentence structure of room serviceEtiquette of room serviceTeaching Difficulties:Etiquette and the sentences structure of reception desk.Teaching Methods :DiscussionIntroductionExplanationslistening and speakingRole playDemands to students :Vocabulary preparationDiscuss with your partner and share opinions in EnglishTake notesLoud speaking in English.Feedback your understandingCollections of additional materialsExercises after class and presentation.Teaching Periods:2 periodsTeaching procedures:A:DISCUSSION JOB:1.Plesase find 15 words in the puzzle table below ,which describe the objects in the guest room. They are in different order ,including normal order ,diagonal order or invert order.The teacher introduce related knowledge .Students collect information .Students discuss and then share their opinion together with the teacherB.TEXT: TEMPORARY HOMES1.Some questions for students to think about.How important do you think the hotel to a tourist ?Do service very important to a hotel ? why?What are the four categories of hotel?Why is the housekeeping service regarded as the backbone of a hotel?What is the most outstanding characteristic in the housekeeping service2: Text presentation :Para 1:The categories of hotel .Para 2-4:house keeping is the backbone of a hotel3.Some words explaining and sentence structure :In a senseCategory n; consist of; in additionwhich must offer the facilities and services .personalized thoughtful service can go a long way toward forming good hotel-guest relation.a high repeat business ; spiritual; dispense; stationary; matchbook ; iron n;willingness3.Exercise on text:Questions on the textTranslation jobC.LISTENING AND SPEAKING JOB:1.Dialogue : listen to the recording and finish the dialogue.2.Memorization: memorize the dialogue and practice it with your partner3.Role play:Situation 1:You are a staff in the hotel . A guest in the hotel is not satisfied with the breakfast provided by you .Suppose how to deal with this kind of matters .Situation 2:You and your partner are the staff in the hotel .Sum up the experience of the fire and how to perform your duties .Students do the role play job in group using the sentences in the references .D.CULTURAL NOTES ADDITIONAL KNOWLEDGE:1.What is Hotel . chains ( 1 )ful expression :the list of the facilities in the hotel room .E. HOMEWORK:1.To recite the useful words and the names of the Hotel chins .2.To prepare for the new unit.MATERIAL: SECTIN 2:LODGINGUNIT5:CHENDING OUTTeaching Aim:To let students grasp sentence structure of checking out.To let students understand the etiquette of checking out.To let students understand modern hotelsTeaching Focus:Eentence structure of checking out.Etiquette of checking out.Teaching Difficulties:Etiquette and the sentences structure of checking out.Teaching Methods :DiscussionIntroductionExplanationslistening and speakingRole playDemands to students :Vocabulary preparationDiscuss with your partner and share opinions in EnglishTake notesLoud speaking in English.Feedback your understandingCollections of additional materialsExercises after class and presentation.Teaching Periods:4 periodsTeaching procedures:A:DISCUSSION JOB:1.the chart in the book is a questionnaire about the service in a hotel .Please ask the guests to fillit our before they leave the hotel .Could you discuss it with the guests and help them complete it?(1=excellent ,2=good,3=poor)The teacher introduce related knowledge .Students collect information .Students discuss in group and then share their opinion together with the teacher .B.TEXT:HOTELS TODAY .1.Some questions for students to think about and discuss :The location of the different hotel ?How are hotel rated ?What else are some four and five –star hotels equipped with ?2: Text presentation :Para 1:Hotels are different from past.Para 2 Transient hotelsPara 3: Inn hotels .Para 4:Hotels range from the very luxurious .Para 5:Equipment of five star hotels .3.Some words explaining and sentence structure :Transient a ; Section n; Residential a; Population n; Bear the brunt of ; Conversion nChess n; Billiards n4.Exercise on text:Questions on the textTranslation jobC.LISTENING AND SPEAKING JOB:1.Dialogue : listen to the recording and finish the dialogue.2.Memorization: memorize the dialogue and practice it with your partner3.Role play:Situation 1:The guest does not understand the bill below .You are a cashier ,in charge of explaining the items on the bill.Students read the bill of a five star hotel and discuss the topic.Situation 2:Read the following job advertisement .Tell you partner which job you would like to apply for and give your reasons .Why aren’t you interested in the other jobs ?Work in pair to act out the interview.Students do the role play job in group using the collection of the material after class and sentences in the references .D.CULTURAL NOTES ADDITIONAL KNOWLEDGE:1.What is Hotel chains (2)ful expression :the list of fee of the hotels ,the kinds of credit card and some other useful expression of account .E. HOMEWORK:1.To recite the new words and sentences structure .2.To recite the useful words and the names of the Hotel chins .3.To prepare for the new unit4.To collect the additional materials。