商务英语谈判
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
ROLE :
Buyer:Jane Cooper(manager), Alfred Smith(assistant)
Seller: Zhang Hong(manager), Liu Mei(assistant)
A——接电话的公司职员
(in the phone )
Ring—Ring—Ring
A:Good morning. Northtool Trading Co. Can I help you?
L:Good morning. This is Liu Mei from Hangzhou Flavic Tool Company. I’d like to speak to Miss.Cooper, your purchasing manager, please.
A: Just a minute.I’ll put you through.
C:Hello,Jane Cooper speaking.
L:Good morning, Miss.Cooper. This is Liu Mei calling from Hangzhou. How are you?
C: I’m fine. Thank you. How are you?
L:Great.Miss.Cooper, my company has just introduce a new range of mountain climbing backpacks. I am calling to invite you to visit our company.
C:It’s very kind of you to invite us. My associate and I would be very happy to visit your company.
L:Let us know when you are free. We’ll arrange the tour for you.
C:Thank you. I would like to set the time on next Friday. Is that OK for you?
L:Yes. I’ll see you then.
C:Thanks for calling us. Goodbye.
L:Goodbye.
(at the company gate. )
Z:Here you are, Miss.Cooper and Mr.Smith. Welcome to our company. S:Nice to see you again, Miss.Zhang.
Z:Would you like some to drink before we begin?
C: No, thanks. I’d like to visit the show room.
Z:No problem. Let me show you around our sample rooms.
C:Thank you. But Miss.Zhang, I think we need some information about your products before we have a look at your samples.
Z:Miss Li will give you our latest catalog.
C: That’s very consideration of you.
(The guests come into the showroom.)
Z:(To cooper and smith)Welcome to our show room.
C:Thank you.we are pleased to be here.
Z:Please come this way. I’d like to show you our latest mountain climbing backpacks. How do you think about it?
C: Very splendid. I think it will be popular in our market.
(Cooper check the samples.)
C:I’m quite interested in Art. No.30628 and Art. No.30637. How are they selling?
Z:We’ve exported 10000 pieces to European countries.
C:What’s The Price For This Item? I’d like to have your lowest quotations,CIF New York.
Z:Thank you for your inquiry. But before we start our business ,can we go to the meeting room ?
C:Yes,of course.
(go to the meeting room,sit down.)
Z:Now let’s get down to business.Would you tell us what quantity you require so we can work out the offers?
C:We want to order 500pcs of Art. No.30628 and 300pcs of Art. No.30637.
Z:Sure. (Miss Li is calculating in the paper.) 30usd each,CIF New York. C:But don’t you think it’s a little high?
Z:Our price is highly competitive.
C:I’m afraid i can’t agree with you there. I must point out that your price is higher than some of the quotations we have received from other sources.
Z:But you must take the quality into the consideration. If your quantity is more than 1000pcs,price can be lower.