外贸邮件跟进
外贸客户跟进邮件模板
Dear John Smith,Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].I look forward to hearing from you soon.Best regards,Lily LeeDear John Smith,As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].Given how well our [product or service] suits your needs, I think we could do some great work together.[Engaging question to wrap things up]?Best regards,Lily Lee客户跟进邮件（3）Dear John Smith,Hope you had a good weekend (been well, etc.).Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?Certainly, no rush on our end — I don't want to become a pest if you'd prefer I hold off on contact.I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].Look forward to hearing from you.Best regards,Lily Lee客户跟进邮件（4）Dear John Smith,I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well. Thanks for your time.Best regards,Lily Lee。
外贸跟踪信怎么写
外贸跟踪信怎么写篇一：八种外贸跟踪邮件范文巧妙锁定客户八种外贸跟踪邮件范文巧妙锁定客户1，报价后好几天没回复。
可以询问是否收到，收到了对价格有什么看法?对产品有什么建议?。
Sample one:Dear xxSorry to trobule you.Several days no news from you have you got my enquiry for xxxx ? Fullyunderstand that you are too busy to reply us.But we are still awaitfor your comments.We need your feedback to go ahead. Thank you inadvance.Many thanks and best regards.xxx2, sample 1 发出去后如果客户还没回复就这样跟进。
因为报价单里面有对价格限制有效期所以可以以此跟踪Sample two:Hope everything goes well !We are in receipt of your inquiry dated on xxx and quote you asfollow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will beinvalid on xxxx.Wish we will promote business.Best regards.3, 如果碰到节假日也可以跟踪下。
sample 3Dear XXXXSorry for re-troubling you.pls find my pervious email below.Could you kindly check by return today ?Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bset regards.XXXX4,如果客户遇到客户国家节日也可以借此恭维一番。
外贸英语邮件模板
外贸英语邮件模板-CAL-FENGHAI.-(YICAI)-Company One1超实用跟进客户英文邮件模板，外贸人必备！1、询问客户对报价的看法Dear xxx,Hope everything goes well with you！Have you kindly checked my offer Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.2、重新发送报价Hello, xxx,Wish you have a nice day!May I ask whether you have received my quotationNow I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Best wishes.3、利用报价的有效期给客户一点压力Hello, xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . Pls kindly check whether the price is workableBecause the price will be invalid on xxxx.Wish we will promote business.Best regards.4、追问客户的评价和反馈Dear xxx,How are you recently?Several days no news from you have you got my enquiry for xxxx Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance.Many thanks and best regards.5、了解报价反馈，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…I am of service at any time!Best regards.6、待客户在目录表中发现适合的产品Hello, my friends,Have u received and checked the E-catalog send in my last emailHope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future. Best regards.7、尝试转换订单Hello, xxx,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards.8、了解客户是否有新的询盘或订单Dear xx,I hope you are doing well.Have you got any new orderPls keep me posted if yes, I will send you our updated price for your review.Best regards.9、大客户主动尝试提供免费样品Dear xxx,Free sample can be sent for your reference if you need. How's your opinion?As our several communications, I hope that we can build cooperation between us. Waiting for your reply.Best wishes.10、调整价格，刺激一下客户Informing the change of priceDear xxx,How are youLong time no contact and hope everything goes well with you.Our products and quotation had updated .Would u pls check our new quotation with new items in attachmentsIf have any questions, pls contact me freely.Best regards.11、把握新品上市的时机Dear xxx,Good morning!It is glad to inform you that we have launched xxx ,which with xxxx(优势特点)such as perfect design, low noise, light weight ...Attached with xx and xx for your reference and pls have a try in your market if possible.Best regards.。
外贸英文跟进长期没有联系的客户
外贸英文跟进长期没有联系的客户1.First time you may write as follow:Dear XXX,How are you?Wish everything with you and your esteemed company!We are in receipt of your letter dated Aug 10 and as requested was expressed you 3 catalogues for our products(kids bike).We hope they will reach you in bue course and will help you in making your selection.Wish we will promote business as well as friendship!Best wishes!2.No any returns u still may write again like this:Dear XXX,Good morning!Hope you have got a wonderful weekend!For several days no news from you,my friend.Now I am writing for reminding you about our offer for item of****dated** ** **according to your relative inquiry.Have you got(or checked)the price or not?(you can add some words to introduce your advantage of your product or something else to attract the customer).Any comments by return will be much appreciated.It will be our big pleasure if we have opportunities to be on service of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours Faithfully3.If still no any response,you can write another on about one or two month letter:Dear XXX,How are you?Hope everything is ok with you all long.Now I am writing for keeping in touch with you for further business.If any new inquiry,welcome here and I will try my best to satisfy you well with competitive prices as per your request.By the way,how about your order(or business)with item ****?If still pending I would like to offer our latest prices to promote an cooperate with each other.Thanks and best regards。
外贸跟进邮件模板
外贸跟进邮件模板篇一：英语外贸邮件模板大全, 各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板英语外贸邮件模板大全各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindlysend us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in orderto secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree toyour offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain.We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely交易的进行12. 抱怨发货迟延Dear Sirs: Sept. 25, 2001Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully12a. 处理客户的抱怨Gentlemen: Sept. 30, 2001In response to your letter of Sept.25, we regret yourcomplaint very much. T oday we received information from Hong Kong that the remaining 150 bikes were on a ship that developedengine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.Truly14-1 取消订货Dear Sirs: Oct. 2, 2001We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.Sincerely14-2 谅解迟运原因Gentlemen: Oct. 2, 2001We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We areeagerly awaiting the ship's arrival.Yours faithfully交易的尾声15. 货物损坏报告Dear Sirs: Oct. 4, 2001Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.Sincerely16-1. 拒绝承担损坏责任Dear Sirs: Oct. 8, 2001Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.Sincerely16-2. 承担赔偿责任Gentlemen: Oct. 8, 2001As soon as we got your letter we got in touch with the packers and asked them to look into thematter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.Sincerely交易花絮17. 催要逾期货款Dear Sirs: Nov. 30, 2001It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.Sincerely18. 付清逾期货款Dear Sirs: Oct. 3, 2001We have looked into the cause of the delay in payment andhave found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by T elegraphic Transfer and should reach you sometime tomorrow.Sincerely篇二：外贸跟踪邮件范文询问客户对报价的看法Dear xxx,Hope everything goes well with you!Have you kindly checked my offer? Hope they are workable for your market! It is a regret that I haven’t received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.追问客户的评价，求回复Dear xxx,How are you recently?Several days no news from you, have you got my enquiry for xxx? Fully understand that you are too busy to reply us. But we are still waiting for your comments. We need your feedback to go ahead. Thank you in advance.Many thanks and best regards.本着小强精神，保证客户收到报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again. If you have any other ideas, pls fell free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon!Best wishes利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well It is Bella.We are in receipt of your inquiry dated on xxx and quote you as follow:xxxxxx. Pls kindly check whether price is workable. Because price will be invalid on xxxx.Wish we will promote business.Best regards.最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friend, Bella again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, pls kindly chk! If there is any item you are in need of, pls contact me! I’ll be more than pleasure to offer the information you want.Thanks...I am of service at any time!BR待客户在目录表中发现适合他们市场的产品Hello, my friends,Have u received and chked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, pls feel free to contact me. We are more than pleasure to offer u with more information you want.If u want to estimate the products show, yes, sample can be sent for your reference! We hope to establish good business relationship with you in the near future.BR时不时问一下是否有新的询盘或订单Dear xxx,I hope u are doing good.Have u got any orders? Pls keep me posted if yes, I will send you our updated price for your review.BR对于较大的客户我们可以主动提出提供免费样品Dear xxx,Free sample can be sent for your reference if you need. How’s your opinion?As our several communication, I hope that we can build a cooperation between us. Waiting for your reply.Best Wishes最后的绝招Dear xxx,I have sent you email many times before but have not received ant reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also pls tell me if you have any interest in our products? I don’t want to keep bothering you if you don’thave any interest.BR新产品上市就是厉害的时候了哦Dear xxx,Good morning!It is glad to inform u that we have lauched xxx, which with xxxx优势特点such as perfect design, low noise, light weight.......Attached with xx and xx for your reference and pls have a try in your market if possible. BR告知客户价目表的调整Dear xxx,How are u? Long time no contact and hope everything goes well with u.Our products and quotation had updated. Would u pls chk our new quotation with new items in attachments? If have any questions, pls contact me freely.BR看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with u for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your requests. By the way, how about your order(or business) with item xxx? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Bella.客户过节，送祝福Dear xxx,Happy xxx and we wish u, your family, company enjoy your holidays.As for xxx, if u need any info, pls contact me at any time. We will try our best to satisfy u. May god bless u and have a nice day.给客户发送一封关心邮件，提醒客户注意休息，身体健康Dear xxx,Good day!Happy the coming new Year! I know that you will be much busy than before. But pls remember to keep enough rest! As we all know, healthy is most important in your life.BR如果我方过节的话Dear xxx,Sorry for re-troubling u.Pls find my pervious email below. Could you kindly chk by return today. Because we will on holiday from xxx to xxx and my email access may be limited.Thank u in advance.BR八种外贸跟踪邮件范文巧妙锁定客户1，报价后好几天没回复。
外贸跟单邮件范文
外贸跟单邮件范文一、订单确认后的跟进邮件（初次跟进生产进度）主题：Regarding your order [订单号] Production update。
Dear [客户名字],Hope this email finds you well! I just wanted to give you a quick heads up on the progress of your order [订单号].Our production team is like a well oiled machine, and they've already started working on your order. Right now, they're gathering all the materials, which is a bit like a chef collecting all the ingredients before cooking up a delicious meal.We expect to complete the production process within [X] days. But don't worry, if there are any hiccups along the way, I'll be the first to let you know.In the meantime, if you have any questions or special requests, just shoot me an email or give me a call. I'm here to make sure everything goes smoothly for you.Best regards,[你的名字][你的公司名称]二、货物即将完成生产，通知客户安排运输相关事宜。
八种外贸跟踪邮件范文巧妙锁定客户
八种外贸跟踪邮件范文巧妙锁定客户1，报价后好几天没回复。
可以询问是否收到，收到了对价格有什么看法?对产品有什么建议?。
Sample one:Dear xxSorry to trobule you.Several days no news from you have you got my enquiry for xxxx ? Fullyunderstand that you are too busy to reply us.But we are still awaitfor your comments.We need your feedback to go ahead. Thank you inadvance.Many thanks and best regards.xxx2, sample 1 发出去后如果客户还没回复就这样跟进。
因为报价单里面有对价格限制有效期所以可以以此跟踪Sample two:Dear xxxxHope everything goes well !We are in receipt of your inquiry dated on xxx and quote you asfollow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will beinvalid on xxxx.Wish we will promote business.Best regards.3, 如果碰到节假日也可以跟踪下。
sample 3Dear XXXXSorry for re-troubling you.pls find my pervious email below.Could you kindly check by return today ?Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bset regards.XXXX4,如果客户遇到客户国家节日也可以借此恭维一番。
【优质】外贸跟进邮件模板-推荐word版 (19页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==外贸跟进邮件模板篇一：英语外贸邮件模板大全, 各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板英语外贸邮件模板大全各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板1. 向顾客推销商品Dear Sir: May 1, 201XInquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 201XWe received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in orderto secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 201XThank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technicalinformation on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 201XWe have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. Wehope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 201XThank you for your letter of June the 8th. We have accepted youroffer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 201XThank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market hereleaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discountoffered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 201XWe have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 201XThank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. Wewill advise you of the date of dispatch. We are at your service atall times.Sincerely8. 请求开立信用证Gentlemen: June 18, 201XThank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 201XThank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit forUS$ 50,000 in your favor, valid until Sep. 20. Please advise us byfax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir： Sep. 1, 201XWe are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 201XWe received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely交易的进行12. 抱怨发货迟延Dear Sirs: Sept. 25, 201XConcerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully12a. 处理客户的抱怨Gentlemen: Sept. 30, 201XIn response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed。
外贸跟进客户邮件模版
外贸如何跟进客户邮件最新模版1.Dear Jain,How is everything going?As the samples were sent out and received last week,may I know if you got the samples yet?How do you like it?We are appreicated your feedback of the samples so that we can go to the next steps.（或者把samples 改成quote,details）Looking forward to your reply.Best Regards and Thanks,Celeste2.Hi Jain,Do you see my offer?What is your opinion?（Is there any updated information about xx？Do you have any news for xx?Any comment about our xx ?)Is there anything I can do at this stage to support you?we will be obliged if you kindly let us know.Have a nice day.Thanks.Celeste3.Hi Jain,Glad to contact you again!Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Best regards.Celeste4.Hi Jain,Good day.Still no answer from you,how about the xx samples or quote?Fully understand you are busy,but I need to confirm the xx with you(it is my job responsibilty to follow up you and collect the clients' comment to improve my work and offer you quick response)Hope to get your soonest reply. Thanks for your help.Best regards,Celeste。
外贸专员每日跟进客户邮件回复计划
外贸专员每日跟进客户邮件回复计划
一、目标
本计划旨在确保外贸专员每日有效地跟进客户邮件，提高客户满意度，促进业务发展。
二、每日跟进时间安排
1. 09:00 - 09:30：查看并回复客户邮件，包括已收到的订单、咨询和问题。
2. 10:30 - 11:00：主动联系未回复的客户，了解需求和问题。
3. 14:00 - 14:30：处理客户投诉和异议，及时解决问题。
4. 15:30 - 16:00：发送每日销售报告和市场信息给客户，提供有价值的信息。
三、邮件回复注意事项
1. 及时性：尽快回复客户邮件，确保客户等待时间不超过24小时。
2. 专业性：使用正式和专业的语言，体现专业素养。
3. 准确性：确保回复内容准确无误，避免因错误信息导致客户不满。
4. 友好性：保持友善的态度，让客户感受到关心和重视。
四、跟进策略
1. 根据客户需求和业务重要性，合理安排跟进优先级。
2. 对于重要客户，采取定期主动联系的策略，了解需求变化。
3. 对于长期未联系的客户，采取定期问候的方式，保持良好关系。
4. 根据市场变化和客户需求，调整销售策略和产品推荐。
五、持续改进
1. 每周总结跟进情况，分析问题并制定改进措施。
2. 定期收集客户反馈，优化邮件回复内容和方式。
3. 不断学习行业知识和沟通技巧，提高自身专业水平。
跟进邮件（含五篇）
跟进邮件（含五篇）第一篇：跟进邮件客户说要跟别人合作了，你怎么回复？--跟踪中本来客户对大部分价格都接受了。
因为业务员受老板影响，语气比较生硬。
结果客户回复了这样一封邮件：Dear Alice, We are checking one company now.If it’s ok we are starting cooperation with it.I do hope we will work next time with some products.Best regards, Peter客户已经在暗示谈判正式破裂了。
虽然后面有句客套的安慰话，即便真的如此，也直接沦为备胎了。
此时，建议不要就此放弃。
无论如何，还要再努力一把。
第一步先再展现一下诚意，努力争取客户。
如果实在不行，至少要知道是怎么死的。
问问客户，你们哪里做得还不够，以便下次提高...或者，我们很重视同您的合作，怎样配合或者支持，才能让您更加满意呢？(或者成为你们的首选供应商呢？）...或者信誓旦旦，表表决心，下次你发询盘给我，我一定尽最大努力....第一封信可以这么回，看看客户反应，再说。
Dear XXX, Thanks a lot for your email letting me know that.It sounds you have a company as good proceeding now.Congratulations for that!(先展现一下肚量，目的也是不要把姿态放得太低）I have talked with our boss, he treasures you much as a very valuable customer.When you give us the chance to serve you, please be sure, we will make our best efforts to keep you always satisfied.Can you please give me a chance? I will prove to you that we are your best selection :-)Best regards, Alice最新进展：客户回复了一个字“OK“此时应该怎么回复呢？客户没有说这次订单考虑，也没有说下次订单考虑。
外贸各种跟进邮件
跟进邮件回复模板提出报价后邮件跟进Subject line: Following up on quotation (reference)Dear George,Dear R, I am following up on the quotation that l sent to you on 12 September. If you have any questions about the quotation please feel free to contact me.Best regards!Cindy老客户跟进Dear George ,I'm currently contacting old clients and customers that we haven't spoken to in a while. We enjoyed working with you and your organization. We are interested in learning if there are any current or planned projects we may be suitable for?I would welcome the opportunity to chat with you.On a call or in a meeting,I can share some exciting new developments in our business that may benefit you. You can contact me here to set up a call or a meeting. I'm looking forward to chatting with you.Best regards!Cindy付款后跟进Dear George, I am contacting you about the invoice (insert details) I sent to you on 12 September.The invoice is currently overdue for payment.Please can you advise me when we can expect to receive payment? If you are experiencing problems with paying this invoice,please get in touch with me immediately. I await your reply.Best regards!Cindy没收到客户反应，需要进一步推进Dear George, I am contacting you to follow up on an email I sent on 12 September.I'm unable to make any progress until I receive your reply. If there's likely to be a delay in providing me with the information I need, do let me know, and I can make alternative arrangements.Best regards!Cindy开会后跟进Dear George,I'm contacting you to share my contact details after our meeting. It was great to meet you and learn more about you and your organization. I'm looking forward to working together in the future. If you have any questions about my role or organization, feel free to contact me at any point.Best regards!Cindy提出建议后邮件跟进Dear George, I am following upon the proposal that I sent to you on 12 September. If you have any questions about the proposal or discuss any aspects of it, please get in touch. I can provide any additional detail or supporting information that can support you in making a decision Please feel free to contact me to arrange a meeting. I'm looking forward to working with you in the future.Best regards!Cindy跟进有意向客户Dear George, I am contacting you to follow up on an email I sent on 12 September. I know you're busy at the moment, but I feel that working together could benefit us both. You'll find all the information you need about us in the last email. After you'vechecked it out, you can contact me here to set up a call or a meeting. If you have any questions at all, feel free to contact me at any point.Best regards!Cindy。
外贸邮件如何跟进客户
外贸邮件如何跟进客户外贸邮件是跟进客户的重要工具之一，通过邮件的方式与客户保持有效的沟通，可以帮助我们更好地了解客户需求、促进交流、加强关系，并最终实现销售目标。
然而，在进行外贸邮件跟进时，我们需要注意一些注意事项。
以下是外贸邮件如何跟进客户的一些建议。
1.及时回复邮件：2.感谢客户：在回复客户的邮件时，要感谢客户选择我们的产品或服务，并表达对客户的赞赏之情。
这样可以增加客户对我们公司的好感度，并为进一步的交流打下良好的基础。
3.提供详细的信息：在回复客户的邮件时，要细心梳理客户提出的问题，然后给出详细的回答，并尽量提供相关的资料、图片、链接等，以帮助客户更好地了解产品或服务。
这样可以提高客户对我们的信任度，并促使客户更有可能购买我们的产品或服务。
4.邀请客户进行进一步的沟通：5.提供优惠活动或样品：如果客户在邮件中表达了购买意向，我们可以使用邮件跟进机会来提供一些优惠活动或样品，以吸引客户进一步的购买。
这样可以增加客户对我们产品的试用和评估的机会，提高销售转化率。
6.关注客户的节日或生日：在跟进客户的过程中，如果我们了解到客户的节日或生日，可以发一封贺卡或邮件表达我们的祝福和关怀。
这样可以增加客户对我们公司的好感度，加强我们的关系，并潜移默化地增强客户对我们产品的购买动力。
7.定期回顾和总结邮件交流：定期回顾和总结与客户的邮件交流是一个很重要的步骤。
我们可以从中分析客户需求的变化、客户对我们产品的反馈、客户提出的问题等，并及时进行整理和总结。
这样可以帮助我们更好地了解客户的需求和痛点，并针对性地调整我们的产品或服务，以提供更好的解决方案。
总之，外贸邮件跟进是一个重要的销售工作环节，在与客户进行邮件交流时，我们需要及时回复邮件、感谢客户、提供详细的信息、邀请客户进行进一步的沟通、提供优惠活动或样品、关注客户的节日或生日、定期回顾和总结邮件交流。
通过合理的跟进策略和技巧，我们可以加强与客户的关系，提高销售转化率，实现销售目标。
外贸邮件如何跟进客户
外贸邮件如何跟进客户外贸邮件的跟进是非常重要的一环，有效的跟进可以增加客户的信任度，促成交易的进行。
本文将介绍外贸邮件如何跟进客户的一些有效方法。
首先，在发送邮件之前，我们需要制定一个跟进计划。
这个计划应该包括发送初始邮件后的跟进步骤和时间安排。
一般来说，初始邮件发送后，我们可以在1-2天后发送一封感谢邮件，再在3-5天后发送一封询问邮件。
随后，根据客户的回复情况，我们可以制定进一步的跟进计划。
1.感谢客户的回复：客户回复你的邮件意味着他们对你的产品或服务有一定的兴趣。
在邮件中感谢客户的回复，并对他们的关注表示感激，这样可以增加客户的好感度。
2.回答客户的问题：在客户的回复中，可能会有一些问题需要解答。
我们需要仔细阅读客户邮件，并在跟进邮件中一一回答他们的问题。
同时，也可以提供一些额外的信息来帮助客户更好地了解我们的产品或服务。
3.提供额外的价值：除了回答客户的问题，我们还可以主动提供一些额外的价值。
这可以是一些行业洞察、市场趋势分析或者用户案例研究等。
这些信息可以让客户感到我们对他们的关注，并进一步提高我们的专业度和信誉。
4.确认购买意向：在跟进邮件中，我们可以向客户确认他们的购买意向。
可以使用一些问卷调查或者试用申请等方式来了解客户进一步的意向。
如果客户反馈积极，我们可以进一步提供相关的销售支持，如报价单或合同等。
5.设定截止日期：在跟进邮件中，我们应该设定一个截止日期。
这可以促使客户在一定时间内给予回复或决策。
同时，我们也可以在截止日期之前发送一封提醒邮件，以确保客户对我们的邮件保持关注。
最后，要保持耐心和坚持。
外贸邮件的跟进需要时间和耐心。
有时，客户可能需要更多的时间来考虑或决策。
在跟进的过程中，我们需要保持耐心，并保持与客户的良好沟通。
尽管客户可能会给出负面的回复或暂时的无反馈，但我们不能放弃，可以根据实际情况随时进行适当的跟进。
总之，外贸邮件的跟进是建立和加强与潜在客户关系的重要一环。
如何有效跟进客户的外贸函电范文
如何有效跟进客户的外贸函电范文一、买家询盘为泛问所有产品询盘格式通常如下：Weare interested in all your products, could you please send us more informationand samples about your products and price list?可参考如下模板回复：DearSir/ Madam,Thanks for your inquiry at .We are professional supplier for plush toys at competitive price, located in Nanjing City, JiangsuProvince. Here is the attachment with some pictures of our products that maysuit your requirements, for more, please check our website, and select theproducts that you’re interested in.We have great interest in developing business with you, should you have anyinquiries or comments, we would be glad to talk in details through MSN：XXX\ mails or any way you like.(附件内容可挑选一些公司主打产品)客户泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。
对能给予继续回复的客户应继续重点追踪，没有回复的客户则可以考虑不必花费大量时间追踪。
二、买家询盘为针对公司具体产品发的询价此类询价目标性较强，真实有效性较高，需重点跟进。
外贸客户邮件跟进
Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.?如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)?Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!?之后的日子里,可以尝试新产品的报价,刺激下客人的神经.?我通常是这样写的：good day!my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience? if the products isnot you are expecting,pls advise me your details requirement, i will re-offer asap.i am of service at any time!?但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：?Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.I am waiting for your reply ASA P.Best regardsWennie．?但是，想成功可不是容易的事情．?dear sir have you received our quotation of ..., if you have any further question,please don't hesitate to contact us.we are waiting for you comment about our quotation.we hope that we can establish a good business relationship with you in the nearest future.your prompt reply will be appreciate.?回复A：直接去函敦促?Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin?回复B：先写邮件问清情况。
外贸跟进客户邮件模版
外贸跟进客户邮件模版外贸如何跟进客户邮件最新模版1.Dear Jain,How is everything going?As the samples were sent out and received last week,may I know if you got the samples yet?How do you like it?We are appreicated your feedback of the samples so that we can go to the next steps.（或者把samples 改成quote,details）Looking forward to your reply.Best Regards and Thanks,Celeste2.Hi Jain,Do you see my offer?What is your opinion?（Is there any updated information about xx？Do you have any news for xx?Any comment about our xx ?)Is there anything I can do at this stage to support you?we will be obliged if you kindly let us know.Have a nice day.Thanks.Celeste3.Hi Jain,Glad to contact you again!Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Best regards.Celeste4.Hi Jain,Good day.Still no answer from you,how about the xx samples or quote?Fully understand you are busy,but I need to confirm the xx with you(it is my job responsibilty to follow up you and collect the clients' comment to improve my work and offer you quick response)Hope to get your soonest reply. Thanks for your help.Best regards,Celeste。
外贸客户的跟进
We are pleased to have visited your website^^^^/直接针对报价开发信不回跟踪^_^ (-_-) （^_^）~ ^.^ ~ ~*_*~ ^o^1.问原因Dear Sire,Hope you are fine, my friend.It is regret that I haven't receive any information from your side.May I have your idea about our offer?We will try to satisfy you upon receipt of your reply.As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you.2.还不回信,一周后问客人不回信的原因.(70%会告诉原因)Dear Sire,Glad to contact you again!Have you kindly check my offer?Hope they are workable for your market!Sorry that we still don't receive any information from you.I would apprreciate for your any comment about our offer, Including price, quality, sercive.No matter if it is positive answer or not.It is great help for us to meet your requirement.Waiting for your favorable response soon!3.之后,尝试新产品报价,刺激客人的神经. or 询问是否需要其它报价。
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Dear customer,
Thanks for your inquiry about ...
We are professional supplier for high quality mining machine at competitive price, located in Zhengzhou City, Henan Province. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in.
We have great interest in developing business with you, could you please tell me more details about your requirements？should you have any inquires or comments, we would be glad to talk in details through mails or any way you like.
Thanks
Best regards,
Dear customer,
Good morning!
For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of … dated… according to your relative inquiry. Have you got (or checked) the prices or not? Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future.
Looking forward to your prompt response,
Thanks and best regards,
Yours Faithfully
Dear,
How are you? Hope everything is ok with you all along.
Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request.
By the way, how about your order(or business) with item …? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.
Thanks and best regards。